Name: Erzherzog Rainer
Address: Wiedner Hauptstrasse, 27-29, Vienna, 1040, AT

10/10

Exceptional

01 Aug 2026

ozan

Everything was amazing...

10/10

Exceptional

25 Jul 2026

Brian

Fantastic service and friendly reception staff. Conveniently located near U1 line and walkable to much of the city’s sights. Elevator is a bit slow and small, so consider the stairs as a backup option.

10/10

Exceptional

16 Jul 2026

Nicholas

Staff were friendly and helpful; whilst the rooms were clean. Breakfast was also excellent

Self

8/10

Excellent

02 Jul 2026

John

Love it when people write “lovely and clean” where do they normally stay?

Nice little hotel for short stay breakfast adequate but busy in buffet area after 9:00 so go earlier.

Comfortable rooms but for “green” reasons they set the aircon temp in all rooms offering a “fan” if that is too warm (21c btw) I like it colder so slept on top of duvet on comfortable matress.

Hotel is handy for transport options.

I would not stay again but only due to stance on aircon which I wasn’t aware of prior to arrival but you are.

Rest of stay was great including all staff.

Partner

10/10

Exceptional

27 Jun 2026

Steven

One of the best hotels that we've stopped in, good quality but also friendly and welcoming. The hotel felt very secure and safe, in a good location.
We were happy to walk into the centre of Vienna or to Karlsplatz underground station, which has excellent connections to other parts of the city including Schonbrunn and Prater Park with the famous Ferris Wheel. For anyone who is not happy to walk far, there is also a tram service very nearby.
The breakfast was excellent, with a good selection of cereals, cooked food, bread, fruit, yogurt etc.
The room was an adequate size, with a safe, air conditioning and a very good bathroom and everything else we needed.
We had two evening meals in the restaurant, which was very good though with relatively few options. There are also a variety of other restaurants nearby.
The hotel staff were very polite, friendly and helpful, providing advice and a tourist map on request.
If we visit Vienna again we would hope to book Hotel Erzherzog Rainer again, as our first choice.

Partner

10/10

Exceptional

13 Jun 2026

Trisha

Great place in a great location - very close to train stations and also walkable to old Vienna. The property is beautiful. We were in a “petit” room, which was small but very well appointed. Beautiful towels, great shower and very kind staff. The included breakfast was superb! Would highly recommend and would stay here again.

Partner

10/10

Exceptional

28 May 2026

Jeffrey Wayne

This is historical buildling which was one of oldest buildings that survived the bombings back then in WWII. Fanastic building.

Self

10/10

Exceptional

27 May 2026

Sarah

Beautiful old building with lots of history. Very comfortable bedroom and powerful shower. Our room faced the side street and was very quiet. Breakfast was very good with a great selection and evening a beautiful room.
The hotel is close to some really good restaurants and a traditional cafe, away from the hustle and bustle of the city centre. It’s an easy walk to Opera, Belvedere and the main station.
Would recommend staying here

Partner

10/10

Exceptional

18 May 2026

Rory

such lovely staff. good location for early central flea market on saturdays, and everywhere’s a 20 min walk. breakfast is large and varied but no pork products (bacon, sausages) so everything tastes a bit weird. probably totally fine if you’re there for a few days, but after staying for >a week it begins to frustrate. i’ll return next time
i’m in vienna.

Self

10/10

Exceptional

13 May 2026

Stephen

We had an exceptional stay, the staff were very kind and accommodating, the cleanliness of the room.and common areas was immaculate and our breakfast was excellent.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Jesse

Excellent stay, absolutely enchanting hotel. Friendly, helpful staff and the breakfast was top notch. Very convent to the U1 line to get around the city but easily walkable to everything you might need. Really fantastic hotel and several nice restaurants serving a diversity of cuisine just a short walk away.

Self

8/10

Excellent

27 Apr 2026

Vipul Kumar

Breakfast menu was good .

Family_with_children

8/10

Excellent

26 Apr 2026

Darline

Beautiful and classy hotel in a nice neighborhood just outside the outer ring. Very walkable and close to public transportation. Clean rooms and excellent breakfast. We would stay here again.

Partner

10/10

Exceptional

23 Apr 2026

Lissette

Beautiful property. Will definitely recommend and stay again. Danke Schön😊

Family

10/10

Exceptional

10 Apr 2026

Charles

This hotel is from the late Victorian era and has that charm, but also the room sizes for that time.
The breakfast buffet was excellent with many hot and cold offerings and an attentive staff that kept the items stocked.

Friends

8/10

Excellent

06 Apr 2026

Lyazzat

Good

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Paul

Clean rooms. helpful desk staff and available 24 hours. Had the best breakfast that we had during our stay in Europe. A very large selection of pastries, cereals, drinks, and hot buffet specialties.. Very good restaurant with indoor views along the street and enjoyable menu. Also very grateful how all the staff spoke English. It should not be taken for granted that these individuals have taken the time necessary to learn multiple languages.

Partner

10/10

Exceptional

01 Apr 2026

Lawrence

Staff was extremely helpful and friendly. Room was comfortable.

Partner

10/10

Exceptional

26 Mar 2026

JESSIE

I found the hotel was fine. Services i needed were avaliable. It is old school, but very decent.

Self

8/10

Excellent

24 Mar 2026

Robert

The public areas of the hotel are beautiful. Crystal chandeliers, marble floors, gorgeous artwork. My family reserved two rooms, but they were starkly different from one another. One seemed old and dated while the other was modern. It was like one of the rooms hasn't been renovated yet. That's the reason behind my 4 star rating. The breakfast buffet was wonderful and had a good selection. The staff was kind and helpful. Location was great, near the Underground and tram stops. Overall, it was a good value! I would stay here again.

Family

10/10

Exceptional

07 Mar 2026

Paul

Great hotel ideal for business congress and vacation

Business

10/10

Exceptional

28 Feb 2026

Almira

This was my first time staying at this hotel. I loved every moment of it. Great location, very helpful and friendly staff. Very generous and delicious breakfast was included in our rate. I will definitely consider staying at this hotel again.

Self

10/10

Exceptional

25 Feb 2026

Vlad

Wonderful service and breakfast.

Partner

10/10

Exceptional

21 Feb 2026

Myroslav

Good

10/10

Exceptional

12 Feb 2026

Christopher

Great hotel with traditional furnishings. Excellent breakfast and location. Quiet room

10/10

Exceptional

10 Feb 2026

ayse gul

We stayed for two nights and the hotel is in a great location, within walking distance of Kärntner Straße, in a very safe and secure area. Breakfast was excellent, and the restaurant offers a good variety of food if you prefer not to go out to eat.
The rooms are very clean—ours was a bit small, but we had a balcony with a nice view, which made up for it. The staff were extremely friendly and helpful. We really loved our stay and would definitely recommend this hotel.

Leisure Family

10/10

Exceptional

26 Jan 2026

Jeanfranco

The breakfast was great!

Leisure Family

10/10

Exceptional

25 Jan 2026

Donald

Great service from all staff. Restaurant and front desk. Clean rooms friendly maid service.
Excellent food. Close to activities

Partner

10/10

Exceptional

18 Jan 2026

Wayne

Very clean - super friendly and helpful staff

Leisure Partner

10/10

Exceptional

03 Jan 2026

Mark

Best ever, in all areas!!

10/10

Exceptional

03 Jan 2026

Mark

great hotel in good location. best breakfast

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

LAZAROU

Great hotel!! Clean rooms!! Excellent staff!!

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Toni

Amazing and helpful staff, beautiful rooms and convenient location! Breakfast had many options even for my gluten free vegan needs

Leisure Friends

10/10

Exceptional

20 Dec 2025

Tatiana

Clean rooms, nice staff and great location

8/10

Excellent

20 Dec 2025

ROSA

Everything was fine. Thank you!

Business

10/10

Exceptional

17 Dec 2025

Jennifer

Everything about my stay at the Hotel Erzherzog was wonderful! The room was a good size and very comfortable with excellent hot water and water pressure in the shower. There were, also, heated floors, and a heated towel rack in the bathroom. They don't automatically provide robes and slippers to the room, but they happily had them sent to me in the room when I requested them. Everyone from the front desk to the housekeeping to the restaurant servers were super friendly and helpful! Breakfast was very good with a wide variety of dishes to choose from including non-dairy milk options for the coffee machine, and champagne should you choose. I definitely look forward to returning when I go back to Vienna!

Self

4/10

Poor

15 Dec 2025

Aleksandra

It’s a good hotel overall, with friendly service and a pleasant atmosphere. However, the rooms are surprisingly small. Although the total square meters may look generous on paper, the layout is quite unusual: there is a long, spacious corridor, but almost no room around the bed, which makes the space feel tighter than expected.

Breakfast is abundant but very busy, and the dining area can feel a bit like a cafeteria during peak hours. The location is also a bit far from the city center, so keep that in mind if you prefer to walk everywhere.

Still, the staff are attentive and polite, and the hotel maintains a nice, clean environment. With a few improvements to the room design and breakfast flow, it could be an excellent place to stay.

Leisure Partner

6/10

Pleasant

14 Dec 2025

Rene

Not for us. Central heat that couldn’t be changed for the room and in all common areas made it feel like we stayed in a Sauna. Staff in the restaurant was the unfriendliest we had encountered in a long time (excluding breakfast staff here)

Leisure Family

10/10

Exceptional

30 Nov 2025

Robert

Charming hotel with style and touches of sophistication located near Karlsplatz. Would stay again

Partner

6/10

Pleasant

23 Nov 2025

P

The breakfast area was the problem. The staff were excellent but the space available made the breakfast chaotic. Too many people in too small a room.

My room was a bit small. The bathroom was excellent but the bedroom needs a makeover.

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

Santosh

Excellent hotel. Very clean, good breakfast

10/10

Exceptional

14 Nov 2025

Manuchehr

Great service! Clean room.

8/10

Excellent

11 Nov 2025

Gerald

The staff was extremely courteous and helpful. The room was spotless and housekeeping came daily

Leisure Partner

10/10

Exceptional

04 Nov 2025

Hannah

Lovely hotel. We especially loved the breakfast.

Leisure Family

10/10

Exceptional

27 Oct 2025

Armen

Great place,close for everything,good staff!

Leisure Self

10/10

Exceptional

24 Oct 2025

Neil

Breakfast options were very good, room was comfortable and quiet, staff were friendly and helpful.

Friends_and_family Friends

10/10

Exceptional

22 Oct 2025

Sherry

Beautiful well maintained hotel beautiful inside & out. Friendly & accommodating staff. Excellent breakfast wide variety to choose from. Highly recommend to fellow travelers ⭐️⭐️⭐️⭐️⭐️

10/10

Exceptional

20 Oct 2025

Annette

Really nice hotel and great location

Internet connection was working fine. Staff was very friendly and helpful! Breakfast buffet was very tasty and had great options (including vegetarian). Hotel room was very clean and comfortable.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Caroline Emma

This is an excellent hotel with knowledgeable, helpful staff who speak very good English, the breakfast is fabulous, and the situation is great for the centre of the city (about a ten-minute walk). The stylish décor gives an added sense of luxury. There is a very good restuarant attached to the hotel. Extremely good value considering the quality of everything. Would definitely return and highly recommend this hotel.

Leisure Friends

10/10

Exceptional

17 Oct 2025

Mila

All superb.

Leisure Friends

10/10

Exceptional

13 Oct 2025

Ayodele

Excellent!

10/10

Exceptional

11 Oct 2025

Nitin

The rooms were good size and well maintained. The breakfast was also good with sufficient variety. The staff were also great and very accommodating.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Christopher

breakfest was nice

Leisure Partner

10/10

Exceptional

02 Oct 2025

Karin

Lovely hotel room with elegant colour scheme and historic character. Real attention to detail in rooms and across the hotel. Felt instantly very comfortable. Breakfast was very varied, thoughtful mix of options and delicious. Friendly staff. Staff surprised us with a small unique gift since one of us had their birthday. It helped to make the day special.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Syarifah

Staff were great. Room was clean and comfortable. The tram stop is very close and the metro is a short walk. Lots of restaurants within 10 minutes walking distance. Street was also very quiet at night, great for a good night’s sleep.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Genevieve

Best breakfast! Location is very good. Only positive things to say and I would totally recommend it!

Partner

8/10

Excellent

29 Sep 2025

Leanne

Friendly staff , clean rooms , good buffet breakfast and Good location

Leisure Partner

10/10

Exceptional

27 Sep 2025

Napualokelani

Beautiful hotel, great staff, easy check in. Great location.

Self

8/10

Excellent

25 Sep 2025

Joseph

Comfortable and clean room with nice modern bathroom. Staff was friendly. Location is great. Walking distance to major sights. Easy transportation options nearby. Breakfast choices were plentiful but were, in our opinion, of low quality. That would be the only negative comment about this hotel.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Robert

Very classy place close to everything

Leisure Partner

10/10

Exceptional

22 Sep 2025

MaryAnn C

The hotel was very clean, well staffed, had a wonderful breakfast and also a very nice on-site restaurant. Most sights were within walking distance and the tram was just outside the door. Excellent accommodation!

Leisure Partner

10/10

Exceptional

20 Sep 2025

Shorouk

This hotel is very nice and has a great vibe, the staff are great, breakfast was great and noticeably fresh

Leisure Family

10/10

Exceptional

17 Sep 2025

Gayane

Exceptional 4 star hotel in a good location on midway from main train station to the core city centre. Elegant property, nice breakfast and friendly, responsive, helpful staff.

10/10

Exceptional

16 Sep 2025

Hector

Definitely one of the nicest hotels I’ve stayed at. It felt upscale, everything was super clean, and the overall vibe was just really pleasant.

Leisure Self

10/10

Exceptional

14 Sep 2025

Stephanie

Amazing stay

We had an amazing stay! The hotel was in a convenient location between the train station and the old town. The included breakfast was delicious. We would recommend this hotel to anyone looking for a boutique hotel experience.

10/10

Exceptional

08 Sep 2025

Heather

It was a beautiful historical hotel with charming architecture. The whole place was very clean and all the staff were friendly. The breakfast was excellent as we dined in a beautiful room . The train stop was a short walk . Plenty of places to dine close by .

Leisure Partner

10/10

Exceptional

07 Sep 2025

Verified traveler

Excellent service, luxurious accommodations, and a prime location

Leisure Family

10/10

Exceptional

02 Sep 2025

Mitali

Great breakfast buffet! They even left a small souvenir for our lil one, which was sweet.the staff is also very kind and helpful.

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

David

Excellent

Lovely hotel. Everything felt as if some thought had gone into it.
Comfy bed.
Shower was the best ever.
Staff were lovely.

Partner

10/10

Exceptional

27 Aug 2025

Jon

Highly recommended

Stayed 3 nights. Great unique hotel and great service. Price was good. Walking distance to major sites in old town, but far enough away where it is more quiet.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

riba

Wonderful property, great service, great breakfast, close to many attractions, and transportation

Leisure Partner

10/10

Exceptional

22 Aug 2025

Shakuntala Devi

Although we were on the 3rd floor, there was a lot of noises specially early morning. Hotel is a little way from main centre, but easy transport to everywhere once you have mastered the metro, tram and buses.
You can walk to the main sites but need good shoes as lots of cobbled areas.Breakfast plentiful, but a little congestered as buffet is in a small area, not easily navigated as hotel was busy, so lots of guests. Staff at Reception were all very pleasant and accommodating. Beautiful interior, clean and old-fashioned. You could imagine Miss Marple having afternoon tea in the salon.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Indra

The property was really charming and lovely. First time travelling with a baby and the staff made us feel right at home. Breakfast was delicious with different options every day. Don’t skip the coffee bar. The restaurant is extremely good and a must eat while you’re staying there. Thank you for a lovely stay.

Leisure Family_with_children

8/10

Excellent

15 Aug 2025

Verified traveler

A/C not working

The air-conditioning was not working. A fan was provided which was adequate because the outside temperature was around 25C. Would not have been pleasant if it was warmer. We were informed that although the controller states air conditioner -it was just an air-cooler. The on-site restaurant was also closed during the period of our stay.

Partner

10/10

Exceptional

07 Aug 2025

Neha Nitin

Excellent rooms, buffet.

8/10

Excellent

27 Jul 2025

Susan

This is a charming, historic hotel in a great location. Breakfast was delicious. Our main complaint was the lack of air conditioning. They said they had air in the room, and we adjusted the thermostat numerous times, but the temperature remained quite warm and room stayed stuffy. I’m glad I had a portable fan with me, which helped a bit.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Dania

Awesome

10/10

Exceptional

21 Jul 2025

tim

This property is located close to a supermarket, cafes, a few restaurants and the tram! The neighborhood is very quiet and easy to navigate.

Leisure Partner

10/10

Exceptional

19 Jul 2025

nancy

This is a fabulous old hotel with rich history .
The staff was amazing, so nice, so helpful
Gave us suggestions for eating. They provided us with a fan .I was so thankful there was air conditioning but, it had a set limit. The staff immediately suggested a fan which they got us ASAP. Staffed 24 hours at front desk .Highly recommend.

Leisure Family

10/10

Exceptional

13 Jul 2025

Mimosa D

The breakfast was excellent and the staff were friendly and helpful!

Leisure Partner

10/10

Exceptional

05 Jul 2025

James

The staff was excellent, allowing me to leave my luggage after my check out for a couple of hours before my taxi to the airport. The room was also very clean with very comfortable beds and the food at breakfast was delicious along with the restaurant I went to in the evenings which was excellent with lovely staff!

Leisure Self

10/10

Exceptional

03 Jul 2025

McCallum

Very good location. Super friendly staff.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Chi Hung

Clean and spacious room. Friendly staff, good breadfast

10/10

Exceptional

26 Jun 2025

Joyce B

Convenient to all transportation
Good breakfast buffet
Wonderful staff

Leisure Friends

10/10

Exceptional

24 Jun 2025

Verified traveler

Favourite!

Have stayed here often and always return.
Old Vienniese charm and tradition.
Staff excellent, helpful, friendly.
Breakfast excellent and served in a proper diningroom.
Near the Opera/Ring with good tram and underground nearby.

Partner

2/10

Poor

21 Jun 2025

Jaime

The air conditioning was too hot
We sweated the whole stay
The staff didn’t help saying that is what it is and would not make it cooler

Business Partner

10/10

Exceptional

18 Jun 2025

Massoud

Like the location, breakfast but my room was a bit small

Leisure

10/10

Exceptional

17 Jun 2025

Reinaldo

stay 4 nights at this hotel it was a good expirience. good breakfast. clean room
hightly recomended to stay in vienna
pretty close to public transportations and many historic places

Leisure Family

10/10

Exceptional

16 Jun 2025

karen

The hotel location was excellent equally matched by the staff. It was a short walk to the city center and there were restaurants and shopping close to the hotel.

We’d visit again!

Leisure Partner

8/10

Excellent

15 Jun 2025

Nick

Another enjoyable stay

Another enjoyable stay at this comfortable hotel. Very friendly staff. Tube and tram stops nearby take you into the centre if you don’t want the short walk

Partner

8/10

Excellent

09 Jun 2025

Jeffrey

Beautiful old world charm with updated rooms. Rooms are small but very nice. Breakfast had great options for everyone.
Public transportation available right outside the hotel and easy to use.
Property location is very nice. Restaurant's and cafe's in walking distance. Easy commute to downtown Vienna and all the tourist locations.

Leisure Family

10/10

Exceptional

03 Jun 2025

Veronica

Clean and quiet! Friendly staff, amazing breakfast buffet, and close to restaurants and the tram. Within walking distance to center of town.

Leisure Family

10/10

Exceptional

24 May 2025

Soumya

Definitely recommended!

Loved the stay
Very courteous and friendly
Always ready to help
Great breakfast and amazing location to go to any place in Vienna

Friends_and_family Family

10/10

Exceptional

16 May 2025

Timothy

Three days in Vienna at the Rainer was wonderful. Wish we had time to stay longer.

Leisure Friends

10/10

Exceptional

13 May 2025

Hanna

We loved our 2 day stay here. Easy 15 min walk from the train station and 15 min walk into the centre of Vienna. The front desk staff were incredibly welcoming and kind. Breakfast was excellent and there were plenty of options. Bed was comfortable and the room was clean and plenty big enough- we were out and about most of the day anyways. Felt like a safe and easily walkable area even after the sun had gone down and we had had some wine. Would definitely stay again. Thanks!

Leisure Family

10/10

Exceptional

04 May 2025

Verified traveler

Great

Great hotel

10/10

Exceptional

29 Apr 2025

Michael

Great hotel, great service, great location

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

Douglas

very nice hotel

Leisure Family

10/10

Exceptional

19 Apr 2025

Antoinette

This was a very nice stay! My husband and I were very pleased with the nice breakfast, chocolates on the pillows, and their overall service. We had a overnight train, and the hotel held our luggage all day free of charge until our train. We would definitely stay here again if we come back to Vienna!

Leisure Partner

8/10

Excellent

18 Apr 2025

Brad

Very nice old building

Leisure Self