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Phoenix Hostel

London · United Kingdom

6 Daventry StreetView location

6.6/10Good125 Reviews
Cleanliness6.2/106.2
Service7.4/107.4
Comfort6.0/106.0
Condition5.8/105.8
Location2.0/102.0
Neighborhood7.6/107.6
Amenities6.0/106.0
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About Phoenix Hostel

Located in London (London City Centre), Phoenix Hostel is within a 15-minute walk of Madame Tussauds Wax Museum and Oxford Street. This hostel is 0. 7 mi (1. 2 km) from Regent's Park and 0. 8 mi (1. 2 km) from Marble Arch.

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Featured amenities include luggage storage, a library, and a safe deposit box at the front desk. Wrap up your day with a drink at the bar/lounge. Make yourself at home in one of the 10 guestrooms.

Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Phoenix Hostel in London (London City Centre), you'll be within a 5-minute drive of Madame Tussauds Wax Museum and Hyde Park. This hostel is 2.3 mi (3.6 km) from The British Museum and 2.3 mi (3.7 km) from Piccadilly Circus.

Make yourself at home in one of the 90 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and printers, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and a library.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 18 Noise-free rooms not guaranteed Caters to adults only Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 10 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Guests under 18 years old are not permitted at this adults-only property.
    • Contactless check-out is available.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property caters to guests ages 18-39.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Late check-in fee: GBP 3.00 for check-in between midnight and 6:00 AM

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Baker Street 0.9 km / 0.6 mi
Madame Tussauds Wax Museum 1 km / 0.6 mi
Regent's Park 1.2 km / 0.7 mi
Oxford Street 1.2 km / 0.8 mi
Hyde Park 1.3 km / 0.8 mi
Marble Arch 1.3 km / 0.8 mi
Lord's Cricket Ground 1.3 km / 0.8 mi
Park Lane 1.4 km / 0.9 mi
Marylebone High Street 1.5 km / 0.9 mi
Selfridges 1.6 km / 1 mi
Kensington Gardens 1.7 km / 1 mi
Bond Street 2.1 km / 1.3 mi
Regent Street 2.2 km / 1.4 mi
Tottenham Court Road 2.2 km / 1.4 mi
Primrose Hill 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • Number of floors (annexe): 3
  • Twin rooms: 1
  • hostel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • 24-hour reception
  • Check-in hour
Show 22 more facilities & services
  • Check-out hour
  • Wi-fi
  • Smoke detector
  • Hotel safe
  • Luggage room
  • Toaster
  • Library
  • Towels and bed linen
  • Bar
  • Breakfast room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Hot breakfastExtra charge
  • SnacksExtra charge
  • Only Adults
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Phoenix Hostel

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Phoenix Hostel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory BASICBed in dormitory • BASIC • 1 Bedroom • 30 m²BED.Z1
    Bed in dormitory BASICPhoto unavailable1 photo

    Phoenix Hostel

    Bed in dormitory BASIC

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    19 × Bunk beds
    Bedrooms
    1
    Room type
    Bed in dormitory
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.Z1

    Room amenities

    • Wi-fi
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Phoenix Hostel

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Phoenix Hostel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA

    Photos are not available for this room type.

    Phoenix Hostel

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH

    Photos are not available for this room type.

    Phoenix Hostel

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory BASICBed in dormitory • BASICBED.Z1-1

    Photos are not available for this room type.

    Phoenix Hostel

    Bed in dormitory BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.Z1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory BUNK BEDBed in dormitory • BUNK BEDBED.BK

    Photos are not available for this room type.

    Phoenix Hostel

    Bed in dormitory BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Phoenix Hostel

6.6
Good
125 Reviews
Cleanliness
6.2 /10
Service
7.4 /10
Comfort
6.0 /10
Condition
5.8 /10
Location
2.0 /10
Neighborhood
7.6 /10
Amenities
6.0 /10
50 reviews shown
8/10
Excellent
23 Apr 2026
Elijah marlyle
Everything were close by. Love the fact that transportation was near by also. will come back.
Self
6/10
Pleasant
02 Dec 2025
Kezia
Check in was easy and straightforward. The desk staff was courteous and he was able to get me a lower bunk bed.
Self
2/10
Poor
23 Nov 2025
Mohamed
Very dirty place from reception to the rooms, bathrooms ext.

And there was cleaner guy called Lucas who was stealing people's staff and was abusive.

There was bed bugs made complain and they just ignored wasn't only me either.

By far the worst and unsafe secure place i ever been.
Leisure Friends
4/10
Poor
10 Jul 2025
george
Lovely staff bug riddled with bed bugs. WHat you'd expect from 15 quid a night on the edgware road
8/10
Excellent
28 Jun 2025
Jean-Jacques Paul B
Good
Self
8/10
Excellent
07 May 2025
Sandra
It just okay, but I think they should do better
2/10
Poor
25 Mar 2025
Verified traveler

Bed bugs.

Bed bugs. Had to leave in the middle of the night due to constant bites and itching.

Black male night staff) seem to hate his job. He treats you as an inconvenience, preferring to continue watching movies on his phone instead of being helpful.
Self
2/10
Poor
01 Nov 2024
Muhammad
The hostal is in fire in the middle of the night very unsafe
Self
10/10
Exceptional
25 Oct 2024
Hammed
The phoenix hostel is easy to get anywhere within the London and surrounding
Business_and_leisure
10/10
Exceptional
25 Oct 2024
Hammed
The staff are very kind and respectful
Business_and_leisure
10/10
Exceptional
25 Oct 2024
Hammed
The phoenix hostel is good for financial economy purposes
Business_and_leisure
10/10
Exceptional
25 Oct 2024
Hammed
Very accommodating
Business_and_leisure
10/10
Exceptional
25 Oct 2024
Hammed
Great atmosphere
Business
10/10
Exceptional
24 Sep 2024
sumyiah
Very pleasant experience
8/10
Excellent
25 Oct 2021
Verified traveler

Good stay overall

Very warm and polite welcome.
Property is under new management and it looks like some fresh re-painting and repairs has been done recently.
It was moderately clean.
8/10
Excellent
15 Mar 2020
Verified traveler
I liked the openness and friendliness of the place. The kitchen facilities could have better, cleaner, more maintained same for the wash areas ie shower cubicle.
Business_and_leisure Self
4/10
Poor
12 Mar 2020
Verified traveler
The staff was very nice, however it was very dirty and our bed frame was broken when we checked in.
Leisure Partner
8/10
Excellent
09 Dec 2019
Verified traveler
Friendly staff, decent place to stay, located within walking distance of two underground stations.
2/10
Poor
09 Nov 2019
Peter

DO NOT STAY!!!!

Druggies living and working at this hostel.
New Zealand builder is the drug dealing
They should be closed down. It is not safe unhygienic drug addicts living and working there
Self
2/10
Poor
09 Nov 2019
Peter

JUNKIE hostel

DO NOT STAY HERE DRUGIES JUNKIES AND HOMLESS WELCOME !!!!!
Self
8/10
Excellent
14 Oct 2019
Verified traveler
The room was dimly lit but comfortable enough. The staff were friendly. The location was good. Lockers were available. Baggage storage was also available for longer periods.
Leisure Self
8/10
Excellent
03 Oct 2019
Scott

Good value, great location

Excellent location and extremely helpful staff. The property needs a little bit of tlc for me to give it an \"excellent\" rating.
Business
2/10
Poor
26 Aug 2019
Erhard

Bedbugs, dirty and dark place

smell so bad, disgusting bathroom and bedbugs everywhere
Self
10/10
Exceptional
31 Jul 2019
Verified traveler
Friendly atmosphere, though not the cleanest place ever and one shower was stuck on a very hot setting. I enjoyed my stay and would go back again.
Self
8/10
Excellent
20 Jun 2019
Verified traveler
Good location and friendly staff. Decent breakfast for only 2 pounds.
Leisure Self
2/10
Poor
16 Jun 2019
Verified traveler
I didn’t stay
Friends
8/10
Excellent
07 Apr 2019
Kingsley Ohi
I liked the clean toilets and bathrooms. The pub downstairs was smoke-free and not so loud. The workers were very polite and quick to be of service. Sleeping space was uncomfortable for me because I'm tall.
8/10
Excellent
15 Mar 2019
Verified traveler
Serves its purpose, simple and easy to locate using google maps
Leisure Self
8/10
Excellent
06 Mar 2019
Verified traveler
i think it is the cheapest hostel in London... price is really cheap... Amenity and property is soso but it is good because its price is really cheap... shower rooms are really small and frankly i was not comfortable taking a shower and a bed is so so... but i cant say its property is bad because its price is really cheap... if you want the cheapest place, then it could work.. but if you find a good place for comfort and relax, i think it is not a good option.
Leisure Self
4/10
Poor
08 Feb 2019
Verified traveler

Worst place.

Worst. The room is too narrow. There is no space to open my luggage in the room and corridor. Where can I organize my luggage? No place.
Toilets are always dirty and only 3 or 4. It’s not enough. And something is broken all shower rooms.
There is no kitchen. Just one microwave in the grand floor.

I’m traveling almost 4 years. This hostel is worst place in my travel.
10/10
Exceptional
15 Jan 2019
Verified traveler
It was a nice quiet space. Friendly staff very accommodating to my lack of french.
4/10
Poor
28 Dec 2018
Daniela
There was no internet in the rooms at all. The beds are really unconfortable and there's no space for your things in that small room. The lockers are all broken so you'll be constantly worried about your things.
10/10
Exceptional
16 Dec 2018
Verified traveler
Nice hotel. 24 hrs friendly reception. Excellent location. 2 mins walk from tube.
4/10
Poor
10 Dec 2018
Viajero
I didn’t like the room, it’s old, old hostel, the good thing is the location
10/10
Exceptional
05 Dec 2018
Andrew

Much more, for much less

It’s exactly what it says it is. Good, humble, cheap, safe accommodation. The helpfulness abs friendly staff make this an exceptional hostel experience
6/10
Pleasant
21 Sep 2018
Verified traveler
Nice location with her and cheap breakfast. Need new bed because g all night long.
8/10
Excellent
10 Sep 2018
Verified traveler

Very good value for money!

Of course, it isn't perfect but hey it's a hostel. For £11 a night in Central London, it's really good value for money for budget travellers.
10/10
Exceptional
04 Sep 2018
Quan
Nice bar. Friendly staff. Clean bathroom. Great place to make new friends.
8/10
Excellent
04 Sep 2018
John

Homely!!

Nice place!
10/10
Exceptional
03 Sep 2018
Verified traveler

4 min walk to the station.

£20 for a nites kip in London near a station. I can't complain! Staff were as expected from other reviews polite, friendly helpful.

For £20 the facilities were old and well used, a bit damp and mouldy smelling but this is a backpackers stop!!!! So as expected. I was in a 6 person room. The other residents had left the window open which was fine to air the room out.

The shower was manageable. If you want high-end, pay for it!

Overall exactly as I expected and would easily use again.

:)
8/10
Excellent
05 Aug 2018
Simon

Reminds me of student digs

Got everything you need at a great price. Hard to find. Everything about it reminds me of student digs. Nice folk run it and has student homely feel. I would stay there again if I could but it has an age policy. I thought students never got old
2/10
Poor
04 Aug 2018
Erhard

Extra slow check in and out, 2£ for luggage store

At the check in they couldn’t find my prepaid reservation it was about 10 min to find and give the keycard.
Check out was 5 min, I was the only one at the reception.
They charged me 2£ to store my bag for a couple of hours (advertised free).
The condition of the showers/toilet are terrible.
Most of the staff are super friendly but some rude...
4/10
Poor
02 Aug 2018
Wolf
I don't enjoy trashing anyone's business, but I feel honor-bound to warn fellow travelers that the Phoenix is in desperate need of a rebirth by fire. In a single night, I was driven out of my room by the most horrific body odor I've ever smelled (imagine being waterboarded with several layers of soiled gym shorts), witnessed part of the ceiling cave in, saw rodents scavenging in plain sight, and was woken up at 6:30 AM by an inmate pulling the fire alarm (though admittedly this last part wasn't the hostel's fault). The one aspect of my stay that wasn't horrific were the property managers, who were gracious enough to at least let me sleep on the downstairs couches instead of my uninhabitable room and offer breakfast on the house. The downstairs bar is cute enough and the rooms would be okay if thoroughly cleansed and ventilated, so there's potential for redemption here, but a lot needs to be fixed (including a minimum standard of cleanliness for lodgers) before I could responsibly recommend the Phoenix Hostel to anyone other than my enemies.
2/10
Poor
28 Jul 2018
L

Do not recommend

The hostel is at a fairly convenient location. The staff are awesome. Great price for a beer at the bar. But that’s about it. Everything about the living space was uncomfortable. The bed felt moist. The room was in uncomfortable setting, dark walls, couldn’t sit up on the bed, no WiFi signals and very stuffy. it was unbearable that I had to shower again at 2am every night under the heatwave. The bathrooms are terror. Everything was in bad condition and dirty. I had to fish out my flip flops from the flooded shower stall. Water pressure didn’t exist in some showers. It was literally dripping. The place was really not favorable that every day after sightseeing I’d rather kill time outside than going back. But I have give the biggest credit to the staff there. They are really friendly polite and helpful. they tried to their best to smooth things up.
2/10
Poor
13 Jul 2018
El
I did not like anythinh dirty, poor internet keep cutting for hour
8/10
Excellent
13 Jul 2018
Igor

Good localization

Close to the city center, Hyde Park and some shops.
8/10
Excellent
29 Jun 2018
Imola

Great location, friendly people

Staff were super lovely!! I’ve stayed here before once... I was in the double room this time, at the top... had no energy to mingle realy as I was busy in the city before, but its a real lovely hostel, with all it’s imperfections... good location, can’t beat it!
8/10
Excellent
09 Feb 2018
Verified traveler

Fab

Staff were helpful and friendly, room and facilities were clean and of a decent standard, really chilled and relaxed atmosphere. Really close to Marylebone station which was perfect for me. No complaints about this place.
8/10
Excellent
27 Nov 2017
Verified traveler
+ very nice staff, clean.
- shaky bunk beds. room had 10 beds bud only 6 lockers.
overall, recommended.
6/10
Pleasant
09 Sep 2017
Carla

You get what you pay for

It was an OK hostel, the price is really good and it's really close to the underground, which is really convenient. The beds are comfortable, but the restrooms really need some reparation. Some smell like humidity and the edges of the door were lacking of painting.
The staff is super nice, they were always cleaning the toilets and showers and they answered questions with a good disposition.

Location & surroundings

Phoenix Hostel
6 Daventry Street, London, United Kingdom

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Phoenix Hostel

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