Name: Leonardo Royal Htl Mallorca Palmanova Bay
Address: Torrenova, 3-5, Palmanova, 07181, ES

4/10

Poor

09 Jun 2026

Lelia

Pas terrible ! Chambre ultra bruyantes,

6/10

Pleasant

28 May 2026

Ian

So to start with the positives. This hotel has the most beautiful views and the rooms were nice.
The main issue I have is I thought we were booked into the sister hotel, the booking was very very misleading and another person I spoke to stating there said the same

The food was absolutely terrible. Made me think of what I would expect prison food to be like!
The staff were ok but I wouldn’t say go above and beyond. Not much going on for the kids!
If I re booked here I would stay self catering!
Luckily we were only there 2 nights. If I had been there a week I would have been fuming
With the food

6/10

Pleasant

25 May 2026

Massimo

Restaurant closes at 9 pm for dinner that for a beach location in Spain in my opinion is extremely early, checkout at 10 am is as well extremely early, basically the guests do not have the time even to do breakfast before to leave the room. A big thanks to the Italian guy in reception (I can’t remember the name unfortunately) that has been extremely supportive in multiple occasions.

Partner

8/10

Excellent

02 May 2026

Kübra

The breakfast was very delicious and the staff extremely friendly

Friends_and_family Family

10/10

Exceptional

01 May 2026

hitesh prakashbhai

Perfect stay in palma with beautiful view

Family_with_children

10/10

Exceptional

29 Apr 2026

andrew

Lovely large room with a great view of the bay. Food was great at breakfast with probably too much to choose from. Had an evening meal on our last night which also had plenty to choose too (Italian night).
Reception, cleaners and bar staff all very friendly. No faults from us & thanks!

Partner

10/10

Exceptional

28 Apr 2026

Andrea

Amazing stay at this lovely hotel, with stunning views.

Partner

6/10

Pleasant

23 Apr 2026

John

The photos & description is not accurate to the property the hotel is dated I was supposed to have a see view and all I had was trees in front of my window and it was dark in my room.

10/10

Exceptional

22 Apr 2026

Andreas

Hooks for weet bath clothes

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Christopher

Nice clean apartment. Good views from the balcony to the pool and sea.
Excellent breakfast.
Staff in all roles were very friendly and helpful

Partner

6/10

Pleasant

10 Oct 2025

paula

The hotel is in a lovely location and the staff are fantastic however we were quite disappointed with the cleaniness of the room, we doscovered alot of very acrive little bugs under the bed which I had to spray and also cupboards doors were in need of repair. The double bed was 2 singles pushed together which even then had a huge gap in between and the noise from the water pipes really disrupted our sleep at night. We had to purchase ear plugs from the store next door as the pipes rattled every 3/4 minutes continuous day and night.
The room and noisy pipes and room hygiene let the beautiful hotel down. However it did have good points such as the staff, location, activities put on for the and the rest of the hotel was modern and clean

10/10

Exceptional

24 Sep 2025

Helen

Lovely room with a beautiful view. Staff were friendly and very helpful, especially Andre...

Leisure Self

4/10

Poor

16 Sep 2025

Florin

Everything was perfect apart from the food. We opted for half board and the food was almost the same every day. also, they had only English breakfast: English sausages, beans, and all English things. Did I leave London for Spain to eat English food? Nothing Spanish.

The Barman from the Lobby Bar was so friendly and professional; reception overall good.

I didn't recommend this hotel for food, only the room.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Joseph Richard Thomas

Service was brilliant, staff were welcoming and helpful. Location is great, 5 min walk to Palmanova beach and 10 min to Magaluf beach.
View from hotel is brilliant and a perfect level of business around this time of year. Overall would highly recommend

Leisure Partner

10/10

Exceptional

23 Aug 2025

Manigniavy

very Good, Price is Ok with Breakfast and Dinner. Nice view… Very Clean Staff Generous, They have activity for Children every Night.

Leisure Family

6/10

Pleasant

11 Aug 2025

Amy

Nice hotel, could be better.
Wouldn’t rate it a 4*. The views are the selling point and location is decent if you don’t might the hill walk. Cleaning leads a lot to be desired and beds aren’t particularly comfortable, the sheets being too small for the mattresses doesn’t help. Food is ok, something for everyone, sometimes not particularly hot but standard buffet style dining, which does get repetitive. Not the best we’ve had but not the worst either. Pool is what is it in the pictures, not that appealing, but the beach is nearby. Be warned kids can’t jump in without being told off and it is shaded a lot, so if you like to stay by the pool most of the time it might not be for you. Not sure if we’d stay again, we had a nice room this time but there are alot of room locations that wouldn't appeal to us.

Leisure Family

10/10

Exceptional

09 Aug 2025

Maria-Alexandra

Great place for families

Leisure Family

10/10

Exceptional

23 Jul 2025

David

Great staff
Great views
Great location
Great food

Leisure Family

8/10

Excellent

22 Jul 2025

KAREN

Beautiful hotel with amazing views of the bay. Rooms are clean and comfortable and large. Most staff are amazing, apart from one receptionist who is extremely rude. She swore at us and was totally unacceptable in her attitude. Perfect otherwise

Leisure Partner

10/10

Exceptional

02 Jul 2025

Siobhan

Loved it

10/10

Exceptional

02 Jul 2025

Amy

Great few days

Had a great few days away great location I love Palma nova and would book here again beautiful views from the hotel and lovely staff we stayed b&b breakfast was great ☺️

Partner

10/10

Exceptional

04 Jun 2025

Harry Steven

Side sea view from our balcony was brilliant

Leisure Partner

10/10

Exceptional

18 May 2025

Kulvinder

Had a brilliant stay at this Hotel. We stayed in a studio room with partial sea view, very spacious room with a kitchen, ketal, microwave and fridge. The room was clean and beds very comfortable. It was nice and quiet as it was at the back facing the sea.

We stayed half board and the food was delicious throughout our stay lots of choice at breakfast and dinner infact so much choice that we didn't get to sample everything.

The only small criticism would be no fault of hotel would be it is on a steep hill which was tiring when coming back from excursions etc but would definitely stay again purely for delicious food and lovely staff.

Leisure Partner

10/10

Exceptional

13 May 2025

SIAN

Perfect stay

Lovely stay at this hotel and fantastic locations

10/10

Exceptional

06 May 2025

Paul

Great hotel

Nice big room. There was 3 of us staying in one room and there was plenty space, with a sofa bed already made into a bed. Stunning location with beautiful views over palma nova bay. The hotel was nice and modern and the staff were all friendly and helpful. It was a 5 minute walk down to nice beach side bars and restaurants and a lovely beach. The hotel is on a fairly steep hill so a bit more exerting walking back, especially if you were to have mobility issues. We really enjoyed our stay and will definitely return.

Friends_and_family Friends

10/10

Exceptional

03 May 2025

Tanya

We booked 7 rooms for a girlie break. However, we were shocked to discover on arrival this hotel was not the main one but was next door up the hill a little more.
It is unhelpful they are both called Royal Leonardo.
However it was perfect for us.

Leisure Friends

6/10

Pleasant

17 Apr 2025

Jennifer

Stayed recently and overall had a decent experience. The room added a cozy atmosphere, and the views were absolutely amazing. Beds were extremely comfy — one of the best parts of the stay.

However, the biggest downside was the road noise. The walls are paper-thin, and even with the windows closed, the traffic outside was constant and loud, especially at night. If you’re a light sleeper, this could be a dealbreaker.

Room 692 could also use a bit of maintenance. The toilet button was cracked and loose — we were genuinely worried it might fall into the toilet — and the wardrobe doors were stiff, needing a good shove to close fully, which was the only way to turn off the closet lights.

Staff seemed pleasant, though we didn’t interact much with them.

All in all, it’s a nice hotel with a lot of potential, but the noise issue is a serious flaw that affects the overall comfort of the stay.

Leisure Family

6/10

Pleasant

16 Apr 2025

Christopher

The hotel itself was in a great location and was well maintained. It was really lovely other than 2 things.

Bedding - was smelly, very damp and stale smell to it.

Reception - only 1 lady tbh, utterly rude, unkind, unhelpful and treated us like criminals when we had done absolutely nothing wrong. There was a problem with our booking which was totally out of our control. She made our holiday get off to a very unpleasant start and even locked us out of our rooms. She finally realised on day 2 that we had done nothing wrong and not even offered an apology. Sheshould mot be on reception welcoming guests!!!

Otherwise the hotel itself was actually really nice, just shows what a difference a member of staff can make to your overall experience and holiday!

Leisure Family

10/10

Exceptional

14 Apr 2025

Gareth

Super hotel - lovely setting with great views

Everything was perfect! The whole hotel was amazing as were the staff 😀. If I were to be critical the only downside was the kitchen … there was no draining board… minimal extraction from the extractor fan and quite tricky to cook a full meal ( I know not many do this but we like to hence requesting a kitchen)

Friends_and_family Family

6/10

Pleasant

16 Sep 2024

leonie Grace

Ok property, no parking for car, WiFi didn’t work in our room on the bottom floor. We definitely payed for breakfast but said we didn’t. Overall would be ok maybe for all inclusive with no car but with a car not so good.

Leisure Partner

8/10

Excellent

09 Sep 2024

Debbie

The hotel is in a very goos location.
The staff were all friendly and helpful.

The only thing that was more annoying was the cleaning staff being very loud in the mornjng

Leisure Family

8/10

Excellent

28 Aug 2024

Patrik

very bad wifi signal in the room

Leisure Family_with_children

10/10

Exceptional

02 Aug 2024

Roisin

It exceeded my expectations. Looked high end. We didnt go with children but was very family friendly. Room was big, nice bathroom. I loved that it had a fridge (in the kitchenette) really good for keeping our water cold. Good variety of food - well cooked, all fresh. We were all inc - not all drinks were included at the bar. All branded soft drinks were inc. Local beer, wine, some spirits and taquila sunrie cocktails. Other drink were cheaper for all inc so still good value. No snacks were included outside of the dining/meal times but we never needed any snacks. Really close to the beach and the vue from our room was lovely (side sea view). Ot was a bit obstructed by trees but still lovely. Could hear the waves in the quiet of the evening. The view from the pool areas and outside bars was beach and sea as far as the eye could see. We loved it.

Leisure Partner

10/10

Exceptional

08 Jul 2024

Gargi

Excellent stay

Stay was really nice, lovely views from the balcony. Helpful staff.

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Kieran

Brilliant property with amazing views, caters for all including families. Friendly staff and amazing facilities. Far away from magaluf strip so there’s no noise at night but close enough to walk.

Leisure Partner

10/10

Exceptional

22 Aug 2023

Jacqueline

Everything was good, location, hotel staff, hotel its self, overall good

Leisure Family

10/10

Exceptional

30 Jun 2023

EDWARD

Room excellent

10/10

Exceptional

27 Jun 2023

Sharon

Nice stay

As described online, great location close to Palmanova beach…we used as a base and didn’t use and of the hotel facilities…

Friends_and_family Family

8/10

Excellent

10 Jun 2023

Rene

Giver stedet 4 stjerner.

Dejlig hotel, Fantatisk udsigt og alt er inde for gå afstand. Venlig og hjælpesomme rengøringspersonale.
Gode pool område for både små og store børn.
Inden larm om natten selvom at der var rigtig mange små børn på hotellet.
Masser af spisesteder samt Halal spisesteder rundt omkring.
Gå afstand til bus ind til byen ca. 30 min.
Det dårlige var at deres wifi var rigtig dårligt, samt at der manglede mere underholdning til børn.

Friends_and_family Family

10/10

Exceptional

08 Jun 2023

Jennifer

The staff at this hotel are really kind and helpful. Great location and good food, lots of choice!

Leisure Partner

4/10

Poor

30 May 2023

Jenny

Low quality of service

Leisure Family

10/10

Exceptional

03 May 2023

Anna

A very friendly staff, many thanks

Leisure

2/10

Poor

28 Apr 2023

PAULINE

On arrival to room chewing gum was stuck to floor and dirt right threw addressed it at reception by phone an in person was advised it would be sorted left today still there wasn't addressed .
Food was freezing cold totally unacceptable sent email to front desk to get InTouch with me nobody did . Not good at all

Leisure Partner

8/10

Excellent

24 Apr 2023

Jodie

All in all the property was amazing! General cleanliness of the hotel was great.
The only small concern was the cleanliness of the room could have been better. For example, the kitchen cupboards needed a wipe and the floor needed a mop. There was a bobble left in the shower from previous occupant. The desk and shelves had dust on them too. The shower gel needed topping up. The beds also had debris on them when we checked in.
We were impressed by the helpfulness and friendliness of the staff.
The room had an amazing view and was so peaceful and felt very private, which we like.
So close to the beach, excellent location.
Plenty of space at the pool with amazing views.
All in all a great stay :)

Leisure Partner

10/10

Exceptional

10 Apr 2023

Yvette

Close to beach.
Everything accessible.
Friendly and helpful staff.

Leisure Partner

8/10

Excellent

04 Aug 2026

Sindre

We had a lovely 2 and a half weeks at this hotel. It had a fantastic location and lovely modern spacious rooms. This was the perfect place to stay with 2 small kids due to the kids pool and easy access to everything. A couple of things to note that did lower the standard but nothing too major. Parking is atrocious and we would have not rented a car if we knew this in advance. The reception staff were nice but did not go above and beyond to help us with an issue, instead telling us to talk to a different member of staff and that they had nothing to do with this issue. The lifeguards had different rules on different days around the use of blow up toys in the pool. The food was ok but did get a bit tiresome after 2 weeks. The cleaners only changed the sheets after over a week when I pulled the sheets off and put them in a pile on the floor. I really feel the experience could have been heighten at this lovely hotel with better customer service. Although I will mention that that entertainment team were lovely and really tried to make our holiday memorable.

10/10

Exceptional

03 Aug 2026

Rinor

super

10/10

Exceptional

29 Jul 2026

Linn

Utsikten och maten var toppen

10/10

Exceptional