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Pan Pacific Whistler Village Centre

Whistler-BC · Canada

4299 Blackcomb WayView location

9.4/10Excellent1,003 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pan Pacific Whistler Village Centre

The Pan Pacific Village Centre Hotel offers stylish, modern suites with slope-side valet ski storage, promising an exceptional stay. Guests can relax in spacious studio, one-, or two-bedroom suites, each featuring a kitchen, fireplace, and balcony.

The hotel boasts Whistler Day Spa, offering massages and facials, and The Raven Room, known for its innovative cocktails, delicious dining, and mountain-view patio. This exclusive boutique hotel provides spacious suites with stunning village and mountain views.

Amenities include complimentary high-speed Wi-Fi, local and toll-free calls, a resort shuttle, newspapers via PressReader, and storage lockers at the neighboring Pan Pacific Mountainside. A 24-hour reception, lift access, a pub, restaurant, and conference facilities are also available.

Room and laundry services are provided, and nearby parking is available for a fee. One-bedroom suites include a separate bedroom, living room with a gas fireplace, balcony, queen-size sofa bed, full kitchen, dining area, and bathroom with a soaker tub and separate shower.

Read more about this hotelShow less

Two-bedroom suites offer two separate bedrooms and two bathrooms. All suites provide a hairdryer, direct-dial telephone, satellite/cable TV, radio, internet access, individually controlled heating, and an ironing set.

Located in Whistler (Whistler Village), Pan Pacific Whistler Village Centre is within a 5-minute walk of Whistler Blackcomb Ski Resort and Whistler Core Climbing and Fitness Centre. This spa hotel is 0.2 mi (0.3 km) from Blackcomb Excalibur Gondola and 0.2 mi (0.4 km) from Audain Art Museum.

Make yourself at home in one of the 83 air-conditioned rooms featuring fireplaces and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Kitchens are outfitted with refrigerators, ovens, and stovetops.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Parking height restrictions apply Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 2 weeks Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number ST660022363
  • Minimal age
    21
  • Optional fees
    • Self parking fee: CAD 35 per night (in/out privileges)
    • Valet parking fee: CAD 40 per night (in/out privileges)
    • Pet fee: CAD 25 per pet, per night (maximum CAD 100 per stay)
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Ukrainian

    English

    French

    Spanish

Nearby attractions

Village Common 0.1 km / 0.1 mi
Village Square 0.2 km / 0.1 mi
Town Plaza 0.2 km / 0.1 mi
Parking Lot 1 0.2 km / 0.1 mi
Whistler Visitor Centre 0.2 km / 0.1 mi
Gateway Loop 0.2 km / 0.1 mi
Harmony Lake Trail 0.2 km / 0.1 mi
Whistler Village Stroll 0.2 km / 0.2 mi
Whistler Blackcomb Ski Resort 0.3 km / 0.2 mi
BMX Park 0.3 km / 0.2 mi
Mountain Square 0.3 km / 0.2 mi
Whistler Core Climbing and Fitness Centre 0.3 km / 0.2 mi
Whistler Conference Center 0.3 km / 0.2 mi
Audain Art Museum 0.3 km / 0.2 mi
Whistler Contemporary Gallery 0.3 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Suites: 81
  • Studios: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • 24-hour reception
Show 25 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Air conditioning in public areas
  • Bicycle storage
  • Concierge
  • Luggage room
  • Bar
  • Restaurant: 1
  • Highchairs
  • Conference room: 1
  • Outdoor saltwater pool: 1
  • Sauna
  • Hot tub
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Cycling / mountain biking
  • GolfExtra charge
  • SnowboardingExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE ONE BEDROOMDOUBLE • ONE BEDROOM • 1 Bedroom • 52 m²DBL.B1
    DOUBLE ONE BEDROOMPhoto unavailable2 photos

    Pan Pacific Whistler Village Centre

    DOUBLE ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1

    Room amenities

    • Carpeted floors
    • Individually adjustable heating
    • Living room: 1
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchen
    • Fridge
    • Cooker
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 38 m²STU.ST-1
    STUDIO STANDARDPhoto unavailable1 photo

    Pan Pacific Whistler Village Centre

    STUDIO STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Room amenities

    • Balcony
    • Living room: 1
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Cooker
    • Fridge
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchen
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Pan Pacific Whistler Village Centre

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Pan Pacific Whistler Village Centre

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Pan Pacific Whistler Village Centre

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Pan Pacific Whistler Village Centre

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Pan Pacific Whistler Village Centre

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDROOMSDOUBLE • TWO BEDROOMS • 1 Bedroom • 99 m²DBL.B2-1
    DOUBLE TWO BEDROOMSPhoto unavailable1 photo

    Pan Pacific Whistler Village Centre

    DOUBLE TWO BEDROOMS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    99 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2-1

    Room amenities

    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Direct dial telephone
    • TV
    • Radio
    • Kitchen
    • Fridge
    • Cooker
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Living room: 1
    • Balcony
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDROOMSDOUBLE • TWO BEDROOMS • 1 Bedroom • 99 m²DBL.B2
    DOUBLE TWO BEDROOMSPhoto unavailable1 photo

    Pan Pacific Whistler Village Centre

    DOUBLE TWO BEDROOMS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    99 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2

    Room amenities

    • Kitchen
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Wi-fi
    • Balcony
    • Living room: 1
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Cooker
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Pan Pacific Whistler Village Centre

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDROOMDOUBLE • ONE BEDROOM • 1 Bedroom • 52 m²DBL.B1-1
    DOUBLE ONE BEDROOMPhoto unavailable1 photo

    Pan Pacific Whistler Village Centre

    DOUBLE ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-1

    Room amenities

    • Individually adjustable heating
    • Living room: 1
    • Balcony
    • Wi-fi
    • Carpeted floors
    • Ironing set
    • Cooker
    • Fridge
    • Kitchen
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Pan Pacific Whistler Village Centre

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pan Pacific Whistler Village Centre

9.4
Excellent
1,003 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Heather
The staff were amazing, breakfast was great. Perfect place to stay in Whistler, close enough to be in the town but outside of the party goers area
10/10
Exceptional
24 Jul 2026
Victor
Excellent and clean
10/10
Exceptional
24 Jul 2026
Hong Tracy
Very good
10/10
Exceptional
23 Jul 2026
dan
good job
8/10
Excellent
21 Jul 2026
Michele
Breakfast included was a nice surprise. We had booked a room with a balcony so we could have coffee outside in the morning unfortunately the guy below was smoking. I told the front desk the first day and the second day he was still out there smoking. Not really the hotels fault but hopefully he was talked to
Family
10/10
Exceptional
21 Jul 2026
Kenduce
Great views no matter where your room is. Perfect amenities and the included breakfast was an unexpected surprise!
Family_with_children
10/10
Exceptional
20 Jul 2026
Ernest
The room was lacking receptacles for recyclable materials; eg. paper, plastic
Partner
10/10
Exceptional
19 Jul 2026
Jason
My happy place! Good location, and yet quiet. Will return for sure as we have done dozens of times!
10/10
Exceptional
15 Jul 2026
Darlene
Close to everything , the clean staff were amazing ,
Partner
8/10
Excellent
05 Jul 2026
Kris
Bell staff excellent . Front desk staff and housekeeping staff not quite so polite / accommodating. Overall nice property and well situated.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
James MacKenzie
😀
Partner
8/10
Excellent
29 Jun 2026
Sriram
Had a wonderful stay for 3 days. The property was clean and staff were friendly. Breakfast was a repeated menu everyday so kind of lost interest after 2nd day.
Family_with_children
10/10
Exceptional
29 Jun 2026
Deborah
Great location. Two bedroom suite provided ample room with a great view. Hot tub & pool were very relaxing. Comfy beds and pillows. Good breakfast buffet. Staff were excellent.
Friends_and_family Friends
10/10
Exceptional
27 Jun 2026
Roshan
Lovely place and well located.Can walk to gondola. Nice well maintained spacious studio. Helpful staff. Free parking for electric vehicles.
Partner
10/10
Exceptional
27 Jun 2026
Gurpreet
An amazing stay !! Thank you !! The rooms were immaculate thanks to the wonderful cleaning ladies
Family_with_children
10/10
Exceptional
20 Jun 2026
Jason
Everything was awesome.
Family_with_children
10/10
Exceptional
17 Jun 2026
Ramanpreet
Great spot! Would consider again. Clean and great location.
Friends_and_family Friends
8/10
Excellent
17 Jun 2026
romald
Always a great stay at this hotel. The staff is not the fastest, but very helpful and accommodating. The menu for the free breakfast is awful, although the coffee was great! The pool was nice, but it could have been a bit warmer, though.
Family_with_children
10/10
Exceptional
15 Jun 2026
Trisha
Loved our stay here. Great facility in town and you get a hearty free breakfast buffet each morning.
Family_with_children
10/10
Exceptional
12 Jun 2026
Stephan
great place
Partner
10/10
Exceptional
11 Jun 2026
Sylvain
Tout était parfait, le seul bémol est que je gym était dans l'autre site de l'hôtel.
Family
10/10
Exceptional
09 Jun 2026
A
.
10/10
Exceptional
09 Jun 2026
Li
Location is the best and very fantastic place with fantastic views with fee good quality breakfast, front desk service great service too
Family_with_children
10/10
Exceptional
08 Jun 2026
Linda
The two bedroom was large and very clean. Central location was great.
Family
8/10
Excellent
07 Jun 2026
Sandra
The hotel is nicely situated in the town centre. The staff are friendly and welcoming. I was however surprised that even though I booked for Three adults the room only had two of everything. Had to call for the rope and a the towel set. That's when we learned the phone was broken. Also some of the furniture was badly damaged. Also only one of the two elevators was working and then Saturday night both were down. I have MS and this was very difficult for me.
Family
10/10
Exceptional
06 Jun 2026
Mary Jane
Enjoyed my stay at Pan Pacific Whistler. The rooms were beautiful with views of the mountains. I would definitely return.
Partner
6/10
Pleasant
02 Jun 2026
Elizabeth
I found the room dark. The bathroom lighting was horrible - not a great space to apply makeup - and the ‘balcony’ was very closed in.
I did not get a mountain view however I didn’t expect to be looking at a parking lot and local fire station.
The breakfast area was congested and busy. People were circling for tables to eat
I understand the Raven room is closing m; hopefully making more room for breakfast if they keep that amenity.
Partner
6/10
Pleasant
01 Jun 2026
Sara
I wish there were slippers in the room. Also the checkin was very slow. Otherwise the staff were helpful and professional. The hotel should have mattress toppers.
Friends_and_family Friends
10/10
Exceptional
27 May 2026
Tomomi
Excellent staff and always a wonderful stay
Family_with_children
8/10
Excellent
25 May 2026
Santosh
Having one operating elevator was challenging and inconvenient. However, overall stay was good.
Family_with_children
10/10
Exceptional
21 May 2026
Adam
Everything was great. Room nice and clean - with full kitchen and balcony.
- Hot tub was out of service
- 1 of 2 elevators out of service
Other than that, everyone was helpful including bell hop and vallet, cleaners were efficient and friendlt, and the morning buffet was actually pretty good with eggs, bacon, waffles, juice, even lattes and coffee.
Family_with_children
10/10
Exceptional
20 May 2026
Ella
Great location, big rooms
Family_with_children
10/10
Exceptional
18 May 2026
sarah
We really enjoyed the outdoor pool and hot tubs, especially at night!! The free breakfast in the morning was good. Definitely would stay again!
Partner
8/10
Excellent
15 May 2026
Krista
Still love this place, but a few things to be aware of

We've been coming to the Pan Pacific Whistler Village for decades, and the staff has always been a huge part of why we keep coming back. This time, Spike at the front desk was especially wonderful—over-the-top helpful and just a really warm presence after check-in.

A couple of really nice surprises too: when we got stuck after dinner and couldn't find a taxi or Uber, the hotel gave us a ride back from our restaurant. I didn't even know they offered that, and it meant so much. Also love that they have games to borrow—though unfortunately the one we picked was missing pieces, so we couldn't actually play it.

Now for the things that caught us off guard. The breakfast, which has always been a highlight for us, was really disappointing this time. I know they're phasing it out this fall, but still—the first day wasn't great, and the second day the eggs weren't even edible. That's never happened before. Also, one of the elevators was under maintenance during our stay, and we noticed some needed upkeep in the bathroom, especially around the ceiling fixtures. That surprised me because this hotel has always been flawless with maintenance.

We still love the people and the location, and we'll be back.But I think it's fair to let future guests know that things felt a little off this time—especially around breakfast and small details.
Partner
10/10
Exceptional
13 May 2026
Kristine


We didn't use any of the amenities (ie. pool). We thoroughly enjoyed the apres ski beverages and treats in the afternoon. I'm a picky hot chocolate lover and yours was some of the best I've ever had! Treats were delicious too. Our suite was great. We shared a 2 bed/2 bath with some good friend who we only see a few times a year so it was the perfect place to have our visit.
Breakfast was delicious and appreciated that it was included so we didn't have to venture out in the morning.
Overall we had a great stay!
Friends
10/10
Exceptional
10 May 2026
Lynne
Great how. 2BR suite was amazing. Only 1 elevator working which was a problem
Friends_and_family Family
10/10
Exceptional
02 May 2026
Bethany
Amazing location and so great it’s dog friendly!
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
Diana
The room came with dog treats, dog bowls and a dog blanket, our dog was very satisfied.
Pet
8/10
Excellent
27 Apr 2026
Eric
Great spot for a quick staycation
Partner
10/10
Exceptional
21 Apr 2026
Tom
Great base for exploring Whistler. Nice and quiet in the off season
Family
6/10
Pleasant
20 Apr 2026
Terry
We were very disappointed with the mattress and the creaky murphy bed. The mattress was very uncomfortable and every time we moved the bed frame creaked. we spoke with the gal at the front desk and was told that is probably because it was a murphy bed.
One elevator was out of commission for maintenance when we arrived and the other went down during our stay so stairs were the only option. with one elevator the wait times were often very long and many guests found it difficult to climb stairs when the other went down. overall, very average experience and a bit of a dissappointment.
Partner
8/10
Excellent
13 Apr 2026
Joshua
great location
Partner
10/10
Exceptional
29 Mar 2026
tami
the breakfast was delicious Apres 3-5 was fun hot tub was clean
Partner
4/10
Poor
28 Mar 2026
Michael
Great Staff-but it’s meaningless in the face of poor management.
Family
10/10
Exceptional
23 Mar 2026
Janice
The 2bedroom suite was very spacious. The games room, pool area and breakfast were great
10/10
Exceptional
20 Mar 2026
David
Room was perfect and well appointed with everything our family of 4 needed. The access to Whistlet Village was exactly what we were looking for. 5 min walk to the Gondala and steps to the village. The fireplace was cozy, beds were comfy and the room was very clean. The heated pool and hot tub were perfect. Loved the afternoon Apres snacks and drinks. The breakfast was the only thing that was very underwhelming, the variety was nice but the food itself was not good. We will definitely be coming back!
8/10
Excellent
17 Mar 2026
Svetlana
Good solid hotel with okay breakfast. Staff weee super friendly, and overall we had a pleasant stay.
Partner
10/10
Exceptional
13 Mar 2026
Stephanie
Great stay! We had a great stay here. The breakfast was hearty, generous and delicious. The ski storage was really convenient. The amenities were great. Thank you!
Family
10/10
Exceptional
13 Mar 2026
Christian
10/10 property to stay for a ski vacation
10/10
Exceptional
08 Mar 2026
wayne
The location was perfect with a 5 min walk to then gondola. Very clean comfortable and perfect room for a family.
Family_with_children
10/10
Exceptional
01 Mar 2026
Rebecca
Clean, well appointed room. Staff were fabulous. Especially Milan. Beautiful outside pools, nice sauna. Breakfast was good. Great location. Wonderful stay
8/10
Excellent
01 Mar 2026
David
Easy check-in and quick ski valet to locker. Room clean and staff responsive. Definitely consider staying again.
10/10
Exceptional
28 Feb 2026
Perry
The room was very nice and every staff member was very courteous
8/10
Excellent
23 Feb 2026
David
Great hotel with excellent service and amenities. Check in is smooth. Ski locker service is seamless. Rooms are clean and fairly large. Breakfast buffet is great too!
Family
10/10
Exceptional
23 Feb 2026
Nikolay
Can’t wait to come back next year
4/10
Poor
19 Feb 2026
radu
The room was downgraded and 1 elevator (out of 2) was not working.
10/10
Exceptional
19 Feb 2026
Diego
Excellent experience!!! Worth every penny
Family_with_children
6/10
Pleasant
16 Feb 2026
Rory
Good location, ski lockers are convenient and the breakfast is ok.
One elevator is broken so expect to wait a long time or take the stairs. Murphy bed in our room was unnecessary. It was creaking constantly and uncomfortable.
Wifi was disappointing - could not stream anything properly.
Issues which may be easier to overlook at a cheaper hotel but I expected more.
Leisure Partner
10/10
Exceptional
15 Feb 2026
Greyson
Very clean and nice room. Comfortable bed and furniture. Pool and hot tub was fantastic especially in the cold weather. Nice lounge area for morning breakfast and afternoon hot chocolate to relax in. Would repeat
Leisure Partner
8/10
Excellent
12 Feb 2026
alena
Broken elevator
Leisure Family_with_children
6/10
Pleasant
08 Feb 2026
Onno
The room was good; the location is great…they however seem to struggle with their elevators. We’ve been twice to this hotel and both times they only had 1 elevator. For such a high end busy resort unacceptable; especially since it will be out for at least 4 months.
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Rod
The room was lovely and clean. Housekeeping staff we everyday great. Afternoon tea was a welcome treat.
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
Kathryn
Comfortable, spacious and quiet room. Great central location in Whistler village. The ski storage at the sister Pan Pacific, right beside the Excalibur Blackcomb gondola, was a real bonus
Partner
10/10
Exceptional
03 Feb 2026
Anuja
The staff were highly attentive, accommodating and friendly.
Leisure Family
10/10
Exceptional
02 Feb 2026
Mark
Everything was great.
Leisure Partner
10/10
Exceptional
26 Jan 2026
Patrick
Very welcoming staff and room was spacious and clean. Only one elevator but we weren't too concerned about it.
10/10
Exceptional
24 Jan 2026
Alexander
Clean room, comfortable beds, everything you could want, great staff. Great pool and hot tubs. Breakfast is just ok, but everything else was perfect.
Leisure Family
4/10
Poor
24 Jan 2026
Anthony
First impression was underwhelming. For the price paid, the lobby was small and poorly appointed (couch, but no end tables, so if you're waiting for someone, you have to place your coffee on the floor) front desk staff were professional, personable and polite, the Manager seemed inexperienced and overwhelmed when we approached her with our concerns. She was ineffective at conveying care and concern. Only one elevator to serve 8 floors during peak season. All guests were very vocal about the extremely long waits for the elevator with all their gear. Elevator is improperly programmed, so calling the elevator from the lobby has you going on a milk run down to P4, and calling the elevator from the 6th floor has you collecting people from the 8th. Felt sorry for the folks in robes and slippers shoulder to shoulder with chilly folks coming off the hill with snow on their boots. Hot tub was under temperature with an abundance of revolting scum indicating unbalanced water. The spa serves as a hallway to the pool, so I could hear screaming children during my massage. No on site restaurant. One gym at their sister property was undersized to serve two hotels. Seemed like an after thought, with 3 pieces of cardio equipment, dumbells with missing weights in the sequence, and 10 sq ft of space to do your work. Bolt missing in bench made it unsafe to use, and Frank Sinatra playing was awful gym ambience. Robes were so small that it was tight on my 5ft frame and my husband couldn't use it.
Partner
10/10
Exceptional
22 Jan 2026
Maria
Everything was perfect. Comfortable clean rooms, amazing breakfast, outdoor pool and hot tub great for apres ski. The ski locker in the nearby hotel right on the slopes is perfect. Wonderful family experience. Will be back!
10/10
Exceptional
19 Jan 2026
Tracey
Excellent room and the perfect location. Highly recommend this hotel. Walk out the door and you are in the village shopping. Gondola is a short walk past some stores in the village. Excellent restaurant next door.
Leisure Pet
10/10
Exceptional
19 Jan 2026
Amy
Nice place to stay.
4/10
Poor
18 Jan 2026
Ryan
Dated hotel, with no working elevators!
Friends_and_family Family
2/10
Poor
18 Jan 2026
Ryan
Elevators didn’t work. Paid a large amount for room. Terrible to have to walk up and down 6 flights of stairs! No response from Manager!
Friends_and_family Family
6/10
Pleasant
16 Jan 2026
Babak
This hotel is very middle of the road for the price you pay. The rooms are clean and comfortable. They only have 1 elevator working until March 2026, which results in long waits for the elevator and often times it is full when it arrives. This is not acceptable. I would recommend one of the other top tier resorts over this one if the options are available.
Leisure Family
8/10
Excellent
16 Jan 2026
Peter
Room was clean, spacious (1 bedroom suite), staff were kind. Two issues: 1 elevator as it’s in repair till March and can easily hear folks talking in the hallway. Good location but there are numerous hotels with good locations and less expensive
Partner
10/10
Exceptional
15 Jan 2026
Annie
The staff was great, the room large for 4 adults. One change would be to add smart tvs as when don't want to go out at the end of a great day at the mountains, watching a movie we choose would have been relaxing.

Otherwise, beds were comfortable, fireplace dried wet clothes and the toom.
Leisure Family
10/10
Exceptional
13 Jan 2026
ke
Good
4/10
Poor
12 Jan 2026
Gagan
Room had a bad odor.
Family
10/10
Exceptional
10 Jan 2026
Robe Rose
Excellent location within the village shops
Leisure Family
10/10
Exceptional
05 Jan 2026
Cameron
My wife and two kids had a wonderful stay at the Pan Pacific Village this past week.

The rooms were great and the kitchen was well stocked. The beds were very comfortable, including the pull out sofa. Location was great, in the heart of the village but away from the loud nightclubs, ideal if you have small kids.
Pool and hot tub were a great temp and never too crowded. Especially love how robes and slippers for kids are provided, just let the hotel know your kids age and they will provide the right sizes.
The complementary shuttle service came in handy for going to restaurants outside the main village.The ski valet/locker was great. The lockers are located on the main level of the Pan Pacific Mountainside and are large enough for 4 ski's and poles. No room for boots. I suggest carrying your boots to the lockers and putting on your ski boots there. All staff were great!
Only a few small things.
- No ability to access streaming services on any of the TV's in the room. Limited to local live TV and paid movies. In this day and age, this should be standard.
- The ski locker room does provide commentary towels for drying your ski's however, I found the basket always empty and no one around to ask for a towel.
- The breakfast buffet while great, was the same everyday. Scrambled, Eggs, potatoes, sausages, Danishes, fruit and a couple of cereals. Would be good to see a variety from day to day.
- We found our room to have a significant draft from the windows and doors. No big deal.
Leisure Family_with_children
8/10
Excellent
02 Jan 2026
Lindsay
Great room!
10/10
Exceptional
30 Dec 2025
Crystal
We stayed 8 days at Pan Pacific and we were all really impressed with the service, cleanliness, breakfast options, and comfort!
The staff all went above and beyond from front desk, breakfast, room attendants, and bell service!

The room was spacious and had everything you needed to cook meals in room! The location was great to access everything in Whistler Village. The access to the ski locker at sister hotel was perfect for storing everything needed for mountain.
The hotub was amazing after a full day of skiing and the added touches of snacks at the apres ski was perfect.
We loved out stay and will definitely sta again next time in Whistler.

They still only had one elevator working which didn’t bother us, as we just used the stairs. And I was nervous about the breakfast that included, but they were plenty of hot options available, along with fresh pastries, fruit and a coffee machine and juices! It was a great added touch to not have to go out for breakfast!

Thanks Pan Pacific for making Christmas at Whistler magical!
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Sahar
Everything was great was happy with the cleanliness and how friendly the staff was
Leisure Family_with_children
10/10
Exceptional
26 Dec 2025
Yang
Breakfast mani can change every few days
6/10
Pleasant
25 Dec 2025
Alain
The room was in good condition and to the level we were expecting. Issue with one TV remote that was not working. Also, one of the two elevators was off for maintenance. This meant having to wait minutes every time we had to use the elevator. For almost $1000/night, this was not expected.
Partner
10/10
Exceptional
23 Dec 2025
Alison
Wonderful experience
10/10
Exceptional
21 Dec 2025
Manjeet
Breakfast fresh and lots of options. Surprised us with an upgrade to a 2 bedroom with a view and it was beautiful. Great location if you’re travelling with kids. Will definitely be booking again.
Leisure Family
10/10
Exceptional
21 Dec 2025
Prince John
Great holiday destination, fantastic hotel, friendly staff, and nice breakfast inclusive.
Leisure Family_with_children
2/10
Poor
14 Dec 2025
Oleg
Staff support and customer service are rude and terrible. There is no knowledge in customer service at all.
6/10
Pleasant
12 Dec 2025
Adithya
Great location right in the heart of the village center, making it very convenient to get around. However, the breakfast was underwhelming—the menu felt limited, and the hash browns tasted like they were made from frozen.
Leisure Family
10/10
Exceptional
11 Dec 2025
Hadi
Excellent hotel. Great location, comfortable room, and helpful staff. I was very happy with my stay.
10/10
Exceptional
11 Dec 2025
Marguax Vanessa
The room was very spacious, spotless, well-maintained, and equipped with everything I needed for a short stay. Room amenities include regular bottles of shampoo, conditioner, handsoap, lotion, body wash - rather than tiny soap bars.The kitchen was well-stocked with multiple plates, glasses, mugs, cutlery, pots, pans, dishsoap, and other kitchen items. Plenty of available hangers.
Staff was courteous and friendly.
Leisure Family
10/10
Exceptional
09 Dec 2025
Dana
Great breakfast ( the best I ever saw), very nice suite layout, dog friendly, close to everything-best location; the best equipped kitchen I ever saw
Leisure Family
10/10
Exceptional
06 Dec 2025
Kassia
The staff were really nice, I was able to check in early and they upgraded my room
Business
10/10
Exceptional
06 Dec 2025
Tahrim
Excellent room
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
Ron
everything was good until 10 am came and the staff opened the outside door to make the room cold and get the remaining people to leave
Partner
10/10
Exceptional
03 Dec 2025
Scott
We had an amazing stay! We were upgraded from a studio to a one bedroom when we stayed with our 6 month old baby and dog. We were provided a crib as well as a dog blanket, dog food bowl, dog water bowl and dog treats. Thanks for the great service!
Leisure Family_with_children
10/10
Exceptional
03 Dec 2025
Sherlin
We were greatly politely by the front desk staff and were upgraded to a one bedroom which was a nice surprise. Room was clean and amenities were excellent.
10/10
Exceptional
03 Dec 2025
Shaunon
The staff were great and the included breakfast made everyone very happy
10/10
Exceptional
02 Dec 2025
Kenneth
Every aspect of the stay at the Pan Pacific was exceptional. The staff at the front desk were kind, welcoming, and helpful in directing me to different locations. They upgraded my room to a suite with a separate bedroom, balcony, and fireplace. The size of the room was equivalent to my apartment in Vancouver. The hotel is close to everything one could need. It is extraordinarily clean and well-equipped.
Leisure Self

Location & surroundings

Pan Pacific Whistler Village Centre
4299 Blackcomb Way, Whistler, Canada

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Pan Pacific Whistler Village Centre

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