Name: Zel Mallorca
Address: DUQUE DE Extremera, 16, Palmanova, 07181, ES

Zel Mallorca

Majorca · Spain

DUQUE DE Extremera, 16View location

50 reviews shown

10/10

Exceptional

05 Jul 2026

Sean

Hotel was excellent,! The vibe was very young and very cool. The staff was very helpful. We enjoyed the pool, the gym, and the restaurant very much. The beach out front was amazing and the bars, shops and restaurants right out the front door were amazing. Location couldn't have been any better.

Friends_and_family Family

2/10

Poor

04 Jul 2026

Shelley

Bad

Partner

10/10

Exceptional

30 Jun 2026

Andrew

Very nice location and perfect place to stay with very friendly staff. Definitely recomend this hotel to saty.

Family_with_children

10/10

Exceptional

27 Jun 2026

Jill

We stayed in a junior suite and our view was amazing. We loved the balcony and watching the sun over the water. I was excited to find that they provided a flat iron in addition to a hairdryer in the bathroom. We also loved the living area and the side table Bluetooth speaker. The breakfast was incredible, probably the best I’ve ever had. We loved playing pool, buying coffee from the cafe and laying out at the pool. The decor was amazing and the hotel employees were so friendly and helpful. Will absolutely stay here again!

Family_with_children

10/10

Exceptional

19 Jun 2026

Jared

This is hands down one of the best hotels to stay in. Spend the money and enjoy the stay. The staff is friendly and the beach view is in matched. You walk downstairs and you are on the beach. Free sun chairs at the pool or €24 a day on the beach for two chairs and umbrella.
The restaurant is great and the rooms were clean and everything you want for a vacation.

Friends_and_family Friends

10/10

Exceptional

11 Jun 2026

Michelle

What a vibe of a hotel would recommend! Only down side was I was put in an accessible room on the lower floor and the shower was more of a wet room and the water leaked into the hallway but I just threw some towels down.

Self

10/10

Exceptional

20 May 2026

Henry

We had a lovely sea view, the staff were really helpful, the food was excellent and the hotel was beautiful but there was just a few negatives, the toilet paper was only one ply which is false economy and the towels in the room were so thin and not the big fluffy towels we're used to in a hotel of this standard

Partner

10/10

Exceptional

19 May 2026

Parham

So far, this has been the best hotel experience I’ve ever had anywhere in the world. Everything about Zel Mallorca felt special — from the beautiful design and perfect amenities to the warm atmosphere the team creates.

A special thank you to Sol, who made our check-in experience absolutely perfect from the very first moment, and to Marina Jimenez, who went above and beyond to help us during check-out with such kindness and professionalism. Both of them genuinely made us feel welcomed, cared for, and valued throughout our stay. Staff like them are rare and deserve real recognition.

Every day, the team provided fresh water for my dog and kept our beautiful room spotless. That level of care and attention truly stood out.

The breakfast was top-notch, with an incredible view of the beach. We also loved the concept of having no traditional reception desk while still always having friendly staff nearby, ready to help with a genuine smile.

Tip for future guests: if you are planning to rent a car, keep in mind that parking is available for a fee, so it’s better to be prepared in advance.

My wife, my dog, and I truly enjoyed our stay, and we will absolutely be coming back again hopefully very soon.

Pet

10/10

Exceptional

14 May 2026

steven

Staff 10/10 and the Hotel incredible and modern
Really fantastic

Partner

10/10

Exceptional

22 Apr 2026

Leizl

Roomed was cleaned daily with new towels, staff are friendly and helpful. Front beach view.

10/10

Exceptional

24 Mar 2026

Thomas

The staff was very helpful especially Manuel the concierge. he made sure we had everything we needed and went the extra mile to bring comfort to our stay.

Friends_and_family Friends

10/10

Exceptional

31 Oct 2025

Michael R

Great room (Junior Suite)! Staff was very nice and helpful. Food was great.

Leisure Family

10/10

Exceptional

21 Oct 2025

Leticia

my favorite hotel in marbella

Leisure Pet

8/10

Excellent

20 Oct 2025

Thomas

It was a very nice hotel and we enjoyed our stay

10/10

Exceptional

07 Oct 2025

RODRIGO

Clean room, staff is amazing!! Beach view is breathtaking and the ocean is super relaxing

Leisure Partner

10/10

Exceptional

06 Oct 2025

Kenneth Henry

Smooth and efficient check in and room was ready before mid-day. Staff were excellent explaining the amenities offered in the hotel and also throughout our stay.
Fantastic room with an unrestricted view of the Med.
We will definitely be back to Zel Mallorca, just wish we had booked for longer!

Leisure Partner

10/10

Exceptional

30 Sep 2025

Manuel

My room did not have a beach view , but the view outside the hotel was completely stunning, can’t wait to go back!

Leisure Partner

2/10

Poor

14 Sep 2025

Eric

Highly recommend staying somewhere else. The hospitality was really lacking and not worth the price

Leisure Family

10/10

Exceptional

10 Sep 2025

Irina

Beautiful hotel. Great service. Conveniently located by taxi approximately 20 min to Palma city center. Plenty of restaurants and cafes on strip you can walk. Restaurant in hotel is delicious. Breakfast buffet is amazing. Beach front property- but no beach lounge chairs that belong to hotel- you need to rent them separately.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Leticia

had a bit of problems of the arrival as they reserved the wrong room for me but after a night and adjustmente they made worth. it’s my second year in Zel and i would definitely come back

6/10

Pleasant

18 Aug 2025

Harry

I stayed at this hotel last year and it was great everything on point, a great venue with great service this year same good venue however service was generally slow and not good. check in took over an hour and then on check out they charged me for the wrong room number when received online invoice and it was over £700 after sending many emails complaining and seeking cooperation to amend this issue ive had nothing sorted and just one email saying we are looking into this now we are a week and a half off check out. I mean how hard is it to see wrong names to wrong check ins and clients paying incorrectly and putting this right? clearly very hard and all after a check in that took over an hour in heat not ideal. shame because the hotel is nice but the service does not match it.

Leisure Friends

2/10

Poor

12 Aug 2025

Sasha

Super disappointing to have to rewrite this review.
We were so excited about our stay at Zel Mallorca - the property is great, the staff are super friendly and it is overall a wonderful hotel. The issues we experienced were really disappointing - the hotel had no Wi-Fi or working entertainment for us for over five days. They tried many times to fix it, but unfortunately it was a massive outage. They promised us they would compensate for the inconvenience. And kept pushing the conversation back till the end of our 10 days when they came back and said they would do nothing. Legally and morally they handled it very poorly, and we left with such a horrible taste from the management. Once they got their full stay out of us they went back on their word, didn’t offer a single bill or credit for the inconvenience. I don’t trust a hotel group of that caliber that don’t value what they say ro customer or even try do the right thing when they fault.
Too many other beautiful and high end hotels to choose from on the island - I would pick another if I had the choice.
Concierge is also hopeless. They couldn’t get us a single reservation at a single restaurant. And we ended up having to do everything else which defeats the purpose of being at a hotel with that service.
The area is also incredibly touristy and tacky.

Leisure Family_with_children

6/10

Pleasant

11 Aug 2025

Sunil

For the price this hotel isn’t worth it. Nice modern property with extremely average service. Takes so long to check in and orders either take a long time or don’t come at all

10/10

Exceptional

01 Aug 2025

Maritsa

Loved the breakfast and the staff was great, very chill and zen vibes

10/10

Exceptional

22 Jun 2025

Stefan

Good Place for a few friends celebrating a special occasion. Fun and with a bit of style

10/10

Exceptional

21 Jun 2025

Andrew

The style of the property is gorgeous. Friendly staff and quick service. Hotel breakfast & dinner is outrageously good. Great vibe/atmosphere. Will stay again. Only a 2 person occupancy per room though, unless you’re traveling with a child below 11 years old.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Shabnam

Loved it will be back

10/10

Exceptional

13 Jun 2025

Kelly

Definitely recommend

Business_and_leisure Family

10/10

Exceptional

08 Jun 2025

Aedan Gino

Vibes, cleanliness, breakfast, all facilities were unmatched. Highly recommend this hotel, you will not be disappointed.

Leisure Partner

10/10

Exceptional

06 Jun 2025

Jeff

Staff was super friendly. Decor was amazing. You have to get the breakfast.

10/10

Exceptional

27 May 2025

Daljit

Exceptional amenities. Very clean, quality products, excellent buffet breakfast.
Easy access to many restaurants in the area.

Leisure Family_with_children

8/10

Excellent

14 May 2025

Jack

Rooms were very nice, but I believe it was over priced for what it is. Dinner and drinks were very over priced, for the quality of the food, thus why it’s so slow compared to other restaurant and bars near by. Very helpful and friendly staff. Gym was missing some equipment that was advertised on picture.

Leisure Partner

8/10

Excellent

05 May 2025

Aileen

I loved the hotel room and overall the whole Mediterranean ambience of the hotel. It was clean, spacious, and a vibe. The beso beach restaurant in the hotel and pool service guys were amazing. It was a nice perk to have right onsite. However, the one thing that I disliked about the hotel itself was the people working there. Unfortunately they were the reason I did not have the best experience because of the rudeness they displayed my friend and talking about her looks. The people working in a hotel is a big reason people have good memories and want to return some day. I hope they keep that in mind for future guests. Thank you!

Leisure Friends

10/10

Exceptional

05 May 2025

Nadira

Probably the best hotel in the area. Rly good vibe. We had the sea view which was so worth it. A bit far from the city centre but fine if you just want to relax and enjoy the sun.

Leisure Family_with_children

10/10

Exceptional

10 Apr 2025

christy

Great view and super nice staff.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Kechi

Great staff very welcoming and accommodating. I will definitely be returning

Leisure Partner

10/10

Exceptional

25 Mar 2025

Barbara

Fantastic stay

Myself and my mum just had the most amazing stay at the Zel Hotel. I would highly recommend and will be back. The staff are so helpful and friendly nothing was to much for them to make our stay so special. Stunning beachfront hotel suitable for families, couples and solo travellers

Partner

10/10

Exceptional

05 Nov 2024

Jacqueline

Staff was professional and friendly.
Hotel was on the water
Rooms were kept clean

Leisure Family

8/10

Excellent

29 Oct 2024

Joong

Nice ocean view but noisy till midnight.

Leisure Family

10/10

Exceptional

26 Oct 2024

Juana

Excellent service and a delicious complimentary breakfast

Leisure Partner

10/10

Exceptional

22 Oct 2024

Sophie

Chic hotel right on the beach with great views. Perfect location for sun bathing and night life. Highly recommend.

Leisure Partner

10/10

Exceptional

26 Sep 2024

Jessica

the food & the property was fantastic

Leisure Partner

10/10

Exceptional

15 Sep 2024

cynthia

staff was friendly and really cared about my stay

Leisure

8/10

Excellent

13 Sep 2024

Roland

Nice property, would stay again.

Leisure Partner

8/10

Excellent

02 Sep 2024

Cenk

Overall, we had a great time at Zel Mallorca. Checkin process and staff, and Beso beach staff was excellent. The prices at the main restaurant (not Beso beach) were extremely overpriced with poor options and staff could do better (compared to Beso beach staff).

Leisure Family

8/10

Excellent

22 Aug 2024

Debbie

Fun beach hotel - amazing DJ resto area. Beach is ok- public. Concierge very helpful.

Leisure Family

10/10

Exceptional

19 Aug 2024

Lorena

Gorgeous hotel with helpful staff!

Friends_and_family Family

10/10

Exceptional

16 Aug 2024

Amie

Had a lovely stay in Zel Mallorca in July. Fantastic check in process with very welcoming start and refreshments offered. Rooms were clean and had everything you needed. Only thing to mention was the air con wasn’t the best in our room, but family next door had no issues. The hotel was very attentive in ensuring we were located in a quiet part of hotel due to travelling with children. We hadn’t requested this but really appreciated the thought that had clearly gone into where our room was situated. Grounds were immaculate with pool cleaned every day and enjoyed not having to rush for sunbeds. Breakfast was one of the nicest I’ve had this summer. Plenty of choice each day. Location was fantastic and you were spoilt for choice in terms of supermarkets and restaurants. Beach was very clean and a children’s playground was also close by. Hotel gym looked lovely and free classes each morning.
Overall we thoroughly enjoyed our stay at this hotel and would gladly return.

Leisure Family_with_children

10/10

Exceptional

29 Jul 2024

Timothy

Hotel was fab as was food and facilities.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2024

Kirsten

The staff is amazing and friendly. The rooms are spacious and the design of the hotel and atmosphere is great. Breakfast is wonderful and the beach clean and beautiful

Leisure Friends