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Suzanne Hotel Pension

Vienna · Austria

Walfischgasse, 4View location

9.0/10Excellent377 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort8.4/108.4
Condition8.6/108.6
Location10.0/1010.0
Neighborhood9.8/109.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Suzanne Hotel Pension

Suzanne Hotel Pension features a total of 24 accomodation units. Suzanne Hotel Pension offers Wi-Fi internet connection in communal areas. The reception desk is not open throughout the day. Additional fees may apply for some services.

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With a stay at Hotel Pension Suzanne, you'll be centrally located in Vienna, steps from Vienna State Opera and 8 minutes by foot from St. Stephen's Cathedral. This pension is 0.2 mi (0.3 km) from Hofburg Imperial Palace and 0.4 mi (0.6 km) from Spanish Riding School.

Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 40 per vehicle (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Croatian

    Italian

    French

    Serbian

Nearby attractions

Kärntner Straße 0.1 km / 0.1 mi
Vienna State Opera 0.1 km / 0.1 mi
Casino Wien 0.2 km / 0.1 mi
Ringstraßen Galerien 0.3 km / 0.2 mi
Albertina 0.3 km / 0.2 mi
Hofburg Imperial Palace 0.3 km / 0.2 mi
Ronacher 0.4 km / 0.3 mi
Vienna Music Society 0.4 km / 0.3 mi
Karlsplatz 0.5 km / 0.3 mi
Graben 0.5 km / 0.3 mi
Stadtpark 0.5 km / 0.3 mi
Austrian National Library 0.6 km / 0.3 mi
Karlsplatz Stadbahn Station 0.6 km / 0.3 mi
Spanish Riding School 0.6 km / 0.4 mi
Stephansplatz 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 24
  • hotel
  • Wi-fiExtra charge
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suzanne Hotel Pension

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suzanne Hotel Pension

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suzanne Hotel Pension

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suzanne Hotel Pension

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suzanne Hotel Pension

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suzanne Hotel Pension

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suzanne Hotel Pension

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suzanne Hotel Pension

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH KITCHENETTEDOUBLE • WITH KITCHENETTEDBL.KT

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Suzanne Hotel Pension

    DOUBLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Suzanne Hotel Pension

9.0
Excellent
377 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
10.0 /10
Neighborhood
9.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Charlotte
What a great little fun. Extremely quaint, but right in the middle of the city.
Family
10/10
Exceptional
15 Jul 2026
Deborah
Lovely property. The room was the perfect size for our family of four with separated bathroom area and a kitchenette. AC was a portable unit and cooled the room well.
Family_with_children
10/10
Exceptional
04 Jul 2026
Reina
Hotel Pension Suzanne was perfect for my group of 10. We enjoyed the area, which is full of shops and restaurants. Sandra and her team were very friendly and helpful. Will stay here again!
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Ekaterina
Absolutely amazing staff and great location
Family_with_children
10/10
Exceptional
28 Jun 2026
Lida
Super friendly staff, clean rooms every single day of our stay, conveniently located in the most prime location in Vienna, we could walk to almost every significant spots we were planning to visit. Highly recommended!
Family_with_children
10/10
Exceptional
26 Jun 2026
Zefania
The staff were very friendly and helpful. The room was clean and inviting. The hotel is located in the center of the city with plenty of public transportation near by.
Partner
10/10
Exceptional
25 Jun 2026
Erica
Portable AC unit worked great!
Family_with_children
10/10
Exceptional
21 Jun 2026
Barbara
Very convenient location
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Pamela
The room was clean and extremely spacious, plenty of room for 3 people. Appreciated the coffee and tea in the room. Excellent location!!! Easy walk to all sites, shopping, restaurants and cafes! Would definitely stay here again!
Family
10/10
Exceptional
14 May 2026
Michael
No air conditioning
8/10
Excellent
08 May 2026
Rowena
Excellent situation near the underground, opera house, Sacher Cafe and shopping. Hotel staff friendly and helpful. A practical choice, clean and comfortable.
Partner
10/10
Exceptional
17 Apr 2026
Shirani
Great location
Family
10/10
Exceptional
09 Apr 2026
Diane
We were there when it was rather cold outside. The temperature in the room was perfect. The location of this boutique hotel was absolutely perfect since we were attending an opera. What we found most extraordinary was the absolute quiet of our room. I don’t think we’ve ever stayed in a quieter place and we slept amazingly well.
Partner
8/10
Excellent
03 Apr 2026
Thomas
A quaint, comfortable place to stay right in the cultural centre of Vienna. The room was clean and tidy, with great bathroom facilities and warm.The staff were very friendly and helpful.
My only ''complaint' was the noise from other residents which was loud and woke us up a few times. The floorboards above our room creaked and we could hear everything going on in the room next door.
Partner
10/10
Exceptional
30 Dec 2025
Hector
Place was very clean and staff courteous and receptive at all times. Location is fantastic!!
10/10
Exceptional
17 Dec 2025
Vanessa
We loved our stay here. You couldn’t ask for a cleaner room, easier check in or better location!
Leisure Family
8/10
Excellent
14 Dec 2025
Kelley
Staff was fantastic. Quick and easy check in. Was able to communicate to the staff and they had the room available earlier for us.
Friends_and_family Friends
6/10
Pleasant
04 Dec 2025
Yvette
Great location. Close to everything within walking distance. Staff is very friendly. Rooms are very clean. The only reason I'm giving ok review is because the room had a strong smell of cigarettes and sweat which. Also.the people statujg above us kept making noise after 11pm they were running around . Other than everything is great.
Leisure Family
10/10
Exceptional
28 Oct 2025
Mark
Pension Suzanne is a wonderful place to stay in central city, Vienna, Austria. Perfectly located in the heart of Vienna, the rooms are clean, tastefully furnished, and comfortable. The staff is superior, making every effort to help and make one comfortable.
Friends_and_family Family
10/10
Exceptional
05 Oct 2025
Janelle
great location. centrally licated for all downtown Vienna. rooms are large and very comfortable. will recommend to everyone.
Partner
10/10
Exceptional
27 Sep 2025
Marco
Great location. Outdated room but overall good.
Leisure
8/10
Excellent
22 Sep 2025
Andrei
Once one \"north american\" person gets over the first impression of an \"european apartment\" the place is very convenient and has many advantages. The location is right downtown, has a kitchenet where you can basically cook your own food if that's what you want. The place is clean, and the staff is vacuum and cleaning every day. Sometimes there is some noise from the internal court but nothing major.
Leisure Partner
10/10
Exceptional
22 Sep 2025
David
This was a great location for walking to most places in Vienna.
Leisure Partner
10/10
Exceptional
12 Sep 2025
Steven
Hotel encompasses selected rooms within an apartment building. Outstanding central location near Opera, Karlsplatz, ring road, and city center pedestrian shopping and dining zone. Interior decor is a bit dated, but good value for location.
Leisure Family
8/10
Excellent
11 Sep 2025
Shalini
While very unassuming from the outside, this hotel is a little gem right in the centre of all the activities. Very close to the opera, the metro and shopping and restaurants. Staff are very friendly and they keep the rooms very clean. There are some stairs to navigate and the elevator is a bit slow and small, but loved the hotel.
Leisure
10/10
Exceptional
22 Aug 2025
myroslaw
One of the nicest boutique hotels we have ever stayed at. Beautiful old Austrian decor. You could not ever find closer location to everything. Hop on hop off bus right out the door, abundant food mètres away and shopping steps away.
Highly recommend
Leisure Family
10/10
Exceptional
15 Aug 2025
I-Chen
The lady at the reception was very friendly and helpful. The rooms are very clean and spacious. Very comfortable stay!
Leisure Family
8/10
Excellent
21 Jul 2025
Kim
Pension Suzanne is an older hotel conveniently located near the Opera House, making it an ideal choice for first-time visitors to Vienna like us. The decor offers a charming glimpse of Vienna’s past, which I really appreciated. The air conditioning was a welcome relief during the particularly warm days of our stay. Our room was cleaned daily, and while guest services aren’t available around the clock, I truly valued the warm, personal greetings we received each time we passed the reception. Considering the price, I found it excellent value and would gladly stay here again on a future visit to Vienna.
Leisure Family
10/10
Exceptional
12 Jul 2025
Amandine
Nice staff. Great location. Very quiet. Comfortable beds. I recommmend.
10/10
Exceptional
10 Jun 2025
Rebecca
This was a cute little property right by the Opera. It is somewhat of an odd setup and a little outdated, but it was cozy and served all of our needs. It was a great location. Would stay here again.
Leisure Friends
10/10
Exceptional
07 May 2025
Theresa

Comfortable and convenient

Comfortable hotel near square of shops and restaurants. The manager is very nice. Umbrellas available to loan for rainy days. Few steps away from a delicious cafe. Walking distance to a lot of sites.
Friends_and_family Friends
8/10
Excellent
26 Apr 2025
Steven
The staff was very friendly and helpful.
The room was clean and well appointed.
The only downside to our room was a lack of spaces to put our luggage.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Andreas
Perfect place, thank you
Leisure Self
10/10
Exceptional
30 Mar 2025
MARIO
Excellent
10/10
Exceptional
04 Mar 2025
Margaret
Quiet traditional and cosy pension, fabulously placed 2 minutes from the opera house. Helpful staff. Room very comfortable, clean and warm. Good shower/wifi and there’s a lift for upper floors. Its not a modern hotel with loads of extra facilities but I don’t want /need that. They look after cases after check out and provide tea/coffee in the room.
Leisure Self
10/10
Exceptional
10 Jan 2025
James

Great location Friendly staff.

At first, I thought the hotel was a little sketchy. It has a very small elevator, which you have to take up one floor to reach the reception desk. The \"Reception\" is just a small office that seems pretty outdated. But the place really grew on me after a couple days. The room was very nice, the beds very comfortable, and it was very quiet despite being in a busy part of the city. The staff were very friendly and helpful. Best of all, the location is outstanding, a block from a tram and subway stop and easy walking distance to the museums, St. Stephens Cathedral, and other sights in the old town.
Friends_and_family Family
8/10
Excellent
06 Jan 2025
Julie
Room was large and clean. Old world charm in a fantastic location. It is not a 24 hotel reception service for those that want that.
10/10
Exceptional
23 Dec 2024
Verified traveler
Great location. Clean and safe. Staff was great. Fyi, reception close at 10pm and staff available for emergency. Hotel in part of commercial and residential building. So not your typical hotel setting.
Friends_and_family Family
10/10
Exceptional
20 Dec 2024
Margaret
I had a double room with kitchenette and balcony. It was spacious, quiet, clean and right by the opera house. I was visiting for music so perfectly placed in the centre of town. It’s an old fashioned pension which I love - not for those who want a modern hotel room which could be anywhere. There was maid service daily - the staff were charming, coffee and tea stocked up daily and the small kitchen was well equipped. Shower was hot and worked well. Central heating was toasty (I was visiting in winter). A small lift also so no need to haul luggage up stairs. This is not a hotel with lots of facilities but I didn’t need that type of accommodation.
Leisure Self
8/10
Excellent
19 Dec 2024
Amy
Great location!
4/10
Poor
17 Dec 2024
Tracy
The bathrooms have high-walled tubs, not showers. It was treacherous getting in and out as they did not provide bath mats. There was also a small ledge from the doorway area to the sink that was unmarked and difficult to see which tripped me up a couple of times.

The radiator could not be adjusted and was way too hot, leaving me to open a window in December.

The mattress was as hard as a futon and the pillow was flat.

The staff were friendly, the place was clean, and the location central.
Leisure Friends
10/10
Exceptional
24 Nov 2024
Verified traveler

Great hotel

The hotel is in the perfect location for a stay in Vienna..shops and restaurants nearby. The rooms are clean and staff very helpful and friendly.
Friends_and_family Family
8/10
Excellent
24 Nov 2024
Michael
Great location
Large room
Leisure Family
10/10
Exceptional
21 Nov 2024
John
This is an older hotel and building, and the entryway and corridors to the rooms have a municipal feel to them (until you walk through the interior doors to the small hallways leading to the actual rooms). However, the room was large and clean, well-furnished, and the beds very comfortable. The staff could not have been more friendly. The location simply cannot be beaten. Directly within Vienna's Old City, exactly where tourists like we were would want to be. Nice, locking room for luggage storage if needed also. I would absolutely stay at Pension Suzanne again (and hope to: loved Vienna).
Leisure Family
8/10
Excellent
20 Sep 2024
Verified traveler
Charming suite and very central for transit. Only downside was weak wifi.
8/10
Excellent
12 Sep 2024
Boris
The location of the hotel is perfect if you are looking for quick and easy access to all the sights in the historic part of city. The room was spacious and had a separate kitchen which was helpful. Overall the hotel was very nice and comfortable. I would recommend it and would stay there again should I come back.
Leisure Family
6/10
Pleasant
05 Aug 2024
Douglas
We liked everything about this place except the air conditioning was AWFUL!
Leisure
10/10
Exceptional
31 Jul 2024
Katherine
This is a small, residential-feeling place in the absolute heart of historic Vienna. Service with a smile and working AC! The building is \"historic\" so outlets are limited, and the rooms are NOT large, but the place is elevated by small thoughtful touches and a very helpful front desk that made it feel almost like a homestay. Great value overall!
Leisure Family
10/10
Exceptional
27 Jul 2024
Phillip
Excellent location and friendly staff
Leisure Family
10/10
Exceptional
29 Jun 2024
Rafi
Beautiful elegant hotel rooms - such a gem and a historic hotel in the center of Vienna!
Leisure Partner
10/10
Exceptional
27 Jun 2024
Yvonne
The room was a little cramped. Other than that, the location was the best. Every major site is very close by. No need for any kind of public transportation at any time, except to get to the airport.
10/10
Exceptional
02 Jun 2024
andrew
Great stay at this apartment. Great location and great crowd and vibrant crowd in this area.would definitely stay here again.
Leisure Family
10/10
Exceptional
01 Jun 2024
Thomas
Perfect location.
Leisure Partner
10/10
Exceptional
18 May 2024
gevik
No complaints at all
Friends_and_family Family
10/10
Exceptional
28 Apr 2024
Zhao Yuan
Very center of Vienna, walkable to all the interested places! It’s a little small room but clean and comfortable. Recommended!
Leisure Family
10/10
Exceptional
22 Apr 2024
DeeAnn

Location and Charm

Great location, friendly helpful staff! Was able to store luggage before and after checking in and out. Very secure, and nice amenities. Very charming and old world. Elevator, and comfortable.
Partner
8/10
Excellent
21 Apr 2024
Saad
Short trip with family, convenient location to City Center attractions.
Leisure
10/10
Exceptional
06 Apr 2024
Murray
Staff was extremely helpful.
Leisure Family
8/10
Excellent
04 Mar 2024
Samantha

Great little hotel in top location

We had a wonderful stay at the Pension Suzanne! The staff was very helpful and friendly, and the rooms were cleaned to perfection everyday. The location was right in the middle of Inner Stadt and a few minutes away from major sites like the Opera, Stephansplatz, and Hopsburg Palace. Our room was a tad on the small side and could use a little updating but that's to be expected in a major city like Vienna. We had a wonderful stay and can't wait to be back again!
Business
10/10
Exceptional
06 Jan 2024
Sofia Catherine Isleta del
This location was perfect!! It’s not a fancy hotel but very clean and located between a boba shop and a Korean snack shop. There’s also a very good Japanese restaurant two doors down. Our day trips’ meeting place was at the Opera House, conviently located within a 3 minute walk. A very good value especially when traveling with 2 adult kids and one teenager. We booked 2 separate rooms. I would stay here again.
Leisure Family
10/10
Exceptional
18 Dec 2023
Manuela

Superb in every way!

It is hard to write a positive enough evaluation of our stay at Pension Suzanne. Everything was superb! This is no exaggeration! Everyone involved in dealing with guests (including the wonderful owners) was professional, thoughtful, and kind. We absolutely loved every minute and hope to stay at Pension Suzanne soon again!
Friends_and_family Friends
6/10
Pleasant
23 Oct 2023
Paulette
Great Location for the innere stadt - the staff is nice , however the rooms and general ambiance has become slightly shabby .
Business_and_leisure
6/10
Pleasant
20 Oct 2023
Anita
Location was excellent. The apartment was clean and served it’s purpose. It didn’t feel like a hotel at all as we were in a different building to the hotel/pension. We were given a key to enter through a dingy dark entrance to get to our apartment. On the plus side there is an amazing cake shop next door and lots of restaurants within walking distance, so 10/10 for location.
Leisure Family
10/10
Exceptional
12 Oct 2023
Susan
This hotel is the best find for being right in the center of Vienna. People were so helpful and everything is in walking distance.
Leisure Self
10/10
Exceptional
13 Sep 2023
Jairo
Great service and location!!
Leisure
8/10
Excellent
26 Jul 2023
Tamara
Good location. Nice hotel. Had everything we needed.
Leisure Family
10/10
Exceptional
24 Jul 2023
RODOLFO
Excelent location. Good staff
Leisure Friends
8/10
Excellent
10 Jul 2023
Toru
Location and breakfast, very good!
10/10
Exceptional
04 Jul 2023
Lori
Ideal location right by the Opera. Friendly and helpful staff, delicious coffee and breakfast, lots of character in this traditional pension. I would definitely stay here again.
Leisure Family
10/10
Exceptional
01 Jul 2023
Deborah
The property is located in the middle of Vienna about 2 or 3 minutes walk to Karlplatz ring road and the trams. And about 2 minutes walk to Kartner street which is the shopping mall which runs through to St Stephens Cathedral. Needless to say it’s beautiful. The property is quiet after midnight ( this is when it is needed) until 10am in the morning. Phew. After which the buzz of diners and cars down the street is heard. The city is alive. Everything is walkable from Suzanne, museums, operas, art galleries. It’s worth taking tge subway to Copa Beach, for a quiet morning ice latte and sitting near the river. The red line on the subway. Buying a 3 day pass is relatively cheap way to travel. We did the two day pass and it worked a charm. Don’t forget to validate it as soon as you want to travel, because it starts to countdown after you validate it. And it works on trams & the subway. We had a very enjoyable 3 nights at Suzanne. Staff are very pleasant and helpful. No fridge for you water or breakfast food. Our room had a portable air conditioner. Nice. Need it on hot days.
Leisure Partner
8/10
Excellent
30 Jun 2023
Steven k
Wonderful location with great restaurant across the street. Friendly and helpful staff, great breakfast. Room was small but we got the lowest priced one. Yes we would go back.
Partner
8/10
Excellent
26 Jun 2023
Reina Paat

Comfortable Stay

Location is great! Very clean, spacious and the staff at the desk were all friendly, helpful answering our questions and addressing things we need (in relation to our stay). The stay is very comfortable for me but for the young ones- like my 17 and 21 y/o kids…maybe a little update to cater to them. Overall, I will go back to stay again at Pension Suzanne in the future.
Friends_and_family Family
10/10
Exceptional
09 Jun 2023
Laura Lee

Highly recommend

Great location right by the opera house---so convenient. We felt safe. Yes, as in the reviews, it is an older establishment but we felt like it was clean and well appointed.
Friends_and_family Family
10/10
Exceptional
05 Jun 2023
Kevin
The location and the extremely helpful staff make this property. It's close to the opera house and the City Bike rental stand there, and walking distance to everything in the Inner City. Our bedroom was comfortable and quaint. Everything was clean. Some reviews mentioned the small shower; I'm a larger guy and ours was more than adequate. The only downside was there was no air conditioning (that I could find) in the room even though it was listed. I can imagine it getting warm in the latter summer. For the price, we couldn't beat the location and staff.
Leisure Family
8/10
Excellent
04 Jun 2023
Kirk
Fantastic location right in front of opera house. Great management. Good breakfast. The apartment was tight, and we were kind of tripping on each other. Elevator and some other amenities were a little rickety but overall ok. Loved having the extra kitchen room.
Leisure Family
8/10
Excellent
31 May 2023
Tonya
The location of this property is amazing! Very reasonable rates. Property is older, but well maintained. The furniture is charming, the bed was pretty comfortable. There is no a/c, so room could become very warm in summer! We didn’t have a car while staying here, just used metro and Uber. Not fancy, but cute place!
Leisure Family
10/10
Exceptional
27 May 2023
Nissim
Everything was perfect, the cleanliness, the service and especially the location
Friends_and_family Family
10/10
Exceptional
27 May 2023
Mitzi

Two nights in Vienna city central

Pension Suzanne provides lovely accommodation just one block from the famed Opera House in Vienna. It was the perfect location to begin our trip to Austria. Hotel staff are friendly and helpful. I would love to stay here again.
Friends_and_family Family
8/10
Excellent
25 May 2023
Mi jeong
위치 아주 좋고 스텝들이 친절했으나 좀 오래된 냄새가 났고 침대가 불편했어요
Friends_and_family Friends
10/10
Exceptional
20 May 2023
Linda
Location, location, location. This hotel is a convenient walk to several major sites in the city. The Hop On bus is right out the door and the taxi stand is right around the corner. Numerous restaurants, a small grocery store and general shopping is just a short walk. The guest rooms are small but clean. The breakfast options are not as numerous as other hotels but adequate. Overall, I recommend this hotel to other travelers.
Leisure Friends
10/10
Exceptional
15 May 2023
Miodrag
Near all the metro lines, In the center of the all town activities (walking, shopping, sightseeing etc)
Leisure Family
10/10
Exceptional
20 Dec 2022
Emily
Great location. Plenty of restaurants and shops within walking distance. Very friendly and helpful staff. Room was very clean and comfortable for a family of four. We would highly recommend this location.
Leisure Family_with_children
8/10
Excellent
24 Nov 2022
Constance

Incredible location and excellent value.

Incredible location around the corner from the Opera! Old fashioned decor but clean, comfortable and quiet. Bonus of nice walk in shower and kitchenette. Three proper beds for a triple - no uncomfortable sofa bed! Good breakfast with lovely fruit variety. WiFi adequate. Excellent value.
Friends_and_family Friends
10/10
Exceptional
24 Oct 2022
Michael
This was a good hotel with an excellent location.
Partner
10/10
Exceptional
20 Oct 2022
Catherine

A week in Vienna

Great location. Helpful staff, excellent renovations of bathrooms, beautiful breakfast room and choices of foods.
Family run - all helpful and answer any questions. Near opera, one block from central Underground for tickets for buses, trams and trollies. Walking distance of most tourist sites. Thoroughly enjoyable.
Self
10/10
Exceptional
09 Oct 2022
Rita
This is a terrific property situated in a great part of Vienna!
Leisure Family
8/10
Excellent
01 Oct 2022
Gideon
The property is situated in the centre of the city with easy access to the most important places. A most familiar staff and a lovely breakfast.
Leisure Partner
10/10
Exceptional
08 Sep 2022
valeriya
Great location. Rooms a super small. The photographer was very good to make rooms bigger in the picture. But the location , stuff, breakfast and the price are the best !!
Leisure Friends
8/10
Excellent
02 Sep 2022
Kenneth
Overall a very nice place. We had 4 people so was a little tight but manageable. Good location close to the main shopping, Starbucks and top attractions.
Leisure Family
8/10
Excellent
24 Aug 2022
Fiona
Convenient location right by Opera and close to subway. Beds fine, room fine. Has ac. Has kitchenette and fridge too.
Leisure Family
10/10
Exceptional
23 Jul 2022
Leonard
Great place and location.
Leisure Family
8/10
Excellent
27 Jun 2022
Jesusa
Location is perfect. Breakfast has reasonable price. We enjoyed our stay and will recommend these hotel
10/10
Exceptional
29 Dec 2021
Rahel

Recomend!

The hotel is really good, we loved it.
It is very clean, comftoble and the staff is super frendly and helpful.
The location is perfect , just across the opera house
Friends_and_family Family
10/10
Exceptional
20 Dec 2021
Jorge

Great service.

Great service. Room was very clean. The manager Michael is very kind and helpful.
Business
8/10
Excellent
29 Jul 2021
Verified traveler

Lovely stay

We had a lovely stay here, the location couldn’t be any better - directly next to the opera and Hotel Sacher. Staff is incredibly friendly and helpful, paid parking is close by. For anyone who appreciates staying in the centre this is a great location.
Friends_and_family Family
10/10
Exceptional
14 Jan 2020
Verified traveler
Every staff is so kind and they keep room so cute.
I am guessing that style is Biedermeier.
Perfect location, wonderful room and staffs.
Friends_and_family Partner
10/10
Exceptional
27 Nov 2019
Verified traveler
everithing very good
Self
8/10
Excellent
21 Nov 2019
Verified traveler

Old world charm in amazing location

It is a small, no frills hotel in a perfect location, which was exactly what I wanted for one night travelling solo.
I loved the old fashioned decor! My room had a bath and the bed was very comfortable. The check in staff were friendly.
I’d really recommend this hotel!
Self
10/10
Exceptional
04 Nov 2019
Verified traveler
We booked Pension Suzanne because of it’s location. If you’re in Vienna for classical music, it can’t be beat! Barely a Bloch from the Staatsoper, it’s also a convenient short walk from the Musikverein.
6/10
Pleasant
21 Sep 2019
Verified traveler

Location and pleasant staff

Great location for sightseeing hofburg, opera. Great hotel for early start for morning mass at hofburgkapelle with Vienna choir boys. Would come back for location but rooms are a little tired but clean. Bath with very high side so be careful if knee/hip problems . Good options at breakfast.
Friends_and_family Family

Location & surroundings

Suzanne Hotel Pension
Walfischgasse, 4, Vienna, Austria

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Suzanne Hotel Pension

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