Causeway Bay Hotel

10/10

Exceptional

02 Aug 2026

Tina

The stuff advertised is no longer available and they don't always give you the room you reserved and some of the things in the room don't work mostly the coffee pot

4/10

Poor

25 Jul 2026

Ameera

Uneasy

10/10

Exceptional

24 Jul 2026

Tina

It was clean but they had an ant and small roach problem on the 5th floor. The fact that the pool and bar and lounge are closed is sad plus no wifi when all those things are advertised is not good but overall it's a great place

6/10

Pleasant

14 Jul 2026

Richard

Helpful staff clean room

8/10

Excellent

19 Jun 2026

Tina

I liked how clean it was but as far as price it could have been lower considering I saw a few roaches in my room and there was none of the things available that was offered like breakfast and everything else was closed ( pool, bar, lounge) no ice available no vending machines and they offered wifi and they had none and you won't know until you check in. But overall now that I know this I will still recommend it

Partner

4/10

Poor

08 May 2026

William

Restaurant is closed. No toilet paper or tissues in barhrooms(we had 2 rooms) no wifi or cable TV. But for $70 what do you expect, besides toilet paper.

Friends_and_family Family

2/10

Poor

08 May 2026

Jessica

No pool no hot tub no cable I requested a refund 5 minutes after I checked in

2/10

Poor

08 May 2026

Rahul

Quite an unsafe property. Had to check out a night earlier because of unsafe conditions. No amenities were provided. No WiFi, no room service and bugs in the room.

Family_with_children

4/10

Poor

06 May 2026

Ann

NO AMENITIES....NONE. there is NO WIFI available in rooms. No cable, no pool, no lounge, no staff. However the two staff (one day, one evening )they had during our stay were very kind and did their best with what little they had. One room's (had two) carpet smelled like urine. But oddly enough, beds slept well. But that was after check for bed bugs and disinfecting ourselves. Homeless people in lobby. Broken down cars in front lot of hotel. Only one entrance open to guests and no real lighting in parking lots...uneasy feeling having to park in back and walk around a large building to be able to get in. Owner, Lin Kueng, should be ashamed of himself leaving the hotel in such condition. It has such potential to be an incredible location.They actually had a wedding in conference room...don't know how they did it with little staff. Overall the majority was clean to the naked eye. Kitchy furnishings, that again could be nice....but when lobby couches have stretched out \"covers\" it doesn't look like they care. But on a side note, got for a fairly good rate for a \"nice hotel\"...not for this hotel. Should be offered a refund of some kind. Or take better care of your employees and hotel or sell it!

Friends_and_family Family

2/10

Poor

05 May 2026

URIEL

This place Does Not look like the photos advertised. I'm surprised it's even on this website. My wife and I booked a room for five days. When we pulled up to the property it looked abandoned. Main entrance was shut down. We entered on the side of the building. No parking on the property due to the broken down cars parked in the spots. The interior looks like time completely stopped in the late 80s. Everything is outdated. None of the amenities were available. The whole place reaked of cigarette smoke and dust They gave us a room that already had people staying in it. The other room they gave us had no hot water. No door locks. No Wi-Fi. We stayed up all that first night in fear of someone walking in on us and checked out at first light the next day. Later that day we heard that the city uses the building to house the homeless when the weather gets cold. Do Not Stay at this place!

Partner

2/10

Poor

03 May 2026

Connie

This place was dirty, staff couldn't answer any questions and couldn't resolve any problems. The amenities that they said they had were all shut down such as pool, restaurant and lobby bathrooms. There was fighting above me all night so very difficult to sleep!!This place is a disaster and I requested a discount but they didn't give it to me.

Friends

2/10

Poor

03 May 2026

Prashant

The bed sheets were not clean. No soap.

Family

8/10

Excellent

26 Apr 2026

Monica

Very friendly place and staff.

Family_with_children

2/10

Poor

26 Apr 2026

Kue

There was no hot water.

2/10

Poor

25 Apr 2026

Heidi

There was no cable tv, got stuck in the elevator twice. Had to walk up 5 flights of stairs. Keys stopped working on the room. Building was outdated and falling apart. Stink bugs in room. Room smelled so bad like mildew had to buy a candle. Do NOT recommend

Friends_and_family Family

4/10

Poor

22 Mar 2026

Elizabeth

Gas station across street

Family

4/10

Poor

20 Mar 2026

Virginia

The place was short staffed. I had to change rooms on day 1, no heat in that room.
The pool and the bar lounge have been closed since 2020. The parking is janky at best. They look like they are barely keeping the place open.

Partner

6/10

Pleasant

08 Mar 2026

Michaela

The building was probably beautiful in its hay day. There was no real lighting on the outside of the building. The carpets definitely need replaced in the lobby. There were homeless people sleeping on the couches as part of a state program, which is great! Wish this was happening in other places. But it does seem to be keeping business from what was probably a nice hotel. Pet friendly so that’s really nice. The pictures on Expedia are very misleading. Real “Shinning” vibes from this place.

2/10

Poor

01 Mar 2026

Megan

The entire hotel was not clean. There was wrappers, crumbs, food, empty bottles…any possible trash you could think of anywhere you looked. We got to our room an it smelled bad, food all over the floor, empty pop bottles under the tables, the beds were made messy with yellow stains all over the blankets and a tooth pick flosser made into one of the beds. I was then given a new cleaned room that only verified the room we previously had was not cleaned before we got there. However, we found the next morning while going to take showers that the towels looked like that had just been folded and placed on the rack after wiping a**. Every amenity the hotel had to offer, (pool, hot tub, restaurant, breakfast, and even cable tv) were all unavailable. Luckily my stay there was solely just somewhere to lay my head for work over the weekend but I would never recommend a stay here as there was nothing positive about my experience.

Family

2/10

Poor

01 Feb 2026

Becca

This is a literal homeless shelter there was dog poop everywhere and the whole place was beyond dirty I felt so gross even breathing the air

Friends_and_family Family

2/10

Poor

17 Jan 2026

Aaron

Seems like this hotel used to be nice at one point... but the entire place seemed deserted but I had already booked it on Expedia... I walked in and it smelled bad. Checked in, went to my room and checked for bed bugs and stuff but everything appeared clean.
I left to pick up dinner and on my return found a puddle of urine in the elevator.
This led me to do some research on Google and discovered that recently the city broke up a homeless encampment nearby and moved all the homeless people into this very hotel!
So, while I'm impressed and proud of the city for taking care of it's less fortunate residents, I do think there should be some sort of notification or something indicating if you'll be the only \"housed\" person staying at the hotel.

Either way, I have a feeling once the city isn't paying this hotel to house people it'll be out of business in a short matter of time. It seemed like this massive building was on it's last leg.

Business Self

2/10

Poor

10 Jan 2026

Wendy L

The hotel has fallen into neglect. There was hair on the sheets. The lamp didn't work. The staff was nice.

Business

2/10

Poor

04 Jan 2026

Christopher

This hotel became part homeless shelter just before Christmas this past December. In addition to the constant marijuana vape smell on the fifth floor, only warm water in the shower, overloaded parkingshelter status.

8/10

Excellent

30 Dec 2025

kristy

Staff was amazing! Hotel is nice. The only thing I can say bad is that it’s super weird to me to not let DoorDash or anything bring your items to the room never had that before otherwise great stay for this wrestling family!

Leisure Family_with_children

6/10

Pleasant

26 Dec 2025

david

Room was nice enough and the staff was friendly and the bed was probably the best we've encountered at a hotel. Though the hotel seems to be serving as a shelter. We didn't experience any issues due to this, but overheard staff conversations and signs on the door forbidding media access imply issues aren't unheard of, though couldn't say if they are more frequent than with the general population.

Leisure Pet

4/10

Poor

24 Dec 2025

Marcus

Its a dump

10/10

Exceptional

08 Dec 2025

Jennifer

It was great my husband and i had a great time

Friends_and_family Family

4/10

Poor

07 Dec 2025

Todd

the room had maybe 4 working light-bulbs between the main room and the bathroom, the fan was dangling form the ceiling, there was NOT enough water pressure to shower, and the temperature was luke warm at best. i have pics of most of this. the tv was unwatchable, the picture was 1080 res, the SCREEN was 720 at best, MOST of the picture was off the edges. the thermostat was digital, but only had to setting internally. freezing cold, or oven hot. there WERE NO AMENITIES AT ALL, they are all marked closed until further notice, and the desk girl said they had been closed for nearly a year already. there is only ONE way in or out, parking in the back had 2 people trying to break into my car with in 10 minutes, thank god i forgot something and went back, there is NO exterior lighting, i drive past the place 3 times before spotting it. the staff was great, but the building is unacceptable. at all. wonderful bed and pillows, though, giving credit where its due.

Leisure Family

10/10

Exceptional

01 Dec 2025

Kaila

Good

Friends_and_family Friends

4/10

Poor

17 Nov 2025

Dave

Hotel staff was extremely rude at the front desk. It took almost 2 hours to get batteries for the remote because the batteries were missing. The floor they put me on was under construction. The floor wasnt finished. The room had nothing plugged in. There was a fdirty soc left in the bathroom.

10/10

Exceptional

17 Nov 2025

KEN

Yes

Partner

4/10

Poor

16 Nov 2025

Mehean

My first room I had . It was blood found on the sheets . Went to first desk and the nicely put me in another room. Second room was better . But went to take a shower and reach under the sink and it was a bag of dirty diapers for adults. That didn’t clean the room completely! People playing loud music in the hallways all night! Really want my money back or partly

Business_and_leisure Self

8/10

Excellent

16 Nov 2025

Faran

Fairly easy check in. The room was a very good value for the price. Loud neighboring guests. A front desk representative interrupted my wife's phone conversation to ask what room she was staying in. The inference was that she wasn't supposed to be there.

2/10

Poor

15 Nov 2025

Maha

The room was actually dirty. Especially the bed. It was awful

Business

6/10

Pleasant

03 Nov 2025

Janet

Nothing was open: pool, sauna,…. Not the greatest area. Not the cleanest.

Leisure Family

6/10

Pleasant

19 Oct 2025

Terie

None of the additional facilities are open at this time - pool, restaurant, breakfast, are all closed. I was aware at the time I made reservation. Facilities are definitely dated and in need of updating. Beds, linens, bathroom, etc., were OK - not great, not awful. The parking facilities were in definitely need of security and maintenance updating.

Leisure Partner

4/10

Poor

11 Oct 2025

Anthony

When I pulled up the whole parking lot was dark and I was not sure if it was open. The front desk person told me she did not see my reservation and that the computer and printer was giving her trouble. The lobby it's self actually looked nice, however, that was the only part that looked nice. There is a sign taped to the front desk that said the restaurant , pools, hot tub, and bar were all closed; according to reviews it has been that way for 3+ years. The hallway floors were ripped up and it looked like it was a remodel that had been paused. Some one spilled a soda all over the elevator and there was no sign anyone planned on cleaning it. Half of the light bulbs in the room didn't work and the TV operated on antenna only. The windows were poorly insulated and the road noise sounded as if the window was open.

Overall this has the bones and look of a once prominent conference center that has since fallen into disrepair and it seems that with each passing month that could be the last of this hotel being open.

Friends_and_family Family

4/10

Poor

11 Oct 2025

Xuan

No comment, unexpected from what I saw from the picture

10/10

Exceptional

07 Oct 2025

Adam

Excellent Customer Service

Self

10/10

Exceptional

07 Oct 2025

Adam

Clean stay, Excellent Customer
Service

Self

6/10

Pleasant

03 Oct 2025

Allan

It can be better

Leisure Family

10/10

Exceptional

29 Sep 2025

Patricia

Staff very nice

Leisure

8/10

Excellent

22 Sep 2025

Shuler

Roof clean please

Roof has trash all over it. construction debrief from the room seen

Friends_and_family Family

2/10

Poor

22 Sep 2025

Ajay

I didn’t like that the ac didn’t work in my room very dark dingy staffing was low

Leisure

8/10

Excellent

18 Sep 2025

Rebecca

Comfortable

It was a comfortable room. Our deadbolt wouldn't lock and I didn't like the parking. Those are my only complaints! Other than that, room was nice and clean and it was perfect for a quick sleep.

Friends_and_family Family

4/10

Poor

15 Sep 2025

Lori

I think this property is getting ready to shut down. They posted that due to construction, the bar, restaurant, pool, and hot tub were closed. There was no construction going on. All the vending machines were empty. So literally there was nothing to eat or drink in the hotel.
Stains on the carpeting and on the mattresses.
TV stations were mostly non-existent - DTV kept showing no signal, until finally there was one, but then then shows glitched.

4/10

Poor

15 Sep 2025

Roberta

Under the \"you get what you pay for\" I expected this place to not be great but it was slim pickings for parents weekend at msu. I really only wanted a bed and shower and for it to be clean. The shower didn't get more than a trickle of water -- not enough to divert it to the shower head. Would've asked to change rooms but didn't find it til morning. The bed was nice. The floors - carpet & tile- were pretty dirty. The air conditioner, set to 60° was mediocre.

Self

6/10

Pleasant

15 Sep 2025

Lauren

No comment

Business Self

6/10

Pleasant

14 Sep 2025

Pamela

Needs better dressed counter personnel and upgrade

First. The girl at the desk at first looked shady. Sweatshirt with hoodie covering everthing bit her eyes, nose and mouth. My husband went to meet our friend and before they left the hotel to go to the Michigan State game, he had to use the bathroom. He askedcwhere it was so he didn't have to go back up to the room. She told them there wasnt a bathroom. My husband said, I know there is as my son used it early in the morning when we first arrived. She then told them it wasnt for people off the street and asked them who they were. My husband told her he has a room here. She asked under which nsme. He told her. She asked what the room number was, he told her. She then told them where the bathroom was. He felt, being black might have contributed to her line of questioning.

The hotel smelled clean throughout. But there was a late party using the ballroom and then wreaked marijuana throughout when you walked in through the back. The room was clean. The bedskirts on the beds were tucked between the mattress and when they came out they were all torn. One curtain end was hanging. The lights didn't work in the room or were total broken, no switch. Only two towels were privided in the bathroom for 5 of us. If you have two double beds in a room, you should have at least four towels. They didn't offer breakfast even though it stated Continental Breakfast.

Friends_and_family Family

2/10

Poor

14 Sep 2025

Deanna

This was the absolute worst experience of my life!!! I was left stranded in this dump No cable, no touted paper, live electric cords on the floor!!! Used shampoo bottles no amenities as listed. I will be calling the health department and the fire marshal

Leisure Family

8/10

Excellent

14 Sep 2025

Sylvia

Staff have was fun to talk to and very polite.

2/10

Poor

07 Sep 2025

Brittany

I picked this hotel for the bar and pool. Neither of them were open due to issues. Then we couldn't get a key card because that was broke also. The room next to us had their music so loud most of the night. It was a terrible experience

Leisure Family

10/10

Exceptional

07 Sep 2025

John

Clean

We had a very clean room and the staff was great.

Partner

2/10

Poor

06 Sep 2025

Ross

No amenities

Leisure Self

10/10

Exceptional

31 Aug 2025

Simon

The parking lot is not clean

8/10

Excellent

30 Aug 2025

Adam

Needs work, but has potential.

The outside of the building looks like an old run down college dorm. But the lobby is very nice and updated. The rooms have been renovated, but still lots of work to be done. Our first room didn’t have a working air conditioner. The second room needed some cleaning, had rust stains in the bathroom, and didn’t have a smoke detector. There was no pool, hot tub, restaurant, or bar as they had advertised.

Partner

2/10

Poor

29 Aug 2025

Lisa

Causeway bay

The toilet was broken then th TV didn't work there was a couple arguing in the hallway all night they wouldn't also anything I reported it 3 times he followed me out front across to the store went in before me then (to the mo te l) he was back arguing In ftont of my door they said there has to be physical contact she didn't do anything and today before I checked out I asked for a free night or my money back they won't give me any money

Partner

4/10

Poor

23 Aug 2025

Josh

No cable but doesn’t say that anywhere. Air conditioner barely worked was extremely hot in the room all night

Partner

6/10

Pleasant

14 Aug 2025

Eric

First impression was poor. At check in they told use that their amenities were not available. No restaurant, so no complimentary breakfast. No housekeeping either. The entry and tiled bathroom floor was dirty. An average place if all you want is a place to sleep

Leisure Self

8/10

Excellent

10 Aug 2025

Jennifer

Like Causeway Bay

Hotel needs to keep up with property better. Overall i like staying at this Hotel. It used to be tge place 5-6 years ago. IDK what happened but its sad...The place could be Amazing!!

Partner

8/10

Excellent

14 Jul 2025

Evelyn

Convenient, low staff availability so no pool, restaurant, breakfast, minimal room service

Leisure Family

2/10

Poor

12 Jul 2025

Steve

The whole property needs to be shut down and renovated.

Leisure Partner

8/10

Excellent

05 Jul 2025

Jennifer

The hotel is HUGE, and the staff are very nice, the room is very spacious and its a pet friendly stay. The hotel is under construction so the amenities are not available such as, the lounge bar or the pool or anything like that, but if your looking for a room to crash out in and have a pet then this place is good. Its very quiet there, no issues with the room, staff is VERY honest as they called us to let us know my husband left his wallet ( that alone says alot about the staff).
A+A+A+

Leisure Pet

2/10

Poor

22 Jun 2025

Myles

We got a room for one night for a king size bed. Our room was disgusting! The bed was stained brown, the sheets, blankets, pillows and walls all had stains. The ac did not work at all! Photos of that room are below!
We got a new room and it had two beds fine not what we ordered but we just wanted a clean room. The shower did not work I had to hug the wall to get water. Worked half the time. The chain on our door was broken off so we only had one lock. The pool, hot tub, gym, bar, and restaurant were all CLOSED! Until further notice asked on the way out and worker said it’s been like that for a while. They do NOT service any kind of breakfast nothing! Checkout time was fine felt rushed. The parking lot was a mess had trash on the ground and the parking lot was full of pot holes. There is another lot on the other side but you can’t even see the sign it’s so sun bleached. There was a sign in our room that says along the line of “we see you like our towels and pillows! Go ahead take them! We will charge your card for taking or swapping them out with your own!” Just very unwelcoming experience. The curtains were stained brown all the way through every single one were stained.
The elevators were awful the floor we were on which was the 5th the button didn’t work for one side and one elevator was down but didn’t have out of order sign. The other elevator acted like it would break at any second. Just save yourself time and money don’t stay here!

Business_and_leisure Partner

2/10

Poor

20 Jun 2025

Vince

Absolutely unacceptible. trash all over the place outside, inside just as dirty My room has debris all over the carpet, dead flies on the window sill, broken toilet wouldn't flush, unsanitary coffee pot in room, deteriorating desk chair not suitable to sit on. Pool broke. Hot tub broke. Continentail breakfast not offered/cancelled. No drinking fountain anywhere. Landscaping completely ignored. Very sketchy atmosphere, elevator smelled of cigarette smoke.

Business Self

2/10

Poor

17 Jun 2025

BAngel

We booked this hotel because of the pool and hot tub space. When we arrived it was closed with no signs of opening. Too late to find another place. Parking was not the best and service was mediocre.

Leisure Family

4/10

Poor

12 Jun 2025

Orenda

None

Partner

10/10

Exceptional

03 Jun 2025

Joseph

Great place Amazing staff!
The rooms were quite big and nicely set up and decorated. By far the most comfortable, spacious, and over all nicest hotel iv stayed in so far!
The lobby was super cool with gardens to walk through, elevators, the whole building is very nicely decorated and yeah just amazing rooms!!!

Business

2/10

Poor

26 May 2025

Delmar

Stay from Hell

They don't have housekeeping, pool and hot tub closed, lounge closed, restaurant closed. Bed bugs found in room, hotel staff witnessed them and acknowledged they know about the problem. Key card machine broke, you need hotel employee to let you in your room. Price quoted by Hotels.com was not honored, hotel claim price put in their systems was done so by Hotels.com and nothing they could do to change it. Web site shows a beautiful facility yet everything is broke or closed and don't know why Hotels.com would advertise and use them. Hotel refused to give refund, obviously will never go back to this hotel and never trust Hotels.com going forward for my travel plans. Was in town for a big event, many other area hotels sold out and ended up paying triple the amount quoted by Hotels.com. No direct phone number found to speak to a Hotels.com employee to help resolve issue. Have never seen anything like this before in all my years of travel. Shame, shame on Causeway Bay Hotel and even more so to Hotels.com who recommended them and continues to do so. Be aware folks, look for other reviews which I found after the fact. Hotel employee admitted they have bed bugs and most of the few quests they have are homeless. I feel for these people but nobody should be staying here. Lobby is beautiful, only thing in the hotel that is.

Friends_and_family Family

6/10

Pleasant

22 May 2025

Johnny

Bait & Switch

Hotel was under staffed and none of the amenities as advertised were open or available for use. The pool was closed. The restaurant was closed. There was no internet access or cable TV. Also beeare they do not offer refunds once you book a room. This was a classic bait and switch scheme.

Business

2/10

Poor

09 May 2025

Kenneth

Hotel should be closed for its own good, property should be converted into a strip mall. Hotel was dirty, unsanitary, there were stains around toilet, hard to flush, tub had residue, tv remote was missing battery cover, bed sheets had hair, moldy ceilings and smelly rugs, which may have activated my allergies, loose panels/trim, parking was inconvenient, no bottled water offered and no restaurant or store on site..such a waste of a large space..

Business_and_leisure Partner

4/10

Poor

06 May 2025

Michael

Not worth the $$

4/10

Poor

06 May 2025

Dia

Book somewhere else if you can!!!! This place was really run-down and it's not like the pictures! The pool and amenities were not available due to \"maintenance\". No breakfast, there is only one way in and out in - which is at the front and the worker inconveniently placed my family and I at the very last room. I know for a fact there was not 584 booked rooms so why did we have to be placed so inconveniently especially when we booked weeks in advance. Bedding had stains and leather seat in the room was peeling badly. Water pressure in the bathroom faucet was weak and leaked out at the base. Shower curtain was stained and tub looked dirty. Just save yourself the money and book somewhere else!

Business_and_leisure Family_with_children

4/10

Poor

05 May 2025

Alex

My room was filthy old, the bed was old ol furniture looks like 100 years old the bathroom looks and feels sticky. They need a lot of work on the property.

Business Self

8/10

Excellent

04 May 2025

Verified traveler

Comfortable stay

Even on a busy MSU graduation weekend, we had a very quiet stay and saw only a few other guests. This must have been a fun place for conventions pre-Covid before companies discovered they could do seminars on Zoom. It was sad to see the empty meeting rooms and lounge. Our room was clean. The bed was very comfortable. Everything worked like it should. There were just some superficial things that were well worn, like some of the carpets, and the parking lots were a bit rough. The neighborhood was ok with several fast food and other options within a 5 or 10 minute drive. Overall, it was a pretty good value for the price.

Friends_and_family Friends

6/10

Pleasant

03 May 2025

janice

Wasn't the cleanest, no restaurant, but quiet and able to rest.

Leisure Partner

2/10

Poor

03 May 2025

Billy

Pool and gym was closed ..no breakfast...the rooms were not clean...restaurants and bars was closed

Friends_and_family Family

2/10

Poor

03 May 2025

Melissa

Don’t waste your money.

If I could give 0 stars I would. Do not waste your money. This is the worst hotel I’ve ever stayed at. If I had had another option I would have taken it.

Friends_and_family Family

2/10

Poor

03 May 2025

David

The photos are very misleading

How is this place rated 3 stars? You can see from the bones of it that it was probably a desirable location for business conferences 20 years ago. The accents and furniture and carpets are worn. There's a photo in the listings with a nice fireplace and a couple of easy chairs surrounding it. That's still here, but the carpet all around that area is worn to the floor. It's seen better days for sure. There's a layer of dirt and grime that doesn't look like it's ever coming out.

Checking in, the attendant was nice enough. I won't say anything bad about him. He's clearly a young person just trying to get himself through school. However, the process wasn't very fast enough though we did the reservation ahead of time. I chalk it up to antiqued technology.

From there, things only got worse. The pool is out of order and so are some of the other facilities. Also, the cable TV doesn't work either. The elevator is difficult to get to and sounds like it's about to send you plummeting to your death. A smell of cat urine is present in various places throughout. Our room was on the 5th floor. It's felt mostly abandoned. Our room - 524 - took multiple attempts to open using the provided key cards.

Outside of the beds being super comfy and new, the rest of the room wasn't great. The shower was okay but tub was grungy. The sink leaked all over the floor onto your feet. The carpets were stained and all of the lights were unplugged. We didn't enjoy our stay.

Friends_and_family Family

6/10

Pleasant

03 May 2025

SOURAV

Amenities lines up with cheap hotel. The carpet in the hallway smells foul

Leisure Pet

6/10

Pleasant

02 May 2025

David

The Room was good, I was the only guest on the 5th floor of executive suites of 85 rooms. Very Quiet. That was the best part of my stay. They mostly have people who live their all the time on other floors. The Restaurant and pool are no longer open. The area around the hotel may feel unsafe to some people. Parking lot is dark and remote from front door. Price was too high for not having any amenities.

Leisure Self

2/10

Poor

27 Apr 2025

Desiree

I would never go back there again very unsafe.

6/10

Pleasant

06 Apr 2025

Jennifer

Disappointed

This Hotel is definitely NOT what it used to be. I stayed at tgis Hotel several years ago and had a GREAT experience. Not so much this time. The associate at the front desk wasn't very friendly- didnt smile once. The room wasnt clean. There was a yellow rubber band on the floor and 2 fake finger nails so I KNOW the room wasn't efficiently cleaned. The pool and gym were BOTH out of service and there was NO breakfast! Thats one reason I chose this Hotel was because of the amazing breakfast they had the last time I stayed. On the plus side- the sheets and towels were clean and the shower head and water pressure were amazing! I WISH i wouldve taken pictures.

Partner

6/10

Pleasant

31 Mar 2025

Charles

Gives you a place to sleep at night, can't complain too much. Parking had been confusing since the lot isn't attached to the building itself, but the staff had been super friendly and helped guide me to it. None of the amenities were available, as others have stated, so I can't speak on how they were. The location itself is nice, being walking distance for what I'd been going to, and not far from gas stations and food. I wouldn't recommend it to many, but I'd potentially stay there again.

Leisure Friends

4/10

Poor

09 Mar 2025

Domingo

Hotel needs to be fixed or closed down.

The hotel is run down and old the ground were unkept, and the room was dirty, and had sugar and cream but no coffee. There was a desk but no chair, two of the five light bulbs in the bathroom were burned out, the matrix was lumpy, and it contributed to me being laid up in pain the next day at home.

Self

2/10

Poor

20 Dec 2024

Bill

Bad business!

When I came to check in nobody was there to check me in! I waited over 20 minutes and saw a paper on the ledge that said no cable tv, no restaurant, no pool, no bar, all are closed until further notice!

2/10

Poor

01 Dec 2024

Nick

The nicest thing I can day about this hotel is that they were prompt with a next day refund, As i left immediately after seeing the condition of the rooms.

Leisure Self

2/10

Poor

01 Dec 2024

Kristin

Did not end up staying. Hotel was not what the pictures showed and we were too uncomfortable to proceed with the booking.

Business

4/10

Poor

30 Nov 2024

Verified traveler

Stay somewhere else

Front desk took 30 minutes to check in the person ahead of me. Pool, restaurant, and other amenities were all closed until further notice. No cable on TVs. Parking was far away and kinda scary. Overall do not recommend.

Self

8/10

Excellent

21 Nov 2024

Alexandr

Was good as expected

Business Family

10/10

Exceptional

12 Nov 2024

Joshua

Rooms were clean, gym, pool and restaurant were closed. The hotel is pretty run down and parking is pretty inconvenient. Not much in the area except fast food and gas stations, 15 minutes from campus. Staff was very nice and helpful

Leisure Self

4/10

Poor

08 Nov 2024

Arnold

Bathroom dirty
Room smells

2/10

Poor

04 Nov 2024

Victoria

There was human feces smeared on my mattress and an odd white substance on the table and in the drawer. This hotel will put your life at risk with the wanderers and poor conditions. Not like the pictures thats for sure! What a joke!

Leisure Friends

8/10

Excellent

03 Nov 2024

lynne

Everything was closed, the restaurant, the pool, everything. The room was super clean and the bed was very comfortable.

Leisure Friends

2/10

Poor

02 Nov 2024

Marianne

Before we even checked in, there was a sign saying everything was closed - restaurant, spa, pool, fitness room. No cable TV. The hotel inside and out was not terribly well lit. The back parking lot had trash all over. The room itself had crumbs on the floor, a dead fly on top of the covers and hair inside the covers. The sheets were barely on the mattress. Needless to say, we stayed about 10 minutes and then left for another hotel.

Leisure Family

6/10

Pleasant

25 Oct 2024

Amy

It was located in a bad area and I didn't feel comfortable with a woman in front of me when going to the elevator to get to my room.

2/10

Poor

20 Oct 2024

Riley

Room was not clean and had stains.

Leisure Friends

2/10

Poor

20 Oct 2024

Misty

It was terrible, the first rooms they gave us were dirty then the second room they gave us had bed bugs.

Leisure Family_with_children

6/10

Pleasant

20 Oct 2024

Ellen

The room was clean and comfortable. However, this hotel had NO amenities: No pool, no restaurant, no bar, no exercise room. Said they were all closed. It gets worse: no cable TV, no continental breakfast. Room was overpriced considering the lack of amenities. Will not stay here again.

4/10

Poor

04 Oct 2024

Terrance

It's nothing like the property you see on-line.
Pool closed, restaurant closed, vending machine empty...I could go on and on.

Leisure Family