Mitre House

United Kingdom , London
LONDON, Sussex Gardens, 178-186
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100 reviews shown

10/10

Exceptional

30 Apr 2026

John

All was as it should be

Partner

10/10

Exceptional

30 Apr 2026

MAUREEN

Excellent breakfasts made to order with fresh ingredients, attentive staff. Convenient location, quiet neighborhood. Highly recommended.

Self

10/10

Exceptional

30 Apr 2026

Marion

Enjoyed the adjoining family rooms overlooking the park.
Breakfast in basement rooms was served promptly and was quite adequate.
Staff were fantastic. Very friendly place to stay.

Partner

8/10

Excellent

29 Apr 2026

William

The place was ok but not the best

Family

10/10

Exceptional

28 Apr 2026

steven

Great location near Paddington Station; very helpful staff (maneuvered the rooms around to let us have a very early check-in, with no charge, after an overnight flight from the US); very clean room with good housekeeping. They didn't provide many towels but readily gave us extras when asked. Very good value.

Partner

10/10

Exceptional

28 Apr 2026

Stephen

Staff were really helpful and friendly.

The breakfast had limited offerings but quality was good and food plentiful.
Only issue was that a lot of the courses were brought together before the earlier courses were finished.

Partner

8/10

Excellent

27 Apr 2026

Mark

Nice hotel . Very convenient to transport links

Partner

8/10

Excellent

25 Apr 2026

Zara

The breakfast was well served with friendly service. Choice was somewhat limited but sufficient. Hotel itself is old but the location is excellent. So probably good find for the price

Friends_and_family Family

8/10

Excellent

24 Apr 2026

Omar Andres

Gracias

10/10

Exceptional

24 Apr 2026

Annette

Free breakfast and parking. Comfortable room. Excellent staff.

Partner

8/10

Excellent

23 Apr 2026

Stanford

Very helpful staff. Rooms cleaned well each day. Breakfast goods… several options

Partner

10/10

Exceptional

23 Apr 2026

Jose Renan

Great customer service

Family_with_children

8/10

Excellent

22 Apr 2026

Lucy

The room was good, lovely and warm. A little dated decor wise but fine to get a show and some rest. Great value for money

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Mark

Everything about the Mitre House is outstanding. The staff is always friendly and welcoming. The room is very comfortable, clean, and quite serviceable. The breakfasts are out of this world good--table service, full English. The location is ideal for those of us who are there to see London, only a block from Paddington station which is a major transportation hub and stop along the Heathrow Express. For anyone looking for a comfortable, accessible, and welcoming experience, consider Mitre House Hotel.

Partner

8/10

Excellent

22 Apr 2026

Hazel

The breakfast was ok

10/10

Exceptional

21 Apr 2026

Margaret

Staff very helpful and friendly. Clean comfortable room, hot shower. Excellent full English breakfast and great location and area.

8/10

Excellent

21 Apr 2026

In Hwa

Breakfast was very good and staff were very accommodating with any requests we had.

Friends

8/10

Excellent

21 Apr 2026

Alan

Great location for access from Paddington Station. On bus and tube routes into London Centre. Hotel reception staff very professional answering all questioning. Security was excellent, rooms clean, beds comfortable and showers hot and great pressure. Breakfast was plentiful and hot. We stayed 4 nights and would recommend.

Partner

8/10

Excellent

20 Apr 2026

Cathryn

Staff amazing, hotel dated but very clean, breakfast okay.

Friends

10/10

Exceptional

18 Apr 2026

Luis Manuel

Clean room

10/10

Exceptional

16 Apr 2026

Anita

We stayed at the Mitre House Hotel for three nights. It was really comfortable and very convenient. Easy to get to the centre of London either walking or by tube, excellent free car parking, good free breakfast, friendly staff and good value for money. The rooms are on the compact side but had everything we needed, comfortable beds, kettle, wifi and were very clean. The hotel has a bar and 24 hour reception. Would stay again if in that part of London. Very close to Hyde Park, museums and with local restaurants and shops.

Partner

8/10

Excellent

16 Apr 2026

Richard

Rooms are clean. Staff are friendly and helpful. Hot breakfast included with traditional English, porridge or scrambled eggs. Cereal and fruit also. Close to transportation links and walking distance to many attractions. Great place to stay if visiting London.

Self

10/10

Exceptional

16 Apr 2026

Andrew

Room clean & quiet, a good nights sleep- difficult in this part of town. Room tired but all good and clean. Nice helpful staff on reception when I arrived late. And they have parking. Will stay again when work needs excellent for low cost. If wife with me I would go somewhere less tired. Very good though.

Self

10/10

Exceptional

15 Apr 2026

Steven

WONDERFUL staff, great and accessible location. 5 minute walk to Paddington Station. Breakfast was top notch!

Partner

4/10

Poor

15 Apr 2026

Andrew

Room was dirty, suspicious stains in odd places. Brown/red stain on curtains and near bottom of mattress. No A/C, fan was included in closet but coated in dust.

Toilet would not flush most of the time, occasionally it succeeded.

Random food on the floor of lobby.

Based on above experience, did not order their breakfast.

Friends

10/10

Exceptional

13 Apr 2026

zoe

Very friendly staff , clean room , good breakfast, easy location to get around london

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Alex

Good breakfast and freshly prepared

Partner

10/10

Exceptional

09 Apr 2026

Paul

Good room, friendly service. Great location.

10/10

Exceptional

08 Apr 2026

Kristin

We had a great experience here. It was so convenient to everything!

Family_with_children

8/10

Excellent

07 Apr 2026

calla

the location was nice and the room was good

10/10

Exceptional

07 Apr 2026

Mark

The Mitre has become our favourite place to stay when in London. It is a marvelous little gem with the best breakfast in town and the nicest staff.

Partner

8/10

Excellent

06 Apr 2026

Shelley

Breakfast was good. English breakfast, fruit bowl, toast, orange juice, coffee m, tea, hot chocolate are all available. Breakfast staff are very quick. Food was hot and enough for us. It is only served between 7 and 9. Ample seating available but I expect it fills up quickly in peak season.
Just around the corner from Paddington station and lots of good restaurants

Friends

10/10

Exceptional

06 Apr 2026

Tugce

Fast internet. Nice and clean room. Near to station .

Family_with_children

10/10

Exceptional

04 Apr 2026

Stacey Fae

Good English breakfast, friendly and helpful staff, and convenient location.

10/10

Exceptional

04 Apr 2026

Thomas

They allowed us to check in as soon the room was cleaned which was very convenient consider our early arrival. Al’s very friendly and great location.

Family

10/10

Exceptional

04 Apr 2026

Keith

Typical older and small European hotel. Staff was super friendly and helpful, clean, great location and the breakfast was good. Good value.

10/10

Exceptional

03 Apr 2026

Carole

I have stayed at Mitre House a number of times, the staff is wonderful, friendly, helpful and professional. The location is great...use of Heathrow Express, close to underground, restaurants, safe area. And of course the English breakfast plus other options.

Self

10/10

Exceptional

30 Mar 2026

Steven

Amazing stay over the past 9 days. The Mitre has a great staff, a wonderful breakfast each morning and close proximity to transportation!

Self

10/10

Exceptional

30 Mar 2026

Doris

Excellent location, 5 minutes to Pattington station, Friendly staff, breakfast was great and was served. it was a bit noisy when people closing doors, they slammed it very hard.

Partner

2/10

Poor

29 Mar 2026

LEI

PSA warning: no hand towels nor Kleenex’s available. Small drab room and heaters are not a guarantee. You’ll have to hand in your key every time you leave because it’s one metal key for each room. Nice people though.

Family

8/10

Excellent

29 Mar 2026

Gery

Nice place to stay.

Family

8/10

Excellent

28 Mar 2026

Carol

Very pleasant staff and lovely area. Inconsistent housekeeping.

Friends

6/10

Pleasant

28 Mar 2026

JOHN

Breakfast is very good
Room needs some basic upgrades
Bathroom needs removing old bathtub and installing of full Shower system
Elevator needs speeding up very very slow

8/10

Excellent

28 Mar 2026

Marco

Good breakfast, clean room and staff was very welcoming. Great location, close to paddington station and there were a lot of restaurants & mini markets nearby. Would recommend.

Family

6/10

Pleasant

25 Mar 2026

John

Perfect location for our visit. Ample and healthy breakfast. Would reserve larger room next time. Staff welcoming and helpful.

Partner

6/10

Pleasant

23 Mar 2026

Glenda

Okay. Basic. Nothing special. Very limited breakfast. Loud.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Nathan

The staff were so friendly and welcoming definitely the highlight of the stay.

Partner

10/10

Exceptional

19 Mar 2026

John

Great location for a quick London visit. Clean rooms and friendly service.

6/10

Pleasant

19 Mar 2026

Chris

Great staff very friendly

Partner

6/10

Pleasant

18 Mar 2026

Michael

Reminiscent of Faulty Towers. Very friendly staff but not especially posh.

10/10

Exceptional

17 Mar 2026

Howard

Would be nice to have a refrigerator in the room. Breakfast menu is not great especially if you stay more than one day. I guess you get what you paid for.

Partner

10/10

Exceptional

17 Mar 2026

Rick

When I come back to London, I will definitely stay here.

Things you cannot beat.
1. Location.
It’s a .22 mile walk to Paddington Station, which can get you anywhere in the city quickly
2. The staff.
The staff were completely top-notch….attentive, friendly.
3. Cleanliness.
The property and room were always immaculately clean
4. Pricing.
You won’t find a better deal anywhere in London for the location and the quality of hotel. Especially with breakfast included!

Other tidbits

The breakfast staff were very friendly and attentive, the breakfast itself is somewhat unimaginative, but it does get the job done.
Coffee, tea, eggs, beans, toast, mushrooms, tomatoes, fruit salad, porridge…etc. Certainly a good way to start your day and mitigate the expensive cost of food in London.

Things some might complaint about, but we didn’t really care.(and neither should you.)

The lift/elevator runs painfully slow slowly.

This is an older constructed building, so the walls are very thin and you can hear everything going out in the hallway. Didn’t bother us, but it might bother you.

There is no air-conditioning but ample heat. We were here in March so air-conditioning wasn’t an issue for us
There was ample hot water in the shower and the water pressure was adequate.

There is a small bar and sitting area and safe deposit boxes are available.

Friends

10/10

Exceptional

17 Mar 2026

Pat

This is not a modern hotel but it is comfortable clean and friendly. Hot shower. Good breakfast. Very near Paddington and bus routes, tube.
Quiet in night. Good restaurants shops and cafes nearby. Plenty of parking. WiFi.

Partner

10/10

Exceptional

17 Mar 2026

Samantha

This hotel was great value for the location, just a short walk from the tube station. The staff were possibly some of the friendliest we have encountered in a hotel. There is a free car park directly outside the hotel which is a great addition if you have braved driving into London.
The hotel is tired but it’s just somewhere to sleep at the end of a long day.
The breakfast was great. There are a few restaurants nearby if you are looking for somewhere to eat.

Family_with_children

10/10

Exceptional

16 Mar 2026

Nilvania

Breakfast was served, and all the employees were very kind! The room was very comfortable and cozy. I 100% recommend!

2/10

Poor

15 Mar 2026

Marie

The room we stayed had bed bugs and we were eaten up big time. We were moved to another room. Staff is very friendly. The owner reported that he is going to take care of the room. Learned a lesson to check the bedding as soon as we enter from now on! This is the very first time this had happened to us. We were naive. Did not think it could be bed bugs! Being very close to Paddington railway station makes the hotel vulnerable to all kinds of infestations and infections.

Family_with_children

8/10

Excellent

14 Mar 2026

Karlene

Comfortable stay, small room, hotel could definitely do with a lot of updating, don't think it has been done since the 70s,. Bedroom was small but comfortable and clean. Staff were helpful and breakfast was adequate. Selling point is definitely the location. 2 minutes walk to 2 tube stations with direct tubes to central London, but still quiet enough for a good night's sleep. Would stay again.

Partner

10/10

Exceptional

14 Mar 2026

Carol Ann

Yes yes

10/10

Exceptional

14 Mar 2026

Tracey

This is a historic building so the rooms are on the smaller side but have everything one needs. The staff are amazing very friendly and helpful. Haly was awesome with answering all the questions and listening to us babble. They have full breakfast downstairs and a bar to chill at in the early evening till 10 or 11pm. We thoroughly enjoyed our stay.

Family

10/10

Exceptional

13 Mar 2026

Patricia

Rooms were clean and staff was exceptional.

8/10

Excellent

11 Mar 2026

Dan

A hotel is close to Paddington Station and all the other sites. The breakfast was excellent! The facilities are obviously old and rundown in the room was very small.

Partner

10/10

Exceptional

07 Mar 2026

Michael

GREAT PLACE TO STAY, WONDERFUL LOCATION WITH LOTS OF SHOPS, PUBS AND RESTAURANTS NEARBY AND PADDINGTON STATION LESS THAN A 5 MINUTE WALK .MUSEUMS AND OTHER ATTRACTIONS ARE ALSO NEARBY. THE ROOMS ARE CLEAN AND BREAKFAST IS FANTASTIC, HALI AND THE REST OF THE STAFF ARE FRIENDLY AND CANT DO ENOUGH TO HELP, WILL CERTAINLY GO BACK NEXT TIME WE ARE IN LONDON ,HIGHLY RECOMMENDED

Partner

4/10

Poor

06 Mar 2026

Elijah Joy

the room is not clean, bed sheets and matress are old i mean what to expect, right? but the location is very good

Partner

10/10

Exceptional

05 Mar 2026

Phillipa

Great hotel, clean and welcoming. Staff were amazing. Highly recommend. I will definitely return to stay.

Family

8/10

Excellent

02 Mar 2026

Penny

The property is close to plenty of restaurants and cafes. It is easily accessed from Waterloo station. The staff are very friendly and helpful.

Partner

8/10

Excellent

01 Mar 2026

DAVID

Good location.Nice breakfast.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Paula

The staff were great very helpful and friendly. The big breakfast that was included was great we were surprised that it was order off a menu with great service and choices. It is an older hotel with smaller rooms. Has a bar and a nice lounging area. There are lots of good restaurants around the corner. Bella Italia was our favourite and we ate there every night. Paddington Station was a short walk away.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Sarah

Location was lovely and extra services to book like car services made it an easy trip

Friends_and_family Family

6/10

Pleasant

26 Feb 2026

Radu

Easy check-in, friendly staff and clean room but issue at the bathroom. The hot water tap at the sink was not working.

Friends_and_family Family

6/10

Pleasant

25 Feb 2026

Jonathan

Staff were lovely- couldn’t do enough for us - a highly professional team. However, the room was a bit of a let-down. It was much smaller than suggested in the website photo: okay for one night but for 4 nights, somewhat cramped. It was scrupulously clean, a testament to the staff but overheated even for February: we only had a comfortable night’s sleep when we left the window open all night.

Partner

8/10

Excellent

24 Feb 2026

Anthony

Very helpful reception

Partner

10/10

Exceptional

23 Feb 2026

Emiliano

The staff was very kind and friendly.

Building is nicely located and clean.

Friends

10/10

Exceptional

22 Feb 2026

Paul

This is a cozy family-run business with a friendly and helpful staff. It's an older building with clean rooms and all the basic and essential ammenities. Nothing fancy, just solid accommodations at a convenient locaiton, a very short walk to Paddington station. The included breakfast has good variety and several hot food options. Highly recommendation for the traveler who quality simplicity.

Self

10/10

Exceptional

22 Feb 2026

Agnieszka

Amazing location. Walk in distance to Paddington Station. Helpful stuff. They store our bag for couple hours after checking out.
Highly recommended!

Family

8/10

Excellent

20 Feb 2026

Jackie

The room was clean if a little tired, the bathroom was clean and plenty of towels staff were friendly and welcoming

Family

10/10

Exceptional

16 Feb 2026

Noel

Room small but clean

2/10

Poor

16 Feb 2026

Yılmaz

The room was not clean at all, the cover on the beds were ripped and we were given a singular thin blanket to sleep in, in this cold weather. They also gave us a basement room and told that we picked it when booking it did not include any information about a basement room. I was very disgusted and disappointed. The bathroom also was really unsanitary as there was no fan for the bathroom which explained the unusual strong smell coming from the bathroom. Me and my family did not stay overnight like we were suppose to due to this. I would like a refund if possible.

Leisure Family_with_children

8/10

Excellent

16 Feb 2026

Paul

Room was adequate, bed really comfortable!
Staff very friendly and helpful. A great stay overall.

Leisure Partner

2/10

Poor

16 Feb 2026

Felicia

Do not book at this hotel. The rooms are old, small, outdated, and disgusting. Its clear management doest want to bother updating at all. The blankets are torn, heating noisy, showerheads are rusted out, bed springs are broken, and the room smell like cigarettes.

Leisure Family

8/10

Excellent

15 Feb 2026

Istifanus

Clean

6/10

Pleasant

15 Feb 2026

Rosemary

Double room small, wire for kettle not long enough to go under the desk to the plug socket, no extra pillows provided, decor dated- we had marks all over wall and the bathroom window wouldn’t fully shut so we had to leave the window unlocked which let in cold, room cold no heating on, checkout is 11 am but we were disturbed by the cleaners hoovering the room next door at 10 am.

Leisure Partner

8/10

Excellent

15 Feb 2026

Fara

Interesting stay. It was the most affordable in the area, a few minutes away from Paddington station. It’s old but everything is clean. Breakfast is 7am - 9am everyday including weekends. You have a limited menu which you order from (fruit salad, cereal, beans/mushrooms/bacon). The keys for each room are kept by them, and everytime you leave the building you need to return the keys to them and request it when you come back to the hotel. It was sufficient for our needs, not necessarily luxurious but simple and clean.

Partner

8/10

Excellent

14 Feb 2026

Istifanus

yes it was clean

Leisure Family_with_children

8/10

Excellent

12 Feb 2026

Jan

Good breakfast - clean hotel - classic London small room -
Great location - friendly staff - easy acces to underground and buses - near Paddington station

Partner

10/10

Exceptional

10 Feb 2026

KA WAI

very lovely hotel with good breakfast and easy parking, close to paddington station. We stayed there for christmas and will definitely book again next time in london

Leisure Partner

8/10

Excellent

09 Feb 2026

David

Hotel in good area. It was a great price

Friends_and_family Friends

8/10

Excellent

05 Feb 2026

Gary

Clean room and helpful staff. Great location

Leisure Friends

8/10

Excellent

03 Feb 2026

Jude Paulinus

It was very handy for access to Westminster. There were building works going on during my stay so was a bit noisy but the staff were friendly and very helpful.

Business Self

6/10

Pleasant

02 Feb 2026

Bryan

Room was very very small but the staff was great

Leisure Family

10/10

Exceptional

02 Feb 2026

Megan

Lovely staff!

10/10

Exceptional

30 Jan 2026

Mostafa

Great hotel

10/10

Exceptional

27 Jan 2026

Gregory

Clean with a friendly and helpful staff.

Partner

4/10

Poor

27 Jan 2026

KANAME

スタッフはとても親切。
立地はパディントン駅より近い。
ホテルは古く、部屋が傾いているよう。
清掃はきっちりされています。
朝食は普通

Leisure Family

8/10

Excellent

25 Jan 2026

susan

Great staff, clean, great breakfast

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Malka Al-Haddad

I had a wonderful stay at this hotel. The staff were extremely friendly, welcoming, and always ready to help. Everything was perfect from start to finish, and I felt very comfortable throughout my stay. I would definitely recommend this hotel and would be happy to stay here again. Malka Al-Haddad

Friends_and_family Friends

6/10

Pleasant

17 Jan 2026

Stephen

I think the hotel could invest in better bed mattresses. Still a good value

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Steven

Great check-in process for two of us with limited vision. Showed us our room and gave us directions to Big Bus stop, Paddington Station and nearby restaurants. Very close to Paddington Station while being near area restaurants.

Leisure Family

8/10

Excellent

14 Jan 2026

Monica

Really nice family run hotel. Great front desk support. Breakfast room is lovely and the breakfast is substantial. It's an amazing location at a great price, but the rooms are very dated and very small. We could barely get our luggage in the room in a way we could still walk to the bathroom! It's good there is a lounge and bar area if you need to spread out. Having a substantial lift is helpful.

Leisure Family

8/10

Excellent

13 Jan 2026

Koeun

The room was very small but clean enough. A bit cold in winter. Shower’s really old and the facets could be a bit inconvenient. The location is absolutely great, which makes it worthy. Not bad for a short stay.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Glenn

Welcoming and friendly staff.
Great breakfast to start your day.

Self