Name: Am Schubertring Hotel
Address: Schubertring, 11, Vienna, 1010, AT

10/10

Exceptional

03 Jul 2026

Stephen

Great place, location and price. AC worked great during the 40+ heat wave. Only downside is that parking is offsite.

Friends

10/10

Exceptional

30 Jun 2026

Dragana

Clean rooms and very close to center. We liked old feel as well. Breakfast is not worth the money since you can get better one everywhere around the hotel for the same price.
Note that there is no one on reception from 10pm until morning. You can still go in and out with your room key so we didn’t mind.

Family_with_children

6/10

Pleasant

21 Jun 2026

Nathalie

Réceptionniste very rude! We did a bike trip, so when a I want to check in, my hua and stay outsider with the bikes. The réceptionniste saw I have my helmet on, so she ask if we have bikes, I said yes. Omg, she start saying you did not réservé with bikes , we have no place for that. I sauf no problem, we can bring it our room. She start laughing was a Ben more rude! I finally Saïd, we can either cancel the réservation or find a place for the bikes, no way we Will let our expensive bikes outside. She look in her computer and said, oh 2 nights, we have this Little room for bagage. We travel all over Autria, always have very good service in each hôtel, always have a place for our bike execpt in this hôtel. They were very rude, the Little blond one and the older one ( who seeds to very rude the manager) . We Will never réservé there, Even we not bikes! Do not recommand at all.

Partner

10/10

Exceptional

21 Jun 2026

Yolexis

Excellent location.

Family

10/10

Exceptional

15 Jun 2026

Annette

The property was clean and functional with a good buffet breakfast to set you up for a day’s sightseeing. It was well placed for walking to places of interest or for getting on the underground or trams for places further afield eg Belvedere Palace.

Partner

4/10

Poor

09 Jun 2026

Priscilla

The location was perfect, within a walking distance from main attractions, transportation and restaurants.
The room was clean, bed was a little uncomfortable. Hakan at the front desk was very courteous and helpful but they had a lady one morning when we were checking out and were asking for a taxi to the airport she was extremely rude and unprofessional she almost made me cried of how rude she was with me. Other guests were there and saw the way she was treating me and couldn’t believe it either !
Everything during our stay in Vienna was great until that moment. Very unprofessional for sure .

Family_with_children

8/10

Excellent

05 Jun 2026

Shen

Convenient location.

Self

10/10

Exceptional

10 May 2026

Wayne

Location was very central to everything. Hotel looked a little tired. Breakfast was just ok. Staff were friendly and helpful. Air conditioning was good and bed was comfortable. We had a fine stay there but I think I would try a different hotel next time.

Friends

6/10

Pleasant

07 May 2026

Erica

The staff were very nice and the location was perfect for sight seeing and great restaurants. However, the room was not entirely clean. There was a wasp in our room upon arrival, and under the sheets the mattress was quite dirty with hair and stains.

Partner

8/10

Excellent

02 May 2026

Jowen Canlas

Hotel is in a great location and is walking distance to shops and places to visit. Our room was cleaned everyday. Air conditioning is an older model and was confusing to operate but got there in the end. Staff at the reception were very friendly and so was the housekeeper. Breakfast menu is continental with selection of pastries, breads, fruits, cereal, yogurt along with coffee and fruit juice.

Unique experience was with the breakfast attendant who was insistent that our package did not include breakfast although I explained it did. She said we had to pay €24 each for our family. I just said OK as other guests started to look at us with a thought that I’d settle this with hotel staff afterwards. Interestingly as I was getting food she had asked me to sign the bill/voucher for our breakfast (can’t this wait atleast after we eat?). This bothered me and double checked on my phone that what we paid for in this hotel included the breakfast buffet which it did. As Austria is the 5th country in our itinerary in our Europe trip, we have a listing of the amenities we have in all the hotels we booked including all receipts.

I went back to show the payment receipt to clarify with the breakfast attendant who unfortunately was not interested.

Right after we ate, I spoke to hotel staff at the reception who confirmed that our stay is inclusive of breakfast. She also apologised about the issue regarding the breakfast.

Overall, our stay in this hotel was pleasant.

Family_with_children

10/10

Exceptional

17 Apr 2026

Mariechristine

Friendly and welcoming staff on checkin

Family

10/10

Exceptional

09 Apr 2026

Floresa

We love the hotel, spacious room, everything is walkable and very peaceful and quiet.

Family_with_children

10/10

Exceptional

05 Apr 2026

Weizhen

We like the hotel location and the friendly staff!

Family_with_children

6/10

Pleasant

04 Apr 2026

Julio

The hallways were very old & dirty. Our room was very old with dirty carpet. No coffee maker nor coffee in the room. Bathroom was good. Staff was just okay.

Partner

10/10

Exceptional

04 Apr 2026

Tracy

Excellent & friendly staff. Only issue was that the Expedia description stated they had Laundry services and they do not. We were directed to the local laundry mat (which took time away from my sightseeing), otherwise everything was wonderful.

Friends

10/10

Exceptional

03 Apr 2026

Sarah

Great location, helpful staff, spotless room, comfy beds, clean towels every day. Can’t recommend it enough

Family

8/10

Excellent

08 Feb 2026

Eirini

Friendly staff, easy to find, old fashioned hotel in an old building. Central location made it
good value for money for festive season. Walking distance (flat) to main streets and Christmas Markets, good connections for transport nearby.

Warm rooms, in a quite cold time of the year (December) was a plus. 4px room is very basic. The sofa bed when used as a bed blocked the wardrobe and made it inaccessible.
We did not choose breakfast as we found it overpriced at 20Euro per person, many cafes in the area as an alternative as it is centrally located.
I would recommend for a low(er) budget in a central location.

Leisure Family

10/10

Exceptional

06 Feb 2026

Mellody

Staff was very pleasant! Location was central to city. Comfortable rooms!

10/10

Exceptional

05 Feb 2026

Nelly

Staff were extremely helpful. Big rooms for families. Great location for tourists!

Leisure Family

8/10

Excellent

27 Jan 2026

TSOFIA

Excellent location and a very peaceful atmosphere. The room was warm and cozy, which was perfect for a winter visit. The bed was comfortable, the shower always had hot water, and the room was cleaned daily. A big thanks to the friendly staff for making our stay so pleasant. It was quiet and never felt overcrowded—definitely a great choice for a stay in Vienna!

Leisure Family

2/10

Poor

20 Jan 2026

Abdullah

Very very bad choice

Leisure Family

10/10

Exceptional

15 Jan 2026

Kathryn Davis

The desk clerk Hakan was outstanding - friendly and knowledgeable

10/10

Exceptional

15 Jan 2026

David

Great hotel

Leisure Family

8/10

Excellent

11 Jan 2026

Laura

Great location, clean room

10/10

Exceptional

12 Dec 2025

Giorgos

2nd time in one week. Lacation is perfect. Staff are very profetional ecpecialy Vita at the reception was very helpfull

Friends_and_family Friends

8/10

Excellent

10 Dec 2025

Giorgos

Good location ,clean room profetional staff

Friends_and_family Friends

2/10

Poor

04 Dec 2025

KATHY

The bathroom is a disaster- shower size is that of a state room on a cruise ship. Very dated. This hotel should only get a high rating bc of the area and the staff are nice. Needs major update!

Leisure Family

8/10

Excellent

23 Nov 2025

Melissa

Vita was a wonderful member of staff who was friendly and helpful.

Friends_and_family Friends

8/10

Excellent

08 Nov 2025

Smadar

Good location and nice breakfast

Partner

8/10

Excellent

08 Nov 2025

Smadar

The room was clean and spacious but a bit old. Breakfast was very good, there was a selection and the coffee was excellent. Good location close to the opera. There are restaurants and bars in the area.

Friends_and_family Family

6/10

Pleasant

05 Nov 2025

Silvana

Good location

Leisure Partner

10/10

Exceptional

15 Oct 2025

Margaret

Great location!

Leisure Family

6/10

Pleasant

14 Oct 2025

jan

Initial room was a closet. With no space for luggage, no night tables one light for the whole room set on a side wall. Miniscule bathroom.
After complaint and shouting contest with rude front desk staff they changed room for secon night.

10/10

Exceptional

07 Oct 2025

Xile

The hotel is in a very good location for all the attractions, a few minutes walk back after the concert.

Leisure Self

10/10

Exceptional

06 Oct 2025

Mingrui

Delightful Stay in the center of Vienna

Super nice, friendly, and accommodating!

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Gina

Great hotel and close to dining areas and close to all tourist attractions.

Leisure Family

4/10

Poor

01 Oct 2025

Jim

There was no AC. We were advised portable AC was supposed to be in room, it wasn't. We got a portable fan instead and were advised next day forecast is much cooler and we won't need AC. That's is not an acceptable response to situation at hand. Also no hot water and why corridor light not kept on but requires mannual on/off is weird. Corridor leading to elevator us dark and feels unsafe. You have to cross length of corridor to reach light switch which is next to elevater. We appreciate energy conservation but that's going too far.

Leisure Family

10/10

Exceptional

30 Sep 2025

Rafael

Our room was excellent and the service was great. Would recommend to all our friends.

10/10

Exceptional

25 Sep 2025

Bradley

Helpful staff in a very non-American chain hotel way, with very comfortable, spacious room. Stay here!

Leisure Self

8/10

Excellent

18 Sep 2025

Ashley

Great location, friendly staff. Beds were super comfortable. Parking was a 5 minute walk away and the room needed to be aired out a bit, but overall wonderful experience.

Leisure Family

10/10

Exceptional

16 Sep 2025

Mercedes

We found this hotel really centrally located and walkable, loved it!
The room was spacious and the staff very friendly and helpful 👍
I will return there anytime 👌

10/10

Exceptional

06 Sep 2025

Rumen

location, good rooms

Leisure Family

10/10

Exceptional

04 Sep 2025

Lyn

Great location

8/10

Excellent

23 Aug 2025

Karen

Friendly staff, great location. A little warm in the rooms.

Leisure Family

2/10

Poor

16 Aug 2025

Verified traveler

Worst experience to sleep in lobby

The worst experience which somebody could have!!
Because of delay of our flight, we arrived close to midnight and the door of hotel was closed!!! There were the guests of other 3-4 rooms as well as us there!!
It was an announcement paper with one phone number which declare tonight nobody is in reception and call this number, but nobody picked up the phone!!

8-10 people were in the street and by chance a guest was going out and we could enter yo lobby and nobody was there!!!!
Everybody slept in a corner of lobby till almost 7 am which 2 young girls came and without excusing or explaining anything , just told us , you can go to other hotel
We asked to meet manager or to talk to somebody and it seems manager was in vacation!
Lobby was so dirty and everywhere you can find insects or other things.
We sent a claim to hotels.com and they re-act very professionally, but nobody from hotel even gave them any answer.
This is an unbelievable experience which I faced in the last 25 years with one hotel and nobody believes it.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Anna

In the center of Vienna

Leisure Family

10/10

Exceptional

03 Aug 2025

Asaf

Great location

In the center, close to Eurocar rental area.

Friends_and_family Family

8/10

Excellent

30 Jul 2025

Rita

Great location. Quaint hotel.

Leisure Family

4/10

Poor

26 Jul 2025

Verified traveler

Antitourism in Vienna

Very unfriendly to tourists from other countries. Television unusable .no other subtitles available but German. Ridiculous. Similarly Vienna has spectacularly poor availability of translated instructions even in self service pay stations when one wants to pay for merchandise! Very inhospitable in many ways.

6/10

Pleasant

21 Jul 2025

Lin

No AC in hallway, no shampoo and condition, no tissue paper, no drinking water at room. No front desk after 11pm. Top roof room no window.

Friends_and_family Friends

6/10

Pleasant

21 Jul 2025

Scott

Air conditioning is very poor. Otherwise property is good value in good location. Staff is very friendly. But would not stay here in summer months because room was hot. They should provide fans.

10/10

Exceptional

19 Jul 2025

Victor Ivan

Everything went very well. Excellent location and facilities. I just had a missunderstanding during my check in. For being perfect should be people 24-7 at the front desk 😁.

Leisure Family

10/10

Exceptional

11 Jul 2025

Claudia

Great location, very clean, excellent breakfast; it could use an update to the decor

Leisure Family

10/10

Exceptional

11 Jul 2025

Stefano

I stayed in a suite with my family. We greatly enjoyed the property and the location, at walking distance from most important sites. We had some difficulty with management before getting there, since they interpret the \"non refundable\" nature of the booking in a very strict sense to mean that no changes are allowed, even to add a person or book a different, more expensive room. But once we got there, we had a great stay. The suite was spacious, the staff was very kind and helpful, the breakfast was excellent, and the location is great. We'd certainly go back to this hotel.

Leisure Family_with_children

6/10

Pleasant

08 Jul 2025

Gideon

Simple hotel in the periphery of Vienna. Short walk to Karlsplatz and the opera (5-8 mins) Hotel is quite basic, no frills but the price was good for its location. The beds were so soft and uncomfortable, I had back aches the next day. The squeaky floors was annoying. every other step the floor squeaks loudly. Bathroom was clean and again pretty basic. AC was cool not cold for the 34C days we were there. All in all, pretty basic and ok hotel if you are not too particular.

Leisure Friends

10/10

Exceptional

04 Jul 2025

Ricky

This was a clean and convenient property for visiting the city center and elsewhere. The staff were very friendly and helpful. It was terribly hot during our visit. That translated to the elevator being terribly hot as well. Overall we loved it.

Leisure Family

10/10

Exceptional

02 Jul 2025

Arnold

Close to attractions

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

caren

Convenient location and clean room. We would stay here again!

Leisure Family

10/10

Exceptional

30 Jun 2025

Lena

room is spacious. location is perfect, walking distance to many of attractions. the queen bed, however, is made by using two twin beds.

Leisure Family

10/10

Exceptional

30 Jun 2025

Niloufar

Small but good location.

Basic hotel in the heart of tourist area. The room was small, but good enough for 2.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Jennifer

Wonderful place to stay to visit Vienna. Close to many shops, garden, & many restaurants. Staff was very friendly.

Leisure Friends

10/10

Exceptional

17 Jun 2025

Alex

Great location, spacious rooms. Rooms were cleaned daily. I was a little hesitant about booking here because of the reviews but would stay there again

Leisure Family_with_children

8/10

Excellent

12 Jun 2025

Carlos

Best thing is the location.
Very nice staff; perfect for a 2 night stay

Friends_and_family Family

4/10

Poor

11 Jun 2025

Eleana

The hotel is on top floor. The bathrooms are small. The facilities are outdated. We want some drinks and snacks. They had the machine but almost empty for the days we were there.
The only good thing is that the hotel is close to everything.

Leisure Friends

10/10

Exceptional

11 Jun 2025

Katherine

Perfect location in walking distance to all the sights of Vienna. Spacious rooms and very pretty accommodations.

Leisure Family

10/10

Exceptional

03 Jun 2025

Paresse

Receptionist are kind, friendly and very helpful.

Leisure Family

4/10

Poor

01 Jun 2025

Maria

Old building, Stay few nights NEVER changed the sheets, from the 1st night, the sheet had spot llike eye make up. Ugly buiding, bathroom, room and front desk. Will never recomend this hotel.

Leisure Family

10/10

Exceptional

29 May 2025

James

.

8/10

Excellent

27 May 2025

Verified traveler

The room is good size for 4, it’s a convenient location in the city. The breakfast is fine. With this rate, we are happy with this hotel.

Friends_and_family Family

8/10

Excellent

22 May 2025

Drury

Room was ok. Beds were comfortable. Don’t know if the hot water was broken or that is just how hot it got (didn’t have time to enquire) but it was totally inadequate. I heard someone else complaining the day prior so was hoping it would be resolved, however, it was not.

Leisure Family

10/10

Exceptional

21 May 2025

Alix

It was convenient to sights, transportation and dining

Leisure Family

10/10

Exceptional

19 May 2025

Anila

Friendly and helpful staff. Lovely central location for sightseeing, access to eateries and to the underground and trams.

Leisure Partner

8/10

Excellent

13 May 2025

Matthew

Great stay, comfortable rooms, the breakfast was pretty pricey for what it was. Cheaper options away from hotel.
Great location to see things on foot and also close to transportation options

Leisure Partner

10/10

Exceptional

10 May 2025

Vasyl

I highly recommend this hotel! My mother had a wonderful stay—everyone on the staff was incredibly friendly and responsible, making her feel welcome and well cared for. The rooms were spacious and exceptionally clean, and the breakfast was absolutely amazing—fresh, delicious, and a great way to start the day. Overall, it was a fantastic experience with excellent service and hospitality.

Business Self

10/10

Exceptional

06 May 2025

Patrick

Booked this for my brother-in-law and his wife as they had to stay an extra night due to flight changes and the Grand Ferdinand where we had been staying was full.
Check in was great. Room was small but adequate for one night - and the price was reasonable.
Have not spoken with him yet to ask how breakfast was.

Leisure Family

10/10

Exceptional

29 Apr 2025

Lois

Excellent Hotel and Location

The hotel was lovely. Staff was very friendly and helpful. Accommodations were excellent. Location was superb. Very close to trains and many things within walking distance.

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Dan

Was a last minute booking, and our stay was amazing. Thank you

Leisure Partner

8/10

Excellent

19 Apr 2025

Eva

nice

8/10

Excellent

16 Apr 2025

Hideaki

Good location

Leisure Family

10/10

Exceptional

16 Apr 2025

Bruno

Great location right on the major boulevard of Vienna. Very close to City Centre. Walkable to other main attractions, reasonably priced and in a quiet area. Would highly recommend.

Leisure Family

10/10

Exceptional

15 Apr 2025

Viktoryia

Excellent location. Within walking distance to all main attractions, grocery shopping, malls and restaurants. Very short walk from the tram stop.
We stayed in Apartment 33A. Amazing place. Very quiet and cozy, It had everything we needed - small kitchenette with fridge, stove, microwave, tea kettle and nespresso machine.
We will definitely stay there again.

Leisure Family

8/10

Excellent

05 Apr 2025

Bryce

It’s a nice, quaint hotel. We do not spend much time at the hotels while on holiday. It’s a comfortable bed, decent size room. Not a lot of amenities but it is perfect for people who really plan to sleep and shower. It was perfect for us. Showers are quite small. Wonderful location.

Leisure Partner

10/10

Exceptional

02 Apr 2025

HARUKA

トラムから近く、行きたい観光地に近かったので良かったです。やや古い建物ですが、エレベーターがあってお掃除も行き届いていました。スタッフも感じの良い方でした。

Business_and_leisure Family

4/10

Poor

02 Apr 2025

Oliver

Very poor

There were 2 used dental flosses in the bathtub, the room was smelling strange and there was no window, only bottom-hung window, which couldn't be opened because the main street was below and very loud. Breakfast was very poor, only basics and there is not enough space in the cellar room for everybody. This hotel would not exist if it hadn't this good location. Max 2 Star hotel.

Self

10/10

Exceptional

01 Apr 2025

Anelia

We really enjoyed our first visit

10/10

Exceptional

27 Mar 2025

Jenny-Gil

All of the rooms are located on the 6th floor, so aside from navigating to the room itself our short stay was nice. Be sure to bring amenities like your toothbrush and toothpaste as only soaps, towels, and few coffee & tea packets (with a little nespresso machine) are available. Altogether it was a lovely stay closely located to tourist attractions and quiet in the evening. Would definitely come back if need be!

Leisure Friends

10/10

Exceptional

24 Mar 2025

Maria

Hotel is 5 min walk to Mirabell Gardens. Staff is really nice. Room was very spacious with separate area for closets and entryway. Everything was very close. Only bad thing was that they had a couple of night clubs very near and on Friday you could hear the people talking loudly, inside the room. We were tired and didn’t mind too much but it went on until 2 am. Our room faced the same street as the club. Other than that, we enjoyed our stay very much.

Leisure Family

8/10

Excellent

22 Mar 2025

Angela

Apartment 33A

Stayed in the apartment 33a. It is an actual apartment with a separate elevator and entrance from the rest of the hotel. Spacious for 3 adults. This hotel is very central and transportation is awesome

Friends_and_family Friends

10/10

Exceptional

17 Mar 2025

Miyuki

Nice service and room and liked music signs in the room.
It was a bit inconvenient that we can't call the front desk from the rooms.

Leisure Family

10/10

Exceptional

16 Mar 2025

Holly

We loved our stay! The hotel was nice and the staff were extremely helpful and friendly. Highly recommend!

Leisure Family

6/10

Pleasant

24 Feb 2025

Julian

.

Leisure

10/10

Exceptional

23 Feb 2025

Elke-Caroline

The staff was extremely friendly, the location is great, no need for a car all one wants to see in walking distance

Business

10/10

Exceptional

27 Jan 2025

Philip

Brilliant location. Really friendly, helpful staff with perfect English. Only tiny issue was the bathroom was a bit small and the plugs didn't work in the sink or bath.

Leisure Family

10/10

Exceptional

10 Jan 2025

Matthew

Cute and clean room was perfect for our family of 4. Centrally located and reasonably priced. The front desk people were very friendly and helpful during check in/check out. Would definitely stay again if in Vienna

Friends_and_family Family

10/10

Exceptional

07 Jan 2025

Latchezar

Excellent location.

10/10

Exceptional

24 Dec 2024

Michael

Great place to stay for a family. You close to everything. The tram is right there as well as places to eat and it's only a short walk to the centre of town. The size of the room was very generous and was very comfortable.

Leisure Family

8/10

Excellent

23 Dec 2024

Poonam

We recently stayed at this hotel. The location is fantastic, making it incredibly convenient for exploring the area. The staff were friendly and helpful.

While the hotel was generally clean, the decor could use some updating to give it a more modern feel. That said, it didn't detract too much from the overall comfort of the stay.

Would recommend it for its excellent location and warm service!

Leisure Friends

10/10

Exceptional

12 Dec 2024

Deb

Loved how close to city center the property is. We notified them in advance of our arrival time and flight number. They arranged for a taxi for us.

Leisure Family

10/10

Exceptional

07 Dec 2024

patricia

Loved the location