Hotel Am Konzerthaus - MGallery Collection

Austria , Vienna
VIENNA, Am Heumarkt, 35-37
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100 reviews shown

10/10

Exceptional

06 Apr 2026

Andrew

Clean room, polite staff, good location

10/10

Exceptional

30 Mar 2026

Sarah

Very nice hotel and we would stay here again

10/10

Exceptional

19 Mar 2026

ManojKumar R

Upon check in and my flight was very early, the front desk attendant whose name I wish i took was really amazing.

He checked me in, upgraded my room category and provided me with a drinks voucher for the bar.

I will certainly come back and stay here

6/10

Pleasant

28 Feb 2026

Michael

Hotel was okay, room was dirty and had lots of stains on walls and not organized well. Nice that bathroom had a bathtub, but very high to get in, not good if you have bad hips or knees. No stores close by which makes the breakfast very important.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Richard

Wonderful Hotel, great location, fabulous room and friendly staff

2/10

Poor

28 Feb 2026

Vincent

Poor customer service. Lack of empathy in difficult circumstances.

10/10

Exceptional

25 Feb 2026

Nathan

Courteous staff, very clean and beautifully kept hotel.

Partner

10/10

Exceptional

16 Feb 2026

Romano

Good

10/10

Exceptional

08 Feb 2026

Adam Thomas

Room and hotel were perfectly presented and great care from attentive staff. The bed was extremely comfortable and the room amenities were of a high quality. All in all an excellent stay.

Leisure Self

10/10

Exceptional

26 Jan 2026

Molly Caroline

The hotel was amazing the staff were amazing!!

10/10

Exceptional

19 Jan 2026

Amy

Staff was great, room was clean and comfortable. I chose this hotel because of the proximity to the Konzerthaus where I attended two concerts. Location was very convenient to many restaurants, tourist attractions and public transportation.

Leisure Friends

10/10

Exceptional

19 Jan 2026

Angela

Amazing staff, great location

Leisure Self

10/10

Exceptional

16 Jan 2026

Michael Richard

The room was very clean and spacious. We had a high floor room which had a great view. Breakfast had a range of items for everyones needs and was fantastic everyday. Staff were attentive and friendly.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Maja

Great hotel with charming staff !

Business_and_leisure Partner

10/10

Exceptional

09 Jan 2026

David

Comfortable room and helpful bar staff

Leisure Partner

10/10

Exceptional

06 Jan 2026

claire

Excellent

Partner

10/10

Exceptional

29 Dec 2025

David

10/10

Exceptional

24 Dec 2025

Katrina

This is a lovely hotel very close to central Vienna. I had a short (15-20 min) walk to most of the must see spots in Vienna (St. Stephen’s Cathedral, Belvedere palace, five different Christmas markets, etc.).

The staff were very pleasant, professional, and accommodating. Breakfast was very tasty and there were a lot of options to choose from (traditional English buffet, Spanish buffet, Japanese miso breakfast). The room itself was warm, clean, and large.

My one and only complaint: their bistro downstairs is very tasty and popular. If you want to eat there for dinner be sure to arrive at an off hour or later in the evening, closer to 9:30, in order to snag a table for service.

If I ever come back to Vienna I will for sure be staying here.

Leisure Self

10/10

Exceptional

24 Dec 2025

Mary

Every thing was great.

Self

10/10

Exceptional

22 Dec 2025

Peter Alan

Clean room, very good breakfast and friendly reception staff

Leisure Partner

10/10

Exceptional

16 Dec 2025

Una Tuong Kim Nguyen

Fast check in, great staff, spacious and clean room. Highly recommended

Leisure Friends

8/10

Excellent

06 Dec 2025

Hillary

Everything was clean, the staff was extremely courteous and helpful and it was centrally located. My only wish was that there had been a la carte breakfast options, not just the buffet.

Leisure Self

10/10

Exceptional

04 Dec 2025

Pamela Mai Mai

Good location, service is great. Room is nice and quiet.

Leisure

10/10

Exceptional

04 Dec 2025

Katie

Great service from all the team, good location to get into the city centre

Partner

8/10

Excellent

29 Nov 2025

Ann

Staff are very friendly, rooms very clean, the breakfast is a foodie’s heaven, will come again

Leisure Self

10/10

Exceptional

25 Nov 2025

Carl

Room clean. Bathroom we supplied. Free mini-bar was a pleasant surprise all staff helpfull snd courteous

Leisure

10/10

Exceptional

25 Nov 2025

Ricardo

Very good hotel, 15 minute walk to opera, museums, concert halls, etc. Great breakfast. Room was comfortable. Bed was good. The only thing I didn’t like was that the room was pretty dark, and even the hallway often only had the presence (emergency?) lights on. Still, a minor thing, and I would likely stay again.

10/10

Exceptional

23 Nov 2025

Nadine sandra

Clean, staff great and lovely breakfast. Shower in room not good but not ruin stay

Leisure

10/10

Exceptional

03 Nov 2025

George

A very nice hotel. Lovely breakfast and has unique interior design that makes it memorable

Self

10/10

Exceptional

03 Nov 2025

Jo-lyn Mairi

What stood out was the fact that the hotel had all the amenities in my room. I like a good hairdryer, shampoo’s etc because I don’t bring those items with me when I travel. Plus they had good coffee!

Business_and_leisure Family

10/10

Exceptional

22 Oct 2025

Samuel

Good

10/10

Exceptional

21 Oct 2025

William

Staff were fantastic and efficient. The breakfast was great as well.

Leisure Self

10/10

Exceptional

06 Oct 2025

Nan

The hotel location was great.
It was close enough to walk to the historial places, restaurants, shopping areas and public transportation,as well.
Me and my husband enjoyed the staying.

Partner

10/10

Exceptional

24 Sep 2025

Harry George

Enjoyed the stay

10/10

Exceptional

11 Sep 2025

Ilya

Everything was great and I would like to mention the staff, they were so nice and professional.

8/10

Excellent

31 Aug 2025

Nathan

Very good

Leisure Partner

10/10

Exceptional

24 Aug 2025

sherif

very good location,staff are friendly ,so clean hotel

Leisure Friends

10/10

Exceptional

17 Aug 2025

Hui

Great location! Walkable to the golden hall and opera and many others.

10/10

Exceptional

06 Aug 2025

Jeff

Am Konzerthaus hotel, is located very close to the shopping district. The hotel upgraded us and everything in the mini bar was on the house. They also refill items in the mini bar. Mini bar had much food and drinks; including beers. Thank you!

The outside of the hotel is not much to appreciate it inside is pretty glamorous. My daughter loved it.

Leisure Family

10/10

Exceptional

31 Jul 2025

Adelene

Don’t be afraid to ask the staff for more info on the city, and where to eat, they had good recommendations. The rooms were spacious and overall a pleasant stay oh and if there into the fancy stuff there’s a Michelin star restaurant next door.

Leisure Partner

4/10

Poor

29 Jul 2025

Weixing

It would h

10/10

Exceptional

28 Jul 2025

Mark

Great location

Business_and_leisure Partner

10/10

Exceptional

27 Jul 2025

Alan

The hotel is in an excellent location to walk into town and also to the railway station. Al the staff was brilliant overall I would definitely recommend this to anyone

Leisure Partner

10/10

Exceptional

27 Jul 2025

Gary

Hotel and staff excellent in both cleanliness and helpfulness, breakfast had plenty of options and made to order if requested.
The only suggestion would be the set menu for evening dining is quite limited and although cooked well should add more choice.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Fatane

Amazing hotel! I definitely recommend it to anyone travelling to Vienna

Leisure Partner

10/10

Exceptional

20 Jul 2025

Eugene

Nice place. Next time will stay here again.

10/10

Exceptional

17 Jul 2025

Soosan

I liked everything special every day zi had a very good breakfast.

Leisure Self

6/10

Pleasant

13 Jul 2025

Verified traveler

Very sma

Partner

8/10

Excellent

12 Jul 2025

Dalia

Nice hotel; our room was on the first floor and very noisy in the morning! on our third night there were work/digging on the street that made it imposable to sleep, at midnight I found out that that work will be all night long so they moved us to a courtyard room in the back of the hotel that was quite and also bigger!

Leisure Family

10/10

Exceptional

12 Jul 2025

Marcela Saeb

Superb hotel, specially the Michelin Star restaurant.

Leisure Self

10/10

Exceptional

11 Jul 2025

Suzanne

The hotel is right by Stadtpark metro station so it is an easy walk to the hotel. Staff were very friendly and helpful. It rained most of the time I was in Vienna - I did bring an umbrella but not strong enough for the winds. The hotel provided me with a sturdy umbrella to use throughout the 5 days I was there. The breakfast is wonderful. The have fruits, cheeses, breads, a yogurt station. And a hot station with scrambled eggs, apple strudel , bacon, sausage and hashbrowns. There is also a chef that will make you omelets or pancakes! I love how close it is to the Belvedere Museum (which is a must-go) and many other places (Stephansplatz shopping strip and restaurants). The hotel also provides you with two bottles of water daily, which is a nice added touch. When I checked out, they gave me a small gift which was such a nice treat. Thank you! (See first photo of chocolate) Smallest complaint is the scuff marks on the walls in my actual hotel room. Past patrons have really scuffed it up.

Leisure Self

8/10

Excellent

09 Jul 2025

Oksana

Check-in was a bit slow and wake-up call didn’t happen as requested for my early flight—when I asked the concierge in the morning they had no idea it was scheduled. Restaurant prices were steep—a simple cup of coffee cost €7.
The overall experience was enjoyable thanks to the hotel’s unique atmosphere and convenient location.

Leisure Friends

10/10

Exceptional

07 Jul 2025

Paul

Great place to stay. Quiet and decent location close to sites and public transit. Gym was nice too. I enjoyed my stay. No complaints.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Patrick

The hotel is in walkable distance from many sight seeing locations.

Leisure Self

8/10

Excellent

04 Jul 2025

Rene

Good area but floor not clean in bedroom, missed face towels,coffee & milk some days, noisy in the morning bumps & bangs & the sound of furniture being moved around.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Margaret

Rooms were clean and spacious. Air conditioning worked well. Hotel staff was friendly and helpful.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Veselin

Excellent location and friendly staff. Very comfortable room and bed.

Business_and_leisure Family

6/10

Pleasant

21 Jun 2025

HaiYing

a good location

Self

10/10

Exceptional

21 Jun 2025

Braeden

Very nice hotel in a great location!

Leisure Family

10/10

Exceptional

20 Jun 2025

John

The hotel was lovely and my wife and I would happily stay there again. The room was big and comfortable and the staff were friendly and helpful and the city map I got from reception was the best of all of them I had obtained and we used it every day. Breakfast was excellent with so much variety and could not be faulted. There were hardly any restaurants or cafes in the vicinity and you have to cross a lot of busy roads to get to them.

Leisure Partner

10/10

Exceptional

19 Jun 2025

William

This hotel was perfect. Right across from the Konzerthaus. The breakfast buffet, which was included, was one of the best I’ve seen.

Partner

8/10

Excellent

19 Jun 2025

Amanda Jane

I had a great stay here. The hotel is really close to Karlskirche, which is fabulous, and to Belvedere. Shops and cafes close by too.
The staff are all very nice, helpful and friendly.
Only downside is the breakfasts and other meals are very expensive.

Leisure Self

10/10

Exceptional

18 Jun 2025

Philip

The hotel was very stylish, clean and convenient. You had to walk a few (3-4) blocks for restaurants but that wasn’t bad. Most of the things we wanted to see and do were within walking distance. I’d definitely stay there again.

Leisure

10/10

Exceptional

15 Jun 2025

Karen Linda

Fantastic hotel and so close to everything you would want to see xx

Leisure Friends

8/10

Excellent

01 Jun 2025

Janice

Lovely breakfasts, good variety

Leisure Friends

10/10

Exceptional

31 May 2025

Assaf

2nd stay, excellent hotel, we love it.

Business_and_leisure Partner

6/10

Pleasant

28 May 2025

Dennis

At first glance the hotel is very nice but it seems that they put too much into the appearance rather than function. The bathroom door did not latch properly, the coffee maker didn’t work, the bed frame came away from the wall if you sat up to watch tv( and creaked if you moved), and the toilet that doesn’t hold water ensures everyone knows what you did for quite awhile.

Leisure Partner

10/10

Exceptional

26 May 2025

Hilda

Hotel was incredible. Great location, staff were wonderful.

Leisure Self

10/10

Exceptional

19 May 2025

Elizabeth Walker

Very helpful staff, lovely ambience. We thoroughly enjoyed our stay and would highly recommend this hotel.

Leisure

10/10

Exceptional

17 May 2025

Neil

Great location. Great room. Staff was helpful and friendly.

Leisure Partner

10/10

Exceptional

13 May 2025

Caron Jayne

Great location within easy walking distance of the key sites.

Leisure Partner

10/10

Exceptional

12 May 2025

Vladimir

Leisure Family

10/10

Exceptional

11 May 2025

Vivian

Very helpful staff

Self

8/10

Excellent

09 May 2025

Yosef

Clean, quiet hotel, good service and fancy but expensive

Leisure Partner

10/10

Exceptional

06 May 2025

Beverly

Very friendly staff . Great breakfast & wonderful location!!

Leisure Partner

10/10

Exceptional

06 Apr 2025

Kristin

It’s a beautiful and immaculate hotel with excellent service. Great breakfast buffet as well. The location was convenient!

Leisure

10/10

Exceptional

31 Mar 2025

Ruben

High recommend! Very clean, friendly staff, perfect location!

Leisure Family

10/10

Exceptional

24 Mar 2025

Sharon

Last minute saviour!

This was a last minute booking after the awful fire that caused Heathrow airport to close down. Our original venue was Vienna so we made some last-minute plans to spend the weekend with friends in London and booked this hotel.. the hotel has a wonderful location close by to many tube stations. The hotel rooms were very large, very well equipped, very clean. Quality of the decor and finishes was very high end. You honestly could not ask for more.
The staff were amazing, nothing was too much trouble.

Friends_and_family Friends

10/10

Exceptional

22 Feb 2025

Richard

Lovely hotel, and very well situated

A lovely hotel, well connected by train and tram to the airport, and perfectly situated for many of the city’s sights, being just a 10-15 minute walk from the state opera house. Our room was large, modern, and well equipped, and breakfast offered a great variety of both hot and cold, and sweet and savoury options. Reception staff were also very friendly hand helpful. We would definitely stay again

Partner

10/10

Exceptional

21 Feb 2025

Steve

Amazing hotel, clean and very comfortable. Staff was very friendly and helpful. I will definitely be back again! Amazing hotel, clean and very comfortable. Staff was very friendly and helpful. I will definitely be back again!

Leisure Self

10/10

Exceptional

17 Feb 2025

Richard

Hotel am Konzerthaus was a brilliant choice of place to stay in the city.
The hotel was very convenient for all the city’s sights and the room and bed were extremely confortable.
The staff were friendly and the breakfast excellent. We would love to return one day.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Mandana

Our stay was absolutely exceptional. The hotel was spotlessly clean, beautifully maintained, and every detail showed their dedication to creating a comfortable and welcoming environment for their guests. What stood out the most was their outstanding customer service.

During our stay, our son fell ill with a high fever, and we were desperate to extend our checkout time so he could rest a little longer before our flight. Despite being fully booked due to the holiday season, the staff went above and beyond by extending our checkout time by two hours. This incredible act of kindness made such a difference for us during a stressful moment, and we are beyond grateful.

Throughout our stay, the staff were incredibly responsive, friendly, and accommodating. Whether it was providing helpful recommendations, quickly answering our questions, or going the extra mile during an emergency, they made us feel cared for and valued as guests.

Kudos to the amazing team at AM Hotel for their professionalism, warmth, and compassion. I can’t recommend this hotel highly enough and would absolutely choose to stay here again. Thank you for making our experience unforgettable!

Leisure Family_with_children

10/10

Exceptional

02 Jan 2025

Sean

Great location! Went to Vienna to explore the Christmas markets and this hotel was in a great location with easy access to get on any transport to take you anywhere in the city, and was in walking distance of a bunch of markets and the city center. The staff was also very helpful and would help us whenever needed including calling the taxi company, and taking pictures of us in their lobby which was decorated very nice for the holidays. One issue I had with the room was the bathroom door was difficult to close in our room but after holding it shut for a few seconds it would stay shut. We want to come back to Vienna to see more of what the city has to offer and will definitely consider this hotel again!

Leisure Partner

10/10

Exceptional

29 Dec 2024

Daniella

Staff was fantastic, very nice and super helpful. Breakfast was amazing.

Leisure Partner

8/10

Excellent

27 Dec 2024

Joshua

Nice hotel in a good location. One downside was that it was very loud outside of the room at night.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2024

Emma

We had a wonderful stay here. The hotel is convenient to the city. It was clean and tidy and the room was spacious and warm. The amenities were exactly as we expected. The staff were all lovely and the reception staff in particular were friendly and very welcoming.

Leisure Family

10/10

Exceptional

22 Dec 2024

Veronika

Safe

Leisure Self

10/10

Exceptional

20 Dec 2024

frank

Great staff , very helpful.

10/10

Exceptional

04 Nov 2024

Estrella A

This is my second stay at this hotel which I chose for its location and hotel’s service. I’m am very pleased with the hotel and its service. The food at is bistro is excellent. Quiet, clean, prompt elevators, not crowded and no noisy.

Leisure Self

10/10

Exceptional

22 Oct 2024

Wendy

Beautiful property and the employees were so wonderful. Thanks for a great stay.

Leisure Partner

10/10

Exceptional

21 Oct 2024

KAREN

The only point is I asked at checkout for receipt for any charges told none, then noted a $60 charge to my Amex?

Leisure Family

10/10

Exceptional

15 Oct 2024

KAREN

Had a wonderful time in Vienna, which was made all that much easier by being in walking distance of everything we wanted to see. Booked the Vivaldi concert at Charles’s Church very close by, which was wonderful and reasonably priced. When I say walkable I was getting in about 16000 steps a day, which I saw as a plus!

Leisure Family

10/10

Exceptional

13 Oct 2024

Derrick

This was a wonderful hotel with a beautiful decor. The room had ample space, a comfortable bed and an en suite bathroom wit a spacious shower.

Partner

6/10

Pleasant

12 Oct 2024

Robyn

Really, no iron?

Clean rooms and fairly quiet. Appreciated the L’Occitaine toiletries. I don’t understand why there is no iron & ironing board in the room. When my husband called down to the front desk, he didn’t even complete his sentence, they knew immediately what he was calling for. So management, why not let the staff do something more productive instead of carting irons and boards around. Is it really that expensive to put them in every room? By the way the one we got was also in bad shape. Leaked water.

Partner

10/10

Exceptional

07 Oct 2024

John

Within walking distance to many points of interest.
A breakfast plan for under 20 E.

Leisure Family

8/10

Excellent

30 Sep 2024

Leonid

It would be nice to have handholding in shower for older people.

10/10

Exceptional

30 Sep 2024

Carl

Great hotel in a great location. Staff fantastic.

Leisure

8/10

Excellent

29 Sep 2024

Kenneth

Good staff helpful overall great experience and stay. Good for the price

Leisure Partner

10/10

Exceptional

26 Sep 2024

Robert

They up-graded me to a free mini bar in the room that they restocked everyday. Nice touch.

10/10

Exceptional

23 Sep 2024

Matthew

Cosy modern hotel

Lovely cosy hotel that was super quiet. Large comfortable room and bed. Restaurant food and drinks were great. Staff were super friendly and accommodating. 10 minute walk gets you to the central Vienna action zone.

Partner