Hotel Enziana

Austria , Vienna
VIENNA, Rennweg, 51
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75 reviews shown

8/10

Excellent

14 Jun 2026

Kinga

Very good location

Partner

2/10

Poor

01 Jun 2026

Jonathan

Stayed for three nights.. first night we ran into problems. The pillows are the worst I’ve ever slept on.. the shower is a shower head over the bath situated in the middle of the bath so the water has no choice but to spill onto the ground. The toilet kept filling so constant noise from it and when you did flush it, the water came out over your feet. We had booked a superior double, which we didn’t get. The TV didn’t work at all. Rooms are very dated. Because of all these problems they eventually moved us into another room which was bigger but still not great. Probably one of the more disappointing hotel stays I’ve experienced.

Partner

2/10

Poor

31 May 2026

Nicolas

This is one of the worst hotels I have ever been in rude staff dirty rooms broken furniture and bathrooms where filthy. Absolutely terrible

Partner

10/10

Exceptional

26 May 2026

Woroud

Everything was great at the hotel. I only wish there had been a fridge in the room.

8/10

Excellent

17 May 2026

Elizabeth

Good selection at breakfast. Staff vwry friendly and kind. Nice room. Would have bwen nice to have a little fridge. Good location

Friends

10/10

Exceptional

12 May 2026

Samantha

Helpful and available staff. Clean amenities.

8/10

Excellent

01 May 2026

Greta

Location, location, location! If your aim in Vienna is to hang out at the Opera or museums, this hotel is a fantastic choice. The 71 tram stops just a few doors down and is a direct route to Karlsplatz and the Opera. I never had to wait more than 7 minutes for a tram and could travel back easily and safely at night in about 10 minutes. I admit i didn't spend much time at the hotel, but it was perfectly fine and suited my needs.

Self

10/10

Exceptional

23 Jan 2026

Sebin

\"The accommodation is clean, the staff are friendly, transportation is convenient, the breakfast is excellent, and the price is reasonable. The luggage storage service is very helpful for travelers. It is very close to the airport. I highly recommend this place. I stay here every time I visit Vienna.\"

Friends_and_family Friends

6/10

Pleasant

07 Jan 2026

Elaine

The Shower was broke? went down to the front desk two days in a row. Had reservations and needed to shower before going out. Had some one come on the second day that I reported it and he couldn't fix it. The offered me another room which I really had no time to pack my luggage and move to another room and was leaving the next day. they gave me a key to another room to shower.

Leisure Family

6/10

Pleasant

04 Jan 2026

Mia

Not enough t teacup

10/10

Exceptional

29 Dec 2025

Lyubov

Great stay.

Self

10/10

Exceptional

29 Dec 2025

Catherine

Tres bon hotel et tres bien placé

6/10

Pleasant

09 Dec 2025

Gunnar

Had a room against the street, Very noisi. Difficult to sleep.

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Lisa

Staff was very friendly and the room was more than adequate

Friends_and_family Family

8/10

Excellent

13 Nov 2025

Sonia

The staff were nice and helpful. Disappointed that there was no kettle in the room.

Partner

6/10

Pleasant

29 Oct 2025

GIMYOUNG

Not bad.

Leisure Family

10/10

Exceptional

25 Oct 2025

Enrico

It was a pleasant stay, accessible and near to many attractions.

10/10

Exceptional

21 Oct 2025

Robert

Did not have breakfast at the hotel. There were places nearby.

Self

6/10

Pleasant

20 Oct 2025

Debbie

Okay for cleanliness, nice reception area but very tired and dated room, our window was broken and wouldn't close properly, if we were there for more than one night we would have complained and asked for a room change

Partner

10/10

Exceptional

15 Oct 2025

Jo Nell

Clean, convenient, comfortable

All 3 staff that I saw at the front desk were friendly and professional. My room was spotless and mostly comfortable. I do suggest that they change the shower curtains from black to a light color which will allow light INTO the shower! And the curtain was about 20cm too long, which created a tripping hazard! Unfortunately the drink vending machines did not accept cards at all. I had to cross the street to a vending machine shop for a drink. But overall, the hotel was convenient and clean and comfortable.

Self

6/10

Pleasant

11 Oct 2025

Drasko

This hotel is well positioned near subway and S7 train, several main attractions are within walking distance. Room was not sparkling but after complaining staff cleaned bathroom. I have to mention bed was comfortable. Overall this is 3 stars hotel.

8/10

Excellent

23 Sep 2025

Dale

air conditioning would be a nice addition

Leisure Self

6/10

Pleasant

17 Sep 2025

Toni

Great location, not a great hotel.

It was clean, but so hot. No air con, just a fan. When we opened the window to cool down it was extremely noisy. Asked for an extra pillow- (as only provided with one each), were told that they had no extra.

Partner

8/10

Excellent

10 Sep 2025

Dariusz

Quintessentially European in scale, the room may be modest in size but delivers everything you need for a comfortable and convenient experience.

Leisure Family

4/10

Poor

04 Sep 2025

Mitchell

No air conditioning

No air conditioning in the rooms, and in the summer in Vienna this is a major drawback. The rooms are hot and the windows do not help. Recommend booking a hotel with air conditioning.
The breakfast was nice but expensive.
Showers are very peculiar, hard to avoid getting lots of water on the floor. Beds were uncomfortable and were not even flat (we referred to one bed as the \"taco bed\").

Partner

4/10

Poor

29 Aug 2025

sadaf

Very Disappointing Stay – Would Not Recommend

Our experience at this hotel was extremely poor. The room was unbearably hot, and although a fan was provided, it was in terrible condition and made loud noises throughout the night. We asked for a replacement but were told no other fans were available.

The cleanliness of the room was unacceptable. No tissues were provided, the same bedding was used every day without change, and the room was full of dust due to the lack of vacuuming. The bathroom was also not cleaned properly—both the tub and toilet were dirty throughout our stay.

Although an iron was provided upon request, we were told there was no ironing stand available. I had to use a bedsheet on the floor to do the ironing, which was very inconvenient.

We had booked a double room for a couple, but they simply pushed two single beds together, which made for a very uncomfortable sleep. Only one pillow was provided as well.

Despite raising our concerns with the staff, no efforts were made to address any of these issues. This was our first stay at this hotel, and unfortunately, it was a very negative experience. I would not recommend this place to anyone.

Leisure Family

6/10

Pleasant

25 Aug 2025

Svetoslav

No AC ! i cannot slep the entire night. Kind of use to have AC as a standard in the hotels and not even checked if this one has. For the price it is reasonable quality, location is great as conectiln to the airport. But sleep is important and I will avoid it future.

Leisure Family

6/10

Pleasant

14 Aug 2025

Aaron

Generally good value for the price, but there are some corners cut. Top floors can get pretty hot and ac was just a portable unit.

Continental breakfast is quite nice, but the staff use a really strong cleaning agwnt in the dining area and the smell is overwhelming especially when trying to eat.

Business_and_leisure Self

10/10

Exceptional

09 Aug 2025

Abbie

Super close to the U, very convenient

Partner

8/10

Excellent

25 Jul 2025

Eifion

Breakfast excellent

Leisure Family

10/10

Exceptional

15 Jul 2025

agatha

Easy parking and walkable in the city.

Leisure Partner

8/10

Excellent

13 Jul 2025

Victor

My visit to Vienna was for a few days the hotel was ok , very clean, quiet and close to a train station, very convenient

Leisure Self

8/10

Excellent

13 Jul 2025

Helen Elizabeth

Lovely helpful staff, great breakfast selection, clean room. My only negative is that air conditioning in the room would have earned a 5 star rating. Thank you.

4/10

Poor

27 Jun 2025

Mark

Room to hot, no a/c. No signal on tv. One battery missing for remote for tv. Telephone not working. A joining room door wouldn’t lock. Notified front desk of issues and nothing was resolved.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Meike

Like:
Good location, quick to all means of local transportation. Really nice windows. Room was clean, fresh towels every day.

Didn't like:
We had a double room, but only one of the sockets on the bed worked. Also: We went in the summer and wanted to have the windows open at night. Unfortunately our room was right opposite of a bright neon sign, so we either had it cool and bright or dark and suffocatingly hot.

Business_and_leisure Family

6/10

Pleasant

15 Jun 2025

Kerry

Great location near Rennwag station. Desperately needs a refurb as place looks tired, well my room did anyway. Took a while for check in, quite slow but friendly helpful staff. Why have one staff check you in when other staff are around talking? Breakfast 18 euros so I didn’t bother. Room clean enough just needs an upgrade. Only one liftworking and the corridor outside my room very noisy. I suppose for a cheaper price that I paid it’s comfortable enough for Vienna.

Self

10/10

Exceptional

04 Jun 2025

Amine

nice budget hotel! My towels were changed regularly, and my room was cleaned. nice location

Self

8/10

Excellent

30 May 2025

zakaria

Het personeel bij de receptie was aardig. Het verblijf van vier nachten was redelijk en het ontbijt was prima. De locatie is gemakkelijk te bereiken en te bereiken. Kortom, ik vind het hotel goed en de geboden prijs of het geld dat ervoor betaald is, waard..

Partner

4/10

Poor

14 May 2025

Alberto

Housekeeping flaws

Poor housekeeping

4/10

Poor

14 May 2025

Gabriel

Not to repeat

Ideal for a high school trip only. They didn’t clean my room. Bed uncomfortable, staff not nice. Sad breakfast.

Business

10/10

Exceptional

13 May 2025

adam

We booked this hotel last minute because we were only staying in Vienna for two nights, and one night at the hotel we booked months in advance, left us wanting for a place that was actually comfortable! This hotel fulfilled our desire for comfort, cleanliness, and safety! The breakfast was outstanding(I can't drink milk because of severe lactose intolerance, but they had lactose-frei milch and kokos milch!), the staff was super helpful, the actual entrance/exit to the hotel was about a 6 minute walk from our train platform to budapest, and

10/10

Exceptional

24 Apr 2025

BRIAN

Great value for the price. Safe, walkable neighborhood with lots of public transit options nearby. Clean room and bathroom. Front desk very helpful. Great experience.

Leisure Self

2/10

Poor

15 Apr 2025

Jonathan

Vienna

Staff helpful and hotel good for parties of young travellers but rooms a bit tired and we had to move from first room as it had not been made up.

Friends_and_family Family

4/10

Poor

01 Jan 2025

Gary

The hotel is located reasonable distance from Vienna’s centre, with good access to trams and train station for airport access.

First impressions were positive, upon arrival we were greeted nicely by the staff and the reception area is nicely decorated. Unfortunately, this ended when we reached our room.

We paid extra for the superior room. The bathroom did not look like the photos, as featured a very small shower. Although described as sound proofed room, it was clear on our first night it was not the case. As a door connecting to a neighbouring room, although locked, you could hear everything. In addition to this, we were in a room next to the elevators, which you could hear all hours of the day/ night. No extras have been spared, not even a kettle for a cup of tea.

Overall, disappointed. We paid reasonable money and felt we have stayed in better accommodation for much less. Cannot comment on food/ drink facilities, but would recommend the Chilia cafe down the road!

Leisure Partner

10/10

Exceptional

08 Dec 2024

Allen

It was a fun stay, great staff just maybe not the nicest area of town as far as looks go

Leisure Self

4/10

Poor

08 Dec 2024

Stephen

Room was very poorly equipped. Only 2 hangars in the wardrobe, shower curtain was falling down, and the fact is still a curtain!

Room was extremely dark, wires for the small number of lamps stretched across the room from the wall, and the same for the TV. Lignt above the mirror in the bathroom did not work, and when I asked for it to be fixed i was told it had not worked for anlong time and would not work.

Bed was very old and the springs from the mattress could be felt, and were uneven in places.

The walls are very thin, and noise from hallways and rooms could be heard easily. As could the lift mechanism, which ran very often.

The towels were changed daily, and were clean, but very thin.

Rooms do not come with iron and ironing board, which is fine; but when requested I was told I could have an iron, but the hotel does not have an ironing board!

Business_and_leisure Self

10/10

Exceptional

10 Oct 2024

Ian

Vienna

Easy place to get to, decent staff and good local knowledge

Self

8/10

Excellent

07 Oct 2024

Janice

The front desk always seemed preoccupied with their own affairs and dont know how to smile at guests or make them feel welcome

Leisure Self

6/10

Pleasant

13 Sep 2024

Tess

Our towels that they gave us were dirty. Also they gave us a fan that did absolutely nothing and I had to sleep with a cold, wet towel on me like an feverish Victorian child.

2/10

Poor

06 Sep 2024

Terri

The only service was clean towels. The staff was rude. No beds made, no drinking cups, no refill of tissues or soap. It was dark and dirty. The bedside lamp had no outlet to plug it in. Bed mattress pad was stained. The hair dryer was hung on the wall by the toilet not by the mirror. Window covering were filthy and disgusting. Pass this hotel up!

Partner

2/10

Poor

25 Aug 2024

Paul

Will raise complaint when home.

2/10

Poor

08 Aug 2024

Raghavendra

Dirty, unfriendly staff

Leisure Family

6/10

Pleasant

26 Jul 2024

Stephen

Good overall, no AC was a bit rough in late July though.

Leisure Self

10/10

Exceptional

10 Jul 2024

Enrico

Brill x

6/10

Pleasant

10 Jun 2026

Eva,Jacqueline

Bei der Dusche war eine Ecke kaputt

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

hayashi

地理位置好，出門观景非常方便

Friends

8/10

Excellent

31 May 2026

silvia

Posizione comoda, vicina al centro e alla stazione di Regwegg, che consente di arrivare direttamente dall'aeroporto a 300 m dall'hotel. Buona la colazione. Gentile il personale. Struttura non nuovissima. Vale il rapporto qualità/prezzo

Partner

6/10

Pleasant

27 May 2026

Holger

Zimmer sind sauber, aber schon etwas abgewohnt. Hatte Zimmer mit Verbindungstüre. Dies war sehr laut.

Self

2/10

Poor

24 May 2026

Ester

Nós deram um quarto com a fechadura quebrada, que não abria. Só nos trocaram de quarto quando pedimos. Os móveis são muito velhos, os corredores são horríveis e o banheiro é minúsculo.

Friends_and_family Friends

6/10

Pleasant

26 Apr 2026

Stig

Personalet brukte veldig lang tid på innsjekking. Vi var lovet vannkoker på rommet, det kunne ikke skaffes. Badet var veldig lite og dårlig rengjort. Dårlig støvsuget på rommet. Det hang spindelvev i taket. Sengene var ok. Frokosten var grei.

Partner

6/10

Pleasant

04 Apr 2026

Astrid

Das Zimmer war nicht sauber, überall Staub und Krümel. Das Personal war insgesamt nett. Supermarkt und Schnellimbis innerhalb 3 Gehminuten erreichbar.

Friends

4/10

Poor

01 Jan 2026

KANA

古いホテルです。
アクセスは便利な方だと思います。

特に不便なことはありませんが、特に良いというのもありません。

年末年始の寒い時期に利用。暖房やお湯は問題なかったです。

エレベーターのドアが閉まるのが遅いです。

この施設にしては費用が高い…。

Leisure Partner

4/10

Poor

08 Dec 2025

Börge

Da erste Zimmer wurde getauscht. Eine Halterung vom Duschvorhang an der Decke fehlte. Hätten wir die Dusche benutzt wäre der Vorhang sicherlich runtergefallen. Fernseher auf dem Zimmer funktionierte gar nicht. Nach mehreren Versuchen vom Empfang hatten wir ein neues Zimmer bekommen. Badezimmer war besser (immer noch ca. 1,25 m2 gross) Fernseher funktionierte nur mit französsichen und Italienische Sendern ?
Insgesamt aus unserer Sicht keine 3 Sterne

Leisure Partner

10/10

Exceptional

12 Nov 2025

Iulia

Excellent service throughout and very comfortable pillows! I worked very late hours into the night and was very happy to be able to buy tea, coffee and croissants from the front desk even at very very late hours. Great service and wonderful overall experience!

Self

8/10

Excellent

08 Nov 2025

Elias

Good location, about 30min minute walk from St. stephans cathedral. Staff were very helpful. Breakfast was good value. Shops and public transport were close.

Friends_and_family Friends

8/10

Excellent

01 Nov 2025

Joni

Siisti huone.

Leisure Friends

8/10

Excellent

26 Oct 2025

Yvonne

Sehr gut gelegen, U-Bahn, S-Bahn in der Nähe, freundliches Personal, Morgenessen sehr gut, Zimmer ausreichend, kleines Bad

Leisure Friends

8/10

Excellent

23 Oct 2025

Manuel

Camas muy justas hacia la pared y poco espacio para pasar.

Leisure Family_with_children

4/10

Poor

19 Oct 2025

Benjamin

Nicht sehr sauber, Personal so lala

Business Self

10/10

Exceptional

18 Oct 2025

Rafael

Aconsejable

Nos ha encantado el hotel. El persona muy servicial y atento. Tiene distinto tipos de habitaciones, con y sin moqueta. Nos tocó una con un problema en la tv y nos ofrecieron varias habitaciones, hasta darnos otra sin moqueta. El desayuno estupendo. La localización a unos 20-30 minutos andando hasta el centro o tiene un tranvia que pasa por la puerta. Tiene parada de tren directo desde el aeropuerto.

Partner

10/10

Exceptional

18 Oct 2025

Daniela

Wonderful people

Business

6/10

Pleasant

09 Oct 2025

Jerome

Mittelmässig

Business

8/10

Excellent

29 Sep 2025

isabelle

chambre correcte, personnel agréable, quartier avec commerces

Leisure Friends

2/10

Poor

17 Sep 2025

Carla

Je ne recommande pas

Hôtel située dans une rue où l’on ne se sent pas forcément en sécurité. Le personnel n’est pas très aimable. Vous avez la surprise en arrivant de devoir déposer une caution de 50 euros, et en espèce uniquement ! Et cela, après 50 minutes d’attente pour réaliser le check in. Vous avez un distributeur de billet devant l’hôtel, mais attention, il y a des frais de retrait pour les étrangers.
Chambre peu équipée et salle de bain sale.
Je ne recommande pas du tout cet hôtel.

Self

8/10

Excellent

16 Sep 2025

Paula

Etwas altmodisch eingerichtet und nicht so modern, aber sehr sauber und unkompliziert.

Partner