Name: The Columbia
Address: Lancaster Gate, 95-99, London, W2 3NS, GB

8/10

Excellent

23 Jul 2026

Ceren

Great location, great potential. Room sizes were amazing. But it needs a renovation and frendlier staff.

6/10

Pleasant

21 Jul 2026

Vivian Gabriela

Location was great, rooms are kind of old looking but clean. Breakfast was continental for 12 GBP good selection.
Area around was safe and lots of things to see and do.
While there was a hit wave so AC would be great, we had a fan in our room.
overall I will give 3of 5 stars

Friends

8/10

Excellent

21 Jul 2026

Erin

Room was clean and bright. Staff were friendly and helpful. Nice to be next to the park and close to the tube. It was easy access from the airport and for sight seeing.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Alberto

Good hotel, well located. It needs air conditioning.

10/10

Exceptional

20 Jul 2026

Elly

Amazing location. Decent rooms and kind staff.

Self

6/10

Pleasant

17 Jul 2026

Hannah

Old property, not having AC was a challenge but understandable

10/10

Exceptional

17 Jul 2026

Amanda

The Columbia was a perfect base for exploring London. Beautiful, peaceful location, just a few steps from Hyde Park and a short walk from the Lancaster Gate tube station. Our room was spacious and comfortable and breakfast was plentiful. Would definitely stay there again.

Family

8/10

Excellent

17 Jul 2026

Eric

Like staying in a very large house. Single rooms are small but functional.

Self

10/10

Exceptional

17 Jul 2026

Robynne

Fantastic for the price. Would stay again.

Partner

2/10

Poor

17 Jul 2026

Lani

I am very disappointed with my stay at your hotel. During breakfast, I had an unpleasant experience with a member of your dining staff. After I left the dining area, the staff member followed me through the building, which made me feel uncomfortable and unwelcome.

As one of the only Asian guests at the hotel, this incident left me feeling as though we did not belong there. Whether this was intentional or not, the experience was upsetting and did not reflect the level of hospitality I expected.

I believe every guest deserves to be treated with respect and made to feel welcome, regardless of their background or appearance. I hope you will investigate this incident and take appropriate steps to ensure that no other guest has a similar experience.

I expected a pleasant stay, but unfortunately, this experience made it a very disappointing one.

Family_with_children

4/10

Poor

16 Jul 2026

Louise

We stayed during the heatwave in July, temperatures exceeding 30 degrees. We had booked a family room for the 3 of us, which was on the top floor. Check in was smooth, room was ready a little earlier, hotel foyer was cool and nicely decorated. the room itself was clean and two double beds were provided, there was a small port hole window with a swivel opening that let in the minimum air, and the hotel had provided one desk fan in the room. I was disappointed there was no complimentary water in room considering the stifling conditions, and the one fan was inadequate to keep the room cool, it was hell itself to sleep in. So much so we spent the night covered in wet towels to try and cool down, I was ill with the heat. We woke early and just wanted to get out of the furnace room. Appreciate it is an older hotel and air con is not an option, but I think giving the conditions a fridge in the room would be a good idea with some water as well as more than one desk fan

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Alberto

It is a good place, very conveniently located.

Self

8/10

Excellent

09 Jul 2026

Clint

Very old and Eclectic Hotel, with one major downfall... No Air-conditioning! It was unbearable to be in the room. The staff was nice enough to provide a second fan but it made for a very uncomfortable stay. This issue should be clearly noted when booking and its not.

Family_with_children

10/10

Exceptional

09 Jul 2026

Kenneth

Beautiful room with good bathroom - overlooking Hyde Park - very nice staff.
Despite the heatwave we were very happy with the hotel
Unfortunately there is no A/C in the hotel however we asked for an extra fan for the room which the hotel was happy to supply.
Great location for Hyde Park, tube and bus routes and easy access to all the London attractions.

Partner

10/10

Exceptional

06 Jul 2026

Jacob

Would like to have a fridge in the room.

Family

10/10

Exceptional

05 Jul 2026

Margaret

Very high ceilings and beds and linens were very comfortable. Nice breakfast, beautiful neighborhood

Partner

8/10

Excellent

03 Jul 2026

Robyn

We had an excellent stay. The breakfast was lovely, the staff were wonderful and the location could not be beat. It could use a bit of a refurbish as the bathrooms and carpets are looking like they have seen better days and with the lack of air conditioning perhaps 2 fans per room would more helpful. I would still recommend this charming hotel and would stay there again. They were even able to accommodate putting the 2 rooms I reserved next to each other which was very helpful.

Family

6/10

Pleasant

02 Jul 2026

HYUN HEE

Old room with three single beds. No air conditioner and no fridge but had a fan. It's very stuffy. Only bodywash and shampoo and small bar soap were provided. This hotel room was extremely warm and hot. Location was not bad...close to hyde park and about 13 minutes of walk from Paddington station. This property has a small but functional elevator. In my opinion, I would not recommended here for summer traveling.

Friends

8/10

Excellent

02 Jul 2026

Jeffrey

Grand old beautiful building in a great location. Helpful staff.
Room dated and needs aircon. Otherwise a great place to stay for the location

Partner

10/10

Exceptional

30 Jun 2026

Tom

The Columbia was slightly retro in its internal appearance but was spotless and the staff could not have been more helpful and courteous. Ideally located for Hyde park concerts and very convenient bus links to centre of London.
Will definitely return 👍

Partner

6/10

Pleasant

29 Jun 2026

Frances

Unfortunately we stayed during heatwave and although a fan was provided it just wasnt enough and room was like a sauna. We opened what windows we could but it was impossible to sleep. Staff were generally great although the man on desk when I checked out didnt appear to be too bothered about much. Great location ,near tube stations and Hyde Park . It is very dated which to be fair is in the hotels own description and the layout is very bizarre . I probably wouldn't stay here again through choice but if you need something in the area its ok.

Friends_and_family Friends

2/10

Poor

28 Jun 2026

Mark

The location was fantastic and the availability of parking was good
But the room was stifling hot with no air-conditioning
Also the exceptionally outdated bathroom was poor , the choices of the shower were roasting hot or freezing cold
Definitely will not stay here again !

Partner

10/10

Exceptional

25 Jun 2026

Jonathan

Good, clean hotel. Maybe a bit dated in terms of aesthetics, but it’s easy to get to by public transport, has parking available, great access to the park, and is relatively inexpensive. The staff is professional and friendly.

Partner

2/10

Poor

24 Jun 2026

Wesley

The big issues - no aircon, no mini fridge, no water in the room and overall just dusty and in need of a lot of maintenance.

Old and run down, shower that has no pressure and I had to kneel to get under it .

Signs all over the room to leave no valuables and to keep windows locked - the window did not lock at all and I could have climbed out of it at the 4th floor if I wanted to.

Self

6/10

Pleasant

22 Jun 2026

Alex

Friendly staff, great location nice communal areas, dated rooms and bathrooms. Rooms as clean as they possibly can be based on the dated decor.

10/10

Exceptional

18 Jun 2026

Allan

An older property in an excellent London location. Rooms a bit tired but functional. Extremely helpful staff and why I gave 5 star rating.. Very good value continental breakfast.

Self

10/10

Exceptional

10 Jun 2026

Sarah

Parked at this hotel for £20 per day. We were fortunate that spaces were available. Staff were professional and welcoming. The building & original features were great. Basic room and slightly outdated ( but clean & functional bathroom). Bed was comfortable and room was very clean. The location was perfect with bus stop literally round the corner & a street away a lovely pub that serves food & breakfast (dog friendly too) Hyde Park is a stones throw away & for the price its a great hotel.

Pet

8/10

Excellent

08 Jun 2026

Michael

Clean room, comfortable bed, good shower.

Partner

10/10

Exceptional

06 Jun 2026

Bill

Staff was exceedingly knowledgeable and helpful with all my dumb touristy questions :) made me and my feel very welcome throughout my stay.

Family

8/10

Excellent

05 Jun 2026

ross

You have to know what this place is before you book it. This is a Victorian-era hotel with a 70s vibe, and if that's your jam, you're going to have a great time. The quirk is part of the charm. If you're looking for a modern hotel with all the amenities and in-room appliances, this probably isn't the place for you. But for what it is, it's a clean, well-kept hotel with genuinely friendly staff.

Self

10/10

Exceptional

02 Jun 2026

Ellie

Helpful and courteous staff allowed us very early check-in because a room was available - much appreciated after a red-eye flight. Hotel room was exactly as pictured. Clean and comfortable.

The location next to Hyde park is wonderful. It's about a 10 minute walk to the closest Tube station, and about 15 minutes walk from Paddington Station.

I didn't use use the dining room or any other amenities so have no comments there.

8/10

Excellent

31 May 2026

Thomas

Exactly as expected: a small room in a charming older building with a good location to Paddington and Hyde Park. Inviting airy common room and easy check-in and check-out. No AC, which isn’t unusual for London at-large, but can be challenging on warmer nights (which should be few). Room had a plug-in fan that helped some. Overall, I would happily stay here again, especially as a solo traveler who doesn’t want to be located in a more bustling neighborhood.

Self

4/10

Poor

15 May 2026

Arthur

The only plus is that the hotel is pet friendly

Pet

6/10

Pleasant

06 May 2026

Jasper

The room was very dated and had some stains on the towels and bed cover. The floors creak very loudly which means you can hear your upstairs neighbours every step. I loved the retro bathroom, staff was friendly.

Conveniently located, accross the street from Hyde park and a few subway stations nearby.

Partner

8/10

Excellent

05 May 2026

Mike

Room was clean and comfortable but room was quite hot (no air con as far as I could see).

Location is very convenient and staff were welcoming.

Beds were comfy and room amenities were good, shower head was a little old and at a fixed height.

4/10

Poor

05 May 2026

Leni

The property needs some updates or a total new renovations.

Friends

8/10

Excellent

03 May 2026

Gloria

The location of the Hotel was amazing, easy to move from here. On the other hand, the appearance of the commons areas felt dated with maintenance need it. Breakfast was good and convenient, if it could include eggs, as an option, it will be great. Our staying was pleasant.

Partner

10/10

Exceptional

03 May 2026

susanne

.

8/10

Excellent

01 May 2026

Rozenie

Room was clean and bed and pillows were comfortable. However, the floor of our room was squeaky and a little noisy. Wifi connection was also patchy, so we cannot use the internet most of the time when we are in the room. The facade of the building was dated. Staff very helpful and room attendant has done a tremendous job with keeping the room clean and tidy.

Family_with_children

8/10

Excellent

29 Apr 2026

Katherine

Great location - quiet and close to public transport. We would definitely stay at The Colombia again.

Family_with_children

8/10

Excellent

29 Apr 2026

John

Didn’t use either

10/10

Exceptional

28 Apr 2026

Lynette

The staff was very helpful! Just know that parking is very limited

Family

4/10

Poor

26 Apr 2026

Nathan

You will not get any sleep in this hotel when people are awake. The floors creak from above and next door when anyone is walking. You can hear guests very well thru the walls. The only good thing about the hotel is the location and large bathtubs. They have no refrigerator. Do not stay here if you want to get any rest on your trip.

Partner

10/10

Exceptional

22 Apr 2026

David

Liked the location by Hyde Park. Didn't like the street construction.

Partner

6/10

Pleasant

19 Apr 2026

Tabetha

Clean, basic room. No frills. Beautiful building but could use updating. Staff pleasant and helpful. Nice location.

8/10

Excellent

16 Apr 2026

Jeannette

Many areas were tatty. For example the bathroom (and its door) near the lobby haven't been painted in years. This is any easy fix so why? The hall between the bar and the lobby is missing many tiles. There is a large threadbare hole in the carpet. There is missing ceramic coating in the bathtub in many areas not just one ding. This property needs a facelift badly. The staff were terrific and the music in the lobby during cocktail hour was great. Great vibe but too worn in ways that should be easy fixes.

Friends

8/10

Excellent

10 Apr 2026

Jeffrey

Great location, excellent staff. Pretty good breakfast variety of foods. Comfortable beds but no mini fridge in the room.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Carmela

Location is excellent, with an abundance of shops and restaurants nearby. Hotel is really clean , breakfasts are great. Age of building is definitely showing and needs some renovations. I understand there are plans in upcoming year to renovate!

Family

8/10

Excellent

09 Apr 2026

Kimberly Noel

Great location quiet and beautiful next to Hyde Park. Great value for quick breakfast. Only complaint hotel and rooms run extremely warm.

Partner

8/10

Excellent

01 Apr 2026

Matthew

This is an amazing hotel! It’s in a great location as well - right across from Kensington gardens and steps away from Lancaster gate underground. The Columbia is the perfect mix of modern and historic. The only reason I give it 4 stars is because of the bathroom/shower. It was not ideal, the plumbing is very old but what can you do. Otherwise our room was great. Comfortable beds, very clean, and friendly staff.

Partner

4/10

Poor

28 Mar 2026

Arthur

Photos online look nice but this was quite an underwhelming stay. The building is OLD and creeks with every step. The lift was broken most of the time, the room was old with mold on ceiling in bathroom. Room chandelier was detached from ceiling. Walking up to the hotel at night made us feel like it was haunted. They had a \"Fairy Magic\" Conference going while we were there and the place smelled like weed in different parts. On the positive side, the staff was very nice.

Family_with_children

10/10

Exceptional

28 Mar 2026

Christopher

Clean room, convenient location and friendly staff

Self

10/10

Exceptional

25 Mar 2026

Mikolaj

Excellent establishment with great location for Hyde park.

Friends_and_family Friends

6/10

Pleasant

23 Mar 2026

Joan

The building is cool and old, but clean if a bit shaggy/old carpet etc. not a quiet hotel as the floors squeak when anyone walks past the room. Walls are thin.

10/10

Exceptional

19 Mar 2026

Luis

Hotel was in a beautiful area, just a short walk from multiple metro stations, restaurants and shops, and of course, Hyde Park. Area felt safe, clean, and the staff were delightful. I would highly recommend this place.

Partner

10/10

Exceptional

19 Mar 2026

Corie

Excellent location and staff was helpful and friendly. Room was nice, the only thing I would recommend is putting fans in the rooms it was warm and stuffy. I would stay here again.

Family

8/10

Excellent

17 Mar 2026

Sandra

Good location near Hyde Park and easy walk to restaurants and Heathrow Express. Squeaky floors and limited thin walls.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Kj

Second time staying within three months and already have another stay booked for later in the year.
I adore this place, the staff are really friendly and the rooms are a good size, even the standard double rooms.
The only issue I really have is being 6’2 it’s hard for me to have a shower as the shower head is fixed to the wall but the baths are a good size to make up for it.

Self

10/10

Exceptional

09 Mar 2026

Gintaras

Perfect stay

8/10

Excellent

04 Mar 2026

Nina

Staff were all very lovely and we had a nice stay. The hotel itself is shabby chic and in some places could use some upgrading but I really enjoyed the dated decor mixed with the somewhat modern twist. Our bed was really really comfy, the room was warm and cosy, the shower was really old but really powerful so totally acceptable (if it ain’t broke) There was a little bit of noise as our room was at the top of the stairs and we did have some loud conversations happening during the night as if other guests forgot there was a room here! Lancaster Gate and Paddington stations near by, lots of food, little shops, coffee and pubs close by and opposite Hyde park for a stroll. The main road outside is quite loud all night but we live on a main road at home so not much of an issue! Would probably stay again!

Partner

8/10

Excellent

26 Feb 2026

John

Staff was very helpful. I had a very small room and that was fine but there was not a thermostat so the room was heated up.

10/10

Exceptional

24 Feb 2026

PAUL

Not the hotel for you if you are looking for brand-new everything, but the ambiance and feel of the Columbia is uber-cool. Loved the well-wornness that felt both artistic and comfortable. Hyde Park location quieter than most. Kind and gentle service at the desk.

Family_with_children

10/10

Exceptional

20 Feb 2026

Janelle

Good experience for a cheaper hotel. We stayed in London for 5 nights and had no issues in our standard double room. There was a little vanity-type area to get ready which was nice. The building is quite old, but brings a lot of charm. Wouldn’t hesitate to return back to the Columbia.

Partner

10/10

Exceptional

19 Feb 2026

Jennifer

Cute rooms, friendly staff, great location

Family_with_children

10/10

Exceptional

10 Feb 2026

Janine

Nice staff, wonderful room, perfect location.

8/10

Excellent

05 Feb 2026

Nick

Good location by Kensington gardens , easy walk to museums and V&A .
Lovely bar area , room a bit dated. Nice staff . Overall good VFM

10/10

Exceptional

30 Jan 2026

Tim

Very excellent staff who were friendly. Room was a good size

Self

8/10

Excellent

07 Jan 2026

john

it was exactly has i expected

8/10

Excellent

04 Jan 2026

Alan

Parking was easy but limited. We only stayed one night. It was quiet and warm

Leisure Partner

6/10

Pleasant

03 Jan 2026

Viney

Hotel is too old. Staff is nice but floor is screechy, u walk in room and it make sounds. Carpet is clean but it has smell bcz of old

Leisure Family

10/10

Exceptional

31 Dec 2025

Lyudmila

Great staff, amazing accommodations

Leisure Family

10/10

Exceptional

27 Dec 2025

Rebecca

Great welcome. Excellent parking onsite for £10 per day. Room was clean and comfortable. Staff were helpful throughout. Great continental breakfast including gluten free options, meats, cheese and yoghurt. Located directly opposite Kensington park. 5 minute walk to the tube.

Partner

10/10

Exceptional

26 Dec 2025

Mayumi

Overall, well balanced, very good hotel :-) Old fashioned in a good way!

Friends_and_family Friends

10/10

Exceptional

23 Dec 2025

Radu

The staff, the room, and the location were all wonderful. I highly recommend it, and we're looking forward to coming back!

Leisure Family

8/10

Excellent

21 Dec 2025

Jeanne

Great location. The rooms are dated.

Leisure

8/10

Excellent

21 Dec 2025

Niamh

Great location beside Hyde Park, near lots of transport links. The rooms are quite dated but good if you like an authentic retro look.

Friends_and_family Friends

10/10

Exceptional

19 Dec 2025

Laura

This was my second stay and I'll definitely stay again. I had a smaller room this time but it was all I needed.

Leisure Self

6/10

Pleasant

19 Dec 2025

Paul

Qua ligging top met het openbaar vervoer. Tapijt in de kamer en krakende vloeren. Badkamer zeer 1920. Voor de rest schoon. Nog een keer boeken? Als het tapijt weg is en de badkamer verbouwd is dan zeer zeker. Personeel vriendelijk.

Leisure Self

10/10

Exceptional

18 Dec 2025

Denise

Room was fine

Partner

4/10

Poor

18 Dec 2025

Wayne

The staff were very friendly, and the lobby/dining area looks nice. However, the room looks really old and very different from the photos. The heating was not working, the floor was making a squeaky sound, the soundproofing was poor, and the floor was not clean.

Leisure Family

10/10

Exceptional

14 Dec 2025

FUMIAKI

Everything was good, except for no availability of amenity goods. I should have checked in advance and brought a toothbrush and a sleeping wear, at least. A phone line to the front desk wasn't there, either, and I wonder if I could do better if I walked down to the desk.

Self

8/10

Excellent

11 Dec 2025

Donald

Good breakfasts helpful staff

Partner

4/10

Poor

10 Dec 2025

DESPINA

The room was gloomy and depressive, internal with a window looking at an air shaft. The hotel was dated which is a shame because it has big public rooms and could have been made into something wonderful.
The photos do not reflect the reality.
The hotel staff was very nice, helpful and polite.
The housekeeping was also good and location was great.

The hotel staff was very nice,

Partner

10/10

Exceptional

08 Dec 2025

Kev

It was just a really nice, clean, good sized place. Considering the area and time of year I found the price more than reasonable and ai shall certainly be staying again.

Leisure Self

4/10

Poor

05 Dec 2025

LUCINDA

Good bed but was only there for 8 hours ….. any longer, I would have requested a move …. Very very dated and needs some modernising, £200 a night too much for the room condition …. Location ok

Partner

10/10

Exceptional

03 Dec 2025

Candy

I like this hotel. Staff is always very considerate and helpful. Ive stayed here twice and both visits were nice.

8/10

Excellent

03 Dec 2025

John

Internet ok. Bar not very well stocked and had to fetch help from reception often.

Self

10/10

Exceptional

02 Dec 2025

Janet

Beautiful hotel lovely period building so pleased they have kept many original features. the staff were brilliant. check in easy. lovely place to relax overlooking Hyde Park, in which we enjoyed great walks and coffee and the hotel made our dog very welcome. We had such a lovely room.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Cheri

reasonably clean room. Reception staff very helpful with local transportation and restaurant information.

Business_and_leisure Self

8/10

Excellent

29 Nov 2025

Sumit

great location

Leisure Partner

8/10

Excellent

27 Nov 2025

Rachel

I stayed here for 2 nights and it was a very solid experience. The location of this hotel is great. Good WiFi and nice little bar inside. Beautiful building. Overall it was a pretty bare bones though. Rooms are pretty small and very simple. But the beds were comfortable and it gets the job done, especially if most of your time will be spent out exploring London.

2/10

Poor

27 Nov 2025

Mark

I stay in a lot of hotels and this was like going back to the 80s! Needs a serious touch up.

Business

8/10

Excellent

27 Nov 2025

gwyn

Service was friendly and welcoming

Business

8/10

Excellent

24 Nov 2025

Fraser

Great Hotel - Fab team - Room was Clean.

8/10

Excellent

21 Nov 2025

Daniel

Good area - hotel is located next to Hyde Park. N

Business Partner

8/10

Excellent

19 Nov 2025

Alison

We didnt require parking as we travelled by train to London, but it's very easy 15 mins walk from Paddington or a short cab ride.

We had the pleasure of being served by Kevin at the bar, the drinks selection was great, and at a good price, and the service excellent.

The hotel rooms were a little dated but the bar, lounge and dining areas, were charmingly still with all their period features. Filming was taking place outside the hotel or an upcoming film but we couldnt find out which one..

Partner

10/10

Exceptional

19 Nov 2025

Anthony

perfect for what I needed, location couldn't be better

Business

8/10

Excellent

16 Nov 2025

Rob

Staff are friendly and helpful. GREAT Location. Rooms are dated and could be upgraded, especially the carpeting, but that is probably the reason for it being such a good value.

Business Self

6/10

Pleasant

14 Nov 2025

Lambert

Had a large room but hotel dated and needs updating. Otherwise, great location and staff.

10/10

Exceptional

13 Nov 2025

Fiona

Exactly what it says it does. Bit old, bit tired, but immaculately clean and extremely helpful and friendly staff

Business