Name: The Crescent Hyde Park
Address: 28 Gloucester Terrace, London, W2 3DH, GB

10/10

Exceptional

06 Jul 2026

Helen

Could not have asked for better. We were lucky enough to be upgraded on arrival.
Lovely room, spotless, comfy bed and crisp linen. Great in room faciilites and great location.

Friends

10/10

Exceptional

12 Jun 2026

Steve

Good location close to Paddington station and Hyde Park

Self

6/10

Pleasant

05 Jun 2026

Neil

It was ok, usual stuff for these types of hotels in and around W2. I’m sure there’s better and better value.

10/10

Exceptional

31 May 2026

Ian

Great little hotel just minutes from Paddington

No lift but friendly staff on hand to help carry the bags upstairs.

Room small and shower smaller but impeccably clean with fab towels and toiletries.

Will be back!

Self

6/10

Pleasant

29 Apr 2026

James

Small room. Minuscule bathroom. No lift. Part time front desk. Well maintained. Clean bed for the night. Great location.

Self

10/10

Exceptional

16 Apr 2026

Dawn

Great room good size and fab shower

Family

2/10

Poor

26 Mar 2026

Craig

Clearly fake reviews on this place. NO location. The LOUDEST rooms ever. Good luck getting sleep. Not sure where the hell anyone would have ever said this was a good location because there it literally NOTHING around this hell hole of a hotel. FAKE REVIEWS. DO NOT STAY HERE! I have spent 40 years traveling for business globally and this was one of the worst experiences anywhere. Walk the hell away from whatever deal they offer. Not worth it.

Self

8/10

Excellent

06 Mar 2026

Sophie

Room was clean. Wish the hotel had more amenities and more of a proper lobby. Lots of stairs (no lift)

Self

6/10

Pleasant

18 Feb 2026

Lauren

Hotel is quite run down. With markings over walls and so bad in the room that you could see the plaster board. Was clean but certain amenities such as the kettle we couldn't use as so rusty. Pillows are super thin but overall was an okay stay for one night

8/10

Excellent

16 Feb 2026

Nadine

Got an upgrade, which was so appreciated . Location is perfect. Easy access to lots of different neighbourhoods. Rooms are dated. Front desk isn’t consistently staffed but the sister hotel of Westbourne Hyde Park is directly across the street. Once the car traffic dies down, it’s extremely quiet given how central it is. Local cafes and restos are convenient and good.

10/10

Exceptional

20 Jul 2025

Miss N

Stay at The Crescent

Really nice hotel with lovely decor. The room had a Nespresso machine and luxury toiletries.

8/10

Excellent

06 Jun 2025

Anthony

Location to Paddington Station was good. Staff accommodating. Bathroom too small

Leisure

8/10

Excellent

26 Jul 2024

Sue

Very clean and tidy. Easy access to Hyde Park and underground. No lift so if you have heavy luggage and on the top floor as we were be aware. Great if going to event in Hyde Park.

Leisure Partner

6/10

Pleasant

16 Jul 2024

Conor

We stayed in the room in the basement which is next to a vent of some sort. Was super noisy at all times and kept us awake!

Leisure Partner

4/10

Poor

07 Jul 2024

Emma

Just disappointed we couldn’t assess the building with the door swipe then our room. After a wonderful evening in Hyde park.

Partner

10/10

Exceptional

30 Jun 2024

Mindy

I’ve been to London a couple of times, and this was by far the quietest hotel I’ve stayed at during my visit. The rooms were updated and fresh& very clean. The staff were friendly & provided exceptional service. Highly recommend! parking can be a bit of a challenge if you’re driving, so look into that before your arrival & you should be G2G!

Leisure Family

10/10

Exceptional

20 Jun 2024

Susan

Upon arrival my family had an issue that Fav, the front clerk, immediately assisted in helping us resolve. She alone would make me want to stay there again. Beyond that our room was really nice and our bed was so comfortable!!

Leisure Family

8/10

Excellent

05 Jun 2024

Lisa J

One night Stay

The lady on Reception was lovely. The only issue we had was we were located on the top floor (7th floor) with two suitcases each and Concierge was on a break. Room was very quiet and clean, with Molton Brown toiletries. Comfortable bed. There was only one fire escape which was down the main staircase, hence a no-smoking hotel. Good location for Paddington station/Heathrow Express, just a few minutes walk. No amenities but bakery/restaurants/coffee shops within easy distance.

Partner

8/10

Excellent

08 May 2024

Verified traveler

Nice room, good location, odd service / amenities

Hotel room was clean, and a close walk to the train station. Front desk was not manned all the time - had to cross the road to a different hotel for service, which made checking in not a very seamless process.
There are no lifts in the hotel, but they do have staff to help with the bags. Room is old - laminate was chipping off the table - but it was clean.

Self

10/10

Exceptional

06 Mar 2024

Andrew

Clean and cozy

Clean and well furnished room, service at reception was efficient and courteous, overall a good stay and would happily recommend

Partner

10/10

Exceptional

09 Jan 2024

James

Just a short walk from Paddington Sta and Kensington Park. It was perfect in every way!

Leisure Partner

8/10

Excellent

17 Dec 2023

Elizabeth

Fantastic hotel with really friendly and helpful staff. Room was lovely and a really good size. Bit noisy due to traffic but ear plugs worked well. Would def stay again

10/10

Exceptional

10 Dec 2023

Kevin

Wonder gem of a hotel!

Our stay at this boutique hotel was fantastic! The room, while small, is equipped with everything you need. The shower was perfect after a long day of travel. The Molton Brown amenities were an added bonus. And the location cannot be beat. We can recommend the restaurant down the block - The Taste of India, as well as the pub across from Hyde Park, The Swan, as well as the Cleveland Arms. We would absolutely stay here again!

Partner

8/10

Excellent

05 Dec 2023

Hannah

Hyde Park Cresent Hotel

Lovely hotel, the staff are very friendly and welcoming. The hotel itself was stunning, the stairway and rooms are really nice. The complimentary things in the room was a lovely extra. The only thing I would say is the windows seem to be single glazed and there doesn’t seem to be any sound proofing so you can hear other rooms / lots of noises outside, I would recommend the hotel and would stay here again despite that.

Partner

8/10

Excellent

29 Nov 2023

Maryann

Friendly and helpful staff. Comfortable bed. Clean room. Very, very small bathroom.

Leisure Family

10/10

Exceptional

22 Nov 2023

Caroline

Good base for central London

I always have good service at this hotel. Rooms are small but well equipped. Everything you need for a short stay close to town.

Self

6/10

Pleasant

22 Nov 2023

Alan

A

8/10

Excellent

24 Oct 2023

Christine

A very unique building but not for 70 year old.
I was grateful i was able to change room to 1st floor.
Ordering a taxi was not convenient
Going from building to building in the rain in the evening wasn't helpful at all. I used an Uber service.

Leisure Self

10/10

Exceptional

15 Oct 2023

Darren

Friendly staff and easy to walk to from Paddington Station.

Leisure Partner

10/10

Exceptional

11 Oct 2023

S K

Worth it

Great value for money and a good location

Business

10/10

Exceptional

20 Sep 2023

Hon Chun Keanu,

All good.

Leisure Self

8/10

Excellent

08 Sep 2023

John

Room was very comfortable but the 3 double flights of stairs was daunting. Fortunately staff assisted with our luggage. Serviced from another hotel. However we enjoyed our stay.

10/10

Exceptional

20 Aug 2023

Philip

Everything was great.

Leisure Family

4/10

Poor

18 Aug 2023

Kenneth

Small room no lift would not go there again

8/10

Excellent

16 Jul 2023

Andrew

Very clean and comfortable. The only potential issue is that there was no lift. Be happy to stay there again.

10/10

Exceptional

18 May 2023

Carmen

Cute hotel with great location!

Very nice hotel and a great location! Close to Hyde park, Paddington station, buses etc. Quiet street but still local pubs around. There is no food served in the actual hotel. Be aware most pubs in London stop serving food around 9pm so plan accordingly. My only complaint for this hotel is the insanely tiny bathroom sink lol. Water splashes everywhere when you wash your face. Other than that it’s a great hotel! We would stay again. We had a balcony but the door was bolted so exit onto it was not possible. I assume it was just an ornamental balcony. We had a mini fridge in room.

Partner

8/10

Excellent

18 Apr 2023

Amy

The photos are not accurate. One would think that this is a large grand hotel. In truth, this is a small hotel with a limited number of rooms. I would have rather the advert be honest and say that it was a small unique location with comfortable rooms in a great location.

The quad room is 2 twin beds and a sleeper couch. They were all very comfortable, but you must navigate a flight of stairs to the lower level (no elevator). This may not be the best fit for international travelers with large suitcases-we really struggled to get ours up and down the stairs.

They have a great coffee offering in-room. The bathrooms were clean and very roomy.

There are many restaurants and bakeries around the block.

This seems like a safe neighborhood, but as always be aware of your surroundings.

Leisure Family

10/10

Exceptional

12 Apr 2023

Claire

Great hotel. Lovely clean room, small though. Excellent location. The gentleman I spoke to on reception to see if our room was ready was really polite and helpful. Also, no problem to leave your luggage when you check out and collect later. Thank you.

Leisure Partner

8/10

Excellent

09 Feb 2023

Marya

I stayed here one night as I had an 18h layover in London. My room was small, but clean and comfortable. It was perfect for my stay. The hotel is close to Paddington station and close to many monuments should you feel like visiting London on a tight schedule. In my 3h walk from the hotel and back, I had the time to see the Kensington Gardens, Hyde Park, Buckingham Palace, Big Ben, Westminster Abbey, London Eye, Trafalgar Square and Covent Garden. Rooms might be too small to be comfortable for an extended stay, but for a couple of days, I definitely recommend this hotel.

Leisure Self

8/10

Excellent

03 Oct 2022

Vinyard

hotel was perfect for what it was -- clean and staff pleasant -- thanks again

Leisure Family

10/10

Exceptional

05 Sep 2022

Jon

Great little boutique hotel

Great little boutique hotel - it’s really room-only - no other facilities - but chic & clean

Friends_and_family Family

6/10

Pleasant

20 Jul 2022

Verified traveler

Basic service at a premium price

Stayed on the hottest night of the year and the air conditioning was locked to prevent you from turning it down which made the room extremely uncomfortable- reception however was being kept nice and cool. No lift available. No one available at check out and you had to use your room key card to leave the hotel - they was no clear sign as to where to leave the card. There was a lot of shouting from an adjacent room and when I called reception I was told that no one was available to come and speak to them. Overall a basic service set at a premium price.

Self

10/10

Exceptional

08 Jul 2022

Beverly

Staff was very friendly and helpful.

2/10

Poor

25 Jun 2022

Verified traveler

Have to lift heavy luggage by ourselves to third floor without any help. Front desk girl was mediocre in giving any help. Room is extremely small. In all, the worst hotel ever for us when we stayed in London. We were there for at least 20 times and we won’t go back to this hotel for sure.

Business

8/10

Excellent

22 Feb 2022

Victoria

Great location, simple but comfortable room.

Excellent location next to Hyde Park and within close walking distance from several tube stations, Kensington Palace, Notting Hill, and other destinations. Safe for walking at night for two women alone.
Accommodation was basic but comfortable. No lift, but we didn't mind as we only had small bags. Our room strangely did not have toilet paper in it, which we didn't realize until after hours. There is no attendant at the front desk in the evenings, so someone has to come from the Westbourne across the street to assist- definitely check to make sure you have everything you need when you first get in. We paid 84GBP for 1 night, which was a good deal for our quick London trip, would stay again in a similar situation.

Friends_and_family Family

6/10

Pleasant

01 Feb 2022

Felipe

No elevator and no staff available to help with the bags. Hotel receptionist not available at night time.

Business Self

6/10

Pleasant

03 Jan 2022

Clodagh

Good

Very clean updated modern rooms, the shower was nothing short of spectacular and the cleaning staff were very friendly and helpful. Our bed was comfy but the pillows were not the best!! Room is small but not as tiny as some of the hotels in the area we were in the westbourne which is sister hotel of crescent it’s a lot nicer than the crescent. Happy with our stay would stay again!

4/10

Poor

13 Dec 2021

j

Very poor hotel for the money

Very poor Hotel first things first we booked with hotels .com and should have breakfast included this was not the case the hotel does not even have a Kitchen so had to eat out so taken in the extra cost this place is way over priced......Now the bad points the hotel is dirty very dirty bed sheets had hairs on them and where stained the carpet also stained see photos..we only stopped two nights so just on with it...Then the room was very very small infact so small you can`t open the bathroom door fully as it touches the bed

Partner

10/10

Exceptional

13 Dec 2021

Tanya

Lovey stay!

The staff were extremely accommodating, the hotel was situated perfectly for everything we had planned. Rooms were clean, we had a lovey stay at the Crescent!

Partner

8/10

Excellent

11 Dec 2021

Chris

The room was very comfy if a bit small. The bathroom toilet was a bit cramped. There were some cracks in the paint on one of the walls and some pink stains on the carpet but other than that was all very clean. Bear in mind if you’re on the 4th floor it’s a long walk up as no lift.

Self

10/10

Exceptional

10 Dec 2021

Rupert

The Crescent Hyde Park

used as a stop over before returning home
Friendly staff and very convenient

Business

8/10

Excellent

04 Dec 2021

Verified traveler

Great location, 5 mins walk Paddington.

Business

10/10

Exceptional

29 Nov 2021

Danni

Perfect!!

Perfect location for Hyde park. Immaculate room. Small but ideal. Lady on the desk was lovely.

Partner

10/10

Exceptional

22 Nov 2021

Mrs Donna

Friendly staffveey welcoming . Room vlean and quiet.
Would stay here again

Leisure Family

8/10

Excellent

22 Nov 2021

Elizabeth

Crescent Hyde Park

Similar standard to a Holiday Inn in respect to cleanliness although there was no bar or lounge the sister hotel across the road did have a bar and seating area but it appeared to be closed. Thought it was a bit over priced

Partner

10/10

Exceptional

18 Nov 2021

David

Very clean and great service. Comfortable bed. Walking distance to Hyde Park and Paddington Station.
Bathroom was clean but quite small: tiny sink and a very compact shower were not ideal for someone over 6 foot.

Business Self

10/10

Exceptional

09 Nov 2021

Sarah

Lovely hotel

Lovely hotel! Well renovated rooms, comfortable beds, great location- strongly recommend!

Self

10/10

Exceptional

16 Mar 2020

Verified traveler

Clean, Comfortable but no Lift

Location - near subway and Hyde Park
Hotel - Clean but there is no lift. So, if upper floor is a concern to bring the luggage bags.

Friends_and_family Friends

10/10

Exceptional

15 Mar 2020

jack

Beautiful hotel, great service

They have a sister hotel accross the street which is also lovely. They were really helpful and upgraded our room for free! Room was beautiful, modern, clean and facilities were great. Best hotel we ever stayed in! Great value for money

Partner

10/10

Exceptional

11 Mar 2020

Aidan

Great hotel, small but perfectly formed

Fantastic value central London accomodation. If you don’t no space in your room (this is how they make it cheaper) then it is a great bed for a few nights. Will be coming again!

Business

10/10

Exceptional

03 Mar 2020

John

The staff are incredible and they had a power cut saturday for hours but the staff made me feel safe and relaxed by offering refreshments and keeping me updated on power something you dont get at other hotels. This is the best hotel in London far better than the sky high priced 5 star hotels this has it all a fridge a good sized room a great bed air con whst more can yiu ask for? The staff are a truly wonderful lot.

Business Self

10/10

Exceptional

06 Feb 2020

Verified traveler

Excellent - clean and tidy; efficient friendly staff

Business Self

10/10

Exceptional

02 Feb 2020

Verified traveler

Very clean and comfortable. 5 minutes walk from 2 tube stations. Close to Paddington station. The proper looked newly renovated. The nespresso machine was an added bonus! Would use again when staying in London.

Leisure

10/10

Exceptional

01 Feb 2020

Craig

Great little Hotel

Beautiful hotel, so much more than we expected. Would highly recommend

Partner

8/10

Excellent

26 Jan 2020

Verified traveler

All good with this hotel. Small boutique hotel but good location near Hyde Park

Leisure Family

10/10

Exceptional

24 Jan 2020

Nora

Amazing

Everything was so perfect, the staff, location, the room and the value of the money

Friends_and_family Friends

10/10

Exceptional

10 Jan 2020

ben

I got much more than I paid for in terms of the standard of the room. I'd booked a 'Compact' room so it was as small as expected, but the quality was great. It felt like a room in a good standard business hotel with less floor space. This will be my go-to if I need a room in Paddington now.

Business Self

8/10

Excellent

21 Dec 2019

Verified traveler

Good value. Good location for my destination. Clues to railway station.

Leisure Self

10/10

Exceptional

21 Dec 2019

Darci

The property is completely remodeled and our room looked brand new. The bed was comfortable. There was good water pressure in the shower. There was a mini-fridge and hair dryer. We booked a compact room and I found it to be spacious for a small room. It was walking distance to Hyde Park, Kensington Gardens, Oxford Street, and Notting Hill. There were several underground stations nearby - Lancaster Gate is a 2 minute walk away. The staff was very friendly and helpful - the nicest people I encountered in London!

Leisure Family

6/10

Pleasant

14 Dec 2019

Verified traveler

Very modern property. Very clean. Excellent staff.

Very loud. Windows need triple glazing. You can hear the traffic in your room.

Business Self

10/10

Exceptional

08 Dec 2019

Verified traveler

This was a great place to stay in London. It is an easy walk to Kensington Gardens, Baker Street, and Paddington Station. There are plenty of trains and buses available to get you around town. This specific area was calm and quiet, too, which was helpful. Our room was clean and lovely.

I do want to mention that I did not see an elevator, so guests would need to climb stairs. Also, our Do Not Disturb sign was removed by staff who came in to clean up. Not a big deal, but a little worrisome when it happened.

Leisure Partner

10/10

Exceptional

03 Dec 2019

Verified traveler

A hidden gem

Amazing location for an outstanding price. The building and rooms are new and there is plenty of space. The service is high quality too, I would certainly recommend this place to all sorts of travellers.

Business

10/10

Exceptional

03 Dec 2019

Nicholas

A great find in a convenient location.

Very new, everything in the room was of high quality. Steep stairs but worth the climb. Very friendly and helpful staff and only a short walk from Paddington station for Heathrow Express. Convenient location near Hyde Park.

Partner

8/10

Excellent

30 Nov 2019

Verified traveler

Decorated very well. Comfortable and very helpful staff

Leisure Partner

8/10

Excellent

30 Nov 2019

Verified traveler

Very convenient location. Close to two underground stations and lots of good pubs/restaurants. No elevator. Bathroom is very tiny.