Name: Hôtel Résidence Parc des Eaux-Vives
Address: quai Gustave-Ador, 82, Geneva, 1211, CH

10/10

Exceptional

05 May 2026

Jeanne

Good location; comfortable room

Self

10/10

Exceptional

18 Nov 2021

BULENT

A real gem in the city center...

Business Self

10/10

Exceptional

11 Oct 2021

melanie wold

Gorgeous rooms, beautiful park and view. Walking distance to Eaux Vives, Place du Mollard, rue du Rhone restaurants and shopping.

Leisure Family

10/10

Exceptional

06 Oct 2021

Stuart

The setting in the midst of a park with views over the Lake is unusual and exquisite

Business Self

6/10

Pleasant

04 Jul 2020

Frederic

Super nice location - but a little run down and old. Reception and Hotel service not what you‘d expect....

Partner

10/10

Exceptional

19 Feb 2017

Mike

We enjoyed our one night stay. Accommodations and service were awesome. Dinner at the hotel restaurant was incredible. The bed, however was extremely uncomfortable. I wouldn't want to spend two nights in that bed.

Partner

2/10

Poor

29 Aug 2016

Verified traveler

Expedia / Hotel error - not good.

On arrival, Parc Hotel told us that Expedia failed to pass on our booking. We were relocated to Metropole nearby. Very unpleasant to arrive at hotel reception and receive blank looks. Staff did their best but Parc was full so we had to go elsewhere. Who's error was it?

10/10

Exceptional

07 Jul 2016

Mary

Wonderful service, friendly staff!

Partner

4/10

Poor

12 May 2016

Chantal

Rundown & Tatty

Hotel has great location, but is significantly over-priced for quality of establishment. Bedroom furniture is stained, armchairs are threadbare, breakfast buffet does not exist. We were only offered viennoiserie because bread had not arrived - it was 08:45.
Coffee machine in room not functioning

Partner

6/10

Pleasant

26 Dec 2015

Verified traveler

Not recommended

Same lady that checked me in brought me coffee in room

10/10

Exceptional

11 Nov 2015

Vera

Amazing hotel in beautiful quiet place

Amazing hotel in beautiful quiet place with big trees and nice park. We enjoyed this place. Very helpful staff. We have received Geneva card in hotel and used public transport. The stop is located very close to hotel.

Partner

8/10

Excellent

03 Aug 2015

Deandjc

Hotel description

The hotel is situated in a beautiful park, and easy to find, however the description of the \"garden view\" for room 107 had was tenuous.
what view we had was the tops of trees, a tennis court and the parking lot at the back of the hotel.
This was the only weak point of an otherwise enjoyable stay.
The hotel I believe should be more descriptive regarding its \"views\"

10/10

Exceptional

02 Aug 2015

Verified traveler

Beautiful hotel in a beautiful location

Everything was perfect, except bumped out heads a few times on the roof.

8/10

Excellent

30 Jul 2015

Kamran

Excellent facility. Old mansion with lots of character. Front desk was little short with help but were very helpful whenever available.

Partner

10/10

Exceptional

23 Jul 2015

Verified traveler

STAY HERE!

It is a BEAUTIFUL HOTEL!!! Only 7 rooms and STUNNING!

Family

8/10

Excellent

22 Jun 2015

Marty S.

Perfect Score-Almosr

I have stayed at many hotels , all over the world, and this hotel exceeded expectations. From the grounds, view, to the over the top friendly staff, it was the most comfortable and pleasurable stay that I have experienced anywhere. To end what would have been a perfect stay was the hotels so called breakfast. When's family and I arrived to the dining area it was mostly closed but with a table of assorted breads, cheese, baked beans ? , and cereal. The hostess did offer to make an omelette but all refused except for one of us. There were five of us that only had a couple coupe of croissants, juice and milk. When we checked out of her hotel we were charged 29 euros each for the breakfast they consisted of a croissant and a glass of milk. Never was it pontes out to us that the so called breakfast was so much money.

Family

8/10

Excellent

11 May 2015

Verified traveler

chateau by lake

Lovely old chateau in park with views of the lake and walking distance to town. However the City of Geneva now owns it and the public areas are run down. Our suite was marvelous and didn't match the reception area and restaurant. 5* for room and 3* for the rest of the hotel. It's more of a wedding/conference center with rooms. We could stay there again only because the suite was lovely and the walk into town along the lake was lovely

10/10

Exceptional

21 Nov 2014

Fantastique

Idillic place in Geneva

We had such
A wonderful stay at this beautiful and tranquil mansion, with only 7 guest rooms. Beautiful views of Jet D'Eau and Lake Geneva. A shirt walk to the Old Town and the Right Bank.

10/10

Exceptional

22 Aug 2014

Dr.Roozbeh Barikbin

Great location

location of the hotel was fabulous. its view was great. number of staff seems to be little . Electric bidet of the toilet didn't work.

Family

10/10

Exceptional

10 Aug 2014

dan

geneve

excellent

8/10

Excellent

06 Aug 2014

Verified traveler

Most beautiful terrace in Geneva

Some issues with the room (airco not completely working, Japanese toilet not funtional) but great restaurant. Hotel lies in a public parc.

10/10

Exceptional

20 May 2014

Verified traveler

Beautiful setting overlooking Lake

Perfect setting for short stay . Free transport provided with booking which was great for getting around. Great choice of transport. Hotel has beautiful grounds and stunning outlook.

Partner

10/10

Exceptional

28 Apr 2014

Stephen & Julia Ward

Great Location

Fantastic

10/10

Exceptional

21 Mar 2014

Verified traveler

Calm and quiet!

A lovely looking hotel from the photos when booking. What I didn't know was that the hotel only has 7 rooms! This makes it exceptionally calm and quiet and a very restful place to be. Especially as it has a wonderful garden and lawn and a beautiful view of the lake.

10/10

Exceptional

06 Mar 2014

Alexander

Castle in the park in the center of Geneva

Beautiful territory, hotel located inside the park which is green all year round. Good restaurant with spectacular view over Geneva.

8/10

Excellent

22 Feb 2014

Bob

Extremely comfortable in a great location

The room was clean but unfortunately someone had eaten half of the chocolate tablet that was in the minibar. The hotel is in the parc by the lake obviously which makes it the perfect place for a quiet night sleep.

6/10

Pleasant

08 Oct 2013

Karin

Raggedly Hotel In Lovely Setting

The Hotel des Eaux-Vives must have been lovely in its day; however, now the hotel is dated, in that the furnishings have not been updated in a while. The cost of the room is not on pair with the mix-match furniture. The bed was comfortable but the room - far from lavish. As with some of the other reviews, there was no one there to greet us, either at the car park in front or at the front desk. We had to ring for someone and then it took some time for them to respond. The interior of the lobby has not been painted in sometime and there was evidence of mix-match wall repairs behind the front desk. One redeeming factor was the setting in which the hotel was located - in a park. There was little if no noise and that one factor made the stay worthwhile.

10/10

Exceptional

14 Aug 2013

Julia Emerson

Very good hotel

Overall my stay of two nights was very pleasant. The staff if welcoming and helpful; dinner on the terrace with a view of the lake was delightful and delicious and the waitstaff were just attentive enough; the surrounding parks were beautiful. My only hesitation is the breakfast, which could be better. That being said they were happy to accommodate my gluten intolerance and buy gluten free bread. My guess is that a room on the lake side is quieter since there is a sort of road and parking lot at the back. The view from the terrace and the lakeside rooms is wonderful.

2/10

Poor

01 Aug 2013

Amir

It was Disaster

To be Honest with you , there is no any qualification by the grade of SUB ZERO Unfortunately,
The dreadful for this Hotel is SUB ZERO,this is the best brand for refrigerator in North America,but for the Hotel ..........!

10/10

Exceptional

12 Mar 2013

Alexander

Amazing hotel on Geneva Lake

Very small and nice, excellent room quality & equipment.
But you should mind that it is not a big 5*****, it's a very small 5***** - no swimming pools, gym etc.
But for us - we prefer to stay here again, to enjoy the wonderful parc, where the hotel is actually located, silence and nature all around.
And of course Lac Leman (Geneva Lake) is in 3 minutes walk (and some rooms have direct view on the lake).

Partner

10/10

Exceptional

20 Aug 2012

klein

fantastic everything

4/10

Poor

13 Jul 2012

Anne

Surprised with 5 star rating

As this was a 5 star hotel we had certain expectations. When we arrived there was no one on the front desk just a small typed message (only in French) telling us to ring a phone ext if desk was unattended. Once we found someone to check us in we were shown to our room but no offer made to help us with our bags. The room was nicely decorated and clean but very small- when I walked around my side of the bed, I only am 5'4\", I had to duck to avoid a roof beam (all 7 of the hotel rooms are in the roof). When we went to check out the girl on the desk didn't know what to do so had to ring for help. I asked for a receipt for the city tax but she said I didn't need one? Hope I don't get charged twice.

Partner

10/10

Exceptional

25 Apr 2011

Verified traveler

Excelent place

Very good place, room, bath, all.

6/10

Pleasant

13 Jan 2010

Glenn

Poor Value

Beautiful kitchen, yet disappointing and expensive food!
Super expensive extra child bed charges and for an awful bed!
We got insulted by a Swiss woman outside, when warming our car!
It was okay, but poor value. We will try somewhere else next year.

Family

8/10

Excellent

30 Sep 2009

IJS

Unique and reasonably priced option in Geneva

The hotel is beautifully situated in a historic building and stunning park. The staff is exceptionally helpful and friendly. Being that it is located in the \"garret\" of the chateau, there are sloping ceilings and generally cramped quarters. (The suites seem more spacious but are more than twice the price of a standard room) Also, the beds seem pretty old and tired. While it does not meet expectations for a 5 start hotel, it is a very unique and charming place to stay and excellent value for it's price. I would definitely recommend it to others (as long as you are not claustrophobic).

6/10

Pleasant

03 Sep 2009

John

Only if no other option

Not a normal hotel. Rooms ok but really a nice restaurant

8/10

Excellent

15 Jul 2009

i

delightful combination destination

the combination of hotel restauartnt and formal gardens was delightful and adfforded us a number of options.
The food was excellent and not too expensive.the terraces added to the ambience of the stay by allowing us to either enjoy the warm weather,to relax,or to enjoy an aperitif.
As there were only 7 rooms for accomodation the majority of guests were occasional diners.
It appears to be aregualr place for peopel to eat and talk.
our room was very welll equiped but far too noisy.
The 'garden rooms' are not suitable to any degree os peace and quiet and spolied some of our time there.

6/10

Pleasant

07 Jul 2026

Wallace

Je ne considérerais pas cet établissement comme un véritable hôtel 4 étoiles, surtout au vu du prix payé : près de 700 € pour une nuit.

La chambre était effectivement très confortable, moderne et agréable. C’est sans doute le principal point positif.

En revanche, nous avons payé 200 € de plus pour une chambre annoncée avec une vue sur le lac. Quelle déception ! La vue se faisait à travers une toute petite fenêtre ronde, et en regardant vers le bas, nous avions un toit en très mauvais état. Pour le prix demandé, cela est vraiment décevant.

Autre point difficile à comprendre : un hôtel qui se présente comme un 4 étoiles ne propose même pas une réception ouverte 24h/24. La réception est très petite et ferme dès 18 h, ce qui est loin des standards que l’on attend pour cette catégorie d’établissement.

Nous avons également été induits en erreur par les photos de l’annonce, qui donnaient clairement l’impression qu’il y avait une piscine. À notre arrivée, nous avons découvert qu’il n’y en avait pas.

Je tiens malgré tout à souligner un geste commercial apprécié : face à notre déception, l’hôtel nous a offert un late check-out sans frais supplémentaires, ce que nous avons trouvé très professionnel.

En résumé, malgré une chambre confortable, le rapport qualité-prix n’est pas à la hauteur. Pour près de 700 €, nous nous attendions à une prestation bien supérieure et à des services dignes d’un véritable hôtel 4 étoiles.
Nous dirions plutôt 3 étoiles.

Partner

10/10

Exceptional

06 May 2026

GILLES

Collaborateurs et collaboratrices à la hauteur de l'établissement.
Nous recommandons.

Business

8/10

Excellent

24 Aug 2021

Bjørn

Good location, fine view from the balcony, top class room. Noise from the road

Leisure Partner

10/10

Exceptional

05 Dec 2016

Claudia

Bem localizado e visual lindo

Hotel lindo, vista fantástica, um pouco caro como tudo em Genebra.

Partner

10/10

Exceptional

03 Dec 2016

ANGELO

Poly kalo romantiko perivallon

Poly kalo ektos apo tn aneparkh fwtismo tou dwmatiou.Xreiazetai perissotera fwta

Partner

6/10

Pleasant

08 Mar 2016

Verified traveler

Le personnel est très aimable et attentif, le repas était plutôt décevant, la literie est moyenne (grand lit OK mais matelas trop dur et oreillers de qualité très moyenne).

8/10

Excellent

12 Oct 2015

Verified traveler

Seul bémol pour le buffet du petit déjeuner où manquait pain blanc qui après demande fut cuit et apporté à table. Autre manquement, aucune pince à disposition pour se servir des croissants et des pains au chocolat. Fromages et charcuteries dans un frigo avec porte vitrée, un peu démodé à notre époque.

6/10

Pleasant

02 Sep 2015

Monika M.

Weekend Trip

Wir übernachteten am letzten heissen August Weekend. Leider war die AC defekt, was wir aber erst beim Einschlafen bemerkten bei 26°. Es hat uns niemand vorher informiert. So öffneten wir die beiden Dachfenster. Leider spielte aber eine Hochzeitsgesellschaft bis um 00.30 h sehr laute Musik. An Schlaf vorher war nicht zu denken. Wir waren eher enttäuscht. Was wirklich idyllisch ist, der wunderschöne Park und die Lage nähe zum See.

Partner

10/10

Exceptional

26 Jul 2015

Angeline

Parfait!

Rien à redire, tout était parfait. De l accueil, à la propreté, le service, le petit-déjeuner, la vue... Pas bon marché, mais cela en valait vraiment la peine!

Family

10/10

Exceptional

14 Jul 2015

Verified traveler

Polecam !

Super miejsce ! Stary pałack w parku nad jeziorem,wspaniała restauracja ! Obsługa - niesamowita !

Partner

8/10

Excellent

05 Jun 2015

Elisabetta