Mercure Grand Hotel Biedermeier Wien

Austria , Vienna
VIENNA, Landstrasser Hauptstrasse, 28
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

08 Mar 2026

GARTH

Everything was great but the beds were quite firm.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Wilma

Very traditional hotel, helpful staff, superb breakfast. We ate at one of the restaurants and again it was very traditional with local menu.

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Brian

Close to Wien Mitte and city centre. Comfortable room. Helpful staff.

Self

10/10

Exceptional

18 Feb 2026

Ayako

I loved my 10 days at Biedermeier Wien. On arrival, Iris greeted me with a welcoming smile, which gave me a good feeling right off the bat. I loved the room simply but tastefully furnished in Biedermeie style, and impeccably cleaned every day. It’s convenient with many published transportation options nearby. Maybe a bit hard to find it, since it’s in a quiet pedestrian alleyway. Breakfast was fine, but not worth the price for me. There are many bakeries and other stores around the corner to get Krapfen (jelly donuts).

Self

10/10

Exceptional

03 Feb 2026

Robert

Spacious room. Robes and slippers. Fridge with free drinks. Great location!

10/10

Exceptional

02 Feb 2026

Mark

Large room, much bigger than expected! Convenient location, helpful staff.

Leisure Family

10/10

Exceptional

18 Jan 2026

Jeremiah

Great place and an awesome location. Staff was very friendly!

Would definitely stay again.

2 Adults (40s), 2 Kids (9-11)

Leisure Family_with_children

10/10

Exceptional

10 Jan 2026

Lindsey Ann

Great room and staff. Had a wonderful stay

Leisure Partner

10/10

Exceptional

08 Jan 2026

Ekaterina

I’ll keep it in my list of favourites for future stays when visiting Vienna!!

Leisure Self

10/10

Exceptional

29 Dec 2025

kurt

Fantastic location/service/breakfast.

Friends_and_family Family

8/10

Excellent

23 Dec 2025

Todd

Good location

10/10

Exceptional

18 Dec 2025

Melissa

The hotel was conveniently located and the staff were very nice and friendly.

Leisure Family

8/10

Excellent

10 Dec 2025

Perry

Room was OK

Self

6/10

Pleasant

05 Dec 2025

Mark

Several items to note. Extremely small rooms, even with the heater never turned on it was uncomfortably hot. We had the windows open most of the time. Shower was small. Sink clogged.

Partner

8/10

Excellent

18 Nov 2025

Gary

Good staff

Partner

8/10

Excellent

13 Nov 2025

joseph

Clean room , but why not take the dirty dishes , food which I brought in the restaurant,breakfast was served in. Was the restaurant, not part of your hotel ?

Leisure Partner

10/10

Exceptional

09 Nov 2025

KWOK TUNG

Great room...excellent staff

Business_and_leisure

10/10

Exceptional

06 Nov 2025

Payal

It was a great experience will go back there again thanks Payal

Business

6/10

Pleasant

29 Oct 2025

Alison

Room was a bit dated and the shower leaked water all over the floor. Room was hot with no way to turn off/down the heat.

10/10

Exceptional

23 Oct 2025

Sandra

Great location, good breakfast.

Leisure Friends

8/10

Excellent

19 Oct 2025

Mikhail

Bed was to close to the will on both sides, everything else was very good.

Leisure Partner

10/10

Exceptional

16 Oct 2025

geraldine

We definately stay here when we come back

Staff was very nice to offer any help.
Location was very good because surrounded by local shops and restaurants

Partner

10/10

Exceptional

01 Oct 2025

carrie

Beautiful hotel in a uniquely European setting. Close to shopping, food and transportation. I highly recommend it!!

Leisure Friends

8/10

Excellent

28 Sep 2025

Jane

Great location . Hotel clean and comfortable - except for the bed , which to be fair was way too hard for me maybe personal preference and suited others. Would recommend to stay here

Leisure Partner

8/10

Excellent

25 Sep 2025

John Hiu Pang

Nothing to add

8/10

Excellent

22 Sep 2025

Anthony

An old-style hotel based on converted houses in a courtyard located very close to Wien Mitte station for U-bahn, OBB main line trains and CAT airport train. Rooms well modernised and clean. Good on-site traditional Viennese restaurant.

Business

10/10

Exceptional

17 Sep 2025

Ceri

Absolutely fantastic hotel. In a quaint, quiet location, with lots of amenities close by.
Staff friendly and accommodating. Breakfast great.

Leisure Family

10/10

Exceptional

17 Sep 2025

Jeannette

Excellent Hotel & Location

Had a great two night stay. Hotel and staff were excellent, room very comfortable. breakfast was great with lots of different options. Location was everything we needed - close to all local transportation - tram from train station, metro to summer place and old town, tram to City Airport Transfer and so much more - were all within 2-5 minute walk. Will definitely stay here next time we ar in Vienna.

Partner

6/10

Pleasant

31 Aug 2025

Carolina

Well located, easy to go to metro station.
What we didn't like was the air conditioner never worked, it was hot all the time in the room

Leisure Partner

10/10

Exceptional

24 Aug 2025

Marina

Most preferable who arrived by CAT from airport as only takes 6-7 min walking distance and ~15-20 min to seesigns in the centre including state opera and museum Albertina. Hotel provides an excellent breakfast and umbrella.

Self

10/10

Exceptional

20 Aug 2025

Madison

Excellent stay, excellent service. The facilities are a bit aged and worn, but in operating condition. Overall, I’d love to come back and stay again!

10/10

Exceptional

17 Aug 2025

Ionut

Above and beyond

Above and beyond. Great location. We have been given the family apartment which was very clean, A/C. On check out they also waived the parking fee. Deffo coming back.

Friends_and_family Family

6/10

Pleasant

16 Aug 2025

Blossom-Elizabeth

The location was wonderful

6/10

Pleasant

13 Aug 2025

Mark

Fantastic location for a city break, Unfotunately the age of the hotel and the breakfast were a big let down.

Leisure Self

10/10

Exceptional

12 Aug 2025

Verified traveler

Thanks for a lovely week!

We had a wonderful week long stay at the mercure Biedermeier in Vienna. The location was perfect; an easy walk to Wien Mitte station and to many attractions. The room was large, air conditioned and well appointed and the included breakfast was excellent.

Partner

10/10

Exceptional

06 Aug 2025

Paul

Close to town

Leisure Partner

10/10

Exceptional

05 Aug 2025

Karl

Great location, good breakfast and friendly staff

Leisure Partner

8/10

Excellent

01 Aug 2025

Paul

Good access to transit. At the edge of walkability.

Leisure Friends

10/10

Exceptional

25 Jul 2025

Joan

Viva Vienna

Compact room in a lovely hotel. Staff friendly and helpful. Enjoyed a tasty breakfast with lots of choice. Walking distance to everything we wanted to see.

Partner

8/10

Excellent

25 Jul 2025

Amani Sayed

Good location within walking distance of Wien mitte station and close to other transport links, restaurants and shops etc

Leisure Self

10/10

Exceptional

21 Jul 2025

Mark

very spacious room and lobby staff were excellent

Leisure Partner

10/10

Exceptional

16 Jul 2025

Rosalee

Chocolate at check-in

Leisure Friends

8/10

Excellent

14 Jul 2025

Richard

No ac

Ac was not good.

10/10

Exceptional

13 Jul 2025

Jana

Great location, public transport was very close. The hotel s old but clean.

Friends_and_family Family

8/10

Excellent

05 Jul 2025

Verified traveler

One night Stay

Very good location, very central to Vienna main city and attractions. Old building and bedroom was a bit tired looking but ok for a one night stay

Partner

6/10

Pleasant

01 Jul 2025

Helmut

My stay at the Mercure Biedermeier Wien was merely okay, and I wouldn't choose to return.
On the positive side, the rooms and building were clean, with fluffy towels. I appreciated the in-room amenities: kettle with Nescafé, fridge, large safe, and free, reliable Wi-Fi. The female receptionist was friendly, and staff hardworking. Free lemon water and a welcome chocolate were nice touches. The hotel's a beautifully restored historic building in a quiet, central spot, near shops and Bahnhof Mitte. I also liked the restaurant's outdoor terrace and used the free gym and clean sauna. Parcel reception was also helpful.
Key Issues:
Several issues detracted significantly from my experience. Slow pre-arrival communication via Expedia chat was frustrating. At check-in, a missing parcel caused a delay until it was found right next to the receptionist.
The biggest problem was the broken air-conditioning in my initial room during a heatwave. A provided fan was useless. After a heated argument, including a dismissive comment about Spain's heat, I got a new room. Its AC barely cooled, just enough for sleeping.
Noise was a constant issue. Despite double-glazing, I heard street noise. More disruptive were daily 6 AM wake-ups from corridor noise (vibrating the bed) and noisy children above, making restful sleep impossible even with earplugs.
Finally, both rooms showed neglect: detached carpets, wall damage (hole, crack), and a leaky shower. Lift flooring was worn, and corridor art hung crooked

Leisure Partner

8/10

Excellent

28 Jun 2025

Daniel

Good hotel, nice Privilege rooms. Gym is lacking and cannot do more than a cardio workout.

Leisure Partner

10/10

Exceptional

19 Jun 2025

Stephen

Good sized and well-equipped room, friendly staff, and excellent breakfast choices, all in a well located establishment. Would definitely recommend.

Leisure Partner

8/10

Excellent

16 Jun 2025

Laureen

Well run hotel. Clean, spacious rooms. Lovely garden terrace for a welcome beer at the end of a tourist day.

Leisure Partner

4/10

Poor

16 Jun 2025

Richard

Refusal to allow me to change dates a month ahead of the visit because of a change in plans.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Peter G

Traditional, clean, conveniently located

Business_and_leisure

10/10

Exceptional

08 Jun 2025

Barbara

Excellent breakfast

Leisure Partner

6/10

Pleasant

03 Jun 2025

Maya

Decent place with good location, nothing special

This hotel was fine and conveniently located, but there were several annoying issues. The AC didn’t work, neither did the fridge, and the room had a horrible musty/moldy smell. Check out is at noon at this hotel, and at around 9am (we had not checked out yet) a cleaning staff member just unlocked and walked into our room without even knocking or asking if anyone was there, and I was in the middle of getting dressed so it was very uncomfortable and unprofessional.

Partner

10/10

Exceptional

31 May 2025

Shyh

Very nice, love the breakfast!

Partner

10/10

Exceptional

29 May 2025

Kevin

Great staff. Comfortable rooms. Convenient location (close to main train station).

Business

8/10

Excellent

24 May 2025

David

Good Choice

Nice hotel.Friendly and courteous reception staff. reat breakfast. Comfortable rooms. A little old style, but has retro charm. Offers a free walking tour that was excellent.

Friends_and_family Friends

8/10

Excellent

20 May 2025

Joanne

It’s beautiful, but too far to walk. I am handicap and had a room on several flights of stairs. However, staff was nice enough to give us another room.
I will not be filling anymore surveys from Expedia because you do not give us enough information about room, location etc. Other sights have roll in shower, handicap etc.. you leave it to us to contact hotel.

Leisure Friends

10/10

Exceptional

17 May 2025

James Paul

It was very comfortable, clean and welcoming. We enjoyed a quiet break and were well placed to visit the places we were interested in. It was very close to the Wien Mitte station so arrival from the airport was straightforward. The staff were helpful and friendly. We enjoyed the breakfast too.

Leisure Partner

10/10

Exceptional

15 May 2025

Very good service. Gave us early check in when we arrived earlier than check-in time. And the quieter room as requested. Room was clean too.

Perfect location!

Friends_and_family Friends

10/10

Exceptional

08 May 2025

Jane

Umbrellas!

8/10

Excellent

07 May 2025

Jamie

A great hotel for a city break

In a great location for us and very reasonable price, the room was perfect for a city break and base.
The staff were really friendly and helpful throughout our stay, would definitely recommend and stay agani

Partner

10/10

Exceptional

05 May 2025

Robert

Great place to stay!

Leisure Family

10/10

Exceptional

28 Apr 2025

Victoria Emily

Very helpful and accommodating staff. Offered to store our bags for us after we had checked out as had late flight home. No rush to collect them. Breakfast was exceptional with a wide variety of choices.

Leisure Partner

10/10

Exceptional

23 Apr 2025

Verified traveler

10/10 Would stay here again

Loved my stay! Was only here for a night but will definitely look this hotel up again if and when I come back to Vienna. It was in a great location, very clean and comfortable, and staff were super friendly. I didn’t eat breakfast or at the restaurant here but nonetheless I loved my experience here!

Self

10/10

Exceptional

11 Apr 2025

Rafael

Very nice hotel nice helpful staff great location

Leisure Partner

8/10

Excellent

01 Apr 2025

Marcelo

Good hotel

The hotel is good, but it would have been nice to have some renovations.
But in general, it was confortable and the rooms were spacious. The staff was friendly.
The location was also good for my needs.

Partner

8/10

Excellent

24 Mar 2025

William

An overall nice experience!

Business_and_leisure Partner

10/10

Exceptional

23 Mar 2025

Chris

Close to AirPort Express train if you need to get in and out of the city. Clean, comfortable and quiet.

Leisure Self

8/10

Excellent

19 Mar 2025

Scott

We thought the setting in its own alley was unique but poor timing on our part meant we arrived whilst extensive external repairs were underway. That said hotel was quiet and comfortable and staff very attentive. Would stay again

Leisure Partner

6/10

Pleasant

15 Mar 2025

Heidy

Good: Location is near train station. Hofer supermarket and Chinese food are near the hotel entrance. Staff are nice and polite.
Bad: Older hotel. We killed many bugs in our one night stay. I was so afraid the bugs would go into our luggages!!! Handsoap in the restroom was empty.

Leisure Family

10/10

Exceptional

16 Feb 2025

Jutta

The hotel is a little dated, but everything in the room was spotless and worked well. I liked the firm mattress, but the pillows and duvets were very flimsy. Breakfast was good and had lots of options, even for the picky eaters in our group.

Leisure Friends

6/10

Pleasant

27 Jan 2025

Patricia

A tired worn hotel

Although the staff was extremely friendly, it doesn‘t make up for the fact that this hotel needs an update and make-over. The general atmosphere reminds you of a good hotel in the late 80s. There are some nice updates (like the nespresso machine), but in general, the rooms are frayed at the edges.

Self

8/10

Excellent

27 Jan 2025

Robert Alan

Close to Vienna central station for train to the airport. Convenient and walkable to many Vienna attractions. Hotel very clean and comfortable with very helpful staff and excellent buffet breakfast.

Leisure Partner

10/10

Exceptional

20 Jan 2025

Thea

Great mini break

Three night stay , absolutely wonderful , loved everything about it . Staff so friendly and professional , bedroom cosy and comfy and everywhere immaculately clean, breakfasts delicious . Very good value so don’t expect top notch modern bathrooms , but the whole stay was such a treat . Right near the station for the airport train and underground directly to the centre , although we enjoyed the walk - not far. Throughly enjoyed ourselves .

Partner

8/10

Excellent

06 Jan 2025

Scott

Dated building, and elements of the otherwise lovely room were a bit shabby (surface chipping on side table, lamp that was broken and held [badly] together with tape, floppy shower head).

Daily cleaning was excellent.

Poor ventilation in breakfasting meant our clothes tank of cooking smells which is not acceptable!

Floor staff were very pleasant and helpful.

Good central location close to CAT transport and places of interest.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Vera

This is a charming boutique hotel with very cozy rooms, very clean, with everything you need for your stay. The hotel is very close to the main street of Vienna - Kartnerstrasse and we walked every day from the hotel to the city center. And there are so many shops around the hotel… We have spent amazing time!

Leisure

10/10

Exceptional

01 Jan 2025

Walid

The staff very helpful and friendly

Leisure Family

8/10

Excellent

01 Jan 2025

Verified traveler

The hotel is within reasonable walking distance from the old town and taxis are readily by just asking at reception. They have a sensible attitude towards housekeeping and the rooms and common areas are kept clean. Our only one issue was that the restaurant and bar were closed on Christmas Eve owing to a private party. We had not been advised of this and it left us in quite a predicament.

Partner

6/10

Pleasant

26 Dec 2024

Jennifer

Easy check in, nice location convenient to public transportation options.

Leisure Self

10/10

Exceptional

18 Dec 2024

Brian

Nice place!!

Cozy hotel, convenient, friendly staff, clean, and a great breakfast buffet.

Partner

6/10

Pleasant

16 Dec 2024

Verified traveler

Expensive for small rooms

Room very small, positioning of shelving behind head a strange choice as had to arrange pillows to prevent banging head while resting. Housekeeping noisy from early so no chance of a lie in, and knock repeatedly despite the fact we said we did not need Housekeeping to reception. Expensive stay for what it is, not value for money

Partner

2/10

Poor

15 Dec 2024

Petra

I have stayed in this hotel a few times and it used to be ok. But now this hotel is falling apart. The heat in my room didn’t work. First, they gave me an electric heater instead, but I was worried about fire hazard, as the heater could only be on or off without temperature regulator. So they moved me to a different room, which took forever as the heat didn’t work in several other rooms either, so they had to find one where it actually worked. The bathrooms need to get renovated as well. I almost cut myself with a metal piece when trying to regulate the water temperature in the shower. It also seems like the rooms aren’t getting cleaned thoroughly anymore either, they were very dusty and the water glasses were completely dirty and disgusting. I asked for a price reduction because of the heat issue but they weren’t willing to do that. This was certainly the last time I stayed at this hotel. For $250 a night I expect more. Very disappointing.

Leisure Self

10/10

Exceptional

12 Dec 2024

Patrice

My second stay here. Great location, very private and elegantly situated on a charming lane but minutes from train, restaurants, shops. Short walk to 1st district and major sights. Will definitely visit again!

Leisure Family

10/10

Exceptional

10 Dec 2024

Marilyn

Charming with Boutique feel. Great breakfast.

Leisure Friends

10/10

Exceptional

09 Dec 2024

John

Hotel has its a corridor to get to the entrance which was nice/different.
Close walk to an underground station and a main station.
Close to shops/restaurants

Self

10/10

Exceptional

04 Dec 2024

Robert

Nice room, great staff, great location

Leisure Partner

10/10

Exceptional

01 Dec 2024

John

Great place

Great location, slightly tired but everything works well.

Partner

10/10

Exceptional

19 Nov 2024

Adam

Excellent

Gorgeous big room, traditional in decor. Warm, high ceilings, green initiatives 👍
Really quiet street so great sleep, but 10.mins walk to loads of life.

Partner

2/10

Poor

18 Nov 2024

Johnny

Room is super small. Leakage from the bathtub makes the floor very slippery.

10/10

Exceptional

11 Nov 2024

Colm

Great hotel and location

Great hotel and friendly staff. 200m to Wien mitte train station direct to airport. Close to shops and restaurants. Will stay again.

Friends_and_family Friends

10/10

Exceptional

29 Oct 2024

Amanda

Lovely hotel and staff, quiet area which is very accessible to the centre of Vienna, we walked everywhere and loved it.

Leisure Partner

8/10

Excellent

18 Oct 2024

Scott

This is a good hotel and tucked away down a cute avenue, but the location requires transportation to anything you are likely to want to see, and the room, while cute was fairly small compared to other hotels we stayed at in Europe. Staff was good, and the restaurant was also good, but pricey for what was served.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Ray

This hotel was great for us. We could walk from the hotel to the Wien Mitte Landstrasse train and subway station to get to and from the airport and to all the sites in Old Wien. The hotel design was unique and we loved the charming alley with shops and restaurants in the middle of the hotel. The staff was very nice and helpful and spoke English and there was someone at the desk all time. The room was the usual Austrian super clean, plus it was charming. We stayed here twice and had the first time the room with two single beds and the second time a week later a large king bed in a suite which we were upgraded to because they were short on regular king suites. Our first room was along the alleyway and it was fun to open the window and hear the conversation of people eating outdoors at the restaurant. It was very quiet with the window closed. Our second stay was on the other side of the alley and you couldn't hear a thing! We felt that the price was very reasonable. We walked or took the subway to all the downtown Vienna sites and felt totally safe. There are two grocery stores, a Billa and a Hofer on Landstrasse, both nearly adjacent to the hotel entrance. We didn't eat at their restaurant, but we spent a nice evening and had a great meal at the restaurant in the alley just inside the entrance from Landstrasse and it was great. We will definitely stay here again next time we visit Wien.

Leisure Family

10/10

Exceptional

25 Sep 2024

Paul

Nice character hotel. Good location close to restaurants and subway, trams , and buses. Staff was courteous and helpful!!

Leisure Friends

8/10

Excellent

22 Sep 2024

MARK

Leisure

8/10

Excellent

15 Sep 2024

Judith

Nice large room

6/10

Pleasant

09 Sep 2024

Dansby

This hotel is dated and dingy. My very small room was dark and musty. Black mold growing on the ceiling above the shower in the very small bathroom.

Leisure Friends

10/10

Exceptional

04 Sep 2024

Joanne

The staff are all exceptional!! They made our stay perfect. We celebrated our wedding anniversary having a delicious dinner at the restaurant. Enjoyed drinks at the onsite bar whilst cooling down in the umbrella decorated alley. Our suite was comfortable and very clean.
I have no negative comments. We will stay at this lovely hotel again ☺️

Leisure Partner

10/10

Exceptional

28 Aug 2024

Linda

Had a fabulous 2 night stay at this quirky hotel in Vienna. We were primarily visiting to see Coldplay at the Ernst Happel stadium and the hotel was in an ideal location.

Lovely rooms with very comfy large beds. Great location with lots of bars and coffee shops close by.

All staff, apart from one who was in the bar area when we returned from the concert, were friendly and helpful. This particular member of staff was reluctant to serve us a drink even though we arrived at the bar before it closed. He eventually agreed to us getting a beer but wouldn’t let us drink it in the bar so we had to sit outside.

Would definitely recommend and return.

Leisure Partner

10/10

Exceptional

26 Aug 2024

christopher

Very pleasant hotel overall and I found my room to be very nice.The city centre is easily walkable and Vienne Mitte railway station only about 5-7 minutes walk.I liked this hotel and would certainly consider returning.

Leisure Self