Name: Clarion Pointe East Lansing University Area
Address: 2736 E. Grand River Ave., East Lansing, 48823, US

8/10

Excellent

02 Aug 2026

Kevin Jennifer

Convenient location, could use some updating. Staff nice.

6/10

Pleasant

31 Jul 2026

Regina

Staff was great but room was ok. Curtains were dirty with weird stains, floor had uneven divets, shower grout had moldy spots. Stayed on the 1st floor, could hear the guests above me walking on the second floor late at night.

4/10

Poor

24 Jul 2026

Veronica

Clean room, but booked a king got 2 double beds. Laundry was available but expensive. Property could use some maintenance/updates. Didn't try breakfast.

6/10

Pleasant

22 Jul 2026

Francisco

Absolutely the “budget option” every time I’ve stayed here my room has been clean but the property is not well maintained outside and is very outdated so oddly doesn’t always feel that way if it makes sense. The staff have always been helpful! I HATE the pothole at the entrance to the parking lot. That needs to be fixed asap genuinely such a hazard.

2/10

Poor

20 Jul 2026

Fatma

Not clean

8/10

Excellent

19 Jul 2026

Eric

Room was as described, Clean , shower had great pressure and hot water. Watch the potholes. Not much for breakfast. Cereal with no milk, waffles or bagels. Everything was clean and well lit!

Partner

10/10

Exceptional

17 Jul 2026

Eugenia

Staff was accommodating when he saw the dialysis machine we were hauling. We had a second floor room and he changed it to first floor! Nicely updated and great wall mural of the Capitol in the room.

Partner

4/10

Poor

14 Jul 2026

Johnnie

Staff was very friendly and helpful, room was dirty and kinda gross. Building was dirty and not maintained well

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Camille

The room was very clean and well stocked with everything we needed. The desk attendant was very helpful and kind and the breakfast was great as well

Partner

10/10

Exceptional

28 Jun 2026

Brittany

It definitely was a nice and quiet stay

Partner

8/10

Excellent

27 Jun 2026

Anita

The room okay. The carpet felt dirty on bare feet. I did not like that we didn't get room service or the option for room service. The had a sticker on the bathroom mirror that said you would get room service every 3 days, which we were only staying 3 nights - no room service for fresh towels, get our trash, etc. Everywhere else I have been, they offer daily room service if I chose.

Friends

8/10

Excellent

23 Jun 2026

Brian

Clean and convenient, I got in late and left early, so the short time I was there was clean and comfortable.

Self

10/10

Exceptional

23 Jun 2026

Catherine

This is an inexpensive place to stay that is conveniently located and clean. The staff is always friendly and helpful.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Gabrial

Very friendly staff!

8/10

Excellent

19 Jun 2026

George

Easy check in. Property and rooms were clean. Continental breakfast did the job. I would stay again.

Self

10/10

Exceptional

19 Jun 2026

Tyler

The breakfast is perfect.

2/10

Poor

17 Jun 2026

BHANUZ

Ac is very loud

8/10

Excellent

15 Jun 2026

michael

For the price I expected way less than I got. Easily the best sub hundo room Ive rented. The staff was great. The bed was very comfortable.

Partner

10/10

Exceptional

14 Jun 2026

Travis

Great night except this morning there was a loud guest banging on doors at like 730am. But everything was great, the wifi was a little funky but overall great!

Friends

2/10

Poor

13 Jun 2026

Shauna

My room smelled like cigarette smoke SO bad I could barely tolerate it. The pillows on the bed are the size of couch pillows. And the wi-fi didn’t work. I had to call the lobby and let them know of the smell so I didn’t get charged for it.

Self

2/10

Poor

13 Jun 2026

Scott

Rooms were run down and the area wasn’t the safest. When I asked to get refunded one night they refused to make an exception to their calculation policy. Expedia even contacted the property and couldn’t get a refund for my second night. I checked out early due to the poor conditions and had to pay for another night stay somewhere else with no help or compensation from Expedia, Choice Hotels and or hotel.

Family_with_children

10/10

Exceptional

11 Jun 2026

Jennifer

Desk Associate was awesome!! Very friendly and accommodating. Room was clean and I felt very safe at this property. It was quiet and I slept well

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Alison

I love this place This is the second time I have stayed and it was wonderful

10/10

Exceptional

05 Jun 2026

Seung

Clean

10/10

Exceptional

04 Jun 2026

Kathryn

This property seems dated but the rooms are remodeled and refreshed. Free breakfast is always a win! Definately worth the stay.

Self

8/10

Excellent

02 Jun 2026

John

Good value for price. Nice continental breakfast.

Partner

8/10

Excellent

26 May 2026

Alla

We stayed there for four nights. The beds were decently clean, yet the room has a stale smell, the bathroom fan was giving a weed smell for the first night. The staff was friendly and helpful. My recommendation for the management to add more towel drying racks in the bathroom and by the sink; replace stained and dirty mesh office chairs with a smooth surfaced chairs that will be easily to maintain in clean condition; and run the air conditioner on \"dry\" setting prior the guest's arrival. That all together may help to upgrade the general experience from \"Good\" to \"Very good\" or \"Excellent\". Thank you!

Family

10/10

Exceptional

16 May 2026

Rashid

Ok overall , good location

4/10

Poor

10 May 2026

Poom

Some staffs was great but some was not helpfull. My room was accidentally cleared during my stay so I had to contact the staff to get my stuff back. At the end, I got my stuff back but the used clothes got mixed up with the clean one. I need to wash them but the staff didn't try helping (the washing machines only receive ¢25) so I couldn't wash them.

Self

2/10

Poor

08 May 2026

Brent

Area was not safe to leave a packed vehicle and the non-smoking room reeked of a herbal non-tobacco smoke odor. Did not stay at this hotel after checking in.

Self

6/10

Pleasant

06 May 2026

Jill

There was no breakfast. It is very basic. I stayed for two nights during graduation weekend. The one positive was when I checked in they gave me a little bag with some pompoms, a whistle, and noise maker for people who were here for graduation. The room was mostly acceptable with functioning fridge, microwave, hair dryer, and shower. However, I didn’t feel that it was thoroughly clean. The towels and bedding appeared to be clean and the mattress was decent. But the bathroom was dingy and there was a bunch of garbage under both beds. Like a whole bunch of dead rose petals,globs of dust and crumbs, bit of food, like Doritos and chips and dirt like it hasn’t been cleaned in months. That kind of grossed me out because I dropped a pill and I went to pick it up and that’s what I found. It makes me think what other parts weren’t actually cleaned properly. Some parts of the room seem like they have been renovated in the past 4-5 years, while other parts are old and worn and should be replaced. For the price I paid, it was very disappointing. Over $500 for two nights. Not worth it. Luckily my daughter graduated and I’ll never have to stay there again. I think because so many young people rent those rooms that they just aren’t taken care of but I feel I really got ripped off for the price. It’s a basic motel room.

Self

10/10

Exceptional

04 May 2026

Charlie

For $100. A night it was a good stay. Bed was comfortable. Room was outdated.

Partner

8/10

Excellent

04 May 2026

Joseph

Everything was clean in the room. Staff is friendly and helpful. We really like staying here when visiting MSU.

Parking lot needs a lot of work.

4/10

Poor

02 May 2026

Kimberly

Run down, noisy, no locks on the outside hallway doors - anyone could come in. Room smelled musty. Would not stay there again.

Self

8/10

Excellent

01 May 2026

Mindy

Good clean hotel with comfortable beds. This is an affordable option with a great location.

Partner

4/10

Poor

01 May 2026

Jennifer

The staff I encountered were all very nice, and being next Whole Foods and Trader Joe's was great - however... The walls are paper thin, so I heard all conversations outside my room, in the rooms next door and above me, including bathroom sounds. The room itself was not clean - crumbs/dust in the corners of the room and wrappers/ napkins under the bed.

Self

6/10

Pleasant

28 Apr 2026

John

My room had a sticky carpet stain. The breakfast was pretty basic overall. I was expecting eggs, and a bigger selection of breakfast foods. Overall the stay was acceptable as the bed was comfy and the bathroom updated.

Self

6/10

Pleasant

24 Apr 2026

Angela

We only needed a place for one night so this place was fine. Im not sure I would stay any longer then that. The walls are pretty thin and you can hear all the noise going on. Like I said we only needed it for one night so it was fine, but I will avoid staying there again.

Partner

8/10

Excellent

23 Apr 2026

Cynthia

Stayed 1 night for college tour. Nice location, a lot of restaurants, shopping, stores within walking distance. Staff very friendly, clean rooms. Would definitely recommend.

4/10

Poor

23 Apr 2026

Gary

Okay except for the more than occasional loud music in neighboring rooms and the strong smell of marijuana throughout the place.

Self

6/10

Pleasant

23 Apr 2026

Nia

Room clean, wasn't satisfied with tv, signal was poor. I could smell marijuana coming from either another room, or outside for that I will not be returning

Self

8/10

Excellent

21 Apr 2026

Kelly

Room key my needs. Staff was very friendly.

Self

4/10

Poor

15 Apr 2026

Phong

Air conditioning was terrible

10/10

Exceptional

13 Apr 2026

Donna

The room was fine. I had a hard time understanding the clerk. Went for breakfast and the coffee maker wasn't working, and half of the juice machine wasn't working.

Partner

4/10

Poor

12 Apr 2026

Natasha

Asked for housekeeping and they brought towels, took out the trash and didn’t make up the beds. Light in bathroom burnt out.

Friends_and_family Family

4/10

Poor

11 Apr 2026

Arykah

The room was big but smelled like stale Virginia Slim cigarette smoke, which made sleeping hard, maybe it was caught in the carpet or walls. The place looked like a recent low budget renovation had occurred, emphasizing LOW BUDGET. People gave this an average 8 out of 10 and at best it’s a 5/6. The bed was actually very comfortable but that was really the only highlight.

Partner

8/10

Excellent

10 Apr 2026

Cathi

The property garbage cans had trash setting next to them. I had a room in the back. Loud neighbors into early a.m. using lots of profanity!! Breakfast - poor. No fruit but apple. No jelly/jams or peanut butter. Also no danish, donuts or muffi ns. Very limited variety.

Self

2/10

Poor

08 Apr 2026

Michael

Don’t stay here if you want to get a good nights sleep. Well you get what you pay for. I paid $81 dollars for a one night stay on an last minute business trip change. The staff had a full mouth of Taco Bell when I walked in. She was nice and worked quickly to get my room. From 10p-5a I could hear guests in another room talking. Followed by a strong smell of pot at 5p and then it was quiet. As I left in the morning I saw a guy peeing on the adjacent building on my way out. Thankfully my car did not get stolen. So that’s a plus.

Self

6/10

Pleasant

04 Apr 2026

John

Not awful, not wonderful. Everything was…ok. The outside entrance and the heating/cooling unit created more noise than we were used to. Take that into consideration if you’re a light sleeper.

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Audrea

The floor in our bathroom was disgusting. There was dirt and several strands of black hair on the floor. I just put a towel on the floor to cover it up. Check-in took too long because he couldn't find my reservation. When it was finally found he said it's because there was another reservation with the same name. This is highly unlikely since my first name is very unique. There was not a lot of options for breakfast. The parking lot is very run down. We won't be staying here again.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Salahaldeen

Yes

10/10

Exceptional

29 Mar 2026

Maher

All good and I will stay there again whenever I’m in the area

Self

10/10

Exceptional

29 Mar 2026

Joel

Clean rooms, amazing staff, family friendly!

Family_with_children

2/10

Poor

26 Mar 2026

Andrea

It smelt like an animal shelter, it’s nice stores around. But the place is a Duck Off! It was a man and woman hopping the wall.. the entrance to the room is outside. Felt Very unsafe. 10 outta 10 Don’t Recommend! I had kids. Didn’t Chance It!

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Wayne

Overall for the value and location, I would stay here again. Room cleanliness was okay except for hair on the shower wall. Also, walls between rooms are pretty thin. Breakfast was okay given the price of the room. Waffles, bagels, yogurt and some fruit.

8/10

Excellent

23 Mar 2026

Andrea

Good location.

10/10

Exceptional

20 Mar 2026

Robert

Staff was great. A few issues in room, had to mess with tv wires to make it work and microwave didnt work. Breakfast wasnt much. Room was great, good water temperature in shower and sinks, bed very comfortable.

Partner

6/10

Pleasant

15 Mar 2026

Jacqueline

The breakfast was nothing special, even less than what we have at other hotels, despite the high praise for the breakfast on the website.

Family

10/10

Exceptional

15 Mar 2026

CHUNCHIEH

Staff vey kindly.

4/10

Poor

15 Mar 2026

Doose

Found and killed a roach in the room, otherwise it was fine, didn’t spend the night.

6/10

Pleasant

14 Mar 2026

Emma

Staff was kind and helpful. Sheets and duvet had visible stains on them. Door to outside had a very large gap under, allowing a significant amount of cold air in. Thankfully the heater worked perfectly and kept the room warm.

2/10

Poor

13 Mar 2026

Tyra

When I arrived at the property, I was told there was no reservation for me even though I showed a confirmation email. I got very creepy vibes from the front desk who asked me very personal questions. Once I was able to connect with Expedia and they confirmed my reservation I was given a room. It was unclean and smelled bad. The shower had no water pressure other than a trickle. The TV was not working. The carpet was dirty. I would not recommend staying at this property.

Self

6/10

Pleasant

10 Mar 2026

Carola

If you just go for a night and need a well-priced hotel to stay this is a good pick! The rooms are clean and it’s fine for a night. We stayed three nights and would not do that again. It is SO noisy, we woke up several times a night from people walking and talking past our room. The breakfast is also quite sad. No peanut butter or jam and the coffee was not good.

Friends

2/10

Poor

05 Mar 2026

Griselda

This place

8/10

Excellent

03 Mar 2026

C Kirk

Clean ,fairly priced, good check in experience.

Partner

10/10

Exceptional

01 Mar 2026

Michael

Everyone was friendly, breakfast was good.

2/10

Poor

01 Mar 2026

Katelynn

The first room we were in marijuana was reaping from the vent in the bathroom. Wasn’t very clean. So they moved us to another room. There was no more smell of marijuana over there. People screaming and fighting the room was very dirty. I would not recommend this hotel to anybody.

Family

4/10

Poor

01 Mar 2026

Vicki

The room was nice, the staff was nice and even let me change rooms my second day. But there is a lot of marijuana smoking at the facility, adjacent rooms, and I think because of the airflow from outside, it comes straight into your room and it’s as if someone was smoking inside my room. First night somebody had the loudest party going on that I’ve ever heard in my life until about 11:30 PM. A little upset management didn’t do something about it sooner as our rooms were located right exactly above the office. I know it’s a cheap price but still.

10/10

Exceptional

28 Feb 2026

Cheryl

Nice accommodations but was comfortable very comfortable. Would recommend would definitely come back

Self

10/10

Exceptional

27 Feb 2026

Tyler

Great

Self

10/10

Exceptional

27 Feb 2026

Tyler

Great

10/10

Exceptional

26 Feb 2026

Eman

Clean room friendly staff amenities include mini fridge coffee machine microwave anything you need for your stay

Self

10/10

Exceptional

25 Feb 2026

Nicole

Clean room, nice decor and lobby, nice staff, had reasonably priced snacks, breakfast included waffles, hot coffee in lobby

Family

6/10

Pleasant

23 Feb 2026

Steve

The room was comfortable and clean, and the staff was pleasant and very helpful. However, the rooms are not well soundproofed—you can hear guests in the room above. If you plan to stay here, I recommend requesting an upstairs room and bringing earplugs or a sound machine to help drown out the noise.

2/10

Poor

23 Feb 2026

Ron

The room was filthy. It smelled like there was a giant \"weed\" party that morning. Disgusting. The front desk clerk said, \"but Sir, the rooms are non-smoking\". Oh, okay. That makes it better...

Self

6/10

Pleasant

18 Feb 2026

cayla

The front desk lady at check out was nice. I don't remember her name. The room was okay. You get what you pay for. shower and toilet were clean no stains on the bedding. Many stains on the ceiling looks like previous smokers. The bed was okay. Good for a budget hotel.

Self

8/10

Excellent

15 Feb 2026

Catty

Receptionist are nice. Room is clean. The most important location very convenient, close to Whole Food, Trader's Joe, Asian Market, Costco.

8/10

Excellent

11 Feb 2026

Jian

People are nice and friendly, 2 beds with microwave and refrigerator in the room. The air conditioner on and off, a bit noisy, and it blew the curtain flying. The door cannot close automatically, need double check.

Business Family

6/10

Pleasant

06 Feb 2026

Jennifer

The first room smelled so we got moved to a noisy room.

Business

6/10

Pleasant

05 Feb 2026

Kendall

Was charged for 4 miscellaneous charges for $67, $67, $137, and $255 that they caught and voided but never told me about (I called when I checked my account and saw the charges.)They told me they saw it had happened and voided them right away and when I asked how it happened and why my card information wasn’t secure they told me they were looking into it and would call me back. They never called me back and when I called to follow up the next person I talked to said they knew nothing about the incident and couldn’t help me. It took 8 business days to have access to the money again back in my bank account.

I was on the second floor and on Friday, Saturday, and Sunday morning after my 12 hour night shift at the hospital, I didn’t have hot water for a shower at 7:30am. Maybe over use from others waking for the day, because at 4pm I could take a shower before going into work and had hot water.

The room looked put together and like the common touch areas had been cleaned but there was dirt and cob web build up in the corners of the bathroom on the floors and ceilings. I paid for a king size bed and there was only 3 square pillows on it. The blackout curtains are mounted about 6 inches off the wall so working night shift and sleeping during the day was difficult as my room was basically daylight all day. They’re also very close to a rather busy road way with the Whole Foods and Trader Joe’s right next to them which made being a nightshifter difficult as well.

Not happy :(

Business Self

10/10

Exceptional

03 Feb 2026

don

Nice

4/10

Poor

01 Feb 2026

Yueke

There were a couple stomping on the ground and arguing with each other for the whole night. I couldn't sleep. No bottled water was provided in the room. I doubt the room's safety, because it's just located on the first floor without any additional doors or gates to access it from outside. Wouldn't recommend.

Business Self

10/10

Exceptional

01 Feb 2026

Hailey

room was good. staff was super friendly at all hours!

Leisure Partner

6/10

Pleasant

31 Jan 2026

Kerri

Breakfast area way to small and no protein offered… everything was carbs and sugar.
The heater/fan turned off and on all night, kept me awake. No way t turn just the fan on for a consistent sound. Small things but they make a difference in the stay…

6/10

Pleasant

26 Jan 2026

Dale

Hard lumpy bed. Staff was good

Friends_and_family Family

6/10

Pleasant

26 Jan 2026

Heidi

Cleanliness bedding is old and stained and the rooms need updated

6/10

Pleasant

25 Jan 2026

Samantha

Wish it was cleaner in the room, you could see dirt on the floor.

8/10

Excellent

20 Jan 2026

Heidi

The room seemed recently updated, new window was especially noticeable being this was a motel not a hotel. Bed and pillows were nice also. However, although I had to sign a waiver that I would not smoke, the room did smell smoky. I’ve stayed in worse but I’ve also stayed in much better

Leisure Family

10/10

Exceptional

08 Jan 2026

Katie

Great customer service

10/10

Exceptional

06 Jan 2026

Atembo

Clean room and good front desk service

Business_and_leisure Partner

10/10

Exceptional

05 Jan 2026

Nancy

Clean room, staff

Leisure Self

10/10

Exceptional

31 Dec 2025

Tami

Always a good stay, especially for the price.

8/10

Excellent

28 Dec 2025

K

Clean & well decorated room and common areas. Helpful staff. Comfy bed. The only reason for holding back a star is the nature of the building as a typical motel where the rooms must be accessed from outdoors. Both of my stays there have been in the winter and the walk back-and-forth from the desk and the room and the breakfast weren’t great fun. Also, other guests step outside their rooms to smoke & talk and all that comes in thru the front-facing AC/heating unit. Only in all, both states were certainly a good value, and those were the only downsides.

Leisure Family

10/10

Exceptional

26 Dec 2025

John

Clean and well equipped room. Essy check-in. Very nice and professional front dedk.

Leisure Self

8/10

Excellent

23 Dec 2025

Roxanne

The first room had one of the beds unmade and a used towel in the bathroom. The second room had a really noisy heater. Got it right with the 3rd room but the heater could also use updating to something quieter.
Good location near shops and restaurants but pretty quiet. Breakfast and the gym were as expected and typical for this price range. Staff was friendly and accommodating. Overall would recommend.

Friends_and_family Family

6/10

Pleasant

22 Dec 2025

ROBERT

Not that great

Leisure Self

6/10

Pleasant

19 Dec 2025

Diego

The breakfast was limited and the tables aren't cleaned after a patron leaves (granted, this one was a slob). The building itself has seen better days, though some things have been updated. The TV was frustrating - you have to search for the input and it wasn't logical (HDMI has the TV channels, not \"cable/antenna\"), there is no channel list, there are scores of \"ghost\" channels (the ones that appear, but that you can't watch because you don't have the subscription) which wastes a lot of time, and then in the morning the sound didn't come on. The best thing was the staff - friendly, alert, responsive.

Business Friends

8/10

Excellent

19 Dec 2025

Catty

The room is nice and neat. Receptionist is wonderful. The location is excellent too and close to Whole Food, Trader's Joe, Denny's restaurant, Everyday Chinese restaurant.

Partner

10/10

Exceptional

15 Dec 2025

Shari

Nice room very friendly staff

Friends_and_family Family

6/10

Pleasant

13 Dec 2025

Eva

The staff is very friendly, and the room is clean.