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Breakfast is included with your stay.
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Crowne Plaza Lansing By IHG
Lansing - MI · United States
925 South Creyts RoadView location
9.0/10Excellent642 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Location8.8/10 8.8
Neighborhood8.6/10 8.6
Value7.8/10 7.8
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Crowne Plaza Lansing By IHG
Discover the perfect blend of rest, work, and play at Crowne Plaza Lansing. Just 15 minutes from Capital Region International Airport (LAN), we are your gateway to the best of Lansing.
Whether here for business or to explore the state capital, we offer easy access to Michigan State University, Spartan Stadium, and attractions like Horrocks Farm Market, and Eastwood Towne Center. Host meetings, weddings, and social gatherings in our versatile venues and enjoy complimentary parking and Wi-Fi.
Savor delicious meals and drinks at our on-site restaurant and bar, Bordeaux, and enjoy amenities like an indoor pool, Fitness Center, and Activity Center. At day’s end, unwind in spacious guest rooms for a comfortable night’s rest.
Show less
With a stay at Crowne Plaza Lansing by IHG in Lansing (Waverly), you'll be a 4-minute drive from Lansing Mall and 8 minutes from Michigan State Capitol. This hotel is 6.1 mi (9.8 km) from Lansing Center and 6.3 mi (10.1 km) from Adado Riverfront Park.
Stay in one of 209 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lansing? This hotel has 17049 square feet (1584 square meters) of space consisting of conference space and 15 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.00 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 5:00 AM to 11:00 PM.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Lansing Mall
3 km / 1.9 mi
Regal Lansing Mall
3.4 km / 2.1 mi
Horrocks Farm Market
3.7 km / 2.3 mi
Hawk Meadow Park
5.7 km / 3.6 mi
Woldumar Nature Center
6.2 km / 3.9 mi
Grand Ledge Country Club
7.6 km / 4.7 mi
Sparrow Hospital St. Lawrence Campus
8 km / 5 mi
Michigan Women's Historical Center and Hall of Fame
8.5 km / 5.3 mi
Michigan Supreme Court Learning Center
8.5 km / 5.3 mi
Michigan History Museum
8.6 km / 5.4 mi
Reutter Park
8.7 km / 5.4 mi
FunTyme Adventure Park
9 km / 5.6 mi
First Presbyterian Church Historical Marker
9.1 km / 5.7 mi
River Trail
9.2 km / 5.7 mi
First Presbyterian Church of Dimondale
9.3 km / 5.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 209
- Number of floors (main building): 5
- Suites: 4
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Wi-fi
- Car hire
Show 26 more facilities & services
- Airport ShuttleExtra charge
- Room service
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- Shop
- Concierge
- Luggage roomExtra charge
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room
- Printer
- Business centre
- Indoor freshwater pool: 1
- Casino
- TV lounge
- Game roomExtra charge
- Hot tub
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 37 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Extra beds on demand
- Safe
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE KING SIZE BED
Room photos
14 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Extra beds on demand
- Safe
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUMDOUBLE • PREMIUM • 12 m²DBL.PI
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Safe
- Wi-fi
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE PREMIUM
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI
Room amenities
- Hairdryer
- Safe
- Wi-fi
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 28 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Safe
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE TWO QUEEN BEDS
Room photos
11 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Bathroom
- Safe
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 37 m²DBL.KG-3
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Hairdryer
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Room amenities
- Bathroom
- Hairdryer
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 34 m²ROO.ST
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom
- Extra beds on demand
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
Room STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Hairdryer
- Bathroom
- Extra beds on demand
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 37 m²DBL.KG
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Extra beds on demand
- Hairdryer
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Bathroom
- Extra beds on demand
- Hairdryer
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 37 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE KING SIZE BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- Safe
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Extra beds on demand
- Bathroom
Facilities with extra charge
- Safe
- Wi-fi
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza Lansing By IHG
DOUBLE Accessible KING SIZE BED
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wheelchair-accessible
- Extra beds on demand
- Bathroom
Facilities with extra charge
- Safe
- Wi-fi
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Crowne Plaza Lansing By IHG
100
reviews shown
Zaki
Clean and nice experience
Susan
The room was clean and felt new.
Kunal
Staff
Michael
I have a 3 star review due to the floor being soaked at the end of the stairs my wife slipped and hurt herself and broke her phone as well no one was to concerned about her as they gave her a bag of ice and left the floor all wet
Kim
The rooms were new and fresh and clean and staff top notch. Beds comfy. Parking plentiful. Loved the welcome with cookies to welcome Michigan State University grads and families. All around great! And saved us when we had to cancel our three rooms for family at the Red Roof Inn in Lansing - dirty, cigarette smokers running desk, trailer of cats in the pothole parking lot, place in complete disrepair.
Crowne Plaza IHG saved us and then some. Also had a great - but a tad pricey - buffet breakfast. A coffee bar in the lobby would have been nice, but will book here again for sure.
Crowne Plaza IHG saved us and then some. Also had a great - but a tad pricey - buffet breakfast. A coffee bar in the lobby would have been nice, but will book here again for sure.
Kristy
Graduation weekend for MSU. Easy to get there and welcomed us with MSU cookies from the MSU Bakery.
Cynthia Kalich
No breakfast but all else was great, never went to hot tub or pool area!
Amy
We absolutely loved our stay! The beds were so comfortable and the hotel was extremely clean
Lisa
Arrived earlier than check in and was provided all 3 rooms which was unexpected but a bonus. Jaron at the front desk was pleasant and helpful . Wish I could have used the pool, looked fantastic
John
Everything about the hotel was great. The new restaurant inside the hotel was incredible and the service was out of this world.
Nicole
Nice clean big hotel…very new and updated. Upper area rite outside downtown..will return soon
Michelle
Everything was great!
Casey
I enjoyed my stay! Very happy with the room cleanliness
Amanda
Hotel was very clean and newer, and breakfast was delicious. Staff was friendly and attentive.
Ebony
The room was very clean and comfortable can’t wait to book again
Joy
Staff was very friendly. Hotel was exceptionally clean! Excellent stay!!
Jazmine
GORGEOUS rooms, dining, and lobby areas. The restaurant (Kindred) was the best meal I've had in years. Every member of staff we interacted with was so wonderful and friendly. I will never stay anywhere else in Lansing when we visit now, this place was absolutely perfect!
Timothy
Everything was great
Myo
Stuff was so nice and room was so clean
Kirk
Nice!
Cynthia
Clean room
Teresa
Clean and friendly.
Kirk
Beautiful
Silke
The new rooms are beautiful and comfortable! The staff is very friendly an pleasant.
Ta'Misha
The hotel was very nice and clean
Megan
The room was very clean. The employees were very helpful and allowed me a late check out. The hotel is large and very nice.
Marcia
Very clean, great staff.
Julie
Love the renovations in the rooms.
Demetricus
.
D. Michael
Very clean room and comfortable night’s sleep.
Susan
A very nice property. Even though they were under construction, everything was clean.
LaChaka
Awesome
Na
Very good and clean
Denise
Great st
Cynthia
The hotel is beautiful and staff was great!
David
They have clearly invested in making this property more modern. You can feel it in the rooms with frosted glass shower doors vs curtains and a lounge couch in the corner vs that traditional creepy chair. The Mon-Sat breakfast menu is insane - no reason to go off premise which is rare for me - for example- they make their own hot sauce on prem - and its awesome. (Sunday is the same old buffet scrambled eggs and scary sausage patties) but IM sure the cook needs his/her day off. My only complaint is paper thin walls and ceilings. Baby woke us up in the morning so we moved rooms - couple came home at 1am and we could here every word. Lucky they were tired and went straight to sleep!! It wasnt a deal breaker but could have been bad given who your neighbour is.
Alexander
Beautiful room. Friendly staff.
Sarah
Was under construction, only one elevator working. The water pressure was so poor- hard to shower.
Tanner
The tv had two channels and would never connect to the internet.
Dennis
Nice quiet location, lots of parking space, easy access, great waiter and bar man ( Joe G.), give him a pay raise or promotion!!!
Linda
Breakfast was included in My reservation. But the hotel added the breakfast to my bill. The person checking me out did not know how to fix it. I’m waiting for the correction. Otherwise everything was fine.
brittany
The amenities they have are great for family fun
Amy
Stayed here for graduation weekend. Terrific property! The team was warm, welcoming and accommodating. Clean, comfortable environment, easy parking and so close to campus for the festivities.
Jermaine
Customer service was excellent.
Lori
Best family hotel near MSU for graduation.
Lori
The staff was great. Very polite and professional. They fully accommodated my daughter’s graduation party. I will absolutely stay again.
Irfan
Please add complimentary water to the room
Judith
DISPLEASURE WITH HOTELS.COM
We have stayed at Crowne Point before and they have always been wonderful. This review is regarding HOTELS.COM. I needed to cancel my reservation the day of my scheduled visit. The reason being the weather was terrible with high winds, rain and lightning. I was not comfortable leaving home. I called the number provided on Google. This number was connected to a TOY MANUFACTURER! I called yet another number I found on Google and a lady answered but had to transfer me to another department due to the nature of my request. Once transferred, I was disconnected immediately. The following day I called same phone numbers found on Google...once again, the TOY MANUFACTURER! I contacted Crowne Pointe in Lansing to explain my cancelation and they said they understood but couldn't do anything re: my refund of $161.28 due to canceling the day of the reservation PLUS I paid HOTELS.COM; not Crowne Pointe. I feel I'm due the return due to the reason being the terrible weather (National Weather Advisory had issued warnings). HOTELS.COM has terrible customer service! I'd rather make my own reservation than go through them. You can't talk to a real human being. They don't provide a valid phone number. The Virtual Operator is of no help as it eventually disenables any further conversation and will not transfer you to a real/live CSR. There is NO way to speak to someone. I will make sure to tell my vacationing friends to avoid HOTELS.COM & I encourage you to do the same.
Carmella
Horrible food
Food was horrible!!!!
Dalia
I enjoyed my stay
robert
All was excellent and special thanks to the fine gentleman at the desk who found my phone near the pool and held it for me.
Holly
Room was clean, just as described, plenty of storage/closet space. Breakfast was very good, hot, fresh, and plenty of options. Would stay here again
Kodee
My husband and I have stayed here a couple of times after some fundraisers events. This last time was for a work event. Everything was going great until midday when the familt next to us arrived and we could hear everything they were say as if they werein our room. They did not stop un 3 am and they started back up at 6am.
cricket
Beautiful hotel with an exceptional staff. The room was wonderfully appointed and very comfortable. We also used the pool which was very nice and clean. 5 star stay!
Julia
Staff was extremely friendly and helpful
CAITLIN
The hottub was broken
Alexandra
I have stayed here many times and love this place! There’s a lot to do around the area and the service is great!
Kyle
Nice and convenient!
It was very good overall. The staff was very friendly and the food was really good. It was It was very good overall. The staff was very friendly and the food was really good. It was in a convenient Location for what I was there for.
The roundabout in the hotel entrance was out of order, which I think that sucked. Also unfortunately, there’s no liquor stores near that hotel or places that sell alcohol so I feel like the bar should have cheaper drinks. The pool was nice. I stayed on the fifth floor and I’m not sure if bathrooms are different but the bathroom was super small. You can’t open up the door if you’re sitting on the toilet.
When the heat turns on at night, it did make a noise but not super loud.
I definitely would say they have to update the TVs. It’s kind of crazy you have to turn off the TV and turn it back on just to see the TV Guide you can’t log into YouTube or any streaming services whatsoever.
But very nice over all … GO BLUE
The roundabout in the hotel entrance was out of order, which I think that sucked. Also unfortunately, there’s no liquor stores near that hotel or places that sell alcohol so I feel like the bar should have cheaper drinks. The pool was nice. I stayed on the fifth floor and I’m not sure if bathrooms are different but the bathroom was super small. You can’t open up the door if you’re sitting on the toilet.
When the heat turns on at night, it did make a noise but not super loud.
I definitely would say they have to update the TVs. It’s kind of crazy you have to turn off the TV and turn it back on just to see the TV Guide you can’t log into YouTube or any streaming services whatsoever.
But very nice over all … GO BLUE
Jessica
Great say
It was beautifully decorated for Christmas. The breakfast was delicious. Staff was so friendly and helpful
Gregory
Never had a bad experience here.
Jennifer
Check in area/ lobby was beautiful. Rooms were average. Beds and pillows were not comfortable at all and regardless of the number of guests in the room, you are only provided with 2 passes for breakfast. Disappointing for the cost of the room. Would not stay again.
Kristi
Very clean, great customer service, restaurant had great food. Easy check in and check out.
JOHN
Love the amenities. Bar and restaurant is too pricey.
Shaquetta
Late check in, clean
Julie
The staff is incredibly friendly and helpful. The property is very clean and rooms spacious. The bed was very comfortable, one of the most comfortable beds I’ve ever slept on!!
Jeffrey
Tub didn’t drain…AT ALL. Shower head barely worked. People smoking weed next door. Smell came thought connecting doorway.
jake
Very clean rooms
Meghan
We stayed over an MSU football weekend (so very busy time) and everything was excellent! Zero complaints!!
Sirena
We stayed for our anniversary and they left a cute little care package with a card in our room.
Cynthia
Restaurant closed way to early but food was amazing
Amy
This place was wonderful! No complaints
Andrew
Great pool area & breakfast
James
Poor dining experience - poor quality food - cost out of line with quality of the meal
Bethany
Great property! The dining on site was wonderful!
Verified traveler
Great place to stay.
Susan
Nice hotel!
We loved everything about this hotel, except the beds. The staff was excellent! The hotel is very spacious and up to date. Great amenities, gym, pool, basketball court, restaurant/bar(great food), and kid friendly. We had a double room with full size beds, not queens, (which I knew would be tight) but, they were super soft and uncomfortable. That’s why I gave it four stars.
Doug
Everything was very dated. Extremely expressive for the confition.
Verified traveler
I like this place because it's Catscratch and The X's.
Donna
Restaurant area and bar service is a total mess. Poor signage so good luck finding breakfast. I get the place is under construction but you need to let guests know where to go.
Starr
The property was beautiful and spacious !
Kyle
Great one night stay
Great place for the buisness traveler. Recently remodeled, bright and clean. Would recommend to anybody staying in the Lansing area.
CAITLIN
Very clean. Hot tub needs to be fixed though
Joe
Lobby area is nice and good lobby bar but rest of hotel is quite dated
Julie
Great location nice property
Randy
It was quiet and clean but I still have not gotten my bill they promised to send to me.
keith
College Homecoming Trip
Excellent front desk personnel
Especially Katie
Especially Katie
Binod
I really enjoyed our stay there. It was quiet, and clean.
Ronald
Great location. Beautiful hotel. Very clean facilities
Thomas M
The room was very clean and fresh smelling. Very impressed with the room and property all around.
Verified traveler
Great stay
Great stay.Awesome service with clean room, comfortable bed. Even got a Welcome cookie at check in! Highly recommend
Debra
This is my second time there. Love the hot tub and everything else. Will stay here when I travel here next time
brian
We loved the huge light fixture in the lobby and the glass elevator. Very quiet hotel.
Shawn
Nice Hotel
This was a very nice hotel, we had a large group that went and there were nice places that we could all sit and hang out. Pool was chilly but the kids still had fun. Rooms were nothing special, size was ok, double beds. Next time we'd make sure to get a room that had queen beds if possible. Overall, very nice hotel.
Verified traveler
Nice hotel!
Very pleasant stay. We stayed at this location (Lansing, MI) for the 3 nights and was very pleased with the service, cleanliness, and hotel overall. The rooms were clean. We had access to the pool and workout facility. I would highly recommend this location. It was reasonably priced.
Verified traveler
Mother's day disappointment
The main reason we picked this hotel was because it was a 1/2 point between us and our oldest. We booked 3 rooms for 8 people.
Our main reason for choosing this hotel was the indoor pool. While we were excited to spend time in the pool, it was short lived by the unsupervised & foul mouthed young teenagers.
Our second reason for the stay was the prepaid 2 person breakfast per room. While the buffet breakfast was cold (home fries & french toast, and the butter was frozen) the ordered breakfast was much better. We will never stay at this facility again.
Our main reason for choosing this hotel was the indoor pool. While we were excited to spend time in the pool, it was short lived by the unsupervised & foul mouthed young teenagers.
Our second reason for the stay was the prepaid 2 person breakfast per room. While the buffet breakfast was cold (home fries & french toast, and the butter was frozen) the ordered breakfast was much better. We will never stay at this facility again.
Sunshine
This hotel is beautiful
David
Facilities were great. Only negative - we did not get a bill sent to us.
Verified traveler
Terrible experience
The police were arresting the guest Accross the hall at 3 am. They were there until 4:15 being loud, questioning people in the hallway. Needless to say I got a horrible nights sleep before a 6am wake up.
Bruce
Staff was very attentive. Room was very clean and comfortable
Natasha
Happy we decided to stay here
We celebrated my daughters 25th birthday this weekend and we stayed here. Everything as amazing. Very clean even the pool area. I will be back soon.
Location & surroundings
Crowne Plaza Lansing By IHG
925 South Creyts Road, Lansing, United States
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Crowne Plaza Lansing By IHG
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