Limehome Vienna Favoritenstr

4/10

Poor

08 Jul 2026

Tufan

I was staying the room that was the first room of corridor and they put another unnecessary door to get in the corridor. I had to listen the door’s sound when all people get in and get out. There was too much noise. The room door is not soundproof. It was terrible experience. Besides, ventilation in the bathroom did not stop, it works every moment. There are also more point to criticise.

10/10

Exceptional

03 Jul 2026

Jie

If there is house keeping available, it would be great!

Family_with_children

10/10

Exceptional

05 Jun 2026

Linda

Very nice suite, well located in Vienna for public transport.

Partner

10/10

Exceptional

31 May 2026

Christopher

The property is located very close to Vienna Central Station, from here, you can travel into the city centre and well as further afield, including Bratislava in Slovakia and Budapest in Hungary.

Self

10/10

Exceptional

26 May 2026

Tin Ki

The location was good, slightly further from the main central area (around a 40-minute walk or 15-minute metro ride). The nearest metro station is just a 2-minute walk away, and the tram stop is about 10 minutes away. This distance can be a benefit, as the area felt less busy and noisy than the city centre.

It is also only a 6-minute walk to Vienna’s main train station, which is convenient for day trips or travelling to other countries. Being outside the cobblestone-heavy areas also made it much easier to move luggage around on flat ground.
There were plenty of restaurants, supermarkets, and pharmacies nearby, which added to the convenience.

Check-in was simple once we realised the attachment in the message was actually the link to complete online check-in and access the building and room. There is no reception or on-site staff, but all necessary information is provided, and lockers are available for luggage before and after check-in/out. It would be helpful to clearly state in the message that the attachment is the check-in link, especially given the prevalence of booking-related scams.

The room itself was spacious and clean. One minor improvement would be to provide coat hangers in the wardrobe.

Overall, we would recommend this place and would stay here again when visiting Vienna.

Partner

10/10

Exceptional

26 May 2026

Corina

We loved staying here! Amazing location…. Close to main train station, grocery store, and subway. Very clean and comfortable! We also were very happy to be able to safely store our luggage for the day (no extra charge). Would definitely stay here again next time we are in Vienna!

Partner

8/10

Excellent

27 Apr 2026

ABELARDO ARCADIO

The room was in really good condition. Location from the central station is close. Walkable area, restaurants and stores around. Was good for me.

Self

6/10

Pleasant

16 Mar 2026

Dominic

Room not cleaned after previous guest. Took 3.5 hours to get a new room. No compensation offered. No daily room cleaning service. Other than that, it was as advertised and pleasant, but because there is no hotel reception, it's hard to get problems sorted.

Partner

10/10

Exceptional

20 Feb 2026

Alexander

It was a great stay, definitely will recommend it. 100m from a tube. 4 stops to the city center. 1 stop directly to the train station, or a 8 min walk. Our first time and probably won't be the last! great value for money. Some issues with a storage, but was solved on spot for a one 3 min call. A bit noisy from the near construction but only if you are a late sleeper. Looks like a temporary street repair works of the boulevard. but nothing significant. Great all in all!

Partner

10/10

Exceptional

27 Jan 2026

David Neil

Excellent property. Very clean and handy from the different

Partner

6/10

Pleasant

04 Jan 2026

Christopher

Checked in and the room smelled like cigarettes and the WiFi didn’t work during the duration of my stay.

WiFi was working on lower floors, however. Consider this if you’re booking a room with a terrace.

I’ve stayed here in the past, but this stay was disappointing.

Business_and_leisure Self

8/10

Excellent

22 Dec 2025

Bobby

Room was a bit rundown, many wear and tear. Customer service is good and prompt. Laundry is in basement but required to download an app to use.
Location is excellent with lots of food options and supermarkets around. 10-15 mins to Wien station but not travel friendly if you have big luggages as the road condition is quite bad yet its too near for a taxi to be willing to pickup.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

MARIDIE

Highly recommended

Leisure Friends

10/10

Exceptional

01 Dec 2025

Lynette

Excellent

10/10

Exceptional

23 Nov 2025

Carolyn

Hotel very close to 4 supermarkets, lots of eateries, metro 3 minutes away (close to McDonald’s), central train station 8 minute walk on flat pathways. There is a laundry in hotel but was hard to find, and needed an app so used the Green Clean laundrette 4 minute walk away. Kitchenette had everything you need and would stay again as easy to use metro to get everywhere.

Self

2/10

Poor

12 Nov 2025

Wojciech

Check in was worst ever

Leisure Self

6/10

Pleasant

04 Nov 2025

Andrei

The really disappointing thing is that the hotel doesn't have staffs on site which means you will resolve your issues somehow yourself. I believe HOTELS.COM should indicate it clearly BOFORE the room is booked. I wouldn't book a hotel with no staff on site. What issues you could meet.
-You will need to submit the copy of your passport a few days BEFORE arrival. I wasn't comfortable to send a copy of my passport somewhere.
- When you have submitted all required paperwork, nothing happens. You will receive an email where it is said that a code for the building and your room will be sent a day before your arrival. What, if you could not connect to internet and receive the code?
- When I arrived, a nice person held a building door for me, and my code for room door did not work. Do you remember, there were nobody to ask for a new code? The problem was resolved by using button \"open door\" in the email but again, why the internet access should be required for the hotel?!
- There is no way to get an extra blanket or pillow if you need it.

Beyond that, the hotel was pretty good. The room was pretty good, modern and clean. The lock was a bit shaky but it worked when i pushed the door. Bed was comfortable but blanket was small even for me (I am average). Location is good - it is next to the train so it would be easy to get to/from airport or other city. Also, the hotel is not too far from historical places.

Self

8/10

Excellent

17 Oct 2025

John

It was a new way to stay for us, with no personal contact, but all worked really well.

10/10

Exceptional

12 Oct 2025

robert

Clean and easy to access.

Leisure Self

8/10

Excellent

07 Oct 2025

Rashmi

Room was clean, modern, location wise very convenient. Only no communication with property owners.

Leisure Friends

6/10

Pleasant

30 Sep 2025

Howard

No problem with digital check in. The room was on the 7th floor but there was no view, only overlooking the inner area of the block. The kitchen was nice but was not very clean. The facuet was dripping a lot and needed repair. The toilet paper holder fell out of the wall in the bathroom. The walls needed painting as they had black streaks across them. We only stayed one night due to proximity to train station and it was OK for that but I woudl never do more than one night here.

10/10

Exceptional

29 Sep 2025

Ilja

The hotel is conveniently located next to Keplerstrasse subway station, so it takes some 10 minutes to the city center. 8 minutes walk away is Hauptbahnhof, with convenient connection to the airport, and obviously to locations al over Austria. The room was spacious, the bed - comfortable, and blackout curtains and roll windowblinds did their job well.

Business Self

8/10

Excellent

26 Sep 2025

YIWEN

Nice location and comfy.

Friends_and_family Friends

10/10

Exceptional

24 Sep 2025

yongwei

Great stay in Vienna and the apt unit was spacious and clean. It is 5 mins walk from the main station and steps away from a shopping blvd with a lots of restaurants and multiple super markets. It is steps away from the U line but one can walk to the city center in 30 mins. Highly recommended.

Leisure Family

8/10

Excellent

18 Sep 2025

Khwaja

Area had excellent dining and shopping options but the access was tricky. AC did not work in our room it was hot. If you open balcony door you hear loud traffic. Hotel entrance was tricky to get in, hotel sign is hard to find I had to go on the other side of the road to find hotel sign. Tried calling the phone number with no response only what’s app chat support available which was not working. No WiFi in laundry room that is in basement but you need to download the WeWash app to use laundry. I had to keep going up and down to run laundry because if no WiFi in basement. No clear instructions in the room. I had to go on 1st or 2nd floor to reserve the machines on how to use the laundry. Ran dryer 3 times to dry one load I lost 12 euro in dryer and cloths still came out wet. No support number to call for help. Dryer was stopping without completing full cycle or not completely drying show error. No one was available on phone or on the property to help. Will not be recommending this property.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Verified traveler

Comfortable and spacious apartment

Lovely big apartment with great location for metro. Cleaner needs to hoover the corners better!
Otherwise it was all good. 100% digital experience, no reception, which we didn't mind. Nice and quiet inside.

Partner

10/10

Exceptional

30 Aug 2025

gail

The apartment had a roof top terrace which offered views of the city it was stylish, comfortable and clean. We had a great stay. Would highly recommend this apartment.

Leisure Family

6/10

Pleasant

24 Aug 2025

Henk

Totally unstaffed property

It is a new development. Totally unmanned. In case of difficulties, such as a non functioning airco, you are stuck. The service centre does is based in Munich. Easy to reach by phone, chat or email. Very promptly and very friendly. But they are based in Munich, the appartement in Vienna, it is saturday and my airco does not work. We solved it by moving rooms on sunday. This is the first time and last time that I will book something that is completely unstaffed. The appartment is fine. The service desk in Munich is great. But not magain for me

Self

10/10

Exceptional

19 Aug 2025

FEILONG

Overall it was a good stay. It’s close to the central station, and mostly I walked to the town in half an hour.

8/10

Excellent

15 Aug 2025

Mohamad

good space and air conditioned with many restaurants and shops nearby and most important a friendly staff

Leisure Family

6/10

Pleasant

10 Aug 2025

Bassem

There were a strange smell in the room at the begining that resembles a drain odor, Refrigrator , the closet and duvet were not clean. The call Center was Rude. The pictures we saw in Hotels when we booked the apartment showed that the bedroom was separate from the living room with the Sofa but we got one room Apartment.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Anna

The apartment has a well-planned layout with plenty of natural light and modern finishes.The location is excellent, with easy access to public transportation, grocery stores, parks and main attractions.

Leisure Family

10/10

Exceptional

06 Aug 2025

Nicholas

We really enjoyed our stay and it worked well for us. Keplerplatz metro station is a few steps out the door. There are at least three large-ish grocery stores incredibly close by, and many restaurants and dining options. The pedestrian street area can get busy sometimes but noise was not a big issue except some large trucks that would drive by. A bit south of the metro enterance the crowd gets a bit more gritty and we kept an eye out but never had any issues.
The room was pretty spacious and clean, well equpied and we made good use of the small semi-private balcony. Overall we would definitely consider staying again

Leisure Friends

10/10

Exceptional

24 Jul 2025

Sean

Very nice apartment hotel near the train station in Vienna. Another with self checkin, but it was straight forward enough, although no one to talk to if you did have any problems. Only downside was having my door knocked on several times by cleaners in the last day, well before checkout time, but other than that it was fine.

Leisure Self

10/10

Exceptional

05 Jul 2025

Gemma

Great location and really helpful team!

First impressions were great - amazing location and really easy to access our room. Room itself (standard) was really nice, good size and had all amenities, was really modern.

We did have an issue where our air con wasn’t working - and the day we arrived it was 35 degrees so really needed air con! We had a few hours of back and forth with the team via WhatsApp which was a little slow at times and slightly frustrating with the delay, but they kindly moved us to another room for the evening as they couldn’t get maintenance in until the morning. We did have a little bit of faff with this, as the room we were moved to was an “upgrade” so we were initially only allowed to stay one night. So we had to move all our belongings into there for just one evening, then move everything back to our original room the next day. Turns out the technician couldn’t actually fix the air con however, so the team agreed to move us to the upgraded room for the rest of our stay! So for the extra faff of moving belongings, we really couldn’t complain as the other room was incredible. There were only 2 of us but that suite would be perfect size for 4 people.

Beds were really comfy, there were complimentary nespresso pods (wouldn’t expect from self serviced apartments!), we didn’t use the laundry facilities but there were helpful signs in the room on how to use these. There is some noise if doors bang when someone comes back, but no more than in a “normal” hotel and is very infrequent.

Partner

10/10

Exceptional

28 Jun 2025

Charles

A large hotel close to Favoritenstraße. Very clean and quiet.

Leisure Partner

4/10

Poor

26 Jun 2025

ALEJANDRA

Small rooms and dirty.
The dishes were not clean and we found hairs in the bed.

Leisure Family

10/10

Exceptional

16 Jun 2025

julia

I was travelling with a fried and enjoyed our stay at Limehome in Vienna. We were steps away from a street with lots of restaurants and grocery stores, as well as the subway and central train station. The apartment was very clean. We had some interactions with customer service, which were very prompt and helpful. Overall, I was impressed with the level of cleanliness and location of the apartment. I would stay at these properties again.

Friends_and_family Friends

6/10

Pleasant

11 Jun 2025

Corbin

Basic hotel near train station. Exhaust fan wouldn’t turn off unless you turns mains off, but then the power was off…

Leisure Self

8/10

Excellent

23 May 2025

Scott

Great location, close to Vienna Hauptbahnhof main train station. Also close to U1 train station. Rooms were ok, could be cleaner and offer more towels. Bedding for sofa bed was not great. Comforter was stained and pillow was horrible. Lots of supermarkets, stores and fast food places nearby as well as many Turkish restaurants. Room with washing machines was not off the main elevator and very hard to find. No one to ask for help and we almost gave up. Even when we found it, it was not useful as of the 4 washing machines 2 were not working and the other 2 were always busy seemed like. Tv was ok if you used your own Netflix or other account, otherwise the available channels were not really watchable. - When coming back to Vienna, we would probably try the other Limehome, because overall I like their concept. Just this particular one was not great.

Leisure Family

6/10

Pleasant

14 May 2025

Dan

it ok

Leisure Friends

8/10

Excellent

12 May 2025

Paul

Clean, quiet & walking distance to main train station. Lidl, Aldi & lots shops just a minute away very convenience

Friends_and_family Family

10/10

Exceptional

11 May 2025

Matthew

Was only here for one night passing through but we happily would have stayed longer. The property was well located. Easy 24-hour access. Great facilities with the kitchenette and it was so clean throughout. Would definitely recommend this place

Leisure Partner

10/10

Exceptional

06 May 2025

Linda

Everything went smoothly from booking to getting access code. Good description to explain everything. Definitely stay again.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Ray

It was very clean and large with several supermarkets nearby. Trains and subway were also a short walk away.

Leisure Family

10/10

Exceptional

25 Apr 2025

Lonee

Everything in the room is new, place was clean, I was impressed.

8/10

Excellent

25 Apr 2025

Peter

Limehome Vienna is a great location, close to transit, grocery stores and a ton of donair shops. It’s only a 15 minute walk from the Bellevedere Castle and the Museum district.

Self-checkin worked well.

Surprisingly the Aparthotel has no dishes, cutlery or a microwave.

Leisure Friends

4/10

Poor

24 Apr 2025

James

Avoid - Terrible customer service, not comfortable

A nice enough Hotel, clean and well located. But given that there are no staff, their customer service was extremely poor. I was supposed to receive a code to enter the property which I had to chase, only to be told I'd never made payment. I sent all the screenshots of them receiving the payment, and they eventually got back to me to say payment was made. I then still had to chase up my original query. It was very clear they hadn't read my question. If you are going to operate a hotel with no staff on site, then you HAVE to have good customer service. Almost feels like a side note with everything else, but the air con does not work, and the bedding was pretty rubbish.

Self

8/10

Excellent

11 Apr 2025

Myron

Good stay with a couple issues.

The hotel was clean and the bed was comfortable. We had a little snag when the email with the code went to our spam folder. It took a while to figure that out. The area seemed nice and was within walking distance to some restaurants and the U-Bahn station.

Partner

6/10

Pleasant

08 Apr 2025

Simon

Awful customer service.Shower broken unfixed .

The main problem.is that over the 4 days i was unable to shower at this place, the shower head was broken. I contacted the company vua whatsapp the only means of communication they said theyd have someone fix it later/tomorrow on the 3 seperate occassions , and once to the hitels.com operator . No one ever turned up. Shocking customer service. The place is unmanned and as no cctv inside . Its not the best part of vienna. Also i left items at the flat, but the operator of limehomez wherever they are based was dismissive and said thete was nothing at the place to his her knowledge . This place is far overpriced and not up to standards of other karge aparthotel firms through out germany..(and austria). They supply a toaster .. but no dishwasher . Its not the worst place condition wuse but the customer service ir lack of is a massive drawback. I almost forgit to mention the road works that are going outside from 7am. Never again will i use limehomes . Sorry

Business

8/10

Excellent

04 Apr 2025

Rocco

Very easy to access but you can hear a lot of noise from other rooms.

Leisure Self

8/10

Excellent

21 Mar 2025

Tamika Toy

Very nice and seemingly clean but we had a cockaroach in the bathroom I was not happy. It disgust me. Other then that it was good.

6/10

Pleasant

19 Mar 2025

Peter

I booked two rooms a month in advance and when we got there, they only gave me the info to get into one room, and it took a day of frustrating and unprogressive communication with the property owners to get the info to the second room that we were paying for. It would take them upwards of an hour to respond each time I sent them messages and we ended up having to room six adult men in a room that could, at most, house four. Besides the the rooms were fine, clean, and spacious (once we actually got the second room).

Leisure Friends

6/10

Pleasant

23 Feb 2025

Matt

Modern apartment, clean, no reception on site

Apartment was modern, spacious and clean. We had 3 lots of pillows and bedding for 4 people. The central reservation team took a while to respond so we had to phone them. The place was booked out so we couldn't get extra bedding from a nearby apartment. I had to spend the first night sleeping in my clothes with no duvet or pillow. We received a discount on our room for that night. Extra bedding was supplied the next day. The sofa bed was very squeaky so we had to put the mattress on the floor and sleep on that. Great location for train station. TV didn't have enough bandwidth to watch programmes. Overall, apartment was good value but lacked bedding for 4.

Friends_and_family Family

10/10

Exceptional

02 Feb 2025

Brian

Nice stay in a good location.

Nice stay overall. Clean rooms, good style, balcony was a nice touch and comfy bed. I only booked a few days ahead and didn’t get the message about check in being online only. The area was good. I would stay again.

Self

10/10

Exceptional

11 Jan 2025

sultan

Great stay

10/10

Exceptional

10 Jan 2025

Tamas

Cheap, Simple and Excellent

The strong wind was unexpectedly very loud inside the apartment (6th floor). Rather than that, is it excellent.

10/10

Exceptional

07 Jan 2025

Bradlee

Great property!

Leisure Self

8/10

Excellent

04 Jan 2025

Ai Lin

Location is excellent, so many supermarkets at every corner and close to station. Even with large luggages it was easy.
The apartment is super spacious. My only gripe was the cleanliness of the kitchen. Microwave was disgustingly dirty. Fridge had milk spills and had unidentifiable stuff. Repeatedly asked for dishwashing liquid and dishwasher tablets but was never given. No dining and bedroom lights, which they took 2 days to fix. Had to take the bulb from standing lamp to replace the bedroom one. They processed a discount though which i thought was a very nice gesture.
Customer service was prompt and responsive which is a huge plus.
Would still recommend it despite the issues i faced as it was really great value!

Leisure Family

10/10

Exceptional

23 Dec 2024

Catalin

Excellent value for money.

6/10

Pleasant

18 Dec 2024

Billie

Filthy room, very disappointing.

Arrived to a room that had someone else's food in the refrigerator, spilled food on the table, pubic hair on the bed and in the shower, and trash beneath the bed.

The shower fittings lack Teflon tape so they spray all over the place, including all over the bathroom floor which it flooded.

I had to use all of the towels to clean up the floor and borrowone the next day from my friend in a nearby apartment so I could freshen up.

Contacting the hotel multiple times led to absolutely no result, they simply asked me to send pictures through the app, which wasn't even possible.

When my room was cleaned 3 days into my stay , I was disgusted beyond words to see that the kitchen towel with the dead spider squashed into it (which I had put on the bathroom floor in the pile of wet towels from the flood) had been returned to the kitchen countertop.

The food was never removed from the refrigerator nor was the trash under the bed collected or the tabletop cleaned.

Absolutely horrendous.

Business

8/10

Excellent

13 Dec 2024

Madeline

Basic hotel

Very basic hotel. No frills or anything special. Close to train station but that is it really.

Self

10/10

Exceptional

09 Dec 2024

Steve

Highly tecommended

7 nights and had a great stay.

Partner

8/10

Excellent

02 Dec 2024

Rebecca

The room was spacious, well-designed, and the bed was cozy. There were a few issues with the room which I communicated to staff. They told me they would resolve as soon as possible but I never heard anything again and they were not fixed during my stay which was inconvenient.

Self

2/10

Poor

02 Dec 2024

Viswanathan

Check in process is very bad

Leisure Friends

10/10

Exceptional

27 Nov 2024

Lorena

The location was outstanding, near the train station, buses, and trams into downtown. There are 3 supermarkets to choose from and a pharmacy only a few steps away. The apartment had all we needed for a short 5 night trip. We were able to do our laundry. I would stay here again!

Leisure Family

8/10

Excellent

23 Nov 2024

Laura

Great property, extremely well located, private and easy to get in.

Leisure Self

2/10

Poor

15 Nov 2024

Karim

No staff. If you miss the entry code, you'll be in a big problem to enter and no one will save you.
They dont respond calls or answer messages.
Very poor service, risky and without any possibility to give you any hand of help if you needed during your stay.

Business

2/10

Poor

15 Nov 2024

Karim

Very complicatee check in procedure. They make a selfie photo for you and scan all documents.
They send you the entry code at 15.00 exactly and the entrance is complicated.
Communication is impossible with them neither by hotline nor by WhatsApp. Only automatic replies coming without any sort of help.
Room temperature was so high for 3 days till someone came to change the room.
Towels were dirty and bed was noisy.
Balcony is full of dirts.

Business

8/10

Excellent

06 Nov 2024

paulina

Only the aísle flor when we arrive was dirty

Leisure Friends

10/10

Exceptional

27 Oct 2024

IAROSLAV

Great for money. Location is convenient.

Leisure Self

10/10

Exceptional

23 Oct 2024

Ralph

The place is walkable distance to the main train station, the room is clean and spacious. We were able to extend our stay without any problems.

Leisure Family

10/10

Exceptional

22 Oct 2024

LINDA

This property was ideal. Easy access, clean and comfortable.

Leisure Family

10/10

Exceptional

19 Oct 2024

Allan

Nice location

Great location with lots of restaurants, supermarkets and you can even walk to Vienna’s main train station. The building was nice and clean, but the apartment had a terrible fish like smell and we found strands of hair in cutlery box/holder.

Friends_and_family Friends

10/10

Exceptional

17 Oct 2024

Caroljane

The stay was great. Bathroom is big. I hope they will have cabinets in the pad.

Leisure Friends

8/10

Excellent

15 Oct 2024

Amy

Very easy to navigate to the property and excellent communication by Limehome.

Leisure Family

10/10

Exceptional

11 Oct 2024

Zechariah

My stay at limehome Vienna Favoritenstr was excellent. The property was exceptionally clean, and communication was straightforward. I had a great experience and would definitely recommend it to others.

Leisure Self

8/10

Excellent

09 Oct 2024

Danyang

There was no front desk to serve the customers. There was no room cleaning during our 3-night stay in the property. We did not know this situation until we booked the room, which is not refundable.

Leisure Family

10/10

Exceptional

07 Oct 2024

Daniel Norman

great property good value; great transport links to mainline trainstation in Vienna and to downtown vienna, Stephanzplatz etc.

decided to extend the booking, team were very helpful but it was a bit painful trying to stay in the same rooms.. had it confirmed. but had to pack everything up and put in lockers (also not that easy to find digitally).
overall they were very helpful; high standard accomodation. stuck to what they said and we had a good stay in our rooms.

Leisure Friends

8/10

Excellent

06 Oct 2024

Robert

Nice hotel near everything

It was a nice hotel, close to the train station and subways. Lots of restaurants and groceries nearby. The rooms were clean, but showing the sign of age. Our room could use a coat of paint. Otherwise, it is a good place to stay and would return.

Partner

10/10

Exceptional

06 Oct 2024

Graeme

Access was fairly easy. The property was modern and everything was functional. Very near different transport options, 10-20 minutes to Vienna’s main sites door to door.

Leisure Self

6/10

Pleasant

28 Sep 2024

Charlotte E

I booked the accommodation because it had cooking facilities..not only were the facilities limited the cooking hob did not work and communications regarding this were difficult. Unfortunately we had purchased food to cook and ended up having to bin it. I raised this will the property managers and recieved no response very poor form

8/10

Excellent

28 Sep 2024

Jo

Great self sufficient hotel/apartment. Flawless check-in and check-out. It was equipped with a kitchen. There was a small locker to store luggage that was very convenient.

Leisure Family

6/10

Pleasant

27 Sep 2024

John

Curates Egg

Room - modern, comfortable, excellent condition. Generally very quiet with shops aplenty very close by. Doesn't get top marks because of communication and service failures. No reception/no staff hotels work on technology only - which is only as good as the human input. This hotel's communication processes clearly lacked quality control. Email a couple of weeks before arrival - entry codes to be sent 24hrs before arrival: They weren't. Phoned from the airport (to Germany!) to be told policy was 2pm on day of arrival - not what the email said. Entry instructions said tap in 4 numbers and the door lock would buzz to open - it didn't after several goes. There was a tick button on the keypad - tapping this and it opened so why didn't the instructions simply say 4 numbers then the key sign?? Room details on line said a kettle was in the room so I left my small boiler at home. No kettle!! Cups and saucers though!! Rang the help number - it was a man in Munich!! Never got sorted, cost me about 25 Euros in hot drinks from cafes. Poor service.

Self

10/10

Exceptional

24 Sep 2024

Iryna

It’s a very nice and cozy property. I really enjoyed my stay there. It was my second time for staying in Limehome Vienna Favoritenstr.

Leisure Self

8/10

Excellent

22 Sep 2024

Christina

A new option that offers rooms with a fridge, coffeemaker kettle, and cups. Unfortunately, no utensils other than a corkscrew! A knife, fork and spoon would be far more useful. No daily room service, which meant things got dirty and the coffee pods and sugar did not get replenished. The system is operated with no human contact at all, which could be an issue if you had a problem. Luckily, I didn't. The site was okay, a little out of the tourist zone in an immigrant neighbourhood, but close to a Metro stop and supermarkets.

Leisure Self

8/10

Excellent

21 Sep 2024

Giovanni

Short walk to underground station and also to main vienna central station. Safe & clean. Good food options.

Leisure Partner

8/10

Excellent

20 Sep 2024

Petr

The property is in good location, but the fact I stayed 4 nights and not single once the towel's was replaced is bot good. Also i have only 4 coffee pods it is a bit strange for 5 day stay.

Business

10/10

Exceptional

18 Sep 2024

Billie

Nice basic room w balcony. Good for a one night stay because of short walk to/from main train station

Leisure

8/10

Excellent

17 Sep 2024

Chuong

Need to have a contact phones number just in case

Leisure Partner

10/10

Exceptional

16 Sep 2024

Belal

Everything was perfect, I recommend it for singles, couples, families,

Leisure Friends

8/10

Excellent

12 Sep 2024

Sarah

It was in a great location. Easy to get onto public transport. Felt safe

Leisure Self

8/10

Excellent

11 Sep 2024

David

No on-site staff all entries are by code

I was not aware, and neither were other guests that I encountered, that the hotel has no staff on site. Everything is done via email. This made the trip rather stressful. I was able to get my access code, so I was able to get in, but it was confusing as to when the code would come. Overall, however, the property was nice and clean, the room was large and the bed was comfortable.

Self

10/10

Exceptional

11 Sep 2024

Olga

Nice, clean, comfortable apartment. Easy online check-in and check-out. We were surprised how big was our suite. We only stayed one night, while we were waiting for the connection flight. But we will definitely come back again to visit Vienna and stay at Limehome.

Leisure Family_with_children

8/10

Excellent

09 Sep 2024

Stuart

Great location

Great location, a couple of hundred metres away from the underground into the centre of the city. There was no ironing board in the room which was a bit of an inconvenience, and when I contacted to ask there was no response.

Partner

10/10

Exceptional

08 Sep 2024

Wassim

Great locatiom

Friends_and_family Family

10/10

Exceptional

04 Sep 2024

IAROSLAV

Nice place, clean and very well located.

Leisure Self

10/10

Exceptional

04 Sep 2024

Hon Man

Walking distance to Wien Hbf and equipped with self-help number-lock cabinet for storage of luggage after checkout. Reasonably priced but in quiet , clean and tidy condition.

Leisure Partner

4/10

Poor

03 Sep 2024

Andrew

Good location, bad management

The location is convenient. Unfortunately, there is no reception desk, and the communication from the support WhatsApp number was too slow to respond.

The front door did not close unless you pushed it shut, which no other guests seemed to do, so the building was not secure at night. The entryway was usually full of garbage. Meanwhile, the door to our room had to be slammed in order to latch, and each time I was concerned that the door handle would fall off. If this had happened shortly before we were leaving to catch a train or flight, it would have been catastrophic, especially because the management usually took 1+ hours to respond.

I wish we had stayed elsewhere, and I would not stay here again.

Partner

10/10

Exceptional

03 Sep 2024

Peter John

Close to train station

Leisure Self