Name: Prize By Radisson Vienna City
Address: Karl Popper Stra E 7, Vienna, AT

6/10

Pleasant

26 Jul 2026

Esteban

Fair place for the price.

10/10

Exceptional

23 Jul 2026

Miguel

A menos de 5 minutos caminando de la estación central de trenes de Viena. Cerca del palacio Belvedere y unas instalaciones muy buenas, limpias y personal muy atento. Muy recomendable

8/10

Excellent

20 Jul 2026

MIMI

Very conveniently located near the central station with direct train and metro connections. There’s also a shopping and quick eat service restaurants and a large supermarket where you can shop at ease. There are also a couple of restaurants around the corner. The tram runs close and taxis are nearby. Very comfortable hotel.

Self

10/10

Exceptional

16 Jul 2026

Ilya

Excellent

Self

6/10

Pleasant

16 Jul 2026

Tien-Yin

Great location!
However, the save box no buttery so I have to wait for them to comin and do it I wish they check before rent it out.

Self

8/10

Excellent

15 Jul 2026

Ricardo

Some property infraestructure looks old, some maintenance is required in rooms and also more front office staff is needed in rush hours. One person in the front desk is not what you should expect in a Radisson. The Hotel is located close to HBF main station very convenient for business or leisure while in Vienna.

Family

8/10

Excellent

15 Jul 2026

MIMI

All was good except the AC fan that makes terrible noise and a command so difficult to figure out

Self

4/10

Poor

14 Jul 2026

Stephanie

I usually stay at the same hotel when I travel to Austria but decided to try something different. I checked in late and did have somebody assist me. When I got into the room I noticed that something wasn’t quite right - the pillows were ruffled and looked like the had been slept in, there was hair all over the bedding and sheets. There was a dirty cup on the bedside table and when I walked into the bathroom, dirty towels! I let front desk know and he immediately gave me a new room. With the new room, bedding etc seemed fine but there was mold in the corner of the bathroom.

Rather disappointing and feeling unsafe to sleep in bed

Self

8/10

Excellent

13 Jul 2026

Graziella

This is the second time I stay here, I love the location and ease to move around next to the train station, Favoriten, Belvedere Castle, and so on.
The check in is made by the guests, and the system didn't find my reservation, but there was a girl from the staff who kindly helped me.
The stay was OK, just the shower space always overfloods the overall bathroom area, which makes the floormat always wet. Cleaning staff entered my room shortly after my check in and moved things around, which I didn't like much, I also had a mug that the staff lend me for my medicines, and tea, and the cleaning staff removed it, it wasn't even time to clean the room (shortly after someone checks in).
It was a smooth stay, and I love the light that comes into the rooms.

Self

8/10

Excellent

13 Jul 2026

Ricardo

The hotel is convient when staying close to the main station. The standard is relatively basic when expecting a Radisson Standard from the Americas.

Family

8/10

Excellent

12 Jul 2026

Baiju

it was awesome except the room size was bit small

Family_with_children

8/10

Excellent

10 Jul 2026

Christine

Modern, clean and comfortable.

Close proximity to the train and trams. Did not hear the trains when window was closed.

Would have liked a mini fridge to keep grocery items and chill drinks.
Also would appreciate complementary coffee and tea being available all day

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Katarzyna

Great location, walking distance to Main train station and many more shops and mini grocery stores that are located there. The shower pressure was amazing and breakfast was wonderful.
We ware able to walk to Belvedere and Old Town.
We will come back again

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Ethan

Incredibly friendly and helpful staff. The in-lobby bar was convenient for watching FIFA World Cup games. The air conditioning was a Godsend during the heat wave. My one complaint is that the room could have been cleaner. Particularly the desk, underneath the desk, and the curtains. The curtains especially really required a deep cleaning.

Self

10/10

Exceptional

02 Jul 2026

Iliya

Next to train station. You can go walking to hotel. Easy place.

Family

10/10

Exceptional

02 Jul 2026

STEVEN

The female staff at the front desk was very patient and helpful towards the guests.

Partner

8/10

Excellent

01 Jul 2026

Ricardo

Location to main train station is very convenient and friendly staff.

Family

6/10

Pleasant

28 Jun 2026

Yann

Lack of furnitures.. good for one night but not for longer stay.

I don't like the free cash concept at all
It's definitively not a hotel for me.

The room was not cleaned there was still trace of sugar beverage on the furniture that was not washed.. anyway... They failed to retain me as a customer..

10/10

Exceptional

22 Jun 2026

Aurora

Close to the Central train and metro stations. Surprisingly quiet considering it is located right next to the train station.

8/10

Excellent

21 Jun 2026

Robert

They do not clean room every day

8/10

Excellent

21 Jun 2026

Gilred

No glass nor tissue paper

Family

6/10

Pleasant

20 Jun 2026

Raj

The rooms were neat and clean. However could have been better, if had little more room, closet for clothing and a self for putting the luggage.

Partner

10/10

Exceptional

20 Jun 2026

carlos

Nice room, not to big but confortable. Next to station. Very kind people in reception

Partner

10/10

Exceptional

17 Jun 2026

Denise Renee

Wonderful stay

Partner

8/10

Excellent

14 Jun 2026

Trevor

Nice place, not expensive, and a good location. Staff were very helpful, but the hotel is understaffed, especially the reception desk that also serves as the hotel bar - it means you have to wait for service sometimes, not because the staff lack energy but often there is only one person on the desk.
Breakfast was good too, incidentally.

10/10

Exceptional

12 Jun 2026

Michel

Nice and clean room with a great location to local trains.

Partner

10/10

Exceptional

12 Jun 2026

Victoria

Very nice experience

Partner

6/10

Pleasant

12 Jun 2026

Aditya

Good access from Central Train Station and tram stop. Large lobby. Room amenities very poor. No tea/ coffee in rooms. Very little place to hang clothes. Beds ok. Toiletries frugal. Room cleaning inadequate. Breakfast spread sparse. No onsite restaurant. Room tariff high considering the facilities. Friendly staff

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

Kenichi

The hotel is a minute walk from the central train station and very convenient if you take trains after the stay. Major sightseeing points are bit of walking and not for everyone.

Partner

10/10

Exceptional

09 Jun 2026

Trevor

Friendly, clean and convenient, and not expensive. Recommended.

Self

10/10

Exceptional

04 Jun 2026

Roger

I would give this property 5 stars in all departments 😀
The staff were very helpful and friendly, the breakfast excellent and the location near to the main station was very convenient.
The room itself, clean, quiet and comfortable, recommended 👍

Partner

10/10

Exceptional

04 Jun 2026

Yuriy

Staff and cleanness was perfect, location also

10/10

Exceptional

03 Jun 2026

JEFFREY

Most convenient location, accessible to everywhere in Vienna, very reasonably priced, thoroughly recommended

Self

10/10

Exceptional

31 May 2026

Mary Cris

We highly recommend this hotel to anyone visiting Vienna! The location is absolutely excellent, making it incredibly convenient to get around. Everything was spotlessly clean, and they even offer free coffee and tea every morning. If you are looking for a safe, accessible, and well-located place to stay, this is the perfect choice.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Colin

Staff weren't that interested after the initial checking in process. The hotel is on a very noisy street.

Self

8/10

Excellent

30 May 2026

Alen

The hotel was well located, very near a tram station, and only a short ride to the city centre. The hotel was very modern in design and layout with a very generous and spacious lobby/breakfast/chilling area. We used the car park which, although pricey, was under the hotel with plenty of spaces and made life a lot easier.

The room was amazing. Very simple, well designed, and very different (in a good way) with regards to decor, with plenty of space.

There were only two issues.

1. There was no kettle in the room although hot water was available in reception 27/7 and free tea and coffee (a machine that had lots of options) in the mornings.

2. We booked a comfort room which was supposed to benefit from a more comfortable location, amongst other things. Although we were at the end of the hallway and well away from the lifts, the room was at the back of the hotel overlooking multiple railway lines. This was not a problem in itself as we enjoyed looking at the trains, but with the window open, the noise was unbearable as the squealing and squeaking of the carriages meant talking or watching the TV was impossible! However, the room benefitted from triple glazing and air conditioning, so it was not unreasonable to keep the window closed. I feel a room at the front of the hotel, overlooking the road would have been more 'comfortable' in this respect.

Overall, a really good stay and I would recommend.

Partner

10/10

Exceptional

26 May 2026

Sophie

Great room and facilities and really helpful, friendly staff. Located close to Vienna train station so really convenient.

8/10

Excellent

24 May 2026

John

Comfortable stay, would recommend

Partner

10/10

Exceptional

22 May 2026

Renee

Very modern, hipster hotel. Nice room, good beds and shower. Located walking distance to train station and tramway stop.
Price is good/value.

Family

6/10

Pleasant

18 May 2026

Natalie

It’s good for one night that we stayed. Hotel is super close to the train station. But it’s a very basic room. The ac was not working. It was stuffy in the room, pillows were not comfy. you can add breakfast in the morning for €15 pp, there is no kettle for hot water in the room. They do provide coffee/tea downstairs for free till noon. So that’s a plus. Lobby is very spacious and plenty of room to sit.

Friends_and_family Family

8/10

Excellent

17 May 2026

Robert

It’s different. Room was clean and comfortable, but it looked like it had been designed by an interior decorator right after graduation rather than a traveller. Some silly impractical features.

Partner

6/10

Pleasant

16 May 2026

sujatha

The property is close to the Vienna hbf train station and Belvedere . It is clean but not much by way of amenities. Room is sparse and has one soap for hair , body and face . The stay was okay but expected a bit more . If you are on a budget and don’t mind loud decor and almost no amenities , this is an okay place

Family

2/10

Poor

15 May 2026

ROLF

STAFF: From the very start, the taller lady receptionist was not helpful, always saying she is busy and cant helo us with no available rooms since we arrived early. She could have easily told us to check in online which I eventually did and was able to get a room.
ROOM: The place felt hard, no carpet, chair was hard, everything felt spartan like. The only positive was the heated floor in the batroom
LOCATION: ,It is a 3 min walk from the end of Wien Hbf but if you want to go to where the shops are, it is a 10 min walk to the other end of Hbf. However it is a 2 min walk to tram d station Alfred Adler.
BREAKFAST: For the prize of €18, the spread was not worth it, dont avail it.
Lastly I was charged a city tax which was not mentioned in my itinerary.
NEVER GOING TO STAY HERE AGAIN!

8/10

Excellent

15 May 2026

Vinod

Hotel overall was very good and very practical. Location also was great next to the train station.just that there was no closet space or coffee / tea in the room. Otherwise we likes our stay at this hotel

Friends_and_family Family

8/10

Excellent

07 May 2026

Miles

Everything in my room and in the spaces that I saw was clean and well-maintained. The building has very solid floors and walls (poured concrete, I assume), so that one hears no noise from other rooms (at least, I didn't). On the negative side, the interior design is cold, sterile, and charmless.

Self

8/10

Excellent

05 May 2026

Bruno

We didn’t have breakfast at the property. The AC was working good

Family

6/10

Pleasant

04 May 2026

Wendy

Clean room and close to the main train station
Lack of amenities in the room
No drinking glasses only 2 hangers
I bottle of all in one soap and shampoo
That’s it. The room felt very cold

Partner

10/10

Exceptional

03 May 2026

Pavol

I didn't have a breakfast

Self

10/10

Exceptional

30 Apr 2026

Leisha

Good breakfast buffet. Staff were all friendly and helpful. Great location and short easy walk to the main train station. Overall comfortable. We stayed 3 nights total.

Partner

8/10

Excellent

28 Apr 2026

Mariana

Rooms were very nice and it was easy to get to the city centre by tram, tram stop is just 100mts away. Shared spaces were so nice.

Family

10/10

Exceptional

25 Apr 2026

Elizabeth

I had to book a room last minute due to issues with another hotel, and the place was great. Staff were extremely helpful, breakfast was great, and the ability to store our bags for the day after we checked out was a game changer.

Friends

10/10

Exceptional

24 Apr 2026

Keith

Breakfast is good. many fresh fruits. coffee is excellent. Staffs are professional. They are very helpful.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Barbara J

Clean hotel, great location close to the train station and the breakfast buffet is worth the extra money. The staff were helpful, friendly and gracious.

Family

10/10

Exceptional

23 Apr 2026

maria

Breakfast was great and location was very convenient.

Partner

8/10

Excellent

20 Apr 2026

Elizabeth

The soap dispenser on the bathroom was empty

Family

8/10

Excellent

15 Apr 2026

Caroline

Great breakfast definitely value for money.

Self

10/10

Exceptional

11 Apr 2026

Fenil

We only used the room for overnight stay but the limited time period experience was pleasant.

Family_with_children

4/10

Poor

06 Apr 2026

Erphina

Too noisy not only the train that passing but also the people living near by who’s talking so loudly until dawn. Staff not being helpful. The idea of minimalism is good but sacrificing the comfort of the customer not good( no fridge, no kettle and glasses, and no vault inside the room) not a water dispense nearby, no cleaning until after 3rd night. I don’t get the service and amenities I paid for ( high price tag) .

Family_with_children

8/10

Excellent

05 Apr 2026

Kenny

Good place. No fridge. Next to train station. 10-15 walk to restaurants.

Friends

10/10

Exceptional

04 Apr 2026

Vilma

Loved it

Partner

8/10

Excellent

04 Apr 2026

Tiffany

Breakfast

Partner

10/10

Exceptional

04 Apr 2026

Cristina

Great check in and out experience, very reasonably priced, good location and clean.

6/10

Pleasant

01 Apr 2026

Julie

It’s very convenient since it’s a 2-3 minute walk to the train station.
Breakfast is average. Juice is kinda water down but good if you don’t like it to be sweet.
It’s a self check-in and you make your own key cards.

Partner

8/10

Excellent

01 Apr 2026

EUN-SANG

Convenient place to access the places to visit. The breakfast buffet was good, clean and simple.

10/10

Exceptional

31 Mar 2026

Raymond

Very clean and it is a model hotel. Self check-in is easy. The location is the best, close to OBB central station, subway and tram stations.

8/10

Excellent

29 Mar 2026

Jennifer Malan

Breakfast food selection is okay, same food every day. Location is a walking distance to the train station. Staffs are very friendly, and accomodating.

Partner

10/10

Exceptional

27 Mar 2026

Husam

Very gooood

Self

4/10

Poor

27 Mar 2026

Georges

Room very minimum for price bed not comfortable self checking don’t like
Close to train
Free cafe
Last time

Self

6/10

Pleasant

26 Mar 2026

Lance

Room was clean and comfortable, would have likes to see more than 1 pillow though and maybe a blanket that covers the bed…staff was friendly and made self check in easier (could use some technical improvements to remove need for assistance altogether). close to columbus mall and a nice distance from the center to allow for walking / sightseeing en route.

Self

10/10

Exceptional

24 Mar 2026

Vishaal

Air conditioning was bit off. Lowering the temperature had no effect. Slept with the window open for cooler air. Unfortunately that let it the street noise as the the window was facing the street and we were on the 3rd floor

Family_with_children

10/10

Exceptional

23 Mar 2026

Silvia

Excellent hotel

Family

10/10

Exceptional

23 Mar 2026

Katarina

Good location, excellent breakfast, staff polite and helpful

Friends

8/10

Excellent

19 Mar 2026

Antish

Clean room and excellent breakfast wide array of food

6/10

Pleasant

19 Mar 2026

JINWON

negative)
Heater was not so powerful.
No electric kettle, no tea, no coffee.
No freeze.

positive)
Staffs were very kind.
Spacious lobby.

Self

8/10

Excellent

15 Mar 2026

Fabian

Muy limpio y con buena ubicación.
Todo bien en realidad.

Friends

8/10

Excellent

11 Mar 2026

Sandeep

I found the hotel really good in general - top location near Vienna’s main train station with shops open til late. The room was clean and uniquely designed with was fun. Hotel staff were super polite and helpful always. The free tea/coffee in the morning was a great bonus. If it was easier to contact the reception (no number provided, had to go down each time) and a few extra amenities in the room were provided (e.g. a safe) I would give the place 5/5. Amazing stay!

Partner

10/10

Exceptional

10 Mar 2026

Philip

Great location next to train station. Clean comfortable room at a great price

Partner

10/10

Exceptional

06 Mar 2026

Alan

convenient for main station

Self

2/10

Poor

05 Mar 2026

Mohamed Amir

I booked and prepaid for a three-night stay in Vienna through Hotels.com. At check-in, the front desk informed me that the charge they were placing on my credit card was only a deposit/hold for incidentals.

Unfortunately, that representation was inaccurate.

After returning home, I discovered that the hotel charged my card again for the full cost of the room, despite the stay already being paid for through the booking platform. This resulted in two separate charges for the same three-night stay.

What is particularly concerning is the lack of response since then. I have contacted the hotel five times over the past week requesting clarification and resolution and have received no response whatsoever.

Errors can happen in hospitality operations. However, mischaracterizing a charge as a deposit and then failing to respond to multiple attempts to resolve a billing issue raises serious concerns about billing practices and customer service standards.

For transparency to future guests: if you book through Hotels.com or another third-party platform, I strongly recommend reviewing your credit card statement carefully after checkout to ensure you have not been charged twice.

I would appreciate a response from hotel management to resolve the duplicate charge and clarify the property’s billing practices.

10/10

Exceptional

05 Mar 2026

Linda

The man that assisted us checking in, SEHAJ, was of tremendous service to my wife & I. His professionalism set the stage for an absolutely enjoyable experience. The Housekeeping and Breakfast Personnel were all top rated. Without reservation I would recommend Prize By Radisson to anyone searching for a wonderful Hotel Experience.

Family

10/10

Exceptional

04 Mar 2026

David

Good location

Friends_and_family Friends

2/10

Poor

03 Mar 2026

justin

Bad

10/10

Exceptional

03 Mar 2026

Diana

Staff friendly entrance and welcome desk in huge over spacious room
I hate plastic under sheets on hotel beds I get over heated. Natural cotton ones are preferabke

10/10

Exceptional

01 Mar 2026

Daniel

It was a very comfortable stay.

Self

10/10

Exceptional

15 Feb 2026

Claude

Newer hotel. Kinda bare bones but has all you need except a refrigerator. Stay was very helpful. Best thing is location by train station. Great doner about 5 minutes away. Very quias well.

8/10

Excellent

10 Feb 2026

Wittawat

Clean. Walkable from a train station. Safe and quiet.

Leisure Family

8/10

Excellent

04 Feb 2026

Miklos Doleschall

Nice staff

6/10

Pleasant

26 Jan 2026

Faye

Lots of good points but also bad points about the hotel. Great location, nice and quiet, great bathroom with heated floor. No desk space, no kettle in the room, only one thin pillow and small duvet provided. Check in was fine but gave up after 20 minutes trying to order a drink from the bar one night as only one person was working the desk. Breakfast was basic and made me ill.

Self

10/10

Exceptional

23 Jan 2026

Stephen

Very nice hotel and within a few minutes walk of the central train station. Rooms exactly as per photos. Very cleans room and common areas, and the hotel is very new so a perfect place to stay.

Self

10/10

Exceptional

13 Jan 2026

Chris

Really good breakfast . Spacious room with friendly staff and fantastic location

Self

10/10

Exceptional

11 Jan 2026

Emmanuel

Would recommend

10/10

Exceptional

08 Jan 2026

Israel

Excellent

Leisure Family

10/10

Exceptional

08 Jan 2026

Yang

Clean and quiet room, nice staff, bus stop is very closed to the hotel, very convenient to explore Vienna. I'd stay at this hotel again when I visit Vienna in the future.

Partner

10/10

Exceptional

04 Jan 2026

Haifa

Staff are helpful and cheerful

8/10

Excellent

02 Jan 2026

vitor

Very nice to stay , but check in is not great doing alone in the computer check

Leisure Partner

6/10

Pleasant

02 Jan 2026

Subramanian

Reall

2/10

Poor

01 Jan 2026

Altaieb

Staff reception lady with the name merry is unpolite didn’t respect the client
I booked 3 bed on room was not 3 bed when i asked for more blanket she turned her back and didnt answer until the other staff came to talk to me and understand the room not clean

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Alexander

As expected. Clean, simple, transparent. What you see is what you get… unfortunately not cheap because of the holidays, BUT best option for the price, and the location is perfect! The staff is great, you just need to ask, they will offer you the best you can get at current moment. Very flexible. Our forth time. No regrets.

Leisure Partner

2/10

Poor

30 Dec 2025

Edrysse

By far the WORST hotel I have stayed in. The self serve check in kiosk didn’t work for anyone who tried. Paper thin walls, the heavy room doors bang shut all morning and night. The staff looked untidy and unprofessional, with facial piercings, wearing hoodies and leggings, and unfriendly, argumentative attitudes. You’d never think they worked there.

After a late check in, we realized they had only given us one set of everything between two people - one towel, one blanket, one PILLOW. My partner went down at 1130pm to ask for another set, but had to wait as there was a lady extremely upset and with many more people waiting. She wanted to see a manager and the staff said there was none, and “that’s why this place is a disaster”. A different man helped my partner, asking for our room # and said he would bring up a pillow in 20-30 minutes. We did not find this acceptable, but what choice did we have?

After 40 minutes of waiting, my partner went back down at 1230am. The same guy remembered him and said they had been busy and had overbooked the hotel, even paying for a family to stay at the hotel next door. He then again asked for our room # so he could bring it up. Does that mean he didn’t even know what room to bring a pillow to all this time? My partner refused to accept this and said he would wait downstairs. It turns out several guests also had not received any pillows and were also waiting. The man agreed and went to grab the pillows. Why did that need 40 mins? Ridiculous.

8/10

Excellent

29 Dec 2025

Kim Michelle

Clean room

Leisure Family