Name: Inhabit Southwick Street a Member of Design Hotels
Address: 25-27 Southwick Street, London, W2 1JQ, GB

8/10

Excellent

31 Jul 2026

Adrian

Hotel was good but not exactly what you’d expect which you can read in other reviews. That said the room and location were great and everything felt safe and was clean. Would still recommend just don’t go solely off the branding and images.

6/10

Pleasant

21 Jul 2026

Tanya

The lower ground level smells so bad try your best to avoid rooms down there. It was the only room available whilst I was there unfortunately. I would book elsewhere if they are putting you down there.

I have stayed at inhabit in Queens Gardens before and they let me book the sauna after work. I assumed the same would be the case for this hotel - it is not. The sauna is only available in the day when most people who are traveling for work are actually at work….not clear why these hotels operate differently or why they can’t just let someone use the sauna in the evening it can’t be that much effort if their other hotel manages it.

Business Self

10/10

Exceptional

16 Jul 2026

Mark

I stayed for 4 nights, and it was great. It was 35c (95f) out, and the air conditioning handled it no problem. The room was quiet as well, bed was fine.

The staff was very friendly, plenty of areas outside the room to relax in.

I will stay here again!

Self

10/10

Exceptional

29 Jun 2026

stephen

Excellent location. Super helpful staff. Would recommend

Family_with_children

10/10

Exceptional

25 Jun 2026

Hayley

Came here for a few days away in London with a friend. Fantastic location, fabulous room. Free coffee in the morning. The staff were so helpful. I would absolutely come here again!

Friends_and_family Friends

8/10

Excellent

19 Jun 2026

Colin

Well located and a fair price. Would stay again

Self

10/10

Exceptional

04 Jun 2026

Ariana

This was a perfect, cozy, and comfortable room, the place was clean and safe, and it had everything I needed. It's incredibly close to Paddington Station, which allowed me to easily connect by train to many different places. I would definitely stay here again!

Self

10/10

Exceptional

04 Jun 2026

Hossam

Responsive staff. Some minor cleanliness things, under bed storage was dusty, bin in the room still had paper when I checked in,

Self

10/10

Exceptional

12 Apr 2026

Stephanie

We enjoyed our stay. Staff was helpful. We ate breakfast at the hotel and that was really good. The hotel is in a really great location. Walking distance to the Paddington Station. Which will get you anywhere you need to go.

Family

10/10

Exceptional

09 Apr 2026

Alexandra

Really cool place. B Corp. great design.

4/10

Poor

14 Mar 2026

YOCHEVED

The hotel decor and room facilities are minimalistic to the point of being not comfortable, lack of shelves, place to put down your bath stuff or store your luggage. In order to change cloths you need to lift your suitcase and place/open it on top of the bed. Not for us. We are not coming again.

8/10

Excellent

18 Dec 2025

Jay

Breakfast was perfect sized. Not over indulging. Room was small but functional. I’d only recommend having some cosy lighting. And being in London it’s difficult to find a small boutique hotel where you don’t hear noise from the corridor or other rooms. Good stay and close to edgware road tube and busses, which is a bonus.

Business

2/10

Poor

13 Dec 2025

Dan

This room should not be a hotel room and even less associated to the Mariott brand or anything related to vacation.

First of all, it's not the room we picked - im pretty sure the room had a window, and window room name matches with what's on the receipt. There is one single plug in the entire room and it stopped working. I stand corrected: my wife says 2 plugs, one close to the other. They both stopped working. After the shower, a bipping noise has started. When informing the staff, I got told to let them know if it happens again and record it. It happened again. Staff came and disabled the entire electricity pannel.

The room was as dark as a bat cave, but with a striking green light on the ceiling, making impossible to sleep facing the door.

Shampoos and soap bottles where 1/5th filled.

It should be ilegal and it's a shame to the mariott brand to put a room like this available and provide this kind of service and then charge 400$ USD the night.

It was a relief to leave.

Partner

6/10

Pleasant

09 Dec 2025

Cole

The rooms were small and unless you opt in for a specific room, you will be in the basement with no windows. I'd look elsewhere.

Self

6/10

Pleasant

13 Nov 2025

Bernard

Staff was great, but the quality of the room didn't correspond to the price segment. There was nothing \"design\" about it, unlike other Design Hotels we've stayed at. The room felt cheap and poorly thought-out.

Leisure Partner

4/10

Poor

24 Oct 2025

Jose Daniel

The rooms are small, the bed extremely uncomfortable and the bathroom is a falling hazard. Overall this is not a great hotel.

Self

6/10

Pleasant

17 Sep 2025

Alicia

Was put in a room with No Windows, but there was no mention of this during the booking process. Rooms are also VERY small

Business

6/10

Pleasant

01 Sep 2025

Lee

Very small and too hot

Internal room very small, too hot and the tiniest bathroom I’ve ever seen

Partner

6/10

Pleasant

25 Aug 2025

Abbie

Could be great, but improved systems required

Room was compact but comfortable and exactly what we were looking for. Unfortunately, the service at reception seemed very disjointed and the check in process was very slow and tedious. Overall a good stay, but mainly due to the beds being very comfy rather than the overall service. If things can be streamlined a bit this could be a great hotel.

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

Steven

Great place to stay.

Lovely room, helpful staff. Highly recommend. Close to it all

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

justin

Nice location

The hotel was lovely. The room was good but there was no sockets by the bed. Had to run a lead from under the tv to the side of the bed.

Self

8/10

Excellent

20 Jul 2025

Leah

Nice hotel- avoid the windowless rooms.

Nice hotel close to train station- but they have a few basement rooms with no windows- do not recommend those .

Self

10/10

Exceptional

03 Jul 2025

Craig

Great hotel with friendly staff, will definitely stay again

Leisure Partner

10/10

Exceptional

01 Jul 2025

Sarah

Great hotel. Cute, clean and very friendly staff

10/10

Exceptional

27 Jun 2025

Susan

Beautiful property, had everything we needed. Staff was wonderful, and it was very close to Paddington station!

Leisure Family

6/10

Pleasant

08 Jun 2025

Mark

Very small room and bathroom

10/10

Exceptional

13 May 2025

Robert

Great choice near Paddington Station.

This is a very nice hotel and well managed. It is clean and has a nice feel. A caution though is that the cozy rooms are very small. Nevertheless, we would happily go back.

Partner

6/10

Pleasant

13 May 2025

Rebecca

Ok stay, strange hotel room which was back behind the reception, no mention when booking the room that it would be bottom floor with frosted windows, very dark and gloomy with a teeny tiny bathroom. Checking in took a while, other guests complaining about the frosted windows. Ok for one night as needed to be closer to Paddington station but wouldn’t stay again.

Friends_and_family Family

10/10

Exceptional

08 May 2025

EIRINI

All the people working there were so nice and helpful!
The hotel is next to Metro station. Very convenient

Leisure Partner

8/10

Excellent

01 Apr 2025

Amy

Great location - nicely decorated.

Our double room was tiny though. Literally just enough room to get around the beds, the bathroom is large in comparison.
Under bed storage is a great idea but not enough room to manoeuvre a suitcase into it.
To access the safe under the bed you have to lay on the floor - which was just wide enough to do so.

Leisure

4/10

Poor

27 Mar 2025

Melissa

No Windows ...... Beware

Beware, the cosy rooms, which are pictured on the listing as being light and airy, are in the basement and have no windows.

Business

8/10

Excellent

19 Dec 2024

Colin

Location and Price

10/10

Exceptional

09 Dec 2024

Antonia A.

Our visit started with us being switched from one hotel in this chain to another and we did not get the room we paid for the first night. We were concerned this hotel wasn't going to work out for us and I have to acknowledge the front desk staff for turning a bad situation into a good one through conscientious service. Within two days, we were very comfortable in the hotel and felt safe in our room. The common areas here are very cozy and it generated a nice feel in the lobby area. For those focused on a plant-based diet, the Yeotown restaurant had many options and really opened my eyes to what could be done with vegan and vegetarian cuisine. It's worth it to make some time to use the salt room or join one of the yoga sessions. These quieter spaces in the hotel made for some very balanced living during our stay. Finally, Fernando who works in the bar/and restaurant became an immediate friend with friendly service and a warm welcome. We really enjoyed his delicious cocktails.

Leisure Family

2/10

Poor

09 Nov 2024

Verified traveler

STAY AWAY

STAY AWAY

Partner

2/10

Poor

17 Oct 2024

Daniela

So many things not right about this hotel! Firstly we were given the worst room in the hotel despite booking weeks in advance. It shouldn’t even be sold as a room because it had no window!! Just a ‘window’ that faces into the internal atrium area of the building - so no air or privacy or security or peace! On one night we were subjected to very loud clear sex noises, prolonged and echoing and amplified due to the internal ‘courtyard’. I was travelling with my 10 yr old son so it was unacceptable to say the least. Secondly, the room was so box-like that I was feeling claustrophobic and I don’t usually suffer from that! The bed was against the wall and VERY lopsided. We could barely turn around or walk past each other without hitting something and the suitcases had to be on the floor creating even less room! The rest of the hotel was a series of pokey corridors, lots of stairs at every turn and at least 3 narrow doors just to get from A to B. The only nice thing about the hotel was the library/lounge area - stunning comfy layout but unfortunately silence only so not much of a useful gathering open place! The staff were pleasant and helpful with basic things but it took me 2 days to get a part refund with the manager being very timid and reluctant. The other negative is that despite being Hyde Park/Paddington, Edgware Rd is a very culturally distinct Lebanese/Arabic, even the supermarket, so it was impossible to get any other cuisine and it was overbearing. Pretentious hotel!

Leisure Family

6/10

Pleasant

10 Oct 2024

Hrachya

Photos are not corresponding to the rooms, they have a library (design one). Our room was super small but bathroom was good with an excellent amenities. Overall its not as described but also not bad. I would not go there again.

Business_and_leisure Partner

8/10

Excellent

06 Oct 2024

Andre

Friendly staff, quiet, small room.

Business

10/10

Exceptional

29 Sep 2024

Anita

Great property in a lovely and convenient locations, close to Paddington Station and easy walk through nearby parks to popular destinations, like Mayfair.

Leisure Family

10/10

Exceptional

24 Sep 2024

Adrian

Nayab made us feel very welcome. Great eco friendly hotel near Paddington

Partner

8/10

Excellent

31 Jul 2024

Hou Ming Joyce

I like the free water

Leisure Family

6/10

Pleasant

09 Jul 2024

Gemma

The property was well located for Hyde park, however, the floors in the room were dirty and the room was hot and noisy. There was no way to open the window and as it was a lower ground floor room, it was stuffy and hot, making it dry through the night.
From 8am on the Sunday morning, there was cleaning and furniture being moved around which disturbed us, we werent rested leaving the hotel.

Leisure Friends

10/10

Exceptional

08 Jul 2024

John

Really nice hotel close to Paddington station

Leisure Family

8/10

Excellent

07 Jul 2024

Ruth

Nice room. No coffee facilities in-room. Room was difficult to find.

6/10

Pleasant

06 Jul 2024

Sarah

Basement room

We were in the basement with a tiny obscured window, which had no blind/curtain. However, it was really clean with lovely accessories but the bed was not a queen size, more like a standard double and I would not describe the room as deluxe, more like a cosy room.

Partner

8/10

Excellent

26 Jun 2024

Gemma

Modern and clean

Nice modern and clean, although quite noisy due to water pipes

Business Self

6/10

Pleasant

25 Jun 2024

Biju Mathew

Hotel was average for my expectations

Business_and_leisure

8/10

Excellent

10 Jun 2024

Rebecca

*

Leisure Self

8/10

Excellent

08 Jun 2024

Cheryl

Tiny rooms but great for the area.

Leisure Family

10/10

Exceptional

30 May 2024

Damian

Little Gem

We were staying in London and wanted to base ourselves in the Paddington area. I came across this hotel on hotels.com.
It was conveniently located to the train station which was important to us. The staff were very pleasant and helpful. The rooms were clean and we would definitely stay her again if in the area.

Friends_and_family Friends

10/10

Exceptional

02 May 2024

Christina

Really easy and convenient spot for London attractions. The room was comfy and had everything we needed for a spot to sleep.

Business_and_leisure Partner

6/10

Pleasant

21 Mar 2024

Verified traveler

Beautiful Hotel, Tiny Windowless Room

Room had no windows and shower was so small I couldn’t move…… Nice design aesthetic and extras like filtered water and chargers in the room but be wary of being put in the basement!

Business

4/10

Poor

20 Mar 2024

Natalie

Do not stay in room 312 - outside of the bedroom door is the lift and all the mechanisms are within a box which is connected to the wall of room 312. It is so so noisy. The rooms are functional but small. The breakfast would have been nice if it was hot

Business Self

10/10

Exceptional

06 Mar 2024

Andrew

Great eco-friendly hotel

Not stayed here before, but was very impressed. Loved the eco-friendly touches, and the shower was amazing, whereas other London hotels’ showers are a pathetic dribble usually!

Business

2/10

Poor

25 Feb 2024

Michael

Disaster, but too tired to care.

Just been with the mrs through 40 hours of labour and was at a hospital nearby. I had booked last minute as I wasn't allowed in recovery. Booked a premium double, ended up with a disabled room next to a freezing cold window where the bed was damp all evening. Couldn't get in the shower for a large disabled chair blocking me. Got knocked on and rang out of the shower for setting off the fire alarm then accused of stealing their hair dryer and phone cables! Either I'm the worst hotel guest or they are the worst hotel...I pick the latter.

Self

8/10

Excellent

08 Feb 2024

Rhys

Nice finish but a bit cramped and noisy

I specifically requested a room on upper floors to avoid basement caves which have bad reviews. I got room 310 (top floor) so appreciate they took the request into consideration.

Pros:
- Nice decoration, fixtures - finished to a high standard
- Good eco credentials. Cool wooden keycards and no stupid single-used plastic bottles.
- Decent location
- Good service

Cons:

- Soundproofing of rooms, doors and external windows is pretty poor. Thankfully other guests were quite respectful but even then I was woken by movements in other rooms/doors being opened etc. Original sash windows are thin, noise and condensate showing poor insulation.

- Room quite small compared to the likes of the Metropole. Common for Paddington though. Feels cramped to sit on the toilet or shower.

- Clothes hangers obscure the TV if they are actually used which is an annoying design.

- Hot water takes a long time to adjust in the shower. Turn it up or down a bit then wait 1-2mins for it to actually change temperature.

Business

10/10

Exceptional

07 Feb 2024

Gareth

Business trip

Lovely boutique hotel, comfy bed, good facilities, very nice staff

Business

2/10

Poor

21 Jan 2024

greg

One to avoid

Staff were incredibly rude and unhelpful, from the moment I arrived untill I left, it was clearly an inconvenience that I was staying at the hotel. Asking questions or inquiring about facilities was clearly an offensive topic to those that worked there. After having to find things myself, to view the gym/sauna that I was told were fully booked, to see if the facilities were of a good quality for potential next stay, I found the facilities in the dark and not a single person using them. When the staff were confronted about their lies they were completely indifferent. There are enough over priced hotels in London to stay at without staying at one with this sort of staff.

Business

6/10

Pleasant

08 Jan 2024

Osama

Everything is good except they took 4 time deposit from my card with out my permission and they did apologise but I did not like this

Business_and_leisure Family

8/10

Excellent

03 Jan 2024

James

Friendly and helpful staff :-)

Staff were extremely pleasant and helpful. The rooms are clean and the beds are comfy.
However, the rooms are very small and walls are thin.
Therefore, you can hear your neighbors every move.

Partner

10/10

Exceptional

07 Dec 2023

Russell

A real gem

A real gem of a hotel in central London. Great staff, a lovely room and a good vibe. I will be back

Business

8/10

Excellent

30 Nov 2023

Krzysztof

Convenient for an event at The Grosvenor House Hotel.

Business

6/10

Pleasant

30 Oct 2023

Stephanie

Lovely, clean room. Small but well designed and had enough hanging / storage space. Very comfortable bed with nice linen.
Unfortunately my room was directly below the wooden-floored Reception so I could hear everyone coming and going. Very noisy.

Leisure Self

10/10

Exceptional

27 Oct 2023

Brad

Lovely boutique hotel

Lovely boutique hotel with super friendly staff close

Business

6/10

Pleasant

21 Oct 2023

Hing Man

A bit far from the subway station; room is slightly smaller than expected. Front desk staff are not very friendly compare to the other hotels Ive been.

Leisure

4/10

Poor

18 Oct 2023

b

Gym -is a very minuscule room with a peloton, a bench, a few weights. Only available 7-7 with prior booking, 1 person at a time for 45 min. The logistics don't work for a hotel.

The rooms are very small. You can't sit and read/chat etc in the room. Instead you have to use library space --which the website says \"our library is a noise-free corner \". Nope. That's where all the business people conducting zoom meetings, business calls and people trying to eat go. Perhaps if the rooms were bigger or if they had another room for business it wouldn't be such a jumble. Library was also frequently dirty with people leaving food, cups etc. Can't blame cleaning staff as that's on people as well, but perhaps if there had been a garbage in the room it would be less so.

Never saw much of the healthy snacks --just a few a apples/bananas quickly gone.

Solo travel in a room might be Ok, if you're just using it to sleep. Room door couldn't be closed quietly no matter how one tried. Door slams closed when you come & go, sorry sleeping neighbours.

Rooms are ecstatically pleasing -- reality makes them unfunctional. Towel rack @ end of shower. (hand held)--Try keeping your towels dry or getting them to dry in that set up. Never could get the shower temp to be anything but scalding or ice cold. As you stand in ankle deep water. Having to shut off / on to lather up etc.

AC never worked. And yes, for both shower and AC we had a hotel person come in to check. We were told it was fine.

Business_and_leisure Family

4/10

Poor

10 Oct 2023

Verified traveler

Did not sleep well as you can hear everything through the walls.

Business

10/10

Exceptional

08 Oct 2023

Verified traveler

High Design Comfort

Small room even by London standards, but well laid out with lots of storage. Furnishings and bathroom look new. The things that set this property apart were the very comfortable library and the private, by reservation sauna. Outstanding efficiency and friendliness from every staff person we encountered.

Partner

10/10

Exceptional

28 Sep 2023

Abbie

Would return if I needed to be close to Paddington

Beautiful hotel very close to Paddington station, tucked away enough so that the area feels quiet. The room is small (which is expected in that part of London) but is well put together, lovely finishing touches like sparkling water available to fill up from the hallway and decorated nicely. I really liked the library room which was just off the reception, great place to wait for someone to get ready / work from read.

Self

10/10

Exceptional

11 Sep 2023

Jan

Might be best to book directly with the hotel for the best rate as Expedia seemed to have charged an inflated rate for this hotel during my stay and unwilling to price match.

The hotel was otherwise truly delightful and restful. We booked a \"Deluxe Double Room\" and were given room 101, which is a flight of stairs up, they do have a porter who can help with your bags.

It's more spacious than I expected, though I was traveling with my 3-year-old who may not take up as much space than if I was traveling with another adult. The room has a window that faces an indoor courtyard and may not be the most scenic view but does offer natural light. The shower was powerful and bathroom a good size if you are used to living in an apartment in any urban city, it's bigger than my condo's! Great for business travelers!

Thoughtful touches like charging cords for your phones, in-room water, fresh towels daily, etc.

Overall a comfortable stay that I chose for its sustainable mission as well as for its location. It's easily walkable to Paddington and to Hyde Park and the stations around the Park too. There could be bigger rooms in other hotels but we were out and about much, and I have found it lovely to hang out in the common areas like the wonderful library, get a cup of tea from the reception and just lounge there.

Everyone we met at the hotel from the staff to other fellow travelers were lovely - just great vibes all around especially if you're after a true boutique hotel experience!

Leisure Family_with_children

10/10

Exceptional

06 Sep 2023

Verified traveler

Great stay

Really comfy and loved my stay. I did think it was strange that I had to reserve the gym room for use and then people kept knocking on the door to come in to get yoga mats in the middle of my session. It was frusterating. They should have the mats outside of the small reserved room for easier access and to not disturb people working out.

Self

10/10

Exceptional

29 Aug 2023

Claire

Lovely relaxed feel in the hotel, love their ethos around sustainability. Room was small but perfect for a one night stay.

Leisure Family

6/10

Pleasant

24 Aug 2023

Alistair

The facilities and building are all very lovely and finished to a high standard.
My room had a weird single glazed internal window that looked out over a mezzanine style opening to the gym on the floor below and a main hallway area. That meant that every noise that went through those spaces came into my room stating at 6am.

Business Self

10/10

Exceptional

16 Aug 2023

Sandra

Lovely

Just what we needed for a one night stay in London after our flight was cancelled. We booked it very last minute. The atmosphere was very relaxing. The front desk staff very friendly and accommodating. Initially we were given a room in the basement but when I reminded them I had requested an upper floor, they quickly accommodated us in a second floor room. We were given a 1:00 checkout when we asked about luggage storage before our trip to the airport. We truly appreciated all of the effort this hotel put into being eco-friendly and a little oasis for their guests. The rooms are small for an extended stay or people travelling with large luggage but we had personal backpacks and carry on luggage and it worked out well for us. The concept of this hotel was unique to us and just what we needed after some very busy travel days. It’s a little jewel in the heart of a very busy city. We would definitely recommend staying there and will return when we are back in London.

Partner

8/10

Excellent

10 Jul 2023

David

Good location in Paddington

Good location, close to transport

Partner

10/10

Exceptional

26 Jun 2023

Debbie

Great place to stay!

We loved our stay and will be back! Clean, quiet, very comfortable beds - what more do you need?

Friends_and_family Friends

6/10

Pleasant

25 Jun 2023

Verified traveler

Non hospitable attitude in front office was completely disappointing.

Business

10/10

Exceptional

23 Jun 2023

Isabella

This was a lovely place to stay and the staff went above and beyond to make sure I had everything I needed. I also loved the sparkling water fountain in the hallway!

Leisure Self

10/10

Exceptional

16 Jun 2023

david

Easy to get to from Paddington station. Clean room a bit on the small side but not a deal breaker. Staff were wonderful.

2/10

Poor

14 Jun 2023

William

The staff were very blunt, lazy and a little rude unfortunately. They were not off to a good start at all! The room (deluxe double) was tiny, we could not have stayed there for any longer than 1 night and even that was not pleasant for 2 people!

The air conditioning unit was broken. It was 25 degrees and the air conditioning wasn’t working. The room had no windows and felt like we were in a sweaty basement.
I asked the staff about this and they didn’t do anything to help at all. They just said “we know that the air conditioning isn’t great”. I had to ask twice for a fan or something else to help us out and they reluctantly went to get us a fan which did help a little. But without me having to repeatedly ask for this nothing would have happened I am sure.

I will never be staying here again and for the price we paid we have been completely ripped off! Not happy at all!

Leisure Partner

4/10

Poor

14 Jun 2023

Maria

Disappointed

Unfortunately they were having some problems with the air con hottest day of the year they tried to move me to a different hotel but I booked specifically for the location, the room was like an oven so didn’t get really any sleep unfortunately

Business

10/10

Exceptional

11 Jun 2023

Amy

Great clean room with additional great lounge / reading area. Excellent location - walking to Hyde Park & Oxford St. Felt very safe in the area with great local restaurants. Staff helpful & friendly.

Leisure Partner

6/10

Pleasant

08 Jun 2023

Emma

OK for a Business Trip

OK for a short stay, not the most comfortable or well kept, staff not very communicative, pantry empty all week.

Business

6/10

Pleasant

29 May 2023

Roslynn

Great idea but not quite as advertised.

A lovely hotel but a lot of my stay was not as advertised. Specifically no personalized aromatherapy on arrival, no vegan restaurant - was vegetarian and only open for breakfast, which meant that I arrived to the smell of poaching eggs! There were always 2 to 3 people at the front desk but they were not helpful, they did not for example offer to help me out the door when I left with my suitcases. The worst part was the bed which was very high and uncomfortable.

Self

10/10

Exceptional

28 May 2023

Karl

We stayed here one night to make a connection at Paddington. The room was smallish (as most hotel rooms in London) but well laid out. Staff were very pleasant and very responsive to some minor concerns that arose.
Highly recommended.

Business_and_leisure Partner

8/10

Excellent

24 May 2023

Verified traveler

Good hotel

Nice hotel

Business

10/10

Exceptional

19 May 2023

Judith

Excellent Stay

We were very happy with our stay at Inhabit, Southwick St. The location was very close to many public transport options. The staff were very friendly and helpful. We arrived well before check-in, but they allowed us to leave our bags so we could begin to explore the city. When we did get our room, it was clean and the beds (two twins) were very comfortable.

The small bathroom can be a challenge for large people (including myself) but I think that's the norm with many European hotels. We managed just fine.

We would definitely stay here again if we return on another trip.

Friends_and_family Friends

10/10

Exceptional

01 May 2023

Barbara

Loved our stay here. Was close to multiple Underground stations. Lots to walk to, 3-person room was great.

Leisure Family

6/10

Pleasant

26 Apr 2023

Struan

The hotel is nicely decorated, though not as nice / not as spacious as the sister hotel in Queens Gardens. Reception desk area was a bit messy, staff not particularly welcoming, I couldn't find the room and the staff seemed to struggle to find it too. Poorly sign-posted narrow corridors leading to rooms. Miniscule tight shower, pretty uncomfortable as it was so small. Overall it was just fine, not outstanding.

Business_and_leisure Self

10/10

Exceptional

24 Apr 2023

Tara

Nice, well kept hotel. Staff is pleasant and helpful with a good natural food restaurant downstairs.

Business Partner

6/10

Pleasant

22 Apr 2023

Melanie

The hotel itself is lovely and the staff excellent. But unfortunately we did not sleep well at all (room 001). The bed was very firm with a sweaty plastic undersheet. The pillows were rock solid. Most disturbing, there was a loud “hum” in the room which we noticed as soon as we returned there in the evening - it seemed to be some sort of mechanical/electrical noise which surrounded the room. It disturbed us all night until it finally stopped at 4.21am. No idea what it was but, along with the uncomfortable bed, it kept us awake for hours.

Leisure Family

10/10

Exceptional

08 Apr 2023

Anne

Nice, smaller hotel with character. Clean and modern throughout. The location is great for the Paddington area. Helpful and friendly staff.

10/10

Exceptional

02 Apr 2023

Hampus P

Great hotel. Way beyond expectations

Leisure Family

8/10

Excellent

29 Mar 2023

Maureen

Small friendly hotel convenient for Paddington and trains to Heathrow and many London attractions. Small and comfortable room. Fresh toiletries. Struggled to get the shower warm first thing but did eventually. Would stay again.

Leisure Partner

8/10

Excellent

18 Mar 2023

ALI

Nothing

10/10

Exceptional

16 Mar 2023

Alistair

This is a nice, smaller hotel. This is a typical London set up of former terraced properties now forming a single hotel. It has a lot more character than the modern, purpose built hotels. It has evidently had an extensive refresh and it is clean and modern throughout.

The location is great for the Paddington area. There are plenty of local pubs, bars, cafes, restaurants etc within an easy walking distance and the hotel front desk was able to offer good recommendations.

The hotel is generally \"cosy\" in scale, but there are some nice public areas including the library and a meditation pod.

The room was a nice, clean well fitted room. It was ideal for me for a short stay. I find the modern habit of having no wardrobes a little frustrating.

The hotel provides free tea and coffee off reception and there are no facilities to make hot drinks in the room. I was able to borrow an iron and ironing board quickly on request. The room was quiet despite the city location. I slept well

My only negative is that I felt that my mattress was a little old and lumpy feeling.

Breakfast is either inclusive or a la carte. I had the latter. The menu is mostly vegan and focused on healthy options. It seemed fresh and of good quality. It was certainly tasty. Service was very good.

I was impressed with the quality of the hotel for the price paid considering the fairly central location.

Business Self

10/10

Exceptional

10 Mar 2023

Shaun

Even better than I imagined really comfy and trendy too

Business Self

8/10

Excellent

22 Feb 2023

Terry

recently updated room was small but functional and the bed was very comfortable so my 2 sleeps were good! location is excellent for getting around with paddington station a 5 min walk. would stay again

Business Self

6/10

Pleasant

01 Feb 2023

danette

The room was TINY but comfortable enough. The bed is in the corner so you will be climbing over your partner or trying to edge to the end. The bathroom is small but the shower has good pressure and temp. There is some noise from the rest of the hotel but overall it was ok for the night. Very close to the station but not much around the hotel

Leisure Partner

10/10

Exceptional

31 Jan 2023

Heidi

It was awesome. The private gym experience, the sauna, the AMAZING food at the restaurant, the helpful staff, the fresh water everywhere, the tea and coffee station, and my sweet little room. So many thoughtful details, I’d gladly stay here again!

Leisure Self

10/10

Exceptional

24 Jan 2023

Muhammad Usman

I enjoyed a very pleasant stay in January 2023. The staff were very friendly and always keen to assist in anything required.

The hotel itself was very good with nice decent sized rooms and toilets. hotel is nicely placed near Paddington station and the inroom comfort made it very good.

My suggestion would be to get electric socket next to the bed along with the USB slots offered or offer a USB C slot with the existing USB slot as most phones are now using a USB C outlet.

I wanted to extend my stay and the manager Angelo was nice enough to give me a competitive rate without having me to move out of my room to another. Will definitely be back.

Business_and_leisure Self