Le Méridien Vienna

Austria , Vienna
VIENNA, Robert-Stolz-Platz, 1
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100 reviews shown

10/10

Exceptional

04 May 2026

Elham

Very good experience.

Partner

10/10

Exceptional

02 May 2026

ARIANNA

Loved and enjoyed every aspect of our stay at La Meriden Wien. Perfect location, excellent service, and room was clean, spacious and luxurious. It exceeded my expectations. We highly recommend it, and will definitely stay here again.

Partner

8/10

Excellent

01 May 2026

William

Mood lighting in the elevatorscis too dark to see the numbers for the various floors, particular after coming in from outside in bright sunshine

Partner

10/10

Exceptional

27 Apr 2026

Elham

Staff were helpful and room was clean and neat. Hotel has great location very close to Opera and U and transit stations.

Partner

6/10

Pleasant

25 Apr 2026

Zoran

We stayed at Le Méridien for three nights to celebrate my partner’s 40th birthday, having booked a superior city-view room five months in advance. As it was a special occasion, the hotel kindly gave us what they described as the best room in the category we had reserved, but unfortunately we found it rather disappointing.
Although the room was likely the advertised 30 square metres, a large portion of the space was taken up by an oversized bathroom, which made the bedroom area feel much smaller than expected. The city view was pleasant enough (through windows in need of cleaning), but nowhere near as impressive as the photos suggested. The furnishings and overall finish also felt somewhat cheap and below the standard you would normally expect from a five-star hotel—something we had previously experienced at a Marriott Convoy in New York City.

The exterior of the hotel suggests traditional architecture, but our room was in a modern part in the back with low ceilings, contrary to what we expected based on the photos of the hotel.

The hotel also offered complimentary drinks on days when housekeeping was declined. We chose to make use of this, only to discover that the offer applied to a very limited drinks menu, meaning we still had to pay for what we ordered.
That said, the location is excellent, and the staff were warm, friendly, and very helpful throughout our stay. Overall, however, we felt the experience did not justify a return visit.

Partner

10/10

Exceptional

23 Apr 2026

Richard

Nice hotel.

Partner

10/10

Exceptional

22 Apr 2026

dana

Excellent location and great service

Self

4/10

Poor

20 Apr 2026

Alicia

My check-in was not great since for some reason I had a very small room with a queen bed and in the second floor where we had to go up about ten steps...I had stayed in a larger (although not great room) a week earlier and had even requested a paid upgrade for the last few days of my trip.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

David

Great hotel, great service, super location and very clean. My second time here and will definitely be coming back

Partner

10/10

Exceptional

18 Apr 2026

Michael

Wonderful hotel perfectly situated. Beautiful rooms and excellent service.

Friends

10/10

Exceptional

18 Apr 2026

Ryan

Location is perfect, just outside the heart of city center in so you can have all the accessibility without the congestions. Friendly staff, solid buffet and friendly staff.

Partner

10/10

Exceptional

18 Apr 2026

Wei

Convenient location with transit, shops and restaurants.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Julia

Really friendly helpful staff. Large clean quiet room. Enjoyed the buffet breakfast. Had coffee & cake in the coffee bar & enjoyed two really great meals in the bar area which offered comfortable seating, along with wonderful ambiance & great service. The hotel is close to, but set back from, main tourist area, around a 15 min walk. Subway station a 4 min walk for direct access & a 20min ride to Schönbrunn Palace.

Partner

6/10

Pleasant

12 Apr 2026

Nicole

Convenient location, but lacking in cleanliness and service.

Le Méridien is close to major museums and Karlsplatz station, making it very convenient for getting around.

However, the hotel feels outdated, with dim hallways and aging infrastructure. Cleanliness was inconsistent. I was given a bathrobe with stains on it and had to ask for a replacement.

The room also had issues with old wiring that made clicking noises, which I got around by avoiding certain light switches.

The shower pipes also made a constant loud, almost drilling sound. When I asked staff for help, they not only dismissed the noise levels by saying it wasn't that bad, but told me there was nothing they could do until the next morning. I eventually fixed it myself by adjusting the shower knobs, but I would have expected the housekeeping staff to know that and be more helpful.

The hotel also seemed overbooked and a bit noisy at times. Overall, a convenient location but not up to expectations for comfort or service.

Self

10/10

Exceptional

12 Apr 2026

Monica

Yes- the breakfast was excellent and everything was convenient

Self

6/10

Pleasant

08 Apr 2026

Autumn

This hotel was convenient and close to many things but this hotel seems like it has not been a 5 star hotel in many years. They are in need of many renovations.

8/10

Excellent

08 Apr 2026

Katia

Fantas

6/10

Pleasant

06 Apr 2026

albert

Good sized room

Family

10/10

Exceptional

05 Apr 2026

Kelsey

Awesome hotel!

Partner

10/10

Exceptional

04 Apr 2026

Pansik

Yes

Partner

8/10

Excellent

31 Mar 2026

Beate

Great location if you like to enjoy the city super quiet clean and very friendly staff

2/10

Poor

28 Mar 2026

Hasan F

This was an absolutely unacceptable experience, and the hotel’s behavior was by far the worst part of it. I had to cancel my trip because of the war in the Middle East—something serious, dangerous, and completely outside of my control. Any reasonable business would show basic understanding in that situation. This hotel did the exact opposite.

They flat-out refused to refund anything or offer even the smallest accommodation. No credit, no rescheduling, nothing. Just a cold, scripted response hiding behind “policy” with zero regard for safety or common sense. It honestly felt like they cared more about keeping my money than about treating customers fairly during a real-world crisis.

While Expedia was also unhelpful and simply echoed the hotel’s stance, the hotel itself was the main problem. Their attitude was rigid, dismissive, and frankly greedy. Hospitality is supposed to involve at least some level of empathy—this place showed none.

If this is how they treat customers during serious global events, I can’t imagine how they handle everyday issues. I would strongly warn anyone considering this hotel: book at your own risk, because if anything goes wrong, don’t expect fairness, understanding, or even basic decency—you will likely just lose your money.

Family_with_children

6/10

Pleasant

22 Mar 2026

Starla

Tv didn’t work, air conditioner didn’t work (they told me to open the window if I was hot!) Not the standard you expect at this price.

10/10

Exceptional

22 Mar 2026

Nicola

Lovely hotel in a great location

Family

8/10

Excellent

13 Mar 2026

Gerard

Lovely hotel, ideally situated in the heart of Vienna close to all the major attractions. Efficiently run, very clean and well managed hotel.

8/10

Excellent

12 Mar 2026

Danny

Called and told them I needed to have room by 1 pm and it was not ready. Disappointing in the fact that it was not ready despite calling them and requesting a check in due to meetings. after a trans-atlantic flight

10/10

Exceptional

24 Feb 2026

Inna

I'd like to thank the entire hotel staff! Special thanks to the lovely Olga who greeted us before breakfast. She and the entire friendly team were very helpful with all our questions! Their warm welcome made us feel right at home!

Friends_and_family Friends

8/10

Excellent

17 Feb 2026

Matthew

Room on the top floor had strange windows, not as advertised. Hotel breakfast was extremely overpriced at 50$ USD. Otherwise hotel is nice

4/10

Poor

12 Feb 2026

Solal

Shower with no pressure and no hot water. Reception desk not very helpful. The amenities and rooms in itself are nice enough though

10/10

Exceptional

11 Feb 2026

Bryan

Loved everything

Leisure Partner

10/10

Exceptional

05 Feb 2026

John

Yes

Business Self

10/10

Exceptional

24 Jan 2026

Garo

Everything was excellent

Business

10/10

Exceptional

11 Jan 2026

tiffany

Great location - wonderful view from our room of the park. Staff were helpful and kind.

Partner

10/10

Exceptional

06 Jan 2026

Klaudia

Well located hotel, walking distance to Opera house, Hoffburg and Kunsthistorishes Museum.
Staff was professional and very attentive. Room was spacious and well layout, had a lovely view! Restaurant was nice,well designed. Would definitely stay next time I am in Vienna.

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Ivana

Great

10/10

Exceptional

30 Dec 2025

Jun

Room was comfortable and well maintained. The breakfast buffet was nice. The location was amazing. Close to the central area, public transportation, and a variety of restaurants and cafes. Great place to stay.

Leisure Family

10/10

Exceptional

25 Dec 2025

Hilda

Thank you

Leisure Family

10/10

Exceptional

22 Dec 2025

Tom

The breakfast can have more varieties

Leisure Partner

10/10

Exceptional

08 Dec 2025

Michael

Breakfast was good and varied. Easy access to all the surrounding areas walking to sites and shops

Leisure Partner

10/10

Exceptional

01 Dec 2025

Nicola

Fantastic location close to many attractions. Attentive staff. Highly recommend

Partner

10/10

Exceptional

30 Nov 2025

Melina

Easy check in, staff were always kind and happy to assist in any way possible. Rooms comfortable and clean - and the view was stunning! We really enjoyed the extra gym amenities and found it helpful after a long day walking and exploring the city!

Leisure Partner

10/10

Exceptional

30 Nov 2025

Angela

The room was good and the location was excellent. I would stay here again

Leisure Partner

4/10

Poor

28 Nov 2025

Jeremy

We arrived at Le Méridien Vienna feeling excited, especially after being told we were getting a room upgrade. Unfortunately, that was where the good part of the experience ended. What followed was far from a true 5-star stay.

Room & Facilities Issues:

The fridge didn’t work, and we had to contact reception twice before anyone came to fix it.

The TV remote wasn’t working.

The jacuzzi was dirty, with sand and debris inside. We reported it on the first day and were told that the entire spa — including the jacuzzi — would be cleaned the next day. After the “cleaning,” it was still full of sand and dirt.

Our room had stairs before resching it on the floorr which made it extremely impractical to move suitcases around.

Spa & Safety Concerns:

I actually got stuck inside the sauna because the door wouldn’t open. When we mentioned this, the spa manager casually said that “if you get stuck, just yell and I’ll come open it.” Not exactly reassuring and certainly not what you expect in a luxury hotel.

Service Issues:

We received no help with our suitcases when we arrived.

Amenities were only provided on request, meaning you don’t get anything unless you specifically ask — something I’ve never experienced in a hotel claiming to be 5-star.

Overall, the hotel seriously needs to rethink both its maintenance standards and customer service. The experience did not come close to the level of quality or comfort expected from a 5-star property. Unfortunately, I cannot recommend

Partner

10/10

Exceptional

28 Nov 2025

Rajeshwar

Clean and courteous all round

10/10

Exceptional

14 Nov 2025

Garo

Everything was great

Business Friends

10/10

Exceptional

13 Nov 2025

Garo

Clean spacious

10/10

Exceptional

12 Nov 2025

Dennis

Friendly and helpful staff, specially at front desk.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Rachel

Great, centrally located hotel. Friendly and helpful staff.

Self

10/10

Exceptional

10 Nov 2025

Kadar

Very clean property, great customer service, Front desk goes above and beyond to please their guests, as well the Restaurant and housekeeping staff all top professionals.
I will always stay at the Le Meridian Wien with my upcoming trips to Vienna. Kudos to all the team from the Gm to the concierge.

Business_and_leisure Partner

10/10

Exceptional

10 Nov 2025

Andrew

Good hotel, a little tired in places but great location and rooms.

Partner

10/10

Exceptional

30 Oct 2025

Jeff

Staff was terrific! Amenities are outstanding. You Bar was fun. My 4 time staying. I’ll be back

Business_and_leisure Partner

10/10

Exceptional

28 Oct 2025

Chia Hsiu

6/10

Pleasant

26 Oct 2025

JUAN DIEGO

Not many fruit options. Very basic.

Leisure Friends

10/10

Exceptional

16 Oct 2025

Samuel

Great location. Rooms are clean and nice but a bit outdated especially in the bathrooms. The breakfast buffet is excellent with an omelette station and a great selection (but unfortunately no fresh squeezed orange juice like other Le Meridien hotels we have stayed at). Most of the front desk staff are very nice and knowledgeable. We had a slightly bizarre check-in experience though (not recognizing our Bonvoy perks). Overall, we enjoyed our stay.

Leisure Family

10/10

Exceptional

13 Oct 2025

Raquel

Excellent

8/10

Excellent

10 Oct 2025

Lisa

WiFi was very slow. Front desk staff very helpful. Recommend a full time concierge

Leisure Family

10/10

Exceptional

07 Oct 2025

Marc

Friendly staff. Clean, spacious room. Great bar/restaurant. Location.

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Garo

Everything super

Business

6/10

Pleasant

06 Oct 2025

Martyn

Very busy - received no coffee on second day and buffet plates stacked up on table

Partner

6/10

Pleasant

02 Oct 2025

Nicholas

Great location to stay for visiting museums and attending concerts.

The room we got was different than the photos because instead of full windows it had transom windows up high, which means the room had no view out the windows at all. We paid 500 Euros per night for one of the upgraded room options; would have expected more. The 7th floor rooms should be a separate booking option at a lower price.

A few little things broken in the room. Lots of space in the 500 square foot corner unit, but the room is not layed out well so there arent good places to put your things, and the bathroom is sort of tucked past a mini hallway. There is plenty of room for furniture and better organization but they went for gimmicky glass and weird furniture instead. I hated the huge heavy glass bathroom door....which often goes *booooonggggg* as it releases from its catch and startles whoever is sleeping. I could hear booongggs from adjacent rooms throughout our stay. Also some weird buzzing noises coming from the walls every 2.5 minutes of the whole stay (my wife was annoyed enough that she timed it).

They focus on being pretentious-fancy with prosecco at check-in and cute blue lighting in the elevators, etc.... instead of actually making it a great hotel.

We liked the large bathtub and shower, and the bed was comfortable.

Leisure Partner

10/10

Exceptional

01 Oct 2025

HARRY

Great location, friendly staff beautiful rooms great place to stay

Leisure Partner

10/10

Exceptional

28 Sep 2025

Klaudia

Very convenient location,next to Opera,walking distance to Hofburg, located on the main street. Loved my 5 days stay here. Room was very nice, with a great view.Staff very friendly and competent.The restaurant and lounge on the side was great too.

Self

10/10

Exceptional

22 Sep 2025

Kirsten

From the moment we checked in, the staff were welcoming & very attentive throughout. The hotel is situated a few mins walk from the Opera House & Underground, but those few mins make such a difference to the noise and general busyness of the area.

Leisure Partner

8/10

Excellent

21 Sep 2025

Susana

We stayed at Le Meridien Vienna for 5 nights, the hotel location is walking distance to opera house and old town. The elevator area is quite dark, the room is clean and spacious.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Maurice

Staff made us very welcome good service great breakfast.

10/10

Exceptional

12 Sep 2025

Jim

Excellent location and great amenities

Leisure Family

10/10

Exceptional

10 Sep 2025

Shannon

The hotel was absolutely fabulous! Great location, super comfortable room, bed and the best shower ever! Luxury amenities and great service 10/10!

Leisure Partner

4/10

Poor

10 Sep 2025

Antonio

I read about noisy Ac on other reviews and it seemed it was a hit or a miss.
I contacted the hotel 3 days prior to my arrival and requested a room with no issues.
They claimed they never received my message.
Sure enough very noisy Ac in my room (653).
The breakfast is sub par.
Location is very central but for $850 for 2 nights, I was not pleased and will not return to this property in the future.

Leisure Partner

10/10

Exceptional

09 Sep 2025

William

Great location, nice hotel and friendly staff. Room was good and bed was comfortable

Leisure Self

10/10

Exceptional

08 Sep 2025

Mark

Great location and hotel!

Great hotel and staff. Very convenient location for dining, museums and transport. I will stay here again!

Business

8/10

Excellent

07 Sep 2025

Consuelo

Front desk helpful and polite

Leisure Self

8/10

Excellent

07 Sep 2025

Consuelo

Need to provide bathroom toiletries and extra water. Do not put women in faraway annex rooms- too dangerous. Should do turndown service at night

Leisure Self

10/10

Exceptional

06 Sep 2025

Annette

It’s a lovely hotel. We had a beautiful room and

4/10

Poor

03 Sep 2025

Valentina

While reception was welcoming and housekeeping did a great job, our overall comfort was significantly disturbed. The air conditioning did not work properly, and when we called, staff promised to bring us two fans. After waiting an hour with no response, we had to follow up, and only then did someone ring our doorbell at 11 p.m. — nearly waking our baby — to deliver just a single small desk fan. I even emailed the front desk requesting a room change to one with working AC, but instead of accommodating that, engineering insisted the AC was “within standards,” left a note, and unlocked the windows while leaving the AC running at the same time. Not only is this inefficient, but it also made the room humid, noisy from the outside, and allowed mosquitoes to come in, disturbing rest even further. It felt like a box-checking exercise rather than a real solution.

Despite disclosing we were traveling with a baby, the bed provided was basically a single bed, unsafe for an infant who could easily roll and fall. We requested two extra pillows through the Marriott app to help protect the baby and because one of the adults had to sleep on the cot provided — yet only one pillow was delivered. On top of that, the in-room ironing board was dirty and unusable, the bathroom sink drain was clogged with hair from prior guests, and there was visible black mold in the bathroom.

For a hotel marketed as 5-star, we expected a restful and accommodating stay, but instead faced unnecessary stress.

Leisure

10/10

Exceptional

03 Sep 2025

Garo

Excellent

Business

10/10

Exceptional

02 Sep 2025

divya

Lovely hotel . Geat Location

friendly staff, clean and staff very helpfull and accomodating. Great location

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

John

The hotel is in an excellent location for visiting all parts of the city using underground and trams.
The staff are all exceptionally helpful and friendly.
The bedroom was particularly spacious and well equipped with coffee machine and kettle. Bathroom very clean with a super shower and roll-top bath.
Great place.

Leisure Friends

10/10

Exceptional

28 Aug 2025

Susanna

Staff was so kind and accommodating. Room was beautiful and clean.

2/10

Poor

27 Aug 2025

Cecilia

It was 24 degrees outside and the a/c in my room will not work properly. So the fan needed to be put to the maxed and it was noisy. I couldn’t sleep all night. When tried to call reception at M1M3, the phone was not labeled right and even I pressed all buttons, no call was connected. It was my last day in Vienna so I reserved Le Meridien to try it out. Never again.

Leisure Self

10/10

Exceptional

22 Aug 2025

Richard

August 2025 US visitor

Location is excellent a short walk from ast Stephen’s cathedral and the museum district. Staff were very friendly and professional. Highly recommend this hotel.

Partner

10/10

Exceptional

22 Aug 2025

Selene

Beautiful

Leisure Family

10/10

Exceptional

21 Aug 2025

MOHAMMED

very good location and staff

10/10

Exceptional

05 Aug 2025

Luis

It is very well located for everything

10/10

Exceptional

04 Aug 2025

Ria

Excellent location. Given the cost more amenities would have been nicer but overall a very pleasant stay.

Leisure Family

6/10

Pleasant

31 Jul 2025

Lakshminarayan

Bathroom was really dingy....lots of dark stains and hard water stains around the shower, and water kept flowing into the rest of bathroom. The shower/bathroom was poorly designed with floor pitching away from the shower, and there is no lip/edge to prevent water from just flowing out of the shower into the rest of the bathroom. I Asked Front desk to at least fix or change out the shower head so I could stand a little further away to reduce this \"flooding\" of the bathroom. After a whole day out, I came back to see really nothing was done, even though front desk lady said \"it was fixed\", and I asked if anyone actually even entered the room, and she said she didn't know!! How do u \"fix a shower\" without entering the room? I know tech is progressing fast, but so far(thankfully) there are no e-showers just yet that can get a wifi update! LOL! I flatly asked the lady if they just tell people whatever to make them go away, and she said no blah blah...I said thanks for your time and left it at that.
After the 2 days, I came back to find a new shower head!
So, clearly the 1st \"it's all fixed\" response on day1 was not correct.
It's insulting to my intelligence if Le Meridien staff think I will NOT know the difference!
We kept having to mop up the water after every shower and dry the tower and repeat at next shower use.
Property shows its age. Usually, outside the US, Marriott hotels are absolutely awesome...this one, with the dingy bathroom, is NOT.

Leisure Partner

6/10

Pleasant

26 Jul 2025

Marc

Inadequate central AC, otherwise great

This is a splendid hotel with a fantastic view, and a lovely treat basket awaited our arrival. Unfortunately, although the balcony level has air conditioning, it was wholly inadequate for days with temperatures above 26°C/80°F. It proved challenging to sleep at night, which is not what one expects for such an expensive room. A more localized AC unit, not inadequate central air, is needed. The brunch is very nice.

Partner

10/10

Exceptional

23 Jul 2025

Michael

Excellent location, staff and facilities.

Leisure Family

10/10

Exceptional

16 Jul 2025

JEFFREY

Great hotel. Excellent breakfast and helpful staff. Parking can be a little tricky but totally worth the effort.

Leisure

10/10

Exceptional

13 Jul 2025

Heather

Central location, nice amenities

Great, central location yet quiet. Staff was friendly, room was clean with plenty of amenities. Highly walkable area yet close to public transportation, museums. Would stay again, no question.

Friends_and_family Friends

8/10

Excellent

10 Jul 2025

Li-An

This is a nice hotel in a central location, close to public transportation and walkable to all attractions. It is a very busy hotel and the staff is doing a good job to help everyone. The room is spacious, however, the beds are of European style, meaning, they placed two double beds together for me and my husband to sleep. The third bed for our child is very flimsy.
The room is not terribly up to date, however, my biggest issue with the room is its air conditioning system. Each time the a/c was turned on, it caused us to sneeze. It is likely the a/c duct hadn’t been cleaned properly and harbored allergens. As it was summer and a heat wave was present, we had no choice but to turn on the a/c.
Other than that, this was a good hotel for visiting Vienna.

Leisure Family

6/10

Pleasant

07 Jul 2025

George

The location is great. The staff were very friendly. The room was not as described and not as it looked in the picture. The air conditioning in the room wasn’t working. It was during a heat wave in vienna. We asked for it to be fixed and they claim it was fixed and that air conditioning in vienna is not that great because it’s often not used. After two days we just gave up and sucked it up. Won’t stay there again

Leisure Family

10/10

Exceptional

02 Jul 2025

Scott

Great location, staff was incredibly friendly & helpful. Bar & patio were very nice.

Leisure Self

8/10

Excellent

01 Jul 2025

Rob

Great location and fantastic front desk staff. Room could be

10/10

Exceptional

30 Jun 2025

Fernando

Excellent hotel, location and staff!

Leisure Family

10/10

Exceptional

27 Jun 2025

Diane

A great choice.

Leisure Family

10/10

Exceptional

25 Jun 2025

Deborah

Excellent stay, great accommodation, lovely staff. Great breakfast

8/10

Excellent

20 Jun 2025

Howard

Good

Business

10/10

Exceptional

17 Jun 2025

jeanette

Our Stay at Le Meridien

Great stay at Le Meridien, staff were so friendley the facilities were very good and the breakfast were epic.

Partner

10/10

Exceptional

06 Jun 2025

Steffen

Very quit and friendly Hotel in the middle of the town and close to many minter resting places

Leisure Family

6/10

Pleasant

04 Jun 2025

Maria Elena

Things were generally good but I paid for a room with queen bed and view. Instead got two twin beds and 1/2 view. And I was there on time, actually early. I was too tired to ask for another room when I arrived, but regretted not demanding the queen bed as the single bed was quite uncomfortable.

Self