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Glacier Lodge

Whistler-BC · Canada

4573 Chateau BlvdView location

7.4/10Very good258 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort6.8/106.8
Condition7.2/107.2
Location9.0/109.0
Neighborhood9.2/109.2
Value6.8/106.8
Amenities6.6/106.6
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  • Ski hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Glacier Lodge

This comfortable ski hotel has a fireplace in the lobby. There is also ski storage, a video library and laundry facilities, and on-site parking is available (for a surcharge).

The family-friendly apartment hotel is fully air-conditioned and further facilities include a hotel safe, lift access, a cafe, pub, conference facilities and Internet access. Parking Fee is 20$ plus tax per day.

***Based on the direction of the British Columbia CDC, please note that we have temporarily closed all on-site pools, hot tubs, saunas, and fitness centres until further notice. We apologize for any inconvenience.***

***Please be advised that in order to best protect the health of our guests and staff we are currently not accepting bookings from travelers who have been in Canada for less than 14 days. Thank you for your understanding.***

Read more about this hotelShow less

With a stay at Glacier Lodge in Whistler (Whistler Village), you'll be steps from Whistler Blackcomb Ski Resort and 12 minutes by foot from Whistler Village Gondola. This ski hotel is 0.6 mi (1 km) from Whistler Mountain Bike Park and 2.1 mi (3.4 km) from Scandinave Spa Whistler.

Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 19

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector and a fire extinguisher
    • This property is professionally cleaned
    • Property Registration Number ST143598502
  • Minimal age
    19
  • Optional fees
    • Self parking fee: CAD 25 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Whistler Blackcomb Ski Resort 0.1 km / 0.1 mi
Squamish Lil'wat Cultural Centre 0.2 km / 0.1 mi
Blackcomb Gondola 0.3 km / 0.2 mi
Family Adventure Zone 0.4 km / 0.2 mi
Fairmont Chateau Whistler Golf Club 0.5 km / 0.3 mi
Parking Lot 5 0.5 km / 0.3 mi
Parking Lot 1 0.5 km / 0.3 mi
Whistler Farmers' Market 0.5 km / 0.3 mi
Village Common 0.7 km / 0.4 mi
Parking Lot 3 0.7 km / 0.5 mi
Mountain Square 0.8 km / 0.5 mi
Town Plaza 0.8 km / 0.5 mi
Audain Art Museum 0.8 km / 0.5 mi
Village Square 0.8 km / 0.5 mi
Whistler Village Stroll 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Launderette
Show 20 more facilities & services
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Bicycle storage
  • Concierge
  • Gym
  • Café
  • Bar
  • Restaurant
  • Outdoor freshwater pool: 1
  • Pub
  • Hot tub
  • Spa treatmentsExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 25
  • SnowboardingExtra charge
  • SkiingExtra charge
  • Ski pass
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Glacier Lodge

7.4
Very good
258 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
6.8 /10
Condition
7.2 /10
Location
9.0 /10
Neighborhood
9.2 /10
Value
6.8 /10
Amenities
6.6 /10
100 reviews shown
8/10
Excellent
13 Jul 2026
Nichol
Great location.
Friends
4/10
Poor
13 Jul 2026
Lee
I don’t like it that without microwave and mini fridge
Family_with_children
8/10
Excellent
10 Jul 2026
Anna
Unfortunately the pool and.hot.tub were under renovation, so we could not use them. The room was lovely. However, there was hair in the shower. That was not ours, and some items left behind from the previous tenant.
Friends_and_family Family
6/10
Pleasant
05 Jul 2026
Margarita
It’s close to Blackcomb Lift and Village Center there’s a lot of things that you can do without taking your car. The unit we have is outdated, but decent. The room is spacious with kitchen. There’s pots and pans, plates and glassware that you can use during your stay. There’s construction during our stay and it blocks the view from our balcony. I’m not sure but it’s a little warm in the room not sure if there’s AC or maybe it’s centralized and cannot be controlled in each unit.
Family
10/10
Exceptional
05 Jul 2026
Anisha
Good stay! Clean and good staff
Friends
10/10
Exceptional
23 Jun 2026
Dani
Excellent location, and a fair price.
Partner
6/10
Pleasant
21 Jun 2026
Najib
Really nice front desk staff, room was super old and grimey like. Needs a full solid scrub everywhere. Besides that, great location.
Self
10/10
Exceptional
21 Jun 2026
Jocelyne
Everything was great but since it was hot outside, it was hot inside, no A/C. Other than that, great place!
Self
10/10
Exceptional
08 Jun 2026
Peter Blake
Front desk staff were amazing. Knowledgeable and very fun
Family_with_children
10/10
Exceptional
31 May 2026
Ann
Very good location. Staff were really nice and helpful. Room was spacious and clean.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Anto
Always a great place to stay. Unit 323 has a loft and it quite cool. The only thing I would say, is fix the gutters/run off when raining as the water hitting the lower roof is very loud all night.
Business
10/10
Exceptional
18 May 2026
Steve
Staff was informative
Family_with_children
10/10
Exceptional
11 May 2026
Karen
The room was very clean and spacious. We had everything that we needed for a couple of days to make our own meals.
The bed was very comfortable and having an ensuite bathroom was a great bonus
Partner
10/10
Exceptional
10 May 2026
Lacey
Great condo with a fully stocked kitchen. We loved the location, which made it easy to go up Blackcomb and find places to eat. Thr best was super comfortable, we hope to visit again.
Partner
4/10
Poor
08 May 2026
John
Property looking very tired in all areas. We did not find out until we checked that the pool and hot tubs were out of commission. They are an important amenity for skiers with tired legs. The folks from Premium could not have care less. Front desk said to contact Premier. No apology. or offer of compensation.
10/10
Exceptional
03 May 2026
Jing
Central location and spacious; a bit hot in May without air conditioning
4/10
Poor
26 Apr 2026
Gary
When we booked we didn’t realize renovations were ongoing. Pool and hot tub closed. Our room was Like a motel 6. Staff at front desk not available at times.
We were upgraded to a one bedroom suite . Comfortable but outdated. Overall I would not recommended.
Partner
8/10
Excellent
24 Apr 2026
Bidisha
Old property but very clean and functional. Spacious bathroom with toiletries. No mini fridge, no microwave in room, in addition to no common area for eating made it a little tricky to have left over food. Staff was very helpful and warmed up food for me. Could leave luggage for the day. Could ignore some of the lack of amenities as staff was extremely helpful
Business Self
6/10
Pleasant
24 Apr 2026
Grzegorz
Kitchen was straight form the 80ies movie set.
Family_with_children
10/10
Exceptional
23 Apr 2026
Michael
Thank you for making my stay enjoyable.
Self
6/10
Pleasant
15 Apr 2026
John
The location is good; situated in the Upper Village, an easy walk to the Blackcomb Lifts and a 5-minute walk to the Whistler lifts. The property has the basics in terms of amenities. The room I stayed in was similar to what you would find in a decent motel or low/mid-level hotel (mini fridge, coffee maker, TV, small table and chairs). It seemed to be a high step to get into the tub/shower, which might be an issue for some. This property would be good for people interested in basic, clean accommodation in a good location.
Self
10/10
Exceptional
04 Apr 2026
Raghubar
Overall clean and well stocked essentials- Friendly check in and out staff member
Family_with_children
4/10
Poor
08 Mar 2026
Beverly
We have already spoken to Vacassa and are awaiting a partial refund. We have stayed at the Glacier Lodge probably 10 times and have always been happy. The room we were in was not acceptable. Between rat traps, ripped sheets, one roll of toilet paper for a week, extra fireplace left in a corner, 4 hangers etc. This room needs a huge renovation and some tlc.
Partner
6/10
Pleasant
25 Feb 2026
Randy
Courteous and helpful staff. Rooms were outdated. Parking tight for trucks.
Friends_and_family Family
10/10
Exceptional
27 Jan 2026
Sarah
Spacious and really cute
Business
6/10
Pleasant
20 Jan 2026
paul
Room description is misleading, they have 2 room-Studio, one has kitchen other does not. A suite by definition includes a kitchen, which is what I was expecting.
That costs me lots of extra money as I had to buy food and waste the food I had bought to cook.
The room was dark with all the lights on which meant I wasn’t able to read my book.
Staff were friendly even though they are quick to point out it is not a hotel, each room is individually owned.
8/10
Excellent
01 Jan 2026
Bruce
aaa
Partner
10/10
Exceptional
20 Dec 2025
Susan
Room was clean, very spacious, and had everything I needed. I’m thankful.
Leisure Family
8/10
Excellent
01 Dec 2025
dinging
Great location. Spacious room with loft. Big fridge. Friendly staff. Loooove the wooden table by the window.

Just wish there were thicker blinds for the triangle windows that are too high to be reached. There are beautiful lights on the trees outside, unfortunately the light came through the triangle windows and made it too bright to sleep, for someone like me who doesn't like to wear eye masks...
Leisure Family
10/10
Exceptional
30 Nov 2025
Miguel
Easy check in, clean room, friendly staff.
Leisure
4/10
Poor
31 Oct 2025
Heather
The extremely dim lighting in room 341 did not prevent us from seeing the ceiling fan dangling askew over the table, the stained lampshades, the dirty carpeting, the dinged walls, the old furniture and the rusty shower pole. Why is there a queen bed in a large bedroom? Why? Doesn’t look like the owners have been here since 1995. The hallways were so dark we had to use a flashlight to enter the door code. Long in the tooth. Was nice once, but has not been maintained. Grim.
Partner
6/10
Pleasant
31 Oct 2025
Lili
It is has been a year that this property is under renovation … the rooms at ground floor were not clean, fly came out of a towel…
6/10
Pleasant
18 Oct 2025
Treston
Poorly insulated walls, very easy to hear stuff going on in the next room. Expensive for what it is.
Leisure Partner
6/10
Pleasant
13 Oct 2025
Bud
Nice, clean suite with full kitchen, loft bedroom and second separate bedroom.

Main disappointment with the place was that there were a couple maintenance issues; the biggest being a loose cabinet panel in the bathroom that fell off and injured my Grandma's foot. Hoping this gets fixed so noone else gets hurt.

Also a bit disappointed to find out the pool and hot tub courtyard area was all closed and under construction, as these amenities looked enticing from the pictures advertised.
Leisure Family
2/10
Poor
09 Oct 2025
Fahimeh
When I booked, it was said that it was a queen bed, but in reality it was a double bed. No matter how many times I called and asked to change my room or give us an extra bed, they refused. In the end, one of us slept on the couch. The refrigerator was so loud that it wouldn't let us sleep, and in the end, we didn't sleep well at all. I had booked for 3 nights and cancelled the last night due to the bad condition of the room. It was $187 per night, but I was told that we would refund $140, and I'm still waiting for this money to be returned to my account.
Leisure Friends
6/10
Pleasant
04 Oct 2025
Vladimir
Outdated
10/10
Exceptional
21 Sep 2025
Kathryn
Enjoyed my stay, easy check in and out. Pool was closed for renovations but knew ahead of time. Good location.
Leisure Self
6/10
Pleasant
18 Sep 2025
Ana Valeria
I had a mixed experience at Glacier Lodge Hotel. While the room was adequate, the stay was significantly impacted by constant construction noise. There was active work happening directly outside my window from early in the morning, and the sound was so loud it was impossible to ignore. What was most frustrating was that I was never notified about the construction prior to my arrival. A simple heads-up would have been appreciated, as it would have allowed me to make a more informed decision about my stay. Unfortunately, the noise made it difficult to get any rest.
Leisure Self
8/10
Excellent
14 Sep 2025
Carol
No air flow in suites, mattresses were awful.. not comfortable for five people for sleeping…would not stay again …
Leisure Family
6/10
Pleasant
11 Sep 2025
ASHOKKUMAR
Parking facility not available and Shawn is when we book every day have to pay swimming pool closed hot tub closed so not really good but ok
Leisure
10/10
Exceptional
01 Sep 2025
Ryan
Friendly staff, room was stocked with lots of towels

The king bed had comfy pillows and duvet cover

Only a 15 minute walk to the village

Had a coffee machine with coffee and lots of filters
10/10
Exceptional
23 Aug 2025
Rahul
I would say everything thing proper as well staff and room was adequate clean.. hotel is budget friendly in fact it provides luxury feel that is unforgettable
10/10
Exceptional
21 Aug 2025
Joshua
Very close to Whistler tourist areas and was easily walkable to shopping and great restaurants.

The pool was unavailable due to construction which we weren't made aware of until we checked in. Heating is available but only windows and standing fan provided. We had a slight issue with the room passcode but were able to resolve it after a few minutes with their call centre.
Leisure Partner
6/10
Pleasant
08 Aug 2025
John

Quick getaway

Older property cabinets are broken in bathroom patched holes in drywall all photos suggested we were getting a kitchen but there wasn’t even air conditioning. It was very inexpensive but not a great summer location
Partner
6/10
Pleasant
31 Jul 2025
ANGELICA
Dishwasher not working and Fan is very dirty.. counter top, plates and glassess smells.
Leisure Family
6/10
Pleasant
19 Jul 2021
Verified traveler
The suite was cute and a good layout, towels were very clean, linens were crisp and fresh. Furniture was nice too. But with no AC and only 4 small windows with no air flow and no screens it was very very hot and stuffy. They did bring us two more fans which made it bearable but not comfortable. Also, the dishwasher was broken so that was difficult. The whole place could use a refresh. I would t recommend for a summer stay but in winter it would probably be very cozy.
Leisure Family
6/10
Pleasant
10 Mar 2021
Norman

Easy access and conveniently close to everything.

Check in and out was a breeze with the pleasant and helpful front desk staff. The underground parking was convenient as was the free and secure ski storage at the rental shop just off the lobby. Easy to pick-up the skis for the short walk to the gondola. Everything was clean with lots of conveniently placed sanitizers. They also have self opening doors to and from the garage which makes it convenient when you're loaded down with gear. Felt very safe during our stay.
I took off a few points for the fact that we couldn't get the room's phone or DVD player to work, and the room door wouldn't lock when we wanted to go out for dinner. I managed to fix the door lock myself but not until 20 min. after going to the front desk and eventually being told that service calls aren't possible during covid if you're already in the room. They graciously offered to upgrade us to another room but I'd fixed the door by that point. Lesson learned: During covid, do a quick check that everything works before you move in.
Minor problems aside, we recommend them as we enjoyed our stay at Glacier Lodge and would gladly do so again.
Partner
8/10
Excellent
04 Mar 2021
Verified traveler
Pretty clean, we spent only 1 night. Cleaner than other places, if you are looking for a simple place where to sleep it’s more than ok
Leisure Partner
6/10
Pleasant
16 Feb 2021
Verified traveler
Great location and friendly staff. Easy check in and out.
Parking stalls are very small. Noise was the biggest issue. We could hear all conversations in the hall and from our neighbors. Often woken up at night because of this.
4/10
Poor
24 Aug 2020
Verified traveler
The room was outdated, the towels didn't smell clean and the parking instructions weren't clear.
Leisure Friends
8/10
Excellent
04 Aug 2020
Rosie
Overall the hotel staff was friendly and helpful, the room and general areas were kept clean. One downside during our trip was the pool, we went during August, when there was still active social distancing regulations and you had to reserve a time to use it. However when we went during our assigned time, there was a lot of people and big groups which was stressful, me and my boyfriend ended up leaving early because it was too packed. The hotel should have stricter regulations for the pool use during this pandemic.
Leisure Partner
8/10
Excellent
18 Jul 2020
Frennie

Family get away.

It was a perfect little place to stay.
Friends_and_family Family
10/10
Exceptional
22 Jun 2020
Verified traveler
The bed was big comfy soft..room was big with a fridge.not far from anything...vety nice stay..

I didnt like the 10:00 check out...but other than that evetything wad great...
Friends_and_family Family
6/10
Pleasant
14 Mar 2020
Lindsay
The best thing about this place is the location. At the blackcomb base, close to the blackcomb gondola. The main village is about a 10 minute walk. The room decor defintely left something to be desired. And there was definitely mold over the shower. Parking is 20 dollars per day in their secure garage, that would have been nice to note in the description.
Self
2/10
Poor
12 Feb 2020
Lukasz

Hotel does not match pictures be warned!

Pictures are misleading of the hotel. They are showing you a queen-sized bed, two queen beds. After you pay your confirmation says sofa bed. Enjoy your sofa bed at 350 per night. The one thing needed in a hotel a good bed and it fails. These are like air B N B style hotel guest services have no idea what you booked cant help you at all. Cant even upgrade your room if you want that's not an option at this place. Not even a comfy sofa bed hundreds of ppl have slept on it it is caving in the middle by 5 inches.
Partner
8/10
Excellent
24 Jan 2020
Graham
Excellent value.. Hideaway bed was not ideal. Overall good.
Partner
4/10
Poor
20 Jan 2020
Verified traveler
Great location in blackcomb village, Steps away from the gondola. Good restaurants and shopping nearby somewhat of a decent price overall.
Leisure Partner
8/10
Excellent
17 Jan 2020
Verified traveler
Great only issue was that one of the two hot tubs was not operating - extremely busy in other tub
10/10
Exceptional
02 Dec 2019
MK
Old but close to gondola.
Can park after skiing.
Tub is okay.
Leisure Family
8/10
Excellent
21 Oct 2019
Nicholas

Stay

The stay was great from check in to check out .

Very helpful staff and enjoyed our time
Friends_and_family Family
8/10
Excellent
30 Sep 2019
Kelly

Great value!

Great value hotel on the Blackcomb side. Friendly and helpful staff.
Self
6/10
Pleasant
26 Sep 2019
Mike
Very close to mountains. very basic room, no air conditioning. parking costs additional $20 per day which was unexpected. No breakfast or anything. Old coffeemaker in room and that's it.
Business Self
6/10
Pleasant
25 Sep 2019
Verified traveler
I like the property location and price I attend a conference at chateau whistler so it’s across the street for half price but I might just book chateau whistler next time as the cost is paid by my employer
Business Self
6/10
Pleasant
13 Sep 2019
Kathy
When a problem arose with the TV’s having no signal it was difficult to get a maintenance man to attend. The front desk has no ability to help except to phone in the problem.
Coffee filter left in machine. Dishes dirty out of the cupboard.
One luggage cart available at your own use, zero offer of assistance.
Coffee for all the days booked, that’s up to the owner, again a phone call not help. What happened to service?
Leisure
10/10
Exceptional
04 Sep 2019
Evan W.

Beautiful rural property with great views and privacy.

Everything was great. The home is larger than expected and is a great layout. The driveway was a fun experience, steep and twisty.
6/10
Pleasant
20 Aug 2019
Verified traveler
The room we had only had a pull out sofa no bed which was a surprise.
When trying to get assistance with accommodations front desk just referred us to other property owners not very helpful
Leisure Family
4/10
Poor
16 Aug 2019
Verified traveler
Good location, but place is dated, couldn't receive email, and the TV picture kept cutting out.. Overall not worth the price.
Leisure Family
10/10
Exceptional
09 Jun 2019
Verified traveler
Very simple and easy check in, only thing to note is that the daily rate for parking is $20
Leisure Friends
4/10
Poor
01 Apr 2019
Paul M.

Unsleepable sleeper sofa.

I didn’t read the fine print. Despite showing pictures of beds, my unit didn’t have one. Just a sleeper sofa from the 90s which is basically not useable. It was in the description so my bad for not seeing it, but their bad for showing invalid photos.

Staff didn’t care. Reservation system couldn’t do anything, even if I asked to pay more.

Bottom line, no sleep on first day (I slept on the sofa cushions on the floor) and got a new place on my own and ate the cost of the unit for the rest of the stay.

They need to
10/10
Exceptional
14 Jan 2019
Blake

Solid Place

The first room we were put in was fairly underwhelming as it was quite dated and had a pretty unbearable smell, however, upon following up with ResortQuest, they had someone come to the room and agree to change our room. The new room was amazing with updated furniture and a kitchen. Even though the first room was not up to level, their reaction and solution was great.

There is a good chance we will be back at some point.
Family
8/10
Excellent
15 Dec 2018
Verified traveler
Convenient clean well staffed knowledgeable staff,

20$ per night to park was a bit of a downer
Nearly 1/3 of the per night fee. I had an exceptionally low preseason rate
Business Family_with_children
8/10
Excellent
05 Nov 2018
Verified traveler
good service.
When I had a something ploblem,the help me very kindly.
10/10
Exceptional
22 Oct 2018
Melanie

Comfortable

I was at a conference at the Fairmont and this place was right next door for a fraction of the price. The rooms have a keypad which was great for me, as I couldn't lose my key. The staff were kind and helpful. The rooms were clean and comfortable. A nice spot in the upper village, close to the Blackcomb gondola.
6/10
Pleasant
18 Sep 2018
Jim
20 dollars a night for parking??? Come on!! Room furnishings were very lacking, not even a stand for luggage. Because of the metal roof and flashings, rain water dripped all night------ not good
2/10
Poor
07 Aug 2018
Jim

Waste of Money

The room is old. The sofa bed is brutal. I would have been better off sleeping on the back seat in my truck.
To charge $685 for to nights in this type of room is robbery. I wouldn’t recommend this place to my enemies.
The room needs some serious upgrades.
Partner
4/10
Poor
06 Aug 2018
Verified traveler
The property was dirty. Stained carpet in hall ways and suite. Suite dust and dirty. Sofa so dirty you could not sit without putting a towel down. Sofa cushions slanted you could not sit on it without slidding forward. Coffee table sticky and scratched something you would find at the side of the road for free. Broken tiles in elevator. Housekeeping staff making rude comments about guests.
8/10
Excellent
15 May 2018
Andrew
It's a good hotel for the price. It's in the Upper Village, so you do need to walk a bit to get to the main part of the village, which I don't mind. Staff is friendly and willing to help when needed.
10/10
Exceptional
27 Apr 2018
Yvon
Great choice and great location
Family
2/10
Poor
14 Apr 2018
Olga

Read carefully when you book a room

We arrived to a terrible room with a pull out couch which was the only bed in the room. It was uncomfortable poorly padded and impossible to sleep in it. The condition of the room was dated old kitchen and borderline for a highly rated hotel. We requested to be moved to another accommodation which took some time and several phone calls. Not a great start to a long anticipated expensive vacation. The management gave us option to go across the village from Blackcomb into Whistler which was also unacceptable as we normally chose Blackcomb ski in ski out accommodation. Eventually they found a room at the Aspens which was excellent and we moved there the same night after 2 hours of distress and worries about having our vacation ruined. We have stayed at the glacier lodge many times in the past and never had something so poor. To keep its good reputation the resort quest should repair and renovate old units. Pull out is really not appropriate for such an expensive accommodation as the glacier lodge. I would likely not go back, but would definitely consider the Aspen’s as a better hotel for the price. I would say read carefully if it says a pull out couch you might as well bring your own sleeping bags or consider the experience close to camping but at a hotel price. Management was excellent to deal with this and help us move to a better accommodation.
Partner
2/10
Poor
03 Mar 2018
Verified traveler

Good location, nothing else nice to say

Dirty and loud. Mostly grossed out by hair on the pillowcases and “clean” towels.. the shower mold wasn’t THAT bad.
2/10
Poor
29 Jan 2018
Gabriel

This is a 1 star hotel which needs a major reno

We stayed here 2 nights. I travel a lot for work and I am not fussy but there is no way this hotel should be rated 4.2 stars. My speculation is that people who own time shares here prop up the reviews. Seriously this hotel hasn’t been renovated in 20 years. Very old kitchen (the stove was older than my parents), old bathroom, old CRT TV, no service to the rooms unless you stay 4 nights or more, old furniture. Other than the location there is no reason to stay here and pay $500 plus a night. My honest two cents.
10/10
Exceptional
16 Jan 2018
Julie

Perfect location, ski within minutes!

Very impressed with our room. Beds were super comfortable and room was a nice size. The hotel is in perfect proximity to blackcombe mountain, we were on the ski lift and up the mountain within minutes! The area near the hotel is nice and a lot quiter than the whistler village (which was only a 10 minute walk to).
Partner
8/10
Excellent
07 Nov 2017
Denis

Large half-suite with great location

I was attending a week-long bridge tournament next door at the Chateau Whistler, and saved $60 per night (off the Chateau's special rate) by staying here instead. Skiers would love this place -- chair lift a half-block away, just past Milestones restaurant. Liquor store in same building, underground parking $15 per night. The Chateau provides continuous all-day free shuttle to Lower Village.

My ground-floor room was a bit quirky because it was really half of a larger suite. I had a full kitchen and large dining area, but heavy furniture blocked access to the wraparound deck and to half the linens cupboard. Murphy bed very comfy. Coffee and tea fixings provided, and I saved $ by having breakfast and lunch in my room. I did one main shop at the IGA downtown and also used the convenience store just across the street from the hotel.

Overall, I loved the room and the location. Not many interactions with staff, but found them more than satisfactory. I didn't use the weight room or the pool, but others did. I appreciated the recycling area in the parking garage. Maid service every fourth day, which is fine with me. I would happily stay here again at a similar price.
8/10
Excellent
12 Sep 2017
Tracy
Room décor could use some updating and the appliances need replacing but it had everything we needed.
4/10
Poor
13 Aug 2017
FinancialAdviso

Definitely don't stay here from May through Sept

There is no AC in the building and they wouldn't refund any of the stay I booked. It was over 90 degrees outside so I stayed somewhere else more then double paying for my trip. Expedia tried multiple times to get me a refund but RQ wouldn't budge which has never happened to me before in all my years booking with Expedia for business and pleasure trips. I'll never book at a ResortQuest run accommodation again.
4/10
Poor
07 Aug 2017
Verified traveler

Could have been much better

Like everything in Whistler, Glacier Lodge was not cheap. For that amount of money, you expect something. Instead, we got nice hallways but a bland boring room and told to take our garbage out of the room when we leave. When the people in the room next door woke me up at 2am because they were talking loudly and watching tv (and the walls are paper thin), the front desk lady told me they don't have earplugs and that the rooms were individually owned. The place is not a \"hotel\" apparently, but managed suites. Not that that explains why they could not take out the garbage or provide earplugs (or anything else you asked for/needed), but that seemed to be their stock response to everything. \"You do know the suites are individually owned, don't you?\" (e.g. the plug-in cord for the kettle was missing...\"you do know the rooms are individually owned, don't you?\")
Family
8/10
Excellent
20 Jul 2017
Stefan

Nice

Nice and affordable room, no balcony, room service only every 2-3 days, parking costs extra
6/10
Pleasant
29 Jun 2017
Chip

Great location, OK facility

The location is superb with easy access to the upper village. The facility is OK, but could probably use a renovation soon. Needing to remember 6-digit code to get into the room was a bit annoying. Why not use magnetic cards? The responsiveness of the staff was OK, but varied by the person. AC would be a welcome addition.
8/10
Excellent
19 Jun 2017
Myra

Keep it simple... then it's all good

It was fine... its was the basic room we needed
Great location.
Partner
6/10
Pleasant
10 Apr 2017
Verified traveler

The room only had a fold up sofa bed

Nowhere in my booking did it say it would only have a little fold-out sofa bed that all the furniture had to be moved to use.... no full size bed.... rip off
6/10
Pleasant
03 Apr 2017
Peter
Ask for a real bed - sofa beds in the studios are not comfortable.
8/10
Excellent
05 Mar 2017
Mike

WhistlerBlackcomb - 21st Annual visit

Skied nine consecutive days, each day there was 3 to 5 cm snow and on the last two days there was 250 cm .
Transport to the the resort is very good
The hotel was close to the lift which meant that I was skiing within 30 minutes of arriving - stored baggage, picked up ski lift pass and up the gondola.
The staff at the hotel were very helpful and personable.
8/10
Excellent
23 Jan 2017
paul

Amazing location

Great location and the hotel manager Alex helped us with our issue and made sure we felt welcome and happy at the hotel. The noise between the units was a little louder than some of the other locations we have stayed at but being right in Blackcomb village is amazing. The kitchen was better stocked than some other hotels we had stayed at. The hallway on the second floor was almost too warm though. Overall a great hotel and we would visit again in a heartbeat.
8/10
Excellent
28 Oct 2016
Lorne
We enjoyed our stay. The hotel service was friendly and excellent. The hotel room seemed a little bit dark (although the outside weather was very dreary while we were there), and the king-sized bed took up much of the room.
6/10
Pleasant
16 Oct 2016
Mary

Room 303 very dated - needs upgrading

Room 303 is a very dated property. Furniture is from the 80s. Kitchen poorly stocked - dishes and utensils very cheap ($1 store quality). TV was not programmed correctly - could not play a DVD, or access Netflix. WIFi was intermittent - no clear strong connection over 3 days.
This is clearly a revenue rental that needs serious care, and serious updating. BUT, the rent was cheap, and the suite was large.
Family
10/10
Exceptional
18 Aug 2016
Shally

lovely aptmt hotel.

We (family of 4 with teenagers) stayed in a 1 brm suite and were very comfortable. Lots of room to spread out and enjoy the place. Kitchenette was very well stocked with appliances, cutlery, crockery and serving dishes and the sitting area had a homely touch to it with a number of board games available. The pullout queen size bed was firm and very comfortable.(did not feel like a pullout bed).
6/10
Pleasant
08 Aug 2016
Verified traveler

Good room and location, but better in winter

I would recommend this space for a winter's stay, or anytime that it's not hot out. Up for the weekend on a warm day, the lobby and hallways were warm, not being air conditioned. But the room was unbearable! Must have been over 30 degrees. There were some portable fans available that we were able to set up, but then the whole upper village lost power. 1st night was like a sauna.

Other than that, the room was fine. Good location, just 5 minutes walk to main village, anything that you could need in the kitchen, and comfortable beds.
8/10
Excellent
08 Jul 2016
Verified traveler

No microwave Nor small fridge

Over all good. But needed a small fridge and microwave.
Clean and friendly
8/10
Excellent
02 Jun 2016
Verified traveler
This hotel provided what I was looking for at a great price. Will go back again. Friendly helpful staff. Cosy room basic cable TV. Made use of the hot tub. 😊😊😊😊😊😊😊😊😊😊😊😊😀😀😀😀😀😀😀😀😀😀😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😀😊😀😊😀😊😊😀
8/10
Excellent
18 Apr 2016
Mel

Nice hotel walking distance to the base of Backcom

We stayed in a nice studio room with a full kitchen. Murphy bed was more comfortable than expected. Plenty of room for a studio. Drain in tub was quite sluggish, but otherwise bathroom was nice. Pool area was great, though tile around the pool/hot tub was quite slippery.

Location & surroundings

Glacier Lodge
4573 Chateau Blvd, Whistler, Canada

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Glacier Lodge

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