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Bristol Vienna

Vienna · Austria

Kaerntner Ring, 1View location

9.2/10Excellent637 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Location9.8/109.8
Neighborhood9.8/109.8
Quality10.0/1010.0
Value7.6/107.6
Amenities9.2/109.2
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  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bristol Vienna

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.

Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Vienna?

This hotel has 4079 square feet (379 square meters) of space consisting of a conference center and 6 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 150 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Read more about this hotelShow less

Private bathrooms with bathtubs or showers feature designer toiletries and bidets. Distances are displayed to the nearest 0. 1 mile and kilometer. Kärntner Straße - 0. 1 km / 0. 1 mi- Vienna State Opera - 0. 1 km / 0. 1 mi- Casino Wien - 0.

3 km / 0. 2 mi- Karlsplatz - 0. 3 km / 0. 2 mi- Ringstraßen Galerien - 0. 3 km / 0. 2 mi- Helmut-Zilk-Platz - 0. 3 km / 0. 2 mi- Vienna Music Society - 0. 3 km / 0. 2 mi- Albertina - 0.

4 km / 0. 2 mi- House of Music Museum - 0. 4 km / 0. 2 mi- Hofburg Imperial Palace - 0. 4 km / 0. 2 mi- Karlsplatz Stadbahn Station - 0. 4 km / 0. 3 mi- Secession Building - 0. 5 km / 0.

3 mi- Naschmarkt - 0. 5 km / 0. 3 mi- Vienna University of Technology - 0. 5 km / 0. 3 mi- Ronacher - 0. 6 km / 0. 4 mi. The preferred airport for Hotel Bristol, a Luxury Collection Hotel, Vienna is Vienna International Airport (VIE) - 19.

7 km / 12.

With a stay at Hotel Bristol, a Luxury Collection Hotel, Vienna, you'll be centrally located in Vienna, steps from Vienna State Opera and within a 5-minute walk of Ringstraßen Galerien.

This family-friendly hotel is 0.3 mi (0.5 km) from House of Music Museum and 0.3 mi (0.5 km) from Hofburg Imperial Palace. Make yourself at home in one of the 150 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets. Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Vienna?

This hotel has 4079 square feet (379 square meters) of space consisting of a conference center and 6 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a smoke detector and a deadbolt lock
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 45 per person
    • Fee for in-room wired internet: EUR 19 per 24-hour period (rates may vary)
    • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
    • Valet parking fee: EUR 42 per day
    • Nearby parking fee: EUR 42 per day
    • Pet fee: EUR 65 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 100.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Chinese (Mandarin)

    Italian

    French

    Romanian

    Hungarian

    Spanish

    Serbian

Nearby attractions

Kärntner Straße 0.1 km / 0.1 mi
Vienna State Opera 0.1 km / 0.1 mi
Casino Wien 0.3 km / 0.2 mi
Karlsplatz 0.3 km / 0.2 mi
Ringstraßen Galerien 0.3 km / 0.2 mi
Vienna Music Society 0.3 km / 0.2 mi
Albertina 0.4 km / 0.2 mi
House of Music Museum 0.4 km / 0.2 mi
Hofburg Imperial Palace 0.4 km / 0.2 mi
Karlsplatz Stadbahn Station 0.4 km / 0.3 mi
Naschmarkt 0.5 km / 0.3 mi
Vienna University of Technology 0.5 km / 0.3 mi
Ronacher 0.6 km / 0.4 mi
Stadtpark 0.6 km / 0.4 mi
St. Charles Church 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 1999
  • Total number of rooms: 150
  • Number of floors (main building): 6
  • Single rooms: 11
  • Double rooms: 127
  • Junior suites: 8
  • Suites: 15
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
Show 78 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 6
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Sauna
  • Hairdressing salonExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Bristol Vienna

9.2
Excellent
637 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.8 /10
Neighborhood
9.8 /10
Quality
10.0 /10
Value
7.6 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
14 Jan 2025
Melvin
Will probably stay here again in the coming spring
8/10
Excellent
01 Jan 2025
Gabor
Grand property, beautiful restaurant. Everything perfect except the bathroom. The bathroom is too small for two persons, it is in strong contrast with the rest of the facility.
Staff is very helpful and competent.
Leisure Partner
10/10
Exceptional
18 Dec 2024
BRIDGET

Will Be Back!!

Spectacular
Partner
10/10
Exceptional
17 Dec 2024
Paul
Great and elegant spot in a major thoroughfare for enjoyment about all things Vienna. Was a lovely stay there.
2/10
Poor
12 Dec 2024
Samuel
My experience was less than expected
Leisure
10/10
Exceptional
11 Dec 2024
MARCO
Great classic hotel. The location is the best in the city. It is located in the entrance to everything. The service is excellent.
Leisure Friends
2/10
Poor
29 Nov 2024
Afaq
No
10/10
Exceptional
20 Nov 2024
Eugene

Place to spoil yourself

I had an amazing time at your hotel! The hotel environment was fantastic and welcoming , and the staff were always smiling and ready to help. Can't wait to come back!
Business
10/10
Exceptional
25 Oct 2024
Gene
Excellent hotel. Service was outstanding. Friendly and attentive without being overbearing. Concierge was super helpful. Even helped me with a river tour reservation when it didn't seem to work ony phone. Room was super comfortable. Location is perfect. Walking or easy access U-bahn to nearly everywhere
Partner
10/10
Exceptional
26 Aug 2024
Rajjit
An excellent property
Leisure Partner
10/10
Exceptional
27 Jul 2024
Cathy
I like their staff, very helpfully and friendly!
And their classic design style property!
Leisure Friends
10/10
Exceptional
30 Jun 2024
Aleksandra

Overall, not even one complaint about this hotel!!

Excellent hotel!!! We had two rooms and both were very well!!! Great staff, reception, Concierge, door service, restaurant, bar. Excellent breakfast with big verity. Great location.
Overall not even one complaint about this hotel and its staff!!!!
Friends_and_family Family
8/10
Excellent
26 Jun 2024
Zahi
your designating Executive Room is scandalous. Have you ever seen it ? This is fit of student hostel not a Collection member of Marriott
Leisure Family
10/10
Exceptional
16 Jun 2024
Aleksandra
They are great in any aspect!!!
Amazing hotel!!!
Friends_and_family Family
10/10
Exceptional
28 May 2024
Michael
Classis art deco and superb location
Leisure Family
10/10
Exceptional
20 May 2024
David
Perfect stay in an elegant hotel.
Leisure
6/10
Pleasant
11 May 2024
Abraham
Great central location some what noisy area.
Hotel is in dire need of renovation.
It relies in its great history and past visitors
Business Self
10/10
Exceptional
07 May 2024
Richard
excellent services and the staff are so amazing/ kind and friendly
Leisure Family
8/10
Excellent
29 Apr 2024
Babak
Rooms are not sound proof. Other rooms TV noise are on the room.
Leisure Family
10/10
Exceptional
19 Feb 2024
Robert
Amazing centrally located hotel with first rate service. Staff were amazing.
8/10
Excellent
06 Feb 2024
John
A very nice experience overall. The hotel has retained its elegant traditional style and generally service is very good and pleasant.
A couple of areas for improvement (given its luxury status): 1. there is no lounge area to sit in and relax during the day. 2. The bar, though nice, is very small so after the opera we had to find another hotel for a drink. 3. The in-room dining options are very limited - needs to have more snack / light meal options. 4. At breakfast the staff were slow to ask what tea/coffee we required - had to find staff to ask every day.
Leisure Partner
10/10
Exceptional
04 Feb 2024
Thomas

Wonderful Old World Charm

Bristol is always my stop for Vienna Opera.
Self
10/10
Exceptional
07 Jan 2024
Kianne
Absolutely wonderful
Partner
10/10
Exceptional
16 Dec 2023
Candice
Best location, very easily walkable from all of the major sites in Vienna. The room was very spacious and comfortable with lots of closet space and a great big bathroom. Very enjoyable stay at Hotel Bristol
Leisure Partner
10/10
Exceptional
23 Nov 2023
Eliana
Would return without question
Leisure Friends
10/10
Exceptional
29 Oct 2023
asim
Great location you can’t go wrong.
10/10
Exceptional
13 Oct 2023
Jeffrey
The Bristol is a superb hotel situated across the street from the outstanding Vienna State Opera. The facilities and the staff of the hotel are all 5 stars. The old city of Vienna with all the art, museums, cathedrals and shopping are all within very easy walking distance. Can't say enough about how much my wife and I loved this hotel.
Business_and_leisure Partner
10/10
Exceptional
03 Oct 2023
Edward
Awesome staff, room, amenities, bar, and location.
Business
10/10
Exceptional
21 Sep 2023
Erum
Amazing overall!
10/10
Exceptional
17 Sep 2023
Koni
The GM was very nice & delightful & upgraded us.
Leisure Partner
10/10
Exceptional
25 Aug 2023
David
The room was luxurious and well decorated. The staff was friendly and helpful. The location was ideal - walking distance to most sites and shopping areas.
Leisure Partner
10/10
Exceptional
21 Aug 2023
Alessia
5 star service, old Vienna feel.
Leisure Friends
10/10
Exceptional
11 Jul 2023
Uldis
The only thing what wasn't nice was room readiness. We arrived to Bristol Hotel a bit early, and room was promised to be ready at 3PM (official check in). We came later around 5PM and room was still not ready !
Leisure Family
10/10
Exceptional
10 Jul 2023
James
Exactly what a grand hotel should be. Beautiful room, friendly staff, superb dining room, sophisticated bar, and in the heart of the old city
Leisure Partner
10/10
Exceptional
27 Jun 2023
Gerry

Great Hotel in a Great Location

This is a fantastic hotel. Everything about my stay was just perfect. The room was maybe the most comfortable I've ever had. And it's easy to take for granted something like lighting in a room until you see how it should be done, like at the Hotel Bristol. A huge added bonus is the hotel's proximity to the opera house and the center of town. I would easily stay here, again.
Self
10/10
Exceptional
12 Jun 2023
Jocelyn
Excellent
Leisure Partner
10/10
Exceptional
19 May 2023
Olga
Excellent!
10/10
Exceptional
20 Mar 2023
Natalya
Went out of their way to make our stay exceptional, highly recommend.
Leisure Partner
10/10
Exceptional
09 Mar 2023
Alan
The extraordinary charm of this magnificent hotel and quiet efficiency in a magnificent heritage hotel was wonderful. The staff were courteous, friendly and accomodating and the room I was in was breathtaking. I loved my stay and can't wait to return. As a very frequent traveler I have lots of comparisons, this hotel was amongst the best.
Leisure Self
10/10
Exceptional
04 Feb 2023
Kay
Brilliant situation. And the staff were fantastic and incredibly helpful.
Leisure Partner
10/10
Exceptional
28 Dec 2022
Mark
Excellent room. Friendly, efficient staff. The Bristol’s reputation is well deserved.
10/10
Exceptional
10 Dec 2022
JOHN
This is a very beautiful historic hotel . it is directly next to the Opera House and convenient to everything.
Leisure Family
10/10
Exceptional
24 Nov 2022
John

Best hotel in Europe!

We booked a higher class room but had no idea it was the rooftop suite flying the Austrian flag from the roof of the hotel! The service was world class, breakfast was great, the suite was absolutely huge and amazing in every way, and Vienna is spectacular. Can’t wait to come back and stay at the Bristol again!
Partner
10/10
Exceptional
27 Oct 2022
Nikolai
All looks fine.
Leisure Family
10/10
Exceptional
27 Sep 2022
Sudeep
Very conveniently located with the tram stop just outside and the subway too. Within walking distance of museums and restaurants - the hotel is superbly located
Leisure Partner
8/10
Excellent
18 Sep 2022
Ronald
Booked this hotel for my wife’s 70 th birthday for a full week all inclusive.
Upon arrival everything was excellent the booking in system to taking our cases to our rooms. The hotel is excellent for its history and decor.
The following morning went to breakfast where you have to wait at the entrance to be shown to a table, eventually someone came showed us a table and left, waited for a while thinking it was waiter service, nothing happened so went back to the entrance an enquired what was happening told it was self service and other things regarding tea/coffee stated it would be nice if we were told this at the beginning. Noticed during the week several clientele had the same problems so seems they did not rectify their error.
Must state the evening meals were superb, advise to book a table for each evening as they get busy, Jayne was excellent looking after us throughout the week, only downside was the menu which stayed the same almost for the entire week.
Room was excellent as were the housekeepers.
Overall we were well looked after but I think the American visitors were looked after better!
Leisure Partner
10/10
Exceptional
06 Sep 2022
Trevor

Attentive service

staff friendly and attentive, room clean and inviting
Friends_and_family Family
10/10
Exceptional
25 Aug 2022
G Edward
The whole atmosphere was wonderful and the hotel patronage history was Most interesting.
Leisure Family
6/10
Pleasant
20 Aug 2022
Verified traveler

Very small room.

Room was so small, was hard to move around for even one person.
Business
10/10
Exceptional
01 Jul 2022
Hany

Visit to Vienna

Incredibly central -luxurious without being over the top -very helpful staff
Partner
10/10
Exceptional
25 Jun 2022
Raymond
The perfect choice for Vienna is the grand Hotel Bristol. Ideally located along the Ringstrasse, the Bristol is situated within east walking distance of Vienna’s major attractions. Old-school charm, great food and exemplary service makes the Bristol the place to stay in Vienna.
Leisure
8/10
Excellent
08 Jun 2022
Lilia

Great location in center of Vienna.

Very nice hotel, the concierge was great. The check in was bad. There was one person at the check in at 11pm and he was handling a complaint from a very rude customer totally ignoring me who just wanted a key to the room and go to bed. When finally got my room the bed was great, the bathroom was very good but the room was too small, the view did not merit opening the curtains and the carpet was old and gave the impression of being dirty.
Partner
4/10
Poor
02 Jun 2022
Zina
Upon arrival I discovered that I’d been assigned the least desirable room in the house: small, dark, on the mezzanine floor and across from the service elevator. When I requested a change I was treated with disdain and was only moved to a nicer room on the 3rd floor when I mentioned a review I’d be posting online. My booking was made in advance. A classic room does not mean a dungeon. Expedia should push for better rooms for its customers.
Leisure Partner
10/10
Exceptional
13 May 2022
Ognian
Gorgeous hotel in the hard of Vienna, excellent staff.
Leisure Family
10/10
Exceptional
27 Apr 2022
Kenneth McKinley
I love the hotel. It's very luxurious and the staff is friendly.
Leisure Partner
10/10
Exceptional
15 Mar 2022
David
This is simply a great old hotel, full of historic charm.
Business_and_leisure Self
8/10
Excellent
22 Feb 2022
Lisa
A beautiful hotel in the heart of Vienna within walking distance to most key areas and attractions. The staff were friendly and helpful and the room was clean and well appointed. The toiletries supplies were plentiful however we didn’t love their aroma. A small complaint for what was a lovely stay.
Leisure Family
10/10
Exceptional
03 Jan 2022
Amit

Perfect location for perfect hotel

very friendly and capable staff. great concierge, valet and other staff members. everything we asked for and more was provided with a kind smile.
Partner
10/10
Exceptional
30 Dec 2021
Jurgen Hans
This unique hotel kept the charme of the old Empire….. amazing!!!!! The rooms are slightly smaller but all in historic shape…. Impressive!!!

Fantastic location, very friendly staff.

The restaurant has amazing food. Wiener Tafelspitz and Schnitzl were perfect. Outstanding service as well

Check out the Cocktail Bar… First American style cocktail bar in Vienna still in full retro style and amazing drinks

Highly recommend this place if you want to experience the imperial Vienna
Leisure Partner
10/10
Exceptional
26 Nov 2021
Cesar

Congratulations on GREAT Experience

Great Hotel in front of The Stats Opera, Great attention and service
Partner
10/10
Exceptional
23 Nov 2021
Sigalit

Very clean, comfortable, great service!!

Amazing!!!
Partner
10/10
Exceptional
08 Nov 2021
Dorin
Wonderful
Partner
10/10
Exceptional
08 Nov 2021
Scott
classic Vienese hotel in a great location.
Leisure Family
10/10
Exceptional
12 Oct 2021
James

Top notch!

Superb! I stayed at this hotel 20 yrs ago on business when it was a Westin. Brought my wife 20 yrs later recalling what a great place it was as well as location. We were not disappointed! If you are going to Vienna and wants something that is truly authentic in its beauty, location and professional staff, you must stay here. Kudos to Michael the bellman who essentially became a friend. He was walking down the street on his day off in casual clothes and bumped into us in front of the hotel. He went about caring for us and getting a taxi and all else, giving us guidance on some things to do and best modes of transportation! Who is a great example of the kind of people who work at that hotel. The front desk, concierge, and restaurant exemplified similar types of people. Vienna is such a wonderful City this is a wonderful place to experience it.
Partner
10/10
Exceptional
06 Oct 2021
Antonio
Bristol all ways the Best
Leisure Self
8/10
Excellent
05 Oct 2021
Boaz

Beautiful hotel

Very impressive public areas, like a piece of art. Room was also beautiful and comfortable, although some of the furniture could be renovated.
Service is generally high class, however I would expect the staff to know that there are free Covid tests available in Vienna for everyone including tourists, and not give wrong information about it.
Partner
10/10
Exceptional
01 Oct 2021
kevin
Beautiful room in a perfect location. Wonderful staff. Classic hotel. Gigantic bathroom.
Leisure Partner
10/10
Exceptional
28 Sep 2021
karen
Everything was top shelf! The staff, the charming room. We especially liked the ambience of the lounge/restaurant. The wait staff in the lounge were particularly friendly and attentive. We couldn't have asked for a better time away from home.
Leisure Partner
10/10
Exceptional
18 Sep 2021
Verified traveler

Business traveler

Flawless service. Beautiful. Perfect condition.
10/10
Exceptional
19 Aug 2021
Mubarak

Nice Historical Hotel in The city Center

Professional very polite and helpful staffs,cleanliness,location,rapid service,beautiful exterior and interior
Friends_and_family Family
10/10
Exceptional
14 Aug 2021
Mubarak

Best***** Hotel in Vienna

Very nice historical ***** hotel in the city Center
Friends_and_family Family
8/10
Excellent
24 Jul 2021
Verified traveler
Unique old beautiful. Very friendly professional staff. But. If you want to eat in your room don’t bother only word comes to mind embarrassing quality and selection Also. Restaurant closes at 10.30. I show up at 10.20. And I guess 5 star hotel is more concern about staff living home early that. Servicing and keeping client satisfied So overall if you don’t eat late or in your room I highly recommend. Once In a life experience.
Business_and_leisure Friends
10/10
Exceptional
10 Mar 2020
KAren

Architectural splendor in Vienna

Staff friendly, attentitive and efficient. Our twin room had a juliette balcony which we could see the opera house from. The room and hotel was in an authentic period decor, very elegant. It was very quiet in the room, spacious, with a coffee machine. The room service was super fast. We enjoyed a meal in the evening in the restaurant. We also had breakfast every morning which had alot of choice. Really convenient location, outside the underground but easy walking distance to most attractions, would definately stay here again.
Friends_and_family Friends
10/10
Exceptional
07 Mar 2020
Jane
A beautifully designed & decorated hotel, centrally located, it was like staying in a museum! There was a fabulous selection at breakfast, dinner and the aftetnoon tea is not to be missed. They catered for all tastes and adapted to the varying needs in our party ( vegetarian, de caf, low fat) the staff were friendly, efficient and couldnt do enough to make our experience the best stay weve had anywhere in the world! All the staff were really flexible, taking our order & serving earlier so we could eat at supper at our leisure & still be at the opera for 7pm. The bedrooms were luxurious, clean and well maintained, and the chocolate each night on the turn down service was really appreciated. From reception to waitressing, maids to doorman, we cant recommend it enough and we'll certainty be back when we visit Vienna again!
Leisure Family
10/10
Exceptional
06 Feb 2020
Verified traveler
Excellent luxury hotel in fabulous location in center of Vienna, AUstria. Customer service, housekeeping, porters, concierge were all trained and professional and courteous. Bar and breakfast was excellent too!
Leisure Friends
10/10
Exceptional
03 Feb 2020
Verified traveler
Great hotel with a nice style and atmosphere. Rooms very comfortable with good facilities
Leisure Family_with_children
10/10
Exceptional
16 Jan 2020
Lina
Beautiful property, exceptional staff . We will be back.
Leisure Partner
10/10
Exceptional
28 Dec 2019
Leif
Fantastic staff
Friends_and_family Family
10/10
Exceptional
27 Dec 2019
Jim
Vert attentive staff, efficient and friendly. Lovely grand old hotel, very comfortable beds and pillows. very clean and turn down is always nice. If you use hotel robes, this was a good one. Great location, very walkable.
Leisure Self
10/10
Exceptional
23 Dec 2019
LIOR

Highly recommended, Great location/service

We stayed a the Bristol hotel for 4 nights during December. This is a real luxury hotel with a great location and great service. We had a room with a 'city view'. you do not get much view but when you open the window you can see the Opera house just in front of you. Breakfast was excellent with a great variety of food. Service is very, very good.
The room and the hotel is very decorated and you feel the atmosphere of a 130-year-old building that carry the history of this area.
One note: The acoustics in our room was not very good so we could hear our next door neighbors even when they talk.
Overall, highly recommended
Partner
10/10
Exceptional
27 Nov 2019
Wafa

It’s the Hotel u stay at in Vienna

Breakfast to go , very nice and helpful staff , very quiet I highly recommend for the ones who want an extra clean hotel, the stuff they put in the bathroom is amazing .
Self
10/10
Exceptional
19 Nov 2019
Mktkcf
This was a beautiful property full of old world charm. The room was lovely and the housekeeping staff were wonderful. The breakfast buffet was wonderful with a wide variety of options including made to order eggs or waffles. The only improvement opportunity is the concierge- there were two: one who was cordial and the other who was very difficult. On my first night I asked about a restaurant and he pointed at the door and told me to ask the doorman for directions. I didn’t want directions just his feedback on the restaurant. Very unpleasant and rude to me.
Leisure Self
8/10
Excellent
18 Nov 2019
Verified traveler
Great location. Getting a bit shabby. Noisy pipes.
Leisure Self
10/10
Exceptional
15 Nov 2019
Verified traveler
The Hotel Bristol Vienna is a 5-star boutique hotel that will blow your mind. The service is spectacular, the rooms and public rooms are gorgeous, and the breakfast buffet is outstanding! I would return in an instant!
Leisure Partner
10/10
Exceptional
04 Nov 2019
Cynthia
Room with its beautiful hallway and balcony view of opera house was awesome!! Loved its old world charm!! Bravo!!
Leisure Family
10/10
Exceptional
20 Oct 2019
Verified traveler
Losts of old world charm, excellent location to major sites, and amazing breakfast buffet. I will go back again!
Leisure Self
8/10
Excellent
17 Oct 2019
Verified traveler
The hotel is perfectly situated in the heart of Vienna! Close to shopping, attractions and much more. The hotel itself could use some room improvements, TV too small for the size room, wires hanging, TV couldn’t mute and the speakers are always on in the bathroom. Overall, a very pleasant experience that I would book again in the future.
Leisure
8/10
Excellent
17 Oct 2019
Verified traveler
Great location.
Hotel is very old and needs to be renovated.
Leisure Family_with_children
10/10
Exceptional
15 Oct 2019
Verified traveler
Location is best All else excellent
Needs a little update of rooms
Leisure Partner
10/10
Exceptional
12 Oct 2019
Kris

Very nice

Very nice. Just what you would expect from a 5 star hotel.
Partner
8/10
Excellent
11 Oct 2019
Verified traveler

Austria travel

Nice hotel great city location
Partner
2/10
Poor
22 Sep 2019
Tautvydas

Run away ASAP from there

We could not stay there even one night!JR suite we booked appeared very small and dark room .As we are snoring , we need separation for sleeping-no chance there. We asked for separate room for one of the sleepers,- no availability. So we escaped the same evening and will never come back to this so called''luxury collection'' but bad in origin hotel
Partner
10/10
Exceptional
18 Sep 2019
Verified traveler
Just excellent hotel with high level of service combined central location.
Leisure Partner
10/10
Exceptional
29 Aug 2019
Davette

Regal Hotel

This is a gorgeous hotel with old world charm and regal finishes. The room was decorated very nicely with a beautiful chandelier over the bed. The bathroom was stunning and spacious with all the toiletries one could ask for. The location couldn't have been better. Very close to many major tourist attractions and metros.
Self
10/10
Exceptional
24 Aug 2019
Verified traveler
No I’ve said all I want xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Business_and_leisure Self
2/10
Poor
04 Aug 2019
Miki
Small room. No cleaning service. A/c not working well
Friends
10/10
Exceptional
30 Jul 2019
Verified traveler

Wonderful stay, Great location

The service was wonderful and friendly. The room was large and comfortable and location cannot be beat. I would definitely stay here again.
Family
10/10
Exceptional
13 Jul 2019
Verified traveler
E
Best location in Vienna for Museum & operas & shopping
Leisure Friends
10/10
Exceptional
08 Jul 2019
Verified traveler
Ideal location, staff friendly. Very clean. Comfortable and spacious rooms. Good shower and bath.

Excellent breakfast with great choices. Only drawback was no tea and coffee making facilites in room.
Leisure Family
10/10
Exceptional
12 Jun 2019
Cindi

Location, Service, Beauty

We very much enjoyed our stay here.Such a great location directly across from the Opera House and within walking distance to everywhere we wanted to go.Our room was large with a lovely Opera House view and we were greeted with a bottle of bubbly as an anniversary gift. Huge bathroom. Excellent linens. A wonderful anniversary tasting menu in the dining room with exquisite service.
Partner

Location & surroundings

Bristol Vienna
Kaerntner Ring, 1, Vienna, Austria

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Bristol Vienna

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