Name: Hilton London Paddington
Address: Praed Street- Paddington, 146, London, w2 1ee, GB

Hilton London Paddington

London · United Kingdom

Praed Street- Paddington, 146View location

100 reviews shown

8/10

Excellent

27 Jul 2026

Florian

Good location. Not so quiet.

10/10

Exceptional

26 Jul 2026

Hugh

As a Hilton honors member, I was not given complementary bottled water upon check-in. Once the staff was informed, I received bottled water every day for my remaining stay. Something minor really, but greatly appreciated as the weather was quite warm for that time of year in London. Weekeday breakfast could be 30 minutes longer (seating ended at 11am) to accommodate guests with mid afternoon departures from Heathrow that typically sleep in and pack later. We had to go inside Paddington station to search for a proper sit down breakfast and barely made it in time. Overall, we had pleasant experience, as this was our 4th time staying at the Hilton Paddington. We shall return!

8/10

Excellent

18 Jul 2026

Karen

8/10

Excellent

17 Jul 2026

Marc

Best thing was that the Air Conditioning was ice cold. A rarity for England.

Self

10/10

Exceptional

16 Jul 2026

Brenda

Very nice hotel in the most beautiful area! Everyone was nice. Close to everything we needed.

Family_with_children

10/10

Exceptional

16 Jul 2026

Rachael

A lovely hotel decorated in a decadent Art Deco style. Very easily acceased from Paddington Station - literally just off the platform concourse and up one level! Our room was large and very quiet. The staff were plentiful and very helpful. Breakfast was excellent. My only small gripe would be that the air conditioning was too fierce in the breakfast area. Our cooked breakfast and cups of tea went cold before we could consume it!

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Olumbe

Hotels still rather tired and even the renovated room still seemed dated( fire your interior designer). Otherwise very helpful staff, location is priceless and does what it says on the tin

Self

10/10

Exceptional

12 Jul 2026

Benjamin

Great location

Family

8/10

Excellent

11 Jul 2026

Yvonne

Perfect location if venturing into London for business or pleasure. Staff are always friendly and welcoming. Breakfast has lots of options snd is good.

Business

10/10

Exceptional

05 Jul 2026

Ajay

Good location. Breakfast in Exec lounge is ok.

6/10

Pleasant

02 Jul 2026

Margaret

Probably won’t stay here again.

Partner

8/10

Excellent

25 Jun 2026

Leslie

The hotel is great its just old and needs new carpet but the rooms are a good size, as are bathrooms and beds comfortable and you absolutely cannot beat the location for jumping on the Heathrow express for an early morning flight and the tube stations.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

donna dizon

Great location ! Hotel is in the process of being renovated. Helpful front desk. Breakfast has great variety of options

Family_with_children

6/10

Pleasant

22 Jun 2026

Jake

Fairly barebones hotel with minimal amenities but highly convenient location

8/10

Excellent

21 Jun 2026

Karen

Tried to make tea in the room but the milk was old and spoiled so ordered room service. It was 26$ US dollars. The Location is great.

Family

8/10

Excellent

19 Jun 2026

Lindsay

We really appreciated the spacious room with high ceilings. It was nice to not feel like we were packed like sardines. Surprised to find no refrigerator, which was an inconvenience for us, and no extra cot even though we’d booked what was called a “family room” for 2 adults plus 1 child.

The real kicker here is the convenience to Paddington Station, literally an extension of the hotel itself. It was perfect for an early morning departure on the Heathrow Express.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Thomas

The location beside Paddington Station is perfect. I read some comments about the hotel needing modernisation. It looked in good shape to me.

Friends

8/10

Excellent

15 Jun 2026

Ute

Not the most charming location but extremely convenient and it is easy to get to anywhere from Paddington. Bed and pillows were extremely comfortable and room/bathroom were well equipped including excellent water pressure.

Business

10/10

Exceptional

14 Jun 2026

Bindiganavale

Convenient location for local transportation

10/10

Exceptional

14 Jun 2026

Ivan

Breakfast was really good. This was a great experience travelling with a Family of 4

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Cindy

Very good location and good breakfast.

Self

10/10

Exceptional

13 Jun 2026

peter

The staff and the hotel are GREAT.

Self

10/10

Exceptional

07 Jun 2026

Bin

Great location and comfortable room. We had one night stay to transfer. It is easy to go airport and trains as well as subway

Friends_and_family Family

8/10

Excellent

05 Jun 2026

James

Excellent location.

10/10

Exceptional

04 Jun 2026

Tala

Best of the best
Best location
Best staff

Business

10/10

Exceptional

04 Jun 2026

Cecilia

Love my stay

10/10

Exceptional

01 Jun 2026

Anna

Beautiful hotel, super convenient right next to train/Tube station. Room was lovely and comfortable. Overall staff was fine; however, checking bags on our last day seemed like a hassle to them.

Friends_and_family Family

2/10

Poor

30 May 2026

Annette

The location at Paddington station was wonderful as it was so convenient to Heathrow for an early morning flight. The staff was incredibly unhelpful when we needed help storing luggage, which ended up being a blessing so we only booked for one night. We had 2 tower rooms, which are supposedly, the best they had. The room (and the entire hallway leading to the room) was sweltering, but I assumed the air had been turned to low and would improve when we were at dinner. No - the room was 24.9 Celsius through the night and the morning. Then, the shower stayed warm, not quite a cold shower, but how does a 4 star property not even have hot water. So thankful we had only booked for one night. Terrible, but we were lucky enough to get to the room at 5 pm and we were fortunate to be out the door by 10 am. Hated it. Also, we were Hilton Honors members. Can’t imagine how bad it would be if we were not.

Family_with_children

10/10

Exceptional

28 May 2026

Andrea

Clean room, although if you're a sensitive sleeper, like me, perhaps bring ear plugs to drown out the A/C sound (made all the difference), friendly staff, great choice for breakfast and being right on the doorstep on Paddington station was great.

Business Self

10/10

Exceptional

27 May 2026

Cheryl

Great hotel and location. We only had 20 hours in London and loved the access to airport via the Heathrow express . Allowed us most time to explore

Friends_and_family Friends

8/10

Excellent

26 May 2026

David

I have stayed at this hotel (in the Tower Rooms only!) from time to time over the years and it serves a specific purpose: convenience to the Tube and convenience to the Heathrow Express. The Hotel has a back entrance that takes you right into Paddington station, I also like sitting in the executive lounge overlooking the Station. The main hotel part looks worn and \"tired\" at least from the Hallway, the decor and rooms are much nicer on the Tower Side but they jacked up the price of these rooms to almost match those in Mayfair!

Business

8/10

Excellent

21 May 2026

It is right next to the Paddington station with several metro lines, and you can even go to the station from the hotel back door. Convenient if it rains outside.

Friends_and_family Family

8/10

Excellent

20 May 2026

Donald

This hotel is ideally located if you are arriving or departing from Paddington Station. You literally walk out the side door of the hotel and you are in the shopping area of the station and it's a quick elevator or escalator ride to the platforms. Regarding the hotel itself, the room we had was a little dated, with furniture that was probably top of the line in the 1980's. There were signs announcing that renovations were going to begin soon. Also, the hotel is sprawling. We had a very long walk to our room, and with heavy luggage it was a bit annoying. Don't be afraid to ask for something by the \"lifts\" if you don't want to roll your bags all the way to the end of a long and winding corridor. Finally, on the night we were there, there was a fire alarm at 1:00 AM and we were asked to evacuate the hotel. We were allowed back in fairly quickly, but the hotel's communication about the incident really was substandard and there was confusion about whether it was safe to go back in, what the situation was and no compensation was offered.

Partner

4/10

Poor

19 May 2026

Blaine

The hotel is old and needs an update. The bar staff made me feel uncomfortable traveling as a single women and wanting to have a drink by myself and watch golf. They double charged for me for my drink. And the fire alarm went off at 1:00 pm and we had to evacuate.

Self

8/10

Excellent

17 May 2026

Timothy

Overall, we had a good experience and found the staff courteous and accommodating. That said, there were a few issues that affected our stay. After the first night, we had to change rooms because the electrical fuse box servicing our original room repeatedly shorted out. As a result, we lost power to the television and were unable to charge our iPhones and other devices reliably. Fortunately, once we moved to a different room, the problem disappeared entirely and the remainder of our stay was much smoother.

The hotel itself also appears to be in need of some updating. Certain areas felt dated, with worn carpeting, aging furnishings, and décor that could benefit from modernization and a general refresh. While none of this ruined the experience, a facelift would go a long way toward improving the overall atmosphere and bringing the property more in line with current standards and guest expectations.

Partner

10/10

Exceptional

16 May 2026

peter

Lovely choice

Self

10/10

Exceptional

15 May 2026

Elias

Convenient to go to Heathrow

Partner

10/10

Exceptional

15 May 2026

Durairajah

There is an eerie made by reception they double charge for already for reservation. But corrected it once indicated it took few days to get the money refunded to bank account.

Partner

10/10

Exceptional

14 May 2026

Deborah S

It is a wonderful location for recouping after a long trip, shopping, trains and tube are all there… quiet….

Self

10/10

Exceptional

13 May 2026

Ian

We had a good stay.

Partner

4/10

Poor

10 May 2026

Christopher

The breakfast buffet was one of the worst I’ve had in years - reminded me of my college canteen. Not fresh, processed, stale bread, coffee from machines (for which there was a long lineup), albeit, the coffee wasn’t actually bad.

Partner

10/10

Exceptional

05 May 2026

Claire

No fridges in rooms as described, and they won’t give you one unless you have a medical reason

10/10

Exceptional

04 May 2026

Alex

It was about time, but congratulations to the team at the Hilton on their refurbished rooms. Very nicely appointed, and far more what the Hilton Paddington should stand for. A great British Establishment, elegant and well kept.

8/10

Excellent

04 May 2026

Mark

The family terrace room was tired as was the terrace itself. The only bathroom amenities provided, beyond soap etc, was a shower cap. None of the USB charging points in the double socket worked in the room, and we also found the same was true of at least two sockets in the executive lounge. We were also working right housekeeping letting themselves into our room at 8:30 am!

However, the staff were all very friendly and helpful, having access to the executive lounge was very useful and hotel itself is beautiful, it just needs some love and attention in areas

Friends_and_family Family

10/10

Exceptional

04 May 2026

Ken

Convenient location, clean and well sized room.

6/10

Pleasant

02 May 2026

Sarah

For the price and rating of the hotel the rooms were a bit poor and dusty and poor quality coffee etc but such a convenient location

Self

8/10

Excellent

01 May 2026

Yvonne

Clean rooms will all amenities but could do with a small fridge. Executive rooms have a comfy bed and desk to work. Very quiet even being on a main road. Lots of breakfast options snd staff were very friendly and helpful. Would have liked room service for breakfast option as had a very tiring night before.

Self

10/10

Exceptional

28 Apr 2026

Elizabeth

Nice property. Staff was very helpful.

Self

10/10

Exceptional

22 Apr 2026

Matthew

This is an excellent property right next to Paddington Station. Very convenient for Heathrow express. The hotel was very clean. The bed was very comfortable. However, only tea in the room is no coffee, but there is a Starbucks just off the lobby, which was perfect.

4/10

Poor

18 Apr 2026

Sara-Jane

I booked a double room and was given a twin. As I was jet lagged, I was too tired to ask for a change. Single beds are not comfortable.

The decor and facilities in the room are so dated. There was constant noise from fans outside.

The plus was having a bath tub with nice toiletries and the location being so close to Paddington.

Self

6/10

Pleasant

16 Apr 2026

Anthea

Room was not clean at all, sticky stuff on desk and other places. Rooms old and in desperate need of renovation. Staff were lovely, location fantastic for late night arrival at Heathrow. Breakfast very nice.

Self

10/10

Exceptional

14 Apr 2026

Wayne

Great location, great staff, and great breakfast buffet. Room did show some age and shower knobs were a bit of a mystery.

10/10

Exceptional

12 Apr 2026

Teresa

Good room size and location
Bathroom needs an upgrade

Self

10/10

Exceptional

12 Apr 2026

Thomas

Awesome location, friendly staff and classic hotel. Breakfast was great

Family_with_children

10/10

Exceptional

12 Apr 2026

peter

Lovely breakfast lots to choose from

Self

8/10

Excellent

12 Apr 2026

Richard

All good

Self

4/10

Poor

12 Apr 2026

Dr. Roderick

Tired Hotel in need of upgrades. Wallpaper peeling, worn rugs, Security concern as hotel is adjoining train station and anyone can enter back door and go up the elevators to any floor. It needs elevator room key controlled access like most modern hotels

Partner

8/10

Excellent

06 Apr 2026

Rene

Front desk sharks pushing to sell early checking for a lot of money.

Partner

4/10

Poor

04 Apr 2026

Rosemary

This hotel is not accessible-friendly. No ramp to get into hotel (only steps) and no bellman/porter outside to help with luggage. No restroom on ground floor (near restaurant); restrooms on next floor up are accessible only by going up/down approx. 5 stairs. Shower head was in an elevated and narrow bathtub.
I usually chose Hiltons when traveling internationally because of common standards one expects from a Hilton hotel (useful power outlets, washcloths in bathrooms), but this hotel only had UK outlets, maybe one European outlet, and 1 USB outlet -- on the desk, not bedside). Just glad we decided to throw in our adapter at last minute for sister CPAP machine. We were here for a 2-night stay & on 2nd morning, construction work started in room next door at 7:30am. While hotel comped me 10K HHonor points and gave access to executive lounge, I would have preferred to sleep in and have a quiet morning (we only had an afternoon tour that day). They were unable to move us to another room because hotel was full, and we were not notified that construction work was going to be occurring. No washcloths. Breakfast buffet is expansive and wide variety. The F&B supervisor (Titus?) was exceptionally helpful in assisting my sister with gluten free options. While the hotel is conveniently located adjacent to Paddington train & metro stations, it is in a pretty sketchy part of town. We appreciated concierge's recommendation of a nearby Lebanese restaurant -- our first time eating at one.

Family

6/10

Pleasant

04 Apr 2026

Ruby

Great location but the property is quite dated.

Partner

10/10

Exceptional

01 Apr 2026

peter

Room was excellent

Partner

10/10

Exceptional

31 Mar 2026

Mollie

Highly recommend this hotel for a central London stay. Here's what we enjoyed:
1. We arrived early in the morning, so our room was not ready. The staff stowed our luggage for us, and they gave us entry into the Executive Lounge for the day so we could rest and recover before doing anything else.
2. Location, location, location! If you are coming from Heathrow to London on the express, you don't even have to walk outside the train station to get to the hotel! Simply walk across, go up to the Starbucks, and boom...you are in the hotel!
3. Large room! We had a bedroom and sitting room, and because there were 3 of us, the pullout couch (which was actually comfortable) area was like having two bedrooms. Very nice!
4. Onsite restaurants! Starbucks is right there, and so is the hotel restaurant. So easy!

Here's what we didn't like:
...
See, nothing! Great experience!

Friends

10/10

Exceptional

31 Mar 2026

Martin

Ecellent brekfast

Partner

10/10

Exceptional

28 Mar 2026

Julie

Great location and connected to Paddington train station

Family_with_children

10/10

Exceptional

26 Mar 2026

Raj

Great location and clean property

10/10

Exceptional

25 Mar 2026

Satomi

Spacious room and good location!

Self

8/10

Excellent

24 Mar 2026

Ron

Very close to all the Paddington tube/train lines

Partner

2/10

Poor

24 Mar 2026

Javier

I recently stayed at the Hilton Paddington after booking via Expedia, and it was a disaster from start to finish. This property is a far cry from a 4-star experience and was easily one of my worst hotel stays.
The Main Issues:
• The \"Key\" Runaround: My room key failed to work three separate times. Each time, I had to trek back down to the lobby just to gain access to my own room. For a hotel of this scale, that level of technical failure is ridiculous.
• Substandard Rooms: The rooms are incredibly dated and show significant wear and tear. Worse, the air conditioning was completely broken, making the room stuffy and uncomfortable.
• Construction Zone: Despite paying full price, I was placed on a construction floor. Waking up to the noise and dust of a renovation site is not what I signed up for. It felt like they used my Expedia booking as an excuse to dump me in the worst available part of the building.
The Verdict:
Do not be fooled by the \"Hilton\" name or the convenient location. The service is poor, the infrastructure is failing, and the rooms are ancient. Stay away from this hotel—there are much better options in Paddington.

Self

10/10

Exceptional

23 Mar 2026

Erin

Clean, pleasant and convenient!

Self

10/10

Exceptional

21 Mar 2026

Gayle

Nice clean rooms. Comfortable bed. Big bathroom.

Partner

10/10

Exceptional

21 Mar 2026

peter

very good service at the bar.

Self

6/10

Pleasant

20 Mar 2026

Michael P

Our Suite/Room was spacious for London, but old fashioned in modern amenities. Plumbing was poor for shower (maybe re:6th floor),TV was too old to cast any apps, gym was good, a little small, but location is excellent, & the bar was very nice with good Happy Hour & excellent food! Would stay there again for central location, but needs updating ..

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Jessica

Friendly staff and clean large rooms.

10/10

Exceptional

18 Mar 2026

William

Great hotel for a two week stay in London. Good beds, comfortable, quiet rooms with plenty of space, a nice breakfast, friendly staff. And we love the location! Especially with the new Elizabeth line, you can get to anywhere in London very easily from here.
They are renovating the rooms later this year, so am crossing fingers it will remain a good value.

10/10

Exceptional

18 Mar 2026

Waddah

Best of the best

Self

10/10

Exceptional

15 Mar 2026

Safia

Convenient. Clean and friendly staff

Self

6/10

Pleasant

15 Mar 2026

Catherine

Very handy for the station

10/10

Exceptional

13 Mar 2026

Bello

Shopping areas and transport network easily accessible.

Family_with_children

10/10

Exceptional

10 Mar 2026

Scott

The hotel was great. For morning flights - it is the choice.

Self

8/10

Excellent

08 Mar 2026

Cristian

Comfortable Hotel & Convenient to Paddington Station

Self

10/10

Exceptional

03 Mar 2026

Jonathan

If you are traveling to London This hotel, located in Padding Station, is ideal!! The location is perfect outside of the huddle and bustle of London Center but easy access to all of London via the trains and tube!

Partner

6/10

Pleasant

25 Feb 2026

Cindy

Rooms need a serious upgrade to align with the hotel's current rating. The hotel is undergoing a revamp. Look forward to it. Need a bit more bathroom amenities (e.g. vanity kit, sewing kit). Please return mini fridges to the rooms (or at least to the deluxe rooms).
Liked the hard flooring instead of carpet.

Self

10/10

Exceptional

24 Feb 2026

Gerard

The room was extremely tidy, and the housekeeping staff was very attentive and friendly.

10/10

Exceptional

22 Feb 2026

Charlotte

The room was clean and tidy, and the staff was very helpful and friendly.

Self

10/10

Exceptional

20 Feb 2026

peter

Room was lovely and clean,staff are Brill.

Self

10/10

Exceptional

15 Feb 2026

Helen

Friendly staff, room spacious & very comfortable bed. Great location & so easy to travel around with it being at Paddington station.

Leisure Friends

10/10

Exceptional

11 Feb 2026

Bernadette

No frig

Leisure Family

10/10

Exceptional

09 Feb 2026

kevin

Great location and setvice

Partner

10/10

Exceptional

08 Feb 2026

julian

All good

Partner

10/10

Exceptional

03 Feb 2026

Colbert

This property checks off all of my key boxes in picking a hotel. Staff at the front and housekeeping were responsive and maintained high standards in performing their roles. The room was spacious, clean and with a comfortable bed. The location adjacent to Paddington Station is so convenient and walkable. This is the second time we’ve stayed there and plan to do so again when in London.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Ricky

The Hilton Paddington first of all has a fantastic location because it is connected to a railroad station, which is a direct link to the London Heathrow airport. This is called Paddington Station.. It is in a wonderful which is very close to Hyde Park, the ultimate place on earth in my opinion jog and run. The main bulk of the city is on the other side of the park, which is not too far away and Kensington Palace, which you can visit Diana at is pretty close walking.. I highly recommend recommended as the rooms are very nice and big and perfectly equipped.

Self

10/10

Exceptional

30 Jan 2026

Alex

Clean & well located

Business Self

10/10

Exceptional

25 Jan 2026

Scott

Clean room, safe, and very well located. I stay here every time I visit London. The staff is very professional and nice.

Leisure Self

8/10

Excellent

22 Jan 2026

Matthew

Conveniently located and spacious.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Pui shan

Excellent location

10/10

Exceptional

19 Jan 2026

Iain

We had a double room which was spotless, the excellent staff were a highlight, every interaction was a masterclass in customer service. Breakfast was in buffet form, and I know it may sound daft but you can normally rate a buffet by how good their sausages are, and they did not disappoint, excellent! with a nice selection of cooked and continental style breakfast were available, including some coffee machines to get you up to cruising altitude.
Location is everything and you may not think it's worth the £200pn+ price tag but for us it was worth every penny for access to the train network.

Partner

10/10

Exceptional

18 Jan 2026

peter

Great room lovely and clean.Staff very friendly and professional.Breakfast lovely choice lots to chose from.

Leisure Self

10/10

Exceptional

15 Jan 2026

Karl

Only bad thing was pillows were terrible and we both had bad sleep, everything else was OK

Business Partner

8/10

Excellent

13 Jan 2026

William

Location is of course unbeatable if you are travelling from Heathrow, hotel staff efficient and helpful, good layout, nice design in rooms. Could benefit from breakfast room service and the bath amenities were scarce. Overall excellent value for money.

Self

10/10

Exceptional

07 Jan 2026

Wing Cheong

Staff are very welcome and nice👍

Business_and_leisure Self