Hyde Park Apartments

6/10

Pleasant

13 Jul 2026

John

The best thing we can say about the apartment is its location. Very convenient to Paddington Station. It was overall clean. When we opened the door initially we were overwhelmed by a sicking perfume smell. The apartment furnishings were nothing like its pictures online. The dining/kitchen area chairs are leftover hotel banquet chairs. The sofa, if you can call it that is a futon with a dirty looking lumpy cover. All of the wood furniture has its finish coming off in places. The bedding was clean and comfortable, but not a lot of room to move around the beds. the wardrobe drawers were very difficult to open and close. It just feels run down and in our opinion this is a second or third class accommodation.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Adam

I always stay near Paddington to make it an easy trip to Heathrow. I’ve tried a lot of places in this area but this was actually my favorite. The room had plenty of space, a fan, and provided amenities. The property is near a bunch of food and drink options.

The only negative I would mention was that being on the lower floor, I could hear every footstep above me and whoever was up there seemed to be moving furniture at 4 in the morning.

Self

6/10

Pleasant

20 Oct 2025

Gillian

Room was okay and in a nice quiet area. The staff on site were lovely. The property is a bit run down but clean and functional. Transport links were great

There were issues around the security deposit which I have never had with any other bookings. This was eventually resolved but caused a great deal of stress.

Family

6/10

Pleasant

10 Oct 2024

Nathaniel

No reception desk, so any questions are answered by remote assistant. The dryer did not work during our stay (I didn’t find this out until after running a load of wash), so I had to use the Laundromat down the street to dry my clothes.

There was also construction in the next apartment during our stay, which was very loud the management did not make us aware of this. It started before 9am and stopped usually around 2 so any chance of sleeping in wasn’t really an option.

Decently priced, and a fine room- but would look elsewhere with plenty of other options in this area

Leisure Partner

10/10

Exceptional

31 Aug 2024

Priyankaben

Over all nice

Leisure Family

6/10

Pleasant

26 Jun 2024

Colin

Clean and tidy. Noisy though and no aircon which normally isn’t a concern but was sweltering, especially on the attic studios.

Business

2/10

Poor

25 Aug 2022

Sandy

I do NOT recommend a stay here due to the complex procedure for receiving the access (key)code which required several phone calls at night while we stood helplessly at the entrance trying to get in. Very aggravating and time consuming. In addition the so-called \"flat\" turned out to be a tiny cramped room located in the basement and was hot--there was no cross ventilation at all from the one barred window. The bed linens were also stained. Shower was too tiny/narrow for any adult! Very expensive for what it was. Only plus was that it was walking distance from Paddington. There are plenty of other small hotels on nearby streets--suggest you check those out instead if you want to stay in this neighborhood.

Leisure Family

6/10

Pleasant

02 Mar 2022

Miss L

It was difficult to get the key and this was quite a way from the accommodation

Once in the apartment was clean

Friends_and_family Family

8/10

Excellent

31 Dec 2021

Jayne

Family break

Overall a good stay in a clean little apartment in a very convenient location. Good accommodation for families, although our neighbours were a bit loud. Accommodation had everything we needed for our stay, but some of the facilities weren't brilliant (toaster didn't work properly and one of the windows didn't close all the way).

Friends_and_family Family

10/10

Exceptional

17 Dec 2021

Verified traveler

Great apartment

Great room, comfortable, well equipped, quiet and convenient

Self

10/10

Exceptional

25 Nov 2021

Rose

The property is very nice and very quiet i would recommend anyone who would like a night or weekend away from home. I like everything about the property u got near by shops restaurant, and also train station. Ny stay was excellent.

Leisure Partner

8/10

Excellent

21 Aug 2021

Verified traveler

Excellent property location close to station and in a quiet residential area.

Kitchen hob was slow and erratic

Leisure Family

6/10

Pleasant

02 Jun 2020

Verified traveler

Apartment was located in the basement and was very little sunlight in the room. Someone Set of the fire alarm and there was no one in the building to turn it off.

Business Partner

10/10

Exceptional

02 May 2020

Steven

Great apartments

Room was spot on and great location with parking outside.

Business Self

8/10

Excellent

10 Feb 2020

Marcelo

Nice place to stay

Nice place to stay, awesome location, close of hyde park, restaurants and food store a few feet away, close enough of downtown, it is small but comfortable. Mention to Hicham (staff) waited for us for a couple hours due flight delay

Partner

6/10

Pleasant

01 Oct 2019

Verified traveler

The property was nice enough BUT I was very disappointed that there was no lift & I couldn’t see or find this fact at time of booking it! Do not stay here if you have problems climbing stairs!

Leisure Family

4/10

Poor

11 Jul 2019

Garry

Don't stay here. You'll get better elsewhere

Definitely echo the other negative reviews on this place. I'm at a loss as to why it has so many good reviews. Firstly, it wasn't so easy to find. There is no \"Hyde Park Apartments\" sign, just a street number. Secondly, I was asked the property name for which I'd booked. On the wall in reception there are two signs, one for Hyde Park Apartments and another for Paddington Apartments. I find this a little suspicious as there was no obvious separation between two accommodations, they appeared to be the same, but operating under two names (perhaps rebranding once their reviews slide?). The room was simply OK, but very much on the small side. There were no bedside tables, so I had to pop my water and phone on the floor. The TV had awful signal, but randomly there was an aerial socket on the opposite wall. The TV remote was really very grubby, like it had never been cleaned. There were two spotlights above the mirror in the bathroom that I had no idea how to turn off, so light filtered out into the room under the door crack at night (I had to wedge a towel there to block it out). The shower head wouldn’t stay up and kept sliding down. I mean, I’m really running out of characters here! The aparthotel may respond to this with a generic company response/comeback saying they wish I’d let them know or they’ll strive to improve. I travel all the time for work and I know by now what’s good and what’s not. For your money, you're much better off finding somewhere else. Simple.

8/10

Excellent

27 Jun 2019

Chantal

Self-catering stay in great location

Great location close to Paddington Station. Our apartment (no 9) was on the second floor at the rear of the building. No lift, but we were prepared for that. The small kitchen was suited to our needs. The room had a new sleeper couch that is fine for a child.
The only negative is the noise that is very loud from the room above when the occupants merely walk around or move their dining chairs and from those walking on the staircase.

Family

2/10

Poor

04 Apr 2019

Verified traveler

Wasn’t represented well in photos.a lot smaller and stairs a nightmare

Leisure

8/10

Excellent

22 Nov 2018

Donna

Lovely clean room. Friendly reception staff. Have already booked again for my next stay

8/10

Excellent

26 Sep 2018

Debbie S.

Comfortable, clean and great location

Would haven given 5 stars, but no air conditioning and no elevator. The location was great...close to Paddington Station with many restaurants and shops in the area. Room was very nice....comfy bed and good kitchen supplies. Its in a quiet neighborhood.

8/10

Excellent

15 Sep 2018

John

Very clean hotel. Excellent service and value for money.

Partner

6/10

Pleasant

09 Sep 2018

Lynne

Great location for London sightseeing.

This property was in the perfect location for us. Staff were friendly and helpful, especially as there are no lifts, and they helped with our cases. No air conditioning was a problem during the London August heatwave. We just survived with 2 pedestal fans provided. Otherwise apartment was comfortable.

Partner

8/10

Excellent

03 Sep 2018

Verified traveler

big room, kitchenette was good, although could have used a few more dishes. Bathroom good. But sofa bed was awkward leather and not a real mattress and couldn't be made up to a proper bed. It wasn't clear that there was no elevator and it was hard to carry our suitcases up two very long flights of stairs. The desk staff said someone would assist, but no one ever did.

6/10

Pleasant

30 Jul 2018

Sema

Good location but room was too hot

1 night stay here. Hotel is in an excellent location so can't fault that. Was placed in top floor room and it felt like an oven. Scorching hot despite having a fan that barely blew any air really. The room was hot but the corridor was fine so maybe cuz it was top floor room not sure

Family

8/10

Excellent

17 Jul 2018

Susan

Handy for Hyde Park

Booked this for one night after a Hyde Park concert. It it close to where we were going and easy to walk back to afterwards

8/10

Excellent

09 Jul 2018

Lee

Value for money in a good location. Food options are a 10 to 15 minute walk away on Queensway.

6/10

Pleasant

04 Jul 2018

Stephen F.

Convenient location!

Clean rooms as advertised. We only stayed one night, all was great.

8/10

Excellent

20 Jun 2018

Vera S.

Very clean.

Room no. 9 - three negatives - no bedside table, no way of switching on/off light from the bed and sofa really worn out and uncomfortable.
Otherwise everywhere was clean. Bed comfortable.
It was rather expensive booked through homeaway, I will search more thoroughly in future.

8/10

Excellent

07 Jun 2018

Phillip N.

Close quarters, but adequate and convenient to public transport and Paddington station

Because there is an on-site front desk, this place felt more like an extended stay hotel, although the size would limit that type of functionality. Accessed via a narrow stairway, the below ground floor unit we were in barely had room for two people to pass each other in the entry hall/kitchen and bedroom. The kitchen was not adequately stocked for real cooking, but adequate for toast and tea/coffee. Not a place to spend many hours in except for sleeping. The bed was a memory foam comfortable mattress. The proximity of Hyde Park and local metro lines as well as Paddington Station is very nice. The unit was clean. The bedroom windows opens to a sunken patio where the neighbor noise could get annoying.

8/10

Excellent

11 Apr 2018

TERRY

Good value, clean and spacious one bed apartment

Very good value for money with metered parking in road

4/10

Poor

02 Apr 2018

Janette

Too much noise

I was very disappointed that our room was in the basement. There was a lot of noise! It sounded like there was a washing machine on all the time and it was the maid's courters or something. It was also cold since there were two doors that led to the outside. I know we can't control other tenants but the guy above us was walking back and forth all the time! Late at night and early in the morning... The wifi was terrible, being in the basement. I would not stay again. There are so many other places.

Family

8/10

Excellent

26 Mar 2018

Matthew

I stayed as I was running the London Half Marathon. The service was great and the apartment was clean with good amenities. I slept on the sofa bed in room 9 which wasn’t the most comfortable sleep but good stay all the same.

Family

8/10

Excellent

11 Dec 2017

Verified traveler

Great stay.

Overall we had a great stay. Lots of stairs which didn’t bother us and the sofa was ok for our 7yr old for 1 night but wouldn’t want to sleep on it for more than a night or 2.

Family

8/10

Excellent

28 Nov 2017

Verified traveler

TLC required

The Appartments are ideally situated close to underground stations and Hyde Park/Kensington Gardens. Downsides were. Sofa bed was old, worn and covered in stains. Shower room was mouldy and the seals around the shower tray needed re-doing. It also could of done with extra comfortable seating in the lounge as we needed to bring the uncomfortable kitchen chairs in to watch TV. Overall it's ok for a base but for the £240 price tag for one night it was about of a let down.

Family

8/10

Excellent

10 Nov 2017

mezza

Nice and quiet area

Apartment was in a brill location 3 tube stations very close, 5 min walk away. We had no problems with checking in or the staff or anything. Apartment was lovely, was very easy to warm the room up and had a fan incase was too hot. The only thing I would say is the apartments could be cleaner for example they do basic cleaning but lots of dusts in corner of room and bathroom etc, could just be done a bit better. Other than that brilliant stay.

8/10

Excellent

22 Oct 2017

Katherine

The apartment was a good size for the cost in London, and in a good location (only about 10 minutes walk from 2 tube stations). It was fairly well equipped. Some strange omissions though - in a family-sized flat without a dishwasher, there are no tea towels, drying racks or dish mops supplied. (We resorted to a bath towel). And you can't turn off the light from the beds (with no bedside tables or lamps either), which is odd.
Essentially it was comfortable though, the wifi was good, and it served our family of 4 well for the week.

Family

6/10

Pleasant

15 Oct 2017

Verified traveler

nice place not really an apartment

8/10

Excellent

03 Oct 2017

Glyn

Great location, 5 minute walk from Lancaster Gate tube / Hyde Park / Paddington station, simple check in, very small rooms but comfortable bed & decent shower. Kettle, toaster, fridge, microwave & small hob in room.. probably not somewhere you can rustle up fine dining due to the space but handy none the less

Partner

6/10

Pleasant

24 Sep 2017

KK

Close to attractions & well connected by transport

Apartment was at 3rd floor and no lift which made carrying luggage very tiring & difficult. They lacked basic things such ad maps . Staff however tried to be helpful & welcoming

10/10

Exceptional

11 Sep 2017

David

woul use again

great location for hyde park and central london. room was great. modern , clean and spacious.

Partner

8/10

Excellent

07 Sep 2017

Helene

Practical, safe location and friendly staff

The Paddington location was fairly practical. The station and the tube are an easy walk to the apartment, which was nice and clean. The staff were accommodating and very friendly. The only negatives were the size of the bathroom and shower, and the amount of sound proofing; otherwise, I very much recommend the property.

Family

2/10

Poor

03 Aug 2017

jostar

Disgusting don't stay there!!!!!

We checked in after a long 24 hour flight as we got to our room it was filthy and there was a very bad smell unbearable. We checked out after 2 hours and asked for a full refund which they declined! It's a horrible place don't bother you will regret it. Staff are horrible.

6/10

Pleasant

26 May 2017

phil

Convenient but cramped

A rather basic basement apartment with fairly cramped bed area.The apartment was clean and the situation was exellent being in close proximity to Hyde Park and Padddington

Partner

8/10

Excellent

04 May 2017

Melanie

Great location and nice facility

fabulous location for getting around London and close to the park. The rooms are nicely laid out and comfortable beds, good shower and having the kitchen was a huge plus. The staff was very helpful on everything from directions, to help with cell phone information and where to buy groceries for our stay.

6/10

Pleasant

19 Apr 2017

Verified traveler

hotel is located 10 mins walk from paddington station, without stairs. therefore if you are travelling with bulky luggages you are going to have a hard time on your arrival and departure day

10/10

Exceptional

04 Apr 2017

She

Great Place Great Location

This place was wonderful. The little kitchen was perfect to toast up some crumpets in the morning and brew a cup of tea. It was very clean and comfortable.

8/10

Excellent

20 Mar 2017

Terry

Good place to stay. Minutes from Paddington, Hyde Park. Tubes, buses, walking all options. Nice place in nice area which felt secure. Great welcome from the reception staff. Would recommend.

Family

10/10

Exceptional

17 Mar 2017

Verified traveler

Great location!

The location was perfect. Easy walk to Hyde Park, Paddington Station, close restaurants and grocery stores. Rooms were clean and the use of the washer and dryer was a plus.

4/10

Poor

20 Feb 2017

Ng

No elevator, very narrow staircase

Family

6/10

Pleasant

21 Dec 2016

joanne

Good base

Great base, close to rail and underground lines. Lovely little French supermarket across the road. Bed far to soft and lumpy. The smell of cigarettes regularly wafted into the room.

Family

8/10

Excellent

13 Dec 2016

Verified traveler

Great stay, great location would definitely recommend this apartments. We were a family group and had 3 different room which all were great. Not far from the tube..if you have a car we used the parking at q parking in queensway £27 for 24hrs.

Family

4/10

Poor

05 Dec 2016

Michael

As we arrived, the manager was screaming and cursing at an employee, showing a complete lack of respect for the worker and no professionalism around guests. Thankfully we didn't spend much time in the hotel itself, because the hot water ran out in the shower, there was a bloodstain on the curtain, and the walls were paper thin and you could hear every movement from the surrounding rooms. We'll never stay here again.

Partner

4/10

Poor

05 Dec 2016

Andrew

Insulted by Hyde Park Apartments

I booked the apartment for one night for two friends and myself. The room was fine overall (although the bathroom was very small). The hotel describes itself as 'unique and boutique' - it is neither. It''s a low cost basic hotel - although no issues with cleanliness etc. As a U.K. citizen I booked the hotel via this site and paid online. It was therefore very irritating to turn up and be asked for further photo ID (and even more irritating when the person asking behind the desk was clearly not from the UK). I refused on principle as I'm not aware that this is a requirement. This issue coloured my view of the hotel to be honest and I wouldn't stay there again.

Family

8/10

Excellent

18 Nov 2016

karen

Great place to stay, would definitely recommend

Fab place to stay, within walking distance of Paddington & Lancaster Gate stations, if you are fit you can easily walk to Oxford st and Buckingham Palace, Chelsea and Kensington. The beds were clean and comfortable, although the sofa bed wasn't great. Fab place to stay for older families and small groups

10/10

Exceptional

14 Nov 2016

Karen

Great Apartment along with great location

The apartment was easy to find & location was great! The room was just like the photos on the site & had all facilities I required- microwave, fridge, 2 hob rings, toaster & kettle along with a Flat screen TV & even small dining table & 2 chairs. The ensuite shower room was finished to a good standard & everywhere was spotless- I could not fault it ! All the staff are friendly and welcoming & I would definitely be back again!

8/10

Excellent

10 Jul 2016

Sarah

Great Location

Well appointed apartments in good street/area. Great location close to Paddington Station and Kensington Gardens. Basic kitchen but more than adequate for us and apartments were clean and tidy. We had apartments on lower level plus first floor at the back of the complex. Very quiet and although lower level apartment was a bit dark it didn't matter. We stayed three nights and the apartments were serviced once over this time which was fine. Check in easy and offered free taxi to get to our apartment location but we walked as it was only several blocks away. Cafes, restaurants and shops nearby. Would recommend.

10/10

Exceptional

28 Jun 2016

Nicola j

Great place to stay

Lovely hotel, nice staff on reception, reasonable price

Family

6/10

Pleasant

17 Mar 2016

Adam

Had better, had worse.

The hotel itself is nice, the apartment was a good size and very clean.

Unfortunately as there is no reception on site, it becomes a bit of a problem when your key-card stops working. I had to wait outside for 45 mins for somebody to come and try and fix the door reader, when they couldn't, had to return to their other hotel to pick up another key.

Also, the double bed was two single beds pushed together, so kept falling down in-between the two, not very comfy.

The staff are polite and the neighbourhood is good. I probably won't return here, but that said it is not the worst hotel ever.

10/10

Exceptional

05 Mar 2016

sally

Amazing Room.

Stayed here for one night mid-week. The room was really large and modern and very clean too.

10/10

Exceptional

27 Nov 2015

Alexander

I trust this property

The was my third stay at this property. I trust it. It's clean, well-serviced, well-located and reasonably priced. My only complain this time is that I used the laundry and the washing machine left my clothes sopping wet. But there was a drier.

6/10

Pleasant

10 Nov 2015

cecil j

a most atractive apartment

enjoyed stay apartment v good 1st class accommodation I stayed 3rd November to 7nov, only downside I never had room maid service on any day of my 4 day stay so if management paid someone to service mine then they are being mislead kind regards c curley

10/10

Exceptional

18 Oct 2015

Verified traveler

beautiful neighborhood, close to tube stations

check in was easy, the building is in a great neighborhood with easy access to tube stations, shopping, and restaurants

4/10

Poor

05 Oct 2015

PATRICIA N.

More like a BATCHELOR PAD than accommodation not for pensioners,

The top floor of the apartment could only be reached by two storeys of a very, very narrow, very steep stairwell without any bannisters and is totally unsuitable for anyone over 70, especially with a heavy suitcase.
T.V. was totally unreliable on BBC channels with messages flashing up saying there was a fault with the signal wiring &gt Thank goodness we spent most of the time out of the accommod ation. NEVER AGAIN.

Partner

6/10

Pleasant

06 Jul 2015

Michael

It's fine as long as you don't expect the Ritz.

Overall about average. The room was originally done to a good standard, but hasn't been maintained well. I've stayed in a couple of rooms here, and there always tends to be something a bit wrong that's a minor inconvenience, and it's pot luck what it is. Last time was the aerial cable, this time was a couple of power sockets which snapped and crackled like they weren't really safe. I avoided them.

The shower is OK, but could do with being descaled. Everything is at least clean, and the room is a good size, so it does the job. Won't win awards, but I've stayed in much worse for the same money.

8/10

Excellent

18 Jun 2015

kirti patodia

1day sojourne in central london

Nice spacious apparent - lighting in living room needs to be brighter (no white light please).

4/10

Poor

26 May 2015

Laura

Studio accommodation near paddington

Decent location, 5 mins from Hyde park and Paddington. Very clean. Long 10-15 min walk from check in but fantastic friendly staff. Gorgeous townhouse building but needing a few things maintained.

8/10

Excellent

17 May 2015

Verified traveler

Clean, comfy, well equipped; bed too soft....

I was spending a short weekend with my husband in London. We looked at other hotels in the same area and found that the Hyde Park apartments cost about similar price / slightly cheaper to hotels in the vicinity. Our allocated apartment was on the top floor (3 flights of narrow stairs), luckily we had very little luggage so it was not much of a problem for us. The studio was clean and tidy. Unfortunately the double bed was made up of 2 single beds and the mattresses were quite soft so we dipped into the middle of the bed when sleeping. Otherwise a good experience overall!

Partner

4/10

Poor

03 May 2015

Verified traveler

no lock on the front door so some drunken idiots came in on the 2nd night of my stay at 11 and started trying the doors.

I also wasn't informed that reception was at another location entirely. I spent half an hour ringing the reception
number and had to get the information for another guest.

sound proofing is sub par. I could hear every bang and scrape.

curtains on the wind were 2 ft too high, so I had to put towels and suitcases over the window to not be woken up at 5:30 by the light.

8/10

Excellent

19 Feb 2015

Robert

Great Location

Booked for 3 people however the second bed was a fold out couch/sofa that was really uncomfortable. No tea towel or tea and coffee. Over all we found the room small however I think that is a London thing as every room we had in the UK was small compared to what we are used to. Room was very clean and that in my eyes is the main thing. Great location and I would defiantly stay again.

Family

2/10

Poor

28 Jan 2015

Stuart

London apartment in Paddington

Check in is about a 10 minute walk away from the apartment on another property in Bayswater. There are no staff at the actual site. If you need to talk to staff you either need to ring on a mobile or walk to their other apartments. When I rate a hotel I look for a good bed and a good shower, these apartments had neither. We had issues with the shower in the 1st apartment that took 2 visits to reception to get resolved. Cleaning of the apartment and changing towels was only every 2nd day. Disappointing.

10/10

Exceptional

13 Jan 2015

Gemma

Lovely apartment, perfect for short stay

Beautiful modern apartment finished to a very high standard. Lovely and clean with great facilities. Also close to local shops and tube stations. No lift though, so if you're staying on the top floor be aware! Excellent price and would recommend to friends.

Partner

4/10

Poor

02 Jan 2015

Dianne

Terrible, highly not recommended

Arrived to find the room in very dirty condition, no vacuuming, crap lying everywhere. Bedding was dirty, in the dad the maid came, she dropped off towels and emptied only the kitchen trash can. The rest not, on another dad she never even arrived.

The sofa and one bed were extremely uncomfortable. Back is still aching.

For the price I paid USD 2,000.- for 3 day (pax 5) I could have got a much bigger and better place with a little more search!

Location however is great. That's all!

Not recommended!

2/10

Poor

17 Dec 2014

Verified traveler

Dirty bed sheet and tower

the bed sheet and tower is very very dirty. We had a huge dirty mark on the bed sheet as if it hasn't beeb washed for ages. The White tower is almost yellow. We have to sleep with cloth on for 2 nights. It was awful experience!

Family

6/10

Pleasant

13 Dec 2014

Kelly

Hyde Park Apartments

Great - not happy about having to check in at another location though!!!

8/10

Excellent

13 Nov 2014

Kelly

Great little flat, very hard mattress

Stay was great, facilities were clean and nice. Not accessible, if that's a concern. The only gripe was that the beds were UNCOMFORTABLE - so hard. For one night, it was just fine but I might hesitate to stay again. That said, if you like a hard bed, this is the hotel for you, without a doubt. Nicely set up to do a little self catering.

Family

6/10

Pleasant

09 Sep 2014

Verified traveler

Recently renovated

The washing machine and dryer are in the basement, not inside the apartment. No oven available, only microwave and a grill.

8/10

Excellent

18 Jun 2014

anay bhalerao

comfortable cozy stay

The reception is at Inverness Terrace which is a bit far from the actual location of the rooms. The people at the reception are very helpful. Helped us with early check in and stored our bags after check out. The rooms are tall! I did not spot an ac vent but was nt even needed. The room was equipped with most of the kitchen utilities. They even have an iron and board. There are a lot of shops nearby to buy supplies for the kitchen. The bathroom is a bit cramped. But it is a personal observation. Overall, a beautiful stay!

2/10

Poor

24 May 2014

Sean

BEWARE reception in totally different location!

Arrived to find building totally covered in scaffolding and occupied by builders who didn't speak English very well. Unbeknown to us reception was 15 minutes away, in a totally different location (not mentioned on hotels.com listing or booking details), so we spent ages trying to attract attention of the builders who eventually let us in via a side entrance. We eventually managed to get through to the receptions phone line and they told us they were 15 minutes away which wasn't much use after the taxi had left and we were left with young child / lots of luggage. When we got in the building itself was OK apart from being in the middle of fairly extensive refurbishment.

Family

10/10

Exceptional

04 May 2014

steve

Awards

this is a little gem, great place, very helpful staff

4/10

Poor

12 Apr 2014

flosseyg

bad listing you have to go somewhere else first!

not as good as expected

Partner

2/10

Poor

16 Mar 2013

james

this is a well located appartment but the check in procedure is really bad and the quality of the appartment very poor. could not recommend it at all

6/10

Pleasant

27 Feb 2013

Verified traveler

Just OK

We didn’t have high expectations for the price but the location was good. Biggest issue was arriving at the Hotel in the middle of winter and being locked out. We didn’t read the small print on the booking that check in was at a different location. We realised this after taking our luggage out of the taxi and letting it go then standing in the rain. Had to find our way about a mile or so to book in, get a key then return to the Hotel. Perhaps they can make this point highlighted or bold so weary travellers don’t miss this vital piece of information.

Family

6/10

Pleasant

10 Oct 2012

Martin

not like the picture

I booked a room for 3 people thinking there would be 3 separate beds like on the picture. We got a double bed and a sofa-bed. The room was tiny but conveniently located.

Family

8/10

Excellent

25 Aug 2012

jane

Close to Hyde Park

Apartment had everything we needed for our stay.

Family

6/10

Pleasant

07 Jul 2012

MC

Long walk to ckeck-in and back

Room perfectly adequate for what was required

8/10

Excellent

27 Jun 2012

Drew

New bed please

Great location and apartments were great for what we wanted. Bed not comfortable at all with one pillow each and did not appreciate getting a knock on the door at 9 to ask when we were checking out.Apart from that great, would book again.

6/10

Pleasant

17 Jun 2012

H

Adequate for price paid, room was shabby. Kitchen doors hanging off hinges, bathroom needed attention. Bedroom walls need painting.

8/10

Excellent

18 May 2012

mark

good value

but annoying to go to one building 500m's away to check in

2/10

Poor

20 Feb 2012

Byrge

Poor cleaning

The poor cleaning of the room, decides the rating. Lipstick, blood-stains, and general dirt on walls, hair on floor, and I don't dare to think of what was under the glass tiles on the kitchen table... We notified the reception, and were promised proper cleaning the next day. Did not happen... However, nice with separate bedrooms and seating area for a family of 5.
Very much noise from street and hallway.

10/10

Exceptional

18 Feb 2012

Verified traveler

Hyde park apartments- wonderful!

I stayed at the Hyde park apartments for a romantic night and thought the place was perfect. bedding was clean, as was the kitchen and bathroom. Utensils were provided and everything was first class. The lady at reception appeared abrupt initially but eneded our conversation more positively.
Would definitely stay again. Amenities nearby- supermarkets and restaurants and the buildings are absolutely beautiful. PERFECT.

4/10

Poor

01 Feb 2012

Verified traveler

Hyde Park Apartments

The room 11A was extremely small, the bath room door could open fully as it backed onto the double bed. Our room was titled ' superior double room' on the website, this was not the case. The room had single glazed windows so it was very noisy and rather cold given the time of year we stayed there.

6/10

Pleasant

02 Jul 2011

Ron

Inconvenience

NOTE: You do not check into this property on-site, it is off-site about 15 min. away and they do not show you a map so if you are new to the area it can be most inconvenient, especially if you are tired and have much luggage to haul...they never informed me of this and I went directly to the property and was suprised and I had let the cab already leave...NOT FUN!

10/10

Exceptional

26 Aug 2024

Jan

Very nice stay in a good area close to shops and restaurants. The apparent was clean an nice with all necessary utilities. Can be recommended

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

stefan

Utmärkt läge, nära Paddington och Hyde Park.
Vi bodde högst upp vilket var lugnt och skönt. Fönstret kunde vara öppet utan störande ljud.
All kommunikation sker via telefon eller Mail. Det finns ingen reception.

Leisure Family

10/10

Exceptional

08 Jun 2024

GILBERTO

Excelente ubicación, cerca de restaurantes y la estación de metro. Habitación pequeña para 4 personas pero funcional.

Leisure Friends

10/10

Exceptional

25 Apr 2024

Roberto

Ótima localização

Localização muito boa, próximo ao parque e estações de metrô. Bons restaurantes e mercados próximos.

Friends_and_family Family

8/10

Excellent

06 May 2022

claude

Nous avons déjà séjourné dans cet établissement, nous aimons beaucoup le quartier, mais cette fois-ci il n'y avait plus de réception à l'entrée....pas pratique du tout pour laisser les bagages le matin du départ.

Leisure Family

4/10

Poor

28 Jan 2020

WENCESLAO

Decepcionante

Cuando hicimos la reserva era en el 8, de Craven Hills y después llegó un correo indicando que nos esperaban en el 10 de Craven Hills Gardens. Otra calle, otro edificio. Reservé en el primero ya que lo conocía de otras ocasiones y me gusta pero no entendí este cambio y no me dieron ninguna explicación. El apartamento sucio, encontramos papeles debajo de la cama, la vajilla sucia. La ducha del baño necesitada de una limpieza profunda desde hace unos meses. Un olor desagradable a humedad al entrar al estudio, aún seguían allí las toallas mojadas de los anteriores usuarios y allí siguieron. Para hacerlo recomendable necesita muchas mejoras.

Partner

8/10

Excellent

11 Jan 2020

Göran

Bra läge. Rent och snyggt. Det fanns det mesta vi behövde dock fanns inga sänglampor.

Friends_and_family Family