Name: Hub By Premier Inn London Paddington - Station
Address: 40 Eastbourne Terrace Paddington London, London, W2 6LG, GB

10/10

Exceptional

27 Jul 2026

Chandima

We had a comfortable stay.

10/10

Exceptional

24 Jul 2026

Abbey

Great for my solo trip. AC was amazing and the bed was super comfortable. Very clean and the room controls being on the headboard was cool. My only complaint was the basement level which is the floor my room was on had absolutely zero cell service. Their wifi was pretty good thankfully so I could at least still FaceTime/iMessage

8/10

Excellent

22 Jul 2026

William

This is a very useful hotel right across the street from Paddington Station. Be aware I was a solo traveling on this stay. The rooms are very small. However if you are looking for a few nights coming and going from London, perhaps catching the Heathrow Express, this is a great option. The rooms are new and really sleek. Everything works great, Wi-Fi, TV, shower, AC, comfortable bed. They used the small space really well. I liked being one level down, it was very quiet and I slept great. The staff was also wonderful. There is coffee/tea available all day on first floor and a nice sitting area if you want to get some light while you grab a to-go lunch/dinner. I will probably stay here again on future trips to London.

Self

8/10

Excellent

14 Jul 2026

Karren

The HUB was very close to Paddington station making getting around town very easy. Staff were very pleasant and helpful.
Rooms are smaller but comfortable with an interesting lighting configuration. Prices were higher due to all the activities of the weekend but at other times seem more affordable.

Family

8/10

Excellent

11 Jul 2026

John

Lighting was modern, but no bathroom light only... you have to turn room lights on to light bathroom. AC was weak, but worked . Great location (across from Paddington stn.

Family

10/10

Exceptional

03 Jul 2026

Shelly

Overall, the Hub was very, very contemporary and functional. Although I had a really small room, I had everything I needed, the room was well thought out and I enjoyed my stay. Because I was doing a trip around the world and I was traveling solo, it was super important that I be close to public transportation. I loved the fact that I was right across the street from the rail! Being dropped off from the airport at night and feeling safe, and being able to get to the airport in return so easily was a huge benefit for me!

Self

10/10

Exceptional

02 Jul 2026

James

Great property and location! Hotel was great. Love all the technology in the room. Rooms are small, but not so much that it was an issue (provided there’s not more than two in the room). Directly across from Paddington Station. Short 10 minute walk to Kensington Palace/Gardens. 10 minute walk to the canals of Little Venice. Lots of shopping and restaurants nearby. Would stay again in a heartbeat!

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Taro

Location was great as 1 min walking to the Paddington St, but room was small and no glass nor tissues in the room.

Business

10/10

Exceptional

26 Jun 2026

Murray

All good

10/10

Exceptional

19 Jun 2026

YEE WEI

Very near paddington station but be prepared for windowless rooms

Business

10/10

Exceptional

19 Jun 2026

Sarah

Super convenient , clean , comfortable.

Family

8/10

Excellent

19 Jun 2026

Sai

I’m allergic to their cleaning products or their air freshener. Otherwise, it’s a good place for a 2- to 3-night stay.

Self

8/10

Excellent

13 Jun 2026

Christopher

I did not like being in a basement room with no windows.

The air conditioning initially blew hot air until cycling the system a few times managed to get it to work.

Self

6/10

Pleasant

03 Jun 2026

Govindarajan

The staff is super friendly and very helpful! We were helped a lot by Ms. Heeba who was very professional and courteous and considerate. The rooms are tiny. Our two suitcase, me and my husband could not move in the room. We were upgraded to a room for handicapped but that was in the basement with no windows. That was bit creepy. The room otherwise was clean and had air conditioning. This is a very basic hotel but very convenient to travel. One train from Heathrow to right in front of the hotel. Also, very convenient to travel within London. Lively and close to restaurants. In house restaurant is good for breakfast but a bit expensive. Lots of options right outside in Paddington Station.

Family_with_children

8/10

Excellent

31 May 2026

Catherine

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Partner

10/10

Exceptional

30 May 2026

Carmen

The rooms were clean and the staff was great.

Friends

8/10

Excellent

27 May 2026

Wing Man Angela

Without understanding the differences, we booked the Hub vs Premier inn. The Hub is very tiny yet most efficient use of space. The 2 of us really didn’t mind it. We had everything we needed except for a safe. Would have been even better if there was a microwave. Thank goodness for the coffee machine and water dispenser. I would stay there again. One strange thing, our room had a food smell 2 out of the 3 days we got back. Otherwise, all good.

Partner

10/10

Exceptional

25 May 2026

CORNELIA

Chambre très propre .
Cafe de qualité disponible dans le hall d’entrée.
Personnel super aidant et agréable.
Très bien situé à côté de la station Paddington.
Chambres très petites c’est le concept !

Partner

2/10

Poor

25 May 2026

Michael

If you are looking for a box with no windows in a basement this is perfect.

Self

10/10

Exceptional

17 May 2026

Chi

Across the street from Paddington Station. The staff was approachable and very helpful. There is complimentary hot beverages available. Although the room was on the smaller side, there was a lot of storage available.

Partner

6/10

Pleasant

17 May 2026

Andrew

Be aware that some rooms are below ground without real windows, not best for claustrophobics. Also don't let the check in person try to charge you anything on top of your prepaid tariff, as happened with me.

10/10

Exceptional

17 May 2026

Reed

This place has super cool modern rooms with all kinds of features. It was quiet also. Great for access to Padington. The room was pretty small though and would be tough for 2 people unless they have bigger rooms for that. Overall it was great!

Self

10/10

Exceptional

06 May 2026

Kim

Great location in Paddington, train and bus stop were right across the road. Luggage storage and a lift made life easy. Staff were friendly and helpful, restaurant on site was handy for last minute meals and breakfast. But loads of restaurants in walking distance too. Great for a solo traveller.

Self

6/10

Pleasant

04 May 2026

olga

Great location, extremely small room without table, garbage can, no drawer/closet for clothes, no separate lights from the main room

Partner

4/10

Poor

24 Apr 2026

Laura

There are no windows in the room and my room was below ground like a crypt. The hallways smelled musty.

Self

8/10

Excellent

19 Apr 2026

Mark

Very central

10/10

Exceptional

15 Apr 2026

Naizatul Liza

Perfect

Friends_and_family Friends

2/10

Poor

08 Apr 2026

James

Buyer beware. I booked -- and fully paid -- via Expedia two months prior to check-in. When I arrived, I was told that I had not paid. I was forced to pay a second time to check-in. I collected a receipt and tried to take it up with Expedia. Total waste of time. I got the run-around despite proving multiple ways I had paid for the same thing twice.

Interestingly, the staff at the desk told me that the same thing had happened earlier that day to another person. What is going on at this property? I've used Expedia for two decades and I've NEVER had something like this happen to me.

The rooms are tiny and underground. There is no vent in the bathroom so the entire room becomes a humid sauna. The room could not go below 19C so it was hot and sweaty the whole time. Don't waste your time or money.

6/10

Pleasant

06 Apr 2026

Clarissa

All rooms in the hub is on the ground floor or B1 floor. If you want a room above ground floor, book premier inn instead. Both hotels are next to each other and across the road from paddington station. I thought the superior room size was ok, but still not much room to open up big suitcases. The only window is obscured by big metal grilles, the window is facing a street lined with trees. The amenities provided are bare minimum, only a shampoo+body wash in the shower (which is really bad quality, by the way) and a handwash gel, that's it! No fridge in room, a hairdryer that works intermittently and only a few hangers to hang clothes on. No phone to reach reception on in the room. Appreciate the free coffee and tea in the lobby. Water provided also in lobby but no bottles provided to bring water back to room. Hotel is in a convenient location and price reasonable. Good enough for a 1 or 2 nights stay.

Partner

10/10

Exceptional

05 Apr 2026

Chi

The room is small but well organize with storage under the bed. The rooms are modern looking. The staff are very friendly. The metro is easily accessible with Paddington station just across the street.

Partner

10/10

Exceptional

03 Apr 2026

Carolyn

Hub rooms are tiny but very well designed, taking good advantage of space. We enjoyed the lounge area and made good use of the free tea and coffee. It was a pleasant place to eat our take out breakfasts. Location is outstanding as all forms of public transport are right outside the door and there are plenty of interesting places for a morning walk.

Partner

10/10

Exceptional

03 Apr 2026

Sue

Clean and very quiet, couldn’t be closer to the train station

Self

8/10

Excellent

09 Feb 2026

Henning

Great hotel

Business

8/10

Excellent

01 Feb 2026

BRANDY

Staff was helpful, great location, clean snd safe

Partner

10/10

Exceptional

24 Jan 2026

Raylon

Never stayed in a Premier Inn property and it made an amazing first impression. The property was clean and modern. Rooms were comfortable and the perfect size for a solo traveler. Breakfast was delicious and had a good variety of hot and cold options. Only downside is that I stayed on level -1 and had to depend on WiFi since I had no signal with my phone carrier. Definitely wouldn’t hesitate to stay at a Premier Inn property on the future. Highly recommended to all!

Leisure Self

8/10

Excellent

22 Jan 2026

Donna

We didn't have breakfast at the hotel, but the location was fantastic!

Leisure Family

8/10

Excellent

16 Jan 2026

Suleman

Clean

Leisure

6/10

Pleasant

06 Jan 2026

tara

This was a great little place to stay. So convenient for the tube and immaculately clean and modern. The only thing that was a bit uncomfortable was that the window was faux and we were actually underground. For that reason, the mobile signal was very poor to make calls. Overall, a good place to stay.

Leisure Friends

6/10

Pleasant

28 Dec 2025

SHERRY ANN

Staff was great !! Very small hotel rooms which is the norm there but these are exceptionally tiny !! Unless by yourself get a larger room elsewhere. FYI the manager was fantastic moving us to an accessible room to accomdate us.

8/10

Excellent

25 Dec 2025

YUEN CHING ANNIE

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Leisure Partner

10/10

Exceptional

06 Dec 2025

Tina

Good location. Friendly staff. Rooms were clean but kind of funny to stay on the basement level.

Leisure Family

10/10

Exceptional

01 Dec 2025

Nigel

Loved the modern and clean room, although very small they make use of every space with clever design. Except the bathroom, no hooks for bath towels which was strange, and the hair dryer was too far from the closest mirror to be able to use. So close to paddington station, right across the road is an elevator that takes you down to station level. Very convenient. Breakfast was a little pricey but it is London. Lots of food options nearby.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Chiam

Great reception. Able to store luggage before check in. Friendly and helpful staff. Very convenient location. Small room but manageable and efficient. Bathroom and amenities - pleasant and accessible

Leisure Partner

6/10

Pleasant

25 Nov 2025

Lucca

Absolut Zentrale Lage, Zimmer war sauber und das Personal freundlich. Manko war definitiv die Größe des Zimmers, wir waren quasi im Keller UND es gab kein Fenster im Raum, sondern nur eine Klima. Für mehr als zwei Tage nicht zu empfehlen. Ausstattung gab es auch keine (nur einen halbwegs funktionierenden Föhn

10/10

Exceptional

09 Nov 2025

Michael

Staff attentive and clean room

8/10

Excellent

31 Oct 2025

Lita

The location was great and the staff were friendly

Leisure Partner

10/10

Exceptional

28 Oct 2025

Alistair

This was a great hotel for a few nights in London. The hotel was clean and fresh, the room was just the right size for me, it was so close to Paddington station, the Elizabeth Line and the Underground, the breakfasts were great, and there was a decent choice of nearby restaurants to choose from.

There was no room service, but that was my choice. I could have asked for it after a couple of days, but didn't feel the need.

I could leave my suitcase in a secure room on my last day.

I'd definitely stay here again.

8/10

Excellent

27 Oct 2025

Patsy

Great Staff, when we arrived and found out our reservation was cancelled by Expedia they dug in to see why and provided proof so we could talk to Expedia about the problem. They then helped us get a room - the last one! Very patient staff - very knowledgeable. The hotel is okay. It is the convenience that makes it so great - sooo close to the station and with luggage this is a godsend.

Leisure Partner

8/10

Excellent

23 Oct 2025

Hilary

Convenient and clean near Paddington

Do not mistake it for the sister property right next door, haha. My room was spacious and clean but entirely underground. No windows, but creative lighting options that helped. Felt secure. Free tea and coffee in the lobby.

Self

8/10

Excellent

27 Sep 2025

Laura

The hotel is very convenient to public transit.

6/10

Pleasant

19 Sep 2025

Faith

The hotel and room was very clean. We knew ahead of time that the rooms would be small, but even the superior double room feels tight. The bed was super comfortable, and there were really cool features. The housekeeping staff weren’t too friendly, but check-in staff was great. They only replaced towels and toilet paper when we asked to clean our room on a day out—there was nothing really freshened up.

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Chiam

Great location - close to Paddington stn. Very convenient acces to tube and rail stns. Room was small but functional. Well designed despite limited space. Bed was too high. One has to be over 6 feet tall to appreciate the hanger and bed heights. Please change the bulky chair. Not suited for the small space. Rooms were clean. Despite being in lower level - basement like there was a small vertical window at street level. There was an exit to the outside to the back street which was mostly quite clean and tidy except for some empty wine bottles strewn and someone’s bag that was probably stolen with content strewn on the path. The items were there not picked up for days. It did not deter the overall rating as its still very good for value, location, amenities, safety and cleanliness. I would stay at the Hub again.

Leisure Partner

4/10

Poor

05 Sep 2025

Amber

This would have been a good stay if I was reviewing based on cleanliness and location in London. However, after our experience I can’t give a good review and would not recommend to anyone else.
Firstly, our room (below ground with no windows) stank of cigarette smoke even when we turned on the air conditioner, which we had to as it was 30 plus degrees on our visit. The smell was so bad I had to mention it the next day as it made me feel sick. We were thankfully moved to another room but the air conditioner in there barely worked. Worse, on our last night (before early flights) the fire alarm of the hotel went off in the early hours! This was a really scary and stressful experience especially when below ground with no windows!
We went out of our room and it had woken everyone else too. We were eventually informed it was a mistake that the alarm had gone off. We did not get anymore sleep. We had flights the next morning and were exhausted.
We never received any explanation/apology from the hotel and were told to go through Expedia to complain. When I did, Expedia could do nothing as the hotel refused any kind of compensation. We were in London for 3 nights. 2 of those were disturbed and uncomfortable. The stay in London was very expensive and I am really disappointed with the poor customer service and lack of communication on the hotels part. I will not stay at this chain ever again.

Business_and_leisure Family

4/10

Poor

05 Sep 2025

Alex

Unfortunately, my worst experience in London in over 18 years of travel. The staff could not answer/address any of the guests questions or concerns. The air conditioning unit went down on day one of my stay. I came up to the front desk to alert them of the malfunction. Turns out they knew about it as it affected multiple rooms - just didn't notify the residents. Stayed for the next four days with no evidence of repairs, updates from the staff. My room was not cleaned once during my five day stay. Just promises that they would \"get to it\". Every day there was a different person working the desk and you could tell there was no system of customer service/ work process flow in place. Every new person \"made a note of it\", scribbled somehing down on a wrinkled piece of paper and that was it. Do Not Recommend.

Business Self

6/10

Pleasant

14 Aug 2025

Christina

We knew the room was going to be small but these really ought to be pitched as rooms for one person, not two. Small, with a permanently blindered window, and one floor below the main level made it feel incredibly claustrophobic. Also the fire alarms went off at 5:30am waking us from a deep sleep. Really not what we needed. Loved the lighting tech, and the complimentary breakfast and free coffee/tea in the front entrance area. Won’t come back but would consider the Premier Inn next door.

6/10

Pleasant

07 Aug 2025

Stephan

This was a good hotel for the price. The staff was great and I could check in early. My only complaint was that because it’s pod style it was small with a series of spaces that roll out for convenience. I wish I would have known what did & didn’t roll out, as I accidentally rolled over my toe.

Leisure Self

6/10

Pleasant

05 Aug 2025

Lenore

Close to Paddington station

Leisure Family

10/10

Exceptional

04 Aug 2025

Lili

Very nice and clean!

10/10

Exceptional

03 Aug 2025

Greg

Interesting concept having a room with only one window and one level below ground level.
The room was fantastic and super clean. Bed was very comfortable and there were multiple outlets to use for electronics…shower was amazing and so were the towels. The location is directly across from Paddington station so if you are using the Heathrow Express to Heathrow or any trains in/out of Paddington, this is the place for you. There is complementary drinks and coffee and a cafe located inside the lobby for added convenience..

Self

2/10

Poor

03 Aug 2025

Gary

Not a real hotel, all rooms are below street level. False advertising!!!

Leisure Partner

8/10

Excellent

31 Jul 2025

Ana

Room is very small (even the superior double)but very clean, comfortable bed.

BUT NO WINDOWS, it was such an unpleasant surprise as nowhere on the.hotel description in Expedia it was mentioned that most rooms are in the basement with no windows. The picture on the room i picked had windows, and even if i mentioned that to the.people in charged, they blamed me for not reading their website. Disappointing

But 4 stars for the cleanliness and comfort of the bed.

Leisure Self

8/10

Excellent

28 Jul 2025

Jana Sophia

The hotel is right across the Paddington station Elizabeth Line lift exit. It’s really convenient to get to. The room is very small. There is no fridge and no bathroom exhaust and the window does not open. Good luck with the smell if someone has a bowel movement. AThe air conditioning is controlled at the lobby. The room is clean though but housekeeping is not routine. You have to request before they clean the room. We purchased breakfast and it was really good. They have a drink station by the lounge since there is no fridge in the rooms. There is tea, coffee and water. The bathroom is a good size. The shower controls are convenient. They do not provide tooth brush or toothpaste. There is hand soap and shower soap. They provide towels and you can request extra. The hair dryer has a sensor so you have to hold it in a certain way. If you’re not staying long or you are alone, I recommend this place.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Joanna

Very close to Paddington, which is great.

Leisure

8/10

Excellent

21 Jul 2025

Dani

The reason I did not give an excellent rating was that we had an issue with the AC both nights we were there. They had to do something at the desk for it to work properly. The overall stay was good

Leisure Partner

10/10

Exceptional

12 Jun 2025

DONGHWAN

Location is good and room is comfort.
Facilities are all new and convenient to use.

Business

6/10

Pleasant

09 Jul 2026

LO-PEI

房間大部分都是在地下一樓
隔音很安靜
冷氣很涼
浴室積水很嚴重

Partner

10/10

Exceptional

08 Jul 2026

GÖZDE

Oda temizliği, çalışanların ilgisi ve güler yüzlü olması, odanın ısısı ve havalandırması, otelin konumu ve ulaşım kolaylığı … her şey çok güzeldi. Girişte çay kahve ikramı olması çok nazik bir düşünce. Kahvaltı malzemeleri kaliteli ve lezzetliydi. 1-2 çeşit peynir olmasını isterdim.

Friends_and_family Family

4/10

Poor

26 Jun 2026

Massimiliano

Camere al piano -1, no finestre né ventole nel mio caso. La camera in sé non sarebbe neanche malaccio, ma l'odore di chiuso e di muffa e l'umidità sono sono inaccettabili a quel prezzo. Gli ho dato oltre 1000 GBP per 4 notti per il solo soggiorno...

Self

8/10

Excellent

21 Jun 2026

Anja Stenmann

Morgenmad. Tæt på offentlig transport. Godt værelse og godt personale.

Self

10/10

Exceptional

17 Jun 2026

Wataru

スタッフがとてもフレンドリーでチェックインの時から気持ちよかったです。客室は地下にあり、窓はないものの、ライトの灯が代わりになる形で特段問題はなく、エアコンも設置されており、シャワーの圧力も問題なかったです。朝食も隣のPremier Innと共同の会場で適切な種類があり楽しめました。荷物の預かりもあり、大変便利でした。また宿泊したいです。

Business

8/10

Excellent

13 Jun 2026

Hironobu

良いお部屋でした

8/10

Excellent

09 Jun 2026

Maia

Rent , men lite rom. Enkel og grei frokost
Stille og mørkt på rommet ga god nattesøvn.

Business Friends

8/10

Excellent

07 Jun 2026

Kari

Rommet var lite men inneholdt alt jeg trengte. God regulerbar belysning og god airconditioning. Stor god seng. Rent. Frokosten var OK med brød frukt og varme retter

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Erica

Localização excelente, junto a estação Paddington com um bom cafe da manhã. Os quartos são um pouco pequenos o que dificulta s circulação no quarto com as malas abertas. O banheiro é adaptado para cadeirante. Ha uma grande variedade de restaurantes proximos. Na estação há dois mercados para comprar frutas e snacks. Há um lounge com máquina de café/chas.

Friends_and_family Family

10/10

Exceptional

19 May 2026

chun fai christopher

Good location, very new , but small.