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Springhill Suites By Marriott Lansing West

Lansing - MI · United States

111 S Marketplace BlvdView location

8.6/10Excellent898 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort9.0/109.0
Condition8.6/108.6
Location8.8/108.8
Neighborhood9.2/109.2
Quality9.4/109.4
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Springhill Suites By Marriott Lansing West

Enjoy a stay at the SpringHill Suites by Marriott in Lansing, conveniently located within a 5-minute drive of Horrocks Farm Market and FunTyme Adventure Park. This hotel is 10. 6 miles from Michigan State University and 2. 8 miles from Lansing Mall.

Make yourself at home in one of the 102 air-conditioned rooms, each featuring a refrigerator and Smart television, as well as complimentary wired and wireless internet access and cable programming. Private bathrooms include designer toiletries and hair dryers. Guests can enjoy an indoor pool and a 24-hour fitness center.

Start your day with a complimentary on-the-go breakfast, served from 7:00 AM to 9:00 AM, and unwind at the bar/lounge in the evening. The hotel also features a business center, express check-out, complimentary newspapers in the lobby, and 969 square feet of meeting and conference space.

Free self-parking is available onsite.

Read more about this hotelShow less

With a stay at SpringHill Suites by Marriott Lansing in Lansing, you'll be within a 15-minute drive of Lansing Center and Michigan State University. This hotel is 1.2 mi (2 km) from Horrocks Farm Market and 2.7 mi (4.3 km) from FunTyme Adventure Park.

Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Lansing? This hotel has 969 square feet (90 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a deadbolt lock
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Horrocks Farm Market 2 km / 1.3 mi
FunTyme Adventure Park 4.4 km / 2.7 mi
Lansing Mall 4.5 km / 2.8 mi
Regal Lansing Mall 5 km / 3.1 mi
Grand Ledge Country Club 5.3 km / 3.3 mi
Hawk Meadow Park 6.4 km / 4 mi
Sparrow Hospital St. Lawrence Campus 9.3 km / 5.8 mi
Durant Park 10.7 km / 6.7 mi
Rogers-Carrier House 10.8 km / 6.7 mi
Herrmann House 10.8 km / 6.7 mi
Louis Beck House Historical Marker 10.9 km / 6.7 mi
Woldumar Nature Center 11 km / 6.8 mi
Church of the Resurrection 11.6 km / 7.2 mi
Michigan History Museum 11.7 km / 7.3 mi
Michigan Women's Historical Center and Hall of Fame 11.8 km / 7.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 102
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
Show 23 more facilities & services
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
  • Bowling alleyExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 30 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable9 photos

    Springhill Suites By Marriott Lansing West

    STUDIO TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Springhill Suites By Marriott Lansing West

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 30 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable7 photos

    Springhill Suites By Marriott Lansing West

    STUDIO Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 BedroomSTU.H6-1
    STUDIO AccessiblePhoto unavailable4 photos

    Springhill Suites By Marriott Lansing West

    STUDIO Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Springhill Suites By Marriott Lansing West

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Springhill Suites By Marriott Lansing West

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-4

    Photos are not available for this room type.

    Springhill Suites By Marriott Lansing West

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Springhill Suites By Marriott Lansing West

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Springhill Suites By Marriott Lansing West

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Springhill Suites By Marriott Lansing West

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Springhill Suites By Marriott Lansing West

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 30 m²STU.H6-3
    STUDIO AccessiblePhoto unavailable3 photos

    Springhill Suites By Marriott Lansing West

    STUDIO Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Springhill Suites By Marriott Lansing West

8.6
Excellent
898 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
9.2 /10
Quality
9.4 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
29 Jul 2026
Heidi
The elevator was down for our entire stay which was inconvenient.
10/10
Exceptional
22 Jul 2026
Ashley
Nice updated clean spacious room
10/10
Exceptional
19 Jul 2026
Carlie
Our room was clean and comfortable. My son loved the pool and we enjoyed a tasty breakfast.
Family_with_children
10/10
Exceptional
07 Jul 2026
Lacey
Breakfast was great, rooms were nice and large, clean facility, very friendly staff, only problem was the jets didn't work in the hot tub.
Friends_and_family Family
6/10
Pleasant
07 Jul 2026
Terry
Bed was hard. AC unit was noisy. Was of hair found in one of the three towels given.
Pool and hot tub not functioning. Very disappointing.
Partner
10/10
Exceptional
06 Jul 2026
Jon
Clean room. Great night time staff.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Nicole
The room was incredibly clean, staff were absolutely sweet!
Family_with_children
10/10
Exceptional
01 Jul 2026
Amy
An updated hotel in a quiet area.
Family_with_children
8/10
Excellent
23 Jun 2026
Ruth
The rooms have a modern shape too them and each had a couch. The lighting is sued throughout the room but never seems well lit except over the bed. The bathroom mirror over the sink is back lit and had to see your reflection very well. Breakfast was adequate but not great. The shower could be cleaned better as there was pink soap scum in areas. The tile floor also needs mopped.
Friends_and_family Friends
10/10
Exceptional
20 Jun 2026
Frank
Clean and spotlessly
Friends
10/10
Exceptional
14 Jun 2026
Lori
Every aspect was great except the pool was dirty and pool area not well kept. My granddaughter swam, but,very cloudy and visible dirt around top edge.
Staff was wonderful and breakfast great.
Family_with_children
8/10
Excellent
10 Jun 2026
Aurico
The room was clean. Didn't have to contact the front desk on this trip. Had to tighten the sink plunger to keep water in the sink. Cost was a bit pricey.
Family
4/10
Poor
30 May 2026
Jacklyn
No internet both days of our stay
Partner
10/10
Exceptional
18 May 2026
Aida
Breakfast was good. Rooms were clean. Only thing our ac didn’t work, shower drain kept getting clogged. But other than that it was good experience.
Family
8/10
Excellent
17 May 2026
Greg
nice place parking was safe
Friends_and_family Family
10/10
Exceptional
07 May 2026
Nicole
Clean room and very friendly staff. Would be happy to stay here again on our next visit.
Friends_and_family Family
6/10
Pleasant
05 May 2026
Rosa Elena
Was ok
10/10
Exceptional
28 Apr 2026
Laura
The room was very clean the beds were very clean and very nice and comfortable to sleep on.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Rachel
Breakfast was OK. Room was good very clean staff super helpful.
Friends_and_family Family
2/10
Poor
10 Apr 2026
Darrell
The pool was poorly maintained and water was cloudy! Ice maker was broke and the hallways smelled like pot!
Self
8/10
Excellent
30 Mar 2026
Hilary
The breakfast was delicious and there was a nice variety of options from waffles to English muffins. They had an alternate milk option for the non-dairy people among us! The room was clean and spacious and had everything I needed.
Self
10/10
Exceptional
30 Mar 2026
Erin
The staff was very friendly and the property was clean. We had a great stay!
8/10
Excellent
25 Mar 2026
Kathryn
Everything was great aside from not getting any housekeeping. I was specifically asked if I wanted housekeeping during my stay and I said yes please. My trash was never emptied so I set it outside my door and it sat in the hallway all weekend, along with other hotel guest’s trash. That part was frustrating but the hotel was really overall fantastic! Front desk staff were super nice as well! Parking was easy and close to the front door.
Self
10/10
Exceptional
19 Mar 2026
DaphneY
The only problem was the water drained slow in the shower and sink and the toilet got stopped up
Self
10/10
Exceptional
16 Mar 2026
Sandra
I did not use the gym,but did observe others using it.

I was there on a family matter. Location was a key concern because people came from Ann Arbor, Hastings & Kalamazoo.It worked out very well for all.
Self
10/10
Exceptional
09 Mar 2026
Robert
This is a very clean Hotel. The staff is very helpful.

The Breakfast that was hot daily consisted of sausage and eggs every day. The cook refilling the food seemed to only put a minimal amount out at a time making long waits. The cook was kind but I believe was not allowed to keep the food warmers full consistently.

Pool was pretty busy, which also made it oily. It is a very small pool.

The hot tub was open and hot but the jets were not working.

Overall a nice hotel. It is our 3rd time staying here. We will return again.

It is in a nice location near alot of shopping and businesses.
10/10
Exceptional
07 Mar 2026
Mihaela
Rooms was clean and spacious.
Self
8/10
Excellent
28 Feb 2026
Barbara
Staff was professional and friendly. Room was clean. The pillows need better cleaning only.
Partner
4/10
Poor
27 Feb 2026
Ashleigh
There was blood on the sheets so clearly the sheets had not been changed! The pool and Jacuzzi were dirty. Not sure if the filter was not working but you could SEE skin flakes from many others floating in the pool and Jacuzzi! My daughter was sitting on the edge of the jacuzzi and found a contact on her thigh when she was going to get out. Jacuzzi jets also did not work. Won’t be staying at this hotel again.
4/10
Poor
22 Feb 2026
Denise
The room was fine. The pool water was cloudy. There was a ring of scum around the top rim of the pool. There was music playing in the pool room. It was very loud. I asked the staff if they could turn it down. The one girl shrugged and then went to the back room. The music was never turned down. The breakfast was horrible. The eggs and sausage were barely room temperature. The English muffins were stale.
Family_with_children
6/10
Pleasant
20 Feb 2026
Shawn
The room was good, however the breakfast was lacking and the hot tub was out of service which was one of my primary reasons for booking this hotel
Partner
10/10
Exceptional
19 Feb 2026
Kimberly
The room was spacious and comfortable !
Partner
10/10
Exceptional
17 Feb 2026
Carol

room was clean, staff very courtesy.

diappointed that the hot tub was closed and the pool could have been cleaner, however the kids very much enjoyed the pool
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Rodney
Clean rooms and the staff was very helpful and resorcful which made the stay feel
Like home
Friends_and_family Friends
6/10
Pleasant
16 Feb 2026
Justin
The room and staff were nice but the pool was nasty and the hot tub was out of service...disappointing because that was two of the filters used when searching for a weekend place to stay while in town and didn't get to use either one :(
Partner
10/10
Exceptional
02 Feb 2026
Robin
Was nice comfortable only thing was the little kids running around.
Should have kept them on 1st floor by pool.. floors were a wet mess parents should have to accompany them to pool area didn't see 1 parent.
Breakfast was nice but if you plan on eating get there an hr prior to them shutting it down they stick to the time 110% lady and her daughters came down at 1min after and lady had everything locked up hey but she asked if they would like a banana. Lol
Family
8/10
Excellent
29 Jan 2026
Bethany
Room smelled like ranch dressing
Leisure Family
10/10
Exceptional
14 Jan 2026
Kirk
Room was clean and staff was very sweet and helpful
Business
6/10
Pleasant
04 Jan 2026
Olga
First I was charged 180 when my receipt was sent twice to my email confirming a charge of only 150$ like I booked online. I was asked if I wanted to use the card on file, I replied yes, no communication on why I was charged over $30 for a one night stay. I overheard the front desk women tell the other guest there' a 20$ room deposit that you will get back after your stay. That is odd as I wasnt told about this and was charged even more. Beware of how much your being charged. I realiazed after leaving
To go on when arriving the pool was closed but was then told it would be open after deciding to probably go somwhere else as I was just taking my kids for the night to swim. The pool was closed to being shocked, which after researching you arnt supposed to swim in it.. my kids rashes and I think got sick from it. The hot tub does not work and after seeing more reviews after my one night stay, the hot tub hasn't worked for years. So beware you wont enjoy a nice jetted hotub like pictured. The picture of the pool isnt what it looks like as of now, the water is green almost.
The rooms were clean, housekeeping just needs to do a better job double checking trash bins have trash bags and other guests' garbage was picked up, there was an open wrapper on the counter, and my kid found an Oreo next to the bed. My rooms shower also did not drain, at all. I kind of wish I would've booked somewhere else, but my kids had fun, just would like the money back that was taken without my knowledge.
Leisure Family
10/10
Exceptional
22 Dec 2025
Gregory
Very nice!
Melissa was very helpful 😊🙏
Business_and_leisure Family
8/10
Excellent
21 Nov 2025
Mary
The room was clean. The TV is in a funny spot; I almost hit my head on it a couple times. The sink in the bathroom was a little awkward because there wasn't much counter space. Because there is no door by the sink, turning the light on will wake the other guest still in bed. We needed to eat breakfast and be out the door by 7AM. Breakfast isn't served until 7AM on weekends. Otherwise, the staff was friendly, and it was clean (clean is the most important).
Leisure Family
8/10
Excellent
03 Nov 2025
Jessica
The room was great, the breakfast was ok, but the only reason why I gave 4 stars and not a 5 was because of the pool and hot tub being closed during our entire stay. That was the main reason why I booked this hotel.
8/10
Excellent
02 Nov 2025
Angie
Hotel was great
Partner
4/10
Poor
29 Oct 2025
Elizabeth
Location: No stores or restaurants in walking distance. Housekeeping: Did not make beds as requested. Amenities: On site store had very little on offer; no wine or beer. Room: Beds too high to comfortably sit on and no chairs in the bedroom area. Toiled paper dispensers difficult to reach from the toilet. No grab bars in shower. No glass glasses. Staff: Pleasant and helpful.
Business_and_leisure Family
4/10
Poor
25 Oct 2025
Rhashiem
The toilet was dirty & the shower had mold & writing on the walls
Business Self
10/10
Exceptional
18 Oct 2025
Nick
Hot tub was not functioning.
Leisure Self
10/10
Exceptional
13 Oct 2025
James
Quiet, clean, comfortable
Partner
6/10
Pleasant
12 Oct 2025
Kaliina
Upon arrival, I was given a room that was not ready. The linen was not on the bed and the room was in disarray. The second room I was given was okay except the toilet was nasty. There was evidence of poop stains in the toilet bowl. I was initially told it was rust, but asked housekeeping to clean it anyway…and it came off. Lastly, on the day of check-out, the elevator broke and I had to carry two large and heavy suitcases down three flight of stairs. I was completely surprised with the poor quality of this establishment. It’s usually much better.
Leisure Self
10/10
Exceptional
08 Oct 2025
Riane
Happy as always!
Business Self
10/10
Exceptional
03 Oct 2025
Adria
Great location
Friends_and_family Family
10/10
Exceptional
30 Sep 2025
Damian
Clean room | Staff | Business-friendly | Parking, overall good
Leisure Family
10/10
Exceptional
26 Sep 2025
robert
Nice place
Leisure Self
10/10
Exceptional
25 Sep 2025
Doris
Good stay
10/10
Exceptional
14 Sep 2025
Karen
Hospitality here was amazing! We are so thrilled with our stay!
Friends_and_family Family
8/10
Excellent
28 Aug 2025
David

Early morning wake up call

I have stayed at this hotel several times. I like the access to restaurants and stores. All my previous days had been great with nice comfortable room and good service. This time my room was not cleaned up to the standards of prior visits. The coffee maker had a used coffee pod, and it just didn’t seem like the room was as nice as previous rooms. Then at six in the morning, I got a call from the front desk and had to evacuate my room because of some police activity in the hallway that I was in. Not the hotel, small, But an uncomfortable situation nonetheless. I was given another room, but who can go back to sleep after that? I did enjoy a good breakfast with other guest as we watched the SWAT team gather in the parking lot and then go down the hallway toward my original room. Never did find out what happened. So, a memorable visit. Would I go back, probably but I don’t wanna stay in that room again.
Self
8/10
Excellent
24 Aug 2025
Brett
The hotel was in great condition. Like many hotels currently though, it felt a little understaffed.
Leisure Family_with_children
6/10
Pleasant
10 Aug 2025
Verified traveler

Friendly staff, filthy pool

Staff was very friendly, room was clean. Bed was comfortable. 3rd floor ice machiene was out of service. Had dto go to 1st floor. Inconvenient.

Pool was FILTHY! there is scum build up on the tiles and it was cloudy.
Friends_and_family Family
8/10
Excellent
09 Aug 2025
Brittany

Great for a business trip or mini-family vaca

Rooms were large and comfortable. Staff was super friendly and accommodating. Location is great! Fridge is smaller so it won’t fit leftovers unfortunately. Breakfast was good. There were some basics but also items that were a little different which was nice.
Business Family
10/10
Exceptional
28 Jul 2025
Shaunda
Everything was great!
Business_and_leisure Family_with_children
10/10
Exceptional
20 Jul 2025
Samantha

Great Stay

Very spacious room. Nice patio. Very comfortable. Actually wish we were staying longer.
Partner
8/10
Excellent
18 Jul 2025
Coleen
Ok
8/10
Excellent
05 Jul 2025
Pamela
Could hear everything in the hallway
Leisure Family_with_children
10/10
Exceptional
04 Jul 2025
Stephanie
The pool needs a real good scrub and or renovation.. but otherwise, great hotel. LOVE the staff! EVERYONE has been smiley and kind and helpful
10/10
Exceptional
03 Jul 2025
Janet
Very cozy and comfortable
Leisure Family
8/10
Excellent
28 Jun 2025
Verified traveler
Great customer service.

The ice machine was broken down on my floor. The workout room only had one elliptical, one treadmill, and some free weights. The treadmill was out of service.
Business
8/10
Excellent
27 Jun 2025
Maija
The mattress in our room was horribly uncomfortable
Leisure Partner
2/10
Poor
26 Jun 2025
Rel
It was bad
Friends_and_family Family
10/10
Exceptional
20 Jun 2025
Stephanie
I love this hotel. Great staff! Pool and hit tub definitely need scrubbing and upgrading.
If its a concern for you, deliveries are made to rooms, despite the tanke in lobby requesting they stay there.
Staff was SO friendly and helpful!
Clean, quiet, nice area very close to amenities
Leisure Family
6/10
Pleasant
16 Jun 2025
john
Hotel just ok, we had stayed at a SpringHill in Benton Harbor that was immaculate so coming here was a bit different
Friends_and_family Family
8/10
Excellent
09 Jun 2025
HONG T.
We love it that’s the hotel is tucked away from the busy business establishments but closed enough to walk or quick drive to get food. Its quiet. Staff was friendly at check in and throughout our stay. However, the patio outside the pool area, it needs a little landscaping care like the weeds between the patio concrete pavements…other than that, we enjoyed our dinner in the patio.
Leisure Family_with_children
10/10
Exceptional
04 Jun 2025
maya
Clean and updated
10/10
Exceptional
02 Jun 2025
Marangeliz
It was what expected.
Leisure Family
6/10
Pleasant
30 May 2025
Kishore
breakfast is horrible and hallways are bit smelly
2/10
Poor
23 May 2025
Wayne
Dirty. Pool filthy. Filters did not work. Bed sheets wrinkled with hairs. Carpet visible dirty-not vacuumed. Fraudulent charges made to account for pantry items. Manager 'busy' when called. Will have to file a dispute with credit card company. Warning!
Family
10/10
Exceptional
23 May 2025
Monica

Really good stay

I wish I could remember his name but the individual that worked at the front desk was amazing. Very welcoming and funny. I stayed at the hotel for 3 night. It was a solo trip, felt very safe.
Self
8/10
Excellent
20 May 2025
James
Quiet, clean, nicely appointed rooms
8/10
Excellent
15 May 2025
Andrea
Alec was amazing when I checked in. He made me feel really welcomed. The only drawback from my stay is that I was in the next to the elevator and the ice machine.
Business Self
10/10
Exceptional
12 May 2025
Kathryn

A 10

The room was clean and decently large. There were plenty of towels and pillows. The staff was friendly and helpful.
Friends_and_family Friends
10/10
Exceptional
11 May 2025
Alexzia
The staff was very friendly and everyone was incredibly accommodating.
Leisure Family_with_children
8/10
Excellent
05 May 2025
Antonio
The staff were very friendly, outgoing, and made me feel welcomed.
Business Self
4/10
Poor
04 May 2025
Sherry

Marriott Miss

The T.V in my room did not work. It was reported and nothing was done until I asked about it.
The toilet was noisy and I am not sure if it had been cleaned before me checking in. It was not cleaned during my stay.
The door to the safe would not close.
I am not sure if the room was cleaned other than a linen change due to the fact that I continually stepped on small rocks and other debris when barefoot.
Self
6/10
Pleasant
04 May 2025
Jyothi

Had high expectations

The rooms need an upgrade. The shower had rust stains around the drain, and the water pressure was a little low. The air conditioning was located at floor level, next to the bed, and it blew black soot over the white bed covers. I usually stay at the property in Madison when I travel on business and reserved expecting a similar experience, but I now realize that not all properties are created equal.
Friends_and_family Family
10/10
Exceptional
03 May 2025
David
The property is being upgraded and so far looks fantastic!
Leisure Family
10/10
Exceptional
01 May 2025
kayla
Loved it here
Leisure Family_with_children
10/10
Exceptional
24 Apr 2025
Jennifer

Will come again

Quite, clean what more can I ask for.
Business
10/10
Exceptional
21 Apr 2025
Verified traveler

Great Stay! Will stay again!

Amazing stay and everyone was so friendly.
Business
10/10
Exceptional
20 Apr 2025
Holly
The free on site parking was great and near by many restaurants and shops. The hotel overall was very quiet and we were never disturbed once. The hotel staff was pleasant and accommodating. We’ll definitely be staying again next time we are in Lansing!
Business_and_leisure Partner
10/10
Exceptional
16 Apr 2025
Dave
Not a fancy hotel….but nice, quiet and clean. Staff was very friendly and bed was comfortable. Perfect for a night or 2
Business
8/10
Excellent
05 Apr 2025
Alyson
Everything was great and the beds were very comfortable!
Leisure Family
10/10
Exceptional
27 Mar 2025
Mckeznie
Alec at the front desk was absolutely wonderful!

The room was ehhhh.
Leisure Friends
4/10
Poor
25 Mar 2025
Verified traveler

Nice place but no comfortable sleep

First room was dirty. We changed rooms but housekeeping never cleaned our room. When we mad the request for the room to be cleaned, they made the bed with the dirty sheets. The sheets are also washed in some very aggressive detergent so they are very rough on the skin. I wouldn’t stay here again. The person who checked us in was really sweet and welcoming though. He was the most pleasant part of our stay.
Partner
10/10
Exceptional
21 Mar 2025
Sandy
Clean, modern room. Friendly staff. Decent breakfast.
Business Self
10/10
Exceptional
17 Mar 2025
Sue
I would stay here again
Business_and_leisure Friends
10/10
Exceptional
15 Mar 2025
Nick
Prompt check in
Leisure Family
8/10
Excellent
13 Mar 2025
Larry
This hotel is great because it’s easy to get to and close to a lot of things between shopping and grocery stores and restaurants. It’s just not a 5 star so it’s not getting 5 stars. The bathroom is a little outdated but nothing crazy. I would recommend and would stay again!
Leisure Partner
10/10
Exceptional
10 Mar 2025
Season

wonderful hotel, no complaints!

Very nice! the room set up was perfect for our group. staff was very friendly. pool was really nice and for once a hotel kept up on the towels in there! I always have to ask for them, and they just kept bringing them! super appreciated! breakfast was good and plenty of sitting space which is often an issue at hotels. close to many things so very convenient. if we are ever in the area again i would stay here again.
Friends_and_family Family
10/10
Exceptional
09 Mar 2025
Victoria
Enjoyable stay. Spacious, clean rooms. Comfortable beds. Nice shower. Excellent staff. Easy to find. Good area. Restaurants nearby. Plenty of parking. Breakfast was not great, but o.k.. Scrambled eggs, sausage, bagels, waffles. I of course, like toast. There was no bread. Had a bowl of cereal and coffee. Would definitely stay again.
Leisure Friends
6/10
Pleasant
09 Mar 2025
jordan

First time trip

First room the ac unit didn’t work, the vents were caked with dust like never washed. Then had to move to a new room right next to the elevator. The elevator was grinding so loud we had to turn the tv in even attempt to drown out the noise. The new room tv remote didn’t work. Service was great but for the cost and having to move rooms most likely won’t stay again. Breakfast was extremely limited in selection.
Friends_and_family Family
10/10
Exceptional
08 Mar 2025
Nick
Prompt check in.
Leisure Partner
10/10
Exceptional
07 Mar 2025
Kelly
It was clean and staff was friendly
Friends_and_family Family

Location & surroundings

Springhill Suites By Marriott Lansing West
111 S Marketplace Blvd, Lansing, United States

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Springhill Suites By Marriott Lansing West

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