Name: Garner Hotel Vienna, by IHG
Address: Wiedner Gurtel, 34-35, Vienna, 1040, AT

2/10

Poor

25 Jul 2026

Alejandro

Bugs in the room, chipping wallpaper, holes in the room, v

8/10

Excellent

23 Jul 2026

Fanny

Belle chambre, parfaite pour quelqu’un qui voyage solo. Par contre, le Wifi est vraiment mauvais aux étages supérieurs.

4/10

Poor

20 Jul 2026

Gavin

The room was stubbornly hotter than the weather outside, only partly mitigated by open windows and the fans provided. Not a good or comfortable sleep - with traffic noise and not the nicest air quality. The room was an unusual layout but temperature was the big issue. Staff at reception were very friendly and helpful - but the hotel building seems to have fairly major ventilation and heating problems. It seemed like efforts had been made to make the room potentially quite nice in other respects. Could be fine in Spring or Autumn, but not in mid-summer (and other reviews suggest not in midwinter either)

Family_with_children

4/10

Poor

09 Jul 2026

Mukund

There was no coffee maker in the room or any complimentary coffee provided at the hotel.

Family_with_children

8/10

Excellent

05 Jul 2026

Shylie

Great for a one night stay, location was perfect - across from Vienna Hbf

8/10

Excellent

04 Jul 2026

Joelle

Was a fantastic hotel. Just wish air conditioning would had been in the rooms. +40 C is hard to cope with when no place to cool down

Self

4/10

Poor

24 Jun 2026

Alexey

This hotel has the smallest rooms, with no air conditioning just an small fan was provided. The carpeting in halls is old.
Don't recommend at all

Family_with_children

4/10

Poor

21 Jun 2026

Wahib

It was really good on internet but I saw some Bugs instead and ants in floor
No air conditioning it was hot a little bit at night
Also breakfast was ok not many options like sausage
But overall stuff was friendly reception was OK
I got charged for extra after I booked it online I went to check in the front guy reception charge me 26E extra I didn’t understand why like it

Friends

10/10

Exceptional

17 Jun 2026

Katherine

Clean nice room for a good price! Very convenient to train station and city.

Friends

6/10

Pleasant

03 Jun 2026

Stephen

Main complaint is the lack of reading lights at each bed in the twin room I had.
Also be aware that although there is a lift to the upper floors, there are a number of steps needed to access this.

Friends_and_family Friends

6/10

Pleasant

03 Jun 2026

Masayuki

Only thing I liked this hotel was very close to subway and central train station .
Room cleanness was good. But Holloway looked bad . Dark and scratched wall. Old carpet. Not worth the amount I paid for this place

Friends_and_family Friends

4/10

Poor

02 Jun 2026

Charles

You have a for sleeping

4/10

Poor

26 May 2026

Sonia

Good location right by the Train station . Very tiny bathroom. Not a cheerful vibe . Just for a one night stay

Partner

6/10

Pleasant

25 May 2026

Jing

good

2/10

Poor

16 May 2026

stacy

I was very unhappy with the hotel, the only thing I liked was the location. The hotel was so small (we reserved for 4 people) we had very small beds but not enough room for our luggage. The bathroom was renovated but the temperature control was terrible that i almost burned myself while taking a shower. We had bugs and even we reserved 3 nights, we moved to another hotel after 1st night.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Gavin

Big, clean room, helpful staff, ideal location for train station

Self

8/10

Excellent

12 May 2026

Alex

The room was a fair decent size, bed was comfortable, location is very good close to Central Station and local station.

Friends

10/10

Exceptional

06 May 2026

david

Stayed overnight and had a fine night. Right by the train station, so convenient location. Staff was very nice. Room was very clean.

8/10

Excellent

03 May 2026

Jennifer

Very convenient location. Television did not work.

Partner

10/10

Exceptional

26 Mar 2026

Oktay

Michaela was more than amaizing! Appreciate her proficiency !

Friends

10/10

Exceptional

23 Mar 2026

Karan

room was clean and bathroom was spacious. staff was nice and made the stay easy

Friends

10/10

Exceptional

16 Feb 2026

Robert

Hotel in a good location for us. Right across the road from train station but also very close to metro buses and tram so no issue getting around. Room was great. Only issue was no Internet during stay.

Partner

8/10

Excellent

13 Feb 2026

Robert

Everything was spot on. Staff all very friendly. Spacious room compared to what we have often stayed in. Super comfortable bed! Warm and cozy. Location excellent. 2 min walk to station and eat to access metro or tram. Sorry ride from there to oif town etc. Only issue was no Internet the two nights we were there. Would recommend for sure.

Partner

10/10

Exceptional

10 Feb 2026

Linda

Warm, comfortable, close to station and easy access to city centre

Leisure Self

10/10

Exceptional

06 Feb 2026

Maikee

Great location!

Leisure Family

10/10

Exceptional

26 Jan 2026

Velizara

Very good place

2/10

Poor

23 Jan 2026

Stephen

It’s surprising IHG group would allow this hotel to be linked to their brand.
Unfortunately there are issues with the room which are the fundamental needed in a hotel room. I did bring these issues to the hotels attention and asked for a response but three weeks later nothing has eventuated.
The shower water was cold, the shower area smelt musty and damp like a swamp. There was no room heating and the room felt cold.
In the morning the lift door couldn’t be opened so I assume it was out of order. There is only the one lift.
I’m sorry but I cannot recommend this hotel

10/10

Exceptional

16 Jan 2026

Chun Yiu

It really worths the money and the location is excellent. It's just next to the central station where you can access to most places across Austria. The staff members were very friendly as well. Highly recommended!

Leisure Self

10/10

Exceptional

06 Jan 2026

Juan Carlos

Clean room, friendly staff

Leisure Partner

10/10

Exceptional

15 Dec 2025

Mercedes

We had a very pleasant experience at the hotel. The front desk staff was very friendly and welcoming, making us feel comfortable from the moment we arrived. The rooms were clean, spacious and comfortable. We had everything we needed during our stay. We always had hot water and experienced no issues at all. Additionally, the hotel’s location is excellent and very convenient. We would definitely recommend this place.

Leisure Family_with_children

8/10

Excellent

30 Sep 2025

Sarim

Great location across from the train Station if you are coming from Bratislava & leaving to Prague. The only thing I’m not happy about was I thought I booked the breakfast with the hotel but apparently you still have to pay the breakfast up front once you do eat and checkout. Also, great location to some tour attractions. If you get there early, you can check ur luggage in a storage place for free and get it later when you get back. Overall I’m happy 4/5.

Leisure Family

8/10

Excellent

24 Sep 2025

Daniel

Minutes walk from train station

6/10

Pleasant

22 Sep 2025

Keith

On the plus side, it’s across the street from Vienna Central Station and a quick walk to a metro stop.

As for the other bits, there is NO A/C. There is also no fan available. You open the window and hope for a breeze. The TV is hit or miss and you could call reception - if there was a room phone. As for an iron/board, it’s not in the room and there was a lengthy discussion about my needing to leave a deposit for use of same to which they finally relented.

Finally, the front of the toilet seat is positioned within inches of a wall making it a little challenging to heed the call when needed (especially the longer legged.) Room/shower was fine, there are a few stairs to get past before the elevator.

Did I mention that they were close to transport?

Leisure Self

10/10

Exceptional

08 Sep 2025

Meranda

Room was very clean. The bed and linens were very comfortable. Breakfast was great and reasonably priced. And we could sotre luggage!!

Leisure Family

6/10

Pleasant

02 Sep 2025

Kimberly

I almost started a fire using their hairdryer. It was smoking and quite hot. I did let the attendant know.

Leisure Self

8/10

Excellent

01 Sep 2025

Kayla

Spacious and clean

Huge bathroom, and FIVE twin beds which was plenty for our group of 3 but also had cozy 2 person sitting area.
There wasn’t any AC..

Friends_and_family Family

8/10

Excellent

16 Aug 2025

Paul

Property was close to the Railway station. Room was spacious . TV reception was poor and all channels were pixalated

8/10

Excellent

10 Aug 2025

Susan

Very hot and somewhat dated in some areas, updated in others.

Leisure Family

6/10

Pleasant

19 Jul 2025

Michelle

Our stay was fine. Not great, not terrible, simply ok. This is a budget hotel that offers affordable accommodation in a city of very expensive hotels. We stayed in a spacious \"family\" room. It was quiet at night - except for a man shouting into his phone for two hours with his window open in a nearby room. It was clean - additionally, rooms were cleaned daily. The towels were abundant and plush. However, the telltale signs of it being a budget hotel were clear: the WiFi was patchy, no A/C (room was warm), impossible to make the shower warm (either cold or scalding, no in between), breakfast was the same price for small children as for adults (despite a piece of toast and milk only being desired by the youngest), the soap was very thin and cheap, only half of the outlets in the room worked, and not all channels were clear on the television. I don't think we'll stay here again. However, if money is tight and you're looking for a place that's clean, safe, and near the main train station, this hotel could do the trick.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Alla

Clean and new hotel,rooms were comfortable and breakfast was good.

Leisure Family

6/10

Pleasant

01 Aug 2026

Kazuki

部屋にエアコン無し、扇風機が1台あり。
滞在した日は30度前後有り部屋が非常に暑かった。
ウィーン中央駅近くで便利ではある。

4/10

Poor

27 Jul 2026

Özge

Otopark kullanımı çok kötü arabanızın kesinlikle gelmeyin

10/10

Exceptional

26 Jul 2026

Ares Daniel

Muy limpio, buena onda el personal, muy amplia la habitación

8/10

Excellent

21 Jul 2026

Mathilde

Rigtig søde personale, rigtig hjælpsomme. Lidt dårlig udluftning når det er varmt ude/sommer. Ellers rigtig fint værelse og lige op af hovedbanegården.

Friends_and_family Friends

6/10

Pleasant

15 Jul 2026

Michael

Stayed only one night before heading out of the city. Super nice and helpful staff.
The only downside to our stay was the lack of aircondition in the sizzling hot hotel. Fans provided by the staff helped a little but it was a long and warm night.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Frederik Friis

Easy check-in and check out right by the station

Self

10/10

Exceptional

06 Jul 2026

WEI-CHEN

早餐優質、乾淨客房、附近交通方便、飯店隔音稍差、提供多日住宿

Self

4/10

Poor

02 Jul 2026

Ali

Det var hemskt 40 i själva hotel rummet

4/10

Poor

28 Jun 2026

Riku

シャワールームの排水溝が詰まっていて、水が全く流れなく、浸水状態でした。タオルを大量に貸してもらい床がタオルだらけになってしまい大変でした。

Partner

8/10

Excellent

25 Jun 2026

Erwin

Kurz geschrieben. Es ist ein angenehmes Hotel.
Nahe zur U-Bahn und zum HBF. Und, wer gerne seine Füsse zum Erkunden nutzt, ist in kurzer Zeit im Zentrum.

Self