Name: Homewood Suites By Hilton Lansing Eastwood
Address: 2201 Showtime Drive, Lansing, 48912, US

2/10

Poor

15 Jul 2026

Bushra

Pool full of Chen I am imbalana

2/10

Poor

12 Jul 2026

Samantha

They had no shampoo in the shower, no clean towels to shower with, our room smelt musty and found out part of our floor (carpet) was soaking wet. The AC was really loud and was constantly kicking on and off!

Family_with_children

6/10

Pleasant

12 Jul 2026

Laura

Nice location, lobby and outside areas nice for groups.

Family_with_children

8/10

Excellent

12 Jul 2026

Aaron

Property was okay. Hotel is run down and not up-kept well. AC struggled throughout the hotel and room for our stay. Stayed five nights and asked for our room to be cleaned after three nights and wasn’t done for our final two nights. Staff was fantastic and very friendly and always had a smile on their faces.

Family

8/10

Excellent

11 Jul 2026

Isaac

Room was clean and organized, A/C unit was loud and had to have white noise from the TV to sleep

Partner

8/10

Excellent

26 Jun 2026

Marion

The staff was particularly helpful and accommodating throughout our stay. Rooms are spacious with a nice kitchen, and big closet.
Convenient to shops, restaurants, and the airport.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Kaitlyn

Lots to do nearby. Would’ve liked to have a hot tub available but that’s a want not a need. This is the best place we’ve stayed all year!

Family

8/10

Excellent

20 Jun 2026

Laurie

Great location with shopping nearby. Clean rooms, safe environment-excellent breakfast.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Chao

The staffs was great but our room 414 was pretty bad. We have bed bugs, coloring in the bedroom walls, bathroom door was slight broken, the carpet under the sofa was rip and dirty, the pull out couch mattress had poop or dirty stain underneath.

Family_with_children

4/10

Poor

15 Jun 2026

Sarah

Was supposed to have 2 double beds but they sold out of rooms and gave us a king and a pullout couch. Not ideal for 4 people. Bathroom sink leaked water all over sink. A couple of giant bugs in room.

Family_with_children

10/10

Exceptional

07 Jun 2026

William

Super clean, comfortable and close to everything. Staff was helpful

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Carla

This will be our go to place for a staycation. Staff awesome. Breakfast A plus. Clean room.

Partner

8/10

Excellent

27 May 2026

Amaya

When I got to my room there bed wasn’t made neatly and there was hair on the desk area and left over food from last visitors stay and no trash bags for the ice or the trash cans

Partner

10/10

Exceptional

12 May 2026

Lisa

Clean, safe, friendly, attentive staff

Family

8/10

Excellent

10 Apr 2026

Peter

good breakfast, good location

Family

10/10

Exceptional

02 Apr 2026

Alexis

We had issues with the room key but the front desk employee did her best to make it right for us.

10/10

Exceptional

30 Mar 2026

Shivaun

Staff friendly. Property nice and conveniently located near many shopping and dining options. Only downside was bathroom was not very clean and mold present in tub.

Family_with_children

8/10

Excellent

29 Mar 2026

Sonya

I really liked this hotel. The staff was super friendly and it has great amenities for the price! The room with the kitchen was basically like a small studio apartment. My only issue would be that some things need to be refreshed/updated (such as my towel with a hole in it). However, overall, this was a great place and I would definitely stay there again.

Self

8/10

Excellent

29 Mar 2026

Amanda

Close to everything and just enough far out to feel like you're not downtown.

Partner

8/10

Excellent

26 Mar 2026

sue

Location is great...at major hwy exit, best shopping and restaurants in town.

The bathroom products by Evelyn & Crabtree were wonder...the shower was like aromatherapy!

4/10

Poor

15 Mar 2026

Kayte

The rooms were not clean, did not have bedding for the pull out couch went down and they were out of pillows to give us for the pull out couch. We reserved a two bed room with a pull out but they said when we arrived they did not have one so put us in a regular room with one king. We have a family of 4 so it was very tight having two teenage boys on a small pullout was a large inconvenient. the bathroom was dirty - shower looked like it was not clean as well as toilet paper was out leaving an empty roll in it's place. Something was spilt on the wall next to the nightstand and on the bedskirt. Breakfast was completely down when we came down at 9:20 when breakfast was done at 9:30.

Family_with_children

8/10

Excellent

26 Feb 2026

Barbara

Room was nice. Staff was nice. Breakfast was okay

8/10

Excellent

12 Jan 2026

KYLIA

Clean and spacious room

Business Family

8/10

Excellent

01 Jan 2026

Erick

The room was very spacious, and the staff was friendly and welcoming. However, the breakfast was less than desirable and could use improvement.

Leisure Pet

10/10

Exceptional

01 Jan 2026

Ashley

Nice staff. Clean room.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Jodi

I am a manager at the Walmart next to your hotel, and we had a bad winter storm that night.
I had to close, which meant by the time I got out, it was late, and roads were treacherous.
So, I booked a room, and it was very convenient to stay right next to where I work.
Room was very nice, although I couldn't figure out the thermostat, could've been not working, but I stayed warm. Didn't sound like the heat kicked on. I was on the 4th floor, heat rises, so that could've been one reason for staying warm. It was room 422.
Breakfast was great!

Business Self

8/10

Excellent

14 Dec 2025

Amalia

Staff was really nice, somewhat decent. A lot of things need to get replaced/ remolded.

10/10

Exceptional

07 Dec 2025

Misty

The room was very nice, they upgraded our room to a suite for a very small fee, it was clean and felt very homey

Partner

4/10

Poor

06 Dec 2025

Carson

Did the auto check in through the hilton app, never got sent a key to my room. It just prompted me with one will be sent momentarily and it never was. They also automatically cancelled my reservation which was rude af because I paid for it so why do they get to decide to cancel it and not refund? Who knows.

10/10

Exceptional

30 Nov 2025

Susan

Yes

Friends_and_family Friends

8/10

Excellent

24 Nov 2025

Mary Beth

Comfortable - very nice staff.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Angel

Great property

Business_and_leisure Family

10/10

Exceptional

19 Oct 2025

Dallas

Everything was great!

Partner

8/10

Excellent

16 Oct 2025

Hensley

Great location, could use a little maintenance- bathroom sink was not draining and water pressure was very low. Kitchen area floor was sticky

8/10

Excellent

24 Sep 2025

Janet

Wasn’t bad, no hot tub

Friends_and_family Family

6/10

Pleasant

22 Sep 2025

Ana

If they tell you the hotel is full booked and after arriving early, the room is no ready yet stay at lobby or you could end with wherever room they had for the staff or so, is the only explanation to get a room without proper curtains just a piece of fabric, so the lights out don’t let you sleep all night. Lesson learned.

Business_and_leisure Family

10/10

Exceptional

07 Sep 2025

Mike

Very Clean and well maintained

Leisure Partner

10/10

Exceptional

30 Aug 2025

Mary Beth

Great stay after MSU football night game

Short drive to MSU’s campus.
Short walking distance to shopping and restaurants in Eastwood.
Excellent night’s sleep in a comfortable bed.
Front desk staff warm and welcoming.
Best value during football season with an indoor swimming pool.

Friends_and_family Family

2/10

Poor

24 Aug 2025

Myia

For a newer hotel, property wasn’t cleaned and maintained. The front desk staff, Chloe, wasn’t helpful. She said the terminal took apple pay, which it did not. I went out to get my card for her to process and she said “he’s gonna have to finish you up”, when I moved over to have her co-worker help me check in, he was confused and didn’t know where she left off. Poor managing, poor communication. I’ve stayed at many hotels around Lansing and never had an issue like this anywhere else. I will not be returning.

Leisure

4/10

Poor

24 Aug 2025

Laura

Not very clean, things were broken all over hotel. Not much maintenance goes into it.

2/10

Poor

23 Aug 2025

mohammadmonir

Worst than you think
It was my wedding in lansing Michigan so all of my families came around usa and we booked this hotel to he together but when we check in the hotel was dirty. Appliances were not working. The rooms smells bad and the beds were dirty. The room ac were making noise and in some rooms the ac were leaking water. This time we made a mistake and booked hotel for all families with just looking. At the pictures i am requesting hilton management to please when you charge people that much please give them a good service i had to wast my perfume so the room can smell good. The bathroom floor was sticky and dirty the toilet was making noise after flushing this is not just for my room every room had an issue and we have to call the front desk to come and turn on the microwave fuse for use from fuse box. Don’t book your rooms here before asking someone and reading this review. I stayed there for 4 nights and i had to stay because of other families but what i am saying we paid thousands to have a bad experience and we booked hilton cuz we trusted it but now no never

Leisure Family_with_children

6/10

Pleasant

18 Aug 2025

Mohammad Najeem

My suite King room AC was leaking, the carpet was wet, that caused odor, room carpet was not fully vacuumed, WI-FI was not working, staff were friendly, during my 4th day stay house keeping only came once upon request, laundry room was in poor condition, pool water condition was not clean.

Leisure Family

8/10

Excellent

10 Aug 2025

Diane

Wi-Fi was super slow,couldn’t even use it and cable was down.

8/10

Excellent

06 Aug 2025

Dan

Overall, it was a good experience, the room was spacious, but the carpet was filthy, so much so, that the bottom of our feet were literally black if barefoot. The staff were wonderful. The water pressure in first room we were in was very low in both the kitchen and bathroom, and the toilet ran constantly. We were switched to a different room, which was much better, although the carpet was still dirty. Again, overall it was fine.

10/10

Exceptional

28 Jul 2025

Kevin

Nice new rooms. Clean

8/10

Excellent

21 Jul 2025

Danielle

The staff was incredibly helpful in resolving issues we had (a few outlets were out and we managed to obtain an early check-in). The TV didn’t work and I was a little bummed by that but the premises was clean and orderly, I’d recommend this hotel.

Leisure Family

10/10

Exceptional

10 Jun 2025

TaQuoiya

Staff was extremely friendly! If we needed anything,it was never a problem getting it for us. The kids of course enjoyed the pool, and we happened to there Easter weekend and they nad an Easter bunny there to give out baskets to the kids and take pictures with them! It was a great weekend and we will visit again!

Leisure Family_with_children

8/10

Excellent

09 Jun 2025

Laura

didn't like to have to re clean my room upon arrival...the room was nice, but too dusty...and white cleaning residue was left all over everything they touched with their towel.. so I have to \"re-clean\" what was so obvious to anyone with eyes...

Business_and_leisure Partner

4/10

Poor

06 Jun 2025

Tamika

The television didn't work

8/10

Excellent

01 Jun 2025

nicholas

Great stay

10/10

Exceptional

31 May 2025

Michael

The staff was really amazing n went above and beyond!!! Great Location!!

Friends_and_family Family

6/10

Pleasant

23 May 2025

Verified traveler

Disappointing.

Hotel needs an update. Several issues such as, no remote for second tv, only one tissue in tissue box, no ice trays or icemaker, breakfast wasnt much, no trays so you had to keep going back and forth to get a complete breakfast, had all the extras for oatmeal but they were out of oatmeal, person in charge of breakfast was sort of crabby.This hotel used to have great snacks each night, now its only one night. Breakfast used to be great too. Not anymore. Very disappointing stay.

Friends_and_family Family

10/10

Exceptional

02 May 2025

Dawn

New, clean, easy access

4/10

Poor

17 Apr 2025

Jerry

I was assigned a room that had not been cleaned. The ice bucket was on the floor by the toilet. There was a used bar of soap and rage on the sink. There were old access keys left in the room. There were empty plastic wrappers on the sink in the kitchen and the bed was not properly made with all the pillows on one bed. You have asphalt issues in your parking lot that takes away from the decor has you approach the front entrance of the bldg. The staff did not even seem concerned about the room issue. I will not be staying again. I'm sure I can get my 150-180 dollars a night to go a lot further at another chain.

Business Self

4/10

Poor

11 Apr 2025

Morgan

I'm a simple person that really was just looking for somewhere to sleep & recharge after my day. The parking for this location is awkward & limited. There was never a member of staff at the front desk when I needed to ask a question. I had to move rooms twice; my first room had no electric in half the room while my second room ended up with no working microwave, the fridge was off when I got tere (which I did not know at the time, so an entire dinner was ruined because I put my leftovers into the fridge), and there was a leak in the bathroom. My third room was fine; i had no silverware in the kitchenette, the fan/vent in the shower area didn't work, a light at the vanity flickered terribly, & there was no silverware in the kitchenette (again). There was weird damage in the rooms (the wallpaper near the toilet was brown & discolored) and the showers were (oddly) devoid of any useful ledges or shelves upon which to place my 3 cleaning items (shampoo, body soap, & body lotion). The cleaning staff did a poor job cleaning the room; essentially, they messed with the bedding, took towels & only replaced half of them, left every single light on in the room, & took the trash (including trash bags but never replaced those). I had to ask for additional towels and additional trash bags to place into my trash cans. Honestly, the worst part about the room changes is that not one member of staff seemed to care that I had to move everything to another room nor did they offer recompense.

Leisure Self

10/10

Exceptional

09 Apr 2025

Sierra

Nice!

Leisure Family

6/10

Pleasant

05 Apr 2025

Lisa

Meh

2/10

Poor

04 Apr 2025

Marie

First, they downgraded my room and wouldn't give me any money back for the downgrade, then there was a bloody towel in the bottom drawer of the dresser when we were there and then our box spring was completely broken and fell in. When I tried to sit on it. Then our toilet decided to stop flushing. Also all behind the toilet. The wall was completely discolored like there'd been some kind of accident or something. There were water bottles behind the bed. It was absolutely disgusting and I was offered nothing for compensation for it and all the rooms were booked so we couldn't switch. It was god-awful.

Leisure Family

10/10

Exceptional

09 Mar 2025

Kenneth

This is a very nice hotel. Suite was large and well appointed. Clean, quiet and comfortable.

Partner

10/10

Exceptional

25 Feb 2025

Mark

Great stay

Leisure Family

10/10

Exceptional

24 Feb 2025

Vivian

Lovely staff

8/10

Excellent

16 Feb 2025

James

The room

6/10

Pleasant

15 Feb 2025

Caleb

It was a goodnight the breakfast was good the water room was kinda .

10/10

Exceptional

04 Feb 2025

Thomas

Only compliant is the laundry room door gets locked by a third party at 10pm and doesn't open until 7am and not even the staff can get in there. So if you put a load in at 945pm, don't plan on putting it in the dryer until the following morning. Solution; Rearrange the layout if noise is the concern and dont pay someone else to lock a door.

Business

4/10

Poor

16 Jan 2025

Craig

First time in Michigan blues

Got in on Sunday evening get to my room it's freezing in there. The thermostat and heater would not work together so pretty much has to keep it like 75 in the to keep it comfy but to comfy. Toilet paper holder was broken. Wifi didn't work well. And beds were not comfy at all.

Business

10/10

Exceptional

16 Jan 2025

David

Very nice facility. Junior suite was a great value for the cost and the complimentary breakfast was better than most places.

Business

6/10

Pleasant

02 Jan 2025

Cheri

The room wasn't dirty, just didn't feel clean

Friends_and_family Family

10/10

Exceptional

29 Dec 2024

Kay

The room was so roomy! It had a full size refrigerator, and small kitchenette. An office area, a living area and a king size bed. The best shower I've ever had.

8/10

Excellent

28 Dec 2024

Alexandra

Well...I wish I could give an adequate review, but unfortunately the night we checked in, two out of three of us got hit with the stomach virus and stayed in the room the entire time. We missed out on the free breakfast, work out room, and weren't able to fully enjoy the swimming pool. Needless to say, the bed was comfortable and we were supplied plenty of towels, bed sheets and cleaning supplies to make our \"sick\" stay as comfortable as possible. Wish we could be given a \"do-over\" to enjoy all this hotel has to offer!

Leisure Family_with_children

6/10

Pleasant

23 Dec 2024

sue

The first room had no electricity at the living room sofa table or the computer desk. The phone was not connected...so no phone....the second room had a dishwasher full of DIRTY dishes and the shower did not provide sufficient water flow for a satisfactory shower for a small person, let alone a larger man. I have stayed there many times, but the quality of the stay is depreciating..,

Business

6/10

Pleasant

23 Nov 2024

Verified traveler

Went down for breakfast and coffee was out and no butter for toast. Never restocked breakfast items. So if you went down to eat within the last hour of breakfast there wasn’t much to choose from.
Also after prepaying for the room they wanted to charge me more.

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

Tiffany

Lots of shopping in the area, we also enjoyed the pool!

Leisure Family_with_children

10/10

Exceptional

11 Nov 2024

Reginald

Nice area!

10/10

Exceptional

02 Oct 2024

Gina

Excellent location

Leisure Friends

6/10

Pleasant

22 Sep 2024

Ana

AC didn’t work properly, couldn’t sleep well for being the room so hot. Don’t use the kitchen but dishwasher was falling apart and paper towel left was minimal. Room is set for 6 but needed to ask for towels and sheets as we booked 5 and was only set for 2. Breakfast menu and quality of food was one star.

Business_and_leisure Family

6/10

Pleasant

17 Sep 2024

Oliver

No one at the checkout counter. My address was incorrect in the system, and I was given the wrong breakfast time.

Business Self

10/10

Exceptional

05 Sep 2024

Kyle

Quiet neighborhood with shopping and restaurants close

Leisure Self

8/10

Excellent

04 Sep 2024

James

Breakfast buffet went downhill every day. Seemed like they were getting rid of leftovers.

Leisure

10/10

Exceptional

18 Aug 2024

Mark

Very clean and quiet

Leisure Family

8/10

Excellent

04 Aug 2024

Verified traveler

Amazing hotel w/ great amenities. Nice saltwater pool. Close to food and shopping options

Friends_and_family Family

6/10

Pleasant

15 Jul 2024

JD

Basic for the cost.

A basic stay, didnt like the remnants pet hair and smell in the room.
One of the reasons we like Homewood Suites is for the breakfast included, however the kitchenette area was under construction so the breakfast really sucked.

Business

10/10

Exceptional

14 Jul 2024

Siva

It is a very good place

Leisure Family_with_children

6/10

Pleasant

07 Jul 2024

Katy

Could use new house cleaning

The room looked great when we arrived. The. We went to take showers and there was no hot water. We had to switch rooms. The bedding in the 2nd for the pullout was disgusting. Next night we came back to the room and one of the air conditioners were not working. Went down for breakfast and water was leaking from the ceiling right onto the island that they serviced the food from.

Friends_and_family Family

10/10

Exceptional

02 Jul 2024

Verified traveler

Great stay

Nice hotel in a very convenient location. Arrived very late and the staff were super friendly and helpful.

Friends_and_family Family

10/10

Exceptional

01 Jul 2024

John M.

Convenient location. Friendly staff.

Leisure Family

4/10

Poor

23 Jun 2024

Erica

Upon arrival was greeted pleasantly by front desk and area looks clean and nice. Got keys and were told pool was down after that was the main reason Mer chose this hotel and had called vegire booking to be sure it was up and running based on reviews. SO mad for the children!! Our room looked big and nice at first glance but smelled of smoke. We booked nonsmoking. The floors were sticky dirty withy visible dirt along kitchen baseboards that could easily be cleaned. Dishes is duseasher had rice and food on them. Pull out couch had a stain and a leftover Kleenex and Gatorade lid.

Friends_and_family Family

4/10

Poor

21 Jun 2024

Amy

For the price of this hotel I expected a lot more. The breakfast only had old apples as far as fruit so that was disappointing. We booked this hotel for the pool and it was out of order so we walked to a chain hotel where the pool size was a joke. I will never stay here again and I would never refer this hotel to anyone.

Leisure Family

6/10

Pleasant

19 Jun 2024

David

Shower pressure was weak and shower head impossible to rotate. Body wash container was empty in the shower. Sofa was very spotted/dirty. My wife refused to sit on the sofa.

6/10

Pleasant

03 Jun 2024

Doug

The pullout bed had dirty sheets on and the mattress had a stain
The young lady at the desk was very helpful in getting us new sheets and blankets for the the pullout
Breakfast was nice but the person hanfing the good area was very nice but smelled of BO

Just not as good as usually for a Homewood suites

Business

10/10

Exceptional

30 May 2024

Danny

Great sleep and breakfast

Easy in easy out clean and quiet. I will definitely stay there adain

Business

6/10

Pleasant

30 May 2024

KRISTINE

No pool

This hotel was ok. The pool was under repair. I think the hotel has a management problem. Housekeeping was so so. The breakfast ran out of food and wasn't replaced. The dishwasher was full with dishes.

Friends_and_family Family

4/10

Poor

28 May 2024

Chtilian

Nothing to like about.

6/10

Pleasant

05 May 2024

Amber

Breakfast was always cold and ran out of toilet paper in the hotel. Room was not very clean and linens
Did not fit the bed .

Business Family

10/10

Exceptional

28 Apr 2024

Francine

Friendly staff

2/10

Poor

20 Mar 2024

Kayte

I have photos of what shape the hotel room was in. The fold out couch bed sheets were not changed and when we pulled it out the following came with it...
a pop can
scissors
3 candy bar wrappers
and a light bulb.
overall we did not think our room was clean at all! We will not be going back!

Leisure Family

10/10

Exceptional

02 Mar 2024

Patricia

Inside building had very nice design and decor.

Leisure Family

10/10

Exceptional

25 Feb 2024

Kathy

Clean, and nice area.

10/10

Exceptional

19 Feb 2024

Kimberly

Exceeded expectations

Beautiful hotel and room, great breakfast. We had adjoining rooms perfect for the family. Kitchen is a plus with small children.

Friends_and_family Family

4/10

Poor

13 Feb 2024

Sarah

Needs new management

Heres the deal. The hotel is nice, really has potential to be great. Our room wasnt very clean, we only had 2 towels for 6 guests. No sheets for the pull out sofa, and the floor was super sticky. The young man that was working was very nice and did help get us towels and cleaned the floor but the room should be stocked and ready for the guests losted on the reservation. The pool was cloidy and green so we didnt get to use that even though that was a big part of why we booked. And then bfast was supposed to go until 9:30am but thwy started tearing it down at 9am. A couple of guests walked down and seen the half bar and left. The beds were some of the worst. There were a couple points i did like, decor was nice, room set up was great, shower worked well and drained and they had 2 rolls of tp open. None extra tho. Ultimately ifthe management was better, this hotel could be great.

Friends_and_family Family

6/10

Pleasant

02 Feb 2024

Verified traveler

The pool was green. The bathroom in my room had some mold in the shower and rust marks on the wall behind the toilet.

Friends_and_family Family