Name: The Pilgrm
Address: London Street, 25, London, W2 1HH, GB

10/10

Exceptional

27 Jul 2026

Marie

Personnel accueillant. Chambre propre et très fonctionnelle. Lounge et terrasse surprenants et accueillants 😃 très bien situé!

6/10

Pleasant

25 Jul 2026

Derek

The area where the hotel is convenient but Noisy area.

8/10

Excellent

25 Jul 2026

Curtis

The way the room is decorated and the comfy bed and pillows

6/10

Pleasant

24 Jul 2026

Olida

1st floor room - VERY LOUD outside noise. Faced the back alley, loud pub noise at night and loud trash pickup in the morning. I have stayed here several times and the noise level on the 1st floor is too much, even for a New Yorker.

8/10

Excellent

19 Jul 2026

Kate

The room was clean but very small but was expected, the TV did not work at all which was frustrating with a child who wanted to chill in the evening. One night the bar/terrace was closed which was inconvenient as we had to go back out into Paddington. Overall stay was convenient, nice hotel, staff provided an ice lolly and water on arrival which was fab as it was hot and we’d been travelling for hours.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Barbara

The problem we had was that it was not possible to cool the room down and as it was west facing the sun was on it in the afternoon and evening. The fan only created a fan oven effect. We had to go out to get some relief. However we needed the windows open overnight which meant we got some cooler air but that came with street noise.
An air conditioning unit would have solved the problem.

Partner

10/10

Exceptional

12 Jul 2026

Scott

Great location and fantastic breakfast.

Partner

4/10

Poor

06 Jul 2026

Keon

No A/C, the room was like a box and could barely breathe inside, all we got was a lousy fan that did nothing and also couldn’t open the window either. The lounge was closed on our first day for a private event which we were not made aware of in advance. There wasn’t even a proper reception area it was just kind of thrown by the hallway and just felt very tight. The noise from our room was excessive, doors slamming constantly waking us up. The staff were really friendly and helpful and also the cleaners were very polite and kind so they both deserve props but everything else was awful, especially when you are paying a lot of money which we did for a few nights, you hope and expect the bare minimum and we didn’t have that. Wouldn’t recommend staying at all too be honest

Partner

8/10

Excellent

01 Jul 2026

Nicola

The hotel room was gorgeous, clean and comfortable. Lovely comfy bed. The room was a good size and everything was spotless. Our only issue was that the window barely opened and we stayed in warm weather. The room was boiling and we needed the fan on day and night

Partner

8/10

Excellent

27 Jun 2026

Ashlee

The hotel was very cute and had lots of character and charm. There was a heat wave and there is no air-conditioning. It was beyond the control of the hotel. They did have a fan and a window that opened. However, that was the hottest hotel experience I’ve ever had. My recommendation would be that it would be wonderful as long as it’s not the heat of summer.

Partner

10/10

Exceptional

23 Jun 2026

Kim

A quirky boutique hotel in a terrific location. The rooms are small but include all you need, cleverly configured with neat design features. Would highly recommend.

Family

6/10

Pleasant

21 Jun 2026

Benjamin

The room was good and the vibe was fine. but if you forget your key at checkout which virtually no hotel cares about they will charge you £22 which is a little ridiculous for such a cheap piece of plastic especially while waking up early and traveling.

Self

10/10

Exceptional

18 Jun 2026

Valérie

Great hotel, the bunk room is quite small but comfortable and well designed

Self

8/10

Excellent

07 Jun 2026

Amna

Excellent location next to Paddington Station. Lots of great restaurants around. Buses easily available. HopOnHopOff bus stops right in front of the hotel. Hyde Park is a ten minute walk. The downside, as others have stated, is that the rooms are small; two of us couldn't open our suitcases at the same time. The bathroom had glass in the door, which is fine if you're alone, but not fine if you're sharing a room. The inside of the hotel is a maze to get to your room. It's noisy at night, with sounds from the street and people. However, staff were very helpful, particularly in carrying our bags up and down the stairs.

Partner

10/10

Exceptional

02 Jun 2026

Ruth

Small bunk room, beautifully done. Just what we needed. Super close to Paddington station. No noise and blackout blinds. Tea, coffee and water station available and electric fan provided (was essential in very hot weather!). Will definitely be using again.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Stefania

Definitely recommend this stay it was clean, aesthetic and close to the train. Would stay here again next time I visit London!

Partner

10/10

Exceptional

28 May 2026

Michael

Very convenient location. Hotel has plenty of character and was a good price.

Self

6/10

Pleasant

28 May 2026

adam

Very clean, nice cafe and breakfast-lunch restaurant with good quality food and drink. Our room was even smaller than previous ones, though, and our check-in was delayed unnecessarily and without promised updates -- exhausting after a transatlantic flight.

10/10

Exceptional

25 May 2026

Lucy

My daughter and i enjoyed our1 night stay. Check in was easy, our room had bunk beds - as expected. The room was small, but had everything you needed and more. Staff on check in and out were very nice and helpful. We needed to leave our luggage at the hotel and that was no trouble at all.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Jon

This is an amazing little hotel right in the heart of Paddington, a couple of minutes from the tube or trains. The rooms are small but beautifully set up, the staff are great. The restaurant/bar is amazing with original art and curated photography that changes every few months, selected by a collaborative community team. The restaurant has a guest chef that also changes every few months offering a unique menu. The current young Greek chef is fantastic. The brunches are amazing - worth a trip just for those.
Very, very highly recommended, for a short stay or just for brunch or dinner.

Partner

10/10

Exceptional

09 May 2026

Angela

The rooms are small but that is to be expected in London. It is in a great location for getting around London, just a few minutes walk from Paddington Station. Nice coffee bar in the lobby.

Self

4/10

Poor

02 May 2026

Colin

I arrived at 11pm (and had advised them of this in the pre-check in) but when I got there the front door was locked, the front desk unattended, the door bell was broken and they didn’t answer the phone. After waiting outside for 10 mins (and being just about to leave to hunt down an alternative) someone appeared.

The lift was out of order - so this involved dragging bags up three flights of stairs and along long narrow corridors.

The room was hot (no, there was not the fan in the room as advised in the materials). The room was small (I expected this) but the bathroom was terrible. The sink design is hopeless - water basically goes everywhere.

This place is convenient for Heathrow - but I’ll be finding an alternative next time

Self

10/10

Exceptional

27 Apr 2026

Anastasiya

Really great hotel when staying in Paddington. Super close to the train station so location is perfect for getting around. Room was pretty small size even though I booked the largest room option but this is typical for London. Extremely clean and house keeping came every day. Room faced the street which was pretty noisy until late at night so keep that in mind if you’re a light sleeper. The bar/lounge were great offering delicious food for breakfast and dinner. The staff was very friendly and helpful. Highly recommend staying here!

Self

8/10

Excellent

27 Apr 2026

michael

An incredible property. I would not stay anywhere else.
The “M” Wing is a bit noisy

Self

10/10

Exceptional

26 Apr 2026

Sonia and Nigel

Good value for money and convenience to the station when traveling with luggage

10/10

Exceptional

22 Apr 2026

Jennifer

Amazing staff.
So very close to Paddington Station.

Self

10/10

Exceptional

09 Apr 2026

Ashley

The location is great if you need a overnight before heading to Heathrow or generally as a base for a trip to London it was a great hotel and the staff were super friendly

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Melanie

Loved the convenience of the area, the bar/lounge area on the second floor, the tea/coffee pantry and the sparkling water. The small rooms are attractive-- it seemed like more could be done to optimize storage (with some sort of shelving situation). Because of the small rooms, we *really* loved the convenient second floor lounge/bar area! This was our favorite hotel on our trip!

Friends_and_family Friends

10/10

Exceptional

03 Apr 2026

Sarah

So near Paddington station. Best place I’ve stayed in London, good vibe and lots of small details making it of interest.

Partner

8/10

Excellent

29 Mar 2026

Shelley

Great location. A bit noisy at night.

Friends_and_family Friends

6/10

Pleasant

28 Mar 2026

JENNIFER

Great location and decor but extremely tight on space and facilities… great for a crash pad at a decent price.

Partner

10/10

Exceptional

25 Mar 2026

Nicole

It’s a quirky hotel, but nice

Partner

10/10

Exceptional

24 Mar 2026

Catherine

Perfect location a block from Paddington. Plenty of restaurants nearby, plus inhouse coffee bar, cafe and lounge. Very clean and comfortable.

6/10

Pleasant

13 Mar 2026

Ewart

Stayed based on location. I like boutique hotels but this wasn't as pleasant an experience as I would expect.

Self

10/10

Exceptional

08 Mar 2026

Charlotte

Clean room with view, good wifi

Family

4/10

Poor

27 Feb 2026

Tara

The room was tiny and noise from the teeny corridor (and fire escape that you have to cross to get to the room from main building) was dreadful from the crack of dawn until very late into the night.

10/10

Exceptional

20 Feb 2026

charlotte

Courteous staff. Spotless room.

Partner

8/10

Excellent

18 Feb 2026

Susanne

Great brunch/ breakfast. Room small but good. Nice quirky boutique style hotel.

Partner

10/10

Exceptional

17 Feb 2026

Peter

The staff was very helpful and kind. The rooms clean, the beds very comfortable. We will stay there again next time we are in town.

Partner

10/10

Exceptional

03 Feb 2026

Scott

Convenient location, spotlessly clean, and fantastic breakfast.

Partner

10/10

Exceptional

01 Feb 2026

Margaret

Staff were excellent. Great location. Rooms were clean and comfortable.

Leisure

8/10

Excellent

19 Dec 2025

David

The large room was clean and the bed comfortable. The bathroom was great and the shower nice and large. The staff I encountered were all excellent and very accommodating especially at check in. I did not eat there

Self

6/10

Pleasant

18 Dec 2025

Abi

Lovely staff and decor, but room and bathroom were TINY and pretty uncomfortable for two people to try and stay in. Extremely noisy street outside - were woken at 5am by 2 hours of barrels being loaded into a nearby pub. No room to put a suitcase or even a kettle and pantry provisions were a bit disappointing

Partner

10/10

Exceptional

18 Dec 2025

brian

lift was broken but really not a drama, staff where ever friendly coffee shop and cocktails brilliant

Business_and_leisure Partner

10/10

Exceptional

13 Dec 2025

Michael

Ideally positioned to get to attractions

Leisure Partner

10/10

Exceptional

11 Dec 2025

Christine

Clean, nice room. Cafe has good food. We’ve stayed here in the past. It’s super convenient to Paddington Station. Not even half a block. We love the location and cozy feel of the hotel. The lift was out of order so be aware there may be stairs to navigate with your bags

Partner

10/10

Exceptional

02 Dec 2025

Mary

The room was spotless! The location is great! The bed is comfy! The hotel is groovy and funky and cool. The room is small, like an old European hotel, with a radiator and a wonderful view. Quirky in the best possible way.

6/10

Pleasant

29 Nov 2025

Joshua

A lovely quaint hotel fantastically located near Paddington station and Hyde Park. Perfect for our trip to Winter Wonderland. The staff were friendly, the rooms immaculately cleaned and the Victorian style bathrooms very cute. House keeping was also very good and changed our towels and made the bed.

Sadly there are some cons. The lift was out of service (and from the reviews it sounds like this is a recurring problem, not a one off) and our room was located down what felt like a service passage behind the kitchen. This was made quite inconvenient when we arrived with suitcases because they had decided to stack tables and chairs in this narrow hallway for an event. So thanks for that.

The “large” room is not very large, and not suitable for 2 people. There is a “wardrobe” that can hold exactly one coat, a single luggage rack, two small bed side tables and a windowsill. There are no other surfaces to put things on so the majority of our stuff ended up on the floor.

We were quite sad to discover no in-room kettle. This is a basic facility provided by the worst premier inns. Instead your only option is the very expensive coffee place in the lobby. The free water bottles and refill station was a nice touch though.

The room was also very cold in November, with a single pane window and a tiny radiator that did little to heat the room.

Our biggest complaint by far however is that our window was located at the front of the building and there are multiple pubs next door and a

4/10

Poor

28 Nov 2025

Laura

4th floor. Broken lift. All the drains in bathroom were not draining properly.

10/10

Exceptional

23 Nov 2025

Roberta

Location!
Super convenient
Delicious breakfast offerings.
Easy in and out.

Leisure Friends

8/10

Excellent

23 Nov 2025

Cheryle

The room was spotless. The staff were extremely friendly and helpful. The location so close to Paddington Station was terrific for a newcomer to London.

Self

6/10

Pleasant

17 Nov 2025

Rosa

Amenities

Business_and_leisure Partner

10/10

Exceptional

14 Nov 2025

Andrew

Overall great stay and friendly staff

Self

10/10

Exceptional

12 Nov 2025

Susanne

My third stay at this hotel. Mere minutes from Paddington station.

10/10

Exceptional

09 Nov 2025

Heleen

Beautiful, clean, and near the station. Loved staying here!

10/10

Exceptional

07 Nov 2025

Louisa

Great staff, perfect room. Amazing location for getting around

10/10

Exceptional

01 Nov 2025

Angela

Excellent location for Paddington station. Nice coffee bar in the lobby. Nice, but small, rooms.

10/10

Exceptional

30 Oct 2025

Christopher

Carpet looked like it had just had a deep clean! Staff super friendly!

Partner

8/10

Excellent

19 Oct 2025

Erika

As every other review mentioned: the rooms are TINY but you’re not booking this place for the room - you’re booking it because it’s in a fantastic location. You cannot beat the convenience, walkability, proximity to transportation hubs, restaurants, bars, attractions, etc.

plus the property makes up for the size in other great ways: they have a cold water bottle filling station, the body products are lovely, the property is beautiful, and the bed is comfortable.

Leisure Partner

6/10

Pleasant

16 Oct 2025

Meghan

Nowhere to store clothes in a ‘large’ bedroom

Business

6/10

Pleasant

16 Oct 2025

Leah

Check in was underwhelming by having to self serve ourselves, the reception area was unclear and difficult to find as it turned out to be people that looked like they were hot-desking. We were able to check in early, which was a bonus.

However the room was small! It was labelled a medium but it was small for two adults and limited room to walk around one side of the bed.

Good breakfast, however service was very slow.
Good location right by Paddington station, which I can see makes the hotel more expensive. However, the hotel costs the same as the Hoxton chain and I feel they offer better value for money

Leisure Partner

4/10

Poor

10 Oct 2025

Monica

Very convenient location. Our room was behind the kitchen and we had to pile our luggage at the door to the bathroom. Coffee was excellent.

Leisure Partner

8/10

Excellent

01 Oct 2025

Michelle

Room was clean, but edge of sink needed a little attention. The rubber trim was lifting in the corners, they took care of it right away.
It is a cute hotel, but the rooms are on the small side. We booked the large room and that was a bit of a stretch for us both, but we don't spend much time in our room, we are out and about. It is a cozy hotel, close to pubs, easy to walk to sites, Paddington station is across the street. We choose this place for location and convenience.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

Erinn

It was unique. Room was small but ok for one person.

10/10

Exceptional

18 Sep 2025

Andrew

Great option for being close to Paddington Station. Excellent breakfast, coffee and service!

Leisure Self

4/10

Poor

15 Sep 2025

Larry

This hotel is a tale of two halves. The lobby and dining areas are lovely and quite stylish. Describing the room as \"basic\" is a complement. It was miniscule with no space to hang your clothes.

Worse is the labrynth of stairs that you must travel to get to your room once getting out of the lift. It may hold a certain charm for folks who like old buildings, but it is a unsafe nightmare for a person like me, who has a disability. Also, you have to walk through an outdoor bridge in the rain to get to the wing with your room.

All of this would be fine and fair if there was some sort of description of the venue in the hotel details upon booking. Then, the customer would have the chance to make an informed decision about whether to book a stay. Instead, you are greeted by a hipper-than-thou clerk who impatiently explains the weird and winding journey you must take to get to your cell-size room.

No where near worth the price.

Business

8/10

Excellent

07 Sep 2025

Dean

The Pilgrim

Great breakfast included in the room rate. Clean and comfortable room, with an amazing (and hot) shower. Friendly staff and nothing too much trouble. Also, a great, central location and very convenient to get around. We had a street facing room and worried we wouldn’t sleep due to noise - no issues whatsoever, slept well and comfortably with minimal sound. Would recommend and stay again if ever in London overnight.

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Feny

Nice little hotel. Very good breakfast at the lounge.

Leisure Family

10/10

Exceptional

30 Aug 2025

Leslie

Wonderful charm! Rooms are small, but workable as we only slept there.

Business_and_leisure Partner

8/10

Excellent

25 Aug 2025

Sally

The property was clean and tidy, and very convenient for Paddington Station.

Unfortunately no tea or coffee facilities in our rooms. After reading the finer detail in hotel info this was mentioned. I also noticed we should have been provided with water bottles upon arrival but this didn’t happen and we had to ask for them.

Leisure Family

10/10

Exceptional

08 Aug 2025

Angela

Cute small hotel with close proximity to Paddington Station. A bit quirky with crazy access to rooms - even using the elevator there are several stairs and fire doors to contend with. The small rooms are really small so not great if you have a lot of luggage. However I really lovely this hotel and there is a nice coffee bar in the entrance hall.

Leisure Self

2/10

Poor

05 Aug 2025

Mick

In my experience, this is an overrated property and question the authenticity of of the hotel being 4 Star. This is not better than the Hilton across the street. I'm sharing my Google review too. Even a week later, I'm still surprised at how over rated and over priced this hotel is. No one should pay more than $200 / 150 pounds for a large room at this place.

No business travelers should stay here. Anyone over 35 shouldn’t stay here. Anyone from North America shouldn’t stay here. I paid $270 USD for a room that smelled of garbage plus smoke from the alley. No air conditioning or climate control. The bathroom fan was broken and disgusting. This place is in my top 3 worst hotels ever. I was debating between the Hilton and this hotel. The Hilton was $30 more. What a mistake. I question the 5 star reviews as legitimate. Maybe they are a bunch of 20 somethings that don’t know any better. Relight now I’m listening to some drunk guy singing in the alley. Even had a homeless looking guy piggybacking into the hotel when I came in. I am not a door man.
There is no front desk. It’s more like a dormitory with an RA to greet you. This place is barely two steps up from a hostel. The elevator didn’t even go to the floor the room is on. It is not accessible. If you can't carry all your luggage up a flight of Victorian-era steps, then don't stay here.

6/10

Pleasant

04 Aug 2025

Consuelo

This place does NOT have air conditioning. Not sure how I missed that when booking but very important to know. They do have a fan and you can request a second. Room was very small and there was lipstick on my pillow - I assume from last guest. It was close to the tube station, however.

10/10

Exceptional

31 Jul 2025

Sarah

-

8/10

Excellent

27 Jul 2025

Anthony Devadarssen Nitish

The food and service was excellent. The staff top class. The only issue was how hot it got and the noise. There is no soundproofing between the rooms and you can clearly hear other guest talking or the noise outside the busy area.

Business_and_leisure Self

4/10

Poor

19 Jul 2025

Vicky

Poor service

Great we arrived and got early check in. The lift was broken so had to carry cases up two flights of stairs. No iron in the room so asked if one could be brought up.( had to do this twice with two different people and still no iron was brought to the room for the whole stay) The room didn’t have AC it was like an oven( standing fan blowing hot air) No coffee/or tea making facilities in the room. Very disappointed and had no sleep for the two nights we were there. Would not book this hotel again. Shame great location.

Partner

4/10

Poor

15 Jul 2025

MIchael

Poor and disappointinf

Lift was not working, the outdoor bar- which is the main highlight on the website was closed and lift was out of order. Had to carry my luggage.

Business

2/10

Poor

14 Jul 2025

Verified traveler

Smaller than a student’s box room

We completed an online form prior to check in and were allocated a check in time of 2.30pm. We arrived at 2.45pm as our train was late and were told that check in was from 3pm, which meant we had to wait as our room wasn’t ready.

We feel that that the advertising on the website makes the hotel look a lot better than it is and is false.

We booked a medium-sized room at a cost of £274. This in itself is very expensive considering the size of the room we were given. It was absolutely tiny and difficult to move around in.

Breakfast was poor and took a very long time to arrive.

All of these things meant that our stay was not enjoyable at all. Our stay was for a special occasion which was completely ruined.

We looked at lots of hotels in London but chose this one based on their advertising.

Partner

6/10

Pleasant

14 Jul 2025

Miss J P

Okay

Could only check in online even though there with a staff member. No tea or coffee in the room. No air conditioning. Slow service at breakfast

Friends_and_family Family

4/10

Poor

14 Jul 2025

Christopher

I stayed at a nearby hotel that charged 30% less for a larger room with better service. Hence my disappointment with this hotel, which is also a weird building design and layout

Self

4/10

Poor

29 Jun 2025

Ben

Average stay

Hotel was ok, weird system for check in just with people on a laptop in the front of the hotel. Which was abit difficult when people were checking in and out. Staff were nice and breakfast food was good. Just a shame the room as incredibly hot, the room was at the back of the hotel so was in direct site of the apartments behind. There is a smoking area for the pub below at the back. Then also there was building work that stared at 7am on Saturday and Sunday. Stay was ok but abit gutted about the noise levels and how warm the rooms were after spending quite a lot of money for a 2 night stay.

Partner

10/10

Exceptional

28 Jun 2025

Linda

We loved our stay at The Pilgrm!!! Staff was extremely kind and helpful.
The whole vibe was super cool and we loved the food at the restaurant. also and the staff couldn’t have been friendlier!!

Leisure

10/10

Exceptional

26 Jun 2025

ailsa

Lovely welcoming staff. Bottles of water and a candle provided! Room was quite hot but otherwise good

Leisure Partner

2/10

Poor

25 Jun 2025

Verified traveler

Wouldn't Return

Getting in touch with the staff was nearly impossible. They agreed to cancel my reservation early due to how disappointed I was with the accommodations, but Hotels.com was never able to reach them to confirm. There was no air conditioning during a major London heat wave—while I understand this may be common, it should have been clearly stated in the listing. Additionally, although they allowed my friend’s two dogs to stay for one night, they reversed the decision the following day, forcing us to move hotels. I would not stay here again.

Business

10/10

Exceptional

25 Jun 2025

Jennifer

We really enjoyed our stay in this little hotel with plenty of personality. It’s quirky and one has to be expecting that. The staff are wonderful- smiling, easy to reach and helpful. We were a bit concerned that there was no air conditioning but they supplied us with two fans and room temp was fine. The breakfast was delicious- I wish we had included it in our booking. And it’s super convenient to Paddington station, just half a block,so easy to reach from LHR and easy to get around London. Plus close to Hyde Park through a stretch of Bayswater, and to Little Venice. Quite pleased we stayed there and would come again. I would advise booking the larger rooms as the small and medium are small.

Leisure Family

10/10

Exceptional

25 Jun 2025

Thomas

Very cute, clean, nice bathrooms. Lounge area is nice to hang and get work done in. Cafe downstairs is a great coffee and pastry stop. And so close to the Underground and Paddington station you could practically get anywhere.

Leisure Partner

2/10

Poor

19 Jun 2025

Vashti

If you just need a night to stay for the location (Paddington station), then this place will do. Otherwise, it's noisy (inside and outside), small rooms and always hot in there. I'd hate to go there when it was hot outside! Yes, they give you a fan in the room, but it's loud and only moves the hot air around. Bathrooms as also very tight. I won't stay there again.

Leisure Self

10/10

Exceptional

18 Jun 2025

Asa

Nice breakfast in a nice lounge area and sunny terrass!

Business

2/10

Poor

16 Jun 2025

John

Very close to Paddington Station so the location was great

Leisure Partner

8/10

Excellent

14 Jun 2025

Nora

Great for easy access to Paddington. Beautiful interiors. Just tight hallways and tiny lift. Loved our breakfast.

Leisure Family

6/10

Pleasant

05 Jun 2025

Vashti

Great location to Paddington, nice staff, and \"compact\" bunk room (which was expected). What I didn't expect was how noisy it would be there. I know they can't control other patrons, but people were loud and slamming doors constantly. Nice they have coffee/tea stations, however one was right outside my room which also was a cause of more noise. Would have preferred not being near that.

Leisure Self

10/10

Exceptional

03 Jun 2025

Madeline

Hotel was soo cute and aesthetically pleasing! Amazing location by the train and cute restaurants around. The rooms were small but to be expected and there wasn’t AC so was a little hot at night yet they provide a standing fan. The restaurant in the hotel was very good for breakfast and we had great cocktails there before a night out.

Leisure Family

4/10

Poor

01 Jun 2025

Molly

Bed in Y424 need replacing!

Good location. Tiny room cute and should have been fine but the bed was HORRIBLE. Needs to be thrown out. Had a huge hole that I was fighting sliding into all night.

Self

10/10

Exceptional

27 May 2025

James

This is a boutique Hotel about 100 yards from Paddington Heathrow Express and the Circle Line underground. Within walking distance of many great venues. We love this place and the wonderful staff!! Great breakfasts!!

Leisure Partner

8/10

Excellent

07 May 2025

Lori

This is a boutique hotel with a convenient setting near Paddington Station. It has a coffee house in the lobby/entry. The staff were kind but not overly friendly. Breakfast options were very nice. Please note, the rooms are tiny which means the bathrooms are also tiny and there is no lift. Thankfully these were not an issue for us, but if you are unable to use stairs easily or are a taller/larger person, you may feel a lot more cramped. There is a park across the street and a lot of touristy shops nearby. Pubs and restaurants are plentiful within a short walk. It was perfect for one night.

Leisure Partner

6/10

Pleasant

05 May 2025

Verified traveler

Excellent location to public transport

Cute hotel with loads of character in an excellent location to Paddington Station. Very comfortable bed however the rooms are tiny and the road noise is pretty bad so if you are a light sleeper I would not recommend.

Friends_and_family Family

10/10

Exceptional

04 May 2025

Christina

Very small rooms but it was decent stay

Leisure Partner

6/10

Pleasant

01 May 2025

Lisa

Very noisy and ants in the bathroom when I arrived. Staff were not overly friendly and looked grumpy most of the time. I also got charged for breakfast that I did not order.

Leisure Self

8/10

Excellent

26 Apr 2025

Sarah

Strange check-in, but itherwise good! The location can't be beat!

Leisure Partner

10/10

Exceptional

21 Apr 2025

Robert

Great staff! Made me feel very much at home. Accommodating and couldn’t ask for more.