Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Mandalay Picton House Hotel

London · United Kingdom

122 Sussex GardensView location

7.2/10Very good1,000 Reviews
Cleanliness7.4/107.4
Service8.2/108.2
Comfort6.2/106.2
Condition6.2/106.2
Location9.2/109.2
Neighborhood8.8/108.8
Amenities6.8/106.8
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mandalay Picton House Hotel

A stay at Mandalay Picton House Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0. 7 mi (1. 1 km) from Oxford Street and 0. 7 mi (1. 2 km) from Marble Arch.

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. A complimentary self-serve breakfast is served daily from 7 AM to 9 AM. Stay in one of 18 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have showers and hair dryers.

Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.

Read more about this hotelShow less

A stay at Mandalay Picton House Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.7 mi (1.2 km) from Oxford Street and 0.7 mi (1.2 km) from Marble Arch.

Stay in one of 18 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested. null

Popular amenities

Free WiFi
Concierge

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: GBP 5.0 per night
    • Rollaway bed fee: GBP 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Norwegian

    English

    Urdu

Nearby attractions

Hyde Park 0.4 km / 0.3 mi
Kensington Gardens 0.5 km / 0.3 mi
Oxford Street 1.2 km / 0.7 mi
Marble Arch 1.3 km / 0.8 mi
Park Lane 1.3 km / 0.8 mi
Baker Street 1.4 km / 0.9 mi
Selfridges 1.6 km / 1 mi
Kensington High Street 1.7 km / 1 mi
Kensington Palace 1.7 km / 1 mi
Royal Albert Hall 1.8 km / 1.1 mi
Regent's Park 1.8 km / 1.1 mi
Marylebone High Street 1.9 km / 1.2 mi
Imperial College London 2 km / 1.3 mi
Lord's Cricket Ground 2.1 km / 1.3 mi
Bond Street 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 18
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Mandalay Picton House Hotel

7.2
Very good
1,000 Reviews
Cleanliness
7.4 /10
Service
8.2 /10
Comfort
6.2 /10
Condition
6.2 /10
Location
9.2 /10
Neighborhood
8.8 /10
Amenities
6.8 /10
100 reviews shown
10/10
Exceptional
24 Feb 2024
Celine
We loved our stay at this remarkable hotel. I would suggest it to everybody thats looking for a inexpensive and good stay in the heart of london. The owner is very nice and courteous. He was giving us good recommendations for food and the overall experience in this amazing city.
Leisure Friends
10/10
Exceptional
31 Dec 2023
Mike
A lovely stay, staff are welcoming and helpful 24hr. I would definitely stay here again, fab experience.
Leisure Family
8/10
Excellent
18 Dec 2023
Jordan

Helpful Staff

Very decent budget accommodation. I wasn’t happy about the large amount of mold on the bathroom ceiling, but I was happy about how quickly the staff got someone in to clean it after I told them about it. The room itself was very small but clean, warm, and safe-feeling.
Self
6/10
Pleasant
13 Dec 2023
Vincent
It is a small hotel in an area with similar small hotels which offers a basic room with a bathroom for a very decent price. The rooms are small but if you just need a place to stay for the night and to wash up in-it works just fine.
Leisure Partner
2/10
Poor
12 Dec 2023
Verified traveler

Needs complete refurb!!!

It seriously needed a complete renovation.
Carpet in my room is dirty and has stains on it.
Pillow a bit hard, and very squeaky bed and floor!
Very tiny shower area in toilet only just managed to fit in and drain is partially clogged and very slow to drain, i thought it would overflow while i was having a shower and flood the whole toilet thus i kept turning the water on and off while having a shower.
The only plus point was the staffs were really helpful.
Will not stay there ever again!!!
2/10
Poor
30 Nov 2023
Verified traveler

Not recommend to friends

I want to say I will not recommend this \"Hotel\" to people for four reasons:
1. The room is cold at night because the heating is off overnight.
2. Basic washing items such as shower gel and shampoo are not provided for customers at the Hotel level.
3. The main door of the hotel is controlled by the hands of the hotel staff (owner) so every time the customer can not enter without his permission.
4. The staff (owner) was not polite and shouted at me \"Why only you\" when I needed him to open the main door as the remote control was out of work.
Partner
2/10
Poor
12 Nov 2023
Lorna
Very dusty and we had to leave early as we were all suffering with allergies eg wheezy sneezy chest tightness runny nosed
8/10
Excellent
24 Oct 2023
Matthew

Great location, and comfortable stay

Comfortable, clean and convenient. Nothing to write home about and a little tired in places, but very good value for money.
Business
10/10
Exceptional
23 Oct 2023
eleanor

Nothing to whinge about

Could not fault it really, would very happily stay again
Partner
10/10
Exceptional
19 Oct 2023
Lee
Great value hotel in a nice area, very clean and lovley hosts budget hotel but for London great value for money x
Leisure
10/10
Exceptional
18 Oct 2023
Lynn

Good service and kind owners.

The hotel is cozy and comfy. The owner and his wife are kind, friendly and always ready to help, his promptness for service is outstanding.
Partner
8/10
Excellent
17 Oct 2023
Hussain

Good location

The hotel was conveniently located and close to shops, eating places and London Paddington train station. The cost could have included breakfast in it.
10/10
Exceptional
12 Oct 2023
Paul
We had a lovely overnight stay, clean, easy to find, great price…little tired but what do you expect at this price point? Would definitely stay again
Leisure Partner
2/10
Poor
10 Oct 2023
AJ
Room I stayed in is in basement. Worse than a jail cell. It should not qualify even as a hotel room.
Business_and_leisure Self
2/10
Poor
07 Oct 2023
Verified traveler

Worst hotel ever

Horrible hotel filthy smelly just horrible can’t believe it does not get shut down. Don’t stay here
Business
6/10
Pleasant
05 Oct 2023
Thompson Wai Chi
Staffs are friendly ,the room is very tiny that there is only one square tea table of around 1.5 sq feet, but a tv is put on it. You need to choose either watch the tv or use the table for the hot water boiling and cups. Suggest hang the tv on the wall. Shower head is fixed and small, suggest use a larger hand held shower head is much better.
Partner
6/10
Pleasant
01 Oct 2023
E
Nice location
8/10
Excellent
25 Sep 2023
Verified traveler

Nice little hotel

For the price, it's hard to complain. The room was clean with toiletries issues, a kettle, tea/coffee. My only complaint would be we found the mattress to be a bit uncomfortable. Overall the hotel was pleasant and the owners are really nice. I would recommend this to anyone looking to stay in central London on the cheap.
Partner
10/10
Exceptional
24 Sep 2023
Jorge
So underrated. Loved this place so much and loved the price even more
10/10
Exceptional
22 Sep 2023
Km

Cheap and cheerful

Cheap and cheerful. Nice pleasant staff, clean and very central. Very basic. Outside noise at night due to thin windows, but ear plugs would solve that. Would go again.
Friends_and_family Friends
8/10
Excellent
19 Sep 2023
James
Room was good enough for a quick stay. Room was clean and in good condition
Business
2/10
Poor
18 Sep 2023
Karim

Avoid, avoid, avoid. This is just terrible

Terrible experience. Spent 3 nights with my daughter, very tiny bedroom, beds were wobbling all right thus i couldnt sleep because of the noise they make. Reported this the next morning but didnt improve altgough i was told this was fixed. Bathroom is tiny, no shampoo. Even the floor is wobbling even one moves in the room next door.
I do beleive this hotel should be banned as it doesnt meet minimum atandards.
Partner
10/10
Exceptional
17 Sep 2023
Colin
This is a basic, no frills hotel near Paddington Station and the Heathrow express. Cost effective for a night before or after a flight.
Business_and_leisure Self
6/10
Pleasant
15 Sep 2023
John
Very friendly owner. No refreshment replacements for my second day. Very dodgy plumbing. I doubt that it would pass fire and health and safety inspections. But by London standards, it was cheap, and adequate.
Leisure Self
10/10
Exceptional
14 Sep 2023
Raymonde
It is fine for a night ; bed out of a prison but actually quite comfy. TV tiny but worked ; just a place to rest a head.
No desk was a shame but blankets not a overwarm duvet
Leisure Self
10/10
Exceptional
01 Sep 2023
Kery

Great value hotel close to Hyde park!

Rooms were clean, Beds were very comfortable. Staff were very friendly & accomodating. Great value compared to other prices in the area.
We were 2 mins around the corner from a very vibrant street with nice bars and food options, 5 mins from Paddington station & 5 mins from Hyde park.
There is a wonderful Argentinian bistro close by that does fantastic coffees and breakfast!
Would definitely return!
Business
4/10
Poor
28 Aug 2023
Athanasios
Property has not been renovated or updated in a long time. Expect old, worn, stained furniture, floor coverings and linen. Bathroom is tiny. That said the proprietors are polite, helpful and trying their best. I felt welcome and safe. I would crash here again for one night and for the right price, not much more than 70€ a night. The area is very convenient to transportation. The Victoria, Paddington is a splendid pub nearby which I enjoyed patronizing.
Leisure Self
8/10
Excellent
25 Aug 2023
Jennifer
Good choice for a night. Simple. Kind and helpful and friendly staff. Excellent location.
2/10
Poor
17 Aug 2023
Paul

£98 Prison Cell

This hotel is a dump we were given basement room below ground via narrow carpeted feller steps. There are better prison cells that the room we had. Very basic tubular frame ancient single beds. Quite large on suite toilet and shower. The room was very dismal
but the sheets and pillow cases were crisp and clean. The fire door next to our room door which leads into the kitchen was locked complained to the owner who said I quote “don’t worry if their is a fire we will come down and unlock it and let you out”.
Second fire exit from basement led up on to same corridor as the cellar steps so fire ground floor NO WAY OUT.
Fan on floor, kettle Tea Coffee and very small tv. No guests allowed in rooms.
Any self respecting girl friend or wife would refuse to stay ( this room would kill any chance of romance) for £98 for one nights stay without breakfast. This is the lowest of the low 1 Star hotel I wouldn’t even class it as one star. Only thing in its favour is its location close to Tube Restraunt’s and Drinking Venues which I suggest you visit and consume several hard drinks prior to retiring to your room.
Partner
2/10
Poor
04 Aug 2023
Hea-un
we booked a hotel room for 5 people but it was a bit cramped, the room was very basic and had a shower stall but that was also very cramped. only a few handsoaps, no shampoos. blankets were cold. had to request an extra pillow, but the staff were fine to provide one.

the hallways were cluttered, and on the basement lever where we were one staircase was wet and slippery, the other at the bottom corridor a vacuum cleaner was left out. there were also personal hygiene items left out in the corridor (deodorants etc.)

it was also very noisy at night with the people upstairs from us thumping around walking late into the night, and their voices carrying through the floors. we could hear their conversations well into the night.

on the other hand the staff were very kind.
10/10
Exceptional
31 Jul 2023
sharon

Cheap and cheerful and spotlessly clean.

For us three women needing somewhere cheap in the Paddington area this little place was perfect! Spotlessly clean and only a few minutes walk from Paddington Station. Its not the Ritz and neither is the pricing. Our room was compact with a small ensuite bathroom. Three single beds that were very comfortable and had beautifully crisp white sheets. The lovely owner was helpful and the building is secure. They were kind enough to allow us to drop our luggage off in the morning and they kept it safe.
The place could do with upgrading but then i guess it would be much more expensive.
Overall was very happy . We just needed somewhere safe, clean and comfortable and this is exactly what we got.
If you just need a bed and dont want to spend a fortune then give this place a look.
Friends_and_family Friends
10/10
Exceptional
18 Jul 2023
Colleen

Would recommend

The proprietor, Dwight was wonderful, very friendly and accommodating. The location was fantastic. We felt safe. Rooms are basic but adequate.
Friends_and_family Family
10/10
Exceptional
11 Jul 2023
Louise

Friendly staff

Friendly staff!
Great service and good value for money.
Friends_and_family Family
8/10
Excellent
10 Jul 2023
graham

short stay

very friendly and helpful host good location for hyde park and paddington station
Partner
8/10
Excellent
09 Jul 2023
Julie

Very Happy

We stayed here for one night my daughter and me. Close to Hyde Park which we chose it to see Billy Joel .The couple husband and wife i guess were very friendly and accomadating. We had a small twin which was a little cramped but fine for what we needed. Definitely stay again.
Partner
10/10
Exceptional
07 Jul 2023
Weng
Excellent location for our short stay in London. Rooms are basic and clean. Very close to shops, eateries and Paddington station. Friendly couple who owns and runs the hotel.
Leisure Family
8/10
Excellent
06 Jul 2023
Karl
Check in was easy and handy as manned 24 hours as we were arriving at different times. Short walk to hide park, bars restaurants and shops
Leisure Friends
6/10
Pleasant
02 Jul 2023
Nicolas
Convenient location near Paddington to get from / to Heathrow airport. Multiple tube lines nearby.
Front desk people polite and professional.
The bedroom itself was small and basic but clean. Ex: no room for a small desk, one plug at the bottom of the bed, toilet at the edge of the basin, paint that has changed color over the years, 3rd floor [US] with no elevator, heard the TV from another guest on the floor.
Business Self
8/10
Excellent
29 Jun 2023
Julia
Easy d check in. Very friendly hosts
Friends_and_family Family
10/10
Exceptional
28 Jun 2023
Jenny
Amazing value for money in the location. Walking distance from Paddington station and Hyde Park . It’s small but comfy clean beds , hot shower and first floor rooms had a big opening window and small balcony . The owners are friendly and accommodating. Allowed us to leave our luggage on the last day until our train time. We will be back .
Leisure Friends
10/10
Exceptional
27 Jun 2023
Richard
Great location. The owners were very polite and welcoming.

We had the room right at the top and were pleasantly surprised. The bed and pillows were comfortable. It was nice and quiet. The room was a little hot due to the hot weather but the fan helped with that.

The bathroom is small but there's a separate shower area so the floor didn't get wet and it was enough room for me and I'm 195cm.

You get what you pay for, and for this price in this location I'd definitely stay here again.
8/10
Excellent
27 Jun 2023
Amanda
The hotel staff was very friendly and the location is basically perfect. The room and bathroom weren't spacious and the beds were not very comfortable, but if those things aren't super important to you, then this is a great option.
Leisure Family
8/10
Excellent
27 Jun 2023
Sam
Basic but clean and convenient.
10/10
Exceptional
23 Jun 2023
Ambur Lindstrom
Close to the tube. Very safe and quiet
10/10
Exceptional
19 Jun 2023
Khizar
It was a comfy stay, host were very friendly and cooperative, just missing the breakfast option, even if it is going to cost reasonable price
Friends_and_family Family
10/10
Exceptional
14 Jun 2023
Elizabeth
Wonderful staff, good value for money
Business Self
8/10
Excellent
08 Jun 2023
Andrew
Staff really friendly, but decor a bit tired. Could do with refurb to modernise a bit, but fine for a few nights.
I'd consider staying there again.
Location fine for tube and Paddington Station for connectivity to the rest of London.
Business Self
6/10
Pleasant
31 May 2023
Michael
Five minute walk to Paddington Train & Underground Station. Kensington Palace, Park and Gardens are 15 minutes walk, lots of shops and restaurants five minute walk. Nice and safe walkable area.

My room was small and needs updating/refurbishing, carpet needs replacement. No elevator, only stairs, no breakfast, kettle in room for tea and coffee, small TV.
Leisure Self
8/10
Excellent
26 May 2023
Verified traveler
Absolutely amazing location and friendly staff.

This is much more hostel-like than a hotel, but perfectly clean and comfortable.

Be warned the WIFI does NOT work in the basement rooms (Room 2) and your mobile data won't work either so if you need to work, get a room on the main or upper floors.

Otherwise a wonderful stay for the price.
Business_and_leisure Self
6/10
Pleasant
26 May 2023
Russell

It was ok

The Mandalay Picton was a good price compared to other similar hotels in the local area, it is handy for the train station and the tube . it is clean and the staff were pleasant enough.

The room was no exactly welcoming but it was clean and the bedding was fine, I would stay again but i would look for an alternative for some time before i clicked on this one again
Business
8/10
Excellent
25 May 2023
Caitlin
Let's start with the good stuff:

1. It was super close to Paddington train station, a few pubs, and some tourist shops. Awesome location.

2. It was clean, was well taken care of, had friendly staff, and a decent bed. All good things for the price we paid.

Other stuff - I'm only mentioning it so that other people can hopefully be aware (haha)

3. The bathroom is so hilariously small, like, the pictures don't even do it justice. It's kind of like if you popped a shower into an airplane bathroom. I think possibly a child could be comfy showering in here, but a full grown adult is going to have issues. So that was fun.

4. The doors say that you have to turn the key to the right to open the door - what they don't tell you is that if you accidentally turn the key to the left first, you end up locking yourself inside. Like, bang on the door to have a staff member come free you kind of lock yourself inside. This is beyond unsafe to not be able to escape from your room in the event you turn a key the wrong way. To be fair, they do tell you to turn the key to the right, but if you happen to make a mistake... yikes.

Anyway, nothing earth-shattering, but for those people who like to read reasonable reviews prior to booking, I'm leaving it here anyway.
Leisure Partner
6/10
Pleasant
24 May 2023
Verified traveler

Practical Budget Choice

The rooms were basic but adequate and clean with tiny but functional ensuite. The staff were friendly and helpful
Business Friends
10/10
Exceptional
22 May 2023
Verified traveler

Great stay

Very friendly staff, room had everything you need, excellent value and central London location
Self
6/10
Pleasant
21 May 2023
Brian
Fine for the price, if only there to sleep and shower.
10/10
Exceptional
15 May 2023
Greg
Very nice stay for someone on a budget - easy walking distance from Paddington. Thank you. :)
Leisure Self
8/10
Excellent
06 May 2023
Neil
Very friendly family owned/run hotel
Leisure Self
10/10
Exceptional
29 Apr 2023
SUE

Clean, tidy and convenient!

This was my first stay here and it is always a 'concern' when booking, about the accommodation. I was so pleased with my stay though, as the situation was brilliant being only a few minutes walk from Paddington, the room was really clean with everything that I needed for a one-night stay and the reception staff were second to none. They were very welcoming and went out of their way to help me. I will definitely stay here again when I am next in London......... assuming there is availability!
Self
8/10
Excellent
26 Apr 2023
Gavin
The Mandalay Picton House is a discount hotel. So right away if you accept that, you can get a room without having to share a bathroom in a part of town that is very convenient for commuting with multiple bus stops near by and Paddington rail station only a block away. It is also very close to Hyde Park. The neighborhood is pretty quiet which has its pros and cons as a traveler. The people running the hotel are very very nice. The room is very small and there are no amenities at the hotel at all. But again this is a discount hotel. The beds were adequate, there should be more and better pillows. But that’s a small gripe. The only real negative was the shower. It’s took a very long time to get hot water and it was unpredictable as to whether or not the shower would stay hot after waiting the time to get to the right temperature. Esp for the second person who on some days got a better shower and on other days got no hot water at all.
Still overall if you’re looking to save money while staying in London and you’re ok with your hotel just being where you sleep; the Picton House will work.
Leisure Friends
10/10
Exceptional
25 Apr 2023
Marina

Just the job for a overnight stay

Great location great service great stay
Friends_and_family Family
4/10
Poor
25 Apr 2023
Hanna
Warm welcome but the various tired points in the room were a real disappointment. A budget stay, granted, but care and attention to general maintenance is expected. Wobbly sockets, dodgey wiring, rotten window frame, Rusty threshold, out of date door locks, no duvet (just a fleece blanket) the cheapest and squeakiest bed in the world, and water dripping through the ceiling from the room above. The friendliest of welcomes can’t really make up for generally poor standard of upkeep.
Leisure Partner
8/10
Excellent
12 Apr 2023
Ian
The staff were very helpful.

The room was clean and had plenty of hot water
Leisure Partner
10/10
Exceptional
11 Apr 2023
Joe
Clean, comfortable, quiet, close to Paddington.
2/10
Poor
08 Apr 2023
ANNE
We checked in but decided not to stay as the room was tiny and dirty. We booked another hotel
Leisure Family
8/10
Excellent
26 Mar 2023
Mark
Had an enjoyable stay for 2 nights ,worth the cost of our booking , so close to the amenities, room was clean and host was very friendly and welcoming ,would definitely stay there again
Partner
8/10
Excellent
25 Mar 2023
Ciara
The location of the property is hard to beat. The hotel is a couple of blocks away from the (big) Paddington transit station as well as near many restaurants and convenience stores. This worked perfectly for easy transportation from the airport to the hotel, using public transit around London, and using the Big Bus Tour transit system to easily catch the tourist sites and walking tours.

The hotel staff is friendly and very kind. You need buzzed into the property every time you enter the main door, so a staff member is available 24/7.

We stayed in a 2-twin bed room with an en-suite (bathroom). The biggest downside is that the en-suite bathroom is VERY small. It’s about the size of an airplane bathroom. The shower measures about 1ft x 2ft. When you use shower, the shower curtain sticks to your body constantly and it’s very hard to productively shower yourself.
Leisure Family
8/10
Excellent
24 Mar 2023
Benjamin
I thought it was a bit odd that you had to ring the bell every time that you wanted to get into the main entrance, but it did not take long to get in at all. Maybe a minute max. I did like that there was a fan available for me to use in the wardrobe. Overall a very nice stay.
Friends
6/10
Pleasant
20 Mar 2023
Jean
The sheets were clean, Wi-Fi worked. Central London. What more can you say
Partner
8/10
Excellent
18 Mar 2023
Kirti
Warm welcome and the homeliness of the place! Nice and quiet...easy reach of station and restaurants etc.
Friendly and kind reception staff.
Thank you we enjoyed our stay.
Leisure Partner
8/10
Excellent
28 Feb 2023
David
Clean room and bathroom, comfy bed, good price, shops/cafe's nearby for breakfast - fine for a short stay!
Leisure Partner
4/10
Poor
25 Feb 2023
Verified traveler

Poor hotel in dire need of updating

Bed didn't come with a duvet, but a blanket that seemed to have originated back in the 1970's.

Bathroom was tiny, shower and toilet were so close together that you can't shower properly.

Avoid and only use if you have no other alternative.
Self
6/10
Pleasant
23 Feb 2023
Muhammad
My big concern was cleanliness, carpet and blankets are very dirty and smelly, room and washroom are very narrow, staff was very good
Business_and_leisure Self
8/10
Excellent
15 Feb 2023
Verified traveler
Always a very friendly welcome
Partner
8/10
Excellent
14 Jan 2023
Kyle
Overall, this was well worth the price. I booked the cheapest, double room option and was quite satisfied. Rather small bathroom and some stains on the blankets, but for the price I can’t complain at all. Easy access to the tubes nearby and very friendly staff. No bed bugs is always a positive.
Leisure Partner
8/10
Excellent
03 Jan 2023
Amanda
Ok for a one night stay. Perfect location for Hyde Park winter wonderland
Partner
10/10
Exceptional
19 Dec 2022
Upama
The hosts were so lovely, friendly and welcoming. The area is only 5 mins walk from Hyde Park and Oxford Street. Location meant didn't have to get the tube to get everywhere. Would stay again
Leisure Family
6/10
Pleasant
17 Dec 2022
Verified traveler
Very noisy, because of underground’s, room wasn’t bad but opening the toilets door would make all room shake and the window almost fell. If you go for a night just to sleep and pay cheap it’s okay.
Friends_and_family Friends
10/10
Exceptional
15 Dec 2022
Barney
Close to all public amenities, clean property and friendly staff.
Leisure Self
4/10
Poor
13 Dec 2022
Kaitlyn

Nope

The shower was so incredibly small. Im a small person and still bumped the sides with my elbows and the modly curtain stuck to me.
I only had 1 hot shower in my 3 day stay because there apparently was a pipe issue. When I called the front desk to ask, they told me rather rudely to look out my window to see what was going on. Personally, that's not my first instinct when the water is out. So I took an ice cold shower during December which left a lot to be desired, such as feeling in my extremities.
Basically, this hotel is overpriced because I've had better accommodations at a campground. It is close to a tube station, and that's about the only good thing I can say.
Friends_and_family Family
8/10
Excellent
11 Dec 2022
Godwin

Good hotel will there again.

Good hotel will there again.
Business
2/10
Poor
10 Dec 2022
Verified traveler
No room heating or hot water, thin blankets on the bed in December. Really not acceptable.
Self
2/10
Poor
23 Nov 2022
Dumisani
I wanted a simple reasonable accomodation .l got a small passage passed as room 12. Toilet door wont open fully because it fouls with the bed .The staircase , so steep and narrow .Horrible place there
Business_and_leisure Partner
8/10
Excellent
21 Nov 2022
MR A

Hotel near to Hyde Park

Budget accommodation, Lancaster Gate tube station isn't far away. Several eating places nearby.
Self
10/10
Exceptional
15 Nov 2022
Barney
The staff was welcoming and very accomodating.
Leisure Self
8/10
Excellent
07 Nov 2022
Ute
Great location, good value for low rate. No frills - narrow stairs, no lift, no a/c, no breakfast, thin mattress. But clean and private bathroom, perfect if all you need is a place to sleep.
Leisure Self
10/10
Exceptional
26 Oct 2022
Jenny
Clean and tidy
Leisure Family
6/10
Pleasant
25 Oct 2022
Rachel

Convenient

Very close to Paddington station. Small cheap room with tiny bathroom but clean and all OK… wifi, kettle, blankets, and could leave luggage after checkout.
Partner
8/10
Excellent
24 Oct 2022
andrew
For a one night stay it is perfectly adequate, it’s not Park Lane but it’s clean, comfortable, hot shower and convenient. Good for the price. If you are finding fault then pay more and stay elsewhere.
Business
8/10
Excellent
23 Oct 2022
keith
Hotel is fine for a 1 night stop, The owner was pleasant and greeted us on arrival. Our room was a twin overlooking the main road which was fine. The bathroom unfortunately was really small. But overall our stay was ok.
Leisure Family
10/10
Exceptional
19 Oct 2022
Tamiya
I loved staying at this hotel! The room was very small but that didn't bother me!

The staff were easy going and kind. My room was clean and I was surprised to find a small TV and Teapot in my space. I would stay here again!

If you're a light sleeper, bring ear plugs. It's an old building that creaks a lot.

The dining options were incredible. Within a 2-minute walk I found many places that had fantastic food.
Leisure Self
10/10
Exceptional
18 Oct 2022
Roberta
We just had a short overnight in London. Mandalay was very reasonable and close to the train station. We got what we paid for. Our room was tight but not a problem. The owners were interesting and wonderful people and we felt safe and accommodated.
Leisure Partner
10/10
Exceptional
16 Oct 2022
Angus.

Nice friendly little hotel in Paddington

Friendly owner nice little hotel handy for Paddington Tube Clean. Good TV. Shower ok reasonably priced for London.
Self
6/10
Pleasant
10 Oct 2022
Rhiannon

Literally a room for the night.

The room is cheap and it's central london. The shower was tiny and i did not trust it to get me cleaner, so i gave it a miss. Bedding was just a sheet and blanket. Literally was there 10 hours as could not get a train home. It's basic at best. Will prob pay extra next time to get a better place. On a budget it's a roof.
Partner
6/10
Pleasant
28 Sep 2022
John
Cramped shabby. No working Wi-Fi. TV signal dreadful.
However very close to Paddington station, and host friendly
Self
10/10
Exceptional
26 Sep 2022
Elaine

Hotel stay

Small room, but had everything we needed for one night. The room was clean, tidy and well aired. The owner of the hotel was very friendly and welcoming.
Friends_and_family Family
8/10
Excellent
24 Sep 2022
Mark
A simple hotel, in an excellent area. Steps from Paddington and surrounded by a wide choice of restaurants. Rooms on the front have to deal with some street noise; the back is quieter. Helpful staff. Overall, a good bargain for London.
Business Self
8/10
Excellent
21 Sep 2022
Derek
Booked twin room for myself and my brother for Queens funeral before all hotels decided to increase their prices. It was perfectly located for us close to Hyde Park. Other reviews would have put me off if I had come with my wife but as we were just using it as a bed and base, we were willing to accept any negatives.
The room was spot on. Comfy twin beds and clean throughout. Tea/coffee facilities. Toilet, sink and shower all en-suite. We were well rested after paying respects in the queue. Plenty of places to eat nearby and late supermarkets. A lovely full english breakfast round the corner at Mimo's for £8.50.
If you want a cheap and cheerful place to use as a base to visit London, stay here
Leisure Family
2/10
Poor
18 Sep 2022
Kelly

Absolutely awful

This hotel is absolutely awful. After making a mistake by booking 2 people instead of 2 adults and child which was absolutely my fault we was told by an extremely rude man on the desk that we could not stay and gave an whole range of health safety reason why we couldn't stay. He then changed his tune and said that as long as we paid an additional £20 we could stay and accept any responsibility making an absolute farce of what he had just said about the H&S. We did initially agree to pay the £20 but on entering the room we quickly decided to change our decision and find another hotel. The room was very basic, unwelcoming. I would not advise anyone to stay at this hotel
Friends_and_family Family
6/10
Pleasant
15 Sep 2022
Gamal
Like:
-Staff was friendly
-Location was amazing

Dislike:
-No key for front door
-wireless was poor
Business_and_leisure Self
10/10
Exceptional
12 Sep 2022
A

Friendly helpful and comfortable

Everyone was friendly and helpful. The room had tea and coffee facilities and was comfortable.The hotel does not provide breakfast, but that's no problem as there are plenty of options just around the corner. Great location for Paddington station.
Partner
4/10
Poor
11 Sep 2022
Kevin

Horrendous smell on towels and pillow case.

Small room, tiny shower cubicle, horrendous smell on towels and pillow case.
Friends_and_family Friends

Location & surroundings

Mandalay Picton House Hotel
122 Sussex Gardens, London, United Kingdom

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Mandalay Picton House Hotel

55 hotel photos