Name: Mitre House
Address: Sussex Gardens, 178-186, London, W2 1TU, GB

6/10

Pleasant

03 Aug 2026

Bert

Good breakfast

10/10

Exceptional

03 Aug 2026

Donna

Yes this is an older hotel, but it has character. The rooms are spotlessly clean. Comfy beds and pillows. Lovely breakfast. Staff polite, helpful and friendly. What more could you want. Brilliant location, a stones throw from Paddington and Hyde Park. Will definitely return.

10/10

Exceptional

03 Aug 2026

Chris

Clean hotel very close to all the amenities of Paddington and the station. Hyde Park and Kensington Gardens are only a short walk. Highly recommend.

8/10

Excellent

03 Aug 2026

David

Great location to Paddington station. The whole area was nice.
If you travel when it's warm there is no ac. Be aware of that. They supply a fan and you can open windows but if you are sensitive to high temps be mindful.

6/10

Pleasant

02 Aug 2026

Chiffon

We were excited for some old London charm but were met with a very dated, hot, uncomfortable experience. The rooms are TINY, as in you can’t sit on your bed and have room to walk to the bathroom. The bathroom was also so small you could barely shut the door. The floors are so wonky it’s almost a tripping hazard. And if the temps are warm you’re in trouble because there is no AC, the windows don’t open for ventilation and the tiny, loud fan they offer in the room does very little to cool you down. The front reception are friendly and the location is spot on, but we still checked out after one night for cleaner, more kept accommodations with AC.

8/10

Excellent

01 Aug 2026

Michael

Nice but cramped a bit. Need Air Conditioning. Breakfast was brilliant 😊

6/10

Pleasant

01 Aug 2026

Dianna

The location is perfect for commuting around london and outside of london. Several underground stations within 5 min walk. Breakfast was great and staff was amazing. My only complaints are some updates that would help make the stay more accomodating- iron boards, fridge. Restaurants around the hotel are fabulous too!

10/10

Exceptional

31 Jul 2026

Steven

I stay here twice a year with 2 old Army buddies. Staff are great especially Kate. Wonderful breakfast. Great location. I highly recommend it.

8/10

Excellent

31 Jul 2026

Claudio

Right in central Paddington very near Paddington station 👍

8/10

Excellent

31 Jul 2026

Anup

Great location. Room was very small and no AC. Small fans were provided.

8/10

Excellent

31 Jul 2026

Jesse

Staff are a credit as is Breakfast. Room was awful. Family room - 3 single beds with a little gap between in a small room. Bathroom is dated with old chipped toilet seat, curtains with tears/ holes hung across a small window with elastic cable.
Shower with fixed head low pressure. Sign advising to turn fully the on/off for best results.
Paid £200 per night for 2 nights. Awful. Supposed to be a celebration of my daughter’s Graduation.
Outside is very good. Hallway good! Placed on 4th floor - lift is very slow.
Would definitely not stay here again. Would’ve moved hotels if I’d had the time!
Parking - was told plenty of spaces - There’s only a few! And their policy is to take your car keys!

4/10

Poor

31 Jul 2026

Dong

The place is very outdated and I personally would not recommend it.

10/10

Exceptional

31 Jul 2026

Alan

The Breakfast was good but with a limited selection.

8/10

Excellent

30 Jul 2026

Johnny

Location is great as it’s close to Hyde park and Westminster palace. Very close to Lancaster gate station and also Paddington train station to Heathrow Airport. Hotel has great full English breakfast and staff are wonderful.
Hotel has no air conditioning.

10/10

Exceptional

30 Jul 2026

DEBORAH

The hotel is in a great location, and the staff are incredibly helpful and kind.

6/10

Pleasant

30 Jul 2026

Steve

Hotel is in a typical London block. Internally dated and in need of refurbishment, brown bathroom suite! Wonky creeky flooring. Stayed during a heatwave and 4th floor room was sweltering hot, no A/C just a fan. Hugely over priced for anywhere else but London! Breakfast was ok.

10/10

Exceptional

30 Jul 2026

Julie

Great hotel and location for exploring the city

10/10

Exceptional

30 Jul 2026

Verified traveler

Good small hotel. Great location being just around corner from Paddington station. Good as a base for a london visit with added free car parking.

8/10

Excellent

29 Jul 2026

Sheila

Cheap and cheerful, great location

8/10

Excellent

28 Jul 2026

john

My stay was just ok the pros great location just a 3 minute walk from Paddington station staff were very friendly could get tea or coffee 24/7 and also tea and coffee in the room and great value for a major city the cons room was very warm and no ac and the lifts were extremely slow but the breakfast was good and again staff wer excellent but don't know if I would stay again cause of heat in the room sorry mitre

10/10

Exceptional

28 Jul 2026

Meghan

Mitre House was a lovely little spot for our stay in London. Easy to walk to the train station and Hyde Park, super cute little neighborhood with lots of restaurants and coffee shops, very friendly and helpful staff.
It was also nice to be able to get breakfast on site.
Our only small thing to note was that the walls were pretty thin so we could hear other people’s phones buzzing and lots of doors opening and closing out in the hallway through the night. But for the price and the everything else being great we would definitely recommend to other travelers.

8/10

Excellent

27 Jul 2026

Kiara

Staff was great! Breakfast was good. Rooms small and thin walls

10/10

Exceptional

27 Jul 2026

Andrii

great hotel

8/10

Excellent

25 Jul 2026

Terry

Enjoyed out time at the hotel

10/10

Exceptional

24 Jul 2026

Danielle

We had a great experience at this hotel. The English breakfast was better than expected, and the service was quick and friendly. It's an older building, so of course rooms are a little small, but totally adequate. It was nice that each room has a small oscillating fan, which we used each night. We stayed in a family room and didn't realize that it would essentially be two rooms somewhat joined. It might be tricky with very small children. You'd want to maybe prop the doors open between the two rooms. It was perfect for us, as we were traveling with our adult son. The front desk staff is very friendly and helpful, and the location couldn't be any better. You're just steps away from a variety of restaurants and such a short walk to Paddington Station.

10/10

Exceptional

24 Jul 2026

claudio

Stayed at this hotel post transatlantic cruise from NYC. Here is my experience:
1. Hotel is in a central location - Paddington train station is a short walk and getting to London Heathrow is a breeze. Kensington park and the various museums nearby (e.g. Serpentine Gallery) is about a 10-15 minute walk.
2. Rooms are not huge but it is comfortable enough for 2 people, sleeping in 2 separate beds. I was confused with the bathroom shampoo and soap - both were labelled \"shampoo\"?. Luckily, the weather was NOT too hot so the small fan provided was enough to keep the air flowing. Also, our room has 2 big windows on each side so the air flow is good. Not sure why there is no bath mat in the bathroom so we used one of the towels as bath mat. There is no glass either for brushing teeth.
3. There is a lack of outlets to plug laptops or telephones. We were able to borrow one converter so we have to take turn using it.
4. Because of its location, there is plenty of places to eat and buy food. Outside the train station is a big Sainsbury if you want to watch your budget and not pay 5 GBP for soda that you can buy for 2 GBP.
5. My flight was cancelled due to the storm/flooding in NYC and then Trump's attack on Iran (war he won 1 million x over). I stayed for another night and moved to a single room. Room #408 was excellent for me - spacious and well laid out. I will request this same room next time.
6. Reception was very accommodating and there is one lady who was very kind

10/10

Exceptional

23 Jul 2026

Bradley

Staff was very friendly and willing to help when I had difficult travel situation not related to the hotel. I will come back

8/10

Excellent

22 Jul 2026

Everita

Lovely, but very small room, no AC. great location, helpful staff.

10/10

Exceptional

22 Jul 2026

Fatima

The only thing is was really hot at the time we stay at the hotel and they don’t have big fans we open the windows that was so helpful because the breeze was coming really nice

Family_with_children

10/10

Exceptional

21 Jul 2026

Aidan

The Mitre House was a great stay after a long trip, the rooms were nice and cozy and the beds more than comfortable. I wanted to try good local pubs, and find useful amenities around Paddington and they gave me terrific and helpful tips! Being centrally located in Paddington as well, traveling to Heathrow was a breeze with just a short walk behind the hotel.
The complimentary breakfasts were more than filling too, the full English was enough to keep me going on a full day trip to Liverpool! Of all the places to rest in London, I would be more than happy to go back to the Mitre House again.

Self

8/10

Excellent

21 Jul 2026

Aleks

This is an older hotel in a perfect location for access to the tube and very close to Hyde Park. Many restaurants very close by. The staff were very pleasant and helpful. We stayed in a suite so our room was a good size with a small sitting room and separated bedroom. The bathroom had a tub and shower. The queen bed was comfortable. There is no AC but there is a fan to help cool the room. The place itself could use a refreshment (bedding, drapes, carpet) but overall good value as this is an expensive part of the city. The breakfast was plentiful and good. Breakfast staff were lovely.

Family

8/10

Excellent

20 Jul 2026

Cathy

It was in a great location, the staff were very helpful, and the hotel was very clean. The rooms were extremely small and the small fan did not adequately. Keep the room comfortable in hot temperatures.

Partner

8/10

Excellent

20 Jul 2026

Ashley

Nice convenient hotel, close to everything and train station's. Only downside was bathroom could use an upgrade, no fan and felt like a sauna.

Friends

6/10

Pleasant

18 Jul 2026

Henriette

Det havde været hjælpsomt at viften havde stået fremme da vi ankom til værelset om natten. Vi sov i nærmest 40 grader, da der ikke var AC og først næste morgen opdagede viften i skabet.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Sian

Fantastic location, easy walk from Paddington station and the tube. Helpful staff, lovely breakfast. Able to leave luggage to get in some extra shopping time.

Friends_and_family Friends

4/10

Poor

17 Jul 2026

Claudia Morales

Buena ubicación, pero in aire acondicionado y muy pequeño la habitación

Family_with_children

8/10

Excellent

17 Jul 2026

Sharon

Very convenient for transport links just a short distance from Paddington station. Room was clean and comfortable and the staff were friendly and helpful. Breakfast was included in the booking there was a good choice and it was freshly prepared. I would book again.

Friends

10/10

Exceptional

17 Jul 2026

Everita

Great

Family

10/10

Exceptional

17 Jul 2026

Jackie

A lovely welcome, spotless and well thought out accommodation (including a fan in the room which was very much appreciated). Staff were so kind and helpful, even allowing us to leave our car after checkout until we had attended an appointment.
If there was one improvement I would make, it would be to include a sausage and maybe an extra slice of bacon in the full English breakfast, for which we would happily have paid more. A recent stay in a much more expensive hotel was nowhere near as nice as this. Thank you all

Partner

8/10

Excellent

17 Jul 2026

Matthew

Very nice staff. It was clean. It is convenient to so many things including hop on and hop off buses, the tube, Heathrow Express, restaurants, etc. The place is dated.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Dale

No air conditioning. Staff great. Small rooms. Dated bathrooms.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Sylvia

This is a very nice hotel in a great spot so close to Paddington Station. It was easy to get everywhere we wanted to go. The rooms were clean. The staff very helpful and nice. Great breakfast. As most European hotels there is no AC and we were there during a heat wave. The rooms all have a portable fan which helps and opening the windows. We had a nice breeze during the night. My husband unfortunately cannot be in the heat and had to move hotels but my daughter and I stayed and had no issues. We both really liked how charming the hotel is and all the restaurants and wonderful coffee shops two minutes away. Highly recommend

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Katy

Staff was very kind and hospitable, breakfast offered a full English meal. There is a small bar where we were able to catch some World Cup games in.
The rooms are very small , and the water pressure in my room (3rd floor) was not good, though others in my traveling group had no issues on the 1st floor.
Location is very convenient to many restaurants and the paddington station. At night I took strolls around the neighborhood and felt safe.

Family

8/10

Excellent

14 Jul 2026

Timmothy

I

10/10

Exceptional

13 Jul 2026

Carla

Location to Paddington station is amazing.

The junior suite is such a nice size.

The staff is exceptional.

Family

2/10

Poor

13 Jul 2026

Carol

The staff on reception were pleasant but that's where the enjoyment ended. The lift was very slow and the room was awfully small and didn't feel clean. The beds had blankets and a bedspread instead of a modern quilt. I asked for a walk in shower but the bathroom was again small and not very clean. We stayed for about 30min and left after booking another hotel. I wouldn't give this hotel 1* let alone a 3* as its advertised. Would definitely not recommend

Friends

6/10

Pleasant

13 Jul 2026

William

You need to remember, this is an old hotel that looks like remodel was done in the 1960’s! Paint chipping, squeaky floors and very slow elevator, but at least there was an elevator! Our room was clean, but very tiny! There was no Air Conditioning, but a fan was provided. If you will be here in the summer, during a heat wave, ask for a room on the front side of hotel so you won’t have the HOT afternoon sun! Our room never cooled down till early morning with window open & fan!
Breakfast was nice…small menu to order from, not a buffet. Service was fast and food hot!
Just a 5 minute walk from Paddington Station; not far from Hyde Park.

Partner

10/10

Exceptional

13 Jul 2026

Sithy

Location , helpful staff when I wanted to upgrade room .

Family_with_children

10/10

Exceptional

12 Jul 2026

Kerry

Everything was great except for the water pressure. Staff was amazing. Rooms nice and clean. Included breakfast was very good.

Family

6/10

Pleasant

11 Jul 2026

Darren

Attending a concert at Hyde park so in the perfect location for this.
Rooms are very tired, small and extremely hot ( it was 27 degrees outside ) we were supplied a fan which was helpful, but couldn’t have the windows open as it’s quite noisy. So not a great sleep.
We had booked two rooms with what is described as a shared bathroom between our rooms. Which it was, however the other room occupants had to come through our room to get to it, or we could have left the other door open to the bathroom but this would have given access to it to other guests. Very strange setup.
We didn’t realise that breakfast finished at 0900 ( it did say in the paperwork so our own fault ) however I’ve never been to a hotel that has breakfast from 0700 to 0900 on a weekend. We didn’t get in until late so this is quite an early start.

Great location for Hyde park but that’s where it stops for us. I definitely wouldn’t stay here again.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Claire

The staff were excellent, the breakfast excellent, the room...far too small and far too hot. One fan was simply not enough, but there isn't room for two of them

Partner

6/10

Pleasant

09 Jul 2026

Riki

During our stay, the hotel did not have air conditioning available. As a result, the room was uncomfortably warm, and we were unable to sleep well.

Family

4/10

Poor

09 Jul 2026

Carol

First, the property was basically old and in need of being refurbished! The room was extremely small! It was difficult walking around the bed. There was no air-conditioning so we used a fan to blow around hot air. The bathroom was pretty disgraceful. When you walk in, you open the door right onto the sink which is extremely old. The bathtub is a very old old bathtub that you have to lift your leg and climb into. It is not good for someone that has had foot or leg surgery.

We left something at the previous hotel and I asked the woman with the gray hair to please call that hotel to see if they had it. She said we cannot make local calls. We are from the United States and our cell phones could not make those calls. Finally, I was able to get her to make the phone call for us. What happened to Customer Service?

What I returned to that hotel? Absolutely not. There was nothing comfortable about that place. Although, the location was not that bad.

Partner

6/10

Pleasant

09 Jul 2026

Nikki

Very dated and basic, breakfast was not the best, expensive...but then its London. Fine for one overnight whilst attending a gig in Hyde Park with the huge bonus of parking being included!!

Partner

10/10

Exceptional

08 Jul 2026

Meredith

No AC, cold water available, elevator just old and dated and rooms and bathroom are tiny for luggage and two people. Location is amazing and the staff was so nice.

10/10

Exceptional

07 Jul 2026

Kathryn

This is a quaint hotel with clean rooms. The staff was extremely friendly and helpful.
It was within walking distance of many shops and restaurants and the city and hop-on hop-off bus stops.

Family

2/10

Poor

07 Jul 2026

Joseph

The mattresses were paper thin and uncomfortable, the springs were completely worn out. The rooms had no space for suitcases. No AC and the bathrooms smelled like animals had died there. The staff was very nice and tried to accommodate so I hate to leave this review.

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Wayne

Tiny room. (single traveller) Unfortunately, very hot as no A/C.

Breakfast - good but milk was off.

Staff - great

Self

8/10

Excellent

06 Jul 2026

Sabina

My daughter and I were in town to see a concert. We stayed for 6 night but unfortunately during a heat wave. Our room was very small with only a small fan so that part wasn’t very comfortable but that’s not the hotels fault. The beds were comfortable and cleaning was excellent. The hotel was dated but charming and that’s what we were going for. The best thing about it was the location. I’d stay in Paddington again due to its proximity to the trains and local amenities. The hotel offered a hot breakfast which was limited but good. There was also a bar in the lobby. Overall it was a good stay and the staff were lovely.

Family

8/10

Excellent

06 Jul 2026

Yasunari

This hotel has a great location - it is whitin walking distance of Paddington train station. It is a very old hotel. No air conditioning - no fans provided. The breakfast is not recommended, we had to eat elsewhere. The rooms were dusty. We were assigned a room in the basement with a bathroom that stayed wet and musty. The staff however was very friendly and super courteous and welcoming. This place needs a total renovation.

Family_with_children

4/10

Poor

06 Jul 2026

Brian

Room was small but clean bathroom also small but dated price included breakfast there was no breakfast (toast and coffee) staff helpful as could be.

Partner

6/10

Pleasant

04 Jul 2026

Bradley

Excellent location and the staff were terrific. Breakfast was good and good start to the day. Rooms are dated and small but the beds are comfortable.

Family_with_children

10/10

Exceptional

04 Jul 2026

David

Front desk staff, especially Mina were very nice and helpful.

Family

8/10

Excellent

04 Jul 2026

ryan

The Hotel location is fantastic, for us at an event at Hyde Park. Underground nearby also. The staff were very helpful and polite. The room itself was spacious and the bed very comfortable. The breakfast was very basic but nice enough. The only negative is that the hotel looks like it has not been decorated for a few decades. It gives pff very 1980s seaside vibes. Overall a decent stay in a great location for Hyde Park. A good 3* hotel. With some upgraded modern decor it could be a 4* hotel.

Partner

10/10

Exceptional

04 Jul 2026

Amanda

We used the hotel for BST Hyde park and it was very conveniently located and comfortable.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

VADIM

Excellent location for a quiet stay in Paddington. The hotel was very nice overall and we would definitely stay there again and recommend to our friends

Partner

6/10

Pleasant

03 Jul 2026

Angela

The staff were really welcoming and friendly and we cannot fault their service. The breakfast was really filling, and service was super efficient. The location was also perfect for our family of five, close to public transport and very central to all the main tourist attractions. After a long day sight seeing the bar was the perfect place to unwind.

Family_with_children

10/10

Exceptional

02 Jul 2026

Mario

The whole staff are fantatisc

Friends

2/10

Poor

02 Jul 2026

Peggy

Heat wave and only a small fan to combat- no air conditioning. No fridge in the room, no vending machine, room extremely small. Booked for 5 days on Expedia. Wanted to leave after first sight, but hotel policy bound us to the 5 days. Ended up paying for this hotel and spending 2 nights in another hotel in order to survive.
Worst hotel experience ever. Staff did want to help but were so limited in what they could do.

Family

10/10

Exceptional

01 Jul 2026

Katherine

We had a lovely stay - the staff were really friendly and helpful, our room was comfortable and the location was perfect.

Friends_and_family Friends

6/10

Pleasant

01 Jul 2026

Ari

Great location, but very dated - and no AC? It’s way too hot in London in the summer to not have AC anymore. I know, I know, I should have done my research, but just saying.

10/10

Exceptional

01 Jul 2026

Ya

极好的酒店！位置极佳！四人间舒适，遮光窗帘works perfectly, 早餐丰盛，beat our expectations! Much better than our previous hotel nearby, very happy about this hotel! Very decent with good price. Will book again next time when I travel to London!

Family_with_children

4/10

Poor

29 Jun 2026

Brian

Hotel in a great location near Paddington Tube station with friendly front desk staff and a good breakfast, but it is in need of updates. Our initial room for 3 people was small; no place but beds to open suitcases. Looking at the posted fire escape plan, appeared to be one of the smallest on the floor. Carpets were old, drapes were dusty, you could see dust flying off when they moved. My daughter and I have bad dust allergies; symptoms (itchy eyes, sore throat, poor sleep,...) started immediately and only cleared when we left the building.
The front desk had cobwebs cleaned off the ceiling, they did provide freshly laundered blankets at my request, but couldn't address the drapes. We were moved to a slightly larger room on day 3, but it had the same tired carpet, and the toilet didn't flush properly (though they did repair it). The hotel has no AC, and while windows originally only opened 8 inches due to limiters, staff entirely removed them during a heatwave.
Due to severe allergic discomfort, requested early checkout and refund for our remaining prepaid days - hotel refused. Management was unavailable and never returned Hotels.com's calls. Buyer beware.
We just spent a week in an older Paris hotel, so we understand European room sizes, but this room was extremely disappointing for an 8-day stay booked several months in advance and 1st time in London. A check of the local area found better options nearby. This hotel not recommended particularly if you have allergies.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Steven

Rooms are small but everything was wonderful. Perfect location for site seeing and close to paddington station. Staff was great and so was breakfast. Highly recommended

Friends

10/10

Exceptional

29 Jun 2026

Norma

Good stay overall. Staff was friendly, breakfast was good, and the hotel was clean and in a great location. The building is a little old, but well maintained. The only downside was no AC during a heat wave, and the small fan wasn’t enough.”

Family

2/10

Poor

28 Jun 2026

Gavin

Very dated hotel with incredibly small room. Unfortunately we arrived during a very warm spell of weather but in a hotel with no air con just made it unbearable. When we got into our room it actually felt like the heating was on. There is a fan in the room but that just blew the roasting hot air around. Breakfast was only served between 7-9am so a lie in out of the question. We weren’t impressed with the food either but it was fine. When I was booking this it said it was 3.5 star online but it only has 2 star on the door, but I’m not even sure it’s worth that either. Good luck to anyone booking this place. I just know we won’t be back.

Partner

2/10

Poor

27 Jun 2026

Karen

Don’t waste your time booking this establishment. No air conditioning. No mini fridge. Quaint old hotel but needs to be brought up to date. It did have a lift. I assume it had AC because the suites had AC but that was not the room we were staying .

Friends

10/10

Exceptional

27 Jun 2026

Toni

We were in London during the recent heatwave and the staff did everything they could to help us be comfortable and happy - ice and cold water in the lobby, fans and open windows for every room, and smiles and kind suggestions for places to go to stay cool.
The location is excellent - very close to both Paddington station and Kensington Gardens. The bed was comfortable and the full breakfast was tasty and made to order. If my travels bring me back to London, I would stay here again!

4/10

Poor

26 Jun 2026

Roxana Simona

Is an old place. The toilet was stinking. The room was dirty and smell of moss.The carpet was very old.No fridge, no air con.The windows were old and not closing properly. I don't know how can they have 3 stars

6/10

Pleasant

26 Jun 2026

Daniel

Nice location

Partner

10/10

Exceptional

25 Jun 2026

Amanda

We had a family “suite” and it was so nice to have some space so we weren’t on top of each other. The fan kept us cool during the heat wave and the bar area was very comfortable.
Excellent location- Paddington Station is only a 5 minute walk.

10/10

Exceptional

25 Jun 2026

Susan

The breakfast was a great start to the day, the staff were friendly and helpful.

Friends

8/10

Excellent

23 Jun 2026

Jacob

Small but quaint

Partner

10/10

Exceptional

22 Jun 2026

Shirley

Clean and comfortable hotel. Hotel was in a perfect position which suited all our needs. Very good for underground and bus routes.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Dominique

First trip to London, and I’ll definitely be back here when I come back, the location was perfect, so close to Hyde park and Paddington station.

Staff was lovely, friendly and the breakfast was great!

If you’ve never travelled to the UL before just keep in mind they are small rooms, but they’re great place to get sorted

Friends

8/10

Excellent

20 Jun 2026

LILLIANA

Very helpful staff, close to Paddington station, old but well maintained. Safe to walk to the station. Good English breakfast.

Family

6/10

Pleasant

20 Jun 2026

Carol

Breakfast was good. Very basic hotel near Paddington Rail Station

Friends

8/10

Excellent

20 Jun 2026

Gavin

T

Friends

6/10

Pleasant

19 Jun 2026

David

Staff were very friendly and helpful. Property needs some upgrades like beds but overall enjoyed stay. Note no air conditioning which is an issue.

Partner

10/10

Exceptional

19 Jun 2026

Sharon

Hotel staff helpful. Breakfast was good. Hotel rooms need a little updating.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Donna

This hotel was clean and quiet
The room was very small for two but we managed
Breakfast was very nice
Staff were friendly and helpful
Nice location easy to walk in neighborhood

Family

6/10

Pleasant

17 Jun 2026

Keith

The location (10 mins walk to Paddington underground and 15 minutes to Kensington Gardens Hyde Park) excellent. A free carpark on the premises, a bonus.

Breakfast very limited but edible.

Within 10 minutes - dinner - truly great food at The Victoria public house.

Partner

10/10

Exceptional

16 Jun 2026

Jeff

We had a great stay at Mitre house. Only a few days. But. Easy walk from Paddinton and all of central London
Would reccomend

Family

2/10

Poor

16 Jun 2026

Nancy

Do not stay there!!! They have bed bugs in the rooms! Hotel did not want to give us a refund! I would never recommend this hotel to anyone!

Family

10/10

Exceptional

15 Jun 2026

Corey Daniel

Very friendly front desk staff, made us feel welcome.

Partner

10/10

Exceptional

15 Jun 2026

Christine

The room was comfortable and the breakfast was the tastiest I’ve ever had . Lovely friendly staff and hotel is just round the corner from Paddington Station so a great location for sightseeing

Partner

10/10

Exceptional

14 Jun 2026

Richard

Wonderful location and very helpful staff. Great value and a great breakfast! Highly recommend!

Friends

10/10

Exceptional

14 Jun 2026

Donna

Very clean. Staff very helpful. Good breakfast. Great location.

Partner

8/10

Excellent

14 Jun 2026

Susan

Great position for travelling around. Rooms v small but clean and tidy. Breakfast staff are the best ever. They need a pat on the back as soon as nice and very efficient

Partner

4/10

Poor

13 Jun 2026

Maria Laura

Let’s start with the good things. The location of the property is amazing, it’s a very safe neighborhood and close to the underground station making it easy to go anywhere. Breakfast is included but there’s not a lot of options and you have 2 hours to have it, so if you are planning to wake up late this place is definitely not for you. But the staff from breakfast is very helpful and friendly, I would say they are the highlight of the property.
Unfortunately my experience with the cleanliness was very poor. My room had so much dust that it was hard to breathe. So if you have any allergies like me, I would not recommend this place to you. I understand that it’s an old city, buildings are old, but this is not an excuse for the inside rooms being like that.
I really needed to share this experience because I regretted so badly choosing this place that I was looking new hotels to stay in the area.

Family