Seaside Grand Hotel Residencia

Spain , Gran Canaria
MASPALOMAS, Avenida del Oasis, 32
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50 reviews shown

10/10

Exceptional

06 Dec 2025

Emma

Food and service was superb
Only exception was pool towel staff member
Everyone else was exceptional
We would like to return

Leisure Partner

10/10

Exceptional

04 Mar 2025

John

Our only regret about our stay at this hotel is that we cannot give it more stars. The menus were innovative, the rooms spotless and extremely comfortable, the facilities (including pool and Wellness Centre) luxurious; but above all the service levels were the highest we have ever experienced. All of the staff were friendly and communicative, all prepared to go the extra mile to ensure guest satisfaction. Should we revisit Gran Canaria we will undoubtedly choose to stay at the hotel again and unreservedly recommend it to others.

Leisure Partner

10/10

Exceptional

14 Aug 2023

Shaun

The best hotel I’ve stayed in period. Strongly recommend to others - will be returning again soon hopefully

Leisure Partner

10/10

Exceptional

17 May 2022

Moyra

Superb hotel.

Absolutely perfect. I cannot recommend this hotel highly enough. The staff were attentive to every detail, friendly and professional. The food was superb. The beds were very comfortable. The spa was amazing. I cannot fault this hotel.

Partner

10/10

Exceptional

01 Oct 2021

JOAN

Mini break

Fabulous

Partner

10/10

Exceptional

11 Sep 2021

Paul

Love this place

Amazing hotel and staff were great ! Food was stunning

Self

10/10

Exceptional

24 Aug 2021

Craig

This is the perfect resort to relax and rejuvenate! The staff takes excellent care of you and the property. The food is outstanding and we highly recommend selecting the half board option. It is WELL worth it. The pool is the best pool we have ever been in. Perfect distance to the beach as well … we did the pool after breakfast and the beach in the afternoon. The hotel provides beach bags with water and towels. I would stay at this property again and again!

Leisure Partner

10/10

Exceptional

12 Aug 2021

Verified traveler

The hotel was fantastic. Amazing service , gorgeous landscaping , delicious food , and a great location!!! The front desk ent out of their way to be helpful without being obsequious. I highly recommend choosing the half-board option since the dinner was delicious and well worth the minimum charge .

Leisure Self

10/10

Exceptional

19 Jul 2021

Verified traveler

A truly outstanding Hotel. Beautiful surroundings & excellent staff throughout. Breakfast & dinner on the terrace was a real pleasure.
The Hotel is an oasis of calm & luxury. We very much hope to return.

Leisure Family

10/10

Exceptional

01 Oct 2019

Verified traveler

The hotel is well situated near the lagoon and promenade in Maspalomas which we felt was the best resort in Gran Canaria; it is also near the main shops. It is arranged in a number of small two storey buildings throughout gardens so there s never a feeling of many people being around except for the pool area. Service is excellent and there is a high staff to guest ratio so any requests tend to be dealt with promptly and well. The bedrooms are spacious and well equipped.

The food is very 'Masterchef ' style. It is well prepared and presented, but sometimes we did yearn for a roast and two veg type meal. Having said that they do have a barbecue night twice a week. The only negative is that it can become very busy and a little frantic at dinner. Whilst it runs from 7.00 to 10.30 the vast majority of diners do sit down between 7.00 and 7.15 which does put the staff under pressure

All in all a very good hotel which is well run

Leisure Partner

10/10

Exceptional

27 Sep 2019

Ron

Fabulous Hotel

La Recidencia hotel lives up to its 5 star rating in many ways. First of all the rooms are spotless and equipped with everything you could possibly need. The setting of the hotel is stunning with a fabulous pool and gardens that are almost tropical in nature. There is a poolside restaurant/bar where you can have lunch and drinks are available all day long around the poolside.
The main restaurant is an open air terrace where dinner is served under the stars. There is an a la cart menu and a daily menu to choose from. Whilst the choice of dishes is not overwhelming the food is excellent and twice a week there is a BBQ style buffet which offers so much choice that the mind boggles! The same goes for breakfast, you name it and it is there. The best thing about the hotel is that it is small with just over 100 rooms so it is much more intimate unlike some of the neighbouring hotels that sport in excess of 1000 rooms!
It’s difficult to find fault with the place our only comment would be that the after dinner evening entertainment could be better.
This is a hotel for people who just want to chill beside the pool and be pampered. It is expensive in comparison to other hotels but it is rated as the best on the island and ultimately you get what you pay for.

Partner

8/10

Excellent

26 May 2019

Verified traveler

Excellent food. Great service from most staff. Perfect relaxation.

Leisure Family

10/10

Exceptional

27 Jan 2019

Peter

A great week

A very enjoyable stay. The hotel is well run by friendly helpful staff throughout. Everything seems effortless for guests. We stayed in a standard room which was very comfortable. Restaurant and poolside bar/café great. Although you are just minutes from the beach/dunes/shopping/cafe's and restaurants, when you're in the hotel and grounds you feel you're in a very secluded part of the Island.

Partner

10/10

Exceptional

05 Jun 2018

Verified traveler

The location is perfect for a short walk to beach, then along the shoreline to the nude beach. The hotel itself is so beautiful, the gardens and birds being spectacular, and all the facilities were wonderful. The spa is amazing! But the best part is the staff, 100% of whom were just perfect, their attitude, friendly demeanour and apparent happiness was a joy to be within the care of, and they made sure every detail was covered. I can't remember staying in a better hotel, anywhere, really.

10/10

Exceptional

17 May 2018

Verified traveler

Top class hotel

Cannot praise this hotel enough they will go out of their way to make sure your holiday is enjoyable.

10/10

Exceptional

16 May 2017

Mmac

First Class Experience

Booked this hotel based on the fantastic reviews and the experience was above and beyond what we were expecting. The first moment we walked into the hotel the staff were very friendly and welcoming, our room request was accomdated and throughout our entire stay the service was first class. All the staff could not have been more helpful. The rooms were exceptionally and beautifully decorated. The food was fantastic, very varied and the restaurant layout was so nice. Lovely views sitting outside every night. We would absolutely visit this hotel again.

10/10

Exceptional

21 Jul 2016

June

Secluded and picturesque.

Excellent hotel for complete relaxation. Facilities, food, comfort and attention to detail ideal, not to mention the very pleasant and attentive staff.

10/10

Exceptional

27 Apr 2016

Verified traveler

Top notch.

Excellent, a class act.Great service,very good food,outstanding breakfast buffet.Good fitness centre,first class spa and thallasso pool as well as large main pool.
Only disappointment was that we booked through hotel.com a first floor room with balcony but apparently this was not communicated to the hotel and was not available on arrival. The preferences we had given to hotel.com were also not given to the hotel.Disappointing and we told hotel.com but received no reply.Perhaps better to book direct.

Partner

10/10

Exceptional

07 Mar 2016

Andy

fantastic again

excellent quality achieved during our 3rd visit; Food- good choice & quality; very comfortable; very clean; Excellent staff across all the hotel

10/10

Exceptional

30 Jul 2015

Julie

This is an excellent hotel in every way.

This hotel is super. The staff are super efficient and friendly. The food is delicious. The hotel is spotlessly clean and gardens are beautiful. Everything about our stay was amazing.

Partner

10/10

Exceptional

28 Apr 2015

Verified traveler

Exceptional

We were extremely pleased with all aspects of this hotel from the pool to the marvellous gardens.The rooms are very discrete,the staff meticulous and half board represents Excellant value.
Located within easy walk of the beach and quality shops this hotel is right up there with the best.
A return visit for sure.

10/10

Exceptional

10 Mar 2015

Elizabeth

Eliza&Jim

It was one of the best hotels we have ever stayed in. The staff were extremely friendly, efficient and helpful. The highlight for us was the food. A fantastic range of fruits for breakfast, and mouth-watering five-course meals in the evening with a great range of wines. We liked the peaceful and relaxing ambiance of the pool area. There are several walks in the vicinity of the hotel and several good eateries down by the sea also.

Partner

10/10

Exceptional

26 Jan 2015

Ann

The perfect solution to wintry weather.

We really couldn't fault La Residencia. the staff were efficient and charming. The food was varied, light and delicious. The hotel is extremely well run and well kept and the spa and swimming facilities are good.

Partner

10/10

Exceptional

26 Jun 2014

Alan

Excellent hotel

A first class hotel, well managed by friendly staff. Food is excellent.
Highly recommend

10/10

Exceptional

01 Nov 2013

Verified traveler

Immaculately kept and run hotel - true 5 star

Relaxing with very attentive staff. Meticulous detail regarding food hygiene, with immaculate presentation of food, and the staff. Pool service excellent and maintenance of pool and its facilities second to none.
If you work and want to 'get off the hamster wheel' for a week pick this hotel!

Partner

8/10

Excellent

17 May 2013

Steve

Perfect escape

This hotel is expensive, but for us worth it. We have stayed her 5 times over a few years, it is not a family hotel, you hardly ever see kids (bonus for us) and a great place to unwind. Rooms are large, impeccably clean and the pool area is fantastic. Not a large hotel, pretty sedate and quiet. Food is Good, but on our last visit we thought they were trying too hard, style over substance. A lot of the guests never leave the hotel, treating it like a cruise ship on land. After dinner there is always some basic entertainment. Other guests can be quite snobbish if like them you are not wearing the a jacket for dinner etc, we just ignore and laugh at them! Will go back

10/10

Exceptional

05 Feb 2013

baz

luxury hotel with great restaurant

Wonderful friendly hotel, with superb food so, although expensive, half board is good value. Close to the immense beach and the sand dunes, with shopping centres nearby.

10/10

Exceptional

03 May 2012

E D Brown

Luxury pampering

We found the staff to be very attentive and helpful. The food - breakfast through to dinner were of the highest quality. Will return again very soon.

Family

10/10

Exceptional

01 Mar 2012

Michael

Will go again- expensive but value for money.

This is first rate for comfort and impeccable service.
It was well worth going half board as the restaurant cuisine and service was of the highest order.Even Michael Winner would be hard pressed to find fault!
We had no problems with finding beds around the pool despite earlier comments we had read.

10/10

Exceptional

16 Aug 2025

Verified traveler

Första klass

Enda egentliga anledningen välja detta dyrare hotell istället för systerhotellet Palm Beach (aningen billigare) är att maten är bättre. Lite överraskande var att poolområdet var så pass ”livligt” med också stojande småbarn, några i blöjor.
I övrigt förstklassigt hotell med suverän personal.

Self

10/10

Exceptional

08 Jul 2025

Einar

Utrolig bra hotell. Rolig beliggenhet, utmerket mat, perfekt rom. Kan ikke klage på noe ! Kommer gjerne tilbake.

Leisure Partner

10/10

Exceptional

25 Dec 2024

hector

Excelente todo

Increíble atención en un increíble hotel

Partner

10/10

Exceptional

11 Jul 2024

Torsten

Eine perfekte Unterkunft in Maspalomas

Die Unterkunft ist wirklich ohne Fehl und Tadel. Hervorragendes freundliches Personal, ´genügend Liegen einschließlich Auflagen und Handtüchern.

Partner

8/10

Excellent

07 Mar 2024

RÜDIGER

Das Bad von uns war nicht sehr schön, keine Ablagemöglichkeiten und sehr altmodisch

4/10

Poor

28 Mar 2022

Pertti

Hinta-laatu -suhde

Hinta-laatu -suhde ei ollut kohdallaan eli hotelli oli selvästi ylihinnoiteltu

10/10

Exceptional

22 Dec 2021

anders

Fantastiskt hotell !

4:e gången vi är på detta trevliga hotell . Dyrt men mycket bra . Rymliga och fräscha rum .
Personalen är trevliga och serviceinriktade .
Nackdelen med halvpension är att åtminstonde vi gick upp ett par kilo . Mao maten är mycket bra .

Partner

10/10

Exceptional

18 Nov 2021

Jarkko

Place to be

All expectations were exceeded many times.
Hotel were almost everything is possible, you just have to ask.The customer is really king in this place!

If you hesitate the price, trust me hotel, service and the food is worth of it.

Partner

10/10

Exceptional

29 Oct 2021

hector

Absolutamente estupendo

Es difícil encontrar un nivel superior a este. Realmente incomparable.

Partner

8/10

Excellent

15 Aug 2021

Pascal

Sehr angenehm

Wellness sehr empfehlenswert, Essen am Pool top, Barmann Jacobo mehr als perfekt.

Self

10/10

Exceptional

20 Oct 2019

jörgen

Topp hotell

Toppen i alla avseende, service av yttersta klass

Friends_and_family Friends

10/10

Exceptional

15 Jul 2019

Arturo

Una experiencia muy agradable, con un servicio exquisito.

Partner

10/10

Exceptional

27 Dec 2018

Sonia

Outstanding attentiveness of the hotel personnel; delicious , high quality breakfast and dinner ; nicely organized Xmas dinner; the spa with the salt thalasoterapy pool and saunas is definitely worth a visit; enough water and fruits in the room ; nespresso machine in the room; but we had ants in the room

Family

10/10

Exceptional

05 Sep 2018

Verified traveler

Wunderschöne kleine Naturpflanzenwelt

War eine schöne Woche im Hotel - Wellnessbereich auf der ganzen Linie hervorragend, sehr zuvorkommend und professionelles Team - Ausgezeichnetes Essen und Service an der Pool - Bar - Sehr aufgestelltes und überaus freundliches Personal an der Hotelbar am Abend.

10/10

Exceptional

11 Aug 2018

jorge

Hotel excepcional, cerca de la playa. Muy tranquilo para descansar. Comida excelente y servicio inmejorable.

10/10

Exceptional

19 Aug 2016

Woody

El mejor hotel de Maspalomas

Un pequeño gran hotel, el personal excelente, las instalaciones estupendas y la comida muy buena. Las habitaciones son cómodas y amplias. Todo impecable, cuidando los detalles. Por poner algo en negativo, quizás deberían tener carta de almohadas.

8/10

Excellent

30 Apr 2016

tatiana

Hôtel Calme

Bon hôtel, calme, mais n'est pas exceptionnel pour sa catégorie et prix...Nous avons sejournés dans les autres hôtels de classe LUXE ,bien mieux. Chambres au RDC sont très sombres à cause des arbres, pas assez de lumière du jour. Literies pas assez comfortable . Petit dejeunes et barbecues( 2 fois/ semaine) sont très bons, mais menu de chaque jour n'est pas satisfaisant à notre gôut.

Partner

10/10

Exceptional

15 Sep 2015

Agata

Par med vuxna barn

Tredje gången vi bor på detta hotell. Har man en gång åkt hit vill man inte bo någon annanstans på GC. Atmosfären är fantastisk, maten den bästa du kan hitta på ön.

Family

8/10

Excellent

27 Jul 2015

Verified traveler

Sehr gutes Essen, Zimmer sind nett und sauber. Servicequalität stark schwankend, im Restaurant gut, am Pool schlecht.

10/10

Exceptional

23 Jun 2013

Vera

Prachtig luxe hotel met uitstekende service!

Prachtig hotel met uitstekende service. Je wordt volledig in de watten gelegd. Kamers zijn prachtig ingericht en super schoon. Het diner is een keuze menu waarvan de kwaliteit uitmuntend is. Als je tot rust wil komen in een luxe omgeving dan is dit het hotel waar je naartoe moet gaan.

Partner

6/10

Pleasant

29 Jan 2013

Verified traveler

Catering mainly for Germans. Missed the feeling of being in a spanish speaking country. The pool bar and restaurant was the only spanish area.