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Red Roof Inn Lansing West Msu
Lansing - MI · United States
7412 W Saginaw HwyView location
7.0/10Very good1,000 Reviews
Cleanliness7.0/10 7.0
Service8.0/10 8.0
Comfort7.2/10 7.2
Condition6.6/10 6.6
Location7.8/10 7.8
Neighborhood7.8/10 7.8
Value6.6/10 6.6
Amenities6.2/10 6.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Red Roof Inn Lansing West Msu
Stop at Red Roof Inn Lansing West to discover the wonders of Lansing (MI). The hotel offers a wide range of amenities and perks to ensure you have a great time.
Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park are just some of the facilities on offer. Television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning can be found in selected guestrooms.
The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Red Roof Inn Lansing West.
Show less
With a stay at Red Roof Inn Lansing West - MSU in Lansing (Waverly), you'll be within a 15-minute drive of Lansing Center and Michigan State University. This hotel is 0.2 mi (0.4 km) from Horrocks Farm Market and 1.7 mi (2.7 km) from Lansing Mall.
Make yourself at home in one of the 81 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 80
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
-
Minimal age
18
-
Optional fees
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Horrocks Farm Market
0.3 km / 0.2 mi
Lansing Mall
2.7 km / 1.6 mi
Regal Lansing Mall
3.1 km / 1.9 mi
Hawk Meadow Park
4.8 km / 3 mi
FunTyme Adventure Park
4.9 km / 3 mi
Grand Ledge Country Club
7.5 km / 4.6 mi
Sparrow Hospital St. Lawrence Campus
7.5 km / 4.7 mi
Michigan Supreme Court Learning Center
8.8 km / 5.5 mi
Durant Park
8.9 km / 5.6 mi
Rogers-Carrier House
9 km / 5.6 mi
Herrmann House
9 km / 5.6 mi
Louis Beck House Historical Marker
9.1 km / 5.6 mi
First Presbyterian Church Historical Marker
9.1 km / 5.7 mi
Adado Riverfront Park
9.3 km / 5.8 mi
Central United Methodist Church
9.6 km / 5.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 81
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- Towels and bed linenExtra charge
- Smoking areaExtra charge
Show 2 more facilities & services
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Lansing West Msu
QUADRUPLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Lansing West Msu
DOUBLE DELUXE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Lansing West Msu
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Lansing West Msu
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Lansing West Msu
QUADRUPLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Lansing West Msu
DOUBLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Lansing West Msu
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Lansing West Msu
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Red Roof Inn Lansing West Msu
100
reviews shown
Mark
Room was smaller and older than the room I booked. I’ve stayed there before so I know what the slightly updated rooms look like.
Jeremiah
Great stay
Sherry
The staff were great during my stay at the hotel.
Ouzair
Air conditioning is bad
Larbi
excellent
Scott
parking lot in poor condition, TV didn't work well in the rain
Elizabeth
There is a lot of activity in front of the rooms.
Kim
We were forced to book another hotel --through expedia--upon arriving and seeing a trailer full of cats, the desk staff smoking, doors with destroyed paint, pothole ridden parking lot. The place is awful and we would have felt unsafe and exposed to smoke and cat fur (one of our family members has severe allergies). I didn't even go in. I left a voicemail canceling our stay. Regrettably I didn't say why. I will be disputing the charges.
Tawk
It’s very dirty 😢😢
Darlene
It was okayish place.
Gregory
Bad odour in the room
Jordan
The room smelled very strongly of Fabuloso or some other floral cleaning product. There was paint stains and drips on the floor. The bedding had some stains and the lamp next to the bed had a stain as well. The toilet paper was not fresh. It had been used you could tell by the roll.
We ended up not staying after about 1-2 hours because of the smell.
We have reached out to management multiple days in a row and still no call back or refund as we didn’t stay.
Also the people that are there are unsavory, there were some people hanging out with their doors open to their rooms and had beach chairs outside of their rooms etc. didn’t feel safe.
We ended up not staying after about 1-2 hours because of the smell.
We have reached out to management multiple days in a row and still no call back or refund as we didn’t stay.
Also the people that are there are unsavory, there were some people hanging out with their doors open to their rooms and had beach chairs outside of their rooms etc. didn’t feel safe.
Ron
No room.
Daxtsn
It was very quiet and the beds were conformable as well.
Wesley
Nice and helpful staff! The room is clean, and the temperature was perfect upon entering the room too. I only took a star away because the shower head didn't work properly, and you got a light trickle but not really a spray out of it.
Patricia
This facility was dirty. I changed to another room which was also dirty. Everything smelled like marijuana and it's supposed to be a non-smoking hotel. I notified the staff desk person and she was very helpful and canceled my reservation. Please stay away from this place. It also seemed unsafe. There were a lot of people walking around outside that didn't seem to belong there
Amanda
Check in was amazing, attention to room and bed cleanliness could be much better.
lachristopher
It was just a room staff was non existent except in the lobby area other than that didn't see them . Daily room cleaning and
Heather
Room was warm and clean. I felt very comfortable walking in.
Andrae
Convenience clean and quit cannot ask for more for a stay for business
Erin
One matress was of standard hotel size (deapth), the other matress was the equivilant of a pull-out couch matress. There were also a ton of fruit flies all over the two mirrors in the room. Very gross.
Julie
The staff is good room is beautiful
Tami
The room furnishing appeared very old and worn out. There were parts of the ceiling which were peeling. The toilet in the bathroom wasn't totally clean.
Mckenzie
Came down for family day to visit our daughter…her first year in college at Michigan State. Room was filthy. The floors had stains on them, tub was not cleaned, and the bedding was dirty. We checked about 4ish and checked out by 6:30am because we wanted to get out as fast as we could. We even looked for rooms at other hotels but they were booked. Very disappointed and would like a refund.
Christine
We booked the room based on the pictures posted . The room was nothing like the pictures nor was the surrounding areas. Upon arrival it was obvious people were living here . There are numerous grills chained to the light poles surrounding the property . Parking lot had trash in it and many people were out smoking pot. We still proceeded to check in because we were visiting our son at college and it was parents weekend so we weren’t able to find another hotel under $500 a night . The check-in staff was nice and gave us our check in key . The minute we opened the door it reeked of weed . It was obvious someone had been smoking in that room and had smoked a lot . We returned to the front desk and asked for another room or a refund . Because we booked through Expedia they said we wouldn’t be able to get a refund right away and that we would have to submit a request and hope that they accept it. We decided to try the other room because we didn’t want to possibly have to eat the $200 we had spent on the room . New room smelled better and was semi clean. Shower didn’t work like it should . Water barely trickled out. There were dogs above us and beside us that barked most of the night everytime they heard a door close or a person outside. The ONLY bright spot about our stay was after visiting our son on campus we came back and hung out at Horrocks Farmers Market. Would absolutely never recommend this hotel to anyone and will obviously never stay here again
Elizabeth
This place was very dirty
Alina
Hotel is in a convenient location to shopping and restaurants, but doesn’t have the safest feel to it.
Christy
5 Star Staff
Excellent staff, check in staff was fantastic, friendly and helpful. I asked for a blow dryer as I had forgotten mine and two seconds later she provided me with one!
Stephanie
It was just fine for a few nights! Definitely needs some updating, but again, it was fine for the price! Bathroom door wouldn't close because of toilet placement. But overall, clean enough and it quiet! Close to lots of restaurants and even a few activities! The staff was very friendly and accommodating! Definitely will be back when I'm in town!
Tracey
Nice
Donald
Great place to stay
The staff was very friendly. Room was clean and neat with very comfortable beds.
Amanda
The roof was fine but everything else was not.
The photos do reflect the room and the room was perfectly fine. The front desk gal was awesome and helpful. However, I did not feel safe at all. Solo travelers be aware that the area is fine but as soon as you pull in, it is completely different. I almost went back to the front desk to ask for my money back and look for a different accommodation. I normally do not stay at Red Roof because of past experiences but I wanted to give this a try because the price was great. However, my safety is more important than the price.
Heather
The chair had a broken wheel and one of the lights went out, due to bulb being bad.
Jesse
Loved it !
Tracey
Respectful staff
James
The property was easy and safe which is a huge benefit. Cameras and a well lit parking lot were definitely a plus. I would stay here again anytime
Cheryl
It was comfortable, not for the discerning patron. Lots of police activity and lots of noise on the ground floor
Jennifer
Called me the day of check in to let me know my card declined. Because- I wasn't AT the property CHECKING IN! How is this legal? When I chose \"Pay AT Property?\" So, my card was charged before i even checked into my room. I asked for 1st floor and got 2nd...The room was small and there were a couple of issues with it- such as: the light in the bathroom was dim and the fan was loud. The chair at the desk was broken and ripped up and the freezer needed defrosting...I wish I could add pics to this review. One last thing is that theres no smoking in the rooms- which i love, however, there isnt anywhere to put cigarette butts so theyre all over sidewalks and ground and get tracked into the room
Verified traveler
Service desk worker was friendly. Room was everything expected for a quick overnight stay due to working out of town. Some items in the room was rusted (electrical) that should be looked at or changed out.
Sandra
Run down but sweet workers
Bathroom door doesnt close due to the position of the toilet. Dirty floors, bathtub is chipping away. Not a great room for the price i paid
Willim
Not a clean facility
Manuel
Do not recommend to stay
AC do not work the first night then the toilet was running the same night my TV was too dark and no adjustments on it for brightness they didn't discount me or anything for my troubles never would stay there again don't recommend it at all
Kimberly
Room was not ready when I checked in but the woman at the front counter was very apologetic about that. I understood and was told my room would be ready in an hour. That wasn't a big deal. Room was fairly clean. I had my two dogs with me and they found a couple of things probably underneath the bed but they aredogs and they snoop! The bed was comfortable The room was spacious. The area I felt safe in. Parking lot was well lit. Check out was easy.
James
On Expedia it says checkout is at noon. They called us at 11:15 asking why we had not checked out yet. The room smelled of smoke and we had to buy air freshener to sleep there. Everything else was fine for the price.
Theo
Over good
Brandon
This place is horrible! It should be closed down!!! Disgusting rooms and they have roaches
Stacy
After entering the room we were greeted by fleas. Obvious stains on the bed and a dank smell.
Richard
Not enough cheaper to make it worth it.
Two beds and one clearly gets more use than the other, it’s shot. No coffee maker or blow dryer. The light switches are annoying, in fact at the moment I haven’t figured out what turns the lights on over the lavatory. I’ve stayed here (and other RR) many times and always thought that just for a night’s rest they were fine, no more.
Zackary
Looks nothing like the pictures!!!!! The lamps had rust on them, the bench in the shower was falling off the wall, everyone of the pillows had some drown stains on them, and the bed sheets had burn holes in them. Over all not satisfied
Haylee
Horrible
I never stayed, the room smelled horrible, I’m supposed to get a refund for it but I never got one..
John
The parking lot needs to be repaved.
TL
Good Stay. Good Bed and easy access to the hotel made for an easy stay. Quiet area, which you would expect, its Lansing. Stopped off at a local laundromat the next morning before hitting the road. Made contact with some locals, met the laundry owners , had breakfast, enjoyed the lazy morning. A Big THANK YOU to the laundry owner for opening on-time on Sunday. Good impression of Lansing, MI.
Sylvia
Everything was great , would go back
Mathew
The room had filth all over the place. Dog fighting in the parking lot, police, obnoxiously loud music and hollering. I usually never put a bad review but this was seriously a bad hotel. I would not recommend this place for even the worst of enemies.
Jerone
I gotten bite from something 5 10 minutes after there. So I left.
Stephannie
The first room we were put in had a broken toliet. The second room the carpet was very wet with a sticky substance that was then tracked all over the floor of the unit. Our feet and shoes were sticky and gross.
Lynne
Charged For Cancelled Room
On April 8th, I called the hotel directly twice and was told they had no reservation. At that time I had no itinerary. How can I be charged for a reservation that does not exist?
I was charged for the reservation despite being guaranteed I could pay at the hotel and/or cancel 24 hours ahead. The confirmation states this clearly as does the Red Roof website.
I would like a refund..
I was charged for the reservation despite being guaranteed I could pay at the hotel and/or cancel 24 hours ahead. The confirmation states this clearly as does the Red Roof website.
I would like a refund..
David
Run down hotel. Needs work.
sandra
Love it here
William
No heat
We have no heat and the heater don’t work
Jim
Pretty good. Clean, friendly staff, no surprises. Plug for hair dryer didn’t work, had to go to reception and get another hairdryer and use a different plug. Over all good. Would stay there again.
Chad
Nothing. This place was a dump.
Scott
Stay at Lansing West Red Roof
The service was excellent but the room was not as clean as it was when we stayed here before. We found bugs in the bathroom
Scott
Trip to Lansing
The room was clean, the person at the registration area was very friendly and the was cleaner than most other red roof inns I've stayed in.
Judy
The shower had really good water pressure. Receptionist came up to show us proper way to get lights above sink to come on (yes, it shouldn't be that difficult but I had problem :() and also delivered a hair dryer to us. Lobby was very inviting and cozy. The facility could use some updating (chips in tub, few holes in bedspread, side chair has (2) huge areas in arms that are torn away). Dirt seems to have accumulated in corner behind the bathroom door. Nice flooring. For the price; not bad. Location very good. Shopping, restaurants nearby including sit down and fast food.
Ronald
The absolute worst hotel and staff I have ever came across!! Never ever again!
Basil
mattress sunken spots
brandon
Well the lady that checked us in was great.but when we got to our room the room was dirty hair and dirt was in sink.paint was coming off ceiling people were hang outside doing drugs very Sketchy area wont be booking there again
Timothy
The saff
Deborah
Lansing Red Roof
Room was great and cleaning, check in was a breeze.
Dan
There was feces stuck to the toilet bowl. Not cleaned with a brush apparently. Water drains slow in the tub, Tv Cable system is outdated, would not work with the guide feature on the remote. Had to go channel to channel. Remote missing back battery cover. Bed was old and springy, one side of the bed caved in . Lights wouldn't come on for a few minutes to get going in bathroom area. Desk chair stuck in the very lowest position. One pillow felt like plastic. You could crumple it and hear it crackle. The front desk lady was very polite and helpful. I did not see any breakfast. Overall, if they could fix those issues, I would be happy to stay again.
Rosa
I did not like the smell that the room had, it was an unpleasant smell. I believe it came from the rug/carpet near the beds. Another thing was that the bathroom door did not lock and it kept getting jammed when you tried to open it.
Dwayne
I drove into this location is unsafe. I watch house keeping sweep the rooms verses using a vacuum to properly clean. What was advertise for rooms was not the how rooms actually looked. I do not recommend you waste you time or your money property has poorly kept conditions.
Verified traveler
Room has dead insects and roaches.
Susan
Great place to stay for those on a budget
Natosha
Lights in room didn't work
Luther
Only one towel
Light over the sink did npt work out!
Light over the sink did npt work out!
Deborah
Lansing RRI
Staff was great. Met several residents that are working and staying at the hotel.
Andrew
One of those properties that look like people actually live there. Old smelly rooms, cheap flooring that sticks to your feet. Random size and shape pillows, noisy, drug use on walkway to our room, banging on doors in middle of the night, screaming like someone is getting chased. The kind of hotel you think you would take a $40 Hooker to. 190.00 per night is b.s I want to get a refund for my experience. But I don't know how to do that through Expedia... From now on, I'll pay the extra money to stay at a decent hotel. What happened to the $49 a night room at red roof?
Raymond
Some Lights not working.
marcelle
The pictures of the hotel are false and taken when the motel was just built. The unit was dirty with footprints of shoes on the bed sheets. The partial carpet in the room was filthy, yes filthy. The noise level was very high due to drug dealing next to our room, smoking marijuana, partying, and people going in and out of the room next door. Our car was hit on purpose by someone associated with the motel. The management wanted us out because we first went to the office to get a room, and then left and got the reservation at $56 through Expedia. The manager then wanted us out and proceeded to harass us, sent people to hit our car, and placed us next to people who she knew were problematic. The hit to our rental by a friend of the manager was $1700 in damage. They wanted us out and the manager did everything in her power to force us out because she didn't like that we were paying $56 instead of the rate that she had given us at the counter. The place was filthy, full of shady characters hanging outside of their room and talking loudly and aggressively and smoking marijuana. It was the worst experience ever, the manager is evil and sent people to intimidate us. I would not wish what happened to us to my worst enemy. The manager is a dangerous woman who should not be working with people, let alone in a hospitality setting. I was standing outside when a friend of the manager came to me and allowed a huge pitbull to corner me in my car and refused to move.
Verified traveler
Nope
Floors dirty dead bug on floors had to wear shoes entire time, bathroom not clean blood on shower curtain, bed uncomfortable, wifi not working whole time.
Patrick
Clean and comfortable
We stayed for one night. Room was very clean and the staff very friendly.
Mohammed
The property was filthy, dirty, unsanitary, and the rug was smelling bad never clean. I request to take down from your website.
Linda
Property needed a little more loving care.
Sean
Convenient stop for us on our way back to Texas from Canada. Stayed in an ADA room that sorely needs updating. Bathroom floor was not very clean. The rest of the room was clean. Bed was comfortable.
David
Smokey
Strong cigarette odor in room.
Verified traveler
Dirty, Smoky and Parties
The bathroom was filthy and the light didn’t work. Also, I had a smoke fee room but could smell smoke strong from all the partying outside the door… the whole hotel was partying at night when I arrived.
Amika
Everyone was polite.
Michael
THE BED WAS FILTHY - THE STAFF WAS WONDERFUL AND THEY DID CHANGE THE SPOTTED SHEETS AND BEDSPREAD BUT THE SHEETS WERE SO OLD THEY FELT AS IF THEY HAD CRUMBS ON THEM - TERRIBLE CONDITIONS- SOMEONE DOWN THE WAY WAS FIGHTING SO LOUDLY I WAS AFRAID THERE WOULD BE PROBLEMS - I WOULD NEVER STAY THERE AGAIN - AND THE NAME SAYS AT MSU WHICH IS WHERE WE WERE GOING FOR GRADUATION - MSU OS OVER A 25 MINUTE RIDE AWAY - TERRIBLE AND WE HAD TWO ROOMS - SAME GOES FOR THE OTHER ROOM.
Shenique
Due to the lack cleanliness I asked the manager Jessica for a refund after being transferred to three rooms.The first room assigned was 202. Upon opening the door, the floating dresser had fallen off the wall along with the lamp. I did not step further into the room or take picture.The second room - a stain was on the blanket, counter around the sink there was old soap stains and in the sink was soap scum and what looked like toothpaste stains. The tub and surrounding walls were dirty. The floors throughout had dirt, dust and a few tiny papers. The inside and outside of the refrigerator was dirty. The outside had a small layer of dust and crumbs on the side of the microwave. The inside of the refrigerator had old food crumbs and the pockets for soda cans were sticky and had food crumbs in the sticky areas. The ice box at the top had food and debris frozen in the ice. I failed to take pictures of this room. The third room 208 was worse. The tub was dirty and was littered with hair. Floors had liquid stains, dirt, paper hair, the sink didn't drain and was dirty. Blankets had stains. Jessica refused to issue a refund even after being contacted by Expedia and Red Roof Inn customer service. After driving 4hrs to Michigan, packing a dorm room and unloading it at a storage facility, we had to drive 4hrs back the same day because we had no where else to stay. Had to contact corporate to get a refund. I was not rude nor disrespectful. Bad and rude management. DO NOT STAY HERE.
Kathleen
Never again!
Never again! The room was filthy and in need of repair (bathroom door didn't close, vanity light didn't work, bottom of entry door was broken, floors were dirty). While smoking is not allowed inside the rooms everyone smokes directly outside of them so it still stinks of smoke. The parking lot had more potholes than norther Michigan roads in January. Awful, awful, awful!
Dani
surrounding
Tricia
If you don’t mind some blood splatter stains on the bathroom walls, a sink that doesn’t drain or light that don’t work properly, you can stay here.
Pretty sure there are people being trafficked out of this hotel. A pimp looking vehicle hung out most of the night in the parking lot playing loud music.
Pretty sure there are people being trafficked out of this hotel. A pimp looking vehicle hung out most of the night in the parking lot playing loud music.
Wagner
everything is good but it should be better
Marcel
The price wasn't bad
Mark
I was put in a room with a 2 inch space between the front door and the floor, so I asked for another room and was Put into the room next door. The rooms has a connecting door which any rodent could get thru. Also the kids upstairs cried and ran around all night. The room have no carpet so u can hear everything. The guy next door watched porn all night. One last thing that bothered me was when I ask for a late checkout and the lady at the front desk told me the latest she could do would be 12 noon & that normal Check out was 11. My email said check out was 12. I ask the lady at the front desk when I was checking out what the normal time check out time was & she said it was 12. The red roof in was slightly cheaper than other hotel but not worth saving 20-30 dollars. I hope I never have to stay here again.
Adam
Couldn’t cancel after paying for reservation. I didn’t need to stay.
Jose A
Bad odor o room
Brian
Just go somewhere else
Although friendly, the staff double talked the issue with the heater saying it would get warmer if I turned it down??? The heat, the phone, the lights in the bathroom area did not work. We slept in clothes and skipped showering in the morning because of the lack of heat and lights. Not worth any amount of money… very low class hotel
Location & surroundings
Red Roof Inn Lansing West Msu
7412 W Saginaw Hwy, Lansing, United States
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Red Roof Inn Lansing West Msu
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