Seymour Hotel

United Kingdom , London
LONDON, Sussex Gardens, 106
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100 reviews shown

6/10

Pleasant

10 Mar 2026

Nathan

4/10

Poor

23 Feb 2026

Donna

Stayed here for 2 nights myself an 11yr son for a trip to London.
Staff that greeted us, was lovely, friendly an polite. The price was perfect for what we wanted, a base. Thats where the good bits finished unfortunately.
Our room was up 3 flights of curly stairs in a seperate building. Pre warning wouldve been nice, as i have very poor mobility.
The room, very basic, dated, smelly, dirty and hot.
2 single beds (which was fine) 1 sheet and a bedspread (how old are them bedspreads)
Bathroom was the cleanest bit in the room.
Hot drinks, kettle provided.
Tv on a arm bracket that was VERY wobbly. That had to be positioned in front of the door so you could actually see it.

Included breakfast, debatable if you can class it as a breakfast, cold toast, stale juice, cereal in dispensers that looked as old as my son, all in the basement, back in the building with reception.

Would i recommend, definitely not.
Would i stay again, absolutely not.

Family_with_children

8/10

Excellent

22 Feb 2026

Olive

excellent price for the location ,breakfast good if a little crowed. room was as described and great for a short stay. Shower room was small but clean and all you needed.
overall would recommend

Partner

8/10

Excellent

12 Feb 2026

philip

clean room

Business Self

10/10

Exceptional

10 Jan 2026

Danny

Good no frills hotel if you are looking for a budget stay for a couple of nights in Centre of London. 5-7 min walk from Paddington 👍👍👍👍👍

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Violetta

Very friendly staff
Good location
Easy parking

Leisure Family

10/10

Exceptional

02 Jan 2026

Mark

Quick overnight stay. Room was perfect for the 4 of us. It was very affordable, warm, quiet, very clean room and shower room, managed to get a parking space. We don't eat breakfast so cannot comment on that but was tea and coffee in the room, hairdryer and toileteries.
Although basic and dated decor it's perfectly positioned, close to the tube and restaurants nearby.
I saw some reviews not great but honestly if you want a 5 star, be prepared to pay for it. This place was ideal for our trip as we just needed a clean, warm bed for the night after our adventures.

Friends_and_family Family

8/10

Excellent

02 Dec 2025

Sarker Jawad

The room was very well maintained. I cannot find any fault.

The shower was a bit inconsistent as hot and cold kept switchig every few seconds. So had a bit of a hard time.

Business Self

8/10

Excellent

26 Nov 2025

Rachel

Great value including breakfast. Clean room. All amenties you need especially for the price in very good central location. Wouldn't hesitate to recommend and stay again.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Femi

Nice place to stay, clean room and a welcoming staff

Leisure Family

10/10

Exceptional

14 Nov 2025

Terry

Great place to stay at an affordable price. Check in easy with s very friendly chap. Will definitely book again.

Partner

8/10

Excellent

13 Nov 2025

Steven

Excellent option - close to key transport links fornl central London.
Decent room, small but well finished and cleaned. Only drawback, if you are on the top floor, is the lack of a lift, and the fact the stairs are narrow and tight in places - ask for a lower floor!

Business Self

8/10

Excellent

09 Nov 2025

Ogochukwu Lilian

Room was reasonably ok.

Business Self

10/10

Exceptional

09 Nov 2025

Tanya

Central but quiet location. Dated, but clean room, bigger than a shoebox, decent shower and good beds. It is amazing that at this price level, they still felt committed to feeding people in the morning!

Breakfast is basic - cereal, toast, cheese, ham and youghurt, tea or coffe, but at this price, in central London, it' rare. Perfectly functional and would stay there again.

it is great.

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Peter

It was a good experience… highly recommended

Family_with_children

8/10

Excellent

07 Nov 2025

philip

all good

Business Self

10/10

Exceptional

06 Nov 2025

Tamera

Clean, Comfortable, No frills, great value for the money.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Amira

Very friendly staff and room was nice and clean

Business Self

2/10

Poor

26 Oct 2025

Rhiannon

Unclean, unkempt, dirty, cold, sad I paid that much for a room for one night

Leisure Partner

8/10

Excellent

18 Oct 2025

Alex

Staff were great and really flexible around my extended travelling needs. Slight preference for the room in the main building but all met my needs.

Business_and_leisure Self

6/10

Pleasant

16 Oct 2025

Average- do not expect luxury!

The check in was in Seymour hotel but the room was in a different building which I believe is their subsidiary. The actual room was in the basement with no view.
Inside the room, there was a glass door which opened in the central sewage area but more importantly it had no curtains and the adjacent room's window had a direct unhindered view to the toilet which was uncomfortable.

The toilet was extremely small with the shower cubicle attached to it. Thankfully, the good part is that it was clean.

The breakfast has only toast, fruit and cereals as options and having eggs, or beans would have been nice. I was relying on the breakfast as I had a long day ahead but did not eat anything.

Lastly the parking was too cramped with metal bolsters being installed and the car was struggling to fit in. The metal bolsters are absolutely unnecessary and instead marked bays for the same amount of space will be more comfortable to manoeuvre the car.
Overall not a pleasant stay but manageable for me as it was only 1 night.

Business

2/10

Poor

14 Oct 2025

George

The area its great. Central and everything you need is there. Staff is friendly. Breakfast is not worth it. And sadly the room was far away from clean.

6/10

Pleasant

05 Oct 2025

Michael

For the price it's fine. One night stay.

Self

10/10

Exceptional

27 Sep 2025

Mercurio

Convenient location.

Self

4/10

Poor

25 Sep 2025

Ibrar

Top floor room in another building, not ideal.

Self

10/10

Exceptional

20 Sep 2025

Bhakti

The property was very close to bus station and underground with a lot of dining options around

Leisure Friends

8/10

Excellent

13 Sep 2025

Rachel

Basement room but very quiet, clean and spacious 3 bed room. Good room facilities and nice included continental breakfast.
Only downside was the carpets are old and there is a rather stale aroma in the halls and room.
Would stay there again though.

Leisure Self

8/10

Excellent

26 Aug 2025

Sai

Hotel is clean and parking space is on site if book early. The staff are friendly and very helpful.

Leisure Family

10/10

Exceptional

24 Aug 2025

John

Good location,good price.Friendly staff.

Leisure Family

10/10

Exceptional

17 Aug 2025

Richard

I’d recommend this place. I’ve stayed in a lot of “affordable” places in central London and this is one of the good ones.

Very good value. Helpful staff. I often worry that these old buildings might have damp but that wasn’t the case. It was clean and comfortable. It was a hot day so I asked the concierge for a fan. He came up straight away and it turned out there was a very big fan attached to the wall that I’d somehow failed to notice. I felt a bit silly but the point is he came straight away.

The bathroom was clean and modern. The shower was hot. The TV is a Roku

I slept in too late for breakfast (9 - 10:30) so I can’t comment on that.

All in all it was a very good experience with no complaints.

Business_and_leisure Self

4/10

Poor

05 Aug 2025

Yamin

Would not stay again
no parking
staff not helpful or polite
no lift and we was in attic room so difficult when on 5th floor with children
Rooms where clean just rather small which you would expect for the price
Breakfast very basic bread cereal yoghurt and plastic cheese is your lot

Leisure Family_with_children

2/10

Poor

24 Jul 2025

Zahir

Bad experience

At first sight it does look terrible not attractive at all the receptionist was very kind and helpful but the room was so dirty the carpet so full with hair from previous occupants room has not been done during our stay so the shower room it needs updating

Friends_and_family Family

8/10

Excellent

15 Jul 2025

Cheryl

Room nice and clean. Check in and out nice and easy.

Friends_and_family Family

8/10

Excellent

12 Jul 2025

Tina

Different Hotel

A little strange, book in at reception then have to walk out and go to front ofbuildings in through a front door up 3 flights of stairs that got narrower as you went upEverything brand new in room & bathroom , it was small but we only there 1 night nice remote control fan on wall, we needed it on all night, in morning back out front door round corner to basement room for breakfast I would book again but ask for a ground or first floor room 😂

Partner

8/10

Excellent

16 Jun 2025

Anikka

A cheap and cheerful hotel. Has everything you need. Obviously dated but at a good price one cannot complain.

Leisure Partner

6/10

Pleasant

11 Jun 2025

Nina

The room was a decent size but noisy and the bedding was badly marked.

Business

6/10

Pleasant

07 Jun 2025

Surma

Check in was a bit confusing as the hotel is not attached to the same building, I had to go to a side building. It was a bit expensive, the building I stayed had no left so if you’re staying with children, it may be a bit difficult as my floor was on the second floor and very narrow stairs. The room had weird smell, so I had to use my perfume. The room has very basic decor as leading to my room the corridor just think of cigarettes. Apart from that, it was fine.

Friends_and_family Family

8/10

Excellent

03 Jun 2025

Sakshi

It was nice. We got a nice room in a different building though. But was okay.
Cleaned everyday.
Bed was veryyyyy comfortable. The most needed thing when you come back after busy day spent outside.
Building needs a bit refurbishing rest was alright.

Leisure Partner

8/10

Excellent

22 May 2025

ron

Room was clean, hot water was great, breakfast was nice, everything was great for the price!

Leisure Family

10/10

Exceptional

15 May 2025

Richard

Very good stay.

Room was clean and spacious. Bed was firm and comfortable. Tea making facilities were good.
Shower was clean. Water pressure and temperature was good and controlable.

Business

10/10

Exceptional

14 May 2025

Desmond

All good

8/10

Excellent

20 Apr 2025

Joanna

Zgodny z opisem.

Leisure Family

10/10

Exceptional

02 Apr 2025

Rajendra

Everything.

10/10

Exceptional

19 Feb 2025

Desmond

Nice clean modern room

10/10

Exceptional

18 Feb 2025

Russell

Warm room Cold shower

Comfortable and warm
Shower ran to cold water not a nice experience

Friends_and_family Family

4/10

Poor

15 Nov 2024

Amy

Won't be staying again

Thought this was a perfectly fine budget hotel until I woke up covered in bites, really quite severe (approximately 30 on mostly my face, neck and hands). I asked to change room which they were happy to arrange, but more bites the next morning.

Business

2/10

Poor

01 Oct 2024

Jesslon

Worst hotel I have ever been with bugs in the room and the staff is worst behaviour as they don’t understand basic English when asked for refund they refuse I don’t recommend this hotel to anyone

Leisure Family_with_children

2/10

Poor

27 Sep 2024

John

This is a terrible hotel.

When it rained over night, water was coming through the extractor fan in the bathroom. When I reported this the person on reception said yes it does that when it rains.

Avoid at all costs!

Leisure Self

6/10

Pleasant

26 Sep 2024

Yadwinder

No hygiene, staff nit good.

10/10

Exceptional

24 Sep 2024

Michael

Basic bed for a couple of nights for a solo traveller. Not far from Kings Cross.

Had a smart TV in the room with access to streaming. Big plus.

Business

8/10

Excellent

24 Sep 2024

Obel

Pack your sense of adventure for this quirky hotel right in middle of London. Felt safe, because only people with a reason would climb the stairs to get to the room! Overall good value, would stay again

Business Self

8/10

Excellent

30 Aug 2024

Shaid

Seymour is nice hotel for the budget is wihin wallking distance to the tubes and shops

Business

6/10

Pleasant

28 Aug 2024

David

Was okay but this hotel needs updating asap

Friends_and_family Family

4/10

Poor

21 Aug 2024

Verified traveler

Not a great place to stay

Not a great hotel. Firstly, we were directed to a difderebt hotel to that which we had booked, no explanation regarding breakfast and using shower or TV in the room.
Really long climb up 3 flights of stairs to our room, which didn't feel all that safe, stairs very naarow and leaning, especially when carrying your luggage. Ensuite was too small and not effective. Room overall was not clean, walls, switches and caroet were all dirty and dusty. Also not happy to be staying in a hotel where there are building works below your rooms.

Friends_and_family Family

4/10

Poor

18 Aug 2024

Louise

Bedroom view had loads of broken wood outside .. was a quiet part of the hotel but unfortunately the ventilator in bathroom was buzzing all night long. Nothing to turn it off so I had no sleep my sister got bit .. there was tea splashes all over the room . Missed breakfast by 15 minutes the staff were so bloody rude to us could have just been polite sorry ladies you have missed breakfast but no they’re were very rude ..

Friends_and_family Friends

2/10

Poor

14 Aug 2024

Youree

I got a small room on the fourth floor. Couldn’t get up the small stair! Accommodations were very small. Breakfast was okay location is the best. I got bitten by bugs in the room.

Business_and_leisure Family

4/10

Poor

08 Aug 2024

Ali

Dirty and poor condition

10/10

Exceptional

03 Aug 2024

Victoria

Ok for the price

It was great for the price and for what we needed which was just a bed, location is great. The only thing I’d suggest is advertising the parking properly as we drove around for 40 mins trying to find somewhere to park. The room was very basic and dusty but tbh we just needed a bed to sleep in so weren’t overly bothered. There were no tables available for breakfast so we didn’t have any so couldn’t comment on the food.

Friends_and_family Family

4/10

Poor

25 Jul 2024

Verified traveler

Not nice rooms, tiny bathroom with stained shower curtain. Ratty carpet in room . Not much daily cleaning of room, bathroom sink wasn’t cleaned well

Friends_and_family Family

4/10

Poor

22 Jul 2024

Jasem

Would recommend to anyone with children due to narrow and long stairs. Room was not clean and very hot. I have seen better hotels in a very poor country than the one we stayed in central London.

Business_and_leisure Family_with_children

6/10

Pleasant

19 Jul 2024

IBRAHIM

Friends_and_family Friends

2/10

Poor

19 Jul 2024

Scott

Overpriced dirty Hotel

Room was filthy shower curtain was mouldy hair in the sink carpet full of stains and the bedding had a foul odour as well as the towels definitely would not be stopping here again

Friends_and_family Friends

2/10

Poor

18 Jul 2024

Scott

Overpriced dirty Hotel

Room was filthy shower curtain was mouldy hair in the sink carpet full of stains and the bedding had a foul odour as well as the towels definitely would not be stopping here again

Friends_and_family Friends

10/10

Exceptional

18 Jul 2024

Nick

Good clean, no nonsense hotel.

Good place to stay when visiting London. 5 minutes walk from paddington train station. No thrills or whistles, just good clean basic hotel with standard room facilities.

Friends_and_family Friends

2/10

Poor

16 Jul 2024

Charlotte

Unfortunately, this was a negative experience for us, and appears to be the case for others who have stayed here too.
The room was filthy, and we found food on the floor.
The location is convenient and close to transport links, but this is the only positive thing I can say on this occasion.

Leisure Partner

6/10

Pleasant

11 Jul 2024

SHAYNE

Close to station

Leisure Family

6/10

Pleasant

11 Jul 2024

Mark

Room was clean enough if a bit past its best. Main issue was climbing several flights of narrow stairs to get to the room, as no lift. Not great if you have lots of luggage. Can't complain much given the price though.

Leisure Self

4/10

Poor

09 Jul 2024

Richard and Sally

Very dated and basic.

Room was not in the Seymour Hotel, but in another building along the terrace in the basement.
Sheets and towels were clean but decor, shower curtain and bathroom were terrible and desperately needing attention.

Partner

2/10

Poor

02 Jul 2024

H D

The location is ideal. You can get on the Paddington or Edgware Road underground within 5 min walk and get to anywhere in central London easily. There are some shops and restaurants nearby.
The rooms are dated. These appear clean. But...this is where the nightmare starts. It is crawling with bed bugs. You can't see them but when night falls they come out. I stayed two nights and have come back home literally covered in bites. They are all over my face, my hands, arms, legs, chest and back. It is the height of summer so I had a vest top/shorts set on and where the pjs covered is the only part of me not bitten. I'm on steroids creams, anti histamines and anti inflammatories trying to reduce the bite marks, some of which the doctor thinks will permanently scar. I look a total mess. To make it worse the hotel will not accept even the acknowledgement that they are in the wrong. even though the location is fab, avoid at all costs. Ive been home 10 days and still look like a dot to dot puzzle. Red scabby mess!!!

Leisure Family

2/10

Poor

30 Jun 2024

Charlotte

Absolutely appalling.. outdated and dirty!!

Leisure Partner

6/10

Pleasant

25 Jun 2024

michael

very close to Paddington station with direct train to Heathrow, room basic, lots of dining options close by.
no lift and you have to carry bags up stairs to accommodation rooms

Business Self

10/10

Exceptional

25 Jun 2024

Angela Mae

Amazing staff!

Leisure Family

8/10

Excellent

20 Jun 2024

julie

Happy customer

Room smelt a bit musty, but other than that very happy with cleanliness & staff. For the price with breakfast included, very happy. Would recommend.

Self

2/10

Poor

15 Jun 2024

Atif

It was the worst hotel I have ever stayed at

Business

2/10

Poor

14 Jun 2024

Duncan

Mouse in the room

There was a mouse in my room at 11pm and I had to change rooms

Business

2/10

Poor

06 Jun 2024

VIVIAN

El Hotel es sucio, el baño diminuto.Cuando llegué no habia nadie en recepcion, no hay elevador y te toca llevar tus maletas por unas escaleras empinadas y pequeñas además de inseguras. Se ve que el hotel es viejo y esta descuidado. El desayuno pésimo, pan tostado jamon y queso, no esperen más, lo unico bueno era que el colchón era suave y las almohadas también.

Leisure Self

4/10

Poor

05 Jun 2024

David

This property is fine for the budget, maybe, but very tired. It needs a facelift. if you are not going to be in your room very much then it may be for you.

10/10

Exceptional

05 Jun 2024

Sharon

Easy check in and friendly stay. Basic but edible breakfast and ideal location for my business trip. room spacious, bathroom tiny but clean. breakfast staff lovely

Business Self

2/10

Poor

28 May 2024

Pamela

Not what I expected

I booked to stay in the Seymour Hotel but when I checked in I was told I was staying in another building. When I booked I asked for a lower floor room as I have mobility challenges. I was told that I would be on the third floor and no offer of help with my heavy luggage! The top flight of stairs was a nightmare and I injured my knee! However, back at the Seymour I enjoyed my breakfast and a member of staff carried my luggage down for me. Will not be staying there again!

Self

2/10

Poor

24 May 2024

Nichola

The hotel was dirty, the room I was staying in looked like it hadn’t been cleaned in weeks. The comforter on the bed had white stains on them. The dresser had ants living on it and when I discussed this with the check in staff, they seemed uninterested. For the price I paid for the one night, I think I was ripped off!!

Leisure Self

2/10

Poor

12 May 2024

Linda

Very poorly kept.

2/10

Poor

10 May 2024

Stella

2/10

Poor

03 May 2024

Verified traveler

Noisy

My first impressions were good, it’s a budget hotel and so I didn’t have high expectations but the room was adequate and had all that I needed.

However, it quickly went downhill from there. I was in basement room 240, if you are offered this room do not accept it. Room 241 has a small out area which my room looked directly onto, it was filled with rubbish and when the family returned to there room at 11:30 they did not stop banging crashing and shouting, smoking outside my window until 4:30. This room was not in the main hotel and so at 3am I called reception and they assured me they’d sort it after first claiming the noise was the tube! By 4am I had contacted hotel.com who were really helpful in refunding me but this did not make up for the 2.5 hours of sleep I had before an important day at work

Business

6/10

Pleasant

02 May 2024

Lucia

Good value for money, improvements are necessary

Excellent location and good value for money.
Confortable beds but small bedroom and tiny bathroom. Impossible not to wet the whole bathroom when having a shower and not even a mat for the floor is provided.
Breakfast is reasonable but bad service. Breakfast time is said to be until 9.15am and 9.20 guests are asked to leave the place even if they are still finishing eating. I had to finish my coffee and toast at the reception

Friends_and_family Family

2/10

Poor

01 May 2024

David

Tiny bathroom. Doggey stairs .no lift small room

Friends

4/10

Poor

28 Apr 2024

Monika

Low standard

I booked double room with shated bathroom. At the check in I've got quadruple room en-suite. Crammed with 3 beds (2 single and 1 double) little space with tiny shower room. Room hasn't been vacuumed or dusted. Dirty shower room from where was nasty smell coming from the drain.
Ear plugs is must. Big plus for the spacious reception area and posibility of leaving heavy suitcase there overnight. £90 for that standards is huge overpayment.

Business

2/10

Poor

26 Apr 2024

Olivia

Too many stair to room, loud at night, smelly room would not stay there again

Leisure Friends

4/10

Poor

21 Apr 2024

Luke

Nobody on reception upon arrival, grumpy staff

Leisure Self

6/10

Pleasant

13 Apr 2024

Ian

This property is not what I expect from Expedia. The room looks like it was decorated in the 70's. Guests have been smoking in the room for so many years everything is yellow. The soft surfaces smell like smoke. I'm glad I only stayed 1 night.

Leisure Self

2/10

Poor

06 Apr 2024

Hannah

We arrived and were greeted well. The room we were directed to was terrible. The staircase filthy and the actual room OMG. My children cried as we walked in. It smelt and was so hot. We checked the room and found ‘something’ on the window sill. The floor, walls were filthy and the bed base had a questionable stain. The bathroom was like a caravan bathroom which had been dropped in to the room. I had to find another hotel to stay at. After asking for a refund I was told to go through the booking company. After a lot of going back and forth I finally received a refund. The other hotel cost me £30 more and included a clean room and full unlimited breakfast

Leisure Family

6/10

Pleasant

26 Mar 2024

James

Not recommended

Not a great trip. Bathroom was clean. Look is fairly modern. However dome odd stains on the blankets were a bit disconcerting and soured tbe experience. Pillows smelled a bit too. No iron and ironing board, which was disasterous as I was away for work and an important meeting!

Business

2/10

Poor

24 Mar 2024

Ben

Tiny, outdated, uncomfortable. Shower room was worse than a caravan’s facility.

Leisure Friends

2/10

Poor

20 Feb 2024

Neil

Hands down the worst hotel I’ve ever stayed at. Filthy. Absolutely no effort made to clean. We had rubbish under the beds after previous guests.

Leisure Family

8/10

Excellent

01 Feb 2024

Ibiere

Great stay...

Front desk person was super-helpful and accommodating when I requested a change to my room. I really appreciated that. Breakfast staff were rude and kicking people out though. Yes, breakfast ends at a cwrtain time but if people are still eating what they have already picked up, give them a chance to finish their food.

Self

10/10

Exceptional

16 Jan 2024

VALERIE

67 steps up a windy narrow staircase carrying a small suitcase, hoping that my 85 yr old father wouldn,t fall on the way up. Not ideal for anybody with breathing difficulties / asthma. No teaspoon, one saucer for 2 cups, bedding clean but only 1 pillow each. TV kept going off, shower drain needs some Mr Muscle drain unblocker put down it as I was worried I was going to flood the tiny bathroom. Lovely coffee at breakfast. All in all £45 well spent. A few tweaks needed and a warning that a lot of stairs and no lift would be better on the website.

Leisure Family

8/10

Excellent

05 Jan 2024

Verified traveler

Better than most cheap hotels in London

Two relatively comfortable single beds, decent size room, working television and kettle. Strong water pressure and hot water from sink and shower. Radiator running all night so it was warm. Convenience store next door to main building is open late and cheaper than others nearby also.

Business

4/10

Poor

21 Dec 2023

Binoy

The property is in central London. But there is no elevator and I had to climb 3 floors with my child in hand. Bed had some dust. And the property itself is not well maintained and clean. Not suitable for families with small kids.

Leisure Family_with_children

6/10

Pleasant

19 Dec 2023

Verified traveler

Breakfast served very good ! Room clean everyday ! Very convenient location! Close to every tourist needs.

Friends_and_family Family

6/10

Pleasant

19 Nov 2023

barry

Night in Camden

After checking in we were told that we were actually staying in a different building a short walk away. The reception bore little resemblace to the site pictures. The room did not seem clean and there were holes in the quilt cover. Disappointing.

Friends_and_family Friends

2/10

Poor

14 Nov 2023

Philip

Dirty Hotel

Dirty hotel, unhelpful staff. Put an elderly person on the 6th floor, no lift and no help. No rubbish emptied, hairs on the sink and pillow case left for me to change.

Self