Name: Schlosshotel Römischer Kaiser
Address: Annagasse, 16, Vienna, 1010, AT

8/10

Excellent

05 Aug 2026

Ayman

Nice hotel clean,good location,it’s older the hallways and room floors are woods it keeps squeaking,overall good place

10/10

Exceptional

02 Aug 2026

Michael

Hotel was charming and had an interesting vibe. Enjoyed the breakfast each morning and the location was outstanding. Easily able to walk to everything.

6/10

Pleasant

31 Jul 2026

Efrain

Location was excellent and staff helpful. However, beds hard uncomfortable hotel need to upgrade bed mattresses - and floors and bed would squeak when walking or moving.

10/10

Exceptional

17 Jul 2026

katalin

It was very pretty, very walkable, and the staff was adorable. They saw it was my bday and came to our room shortly after check in with a bottle of bubbly on ice and champagne glasses. Very great experience overall.

Partner

10/10

Exceptional

10 Jul 2026

Tivadar

Best breakfast

10/10

Exceptional

11 Jun 2026

Willam

Beautiful Junior suite with historical style + AC and in room nespresso & lounging area - we didn't eat at the hotel, since we wanted to explore restaurants in the area, of which there are many - centrally located, which allows you to walk to most of the sight seeing areas and all of the shopping - 5 min walk to the State Opera or to the mtg point for most paid tours - many great restaurants within 1min - 10 min walk

Partner

10/10

Exceptional

10 Jun 2026

Dragana

The hotel is very stylish and the stuff makes it extremely warm.

Family

8/10

Excellent

02 Jun 2026

christine

Cute and traditional style hotel, could use a bit upgrade but location is very convenient. Staff is very helpful

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Aaron

Everything was great. Location can’t be beat!
The free Breakfast was amazing and very filling.

Partner

2/10

Poor

28 May 2026

sonia

El cuarto estaba inaceptable. Sucio, deteriorado, feo todo. Los muebles de fórmica baratos y maltratados, una puerta rota y caída. Nada que ver con las fotos que exhiben “on line”. El baño fue lo peor. Luces fundidas, hongo en las lozetas. Las toallas súper gastadas por uso. Todo muy viejo y mal mantenido.
Nos fuimos al otro día sin usar la otra noche que nos quedaba.
Lo único que estuvo bien fue el aire acondicionado y la ubicación del hotel.

Partner

10/10

Exceptional

27 May 2026

Frances

Room service was great, location excellent and so close to all sights but it was a little noisy as we were next to the elevator. The bathroom was too small but all as expected given the age of the hotel. Overall a wonderful stay.

Partner

8/10

Excellent

10 May 2026

Marcella

The staff was new and didn’t know a lot of area, which I understand, but she didn’t seek out help from other staff. She will learn I am sure, but it left us trying to figure things out on our own. But the property was quaint and in the perfect locution.

Partner

10/10

Exceptional

09 May 2026

Sara

Beautiful hotel and very helpful hotel staff.

Family

10/10

Exceptional

24 Apr 2026

Arlene

Breakfast included and very good. Room very comfortable. In the heart of the central area.

Partner

10/10

Exceptional

11 Apr 2026

Bilal

Wonderful location and extremely helpful staff.

10/10

Exceptional

11 Apr 2026

Salmy

worth the money. Nice room and lobby. Walk to shopping areas and attractions. Quiet. Hotel very generous with snacks for weary tourists. wonderful breakfast with good selection.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Karen

Very nice stay. The room was clean and the staff was lovely.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Julia

Nice location, friendly staff. Coffee, tea, water and light snacks in the lobby is a nice touch

Friends

8/10

Excellent

23 Mar 2026

D'Anna

Great location

Friends

10/10

Exceptional

06 Jan 2026

Elaine

Great room size and little touches like the chocolates

Leisure Family

10/10

Exceptional

01 Jan 2026

Jennifer

Perfect location, very quiet and charming rooms, wonderful staff, with nice treats in the lobby everyday.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Clark

Everything was terrific, especially the location!

Leisure Partner

10/10

Exceptional

07 Dec 2025

Ian Nigel

Wonderful old hotel which has been maintained to a very high standard. Staff superb- friendly, helpful and attentive. The manager is a great ambassador for the hotel - a really nice person.
This was our 8th time at the hotel and we will be returning.
Breakfast is amazing.
Hotel in a beautiful street and so central.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Neil Anthony

An amazing hotel. The staff were so friendly and helpful. The breakfast with fizz was a touch above the norm. Our room was superb and huge, albeit the floorboards did creak a bit. I would definitely want to return to this hotel if we were to go back to Vienna.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Gregory John

Lovely hotel. Perfect location on a quiet street. Friendly staff and a super clean room. Breakfast was great with \"British\" options too. Most sites within walking distance but U bahn so easy to use. Thoroughly enjoyed our city break and would certainly go back.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Miguel Pavon

.

10/10

Exceptional

27 Nov 2025

Lina

Excelente

10/10

Exceptional

13 Nov 2025

David

Excellent location, cozy small, elegant hotel. Clean, good beds, linen, quiet. Excellent staff.

Leisure Family

10/10

Exceptional

11 Nov 2025

Nicola

Staff were very professional and helpful. Room was clean and had everything we needed.

10/10

Exceptional

08 Nov 2025

Sarah

This trip was a 60th birthday surprise from my husband. The front desk Xiu (sorry if I misspelled your name) made it extra special for us. Thank you.
The boutique hotel is perfect. It has the amenities of a 5 star hotel. Quite, clean, all the extra amenities provided i.e. bathrobe, slippers, all amenities including a sewing kit. Front desk is so friendly. Hotel so clean. Thank you housekeeping. We have traveled worldwide and I will recommend this hotel for anyone visiting Vienna. Location is perfect. Right in the city centre & yet very quite.

Partner

10/10

Exceptional

03 Nov 2025

Avi

Extremely professional service , friendly staff, outstanding advice, pleasant stay

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Kevin

This hotel provided us with a wonderful lodging place for a first visit to Vienna over a relaxing six day stay. Its location could not be better... near to all major attractions by walk or by public transit. Especially convenient if you are attending a concert at the Musikverein (Vienna Philharmonic) or performance at the Vienna Opera. Staff are super helpful and friendly. Many nearby restaurant options. The room was well kept and decorated beautifully in wood paneling, with a historical feel.

Leisure Family

10/10

Exceptional

27 Oct 2025

Robert

Yes! the breakfast was excellent.

Leisure Self

10/10

Exceptional

24 Oct 2025

mary

Excellent location

10/10

Exceptional

22 Oct 2025

Mark

The service is personal and excellent.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Fred

Wonderful Hotel ideally situated within the Ringstrasse with great shopping and restaurants close by. Also within easy walking distance to most of the major attractions in Vienna i.e. Sisi Museum, Spanish Riding School, Opera, St. Stephen’s Cathedral and the National Museum. Very accommodating staff, great breakfast and large and very comfortable rooms. Would definitely look forward to staying there the next visit to Vienna.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Nai-yin

We’ve stayed here on three separate occasions and loved it every time.

10/10

Exceptional

18 Oct 2025

Waltraud

Excellent location to explore the city.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Andre

Great location

Leisure Family

8/10

Excellent

03 Oct 2025

Nai-yin

This is our second stay at the hotel. We’ll definitely be back for more.

10/10

Exceptional

03 Oct 2025

Nabil

Amazing friendly staff , hard working smiling especially the reception and breakfast service
Room is clean but basic , would recommend adding more shelves and drawers especially in the bathroom
The location is the best to explore the
Old city , the commercial centre with all the restaurants and attractions at your doorstep while in a quite small street
Definitely highly recommended

Leisure Partner

10/10

Exceptional

01 Oct 2025

blanca

It is a very hotel, very cute. Good breakfast. Very good service and a very nice area. Walkable.

Leisure Family

10/10

Exceptional

29 Sep 2025

Sonja

The hotel was beautiful and very comfortable. The location was perfect, it was close to the opera house and easy to walk through the old town. Service at the hotel was great. We highly recommend this hotel!

Leisure Partner

10/10

Exceptional

26 Sep 2025

Mark

The staff were very friendly and accommodating. Close proximity to shopping and sites!

Leisure Partner

10/10

Exceptional

25 Sep 2025

Les

Nice and helpful staff. Particularly good breakfast.

10/10

Exceptional

24 Sep 2025

Thomas

The room is old world elegance. The optional breakfast was a wonderful experience worth every euro. Easy walking distance to at least 6 cafes! We loved our stay there with the warm staff.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Praveen

Great hotel and a superb convenient location

This is an excellent boutique hotel. It is small with around 40 rooms. Each room is decorated and furnished in traditional Austrian style. Nice lobby with a couple of chandeliers, one little water feature, sitting room and BF area on the ground level. There is an elevator. BF was great, very cosy, nicely decorated with an ample selection of breads, pasteries, meats, cold shrimp, caviar, cheeses and fruits. Location cannot be better - between St Stephen’s Cathedral and State Opera House, two blocks off Karntner Strasse, an upscale busy street with shopping and restaurants. Highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Daphne

We loved this hotel!! I can’t wait to go back!!

Leisure Friends

10/10

Exceptional

18 Aug 2025

Francesca

A great stay - highly recommend!

Leisure Partner

10/10

Exceptional

14 Aug 2025

An

There was a little construction in front of the property; however, the hotel was nice and breakfast was good. We liked the extras such as the laundry basket and pillow spray. The location is excellent. We would love to stay here again.

We didn't receive any Expedia VIP benefits.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Tomasz

Great location! Very friendly and helpful front desk staff! Nice breakfast options. It would be so much more convenient if the hotel had showers instead of bathtubs with showers. Overall a good choice!

Leisure Family

8/10

Excellent

23 Jul 2025

Jason

Good location

Good location

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Clare

Great little boutique hotel very close to all the attractions on a quiet street. Room was a little dated but charming and was large and comfortable. Breakfast buffet was small but nice. Staff were friendly and helpful.

Leisure Family

8/10

Excellent

20 Jul 2025

Shashi

This hotel is in a building which was formerly a palace. It is centrally situated, 3 minutes walking distance to the city square, 4 minutes walking distance to the Burggarten Park where you can see the biggest monument dedicated to Mozart. Another 2 minutes walk across the the road is the Eschenbach palace where we saw an outstanding music concert, featuring compositions of Mozart and Strauss.

Leisure

4/10

Poor

18 Jul 2025

Karlyn

We had a room with multiple windows onto some kind of inner space/roof. I could see construction material there, so I asked at reception what was going on. I was assured that there was some work going on at another level and that nothing would start until 9am. The next morning I heard lound banging aroung 7am, went to the window and came face to face with a worker. Reception continued to tell me lies, like they would just be loading some material through the hall way windows and then would stop the noise, but that was not true. When we went downstairs for breakfast, we were surprised at how minimal the offerings were, especially for us as we don't eat meat. So we asked for scrambled eggs and were given the most overcooked eggs we have ever had. After we abandoned ship and went to another hotel for our remaining 2 nights in Vienna (BTW, a much nicer hotel with excellent breakfast offerings and a very attentive reception), we returned to the Schlosshotel and found the entire reception area covered with drop cloths as they worked on electrical in the ceiling. In other words, the entire hotel was involved in construction, and we were being charged normal prices for a less than normal experience. There were no apologies. Just an awful experience, but the good news was that leaving there led us to a superior hotel experience for the same price or less.

6/10

Pleasant

17 Jul 2025

Verified traveler

Disappointed

Very clean room & pleasant, helpful staff. Nice touches with free sweets, fruit, coffee in reception area. However, room & decor throughout the hotel is extremely dated. Tired bathroom, coloured towels & bed linen (not white). Due to being in a narrow side street, hardly any natural daylight. Overpriced.

Partner

10/10

Exceptional

14 Jul 2025

Nadine

This hotel is so charming. I felt like I was staying with a rich aunt in Paris. Excellent value for the money and perfect location.

Leisure Family

8/10

Excellent

26 Jun 2025

Imrich

A very boutikey type of hotel, just the right size, very clean and attractive lobby, excellent and helpful staff, beautiful rooms , large bathroom , wonderful breakfast , excellent area for walking and seeing the Vienna sights . Perfect atmosphere to visit an elegant city

Leisure

8/10

Excellent

14 Jun 2025

Sarah

This was a perfect place for one night in Vienna. It is walkable to a lot but nice and quiet. Would definitely recommend!

Leisure Friends

2/10

Poor

13 Jun 2025

michael

Dear Expedia Customer Support,

My wife and I, senior citizens aged 71 and 77 and both in poor health, recently booked a 7-night stay through Expedia at Schlosshotel Römischer Kaiser in Vienna. Due to our medical conditions, we carefully choose hotels that meet essential requirements: central location, a working air conditioner, and elevator access.

Regrettably, our stay was extremely disappointing and physically distressing due to the hotel's failure to provide a basic amenity—functional air conditioning—for five out of seven nights.

The issue:
Upon arrival, we were informed the air conditioning was not working but were assured it would be fixed the next day. That promise was repeated daily. Eventually, we learned from front desk staff that the hotel had scheduled a complete A/C system replacement, which had been planned well in advance. We were never informed of this before or at the time of booking.

We tried to contact the hotel manager to express our concern, but he was out of the country. His only response, relayed through the receptionist, was to suggest we move to another hotel. This was not a realistic solution, as every nearby hotel was fully booked.

Our suffering:
Despite efforts by the receptionists (particularly Xiaoxi Wang, who was kind and professional throughout), the conditions in the room remained unbearable. The temporary air blower and portable air conditioner they provided were ineffective—the blower did not cool the room, and the portable unit was noi

Leisure Family

10/10

Exceptional

11 Jun 2025

Katherine

Wonderful stay would highly recommend this hotel. Fabulous location and very friendly team. Super clean and lots of nice details including biscuits and chocolate!

Partner

10/10

Exceptional

21 May 2025

Susan

Conveniently located. Concierge helped with restaurant recommendations.

Leisure Family

10/10

Exceptional

02 May 2025

Jaclyn

It was lovely!

Leisure

10/10

Exceptional

22 Apr 2025

Jennifer

Great location and close to the Vienna Opera house! Staff was super friendly and was walkable to attractions in the city.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Marc

Beautifully located next to a main shopping area, transportation and the Staasoper. Beautiful hotel with real old world charm. The staff were magnificent, very friendly and helpful. I couldn't have asked for better accommodations.

Leisure

10/10

Exceptional

18 Mar 2025

M J

Great small hotel

A lovely small hotel on a pedestrianised street: fabulous rooms; very nice breakfast (with fizz if you want!); very friendly staff. Convenient for the State Opera and the pedestrianised town centre. Our 4th stay here - it is our go to hotel for our trips to Vienna. Highly recommended

Partner

10/10

Exceptional

15 Mar 2025

Mary Kate

Loved absolutely everything about this hotel! Warm, cozy, and welcoming (delicious coffee available 24/7 in the lobby), this hotel made us feel like we were staying with old friends with very good taste who'd lived there since the 19th C.. Charming rooms that were amazingly quiet, with windows opening onto a quaint street that's literally right around the corner from all that the Alte Stadt has to offer. Just perfect!

Leisure Family

10/10

Exceptional

11 Jan 2025

Corina

Excelent location, quite, clean, nice room

Leisure Family

6/10

Pleasant

04 Jan 2025

GOHAR

The only thing I really like about this property is the location walking distance every where the beds are very old and making a lot of noise when you turned even the floor too noisy some of the staff were nice some very rude

Family_with_children

10/10

Exceptional

27 Dec 2024

Christopher

Really Austrian, really clean and comfortable. Best location for Vienna town centre. No traffic noise. Friendly staff. Would highly recommend.

Leisure Partner

8/10

Excellent

13 Dec 2024

Eileen

It was within the remit of the period for Vienna. Would stay again and recommend it to others.

Leisure

6/10

Pleasant

10 Dec 2024

Stuart

Very disappointing first impression upon arrival.
Having booked a Queen room we were initially provided with a twin room - even though the room was booked 3mths in advance.
We were informed that Queen rooms were unavailable - why sell the choice then ?
Another room was offered to us, which we accepted as being the least bad option, but it was only two single beds together, with a sheet covering both beds, and two single duvets - still not a bed for 2 people to sleep in together...
Room was too hot, and thermostat on wall was so old that the number identification on the dial had worn away. We had to open windows (0 degrees Celsius outside) to regulate the room temperature.
Very good location for the opera house/cathedral and shopping area.

Leisure Partner

8/10

Excellent

09 Dec 2024

Max

Nice looking hotel, good breakfast and service. Thought the rooms would be bigger for the price though

Leisure Partner

10/10

Exceptional

02 Dec 2024

Grant

Beautiful classic hotel with all the charm you’d want in central Vienna

Leisure Partner

10/10

Exceptional

18 Nov 2024

Annette

Great location. Xuanig(spelling) was exceptional. Genuinely friendly and so helpful!! She is an asset to your hotel!

Leisure Friends

6/10

Pleasant

20 Oct 2024

Jason

Don’t stay in room 11. It sounded like we were staying in a wind tunnel. The room wasn’t great, they gave us one bath towel and one hand towel for two guests. I will say the breakfast was pretty good. They weren’t going to offer you anything extra unless you asked though. I think you could find a better hotel in Vienna for the price.

Leisure

10/10

Exceptional

19 Oct 2024

Andrea

Great location

Business

10/10

Exceptional

17 Oct 2024

David

We had a short but sweet stay during an overnight layover in Vienna. The staff were so kind to help us arrange a driver from the airport, stayed up a little later than usual so we could do our late check-in, and were super kind in person as well as over email (prior to our stay). They even left a little chocolate on each pillow, and we really liked the split comforters! The room did have a very faint smell of smoke, which I'm sure is near impossible to completely remove. It didn't bother us, but just a heads up for someone who be sensitive to smells.

It's in a great location and right down the street from a restaurant (1516) that served great food and drinks until 1 am! Highly recommend this hotel!

Leisure Partner

10/10

Exceptional

04 Oct 2024

Verified traveler

Great night in Vienna

Hotel and room very clean and guest service was very helpful. Hotel and rooms are like stepping back to the Victorian era- a treat and great stay

Oh- and the location is awesome

Partner

8/10

Excellent

30 Sep 2024

Zackery

This is a very convenient location. It is walkable to the Opera House, Hofburg Palace, and shopping areas. The breakfast is a small area, but it has good food options and great vibe with Mozart playing in the background. There is no AC in the room as is standard in Vienna, so we slept with the window open. There was some construction and loud people in the alley in the middle of the night. The front desk was not very knowledgeable about Vienna or helpful. We had to confirm multiple times with the front desk about our airport transfer.

Leisure Partner

10/10

Exceptional

27 Sep 2024

Pam

Great location - close to shops, bars and restaurants. Lovely hotel. Helpful staff.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Cheryl

Great location for seeing sights, friendly and helpful staff went above to help us find medicine when not feeling well, umbrellas available at both doors which came in handy during stormy weather. Would stay again!

Leisure Partner

10/10

Exceptional

14 Sep 2024

david

Highly recommend

8/10

Excellent

12 Sep 2024

Kathleen

Walk ability

10/10

Exceptional

01 Sep 2024

Alison

A perfect hideaway adjacent to the main shopping and dining streets in Vienna. Easy access to the UBahn for a trip to the Palace and ride to the train station!

Leisure Partner

10/10

Exceptional

24 Aug 2024

Paul

The staff were very welcoming and helpful.
It was in a great location for central Vienna and all the sights.
The room was excellent and the breakfast set us up for the day.
We would recommend the Romischer Kaiser.

4/10

Poor

22 Aug 2024

Rita

This hotel is located in an excellent location. Very close to many restaurants and shopping. We walked to lots of sights. They should not advertise AC. The room had one small Ac that barely had any cool air coming out. It was a very difficult to sleep even with 2 fans. It was about 28c and the room brought no relief from the heat. I can’t imagine being in this hotel when it’s above 30c like it has been lately

Leisure Family

10/10

Exceptional

16 Aug 2024

Roger

This is a classically beautiful hotel, located in a wonderful position near galleries, shops, restaurants and concert venues, in a most beautiful city. We are in our 70s and loved it.

Leisure Partner

10/10

Exceptional

12 Aug 2024

Roger

This is a beautiful well established property which oozes charm and comfort, with many eating and entertainment options within easy walking distance.

10/10

Exceptional

07 Aug 2024

Katie

Great hotel

Fantastic hotel in a great location. Warm welcome from staff, with a complimentary upgrade to a suite. Room was huge, well equipped, and spotless. Enough storage, mirrors, and plugs. Toiletries great quality. Would stay again and have recommended to friends.

Partner

4/10

Poor

03 Aug 2024

Timothy David

The air conditioning needs an upgrade as it did not keep the room cool

Leisure Family

8/10

Excellent

01 Aug 2024

Susan

We stayed at this hotel for 5 nights in a deluxe room. The hotel is situated in an excellent location to get to al popular attractions. It is very central but in a quiet cobbled authentic side street. The breakfast is very good with a lot of choice and as much as you want to eat. It is very clean but needs updating. It is in traditional style but shows its age. Our shower was from the bath taps although strong enough. Both plugs do not fit properly n the sick and bath. The bed is comfy.
**Our main issue has been the air con. It just has not been adequate for the hot temperatures. We have not slept at all. Being in the room hasn’t been pleasant any time of the day but unbearable at night. When we asked we were told that there was nothing that could be done and we were offered a fan which did very little**.
Sadly because of the air con we would not recommend.

Leisure Partner

6/10

Pleasant

27 Jul 2024

Ellen

Do not stay here in the summer! The property does NOT have air conditioning! They say they do, but we had it set to the lowest temp and highest output and it was barely cool and you could only feel it blowing if you put your hand right on it. It was 90F/32C outside and much hotter inside. We couldn't spend any down time during the day in our room. We couldn't sleep at night.

Upon bringing this up to the lady at the front desk, we were given a small fan that didn't help that much. We were given an excuse of the AC system being 30yrs old. This isn't a cheap hotel - use the money to upgrade your AC, it's not meant to work for 30yrs! Or stop misleading people and don't write that you have Air Conditioning when you don't!

When we asked to get a refund/discount, we were told the manager will be in in half an hour. However, no phone call came, no one tried to contact us that day or the next. When asked again, we were told he is now on vacation.

Also, they charge 28eur per person for breakfast, which is ridiculous. You can eat way way cheaper at most cafés right outside the front door. Oh, and it's just as hot in the breakfast area as the rest of the hotel.

The room was small, barely space to open our suitcase. Every drawer in the room is only 3-4 inches deep- so you can't put your clothes in them.

Room temp was melting chocolate. Took everything out of the minibar and used the fridge to keep our food cool. That fridge was never cold either, just cool.

Wouldn't stay again

Leisure Family

10/10

Exceptional

24 Jul 2024

Eugene

The property was clean, the staff was friendly and helpful. We were met by Filip who was so helpful and great customer service!

Business_and_leisure Friends

6/10

Pleasant

20 Jul 2024

Mark

Great central location. The hotel was nicely decorated in ornate Viennese style and maintained well. Our visit was summertime and the area experienced hotter than normal temperatures. Unfortunately the hotel air conditioning unit could not keep up with the heat and humidity load. The air from the room unit felt like recirculated fan air - no cooling. The room air did not feel cool until 2-3 AM and was just marginally cool. We were able to get a room fan to move the air more. It was the most uncomfortable 4 nights I have experienced. I do not feel the hotel can claim to have A/C during the summer. This may be true for a lot of European boutique hotels but temperatures above 80-85 degrees Fahrenheit overwhelm this A/C unit.

Partner

10/10

Exceptional

20 Jul 2024

Jane

This is a great property with a central location but in a quiet street. The hotel is very clean with excellent customer service. The staff is very professional and friendly. The only concern we had in our room was that the shower floor gets very slippery while showering since the shower tub only has half a door that blocks the water, so if you have small kids or the elderly need to be careful.
Lots of restaurant options near buy, stores, shopping and walkable to many main attractions.
We had a great time in Vienna and definitely would stay in this hotel if we visited Vienna again!

Leisure Family

6/10

Pleasant

19 Jul 2024

Mark

Great central location. The hotel was nicely decorated in ornate Viennese style and maintained well. Our visit was summertime and the area experienced hotter than normal temperatures. Unfortunately the hotel air conditioning unit could not keep up with the heat and humidity load. The air from the room unit felt like recirculated fan air - no cooling. The room air did not feel cool until 2-3 AM and was just marginally cool. We were able to get a room fan to move the air more. It was the most uncomfortable 4 nights I have experienced. I do not feel the hotel can claim to have A/C during the summer. This may be true for a lot of European boutique hotels but temperatures above 80-85 degrees Fahrenheit overwhelm this A/C unit.

Partner

10/10

Exceptional

17 Jul 2024

Kathy

A beautiful hotel in a great location, with an old-fashioned ambiance. Lovely stay.

Leisure Partner

8/10

Excellent

17 Jul 2024

Norma

location is the number priority when going on vacation. Food, excellent.