Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Smart Apart Living-Wien Hauptbahnhof-self check-in

Vienna · Austria

Waldgasse 19View location

7.8/10Very good250 Reviews
Cleanliness8.2/108.2
Service7.0/107.0
Comfort8.0/108.0
Condition8.2/108.2
Location10.0/1010.0
Neighborhood7.6/107.6
Value7.4/107.4
Amenities7.0/107.0
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Smart Apart Living-Wien Hauptbahnhof-self check-in

Smart Apart Living offers a convenient Vienna location for both business and leisure travelers. Enjoy amenities such as free Wi-Fi throughout, accessible facilities, self check-in/check-out, and on-site parking. Designed for comfort, rooms include complimentary Wi-Fi and non-smoking options, with some featuring sustainable heating and cooling. Recreational opportunities are also available.

Experience a welcoming atmosphere and excellent service during your stay. Enjoy breakfast at Caktus 2, the restaurant opposite the hotel, served from 8-11 am.

Read more about this hotelShow less

With a stay at Smart Apart Living – Wien Hauptbahnhof - self check-in, you'll be centrally located in Vienna, a 3-minute drive from Belvedere and 7 minutes from Vienna Christmas Market.

This apartment is 3 mi (4.8 km) from St. Stephen's Cathedral and 2.5 mi (4 km) from Vienna State Opera. Make yourself at home in one of the 47 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops.

Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and electric kettles, and housekeeping is provided weekly. Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No front desk Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. Guests will receive an access code. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's breakfast is served at a nearby cafe (Cafe Restaurant Caktus 2), located 90 Meters away.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 24.9 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Military History Museum 1.1 km / 0.7 mi
Swiss Garden 1.2 km / 0.8 mi
Belvedere 1.7 km / 1.1 mi
Landstraßer Hauptstraße 2.3 km / 1.4 mi
St. Charles Church 2.9 km / 1.8 mi
Karlsplatz 3 km / 1.9 mi
Schwarzenbergplatz 3 km / 1.9 mi
Vienna University of Technology 3.1 km / 1.9 mi
Karlsplatz Stadbahn Station 3.1 km / 2 mi
Vienna Music Society 3.2 km / 2 mi
University of Music and Performing Arts 3.2 km / 2 mi
Kärntner Straße 3.3 km / 2 mi
Konzerthaus 3.3 km / 2.1 mi
Naschmarkt 3.3 km / 2.1 mi
Vienna Twin Tower 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 47
  • aparthotel
  • EC
  • MasterCard
  • Visa
  • Maestro
  • Wheelchair-accessible
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Smoke detector
Show 10 more facilities & services
  • Hotel safe
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Electric kettle: 1
  • Towels and bed linen
  • Non-smoking area
  • LGTBIQ friendly
  • Non-smoking establishment
  • Self check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE TWO BEDSAPARTMENT • DELUXE TWO BEDSAPT.2B-DX

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    APARTMENT DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 25 m²APT.ST
    APARTMENT STANDARDPhoto unavailable12 photos

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    APARTMENT STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Room amenities

    • Soundproof room
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Cooker
    • Individually adjustable heating
    • Shower: 1
    • Hairdryer
    • TV
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE ONE BEDROOMAPARTMENT • DELUXE ONE BEDROOM • 1 Bedroom • 35 m²APT.B1-DX
    APARTMENT DELUXE ONE BEDROOMPhoto unavailable6 photos

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    APARTMENT DELUXE ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-DX

    Room amenities

    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Bathtub: 1
    • Soundproof room
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 12 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable8 photos

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    DOUBLE ECONOMY

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Cooker
    • Safe
    • Desk
    • Wi-fi
    • Hairdryer
    • TV
    • Shower: 1
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Individually adjustable heating
    • Satellite TV
    • Housekeeping
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE WITH BALCONYAPARTMENT • DELUXE WITH BALCONY • 1 Bedroom • 35 m²APT.BL-DX
    APARTMENT DELUXE WITH BALCONYPhoto unavailable8 photos

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    APARTMENT DELUXE WITH BALCONY

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL-DX

    Room amenities

    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Bathtub: 1
    • Soundproof room
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE WITH BALCONYSTUDIO • DELUXE WITH BALCONYSTU.BL-DX

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    STUDIO DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONYDBT.BL-DX

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    Double or Twin DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST-1

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE GARDEN VIEWAPARTMENT • DELUXE GARDEN VIEWAPT.DX-GV

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    APARTMENT DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Smart Apart Living-Wien Hauptbahnhof-self check-in

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Smart Apart Living-Wien Hauptbahnhof-self check-in

7.8
Very good
250 Reviews
Cleanliness
8.2 /10
Service
7.0 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
7.6 /10
Value
7.4 /10
Amenities
7.0 /10
100 reviews shown
8/10
Excellent
18 Sep 2025
Rachel
Room had all we need, easy access to apartment. Clean room with towels. Just a couple of stops on the subway which made the access to the centre very easy. Neighbourhood may appear a bit intimidating but we didn’t have any issues. Would stay there again
Leisure Partner
4/10
Poor
16 Jun 2025
David
This property does not have a person to check in with, a code emailed to you prior. The code I received was incorrect. The situation was stressful. There is a telephone number to ring if you experience problems however traveling with just an eSIM doesn’t allow this type of contact. I was fortunate that another guest phoned on my behalf and a correct code was issued. The screen check in process was all in German. Difficult.
The room was comfortable and spacious, fresh clean linen and towels. I didn’t like only having one key card for entry and no onsite staff.
Leisure Self
2/10
Poor
06 Aug 2024
Verified traveler
Unable to check in due to system issues. No support on site. Hotel refused to refund a room i couldn't access.
4/10
Poor
08 Apr 2024
Verified traveler

Confirmation number to check in NOT reliable

Confirmation number on email to check in was wrong. Had to call. FYI, rooms with number and letter can only be accessed thru glass doors on first floor. No need to use elevator.
Partner
8/10
Excellent
19 Aug 2023
zahoor
Nice place to stay. Good facilities area was quite cosmopolitan which we liked. Good Parking is available locally for 10euro 24hrs. Good place to stay
Leisure Family
2/10
Poor
03 Mar 2023
Michael
The property is a mile from the train station. Two metro stops.
Check in is a pos terminal with an agent who speaks poor English.
Leisure Self
8/10
Excellent
14 Jun 2022
Katie

Comfortable and easy to get to

Convenient location and a comfortable base. The small kitchenette was fine for drinks/breakfast, and the living area means there is somewhere to relax rather than just sitting on the bed.

The check in process is very easy, and the property was easy to find. There are shops and an underground station not far away.

The only downside is that there are no curtains or blinds in the property, so you feel very exposed when changing as the property over the road can probably see in.
Partner
10/10
Exceptional
22 Feb 2020
Elina

Clean Apartments, Great Location, Excellent Value

We booked two separate apartments for a group of 4 adults and 1 child (14 years old) for a 2 night stay and were allocated the top floor :). Both apartments were spotless, warm and quiet and furnished exactly as described in hotels.com site.

The location of the apartments is ideal for a short city break. There is a pram stop only couple minutes walk from the apartments and an underground station within 5 minutes walk where you can take an underground to Vienna city centre (Stephansdom) in less than 15 minutes.

Beds were comfortable for us and the sofa bed worked for our teenager. Given our short stay, we did not use the kitchen utensils at all, but there is a fridge, an oven and a cooker (2 rings) for those who may stay longer and wish to cook their own meal.

There is no manned reception but the check-in process was really simple - just follow the instructions on your booking confirmation. At the departure, all you need to do is to drop the key card into a box on the wall. Could not be simpler!

I'd warmly recommend Aparthotel Smart Apart Living - Wien Hauptbahnhof for both a short city break as well as for a longer stay in Vienna. A great value for money!
Friends_and_family Family
8/10
Excellent
04 Jan 2020
Verified traveler
Very close to centre of Vienna through metro Closeby. Very comfortable and clean
Partner
10/10
Exceptional
11 Dec 2019
Shona

Wouldrrecommennd

Brilliant apartment my only issue was bed was a bit hard for me old highly recommend.
Partner
6/10
Pleasant
02 Dec 2019
Verified traveler
We stayed in the place during winter and we were lucky to get the top floor room that comes with a balcony, kitchen, a living room and 2 bathrooms.

If you're just looking for an affordable place to sleep for the night, the place meets all the basic requirements. The shower is working with hot water and the heater worked too. The apartment has no front counter and you have to do the whole check in process yourself. The process is quite simple though you'll need to have a credit card to pay the tax and entrance.

Location wise the place is not bad, just a short 10 minutes walk from a U1 metro station and just nearby a tram stop, though the streets are a little dark and quiet at night.

The cleanliness of the place can be definitely improved, we found stains on the bed sheets but it was nothing too major. Liked that there was a fridge in the place with cutlery, and a TV with couch in a separate room. Towels and bath soap are also provided.

There is also a lounge down stairs with a drinks vending machine, if you need drinks at night. Food wise there is a McDonald's and Burger King near the metro station.

Overall won't say that the place is bad, just average, but you get your money's worth.
Leisure Partner
8/10
Excellent
02 Nov 2019
Dermot
Very good trip and accommodation was good for the trip we did. Convenient to both U and main train station.
Friends_and_family Family
10/10
Exceptional
29 Oct 2019
Verified traveler
I loved the apartment. It was great. They gave us the top floor. it had a sofa bed but the veiw at night was incredible. the window are sky lights. all my father (82) stated was that he was contemplating the stars and planes all night. Great hotel (apartment) we cooked breakfast and dinner the second day.
Leisure Family
2/10
Poor
01 Sep 2019
Verified traveler
Property and particularly the toilet was very dirty. Customer service assistants very rude. Avoid it!
Leisure Self
6/10
Pleasant
31 Aug 2019
Marwa

Overall nice

The local area is very poor and unclean. It is well connected with the city center and the main attractions of Vienna but the area is really disappointing.
The apartment itself is fine, beds are clean and internet is excellent. The kitchen is not well equipped, kitchen utensils are not clean and we could not use the oven because there were no suitable cooking utensils.
Overall nice experience.
8/10
Excellent
18 Aug 2019
Djole
Sofa bed is apsolutly not for two people or kids 10+. It is 1.5 m long, too short.
Family
10/10
Exceptional
19 Jul 2019
MunKai
The hotel is very near the underground and the main station is only a few stops and connected to the Vienna Int Airport. The building and the furnishing looks new, well equipped and clean. Checking in done with the machine at the entrance although easy but can be nervous because there is nobody to ask. An improvement would be listing what items are available in the kitchen so that we do not need to pack with us because all the essential items are there already.
Leisure Family
10/10
Exceptional
16 Jul 2019
Verified traveler
The property was perfect. Very clean and as advertised.
It was in a lively area with good amenities and market. Close to the underground trains.
Leisure Partner
10/10
Exceptional
03 Jul 2019
Kathryn

Great apartment

The apartments are very comfortable and clean. The location was nice as it was in a quiet, local neighbourhood. It took less than 5 minutes to walk to the closest U-Bahn station and it was located on one of the more popular lines, which made it easy to get to places. The beds were comfortable and the apartment was well laid out. I would stay here again.
8/10
Excellent
19 Jun 2019
David

Ok once through the door

Modern, clean and comfortable. Could do with a dining table. Arrival process unduly complicated.
8/10
Excellent
03 Jun 2019
KA KIT

Comfort stay

Everything is fine except the washing machine, the clothes are wet after select spin. May be I don't know how to use it.
Partner
2/10
Poor
01 May 2019
shibli
i booked a room ...instead to have a room with them ...i was forced to search for another hotel !!
Leisure Family
8/10
Excellent
27 Apr 2019
Verified traveler

Good choice

When arrived at the apartment, the register computer had issue and took about 40 mins to get fixed. Other than that, everything was good.
Family
10/10
Exceptional
14 Jan 2019
Verified traveler

Vienna get away for short stay

great stay with family of 6, clean apt with kitchen supplies. Within walking distant to public transportation, grocery store nearby, quiet neighborhood
Family
10/10
Exceptional
01 Dec 2018
Verified traveler
Great place to stay in Vienna! I would certainly stay again.
Business_and_leisure
10/10
Exceptional
06 Oct 2018
Verified traveler
Good
Friends
6/10
Pleasant
25 Sep 2018
Tusik
No property management on site, o availability to change rooms, the one we got was facing the ugly building and a construction! Looked ghetto
Pans are all scratched, couldn’t use them. Everything else is ok
6/10
Pleasant
23 Sep 2018
Verified traveler
Cleaner tried to enter an hour before my checkout and there were lose wires from the plug socket in the bathroom
8/10
Excellent
09 Sep 2018
Irfan
Good place to live. I like air conditioning.
6/10
Pleasant
30 Aug 2018
krizxgem

too small for 4 people.

Too small for family of 4,we can’t even meet each other on the sitting room..
for 7 days we stayed no one even clean the room or change our towels,
Kitchen was extremely small, no chance of cooking as this 36 inches away from the sofa bed.
I would not recommend this place for family, maybe for 2 people it’s ok
8/10
Excellent
25 Aug 2018
Ana

Covers the basic

Aparthotel - Smart Apart Living is a good 20 minutes walk from Wien Hbf/Vienna Central Station which is not bad if you are not dragging heavy luggages through hot European sun.
As they tell you in their email THERE IS NO RECEPTION or anyone to greet and assist with any questions you may have. I have assisted 3 couples/family over the 2 nights period we stayed there with their check-ins (I might as well be an employee).
The place itself has eveything that you need in an apartment e.g. cooking facilities, fridge, TV, aircon 😮 (AC a rare find for us through our travels in Europe but so welcomed). Decor is absolute minimalist.
I would suggest to the management of this property that what they need is some welcome pack information about the surrounds e.g. where to shop, eat, best place to go around. How to work the TV particularly for those visitors who only understand English. I say this as on our first night, not having any guidance, we went out and ended up in an area that made me felt unsafe and gave me the wrong impression of Vienna at the start. There were better places to go too which was just around the corner.
10/10
Exceptional
29 Jun 2018
Edward

Good value in an interesting area of town

The apartment was nice, modern, bright and very clean. It had lots of extra sheets and towels. There are light blocking shades outside of windows which can be a bit tricky to operate. On the left side of the windows at the bottom, there is a mechanism to control the blinds. Feel for a clip and pull this towards you at the same time you tug a little on the cord to raise or lower the shade. It was very quiet the days we stayed. My phone kept getting disconnected from the wifi for some reason, but just re-connect and everything works. It also seems to take longer than usual to re-charge all our devices. Just plan for some extra time or bring multiple adapters – we only had one. The kitchen has a cook top and stove but no microwave. There are no paper towels or tissues provided. The only soap is dish soap and some liquid soap in the shower.
8/10
Excellent
23 Jun 2018
Verified traveler
The apartment was missing some things, like an iron. Nor was there a reception to go to for help
10/10
Exceptional
09 Jun 2018
Verified traveler
Very clean has a lift to all floors except the very toptop
6/10
Pleasant
06 Jun 2018
Nishant
There is no one to attend or help. We were given an apartment for which we had to climb a floor with luggage - which was very difficult. Moreover apartments of same categories are different. My friend stayed in the same category but had a much better apartment
Family
10/10
Exceptional
28 May 2018
ferry

good

but there is no place to put our luggage during check out since there is no reception
8/10
Excellent
27 May 2018
Ronald

Smart Apart Favoriten

Very clean, comfortable and modern. Well equipped with kitchen supplies. Electric kettle but no coffee maker or microwave. Area is not fancy but plenty of shops and places to eat. Easy and quick access to center by metro. No weekday daytime street parking in this area. Building has parking in the back that is unused. No option for guests to park there is provided. Best to leave your car at the park and ride in Erdberg during your stay.
4/10
Poor
13 Apr 2018
Verified traveler

Room stank of smoke, had trouble breathing

Smoke heavy air in every room, I was not aware before arrival about this issue.
10/10
Exceptional
15 Nov 2017
Yves

Perfect home away from home at a low price!

The apartment was large, clean, modern, well equipped with a very comfortable bed, a nicely appointed kitchen and fast Wi-Fi. The neighborhood is pleasant and quiet. No service to speak of (you just get a key card from an automated kiosk) but the check-in process was smooth. Incredible value too!
10/10
Exceptional
15 Oct 2017
Malc

Comfortable Aparthotel

Comfortable Aparthotel 10 mins walk from the underground. 2 stops North to Vienna Central Station and another couple of stops to the city centre. Tram stop nearby to travel east and west. Conveniently situated for arrival and departure and for access to the centre of the city.
Partner
8/10
Excellent
30 Jul 2017
Verified traveler

Not as good as last time.

It all started with check-in, this time the Aparthotel people failed to e-mail me the booking reference number that they usually do. I spent over half an hour on the phone with Hotels.com for them to figure what the number was I needed in order to complete the automated check-in.
Secondly, Vienna was experiencing a heatwave wherein temperatures were above 38 everyday, plus the humidity it felt a lot warmer. Luckily this place has A/C, or so I thought. The A/C is no more than the heater unit blowing out tepid air. Opening the windows did not help as it was still over 30C at night and the humidity was very high. Needless to say it was very hard to get a good night's sleep.
I would recommend to e-mail this place after you make your reservation to make sure you get the right reference code for the automated check-in. I would also recommend that you stay here during the cooler months.
10/10
Exceptional
11 Jul 2017
staffy

The apartment has everything you need

The apartment is 10mins walk away from the train station. It took me a while to pay for the tax via the machine and check in.
The apartment is clean and comfortable. Highly recommended!
10/10
Exceptional
29 Jun 2017
Paul

Excellent rooms

Very clean modern and sleek hotel. The rooms were perfect and I'm very happy with my stay
10/10
Exceptional
30 May 2017
Verified traveler

Spacious living

Apartment itself is very spacious, clean and modern. Has all the modern amenities and includes a kitchen you can use to cook for yourself (along with a fridge). Location is outside the main Vienna city center, but commuting by subway takes only 15 minutes.
8/10
Excellent
27 Apr 2017
Verified traveler

Would stay again.

Great place to stay. Clean, comfortable and modern. Only thing would be the neighbourhood as it's not the best in Vienna and it's a bit far from touristic areas. But the public transport is convenient to use and I didn't feel threatened at all walking around as a solo traveller even at night time.
8/10
Excellent
25 Nov 2016
Yan

Nice apartment in a not so nice neighbourhood

The apartment itself was lovely, although the short walk from the Metro to the building can be a bit nerving especially at night. However the transport is very convenient in the area, you can hop on tram or metro within 5 mins walk.

The only thing I wasn't too happy was, the curtains used in the apartment is sheer curtains so you can see through it.

Check-in and out system was easy to use and quite convenient. No hotel staff around so I couldn't mark it higher but they replied my emails promptly.
Partner
10/10
Exceptional
10 Jun 2016
Michael

Smart Living

Great Place, use the Tube to Stephansplatz
8/10
Excellent
15 Jun 2015
Verified traveler

Convenient to train and public transport

Convenient to arrival by train and public transport. Check in smooth but would prefer a live person. Not a tourist neighborhood. Bright and comfortable place.
Partner
4/10
Poor
22 Jun 2026
Nis Uwe
Beliggenhed er god og hotelfaciliteter rimelige, men adgangsforholdene er ubeskriveligt dårlige, da hotellet er uden reception, og nøglekortet skal udstedes via en automat.
Ved ankomsten brugte vi 2 1/2 time, inden det med andre beboeres hjælp lykkedes at trække et nøglekort. Dagen forinden havde de selv brugt timer, før de fik et nøglekort. Dagligt stødte vi på gæster, der panisk stod og kæmpede med automaten. Det opslåede telefonnummer, gæster kunne ringe til ved problemer, fungerede ikke i de 5 dage, vi opholdt os på stedet. Opkald til Hotel.com’s kundeservice var også nyttesløs, da de ikke forstod problemet, og der var store, engelske sprogproblemer mellem parterne.
Så desværre, kun 1 stjerne til hotellet for bøvlet ved indtjekning, og Hotel.com’s kundeservice, på grund af manglende engelskkundskbar.
Friends_and_family Friends
8/10
Excellent
28 Mar 2026
François-Xavier
Ich bin mit meinem Aufenhalt, nur insofern zufrieden, weil nicht alles funktioniert hat, wie es sein sollte für den Preis.

- Im Badezimmer fehlen Haken, damit man seine Tücher hängen kann. Das Gleiche im Zimmer für Jacken & Pullis

- Der Aufzug war defekt mehr als eine Woche lang. Keine Kommunikation, keine weitere Infos. Bei so einem Mangel, wenn man in den oberen Stöcke wohnt, ist es einfach nicht akzeptabel.

Das Gute an dem Ort war
- Das Hotel ist tatsächlich unweit vom Hbf und lässt sich sehr gut mit den ÖV erreichen.

- Es gibt sehr viele Läden unweit, wie Billa, Lidl, DM & zahlreiche Restaurants.

Self
6/10
Pleasant
26 Dec 2025
Blanche
L’appartement était propre. Le café à côté pour le petit déjeuner sentait très mauvais et le service était exécrable.
Leisure Family
4/10
Poor
15 Dec 2025
Magnus
We are very dissapointed with the hotel. We found the floor in the room unclean and the sheets had some stains on them. In addition, the ventilation seemed to be out of order, since when we had taken a shower there was a LOT of condense water at the entrance door and windows. Also, our upper windows lacked curtains so the lights from the outdoor lamps were shining right into our room and bed. This low standard was not what we expected when we booked the room.
Partner
8/10
Excellent
02 Dec 2025
sonia
Siamo stati a Vienna per qualche giorno e abbiamo soggiornato qui. Semplice il check-in e il check-out, un po' lontana dal centro ma situato vicino alla metro, che è ben collegata con il centro (raggiungibile in pochi minuti, appunto con la metro).
Stanze pulite, piccole, hanno tutto quello che serve!
A noi è piaciuto tanto!
Leisure Partner
2/10
Poor
30 Oct 2025
Capucine
Difficile de savoir par où commencé quand il y a tant de chose à dire. Les responsables de l'hôtel (si on peu appeler ça ainsi) sont de veritable fantome qui apres avoir oublié de vous fournir le code préfère vous laisser dehors à 3h du matin dehors vous obligeant à payer une chambre a prix fort.
Partner
6/10
Pleasant
26 Oct 2025
Mary
We booked on hotels and did not receive the code required to enter the structure. We had to call. The room was not overly clean and there was hair in the bed. The entire outdoor area and elevator reeked of marijuana. The hear is not controlled and there was no light other than the super bright overhead lights. There was only feather bedding and I’m allergic. Because there was no one on site, most of these things are unavoidable. The structure itself is quite nice but I felt things could be better run.
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Fabio Marino
hospedagem perfeia
Partner
6/10
Pleasant
22 Sep 2025
Roberto
Zimmer ohne fenster ! is no go !
Leisure Self
2/10
Poor
15 May 2025
Williams
Do not go there …if you are there leave now

Place full of bed bug as soune as you close de light the bath was disgusting all dirty …

The manager never came back to me afther I hask for a other room .. we had to leave the place in the midle of the night because it’s they was so much bed … from big bug to very small one …

I do not recommande this place !
Leisure Family
8/10
Excellent
25 Sep 2024
Jacques

Économique

Économique, ce qui fait que la chambre est étroite pour 2 personnes.
Chambre au rez-de-chaussée.
Partner
6/10
Pleasant
13 Jul 2024
Aleyna Zuhule
Absolut schlechter Check-In. Personal ist nicht vor Ort und das merkt man. Als man beim Check-In nicht weiterkam, wurde gesagt, dass man nichts weiter machen könne. Irgendwann haben wir es dann ins Zimmer geschafft haben (ohne jegliche Hilfe). Die Zimmer sind klein aber praktisch.
Leisure Friends
10/10
Exceptional
25 Jun 2024
Marco
Ottimo
6/10
Pleasant
17 Jun 2024
Katri Henriikka
Sisäänkirjautuminen oli todella vaikeaa. Pelkkä varausnumero ei riittänyt vaan oikean numerosarjan saaminen vaati soiton matkatoimistoon, josta todettiin hotellin huolehtivan sisäänkirjautumisessa avustamisessa. Hotelli palautti vastuun matkatoimistolle. Hotellin asiakaspalvelija oli töykeä ja epäkohtelias. Matkatoimisto puolestaan voisi ryhdistäytyä kaikkien tarvittavien tietojen lähettämisessä.

Sijainti oli kulkuyhteyksien kannalta erinomainen. Huoneisto oli muuten siisti, keittiön kaappien ovet tahraiset ja pyyhkimättä.
2/10
Poor
06 Jun 2024
TAKASHI
The room was not cleaned properly, and long hairs were coming out everywhere. It seemed that the previous guest had been smoking, so it smelled of cigarettes, and the smoke detector was covered. I emailed them about it, but they didn't change the room and there was no response. We had breakfast at a nearby contract restaurant, but they refused because they said they didn't have a reservation. I emailed them about this too, but there was no response. Also, a suspicious person was sleeping in the lounge from night until morning. I called the hotel but no one answered. There are no employees on-site at the hotel, so they can't respond if something happens.
Leisure Self
2/10
Poor
20 May 2024
Murat
Ich hatte gestern gebucht gehabt und da heute ein feiertag ist hat es lange gedauert bis das geld von expedia zu unterkunft überwiesen worden ist.
Ich habe gestern 2 stunden drausen gewartet
Die dame an der service line war sehr unfreundlich
Das expedia team hat mir nicht weiter helfen können
Ich habe dafür bezahlt meine expedia punkte wurde eingelöst
Jetzt hab ich das geld verloren meine punkte verloren und das traurige ist ich habe nicht mal drinnen geschlafen
Ich bin in ein anderes hotel gefahren habe dort übernachtet weil ich nicht ein checken konnte.
Echt traurig sowas zu erleben
Ich empfehle euch nicht
Finger fern halten man wird nur abgezogt
Meine 90€ wurde einfach so für nichts abgebucht
Also leute finger weg con diesen apartment
Kein Kundenservice
Kein Verständnis für sowas
Reine abzocke das ist betrug
Self
2/10
Poor
06 May 2024
Marina
Περιμέναμε 2 ώρες για να κάνουμε check in…δεν έβρισκα την κράτηση μας και δεν μπορούσαν να μας κάνουμε check in…Δεν μας είχε στείλει ούτε το hotels.com το κωδικό κράτησης..μετά από τηλεφωνία με δυσκολία πάλι γιατί δεν είναι εύκολο να μιλήσεις απευθείας με το hotels.com μας ενημέρωσαν για το κωδικό κρατήσεις. Τέλος το δωμάτιο δεν είχε κλιματισμό και η τηλεόραση δεν είχε κοντρόλ.
Partner
10/10
Exceptional
03 May 2024
Murat
Sehr angenehm
Business_and_leisure
10/10
Exceptional
03 May 2024
Murat
Alles top
Business_and_leisure
10/10
Exceptional
25 Mar 2024
Murat
Top wie immer
Business Self
10/10
Exceptional
02 Mar 2024
Motoi
調理器具が一式揃っていたのがとても良かったです。想像よりも旧市街と距離があったのが少し大変でしたが、概ね満足です。
Leisure Self
8/10
Excellent
11 Feb 2024
Arda
Otele vardığımızda bize içeriye nasıl gireceğimiz hakkında bize hiçbir bilgi gelmedi ve dil bilmediğimiz için bir saatte içeriye girebildik bizim için zor bir gece oldu
2/10
Poor
29 Nov 2023
markus
Im Kühlschrank waren noch die Lebensmittel der Vormieter wir hatten für drei Personen gebucht lediglich zwei Betten waren vorhanden die Couch mussten wir selbst umbauen sehr filigran und nicht einmal Bettwäsche dazu war da so musste man auf der fleckigen Couch mit unüberzogener Bettwäsche schlafen
Business_and_leisure Friends
8/10
Excellent
01 Nov 2023
János
Osszessegeben elegedettek voltunk, a tisztasag kiemelkedo, a checkin egyszeru, de nem fogadta el a visszaigazolas szamat es emiatt akadt kis problema. Nem volt lepedo a kanapen alvashoz, ami kellemetlen volt.. azert jol ereztuk magunkat.
10/10
Exceptional
04 Sep 2023
Verified traveler
Ihan mukava paikka yöpyä. Nimi hämäävä, koska ei oikeasti ole päärautatieasemalla, vaan siitä parin mertopysäkin päässä.
Friends_and_family Family
10/10
Exceptional
14 Jul 2023
Thomas
Fint boende med luftkonditionering, egen balkong. Minus fanns bara en sked och ej rent glas
Friends_and_family Family
6/10
Pleasant
03 Jul 2023
Verified traveler
Lett å finne fram. Bra innsjekking og utsjekking. Dessverre masse svart hår på gulvet overalt i leiligheten. Spesielt i stue/sovedel. Også noe møkkete ved speilet på badet. Dusjen var delvis ødelagt.
Friends_and_family Family
8/10
Excellent
02 Jul 2023
Myriam
Struttura nuova con facilità di accesso, indicazioni puntuali, quartiere tranquillo vicino ai mezzi di trasporto, rapidi spostamenti verso il centro; pulizia impeccabile silenzio e tranquillità
Leisure Family
8/10
Excellent
25 Jun 2023
Martin
Q
Business_and_leisure Family_with_children
4/10
Poor
27 Apr 2023
Stephan
Sehr kleines Appartement mit Fensterfront neben der Eingangstür. Ein winziges Fenster um den überheizten Raum runterzukühlen. Wenn das Fenster offen ist liegt man für jeden vorbeigehenden sichtbar im Bett.

Fernseher funktionierte nicht, Fernbedienung fehlte. Auf Rückfrage wurde als Lösung angeboten eine Fernbedienung aus dem App Store zu laden. Steckdosen funktionierten überwiegend nicht.
Business
8/10
Excellent
16 Apr 2023
Nathalie
Leider wurde ich am ersten Tag bestohlen, als ich eincheckte. Ich hatte kurz meine Sachen in der leeren Lounge hinter mir stehen lassen und dann war mein iPad nicht mehr auffindbar. (Ein Mann ging im Gang an mir vorbei, als ich im Einchecken verstrickt war…)
Die Umgebung ist nicht ideal für alleinreisende Frauen. Viele dubiose Gestalten in der Umgebung.
Das Zimmer war sehr sauber.
Es gab eine Kochplatte, aber die Pfanne war nicht für Induktion geeignet, das macht es schwierig sie zu verwenden.
Kein Mülleimer im Zimmer.
Vor allem gab es kein Ansprechpartner vor Ort, was bei solchen Sachen geholfen hätte.
Natürlich war es preislich top, da muss man halt abwägen, was wichtig ist.
Ich werde mir nächstes mal etwas mit einer Rezeption auswählen.
Leisure Self
10/10
Exceptional
11 Apr 2023
Cristina
Das war Super deswegen empfehle ich gerne. Nächstes Mal will ich wieder dort übernachten.
Leisure Family
4/10
Poor
10 Apr 2023
Hasan
War sehr nah an Verkehrsverbindung. Zimmer wurden nicht nach drei Tagen aufgeräumt. Bettwäsche fehlte. Trotz mehrmaligen Anrufes kam es nicht.
Leisure Family
8/10
Excellent
04 Mar 2023
Martin
Es ist Dekret
8/10
Excellent
23 Jan 2023
Verified traveler

Nur noch einige Kleinigkeiten, dann perfekt.

Grundsätzlich hervorragend; ruhig, gross genug, gut ausgestattet, gut gelegen. Allein der Sauberkeit (Böden, Wände, Küche) müsste mehr Aufmerksamkeit gewidmet werden.
Friends_and_family Family
8/10
Excellent
02 Jan 2023
Michelle
Die Pension liegt zentral. Man kann alles gute erreichen mit den öffentlichen Verkehrsmitteln. Es war sauber. Wir hatten 2 verschiedene Zimmer, diese waren nicht gleich ausgestattet. Das eine hatte einen Ofen usw .und war ziemlich gut aufgeteilt ,das andere nur eine Mikrowelle und das Zimmer war sehr klein.
Leisure Family
2/10
Poor
25 Apr 2022
Saloumeh
1-Schoon in het begin.
2-geen schoonmaak in de verblijf periode (gehele week).
3-geberek aan haardroger, kofiezet aparaat, nachtkasje, leesverlichting naast bed, wandcontactdozen.
Business_and_leisure Friends
8/10
Excellent
21 Apr 2022
Verified traveler
Unterkunft ist sauber und komfortabel. Check-In sehr einfach und praktisch. Parken in der nahe gelegenen Tiefgarage möglich. Anbindung an U-Bahn, Bus und Straßenbahn sehr gut. Umgebung für Wiener Verhältnisse nicht wirklich schön.
Partner
8/10
Excellent
03 Jan 2020
Verified traveler
Appartement très correct au niveau de la propreté,des équipements et de la literie.
Une suggestion : un micro onde et un grille pain.Mais je précise que ce n'est pas indispensable.
Ce serait super pratique d avoir un accès direct téléphonique avec le service de l hôtel en cas de souci.
La soufflerie du chauffage est plutôt bruyante quand elle se met en marche
Leisure Partner
10/10
Exceptional
16 Dec 2019
Verified traveler
Top Unterkunft! Komme sicher gerne wieder! Sehr Empfehlenswert
Business_and_leisure Friends
10/10
Exceptional
12 Nov 2019
eilif

thanks

!nice!
Self
8/10
Excellent
01 Nov 2019
Cláudia

Spacious and confortable

The apartment is confortable and spacious. The check in is easy. The only issue that we had was that the cleaning lady tried to enter in the apartment before the check-out time twice. It was very odd. Me and my friends were dressed but it was unreasonable.
Friends
10/10
Exceptional
21 Oct 2019
Verified traveler
Das Preis-Leistungsverhältnis war super, die Lage und auch die Sauberkeit
8/10
Excellent
19 Oct 2019
roxane

Bien

Apart hôtel sympa. Calme et bien insonorisé.
Attention le canapé lit est minuscule, convient pour des enfants. Pas pour des adultes meme de petites tailles...
sinon très propres, et fonctionnelle
Friends_and_family Family
10/10
Exceptional
22 Sep 2019
Yunke

真!无人旅馆

真是一个无人的旅馆!!!
离市区很近,价格也很划算。第一次进门需要刷信用卡,只是验证不会收费;进入后需要自己在旅馆的自助服务终端上输入order id来完成check-in,然后终端会吐一张房卡出来;就可以凭借房卡进出了。
除了没有停车位,房间大小和干净程度都很好,还可以自己做饭,里面有全套工具。
2/10
Poor
17 Sep 2019
Verified traveler
真的是糟透了,訂了2間房,
沒有事先說明只有在夏天可以開冷氣.冬天不行
如果訂房頁面一開始就有顯示這樣,就不會訂這間了!
進去房間超悶,甚至有怪味道,
且有一間房裡還沒有吹風機可用,也沒說明有免費wifi連接
要不是另一間房有附說明根本不知道
附近晚上有點吵雜,整晚沒有睡好
且退房時間是11點,房卡都還沒退,時間還沒到,
只是先把這間房的行李拿到別間房
想說再回去房間一下,就已經看到清潔人員在打掃了,太誇張了
難道都不用看房卡退了才清掃嗎?
Leisure Family
10/10
Exceptional
16 Sep 2019
László

High tech check-in

Wow! Amazing automated check-in system. Large apartment, clean rooms, fully featured kitchen, Large LCD tv, great airconditioning.
Friends
6/10
Pleasant
15 Sep 2019
Verified traveler
Vicina la metropolitana per raggiungere il centro, abbiamo prenota
10/10
Exceptional
25 Aug 2019
Verified traveler
El lugar está bastante bien ubicado, a 5-6 paradas de metro se puede llegar al centro (catedral de San Esteban). La decoracion, el estado y la limpieza del apartamento son bastante aceptables, correspondientes con las fotos que publican.
Leisure Family
8/10
Excellent
24 Aug 2019
Verified traveler
Gute Erreichbarkeit zur U-Bahn Reumannplatz. Großzügige Räume. Saubere Betten. Gut dichtende Fenster. Haarfön und Dusch/Haarshampoo direkt vor Ort. Pro Person je 1 Handtuch und 1 Duschtuch vorhanden.
Der Wasserhahn im Bad war sehr locker und wackelte. Die Lüftung ist etwas geräuschintensiv.
Leisure Friends
8/10
Excellent
24 Aug 2019
Verified traveler
Struttura in ottime condizioni; check in al terminale ma veloce e semplice. Vicino a fermata metro e quindi a 10 minuti dal centro
Leisure Friends
8/10
Excellent
23 Aug 2019
Verified traveler
5 min bis zur U-Bahn, Toller Preis, neue Apartments.
Leisure Friends

Location & surroundings

Smart Apart Living-Wien Hauptbahnhof-self check-in
Waldgasse 19, Vienna, Austria

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Smart Apart Living-Wien Hauptbahnhof-self check-in

45 hotel photos