Ina
Beware what the listing for the room says. Mine said king bed studio. Nowhere did it say it was a MURPHY bed, ie not a real mattress - plus the bed angled down towards the head.
I asked front desk if it was possible to change rooms but they said the king bed rooms are not part of the hotel, that they are privately and the hotel has no control.
In addition, I tried to contact Expedia because I booked “Cascade Lodge Hotel” via them but it was impossible to speak to an actual person.
The room housekeeping showed little care for guest wellbeing. 2 lights were burned out. Coffee filters were missing. They left 2 lotions but no shampoo. It was the same price as a studio at the Delta and I regret not going to the Delta.
I asked front desk if it was possible to change rooms but they said the king bed rooms are not part of the hotel, that they are privately and the hotel has no control.
In addition, I tried to contact Expedia because I booked “Cascade Lodge Hotel” via them but it was impossible to speak to an actual person.
The room housekeeping showed little care for guest wellbeing. 2 lights were burned out. Coffee filters were missing. They left 2 lotions but no shampoo. It was the same price as a studio at the Delta and I regret not going to the Delta.
