Name: Coastal Palms Inn & Suites
Address: 120Th Street Coastal Highway, Ocean City, 21842, US

4/10

Poor

26 Jul 2026

amanda

The breakfast was stale and the little they had ran out in the first hour additionally the room had many issues and you could hear every single thing from the road the only good thing was the beach access and our balcony

8/10

Excellent

26 Jul 2026

Herb

Parking included. Balcony overlooking the ocean. Walking to the beach and restaurants.

10/10

Exceptional

25 Jul 2026

Karina

Todo bien !!!

10/10

Exceptional

25 Jul 2026

Randi

10/10 I’ll be back

8/10

Excellent

25 Jul 2026

Meeka

Great place to stay, clean, air conditioned and right in the middle of everything! Has a the original crab cake factory restaurant attached!

6/10

Pleasant

25 Jul 2026

Vernelle

Ok

4/10

Poor

25 Jul 2026

Daniel

The

6/10

Pleasant

24 Jul 2026

Joy

When getting to our room we found the toilet to be terribly dirty looked like a poop explosion had happened inside the bowl. I didn’t even bother to ask them to clean as it took forever to get our room, I got disinfecting wipes and cleaned it my self. It had been a long time since it was throughly cleaned. I then proceeded to wipe everything down everything as I was uncertain of the cleanliness. Room furnishings were adequate. We were in our room 3 nights and received clean towels one night and empty garbage once.
The designated smoking area location made it so you could smell smoke everywhere. We will not be booking here again.

8/10

Excellent

24 Jul 2026

Bernard

Staff

6/10

Pleasant

24 Jul 2026

Jeff

Staff were friendly. The bedroom area was nice enough. I like that it was not carpeted. Bathroom was quite small and could be cleaner. It was not updated, but for how old the bathroom was, it was in good condition. But the faucet was low and you couldn’t fit a water bottle under it. Easy access to the beach. The satellite TV was spotty and often not working in the thunderstorm but had good channels. The pool was big enough but needed to be cleaned. No breakfast. Did have a nice sized fridge, microwave, and garbage can. Only stayed one night so it was good enough.

10/10

Exceptional

20 Jul 2026

Nilson

Spacious enough for a family of 6.
Breakfast is grab and go, worked well for our overnight stay.
Water pressure was fine.
Would stay again.

Family_with_children

8/10

Excellent

19 Jul 2026

Khursheed

Clean, friendly staff, and close to the beach. Family friendly. A bit far from the main part of the boardwalk but not a terrible drive.

Family_with_children

4/10

Poor

19 Jul 2026

Sayyad

There is free breakfast but grab and go. No setting area. Pool is outside so walking people on a busy road can watch you , No privacy and security. Parking lot has no camera so your car is on your own risk.
Room has worse lighting. No air freshener in the rooms.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Barbara

This is a good place to stay if you want to be very close to the beach but don’t want to pay thousands more to be right on the ocean. The walk to the beach was very manageable because this hotel sits on the ocean side of the main highway. Staff were friendly and the room was decent. Lots of places close by to walk to.

Family_with_children

10/10

Exceptional

19 Jul 2026

olenka

Everything clean and great staff , my only recommendation better sofa beds, or have extra padding

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Davina

The elevator was so hot would rather walk up and down the steps. The breakfast was mid

Family_with_children

10/10

Exceptional

18 Jul 2026

Paul

Great location. Will be back

Partner

10/10

Exceptional

17 Jul 2026

Jan

Close to a lot of things, beds were comfortable, very short walk to the beach, balcony was a nice size, rooms were well kept, elevators were quick. It wasn’t overly crowded. We always had a parking spot, never had to fight for one and they were nice sized spots unlike other hotels were they are diagonal and small spaces. The staff was friendly. Will definitely stay here again for the price.

Family

8/10

Excellent

16 Jul 2026

Diana

The room could of been cleaner. The coffee pot was not cleaned at all. The bathroom had a lot of yuk on the walls. When we went into the room it smelled terrible but got better leaving patio door open. Above all it was ok . Short walk to the beach.

Family

10/10

Exceptional

14 Jul 2026

Sarah

The customer service was awesome. Makayla at the front desk was sweet and very helpful! She is a student working in the US this summer coming from Italy. I really appreciated all she did for my family and to help make our short stay wonderful.

We all really liked the convenience of the beach being so close. There were two hoses to clean up in the parking area coming off the beach. The grab and go breakfast was pretty good and basic but yummy enough.

The crabcake factory below our building was very accommodating to us too. We had a party of 10 and they got us in quickly and we all agreed the food and service there was great too!

All in all, we stayed for about 24 hours on our way through and we really had a lovely time!

8/10

Excellent

13 Jul 2026

Sheila

Coastal palm inn was a good hotel overall,pool was a little small and pool hours at 8pm was a little early but not a deal breaker breakfast was regular same items everyday not so good but the beach chairs and luggage carts were a plus.The short distance from the beach was the best part,especially with small children.One thing I will say really sucked was the wifi no connection at all.You can do better and improve the wifi.

Family_with_children

8/10

Excellent

12 Jul 2026

Yusuph

I had a weekend vacation with my kids who were happy with the stay. A few things could be improved 1. The room cleaning needs consistency considering the beach location and sands is expected nuisance. My room was not cleaned during the two nights stay although the staff were responsive when we requested extra towels and sheets. The extra sheets that we found in the room were dirty.
2. I had to sacrifice my shorts that fall in the unit below my room and the staff on duty was slow to respond or make attempts to recover it from the occupants.
3. The common bathroom lights on the second floor do not work which make it awkward to use.

Family_with_children

2/10

Poor

11 Jul 2026

angel

THIS property is old and outdated with curtains that look like they are from the 70's. There are stains, discolorations and chips on the furniture as well. The fact that this place has the audacaity to charge a $5 resort fee is comical but w3hat really took me over the edge is that when it was time for me to go to sleep I pulled the comforter back and there were brown stains on the sheets. I had a double bed so I pulled the other comforter back and got the same thing. I was so disgusted and angry. I already didnt want to stay here but thought how bad could be since it was only one night. AI called the front desk up and

10/10

Exceptional

11 Jul 2026

Michele

It was a cute place. The bedroom was bigger than I expected. The bathroom sink being out of the bathroom worked to our advantage. The room was clean. Ice machine would’ve been nice but the staff was nice when asked for ice Area for my dog to potty

Friends

2/10

Poor

09 Jul 2026

Amanda

It was horrible I checked in at 4pm . It looked nothing like it did online the room smells. The pool was tiny , the view was not ocean view it was parking lot view. It was absolutely disgusting. I went to the front desk at 6pm and checked out. The manager was called by the new employee that just started. She wanted to talk to me on the phone. As that is not how you conduct business. She advised I cannot be refunded. The hotel was disgusting. Also 2 young ladies were sitting in the lobby complaining they wanted to leave too because it was disgusting and not as it looks online. I will never stay here again. I already called expedia to report them. I also called better business bureau. As they lie of what the hotel looks like online as in person. The manager should be ashamed of herself. But its okay they will loose business as I already advised others of this horrible hotel and manager. She should be fired for her rudeness.

Partner

10/10

Exceptional

05 Jul 2026

Debbie

Easy parking and walk to the beach

Family_with_children

10/10

Exceptional

05 Jul 2026

Tawny

Easy check in, 5th floor balcony was great, close to everything, perfect for family beach weekend

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Dvir

The hotel was clean and offers a pool, laundry and extra bathroom on the 2nd floor in case extra people from room need bathroom at the same time.

It would have been helpful if the staff knew more about the 4th of July festivities-like the best place to see them from the far from the boardwalk. Could families go to the beach that is near there to see or would they need to walk to 125th. Etc.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Melissa

Love staying here and will return time and time again. The rooms are always clean. You’re right near the ocean. They give you free ice in a bag and coupon discounts to the local attractions. They could have a better selection for the free breakfast. They do need to maintain the properties a little better. For the price, just the bed quality and proximity to beach makes me super happy!

Family_with_children

10/10

Exceptional

04 Jul 2026

Sarah

Staff was friendly and responsive. Breakfast could be better- add some yogurt, cereal? Waffle stand would be great.

Family

6/10

Pleasant

04 Jul 2026

Marina

We stayed over 4th of July weekend. The clientele was very young and party vibe but it was quiet at night. “Breakfast” was just some donuts and ancient coffee and juice machines. Just one elevator and it was very slow. Rooms needed updating and deep cleaning. Linens were stained. Beds were comfortable and clean. No privacy screen between balconies.

Family_with_children

10/10

Exceptional

03 Jul 2026

Rachael

Rooms were spacious, pool was great & location was perfect. I just wish they would clean the floors a little better!

Friends_and_family Family

2/10

Poor

03 Jul 2026

Stephanie

Our room was gross. The bathroom looks dingy and gross. The towels had stains on them, and even hair. The sofa bed had sheets on it already, when opened there was a Cheeto. So who knows what was actually cleaned. Super disappointed in this place. Location was great though. lol

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Michael

Great location to the beach. Everything was clean and we got to check in early on our arrival. The staff were very friendly and helpful.

6/10

Pleasant

01 Jul 2026

Jeffrey

WiFi issues and very little water pressure for a shower.

Family_with_children

10/10

Exceptional

30 Jun 2026

Qamar

Clean room
Convenient

Friends

6/10

Pleasant

30 Jun 2026

David

The price and ease of walking to the beach is all it has going for it. It was extremely dirty.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

ROBERT

Had a great time, steps to the beach. Rooms were clean and the ocean view was spectacular.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Renee

Our room was clean, helpful and pleasant staff and free breakfast and coffee and juice. I would stay there again.

Family

6/10

Pleasant

30 Jun 2026

Nanette

Was a little noisy when kids were in the pool and you can hear the highway traffic

8/10

Excellent

30 Jun 2026

Adrienne

The hotel is walking distance to many restaurants and shops as well as the beach. Room was ok in cleanliness. Bathroom needs some maintenance.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Khalil

Would stay again. Sheets was a little stained but clean. Shower and toilet worked good. Pool is clean. Staff was nice and helpful. Great location to beach and alot of stores. 20 minute drive to board walk

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Imoinda

Close to everything an lots of space

Family_with_children

10/10

Exceptional

29 Jun 2026

Dawn R.

Clean and modern. Wonderful stay.

Partner

10/10

Exceptional

29 Jun 2026

Carlos

Muy cómodo y limpias las habitaciones carcano a las playas tienen q mejorar en el desayuno no hay variedad

Family_with_children

4/10

Poor

28 Jun 2026

Crissy

This hotel is a complete disaster. For over $300 a night, I expected a clean room, but it was a disgusting mess. The bathroom was filthy, the shower curtain was disgusting, and the toilet was cracked. The tub and shower were almost rotting, with pieces of the fiberglass enclosure chips pulled off. To turn the shower water on it was almost like a puzzle. It honestly felt disgusting.

The bed was uncomfortable, with springs poking through the mattress. I wouldn’t sleep under the covers, so I brought my own blanket and pillow and put a beach towel down to lie on the bed.

The entry door hardly closed, and the security piece covering it was wobbly. We didn’t feel safe or secure.

When we left to go out housekeeping came in and took our dirty towels and trash, but they left them outside our door all night. It wasn’t taken until the next morning.

The best thing about this hotel was the view and the check-in desk associates were very nice and pleasant, but that’s not enough to save this hotel. I would definitely do my homework before spending money on an Ocean City hotel nowadays.

Friends

6/10

Pleasant

28 Jun 2026

Artima

When we checked in, the rooms wasn't thoroughly cleaned. Although the staff was helpful, the experience was lacking. Breakfast was muffins, bagels and coffee. The guest laundry was A washer and A dryer. Overall the experience was nice but we will not be returning

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Danielle

Overall we enjoyed our stay. The room was clean, it was quiet despite being on the highway, and staff was friendly. We could view the ocean from the window, and the bay from the balcony. We were on the 5th floor in the south building. Bagels and muffins were available in the morning at the office. The elevator was a bit scary, it liked to pause for long moments then lurch around. The bathroom was ridiculously small, barely room to stand and turn around, the sink was in the hallway. While the queen beds were comfortable, the pull out couch was very uncomfortable. Parking spaces were very narrow and it was hard to get in/out of the vehicles especially next to the walls. You can walk to various places easily, and it's close to the beach.

Family_with_children

8/10

Excellent

25 Jun 2026

ana

It needs some fresh touch but very good area

Family_with_children

10/10

Exceptional

25 Jun 2026

Christine

We had a comfortable and happy time at Coastal Palms. The room and surrounding areas were adequate and pleasant. The room was spacious and bright. If I could offer a suggestion it would be for a few shelves and hooks for storing personal items. More impressive was the staff. Every person from Every department that we encountered was helpful, pleasant and kind.

Family_with_children

8/10

Excellent

24 Jun 2026

Heather

Our door to our room had gaps at the top and at the bottom allowing in wind/weather. The outside highway noise was very, noisy but I expected that being right on the highway. Room was dated, had some holes in the wall, but otherwise clean. Bathroom was very clean and stocked. The breakfast is grab and go (we did not get anything). There was some late night madness from others, screaming and yelling right outside the balcony (our balcony was pointed towards the parking lot). Very close to the beach and several restaurants. Would likely stay again.

Partner

10/10

Exceptional

23 Jun 2026

Jamie

We loved the location and the extra room with the couch.

8/10

Excellent

22 Jun 2026

Rachael

For a three star hotel it wasn’t bad. Paid $450 for 2 nights and was able to walk to the beach but it’s not near boardwalk.

Family_with_children

8/10

Excellent

22 Jun 2026

Kimberly

Yes and staff was friendly and air conditioner was right on point

2/10

Poor

22 Jun 2026

Sara

The pictures depicted on the website do not portray what you actually get. Our room had a very funky odor, there were stains on the sheets, the shower curtain, etc. there was left over food in a drawer. It was dingy and sketchy. The toilet and sink were both cracked. The pool was tiny and right on the street.

10/10

Exceptional

22 Jun 2026

joseph b

Everyone all staff were very friendly!

8/10

Excellent

21 Jun 2026

Flora E

Muy buen cuarto amplio, pero el aire acondicionado hacía mucho ruido cuando se detenía, y la limpieza no es buena había mi how pelos de perro en el cuarto

Family_with_children

2/10

Poor

21 Jun 2026

Tarkan

Worst place I’ve ever stayed in Ocean City

Family_with_children

8/10

Excellent

18 Jun 2026

Linda

There was a lot of noise that night in the parking lot. In the morning, they informed us that they had evicted the people responsible for that noise.

Partner

10/10

Exceptional

17 Jun 2026

Apsana

Great staffing

Friends

6/10

Pleasant

15 Jun 2026

Kori

Toilet had urine built up around the bottom, balcony door was broken and hard to lock. Bed sheet had blood on it

Family_with_children

4/10

Poor

14 Jun 2026

Michael

Check in process was easy and room was clean.

However, we were down during Senior Week (no issue with that) for a baseball tournament. But our first night there, for a place that supposedly enforces their \"quiet hours\" there was nothing quiet about it. We also witnessed kids throwing up over the balcony into the parking lot as we were walking back from the beach.

Additionally, we also had issue with other rooms of the recently graduated throwing stuff over the balcony (buckets of water, trash, etc) while we were down below.

Other than proximity to the beach, I would not recommend this hotel for a family with children or if you want a relaxing time while you're at the beach. One of the cheaper hotels on the street but we found out the hard way why that was.

Family_with_children

10/10

Exceptional

14 Jun 2026

Tristan

If you’re going somewhere for a short trip and going out most times this the perfect place to come back and chill or even In general it’s chill

Friends

10/10

Exceptional

08 Jun 2026

Flor

Staff was friendly and professional. Breakfast was definitely a plus! I had coffee 24/7!

Family_with_children

10/10

Exceptional

05 Jun 2026

Tierra

Nice

10/10

Exceptional

02 Jun 2026

Matthew

I was honestly pleasantly surprised, just a quick wipe down with some Lysol wipes in the room with ready to go

Business

8/10

Excellent

02 Jun 2026

Mirtha

Clean room, nice area, helpful staff. Hot water in the bathroom took 5-10 minutes to heat up but other than that great stay. The outside pool doesn’t get much sun so we didn’t use it as it was windy during our stay. Had our puppy with us. the pet relief area is small and obstructed with a unit of some sort and picnic tables but got the job done.

Pet

10/10

Exceptional

31 May 2026

Sharon

Rooms were clean and the employees were helpful

10/10

Exceptional

31 May 2026

Amanda

The lady at check in on Friday was super sweet and helpful. Great, clean reasonably priced hotel in OC.

Family_with_children

8/10

Excellent

31 May 2026

Bonnie

Property was clean and staff was very helpful, and location is convenient. Only drawback were the toiletries. Soap smelt awful.

Family_with_children

8/10

Excellent

31 May 2026

Stephanie

Plenty of parking (some even covered), desk staff were absolutely wonderful, very close proximity to the beach

Family_with_children

4/10

Poor

30 May 2026

Laurie

Room was very outdated and old furniture
It rained and outside the room was large puddles of water that you had to walk through

We left a day early due to conditions

Pet

4/10

Poor

30 May 2026

Christina

Old rooms, moldish smell.

Self

10/10

Exceptional

27 May 2026

Shala

The front desk clerk was amazing, very friendly and welcoming. My family and I would definitely stay there again. Thank you!

Family_with_children

10/10

Exceptional

26 May 2026

Rebecca

Upon arrival, we were experiencing a major rainstorm, which did not stop for the three days we were there. The atmosphere and location of coastal Palms inn, allowed us to see the ocean and enjoy the city view even in the rain. We had paid for a suite, and it was absolutely worth it.! our receptionist Nikita was fabulous!!!

Friends

10/10

Exceptional

24 May 2026

PAULA

steps away from the beach. clean and proper

Partner

10/10

Exceptional

12 May 2026

Jeffrey

Convenient and comfortable with friendly staff.

8/10

Excellent

10 May 2026

Pamela

Great location, room was good. Did not know about the pet deposit until we got there, would’ve been nice to know ahead of time!

Pet

10/10

Exceptional

10 May 2026

Sean

There air conditioner was perfectly cold for the hot weather parking was great was able to see my car from my room the staff were excellent and room was very clean

Friends_and_family Family

10/10

Exceptional

09 May 2026

Rebecca

The room was very clean and the front desk staff, Heidi was great. The bed was not the most comfortable for me, but I am very picky about a bed. The room was large and our golden retriever was welcomed by Heidi when she came in. I will definitely keep this hotel on my list of places to stay.

Pet

2/10

Poor

03 May 2026

Matthew

The \"city view\" was a parking lot. Someone on a motor cycle kept revving in the garage and tons of people were standing on the balconies being super loud, around 12am. Staff did nothing about it

Partner

8/10

Excellent

03 May 2026

Sherry

If you want a nice quiet place then this is not the place. You hear all the traffic from here highway.

Partner

8/10

Excellent

25 Apr 2026

Mary Anne

Very convenient lots around. Crabcake factory great restaurant next door.
Bed comfortable. Room spacious. Tub could use better fixtures. Took at least 5-10 minutes to heat up water. Overall good place for price. Front desk staff very helpful.

Partner

6/10

Pleasant

26 Oct 2025

Traci

N/A

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Collette

It's clean

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Christina

Friendly staff, easy check in, room was comfortable!

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Darin

Yes

Partner

10/10

Exceptional

08 Oct 2025

Kelly

Staff was friendly & accommodating, hotel was clean

Friends_and_family Family

8/10

Excellent

08 Oct 2025

HEDYeh

Staff very sweet

8/10

Excellent

06 Oct 2025

Keira

Clean room, super friendly staff

Leisure Friends

8/10

Excellent

06 Oct 2025

Keira

Clean room, friendly staff

Leisure Friends

8/10

Excellent

06 Oct 2025

Katherine

Great room! Lots of space. Perfect location with plenty of places around to go. Only thing is the cleanliness of the bathrooms.

Leisure Friends

8/10

Excellent

06 Oct 2025

Cory

Very nice place to stay, staff was amazing. Breakfast is lacking but not a deal breaker.

4/10

Poor

04 Oct 2025

Kimberly

Pool was closed, both guests were disable and only would give one parking pass and was told had to find street parking, was put on the 5th floor, room was not clean, internet and tv did not work, no toilet paper and was told we had to wait til room service came in hour later and was put on a list.

Leisure Family

10/10

Exceptional

02 Oct 2025

Danielle

10/10 room was clean, area was beautiful. there's a wawa and a 711 directly across the road.

Leisure Friends

10/10

Exceptional

01 Oct 2025

Leonard

Stayed here 3 separate trips for 2025. Very close to nearby amenities in walking distance. Beach one block away. Clean and affordable rooms. Definitely recommend.

Leisure Family

10/10

Exceptional

01 Oct 2025

Thomas

Very kid friendly. Beach was walking distance

Leisure Partner

8/10

Excellent

30 Sep 2025

Antonio

Good room. Close to everything. I woud return. Relaxing.