Name: NH Wien Belvedere
Address: Rennweg, 12A, Vienna, 1030, AT

10/10

Exceptional

11 Jul 2026

Kasra

clean, spacious, nice staff, very helpful, nice location

Partner

8/10

Excellent

25 Jun 2026

Tracy

Hotel was very nice for the price. I would have given it five stars, but it was obvious that they were not completely thorough when they cleaned the floors. There was an old strawberry top on the floor under the lip of the cabinet that literally scared the bejeebees out of us bc we thought it was a giant spider, nope just a dried up strawberry top. There was also an old pistachio shell on the carpet peeking out from the lip of the bed. The bed was a good size, but the mattress was worn down on my side, hard and slanted towards edge, like it was old and broken down from people sitting on the edge of the bed.

Otherwise, our stay was very pleasant. Quiet room, quiet location, lovely garden view. Big space for suitcases. Room had a mini fridge and safe. Nice selection of snacks for purchase. We would stay there again.

Staff was fluent in English and knowledgeable on directions for trams to city center. Close to transits.

Family

10/10

Exceptional

06 Jun 2026

Nicolas Javier

Outstanding Customer Service special lady received us everything was so clean comfortable

Family_with_children

10/10

Exceptional

17 May 2026

Lee

Clean room. Came with a mini fridge which was an ace. Staff was welcome when checking in

Self

8/10

Excellent

28 Apr 2026

Carlos

Good overall

6/10

Pleasant

22 Apr 2026

Yelena

It’s a very basic hotel near Belvedere Palace. We had two rooms, both are very spacious but a bit dated. Staff is very nice and friendly.

Family

10/10

Exceptional

22 Apr 2026

Victoria

Great room size, and good breakfast selection.

Aircon got too loud overnight a few times and woke me up but I was able to sort it out myself

Self

10/10

Exceptional

20 Mar 2026

Stephanie

Lovely hotel near the Belvedere palace. As soon as we got there, we were greeted by their nice staff. Check in was quick and easy. Room was clean and spacious for my partner and me. Location was good too, only 10–15-minute walk from the city and all famous landmarks.

Partner

6/10

Pleasant

02 Mar 2026

Deborah

The room was a good size and clean. The breakfast buffet was fabulous, lots of choice and well prepared and fresh. Some healthy choices too.
The bed wasn't as comfortable unfortunately, I prefer memory foam type mattresses. Also the sauna was not routinely on, you needed to request it to be switched on and wait half hour.

Self

10/10

Exceptional

24 Feb 2026

David Michael La Bue

The staff was excellent and the room was amazing, too. Very clean and was in a great location.

Self

10/10

Exceptional

28 Jan 2026

Iris

Friendly and helpful receptionists, clean and comfortable room

Business

8/10

Excellent

31 Dec 2025

Mark

Nice big room. Needs a little updating, but bed is comfy. Loud halls at night though

Family

10/10

Exceptional

20 Dec 2025

Diane

clean, friendly, beautiful view of Belvedere. highly recommend.

Leisure Friends

10/10

Exceptional

23 Nov 2025

Russell

Staff were very friendly and helpful , the young lady on the reception made sure the next day we had a twin room for the rest of our stay. Location was superb , with the tram 71 2min walk away that takes your straight into the centre. In addition, the S7 train links the airport to the hotel and takes around 28mins and is a lot cheaper than the Citycat and just as effective, cost is around 9euro for a round trip.

Leisure Friends

10/10

Exceptional

22 Nov 2025

Joseph

Courteous staff, very clean room and an excellent breakfast. The hotel is very quiet and the view out the back is excellent.

Business_and_leisure Partner

6/10

Pleasant

10 Nov 2025

Gretell

The hotel is in a great location.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Thomas

Efficient and friendly staff, spacious and clean room, brilliant location.

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Glen

Our room was spacious with large windows we could open overlooking the Botanical Gardens. Having a bathtub was a nice amenity. The breakfast buffet has a great variety of hot and cold items. The location was perfect for us

Partner

10/10

Exceptional

13 Oct 2025

Fiona Patricia

The front desk staff were so helpful ,especially because our flights had been delayed and my baggage was missing for 4 days. They completely supported us through the dificulties in a calm and professional way.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Leyla

Great

10/10

Exceptional

05 Oct 2025

christopher

Beautiful hotel with friendly helpful staff The breakfast was delicious with cappuccino , latte, fresh juices etc..

Partner

10/10

Exceptional

29 Sep 2025

Rafael

Very good choice for a short stay.

Leisure Partner

2/10

Poor

22 Sep 2025

Corina

There were insects found in the rooms we booked and even dead ones indicating the housekeeping was not thorough. We also noticed some stains on the basin countertops showing that it wasn’t cleaned. Tried to make fo but it was really uncomfortable to us. It was pretty bad that we had to vacate the rooms and went to the hotel next door adding costs to us and them refusing to refund the un-utilised nights.

10/10

Exceptional

21 Sep 2025

Yishai

Easy access by foot from train station. Very nice breakfast. Will go back there again

Leisure Self

10/10

Exceptional

12 Sep 2025

Debra

This was the perfect place to stay in Vienna. My room over looked the botanical gardens. I was able to open the windows which made it feel like a room in a home rather than a hotel room. The staff was very accommodating and very friendly. Love my stay.

Leisure Self

8/10

Excellent

03 Sep 2025

Teri

It had to small of a lobby area, no place really to sit and drink a cocktail after a long day or flight. No bar. Both hotels on either side had them their lobby area feels more like waiting area at service station for your car.

Leisure Partner

10/10

Exceptional

17 Aug 2025

KEVIN

Excellent price vs value balance

The location is perfect! It's my 4th time in Vienna and this hotel made my stay so much easier! It is waking distance to one of the main transport hubs of the city - Rennweg and it has quite a few food options around.

We didn't have breakfast, but from what we experienced with the staff - everyone is very kind and helpful. They have a rule that you get a free drink if you note that you don't need a room cleaning that day - that was so sweet.

The hotel is in some building of historical importance, which you can see from the facade but also from the inside - ceilings and windows are very high. The room we had was slightly run-down but it was charming & the bed was very comfortable.

Partner

10/10

Exceptional

29 May 2025

Patricia Ann

Easy to get to from the S7 airport train. Lovely location next to the Botanical Gardens and Lower Belvedere. The 71 streetcar across from the hotel takes you directly to the Ring. The staff are very thoughtful, and the Green option allows you to have free drinks. Also, my room was extremely quiet.

Business_and_leisure Family

10/10

Exceptional

26 May 2025

Andrew

The staff were very considerate, and the breakfast was great. The water pressure from the showerheads is a little weak.

Leisure Family

10/10

Exceptional

10 Apr 2025

Sandra

Around the block from the Belvedere palace. Walkable city. We didn't pay for beeakfast and were happy since there are so many options around the hotel.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Yves

Comfortable room in a conveniently located hotel

Our room was large and comfortable, and the hotel was conveniently located. The breakfast buffet was varied. The only negative point was the shower: the showering space was much too narrow, which made the showring experience fairly unpleasant.

Partner

10/10

Exceptional

26 Jan 2025

Panayiotis

Excellent

Excellent hotel with very nice breakfast

Partner

10/10

Exceptional

01 Jan 2025

shujia

Safe place near coral train station

Leisure Family_with_children

8/10

Excellent

23 Dec 2024

Kevin

The entire staff was terrific. The breakfast choices were great. The rooms are not soundproof and need updating - at least the bathroom. We were disappointed that the website posted laundry facilities which should be laundry service. We thought we had access to washer and dryer to do our own laundry. The lobby is not very welcoming or special--specifically missing holiday decorations for CHRISTMAS. Chairs in the lobby need to be replaced also. A bit disappointed for the price we paid and the experience we hoped to enjoy as a family. Three rooms booked at this hotel. :(

6/10

Pleasant

08 Dec 2024

Rajat

Not one of the better NH

Just an OK hotel. Two things are paramount for my stay: coffee machine in room and good shower. While the pictures clearly showed Nespresso machine but my room did not have one and they didn’t oblige upon asking. Shower was terrible. I intended to take pic but forgot. Hardly a trickle, very low force. Bathtub present but no shower head in bathtub (it was removed). No water bottles.
Breakfast was exactly the same every day.

Business

8/10

Excellent

03 Nov 2024

WANG CHUNHONG SIEW HEONG

Goid hotel stay

Nice hotel in Vienna with central location

Friends_and_family Family

8/10

Excellent

02 Nov 2024

Sayed

Great room - nice and spacious. Shower in the bathtub was a bit awkward not enough room to manicure fir one adult person.

Leisure Family

8/10

Excellent

24 Oct 2024

WANG CHUNHONG SIEW HEONG

Nice stay in NH Belvedere Vienna

During check in, served by Sophia and she given us a noisy room facing the streets, 2 of us did not sleep. Then Anne changed room for us and much better. It was the good hospitality of Anne and the restaurant guy supervisor that we rebook this hotel to come back again for another 4 nights. Hope we will be happy here again.

Friends_and_family Family

8/10

Excellent

15 Oct 2024

Monica

The room was clean and very large. Beds were extra firm which I like, but some may not. The staff was very friendly, professional and accomodating of several requests.

10/10

Exceptional

10 Oct 2024

Verified traveler

Awesome but no airport shuttle/transfer

Love the place minus that the airport transfer/shuttle amenity listed on Hotels.com is wrong. I booked it because of the airport shuttle listing--searched for that specifically. They were willing to call a transfer but not included in the hotel price. Likely would have stayed elsewhere for ease of airport shuttle for an early morning flight. Elected for an Uber because of luggage making the tram difficult.

Self

10/10

Exceptional

24 Aug 2024

Natalie

The hotel was great in any aspect! From the staff to the cleanliness. I would recommend people to stay here as I felt very safe and it was in a key spot so I was close to the center but not too close to the tourist spots. The reception told us that we were in safe space since we were close to 3 embassies. The room was beautiful and had a lot of space for 2 people. I recommend.

Leisure Family

8/10

Excellent

11 Aug 2024

Deanna

Hotel was very nice and clean. Nice staff and great location. Would recommend!

Leisure Friends

10/10

Exceptional

26 Jun 2024

jiwoo

Clean quiet

Leisure Self

10/10

Exceptional

08 Jun 2024

Ameena

Outstanding breakfast!

Leisure Family

8/10

Excellent

26 May 2024

Nickolas

worth the money

Leisure Friends

10/10

Exceptional

13 Apr 2024

Benjamin

Good price and walkable to the first district

Leisure Partner

8/10

Excellent

12 Apr 2024

Frank

Hotel is a dated, needs updating

10/10

Exceptional

26 Mar 2024

Tessie

They are very efficient & kind

6/10

Pleasant

18 Mar 2024

Menekse

Price was reasonable but it has bare minimum.

Leisure Family_with_children

10/10

Exceptional

05 Dec 2023

Daryl

A welcoming place, friendly staff, clean, good TV and WiFi. The building has some interesting architectural details.

Leisure Friends

8/10

Excellent

21 Nov 2023

Emily

Lovely hotel, all staff very friendly and happy to help. Good location to get into the city centre. Rooms are clean and tidy but are a little outdated.

Leisure Partner

6/10

Pleasant

01 Oct 2023

Marian

Near the train station.

Leisure Self

8/10

Excellent

27 Sep 2023

Michelle

It was a nice stay. Near transportation to the old town.

Leisure Family

10/10

Exceptional

27 Jul 2023

Merwin

Good place to stay for a family

Very helpful staff. Old place but renovated. The ceiling is very high and really liked it

Partner

10/10

Exceptional

04 Jul 2023

Ramon

Nice hotel, great staffing

10/10

Exceptional

08 Jun 2023

Sarah

We loved our stay here and the staff were so friendly and helpful. We also loved the option to not have house cleaning in exchange for free drinks. The only thing that we would have loved was a fan in the room as it was warm during the day - it did cool down at night. We opened the windows but that was noisy. The location is fantastic to walk to the old city and is close to transportation. Overall I would definitely stay her again and recommend to our friends.

Leisure Family

10/10

Exceptional

26 Apr 2023

Inga

Absolutely amazing, very friendly and professional everyone who works in the reception

Friends_and_family Family

10/10

Exceptional

19 Dec 2022

Deborah

Love Vienna

This hotel has a good location for getting into Vienna Centre 71 Tram direct!
We stayed 3 nights, room may have been a little too warm for my liking but that’s just me!!
Comfy bed, good shower what more do you need, close to the Belvedere Schloss…. Would defo stay there again!

Friends_and_family Friends

4/10

Poor

11 Dec 2022

HACKED

Very unfriendly service. The internet went down for 24 hours with no explanation or solution. Dirty entrance. Low value for the price. Nos close to downtown.

Business

10/10

Exceptional

29 Sep 2022

Preeti

Excellent location

Leisure Partner

10/10

Exceptional

26 Sep 2022

Stephen

Up to the NH standards

Beautiful building close to the Belvedere museum and the main train station. Large quiet room with comfy bed.Will stay again next time I am in Vienna

Self

10/10

Exceptional

23 Sep 2022

Charmaine

Exceptional service from front desk/ reception staff. Extremely accommodating and ever willing to provide information.

Room was comfortable but bathroom area could do with a thorough clean.

Leisure Partner

6/10

Pleasant

06 Sep 2022

S

Great location, friendly staff. The only thing to complain is the building interior being too dated. We opened the door, and saw the door handle on the ground. If the property owner could do some simple remodel, it would definitely enhance the staying experience.

Leisure Partner

10/10

Exceptional

28 Aug 2022

Matthew

Front desk was very nice, we were there for one night and wanted to do early check in, they looked and tried twice but the room was not available, nonetheless we were able to leave bags and go explore Vienna.

Other small things such as: handling postage, baggage storage before and after check in/out, as well calls to the desk were all immediately handled well.

Room itself was ok, nice desk to use with laptop, other than that was a clean good place, 4 min walk to the tram that brings you into town.

Leisure Partner

10/10

Exceptional

04 Aug 2022

Desmond

I spent 2 weeks researching hotels and am so glad I did because I was delighted by the experience and bang for my buck!

First, the quality standards are great. Second, the room was spacious and much larger than that noted by other competing 4-star hotels in the same price range. My room had large windows and faced the garden. The furnishing, flooring, etc., were clean and felt like it was new/well maintained, and looked splendid/well designed. The hotel has a wellness center (free to use).

Third, the hotel has a wonderful location - just 3 to 4 minutes walking distance to both the Rennweg tram and metro train station. The Rennweg metro itself is just a 4 minute train ride to the main Vienna Hauptbahnhof train station. One can even take the metro train to the airport from the Rennweg station. The hotel is 3 minutes walking distance to the Lower Belvedere entrance and from there it takes about 5 minutes walking distance to go to Upper Belvedere. The tram ride from Rennweg station to the central part of Vienna takes 7 minutes. Next to the Rennweg station, there are several cafes/restaurants/fast food options as well as a supermarket.

Additionally, I liked the small extra touches - for instance, the fruit and cool drink available at the reception and, as a green initiative, the option of receiving bar coupons for waiving room service. Finally, it's the outstanding value that the hotel offers (quality relative to price) that makes it a superb choice.

Leisure Family

10/10

Exceptional

02 Aug 2022

Abate

Super bien de material todo
Personal muy qmable

10/10

Exceptional

10 Jul 2022

MASA

Nice size table/desk to make a plan of trip.

Leisure Partner

10/10

Exceptional

26 May 2022

Verified traveler

Friendly staff, nice size rooms

Located close to the Belvedere Palace and Gardens. Front desk was friendly and knowledgeable. Great wifi and good amenities (love the juice and water at check in!). Room and bathroom was roomy compared to other hotels in Vienna.

Friends_and_family Friends

10/10

Exceptional

10 Feb 2022

????

Excellent location and great staff

Leisure Family

10/10

Exceptional

10 Oct 2021

Marco

old fashioned but flawless

the building, before being an hotel,has a long history of uses. This probably influenced its architecture. the place gives a vibe of the '40 '50 but it is not bad.
clean rooms, friendly receptionists and well connected position are the best features of this place.
no restaurant inside, but outside there are various solutions

Business

10/10

Exceptional

22 Sep 2021

Thomas

Excellent value & comfort

This was the first time I had stayed at the NH hotel chain. And I am very impressed. I will stay at NH hotels wherever possible because of my experience at NH Erin Belvedere. Our room was excellent and the value was superb. The management and staff were very efficient and helpful. I highly recommend this hotel.

Partner

8/10

Excellent

22 Jul 2021

Rodrigo

Average hotel. Little far from city center. But easy access with public transportation

Partner

8/10

Excellent

02 Nov 2020

Gery

Great location and great value

Helpful staff at check in, and in the breakfast restaurant. Room very comfortable, great value for your money and great location of the hotel.

Friends_and_family Family

4/10

Poor

28 Sep 2020

Aaaa. Ernani

Bad Service

Bad service and bad hotel

Friends_and_family Family

10/10

Exceptional

26 Sep 2020

Verified traveler

All great, but horrible pillows.

Business

8/10

Excellent

08 Jul 2020

Verified traveler

It was nice i enjoyed my stay. Nice breakfast

Friends_and_family Family

10/10

Exceptional

29 Dec 2019

Timothy

Great location, friendly staff, nice room

Great location, near the Rennweg train station, so easy access to/from the airport as well as other stations around the city. The room was bigger than I expected. Nicely decorated, plenty of clothing storage and clean. The “free” internet option isn’t the fastest, but I could still watch a Netflix/YouTube video with only a little loss in quality. There are options to upgrade speed for 10 Euro/day which wasn’t worth it for my stay. I didn’t get the breakfast option, so I can’t really comment on the food. Check-in/out staff was great - friendly and helpful. Also, nice grocery store down the street as well as nice cafe close by.

Self

8/10

Excellent

16 Dec 2019

Verified traveler

The location of the hotel relative to the train station and the tram line into the city center was excellent. The check in procedure was also very good (we arrived early and were able to put our luggage into storage until our room was ready). The breakfast selection was very varied and of good quality. The coffee was very good indeed. The beds were very comfortable. My only issue was that we booked two rooms and both were for designed for disabled guests which meant that the shower head was very low and for somebody measuring 6ft 3\" was a problem. We asked if we could get another room but they were unable to accomodate us. Aside from that we had a great stay.

Leisure Family

10/10

Exceptional

09 Nov 2019

Verified traveler

Property was at a good location and rooms were spacious and clean. Only issue was that we asked for extension for check out which was given yet another member of staff called us to say if we don’t leave we would have to pay extra, which should not have been the case as it was previously agreed with another member of staff.

Leisure Family_with_children

10/10

Exceptional

23 Oct 2019

Manoucher

Convenient location, very good service..

Partner

10/10

Exceptional

15 Oct 2019

Verified traveler

The hotel was a base. It was perfect - 10 minute walk to centre (if that). It was very comfortable, clean and bright. The staff were very friendly and helpful.

As there was not tea/coffee making facilities in the room this was a little disappointing however there was a vending machine in reception where you could buy tea/coffee or snacks.
Unfortunately this was not working on one occasion however the reception staff sorted the problem for me.

Leisure Partner

6/10

Pleasant

07 Oct 2019

Behzad

Hotel was nice and clean. The air conditioning wasn't keeping the room cool enough and opening the window would make the room too noisy. We arrived couple hours earlier than the check-in time. The room was not available even though it was after the checkout time. We waited in the lobby since it was raining. The hotel attendant did not even bother letting us know that the room was ready even though he saw us sitting there for a while and we got to know the room was ready only after asking a new attendant about our room.

Partner

10/10

Exceptional

05 Oct 2019

Iwona

Excellent location, next to Belvedere and Botanical Gardens and walking distance to many other attractions. walking distance to metro station.

Business Partner

10/10

Exceptional

29 Sep 2019

Verified traveler

The facility and staff exceeded our expectations. They were so helpful when we had questions about the train schedule and location.

Leisure Partner

4/10

Poor

17 Sep 2019

Sara

Customer service fell short

The rooms are a bit dingy but clean. If you’re looking for excellent customer service and a hospitable front desk experience look elsewhere. Despite interacting with multiple front desk attendants the experience left us feeling less than cared for. As someone with previous experience in the hospitality and travel industries the interactions with the front desk fell short.
If you’re looking for a great hotel with an incredibly kind and accommodating front desk visit the hotel up the street a block.

Friends_and_family Family

8/10

Excellent

15 Sep 2019

Verified traveler

Convenient location

Convenient location

10/10

Exceptional

31 Aug 2019

Hasmig

Very clean and comfortable bed!

Friends_and_family Family

10/10

Exceptional

14 Aug 2019

Josh

Everything was excellent! When we arrived, we were notified that we were randomly upgraded from a standard room to a superior room, which was very large by European hotel standards, very nice and clean. The staff members were friendly and helpful. The hotel is also really well-located. Highly recommended!

Leisure Family_with_children

10/10

Exceptional

30 Jul 2019

Rosalia

Great location and very comfortable, clean hotel

The hotel is well located and close to many attractions. The staff was very welcoming and helpful. The rooms are comfortable, clean and spacious. The breakfast is overpriced, but it’s overall a great place to stay.

Partner

10/10

Exceptional

28 Jun 2019

Richard

Vienna family vacation

The hotel was very nice. The staff was very friendly and accommodating.

Family

8/10

Excellent

27 Jun 2019

Rico

Nice location near Embassies and Belvedere Palace. There’s no parking at this hotel but they can refer you to offsite provider. Nice quiet room facing away from street was clean, spacious and comfortable.

Leisure Family

8/10

Excellent

27 Jun 2019

Paul

Good location, please upgrade your air conditionin

Hotel was very well situated and close to where I needed to be. I wish the air conditioning had worked as it was very hot in Vienna.

8/10

Excellent

24 Jun 2019

Verified traveler

Location was a short tram ride from main train station and walking distance to downtown. Hotel was clean and staff was nice.

Leisure Family

10/10

Exceptional

07 May 2019

Ana

Good as every NH hotel

Great as any NH! Perfect location, I asked for a superior room with a view and it’s worth it.... the guy from the front desk at night time, was excellent: really friendly and helpful.... not the girl at the evening, she was just ok, did the job....

Family

8/10

Excellent

18 Apr 2019

Patricia

You'll not beat this hotel

One can merely state that the hotel was magnificent, perhaps the facility to make a hot drink in the room would make it perfect. Breakfast was outstanding, as were ALL of the staff.

Family

10/10

Exceptional

11 Apr 2019

Verified traveler

helpful staff, clean room, real nice breakfast buffet, only complaint was the taxi ride to the airport was very pricey

Friends_and_family Partner

10/10

Exceptional

27 Mar 2019

Rachel

Quiet room with a great view. Coffee machine, bathrobe were also nice. WiFi good and super friendly staff!

Friends_and_family Pet

10/10

Exceptional

11 Mar 2019

Verified traveler

It was so handy to get to different attractions and restaurants

Leisure Family

10/10

Exceptional

22 Feb 2019

Verified traveler

Very happy with the hotel. The staff were friendly and forthcoming with info, we got an upgrade and the room was clean and comfortable. WiFi worked well (I used VPN for work and it was fine). Sauna was a great bonus - we had it all to ourselves, it's open 24/7 (just need to give the staff 30 min heads up to get it warmed up). Train station within 5 min walk from where you can get from/to the airport in under 20 minutes, frequent service.

Leisure Partner

10/10

Exceptional

22 Feb 2019

Josh

Loved the room- was on the top floor which had really cool windows. Main negative was towels being taken one day but not replaced- not awful just inconvenient.

Leisure Partner