Name: Royal Eagle Hotel
Address: 26-30 Craven Road, 26-30, London, W2 3QB, GB

8/10

Excellent

26 Jul 2026

Claire

Rooms were clean, staff really friendly and helpful, great bar area, breakfast was adequate but it is tired looking in places and our room could do with a touch of paint and some new furniture.

6/10

Pleasant

18 Jul 2026

Roshni

Was very surprised to get a air condition room on my second visit to this location , on my first visit for 5 days stay in a very tiny room and with fan , when asked , Front desk staff lied and I was told that we don’t have air condition rooms and we don’t promote it on line either , was very disappointed , room was very small , two twin beds put together to make a double bed , hard mattress .

Partner

8/10

Excellent

17 Jul 2026

Elizabeth

Like all London hotels, the rooms are small. But this hotel is conveniently located very near Paddington station, and when you're dragging heavy suitcases around from point A to point B, it's nice that \"point B\" is so near the station. This was the primary reason that I booked this hotel. The desk staff and the housekeeping staff was great. Very friendly and helpful. They offered me a fresh apple every day. But also like many London hotels, there was no AC. As the UK was going through a heatwave at the time, this made life a little uncomfortable, but there was a great fan in the room and that was quite helpful.

Self

8/10

Excellent

17 Jul 2026

Stephen

Great hotel and the stay was good….the staff were friendly and the location was perfect

8/10

Excellent

14 Jul 2026

Robert

The Royal Eagle hotel has a lot going for it: location is one of the best in London; it is kept very clean in common and private rooms; the staff are pleasant and responsive to fixing all problems; the prices are very good for London. However, it is an old property that was very hot during our stay. No AC means fans are the only solution, although the hotel arranged 3 fans for our use in our room. The free candies/sweets and apples in the lobby were appreciated!
Overall assessment: good value for an excellent no frills stay in London.

Family

10/10

Exceptional

14 Jul 2026

SYLVIA

Very centrally located right by Paddington Station and lots of nice restaurants. Staff was friendly and stores our luggage. Nice little bar inside to have a coffee or a drink. No AC but you can open windows for a breeze and they have fans in the rooms too. Would recommend!

6/10

Pleasant

11 Jul 2026

Kim

The room was small( no problem) and extremely hot ( problem) . The lobby has air conditioning but the rooms do not. There was a fan that did nothing to help. Our room was in front so was crazy noisy and sweltering hot. No outlets near the beds, no outlet in the bathroom.

Family

4/10

Poor

10 Jul 2026

Mary Claire

Hotel staff was not very eager to help with room issues. Was locked out of room several times due to room key issues. Location was ideal, but expensive for the quality of the rooms. Elevator was incredibly annoying.

Family

2/10

Poor

10 Jul 2026

Vaidas

No air conditioner, it was hot like in sauna. Couldn’t sleep all night

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Gary

Very small room. Functional for what I needed. Lobby looks nice. Didn’t have breakfast on offer for fee. Good location near Station and shops and restaurants

Self

8/10

Excellent

10 Jul 2026

Dirk

Great location, friendly staff, but tiny rooms

Family

8/10

Excellent

07 Jul 2026

Roshni

Like that it was close to Paddington station, hotel was too hot in the room , no air conditioning.

Family

2/10

Poor

04 Jul 2026

Danielle

We were given a basement room which was very noisy and musty. There was a dripping air con which took the edge off the stuffiness, but the room looked nothing like the photos. It did not smell fresh although it was clean.

The room is listed as a standard double but we were both hanging off the edge. Our shower didn’t work properly, we couldn’t use the overheard shower.

Location is great for Paddington and Hyde Park, and the reception staff were friendly, as well as housekeeping when we saw them.

Wouldn’t say this was even 3 star level, although we could have been unlucky with the basement room. Definitely won’t be staying here again.

Partner

8/10

Excellent

03 Jul 2026

Patricia

Traveled with family (group of 9).
Rooms were clean and very close to the Paddington Station.
Breakfast was fine.
Negative:
Stayed during Europe’s heat wave, ac doesn’t work like in the USA.
Only 2 rooms had ac.
Elevator only allows for 2 people at a time.
The place is like à meza.
For a quick overnight I would stay again, but for a long stay probably not.

Family_with_children

4/10

Poor

01 Jul 2026

Mohammed

We had small bugs in bed.

Family

8/10

Excellent

21 Jun 2026

Hilary

What isn't made clear when booking is that there are several steps up to the main entrance, and no step free access. Staff are willing to assist with luggage. If access had been step free, l might have given it 5*s.

Self

10/10

Exceptional

17 Jun 2026

Amy

I can't say enough good things about the staff. We spent many days here and the staff was our favorite part of visiting London. Our family had some personal struggles during our stay and they were helpful, accommodating, and went out of their way to help us in any way they could. We spent a lot of time talking to them and getting to know them and loved their cheerful and happy smiles. A special thanks to Shaikh (if I got the spelling wrong - sorry friend).

Family

8/10

Excellent

17 Jun 2026

Barry

Rooms have fans, not AC.

8/10

Excellent

17 Jun 2026

Rob

Small room, great location and nice friendly staff but was just too small for my wife and I.

Partner

8/10

Excellent

16 Jun 2026

Rafael

The place was clean the staff was amazing but the roooms can use a few touch ups/ repairs. Great location!

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Donna

I didn’t like the entry way. There were steep stairs and no ramp. It was difficult to bring the luggage in.

Friends

4/10

Poor

14 Jun 2026

Benjamin

Staff could have been more helpful

Self

8/10

Excellent

12 Jun 2026

Menda

The breakfast was wonderful. I didn’t expect as much as we got based on them saying it was a continental breakfast. It was lovely to eat there.
The rooms were cleaned every night.

Friends

6/10

Pleasant

05 Jun 2026

Gail V

This hotel is very close to the Paddington station which makes moving around easy. The rooms are not sound proof and can therefore doors can be heard as well as merely the guest above you walking. The room I had , the window lock was broken so it could not close. Assurance was given by the front desk it is safe. Front desk staff were very helpful. There is no air conditioning so thankfully the nights were cool.

Self

10/10

Exceptional

02 Jun 2026

patricia

The main attractions are very close by within walking distance. 12k-26k steps 👍👍

Friends

8/10

Excellent

01 Jun 2026

Cathy

.

Self

6/10

Pleasant

01 Jun 2026

sandra

Clean rooms, very helpful staff, and an excellent location! The hotel is just a 5-minute walk from Paddington Station , buses, stores and restaurants .
The only downside was a mistake on my part: I didn't read closely enough to see that they don't have air conditioning in the rooms.I travelled at the end of May and the room was incredibly hot. The rooms have fans but it just wasn't enough for us.

Family

4/10

Poor

28 May 2026

Angelique

We were on the fifth floor in super small room without AC and a beyond small bathroom . Everything was clean just a horrible old plumbing smell in the bathroom . No room to put toiletries . Extremely small shower , difficult to wash hair . The bedroom didn’t even have a chair . Asked for a chair , first thing they brought was a luggage holder , then after asking again they brought a chair . Got to the hotel at 9:20 . It was an extremely hot day .No service at the bar .Just wanted some ice . The lady at the lobby was like wel nothing I can do about it . We didn’t get a new box of tisseus in the bedroom . Again asked at the lobby , they must have been flustered because only one elevator was working . The person threw the open box of tissues to me , After paying a lot of money , it would have been great to have Ac and being friendly and kind goes a long way . The best thing was the location , only 5 minutes walk of Paddington station .lots and lots of hotels near and around Paddington . I wouldn’t recommend the “ Royal eagle “ . Nothing Royal about it , except that it was clean . One more thing if you are on the fifth floor only one elevator goes to the fifth floor and you need to push the button up of the other elevator ,

Partner

8/10

Excellent

23 May 2026

Mickayla

It was a good hotel for one night. It was a very small room and bathroom. The walls were also very thin so you could hear a lot in the hall/other rooms. They had a good breakfast.

Family

8/10

Excellent

21 May 2026

Kelly

Very small room
Only one outlet in the room and none in the bathroom. This made charging electronic devices, blow drying hair, ect difficult.

Family

10/10

Exceptional

19 May 2026

William

This is a great hotel and the staff are exceptional. My room was cleaned every day and nicely done. It's VERY close to paddington train station. It has a lounge with a fully stocked bar
It has 2 elevators which is unusual for london hotels in the paddington area. I travel solo but i noticed that there were many families staying there. I highly recommend this hotel.

Self

6/10

Pleasant

18 May 2026

Marie-Andrée

La chambre au grenier (519) semble avoir été «ajoutée ». La télé ne fonctionnait pas. Les puits de lumière sont restés ouverts malgré la pluie. La poignée de porte de la salle de bain était non fixée. L’installation de la chambre laissait à désirer…

Friends_and_family Friends

8/10

Excellent

16 May 2026

Hugh

Double room was ok but not that spacious. Everything else i.e. staff, breakfast, amenities, location were all great. Happy to stay again though in a bigger room.

Partner

8/10

Excellent

16 May 2026

Linus

The staff were very friendly and helpful. The breakfast buffet was good, better than I expected. The room was small and there was no desk or table, so my back got sore when I wanted to write, etc.

Self

6/10

Pleasant

10 May 2026

Marchel

The staff was great and made every attempt to make the stay comfortable. That being said, the accommodations were quite disappointing, and not as advertised! Based on the photos presented on Expedia, the room was very small, think very small college dorm. I had requested 3 single beds. Instead, we were met with one single and one double. There was limited room to maneuver around for 3 people, and only one electrical outlet. Also, in order to access the room, we had to use 2 rather small elevators, and had to two sets of stairs (we were on the 5th floor) to scale, with luggage. While I truly enjoyed interacting with the staff and the excellent location of the property (very walkable to bars and restaurants), I would not recommend this hotel to anyone over 65, who is not traveling solo.

Friends

8/10

Excellent

09 May 2026

Sean

Overall, the stay was pretty average but solid. The room was clean, the bed was comfortable, and the staff was friendly during check-in. The only real issue was there weren’t enough outlets in convenient spots to charge devices and access power easily. Other than that, it was a decent place to stay for a night or two.

One thing I did like was the location. It was close to public transportation, which made getting around simple and convenient.

Family_with_children

8/10

Excellent

08 May 2026

Maria

Staff are wonderful- very helpful.

Partner

2/10

Poor

06 May 2026

Maysa

We didn’t even get to stay at the Royal Eagle. We arrive exhausted and carrying luggage and and are told that due to maintenance, we will be staying at a different hotel a nearly a 20 minute walk away. We were not given any notice of this beforehand.

We were promised an upgraded room and breakfast, but neither was provided. The replacement room was smaller, and the issues continued throughout our stay: the air conditioning repeatedly failed, making it very uncomfortable to sleep; one of our room keys was taken, leaving us with only one; and at one point, our key stopped working entirely, locking us out. Staff responses were dismissive and no real solutions were offered.

The new location was farther from public transport, causing extra costs and requiring us to walk in unfamiliar areas at night, which felt unsafe. Even basic amenities were lacking, such as proper outlets in the bathroom.

Overall, this experience was misleading, stressful, and far below expectations. Would not recommend.

10/10

Exceptional

03 May 2026

Sean

It was within walking distance to metro station.

Family_with_children

8/10

Excellent

01 May 2026

Timothy

Very handy to Paddington Station. Lobby is welcoming as are staff. I had a single room. Size was usual. I had to put my suitcase on the bed to open, but small rooms are standard. Breakfast was called 'continental' but had a lot of options and was well worth the 12.50. Be aware that there are steps to get into the lobby and my room was up another staircase. A young man helped me up with my suitcase, and that was great

Friends_and_family Friends

4/10

Poor

29 Apr 2026

giovanna

The shower screen was broken and fell down. The bathroom was tiny and the smell was awful which made the whole room smell awful

4/10

Poor

28 Apr 2026

Emily

The room was absolutely tiny, the bed was clearly designed for a gome or a child, all the fixtures were beat up, there were holes gouged in the wall. And the walls were paper thin. I could hear everything in the hotel all night. Would never stay again and would recommend anyone else stay far away. Staff was nice. It's not their fault the building and rooms are terrible.

Self

2/10

Poor

26 Apr 2026

Adam

Royal Eagle Hotel, Paddington – Review

I rarely write reviews this blunt, but the state of the Royal Eagle Hotel really warrants it.

The maintenance is, frankly, appalling. Bedroom windows don’t lock—despite some having direct access via a flat roof, which is a basic security failure. The showers are so small and awkward that even someone the size of a hobbit would struggle. TVs hang off the walls at angles that look like they’re about to give up entirely. Rooms are tired, scruffy, and crying out for a proper repaint and refurbishment.

This is a hotel clearly being run on the cheap. Yes, the rates can look competitive—but you absolutely get what you pay for here, and in this case, it’s not much.

To add to the frustration, they demand a £50 deposit for rooms that contain nothing remotely worth that amount. They also insist on photocopying photo ID, with no reassurance whatsoever about how that data is stored—something that should concern anyone mindful of privacy.

It genuinely makes Fawlty Towers look like a luxury upgrade to modern London standards.

The only positive: the staff seem to be doing their best in a situation that doesn’t deserve them. They’d be better off working somewhere that matches their effort.

Verdict: Avoid

Partner

8/10

Excellent

26 Apr 2026

Abigail

Staff were wonderful and so kind!

Family

6/10

Pleasant

09 Apr 2026

Matthew

Small showers very uncomfortable mattress

Friends

6/10

Pleasant

08 Apr 2026

Marni

Clean room, great shower pressure and heat for a long time - family of 4.
Vert friendly staff.
It’s a little old and not fancy but good for nights rest.

Family_with_children

2/10

Poor

05 Apr 2026

Lauren R. T.

- rock hard mattress
- very small bed & duvet
- literal gaps under the front door letting all noise through
- very old plumbing so anytime anyone used a tap or loo next to/above us etc or shower would be very loud in our room
- broken or peeling or shabby every piece of furniture including chrome effect on bathroom fixings
- cig butts everywhere out of the window
- very tiny bathroom
- very narrow doorways
- random piece of MDF on the windowsill
- did not sleep
- sharp edge on metal floor carpet divider thing in doorway
- dirt/dust in tea and coffee tray thing

The staff were fine, and are obviously just doing their best in an old building where the owner clearly wants to botch job everything and make money rather than actually make a nice hotel. You're literally just paying for the proximity to Paddington station and fancy entrance.

Partner

6/10

Pleasant

01 Apr 2026

Stacey

This propery has no AC and no refrigerators. It was warm for March but we were comfortable with the fan, but I would NOT book in warmer months. The shower drained very slowly and never got hot. Front desk had maintenance come but the problem never really got fixed. Beda were comfortable. The breakfast buffet looked good though we never ate it. We were allowed to fill out water bottles daily at the buffet and were greeted with a smile from the attendant. The front desk staff was helpful.
At the end of the day, you're using the room to recharge and wash off the day. This barely hit the mark for that. Although the location was terrific, there are other places that may be better suited for comfort.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Sergine Uriel

The staff were so kind and extremely helpful. They are always available to answer any questions you might have . I can’t wait to come back! As a solo traveler , I felt extremely safe

8/10

Excellent

19 Mar 2026

Bram

Good setup for family

Family_with_children

6/10

Pleasant

11 Mar 2026

Ken

A little tired but great staff and convenient

10/10

Exceptional

09 Mar 2026

Richard

Goof

8/10

Excellent

02 Mar 2026

Stefano

Good location, clean and friendly staff

Self

8/10

Excellent

02 Mar 2026

Ken

Very convenient for all amenities and travel

Friends_and_family Friends

2/10

Poor

18 Feb 2026

Andres

Room was incredibly small, bed was for short people, everything crammed, hallways too narrow and the carpet made impossible to drag my luggage to the room and out of the room.
Room facing the street was quite noisy throughout the night.
Wouldn’t go back to stay again.

8/10

Excellent

09 Feb 2026

Kari

Friendly staff. Our room was rather hot. I should have asked the desk for a fan or to see if there was a way to turn down the heat. And the bathroom/toilet had a sewer smell. We kept the door shut. Our room was super clean with nice amenities.

Leisure Family

8/10

Excellent

07 Feb 2026

dario david

Clean room and good breakfast. Good and proper treatment from the staff

8/10

Excellent

30 Jan 2026

Laura

The staff were friendly and my room was always clean! It’s also at a fantastic location. It’s just a few minutes walk from Paddington Station and Hyde Park. My only complaint is that the breakfast was not included like I thought it was. It seemed like it was for some people, but I had trouble finding information about it on their website.

Leisure Self

10/10

Exceptional

28 Jan 2026

Dave

The room was small but very comfortable. Great location easy access to underground. Staff friendly

Partner

8/10

Excellent

22 Jan 2026

Denise

Staff and food were wonderful

Friends_and_family Friends

8/10

Excellent

16 Jan 2026

Peter

It was a continental breakfast but it wasn't free you had to pay it was about 11 pound pp... Room was clean...air conditioning was good.

Partner

4/10

Poor

15 Jan 2026

Rachel Anne

Room neglected (badly peeling desk, broken & missing drawer), window frame, silicone and architrave in bathroom barely being held together with stains on the mirror. Skirting & floor beading in poor condition, with raised screw-heads on floorbar between bathroom and main room. Room heating on full blast, no way to turn down, had to open window allowing a lot of street noise in - supplied plug in fan, but not cooling just moves hot air around. Bedding grubby/dusty awoke with x2 bites/welts on my face. X2 completely different single mattresses on bed (despite being a double), uncomfortable seem between each: one mattress rock hard the other very soft. Hand basin blocked & unpleasant smell. After boiling kettle, water came out a strange milky colour, despite running clear from tap initially. Very difficult lugging heavy suitcases up and down steep entrance steps.

Leisure Self

6/10

Pleasant

09 Jan 2026

Kailey

The shower did not have hot water. After asking the hotel staff to take a look, they were not able to fix it and said they would have building maintenance look at it, however, it still could not be fixed, and we received no follow-up or explanation.

Leisure Family

4/10

Poor

05 Jan 2026

Marie-Andrée

Really small room! Furniture damage, noisy. Bed small. Location is good

Leisure Family

2/10

Poor

30 Dec 2025

Orhan

Our stay was really disappointing. The room was dirty and clearly not cleaned properly, which made it feel unhygienic and uncomfortable. It was also very cold, and the noise levels made it almost impossible to sleep. Overall, the standards were far below what we expected from this hotel.

Friends_and_family Family

2/10

Poor

27 Dec 2025

Caleb

The room was extremely small and it was difficult getting to the actual room. The elevator did not work every time you pushed the button….floor 5 had to use a specific elevator and hallways were very narrow and with stairs and carpet. Getting your luggage to your room is a difficult task.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Sophia

This hotel is beautiful and the place to be for Christmas drinks! I loved seeing everyone all dressed up at the Palm court! The room was spacious and luxurious offering two types of pillows for for comfort! We also visited the spa while there which was extremely nice and relaxing! Highly recommend.

Leisure Partner

6/10

Pleasant

10 Dec 2025

Karen

The room was very small and needed updating.
The price of room varies by date and some days was overpriced.
There were couple of days where there wasn’t much hot water in the shower.

The best part of the hotel is the location. The train station, bus stop and restaurants are close by.

Leisure Family

10/10

Exceptional

06 Dec 2025

Warren

Short one night stay. Front counter was very welcoming and very helpful!! Helped get us going where we needed to and very helpful by keeping our bags for a few hours while we saw the city befor our plane left. I would stay there again. We had a good stay!

Friends_and_family Family

6/10

Pleasant

01 Dec 2025

Alanna

I booked a triple room. On arrival the receptionist said he has given us a bigger room. When we got to the room it was cold, smelt of sewage, room decor was tatty and tired. Double bed on ground floor and then two single beds up some windy open stairs. Not welcoming at all and split the group up. I also had my Mum with me who was not happy with using the stairs.
We asked to change rooms and luckily they did have another room, which was much better, warmer and no smells. Ideal position close to Paddington train station and tube. Also very handy that we could leave our luggage there until our return journey.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Shamama

Staff was pleasant and helpful. Great location, close to Paddington Station

2/10

Poor

25 Nov 2025

anne

Too small horrible small bathroom. Could not move. Beds too small feet hanging over end.

Business_and_leisure Family

10/10

Exceptional

21 Nov 2025

Magdalena

Great stuff

Leisure Family_with_children

8/10

Excellent

21 Nov 2025

Steven

I had an extended stay and they kept the room & bath very clean. On site breakfast cost extra but had a really good selection of items. Desk staff went out of their way to fix a booking mistake and problem resulting due to the date/time change from the US to the UK.
I had a single room. Just right for one, but shower was quite small, definitely not for larger sized people, however overall the bathroom was nicely updated and it worked for me.
Location near Paddington station convenient for access to Heathrow but an overall noisy tourist area especially on weekends if you're a light sleeper.

Leisure Self

10/10

Exceptional

20 Nov 2025

Tim

Amazing location for Paddington station and particularly helpful to be able to leave luggage. Super friendly and helpful staff and a big thank you for letting us into breakfast early too.

8/10

Excellent

16 Nov 2025

Jennifer

Room was clean. Lack of power outlets was difficult to deal and bathroom was insanely small. But room was decent and staff were friendly and professional

Leisure Family

10/10

Exceptional

14 Nov 2025

Linda

Great stay

8/10

Excellent

04 Nov 2025

Mark

Very nice

Friends_and_family Family

8/10

Excellent

03 Nov 2025

Ian

Room was average, staff always so helpful and friendly and professional

Business

10/10

Exceptional

01 Nov 2025

Georgina

Lively place and very friendly people

Leisure Family_with_children

8/10

Excellent

29 Oct 2025

Amer

Tiny room and hallways but staff is super nice.

Partner

10/10

Exceptional

28 Oct 2025

Denise

N/a

Leisure Self

6/10

Pleasant

25 Oct 2025

Leah

Our room

10/10

Exceptional

22 Oct 2025

john cedric

Nisha and Waqas made my stay in Royal Eagle Hotel fantastic!! Best customer service ever

Business_and_leisure Family

10/10

Exceptional

20 Oct 2025

Amanda

Fast, friendly check-in

Friends_and_family Friends

2/10

Poor

17 Oct 2025

Casey

The staff, lobby, and bathroom were good. However, the bed was so uncomfortable, I got maybe 8 hours of sleep over 4 nights. I can’t recommend this hotel until the quality of the bed improves. I would dread having to go back to the hotel after a long day exploring London.

Partner

8/10

Excellent

16 Oct 2025

David

We enjoyed our stay at the Royal Eagle. Short walk to Paddington Station. An abundance of restaurants and small grocery stores. Would stay again.

Leisure Family

10/10

Exceptional

15 Oct 2025

Sarah

The Royal Eagle excellent stuff which makes the stay really amazing. Everything was kept to the highest standard possible. Our room needed a little bit of a refurbishment but that’s OK. It didn’t get in the way of the trip. Highly recommend this hotel for his value and the exceptional staff.

Leisure Partner

8/10

Excellent

10 Oct 2025

Andrew

Did what it said on the tin. Cheap for London and certainly not luxurious but did the trick and was clean and comfortable.

Self

8/10

Excellent

08 Oct 2025

Jordanna

Clean room, good location, great staff

Leisure Friends

6/10

Pleasant

06 Oct 2025

Matt

This hotel was just okay. For the money, it’s alright value. They do not allow visitors and don’t specify this. The elevators can only fit 1-2 people, so I had to take the stairs multiple times. The phone doesn’t work in the room, so anything with need assistance, you must go downstairs. They restricted my key card access before my check out time, and treated it like it’s normal. The bed wasn’t comfortable and walls were thin, but to be expected in a budget hotel that’s old. I liked the location and proximity. The hotel staff were mostly nice.

8/10

Excellent

01 Oct 2025

Venkatesh

All is fine

Business

10/10

Exceptional

29 Sep 2025

Robert

The optional breakfast is a great way to start the day. One of the best tun continental breakfast buffets I've seen: they do not \"run out\" of things and are very attentive to diners as well. (An instant cup is always available in-room.)

When the previous person stopped up the sink, this (and anything I asked) was taken care of immediately. The main desk and room-caregivers are to be complimented for attention. (No one made me to feel like I was bothering them: all performed their duties with a smile.)

Best off all, the railway and the Underground metro lines all come within two blocks at Paddington Station--a major hub, as well as a direct \"Elizabeth Line\" metro to and from Heathrow Airport for a small price (compared to \"the Express\"). It was easy to be a tourist with so many lines from which to choose--even when a few lines were closed for weekend repairs: there was always an alternative at Paddington.

There are wonderful restaurants and shops on the \"main street\" which are a perfect way to end the day in the neighborhood.

I would gladly stay in this hotel at this location again.

Self

8/10

Excellent

26 Sep 2025

Wayne

Friendly and helpful staffs. Room is quite small but it is in the heart of London. Location is superb as it is about 5 minutes walk to Paddington station. It is interesting to go through so many turns and doors in the corridors to our room.

Leisure Family

10/10

Exceptional

21 Sep 2025

Jenniffer

Room was very clean and comfortable. Great place for a couple night stay. Would definately book again.

Friends_and_family Family

2/10

Poor

16 Sep 2025

Stephen

We refused to stay and went elsewhere - Awful !!

We declined to stay at the hotel when we saw the room and went elsewhere at our own cost. Hotel refused to refund us and we eventually reached resolution from hotels.com (after a bit of a battle) but the hotel did nothing to contribute to the refund and so deserves no credit for that, they just kept the money when we didn’t stay.. disgusting !!

We were placed in the basement with the pavement of a major high street directly above so everyone could see straight inside. Our window looked into a below ground stairwell.. nice !! Furniture falling apart.

Drainage smell, door right outside lift door without a lobby between, filthy windows and holes in sent causing noise and draughts, rooms are beyond tiny, you have to squeeze past the bed to get to the bathroom door. They are TINY!!

Just don’t stay here, spend your money elsewhere and enjoy your stay.

Partner

2/10

Poor

16 Sep 2025

Sandra

We allocated a room which was down below ground level. The room was sooo tiny and in need of repair with cracks in the walls, dirty marked walls, could not open or close the window, tge cold water tap would not work. In the end they had to shift us to another room.
I would only rate this hotel as a 1-2 star hotel!

Leisure Family

6/10

Pleasant

12 Sep 2025

Ian

Stay London for Dinner Event

Great service and welcome, Bed was tiny and uncomfortable.

Business

8/10

Excellent

12 Sep 2025

Robert

Our team had an issue requiring great discretion and excellence in customer service. As well, One of our team forgot something valuable in the room and the staff took great care to contact us and safekeep it.

Business

2/10

Poor

12 Sep 2025

Fong

Not the room twin bed that I booked. Instead, given attic room, with flight of stairs, and hit my head twice in the low attic ceilings. Lost of sleep on this first night also due to hot temperatures, need a noisy fan to cool the room. Asked. And Changed to another room next day.