Name: Horstman House
Address: Blackcomb Way 4653, Whistler, V0N 1B4, CA

10/10

Exceptional

24 Jul 2026

Karl

Location: The property is in a quiet location away from the main village but an easy walk. It is also only a short walk (10 min) to Lost Lake beach. Hotel: Clean, quiet and comfortable. There is a staff person in the lobby during the day. Rooms: One bedroom suite was well appointed and full kitchen with all you need for a short or longer stay. Parking: Free underground parking with a stall assigned to the suite. The only consideration you might have is that check in is 4pm and your codes will not work prior as the on-site staff don't seem to have access for early check in or parking.

10/10

Exceptional

22 Jul 2026

Gregory

Good location close to lost Lake & valley trail. 1 bedroom suite had a well equipped kitchen with everything needed. Lots of space in the unit.

10/10

Exceptional

17 Jul 2026

Yukari

We enjoyed our stay. The room was very spacious and had everything we needed.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Shadi

We had a very pleasant stay. The room was clean, comfortable, and well-equipped with everything we needed. The fireplace and private balcony made the stay especially cozy and relaxing, and the hot tub was excellent.

The only minor downside was that the swimming pool was smaller than we expected, and the water could have been a bit warmer considering the outdoor temperature.

The staff were friendly, welcoming, and helpful throughout our stay. Overall, it was a great experience, and we would be happy to stay here again.

Family_with_children

10/10

Exceptional

09 Jul 2026

Chandler

Loved the pool and hot tub area, super secluded and quiet. Room was spacious and had everything we needed for a comfortable stay. would absolutely stay here again.

Friends

10/10

Exceptional

07 Jul 2026

Berna

Everything was great, clean room, 2 min from the local bus stop. Great outdoor hot tub and pool. Only one thing they leave the pilot light on in the fireplace. Shockingly that warmed the room. We had to use fans to circulate some cool air. additionally, patio door blinds did not function easily.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Kathleen

If you are looking for something beautiful & quiet, this is the place!

Partner

8/10

Excellent

04 Jul 2026

George

Room was clean, nice hot tub. Free parking was nice.

Partner

10/10

Exceptional

30 Jun 2026

Myra-Jade

Horstman house was perfect for a group... Lots of space and the pool and fitness room were a great way to end the day.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Denise

The good: Check in process was easy. Grounds were nice. We enjoyed the pool and the outdoor grill. Location was great with easy access to trails and the village. Our unit was typical of a mountain lodge. The bed sheets were crisply ironed which was nice except they rustled loudly every time one of us moved.

The bad: The unit did not have air conditioning and it was too warm for sleeping comfortably even with the provided floor fans. The unit stayed around 26-28°C or 78-82°F. Around 3 AM, the living room area was cool enough for comfortable sleep if you wanted to sleep on the pullout sofa which was not comfortable. The bedrooms were never less than 26°C or 78°F.

Later in the evening on our arrival day, I went to unpack groceries we’d purchased and discovered that the kitchen was dirty. The countertops had crumbs, the stovetop had food crumbs, as well as food underneath the burners in the burner pans. The coffee pot still had old grounds in it and the inside of it was disgusting and full of grounds. The carafe had old, burnt coffee in the bottom.

At that point, it was after 10 PM, so I cleaned the kitchen and the bathrooms because I didn’t trust the cleaning person’s cleaning capabilities.

For the price of the room, I definitely expected a better experience.

Family_with_children

8/10

Excellent

24 Jun 2026

Antonio

The property and our unit was very good. The check in and having to use the codes for everything can be a bit annoying.

Family_with_children

6/10

Pleasant

23 Jun 2026

Amnon

To save a reception man, the hotel is run like a bank vault, and the guest is required to crack the \"riddle\".
It is worth noting in the instructions email (which is very long...) that the code for entering the Common Area Code is located on the wall on the left side of the main entrance door (and that the code on the right is for the intercom), and that to order the elevator, the full code must also be entered.
This requires constantly remembering a 10-digit code. Come to the 21st century - a key card that contains the code and all you need to do is bring it closer to the reader...
There is no air conditioning in the room - in the heat of nearly 30 degrees.
I have been to hundreds of hotels around the world, and I have never been required to take out the trash myself (and don't forget that this is a respectable hotel that charges quite a bit for the stay, not some bungalow in a remote location).

Partner

10/10

Exceptional

20 Jun 2026

Judy

We enjoyed our time at this place. Place is very quiet and cozy. Check in/Check out was easy,

10/10

Exceptional

14 Jun 2026

Braelei

Greta stay, the only complaint we had was online is says there are 2 EV chargers - there are not. They took them out. However you can charge up just a few minutes down the road.

Family_with_children

10/10

Exceptional

10 Jun 2026

Armindalis

The place is amazing have everything, cozy, familiar and near to the village. The host provide all the information before the stay, very organized.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Leonard

Views were awesome as was the location. Staff very nice.

Family

8/10

Excellent

01 Jun 2026

Gordon

It's a very clean place and quiet place. It is reasonable in cost. Close to everything in whistler.

Partner

10/10

Exceptional

31 May 2026

Anita

I enjoyed the location of Horstman House being away from the hustle and bustle of the main village. I really enjoyed the check in process with a) assigned parking b) codes provided via email ahead of time and c) the luggage carts were smooth. Getting the luggage cart to the elevator was a little clunky in what seems like a small foyer right off the parking garage.

My husband and I checked out the pool and hot tub once we unpacked and that was fantastic! It's outdoors and was very clean. We met some owners while we were out there and they were very friendly as well.

The rooms themselves are quiet. I know there were people staying on the same floor next to us (their designated parking stalls had vehicles in them) but we didn't hear any noise from other units.

The kitchen was well equipped, which is the appeal of staying somewhere like this, so we were able to have our usual morning coffee & breakfast routine like when we're at home. We also brought some meal prep with us for dinner one night.

We would absolutely stay here again.

Partner

8/10

Excellent

25 May 2026

Karen

Pros:
* apartment as described
* bus stop basically at doorstep to the villages
* close to plenty of walking trails
Cons:
* older building. Make sure you stay in highest floor unit. Anything lower and you hear “trampling” from those above. Kind of goes against the peaceful location …
Tip:
* Try Portobello cafe / restaurant for yummy baked goods. 15 min walk away, at Blackcomb village

Partner

10/10

Exceptional

24 May 2026

Steven

Great place, would stay again.

Partner

8/10

Excellent

23 May 2026

Brenda

Our 2 night stay was good. The room was standard, the bed comfortable and the pool lovely, heated and in the afternoon sun. I like that they provided ample towels in the unit. The room faced the front and was very hot with the warm weather even with fans. I’d recommend facing towards the back in the summer months for cooler rooms. There is no front desk Sun-Thurs so no opportunity to check in early, even to park. Check out is 10 which is earlier than the usual 11 but they allowed us to keep our car in the parking lot for a couple of hours so we could go for a walk. Note there is a free bus (#5) that goes from the village and drops you off at the front of HH which was super convenient. It runs every 30 min. I’d recommend the accommodation.

Partner

8/10

Excellent

15 May 2026

Jennifer

There were no staff onsite we used a code to get in. Room was clean nicely maintained. Nice warm pool and hot tub in a beautiful setting. Used the state of the art bbq. Had a lovely time

Family_with_children

10/10

Exceptional

15 May 2026

bryan

Nice property

8/10

Excellent

05 May 2026

Darryl

Very quiet and relaxing. Perfect for weekend getaway. Towel

10/10

Exceptional

21 Apr 2026

Ken

Great staff,accommodations, and overall great experience.

Only negative was how close/tight the assigned parking spot #43 was. Not a lot of room to work with for parking.

Family_with_children

6/10

Pleasant

05 Apr 2026

Rubie

Everything was fine, only that you need to throw all your garbage before checking out, load all dishes you had used, there is no restaurant inside the hotel so if your first day you need to buy or eat first before you go there. The room was spacious, there are also complete for kitchen wares to utensils and stuff. No available housekeeping you need to request right before you check in. Front desk is not 24hrs. The place was cozy.

Family_with_children

10/10

Exceptional

18 Mar 2026

Justin

This is a great place to stay in the benchlands. So close to the shuttle!

8/10

Excellent

26 Feb 2026

Meghan

It was fine for the price. I found it odd that I had to put in my security code 3x getting from the parking lot to the elevator but it was nice enough. Great hot tub.

10/10

Exceptional

10 Jan 2026

xueying

Very good

10/10

Exceptional

10 Jan 2026

arash

Clean, smooth check in, value for money, I’ll come again

8/10

Excellent

10 Oct 2025

Damien

Spacious 1 bedroom apartment with large bathroom, close to walking trails around Lost Lake. Bus Stop virtually outside the complex to get free shuttle into Whistler Village. The whole complex and facilities are looking a bit tired, but for the price - you can’t complain, it was good value. Only realised we had with the unit, was that there was a strong cooking odour when we first arrived - this cleared during the stay.

Leisure Partner

6/10

Pleasant

05 Oct 2025

Matthew Scott

Have always enjoyed staying at Horstman House. This is our 6th time returning. Great outdoor pool & hot tub area. Quiet location. Unfortunately this time the room was not very clean. Quite a bit of old food in the carpet and dust/debris built up in the corners of kitchen and bathroom. Dust build up under the bed and all over the headboard. The elevator stopped accepting the code halfway through our stay. Hopefully the cleanliness we all want and expect returns next time.

Leisure Family_with_children

10/10

Exceptional

04 Oct 2025

Pamela

Beautiful, comfortable, everything you could need. Great location! We would stay here again for sure.

Leisure Family_with_children

10/10

Exceptional

06 Sep 2025

KJELL

Friendly, helpful size of room

Leisure Partner

10/10

Exceptional

01 Sep 2025

Tanya

Quiet, great location to take free shuttle into village or walk!

Leisure Family

10/10

Exceptional

29 Aug 2025

Verified traveler

Great size suite, quiet room backing onto forest, fun to have the pool table, swimmibg pool a touch small, but overall great spot for a vacay.

Friends_and_family Family

8/10

Excellent

28 Aug 2025

Michael Angelo

Clean room and has it’s own laundry

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Devin

Felt very safe at the property. Nice and quiet!

Leisure Family

10/10

Exceptional

07 Aug 2025

JUNFANG

Very clean and comfy. Nice reception and prompt response. The only challenge is the parking if you drive a big car.

Leisure Family

8/10

Excellent

04 Aug 2025

Christine

Property could use a little update (E.g. Carpets could be a little newer, air conditioning or a little more powerful fans). We did have a slow draining in bathroom sink but it was taken care of early next day. Other than that, the place was comfortable to stay in.

Leisure Family

8/10

Excellent

04 Aug 2025

Joanne

Good location

The property is a bit dated, and rooms could use a good cleaning (carpet and floor steaming). We found it a bit dusty and musty-smelling. No air conditioning (which would normally be fine), made it very stuffy during the day, but cooler at night with open windows. Fans were provided which was appreciated. Please be aware if you need parking, the stalls are extremely tight and not suited for SUVs and trucks. If cars are parked on the white line, it is impossible to park in the neighboring stall. Overall this was a good place to stay for a weekend, good for families.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Sabrina

Beautiful forest view

Amazing location and cozy rooms! Beautiful forest view.

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Baljit

Excellent location if you’re wanting a little quieter than the village. Easy access to building and units once you figure it out m.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Betty

The suite was very comfortable, the kitchen was well equipped, and pool was great. Nice vibe. Using codes to access everywhere was a bit confusing, although well described in email.

10/10

Exceptional

18 Jul 2025

Anthony

Loved the spaciousness of the accommodation and the lovely big deck with table and chairs overlooking the forest. Loved the free parking. All was wonderful. This property does not have A/C and would be nice if it did but it does cool down nicely at night likely because of the location. Only minor annoyance was the small hair dryer that doesn’t blow much air and gets very hot. Oh, and the vending machine on the 3rd floor gave me a kitkat bar when I put in the number for an aero bar. At a cost of $3.50 for the chocolate bar I really would have liked my choice. 😄

Leisure Family

10/10

Exceptional

14 Jul 2025

Rick

Spacious appartment with everything needed to get settled for a few days.

Leisure Family

8/10

Excellent

01 Jul 2025

Donald

Nice apartment in a nice area

Leisure Family

10/10

Exceptional

23 Jun 2025

Karen

Always a good time at the Horsteman

Leisure Partner

4/10

Poor

12 Jun 2025

connie

What I liked about this property is the location which is close to the downtown and the size of the suit.
What I don't like to this property is that it is not clean. Dust all over the furniture, the table and chairs in balcony and lots of dried leaves on the balcony floor.
Dust catcher(?) in the dryer got broken and i got poked when I tried to removed the dust after done.
Generally I don't think this suit has been taken care of well before getting customers.

Leisure Family

10/10

Exceptional

04 Jun 2025

Joseph

Nice place to stay in Whistler.

The place is clean, quiet, and comfortable. The price was very reasonable at the time of year.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Chikako

The room was facing forest which was quiet but a bit too shady. We got one bedroom that was very spacious.

Leisure Partner

10/10

Exceptional

31 May 2025

Hsiuhung

Kids love it, especially the pool, the outdoor pool and the jacuzzi. The only thing that does not work well is the exhaust fan in our bathroom: it can not be turned off (probably broken).

Friends_and_family Family

8/10

Excellent

27 May 2025

SH

It’s a good place stay

Leisure Family_with_children

10/10

Exceptional

20 May 2025

Sonia

Family time

We stayed at the Horstman for 4 nights. We love the area as it’s only a 15 minute walk to the upper village, it’s quiet and has fantastic amenities. The room was clean and spacious. Front desk is always pleasant to deal with and can answer all questions. Bike storage area is also easy to get in and out of.

Friends_and_family Family

10/10

Exceptional

18 May 2025

Mehran

Very quiet place. It was clean and we really enjoyed the hot tub.

Leisure Partner

8/10

Excellent

15 May 2025

Afshin

I liked the location and unit was nice but a few issues with it. There were no essentials in the kitchen such as condiments for cooking. The kitchen space was very tight and small for a 2 bedroom. The parking space was very tight and hard to park in and out of it. The garbage/recycle location were not marked well and hard to find. No front desk customer service available during our stay.

Leisure Friends

10/10

Exceptional

08 May 2025

Wade

Great spot!

10/10

Exceptional

26 Apr 2025

Ralph

Excellent

Leisure Partner

10/10

Exceptional

23 Apr 2025

Wenbo

Kids really enjoyed the swimming pool. Free shuttle bus is great

Business_and_leisure Family

10/10

Exceptional

19 Apr 2025

Bryan

Great place to stay slopeside. Free shuttle makes it easy to get to and from the village. Pool and hot tub are perfect for after the slopes

Leisure Family_with_children

8/10

Excellent

08 Apr 2025

Angela

I was not made aware that reception closed at 5, I arrived at 5:02 because i went to the parking area first. I then had to travel to another property to register. I am glad i didn’t have to walk! The property itself is well situated with a bus stop close by. It is a quiet property with lovely trees surrounding it.

Leisure Self

8/10

Excellent

03 Apr 2025

Heather

The people inhabiting the unit above us were very noisy and made it seem like there was poor sound proofing between the floors.

Partner

10/10

Exceptional

30 Mar 2025

Jenny

We enjoyed the stay in Hortsman House. Quiet and easy accessible by free shuttle, parking included in price. Will stay here again in future.

Leisure Family

6/10

Pleasant

20 Mar 2025

Anna

Parking stall was super narrow. I was lucky, spot next to me was not occupied, otherwise I would not get into my vehicle.
No house keeping provided at all, at the end you need to remove garbage yourself:/

Leisure Family_with_children

8/10

Excellent

19 Mar 2025

Melissa

Overall, an excellent place to stay with a family. Parking was very cozy but we managed.
Nice short shuttle or reasonable walk to the village.

Leisure Family

10/10

Exceptional

17 Mar 2025

Nicole

We enjoyed our stay. Nice and quiet.

8/10

Excellent

15 Mar 2025

Gary

Easy access via bus to the lifts or village. Quiet location, the rooms had everything required.

Leisure Family

8/10

Excellent

12 Mar 2025

robin

Did not like the ridiculously small parking spaces! Did not like the difficulty in going thru three sets of doors to use ski lockers. Do like the property itself that backs up to the woods and the easy to use free bus back and forth to the village.

Leisure Partner

10/10

Exceptional

07 Feb 2025

dong

电梯有问题，稍微有些不方便，其他的都很好

Leisure Family

10/10

Exceptional

04 Feb 2025

Georgia

great stay, very comfortable

4/10

Poor

26 Jan 2025

Victor

I was disappointed with our stay here considering the elevators were broken and we had to carry all of our items up and down the stairs during our stay. It was difficult navigating through the hotel using only stairwells. There was no mention of this prior to our stay. Also I chose to stay here mostly due to the reviews of cleanliness. However, our bath tub had hair in it along with the kitchen plates which really grossed us out.

Leisure

10/10

Exceptional

01 Jan 2025

Juan

Clean and nice bedrooms,

Leisure Family

10/10

Exceptional

29 Dec 2024

Anthea

Wonderful experience! We will be back

Leisure Partner

2/10

Poor

27 Dec 2024

Cristine

I was really disappointed as the elevator was out of order during our stay and it was not mentioned on the website when I booked the property, only got the noticed after I booked and paid the reservation. The staff said elevator was not working since November. It was a struggle for me and my husband to bring all of our stuff from the parking to our room, 4th floor with my 2 toddlers. Also the room is fine except it needed a bit of deep cleaning, such as dusting furniture, changing kitchen stuff like pans etc. overall stay is fine but not as great if I compare with my experience with other properties.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2024

johen

Had a blast. Room was huge and well stocked very clean and made my stay in Whistler quite special. Thank you! Cant wait to be back!

Leisure Family

4/10

Poor

24 Dec 2024

YAN

Parking lot is extremely small. Elevator was out of service. Guest parking lots are very limited , inconvenient to find. Very unhappy about the stay. Not coming back.

10/10

Exceptional

20 Dec 2024

Samira

I was looking for a quiet with a nice view of the mountain or the nature. This hotel was what I was looking for. Very calm and peaceful hotel with a cozy lobby area. The room was a one bedroom suite very spacious & clean. The kitchen had all the appliances and whatever you need to feel like a home. I brought my snacks, drinks and food for two days stay and put it in the fridge. The bed which I believe it was a king bed, was comfortable. This hotel also offer a free gated parking which is hard to find in Whistler. It is close to the lake but I didn’t have time to see it. You can get a free shuttle to the shopping centre if you don’t have a car. If you’re looking for a peaceful with kind staff and free parking, I highly recommend this hotel.

Leisure Self

8/10

Excellent

17 Dec 2024

Chunrong

The elevator has been out of service for a long time before we arrived. This should have been clearly communicated before arrival so people can plan accordingly. Too bad we learned the hard way. Other than that, it has been great.

Leisure Family

2/10

Poor

16 Dec 2024

Michael

I got charged twice for my stay and despite me reaching out to the front desk it could not be resolved after 2 weeks. I do not care what reasons you have why this happened. Give me my money back!

2/10

Poor

15 Dec 2024

Julie

I used to love staying here but we had a suite - not very clean on the fourth floor and elevator was broken. It was brutal. On top of that every door required a very long door code to enter so you’re carrying a ton of gear and have to juggle while entering a 10 digit code! Could you make it any harder for your guests?
No longer a fan.

10/10

Exceptional

09 Dec 2024

Nikolai

the stay was amazing it wasn't expensive and the quality was really good I had a fun time with all my friends honestly one of the best hotels ive stayed at it felt like an apartment

Leisure Friends

8/10

Excellent

08 Dec 2024

Iva

Overall property is good for winter sports lovers. Large units with all necessary amenities. Elevator was not working and made the experience a bit challenging upon arrival and departure. Parking slots are very narrow, but nice to have indoor garage.
Good stay overall but the elevator needs to be fixed.

Leisure Family

10/10

Exceptional

01 Dec 2024

Jackie

Wonderful place, suites are spacious and comfortable. Unfortunately the elevator wasn't working and we were not informed beforehand. We had a lot to carry up 4 flights of stairs, would have not brought that much had we known.....

Partner

10/10

Exceptional

28 Nov 2024

nick

Free bus to the village. Staff was very helpful.

Leisure Family

10/10

Exceptional

11 Nov 2024

Anna

Parking spots were tight and hard to get into. Furniture and the suite was showing wear, but overall very clean and nice place. We also didnt appreciate all the different codes and passwords to get into the areas.

Leisure Family

10/10

Exceptional

30 Sep 2024

David

Definitely staying here again. Usually stay at the hotels in the village but we really enjoyed the bigger room, pool and hot tub, quiet neighbourhood and still only a few minutes walk to shops and restaurants. Good value too.

10/10

Exceptional

24 Sep 2024

JURGEN

Lovely property, had a great stay

Leisure Partner

10/10

Exceptional

20 Sep 2024

Darren

Great location and property. Desk staff difficult to get a hold of. No parking fee!
Had a great time

Leisure Family

10/10

Exceptional

20 Sep 2024

Jeff

All around, great value

8/10

Excellent

17 Sep 2024

Dawn

Great property in Whistler. Would stay again.

Leisure Partner

10/10

Exceptional

17 Sep 2024

Babak

Overall good

Leisure Family

10/10

Exceptional

16 Sep 2024

Rebecca

Great stay. Lovely location across from Lost Lake. Front desk was very accommodating with our requests. Kids enjoyed the games room and pool. Will definitely come back!

Leisure Family_with_children

10/10

Exceptional

02 Sep 2024

Meghan

Small gem of a place. Overall everything was great, easy online check in, liked the location just a little out of the main area. There were a few small things that couldn't be controlled, the hot tub broke, there was a very loud group that was up until 2-3AM the two nights we were there and these things definitely colored our experience.

Leisure Family

10/10

Exceptional

31 Aug 2024

Itzel

Close to village

Leisure Family

10/10

Exceptional

25 Aug 2024

Tyse

Excellent!!!

10/10

Exceptional

23 Aug 2024

kimberley

We have been coming to whistler for a few years now and we always comeback to the horstman

Leisure

10/10

Exceptional

15 Aug 2024

Verified traveler

Perfect!

Easy access even when we arrived at 4am due to many plane cancellations and delays(Thanks AirCanada)
After 22 hours of travelling a 5 hour route it was pure heaven to sink into comfy beds with perfect pillows. No complaints at all. We would definitely stay again!

Friends_and_family Family

10/10

Exceptional

12 Aug 2024

Sonia

Overall great stay, host/mngt was very nice and accommodating. There was no AC so it was hot even with the fans on but besides that I would rate the experience a 5/5.

Leisure Family

8/10

Excellent

05 Aug 2024

EUN KYUNG

Everthing seems ok

10/10

Exceptional

03 Aug 2024

Kayseen

Our family had a great stay at Hortsmen! The highlight of our trip was undoubtedly the fantastic pool area, which provided endless fun for both the kids and adults. The games room was an added bonus, offering a great selection of activities that kept everyone entertained. There was no staff onsite so we just had to follow the check-in instructions. The rooms were spacious and well-maintained, and the overall atmosphere was warm and welcoming. We can't wait to return for another memorable family vacation!

Leisure