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Citizenm Geneva

Geneva · Switzerland

31 33 Rue De La RotisserieView location

9.2/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort8.8/108.8
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citizenm Geneva

Enjoy complimentary Wi-Fi and a communal living room at the citizenM Geneva hotel. Satisfy your appetite at canteenM, the hotel's restaurant and bar/lounge, or grab a bite at the coffee shop/cafe. Buffet breakfast is available weekdays (6:00 AM to 10:30 AM) for a fee.

The hotel also offers a 24-hour business center, express check-in, and a 24-hour front desk. Relax in one of the 144 guestrooms, each equipped with a refrigerator, iPad, pillowtop bed with premium bedding, and a 43-cm LED TV with cable programming. Bathrooms include rainfall showers and complimentary toiletries.

Located in the heart of Geneva, citizenM is a short walk from Rue du Rhône and Saint-Pierre Cathedral, and conveniently close to attractions like the Flower Clock and Jet d'Eau Fountain.

Read more about this hotelShow less

With a stay at citizenM Geneva, you'll be centrally located in Geneva, steps from Saint-Pierre Cathedral and within a 5-minute walk of Rue du Rhône. This hotel is 0.6 mi (0.9 km) from Flower Clock and 0.7 mi (1.1 km) from Jet d'Eau Fountain.

Make yourself at home in one of the 144 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-cm LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in BREEAM Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.25 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • No visitors or unregistered guests are allowed at the property after 11:30 PM.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CHF 29.5 per person
    • Late check-out fee: CHF 49 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Molard Tower 0.3 km / 0.2 mi
Rue du Rhône 0.4 km / 0.2 mi
Tavel House History Museum 0.4 km / 0.3 mi
Chapel of the Maccabees 0.4 km / 0.3 mi
Saint-Pierre Cathedral 0.5 km / 0.3 mi
International Museum of the Reformation 0.5 km / 0.3 mi
Grand Theatre Opera 0.5 km / 0.3 mi
Cité du Temps 0.5 km / 0.3 mi
Calvin Auditory 0.5 km / 0.3 mi
Rousseau Island 0.5 km / 0.3 mi
English Garden Park 0.5 km / 0.3 mi
Geneva Conservatory of Music 0.6 km / 0.3 mi
Treille Promenade 0.6 km / 0.4 mi
Flower Clock 0.6 km / 0.4 mi
Place du Bourg-de-Four 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 144
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Newspapers
  • Luggage room
  • Bar
  • Restaurant
Show 4 more facilities & services
  • Business centre
  • TV lounge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 14 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Citizenm Geneva

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Citizenm Geneva

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Citizenm Geneva

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Citizenm Geneva

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Citizenm Geneva

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK-1

    Photos are not available for this room type.

    Citizenm Geneva

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Citizenm Geneva

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Citizenm Geneva

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Citizenm Geneva

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citizenm Geneva

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Citizenm Geneva

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM WITH VIEWSDouble or Twin • PREMIUM WITH VIEWSDBT.PI-WV

    Photos are not available for this room type.

    Citizenm Geneva

    Double or Twin PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Citizenm Geneva

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Citizenm Geneva

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Citizenm Geneva

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Citizenm Geneva

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    Citizenm Geneva

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Citizenm Geneva

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citizenm Geneva

9.2
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
8.8 /10
Condition
9.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Farjana
perfect location and excellent service
10/10
Exceptional
01 Aug 2026
Yidnekachev
A lot a lot beautiful and helpful hotel ever
10/10
Exceptional
28 Jul 2026
Pakaorn
Perfect location. Staff were very helpful and friendly. Room was clean and comfortable.
8/10
Excellent
25 Jul 2026
Ursula
The property was modern, Clean, and in a central location. Staff was nice as well. The rooms were cute but super small. Two people felt claustrophobic. For one traveler it would be fine.
Family
10/10
Exceptional
20 Jul 2026
Lilian
Great
10/10
Exceptional
11 Jul 2026
Magdalena
Perfect for me, I also enjoyed Citizen M stay a year ago in Zurich, the first experience was why I chose this hotel for three nights for my Geneva stay. Thank you, and will be back!
Self
10/10
Exceptional
06 Jul 2026
kami
It’s like a clean crisp bright cheerful & new dorm room meets modern RV style layout. Tiny or compact but very functional and comfortable. Bed was great. Some of the best pillows of our trip and so happy to have AC. Great accessible location.
Partner
10/10
Exceptional
05 Jul 2026
Lilian
Location
Self
10/10
Exceptional
29 Jun 2026
Ayesha
Lovely stay at this clean modern hotel. I had a lovely small view of lake Geneva. The location of the hotel is conveniently close to transport to take you to the airport or train station. Love the tablet!
Family_with_children
10/10
Exceptional
25 Jun 2026
Sanket
Good area. Clean rooms. Ultra modern.
10/10
Exceptional
20 Jun 2026
Avery
I loved that it had a quiet floor that you could request to be on. Also the location is awesome for shopping.
Self
10/10
Exceptional
20 Jun 2026
Mordekhai
Great hotel great location 💕
10/10
Exceptional
19 Jun 2026
Robert C
Great place, very conveniently located, and a good value. Will stay again.
Self
10/10
Exceptional
13 Jun 2026
Hein
Great central location. Historical sights are nearby as well as shopping and restaurants.
10/10
Exceptional
31 May 2026
Pascal
Bel hôtel et très bien situé
Friends
8/10
Excellent
30 May 2026
lorena
Rooms are very small- don’t upgrade for a view- you can’t get to the window. Bed is against the wall so if you need to use the restrooms in the night it is impossible to get out if you are against the wall
Family
8/10
Excellent
29 May 2026
Julia
They don’t provide cups, bottles of water, coffee machine, and electric kettle. Those are basic things.
Family
8/10
Excellent
28 May 2026
Sanket
Prime location. Ultra modern. Some may find it small. But perfect for business stays.
Self
10/10
Exceptional
15 May 2026
Perla
The room was clean and had e turning we needed.
Partner
10/10
Exceptional
10 May 2026
DAYSI
Very nice Hoye and very good location
Family
10/10
Exceptional
05 May 2026
Bob
Excellent hotel with a friendly and helpful staff. The breakfast was the best I have ever hat at an hotel. Excellent quality and variety of food items. The location of the hotel on the edge of old town is a great benefit. I look forward to staying at Citizen M hotels in other locations.
Self
10/10
Exceptional
03 May 2026
SHEILA
Very good property and convenient location
Partner
10/10
Exceptional
03 May 2026
Mauricio
Excelente ubicación!!!
Partner
10/10
Exceptional
03 May 2026
Sulaika
Highly recommended, modern nice and clean rooms. Great buffet breakfast and Bar. They have the most friendly staff I have ever met. Location is ideal right next to the best shops and the old town. Beautiful surroundings!
Self
8/10
Excellent
02 May 2026
Adam
Excellent location. Very good food and breakfast. Friendly staff. Room ok but very small.
Self
10/10
Exceptional
01 May 2026
Leslie
The staff is super friendly and always available to help.
I've stayed many times and staffers like Nicole always make you feel at home.
Business
10/10
Exceptional
26 Apr 2026
Maha
Very good staff
Business
10/10
Exceptional
23 Apr 2026
James
Great staff clean room modern room.
Family
10/10
Exceptional
20 Apr 2026
Senda
I really enjoyed my stay and will definitely be checking out more CitizenM hotels in the future. The only drawback for me was the lack of regular housekeeping. Given how compact the rooms are, they can become messy quite quickly without frequent cleaning.
Business Self
10/10
Exceptional
20 Mar 2026
Keith
Excellent staff and new clean and well appointed rooms.
Partner
8/10
Excellent
13 Mar 2026
Mathieu
Clean rooms, convenient location, parking discount at nearby parking location. I
Friends_and_family Friends
10/10
Exceptional
01 Mar 2026
frederic
Great room and friendly staff
10/10
Exceptional
17 Feb 2026
Will
Staff was helpful. Rooms are quite small but the bed was very comfortable and spacious. Great location.
6/10
Pleasant
02 Feb 2026
Amy
Staff is great. Bed is comfortable. Good location. However, it’s difficult to be in a room with more than one person. Lights do not turn on unless ALL of the lights turn on, this includes vanity area and bathroom. There are not night stands for either side of bed. You cannot get in or out of the bed from both sides. Depending on room, you either crawl out at the end of the bed or only one side has access to rest of room. Window shades do not go up or down individually, they are either all up or all down. It is pretty much all automated on an IPad and a bit ridiculous.
Leisure Family
10/10
Exceptional
30 Jan 2026
Karina
Very clean, small room. High tech space that included an iPad to control the lighting and window coverings. The room and bathroom lights could be set at different colors! The whole experience, from the digital check in at computers in lobby to the art in the hallways and the carpet were ultra 'cool' and modern!
Leisure Family
10/10
Exceptional
27 Jan 2026
Allie
Excellent location, Polite and freindly staff. Rooms are small but modern and updated, perfect for a couple. Cant beat the location.
10/10
Exceptional
24 Jan 2026
Benjamin
Very solid overall. No complaints.
10/10
Exceptional
24 Jan 2026
Genius
I had an excellent stay at citizenM Geneva. The location is unbeatable—right in the heart of the city, just steps from Lake Geneva, public transport, shops, and restaurants. It made exploring Geneva effortless.
Self
10/10
Exceptional
24 Jan 2026
Martin
Staff was amazing. They helped us retrieve things we left behind. Would stay here again when we return
Leisure Family
10/10
Exceptional
20 Jan 2026
Ramon
Lindo hotel, muy bien ubicado, buen servicio. Si bien el cuarto es diminuto era ya sabido es parte de la oferta de valor del hotel, sin embargo la pasamos muy bien, gran servicio y rica comida.
Friends_and_family Family
8/10
Excellent
19 Jan 2026
Megan
We had a good time staying at this hotel. We stayed with our two young kids. We loved the location, the staff, and the hot chocolate bar. Note: The walls in our bathroom are like glass so if someone gets up to use shower or toilet, the light shines into the whole room so prepare accordingly.
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Pete
Excellent Location in the middle of everything, Very trendy decor, great technology in the room, friendly staff.
Partner
10/10
Exceptional
12 Jan 2026
LUKE
Excellent greeting and staff helped me find excellent dinner and acclimated us well
6/10
Pleasant
12 Jan 2026
Paul
Great location and staff great but small room with awkward layout
Partner
6/10
Pleasant
02 Jan 2026
Rockie
The place was very small and the shower area was not good as the toilet is in the shower area and the entire floor gets wet by the toilet because it is in the shower area.
Very small prefab vanity not conducive for 2 people.
There was no reception when I arrived and no parking for our car to even allow us to come in to check in. I was expecting more. It was ok but less than anticipated.

Leisure Partner
10/10
Exceptional
02 Jan 2026
Quentin Tate
great location great service
Business
10/10
Exceptional
29 Dec 2025
Lyneth
Nice and very clean room! Will definitely stay again.
Leisure Family
10/10
Exceptional
24 Dec 2025
kamal
yes
Leisure Family
10/10
Exceptional
21 Dec 2025
Nyisha
A great location and helpful staff.
8/10
Excellent
15 Dec 2025
Teddy
Stayed here for two nights. Location is excellent with a short walk to old town. Tram station is right in front of the hotel. They also sent you a free Geneva travel card during your stay so you can travel on all public transportations. Room is ok with the basic amenities except coffee machine. You have to order coffee from the 24/7 bar/restaurant at the lobby. Staff were very friendly and helpful.
Leisure Partner
10/10
Exceptional
14 Dec 2025
Collette
Staff service.
Partner
10/10
Exceptional
09 Dec 2025
Michael
Cool room. Check in was easy. GREAT location. Reminds me of a bigger room Moxy.
Partner
10/10
Exceptional
09 Dec 2025
luis
Centrally located near old town and main shopping district. Many restaurants nearby. Everything is within walking distance.
Partner
10/10
Exceptional
04 Dec 2025
Connie
The hotel's location is exceptional, right near the walking street with all the beautiful shops. The hotel is gorgeous, clean, and comfortable. The rooms are small, but completely adequate. If I return to Geneva, I will definitely stay here again.
Business_and_leisure Partner
4/10
Poor
03 Dec 2025
Charlene
Room lay out is terrible. I will not stay there again.
8/10
Excellent
01 Dec 2025
Karyn
Rooms were small but the property overall was well situated and so close to old town. We loved how walkable and safe the area was!
Leisure Family
8/10
Excellent
30 Nov 2025
Joseph
Great location and customer service. Room small but high tech so very user friendly. Shower and bathroom is compact and has an excellent water pressure. However, limited amenities in the room. It is in a great location and walking distance to shops, restaurants and site of interest. Recommended for those quick weekend trip to Geneva. Thank you.
Leisure Family
10/10
Exceptional
30 Nov 2025
Ismail
I stayed only for a night and everything was well.
Business Self
10/10
Exceptional
29 Nov 2025
Irina
Everything was great. I was worried that the room was only 14 m², but it is very well designed. It has everything you need for one person.
Everything is new and clean. The breakfast is good.
The location is excellent
10/10
Exceptional
28 Nov 2025
Kelan
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
Partner
10/10
Exceptional
25 Nov 2025
Richard
Very helpful staff, lovely area around the cathedral a 6 minute walk uphill. Many attractive bars and very smart art gallery (De Jonckheere). Easy access to/ from airport bus number10 which takes under 30 minutes and stops 3 minute walk away towards lake side.
Business_and_leisure Partner
10/10
Exceptional
25 Nov 2025
Jonathan
Great location, service, amenities, staff
Self
10/10
Exceptional
19 Nov 2025
Nicola
Clean room, lovely big bed. Loved the control of room by the iPad. Friendly and helpful staff
10/10
Exceptional
18 Nov 2025
Veronica
What a great experience!!! Perfect location in Geneva near shops, restaurants and train station! The hotel is super cool and very hip.
Leisure Family
10/10
Exceptional
12 Nov 2025
James
Excellent stay all around. The most amazing shower experience in a long time.
Self
10/10
Exceptional
11 Nov 2025
Adi
everything
Business
8/10
Excellent
10 Nov 2025
Tala
very well trained staff !
Leisure Self
8/10
Excellent
10 Nov 2025
Thomas
My room was internal facing. It was clean, quiet and had good ventilation. Most things can be controlled with the iPad for convenience. The hotel is also in a great location.
Leisure Self
10/10
Exceptional
26 Oct 2025
Tiffany Renee
Everything was wonderful! Conveniently located for multiple events in Geneva, staff was very helpful and informative, and the room was great. Highly recommend!
Business_and_leisure Partner
10/10
Exceptional
21 Oct 2025
Carlos
Great location!!
Leisure Partner
10/10
Exceptional
20 Oct 2025
Namshik
Excellent staffs
Leisure Partner
10/10
Exceptional
13 Oct 2025
Kathryn
Loved the high tech stuff. Loved the shower and the iPad controls. Very cool.
Leisure Family
4/10
Poor
08 Oct 2025
Eva
Do not stay here unless you enjoy crawling over your partner at night on your way to the bathroom.. The bed is against the walls and the window on three sides, so there is only one side to get in and out. Whoever came up with this idea?? Also, the bathroom walls - glass - are semi-transparent, so there's very little privacy. The room is very small and there is barely any space to unpack. The hotel itself is in a great location and is clean and good-looking.
Partner
10/10
Exceptional
07 Oct 2025
Roger
Great hotel very close to lake geneva
Business
10/10
Exceptional
06 Oct 2025
Tamara
Great team, great bed, great service. Thank you
8/10
Excellent
04 Oct 2025
James
Sleek rooms, big beds
Leisure
4/10
Poor
02 Oct 2025
Thomas
My wife and I used to sail a lot. This hotel's rooms make a berth on a sailboat look roomy. They claim to have all King sized beds, but what they don't tell you is that they are like a berth: only accessible from one side. This means if you need to get up, you have to climb over the other person. In addition, the overall rooms are tiny; reminiscent of a galley kitchen; hard for people to pass by one another. Finally, the gal at the front desk was super snotty when I asked for a room with access to both sides of the bed. Give the CitizenM a miss.
Business_and_leisure Family
10/10
Exceptional
01 Oct 2025
Massimiliano
Excellent staff and cosy environment. Only negative is the overpriced tea:10 CHF for two hot tea is a nonsense when a cappuccino at the high street coffee bar is 3.50 CHF each
Business_and_leisure Partner
10/10
Exceptional
30 Sep 2025
Georgia
PLEASE GIVE AKIM A RAISE! I have never had better service in a hotel. Great location and great staff.
Leisure Friends
10/10
Exceptional
27 Sep 2025
Gail
Exceptional location. Friendly staff. Cool Citizen M vibe. Wonderful breakfast and coffee. Perfect room - quiet, clean, and all i needed.
Leisure
10/10
Exceptional
25 Sep 2025
Maria
Amazing breakfast!
Business Self
8/10
Excellent
22 Sep 2025
Brenda
AC did not work one of the days, the room was tiny but they switched us to. Bit bigger room later on.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Xinyu
Nice location. Modern room with interesting interior design. Friendly staff. Overall very nice experience.
Leisure Self
10/10
Exceptional
14 Sep 2025
Dipak
Awesome Staff
10/10
Exceptional
14 Sep 2025
Brenda
Very modern and clean hotel, amazing staff and facilities. Cool bar with a DJ
Leisure Partner
10/10
Exceptional
12 Sep 2025
Martha

Great place to stay away from home.

I loved staying at Citizen M Geneva. The staff there were absolutely terrific! Nic was wonderful and the staff there were so helpful particularly the last day for checkout. I unfortunately cant remember the gentleman’s name who assisted me in the morning of 9/8 of my checkout with my question about where to go to get my VAT refund on the France side. I would definitely stay there again if ever I am fortunate enough to stay in Geneva. The breakfast was delicious even though u had to pay extra for it well worth it!
Self
10/10
Exceptional
10 Sep 2025
Leslie
If you’re looking for a hotel with a great location in Geneva, check them out. Hotel staff are amazing. Room small but very well organized.
Love how they embrace technology for check in/out and room amenities
Leisure Family
10/10
Exceptional
09 Sep 2025
Ewan
Amazing hotel within walking distance to the lake.
Leisure
10/10
Exceptional
06 Sep 2025
Kristine
The bed was very comfortable but up against 3 walls so difficult to get in and out of. The staff was amazing and so polite and helpful!!! It was right in the middle of everything, very walkable. Great hotel
Leisure Family
8/10
Excellent
03 Sep 2025
Bassem
Clean and nice and good service
Leisure Friends
10/10
Exceptional
03 Sep 2025
Thomas
Very clean room. Staff was very helpful, cordial, and professional. Breakfast was amazing.
Leisure Family
10/10
Exceptional
31 Aug 2025
Calvin
Incredibly convenient, amazing breakfast, very nice staff, modern, awesome location between old town, shopping and the lake. Will come back.
Leisure Family
10/10
Exceptional
30 Aug 2025
Eric
Great, clean, modern, spacious enough
Leisure
10/10
Exceptional
26 Aug 2025
Joyce
Great modern place with clean large rooms. My luggage was delayed and they brought me some emergency supplies. Very quiet and comfortable stay.
Leisure Self
10/10
Exceptional
24 Aug 2025
Vanessa
Great location, clean and trendy
10/10
Exceptional
19 Aug 2025
Bobby
This hotel is in the center of the city. Easy to access transportation or walking. Very clean and comfortable bed.
Good stay.
Leisure Family
10/10
Exceptional
19 Aug 2025
Claire
Great location, walking distance to everything, cool decor and vibe, the Geneva pass card was a great extra!
Leisure Partner
10/10
Exceptional
13 Aug 2025
Shihe
Excellent breakfast, very nice neighborhood with lots of restaurant choices.
Business Self
10/10
Exceptional
13 Aug 2025
Robert
Staff was amazing. The location( near old town) and close to lake Geneva was great to visit the city. Free water taxis on the lake and free transportation was a plus. Tram stop just outside the hotel.
Leisure Friends
10/10
Exceptional
11 Aug 2025
Matteo
It was centrally located to all the areas that we wanted to visit on both sides of the river. Plenty of dining and shopping options. The staff was awesome with lots of great tips for things to do and where to eat. The check-in process was super easy too.
Leisure Family

Location & surroundings

Citizenm Geneva
31 33 Rue De La Rotisserie, Geneva, Switzerland

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Citizenm Geneva

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