Europa Hotel

Germany , Offenburg
KEHL, Strassburger Strasse 9
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100 reviews shown

10/10

Exceptional

13 Mar 2026

Alison

Lovely room & stay. Staff very helpful.
The only thing would be the glass bathroom door wasn’t clean and there was green around the gold bathroom fittings, such as taps. A thorough clean would have made it perfect.

Friends_and_family Friends

6/10

Pleasant

11 Mar 2026

Kerrie

Stayed 3 days. Housekeeping came once-by our request. They left dirty coffee cups and provided 2 towels. No washcloth. No hand towel.
Ordered breakfast in room. It never showed up. Staff really didn’t seem to care on either situation.

Partner

8/10

Excellent

25 Feb 2026

Paul

Clean room.

Partner

10/10

Exceptional

22 Feb 2026

Jeremy

Great value, great location

10/10

Exceptional

16 Feb 2026

Stuart

Beautiful clean rooms, friendly staff. Central to all amenities. Highly recommend.

Partner

2/10

Poor

15 Feb 2026

Anne

Room

10/10

Exceptional

15 Feb 2026

jon

Central location in Belfast. The rooms are spacious and well equipped. The staff here were lovely delivering true Irish hospitality.

8/10

Excellent

15 Feb 2026

Gerry

Room was spotless, comfortable but did not expect the glass lavatory walls

10/10

Exceptional

13 Feb 2026

Steffon

Everything was great especially the staff. Concierge staff in particular were very helpful and friendly.

Self

8/10

Excellent

09 Feb 2026

Jeni

The staff were excellent and our overall experience was very positive.

Partner

8/10

Excellent

02 Feb 2026

John

Nice place and goodcservice but it's getting a bit shabby for the price s being charged. Bthroom and washrooms need an overhaul. Tiles stained and chipped, grout and sealant failing. Plumbing starting to clog up up.

Leisure Partner

8/10

Excellent

02 Feb 2026

Victoria

Overall it was great. Nice room

Business

6/10

Pleasant

18 Jan 2026

Danielle

Check in staff and the cleaning staff members were very lovely and friendly, a very helpful cleaning staff helped us find our room, she was very lovely and friendly, on the other hand towards the night the security staff on the front door towards the evening were not, the looks and attitude we got from them were not welcoming and felt like we shouldn't be there especially since we had a room booked and weren't even drinking etc , twice we headed outside for a smoke before heading back to our room and the looks and body language we got them as if how can you afford to stay here attitude. The room was mostly clean, big towel in bathroom was stained, shower had dirt around the drain area, the bathroom door wouldn't shut at all, think the glass is warped and wouldn't close all the way, my biggest safety concern was the hotel window, you would open it all the way and anyone could fall out from it especially from our floor since we were on the 7th, I'm glad I didn't have my special needs son with me as I wouldn't have stayed in the room knowing that safety concern. Quality of toilet roll could of been better as material was very rough and of cheap quality. The air vent in the bathroom didn't work when using the shower and could see that it was clogged with dust and dirt.

Partner

8/10

Excellent

18 Jan 2026

Andrea

Clean rooms, great location and friendly staff

Leisure Self

10/10

Exceptional

29 Dec 2025

Nicola

Room very clean. Staff extremely helpful.

Leisure Partner

8/10

Excellent

26 Dec 2025

Rory

10/10

Exceptional

26 Dec 2025

Stephen

Lovely hotel - piano bar very relaxing- room on 11th floor very quiet- staff really welcoming and helpful- great location

Leisure Partner

10/10

Exceptional

24 Dec 2025

Robert

Staff extremely helpful and courteous

Business Self

10/10

Exceptional

23 Dec 2025

Jim

Yes very

Partner

10/10

Exceptional

20 Dec 2025

Gemma

Breakfast was beautiful and a good selection

Leisure Family

8/10

Excellent

19 Dec 2025

Michael

Clean room, lovely hotel!

Partner

6/10

Pleasant

18 Dec 2025

Catherine

Breakfast selection was poor and what was there was overheated hard eggs and bread- some inedible.

Leisure Family

10/10

Exceptional

15 Dec 2025

paul

Iconic beautiful friendly

Excellent hotel in a great location

Leisure Self

10/10

Exceptional

12 Dec 2025

sarah

Very friendly helpful staff, beautiful hotel, friendly atmosphere in a very central location. Wonderful bedroom but some of the bathroom fittings needed maintenance.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Trevor

Room was very nice and staff were amazing

Partner

10/10

Exceptional

28 Nov 2025

mhairi

Rooms were very nicely decorated and the bed was like sleeping on clouds

Partner

10/10

Exceptional

22 Nov 2025

Joan

Staff were brilliant. They were helpful and nothing was a problem. We weren't happy with the room given to us and they kindly changed us to a bigger room.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Frances Kathryn

Would like veggie sausages offered at bfast

Leisure Friends

8/10

Excellent

19 Nov 2025

Mary

Nice staff

Business

8/10

Excellent

17 Nov 2025

Michael

Great breakfast. Highly recommend.

Leisure Family

10/10

Exceptional

12 Nov 2025

Mantas

Everything

Business Family

10/10

Exceptional

02 Nov 2025

Ian

The location was great, the room was very clean and a decent size and the staff were very helpful. I couldn’t ask for more.

Leisure

10/10

Exceptional

02 Nov 2025

Rebecca

Beautiful room, spotless and wonderful views of the city

Partner

10/10

Exceptional

29 Oct 2025

CHRISTINE

Very comfortable rooms, the electric blinds are a nice touch

Leisure Self

8/10

Excellent

26 Oct 2025

Tristan

Nice hotel, staff great.

Nice stay. Rooms overall nice and specious. The sink was full of hair so didn’t drain that quickly. We were on the 9th floor and there was a party on on the Saturday, so was hard to get to sleep due to the powerful bass. Was only till midnight though thankfully. Staff great and friendly.

Business Partner

10/10

Exceptional

26 Oct 2025

Steve

Friendly, helpful staff.

6/10

Pleasant

19 Oct 2025

Jane

It was ok

Leisure Self

10/10

Exceptional

14 Oct 2025

Barry

8/10

Excellent

13 Oct 2025

Lynne

Clean room. Excellent reception staff

Business Self

8/10

Excellent

08 Oct 2025

Graham

Europa

Amazing location and staff were exceptional

Partner

10/10

Exceptional

26 Sep 2025

Sean T.

Great location. Just a couple blocks from train station. Restaurants and shopping very close.

Friends_and_family Friends

10/10

Exceptional

25 Sep 2025

Pamela

Reception staff very friendly & helpful. Comfortable room & breakfast very tasty!

Partner

10/10

Exceptional

20 Sep 2025

Thomas

We liked everything - staff was helpful and friendly

Leisure Friends

10/10

Exceptional

17 Sep 2025

Phillip

Very nice

Leisure Family

10/10

Exceptional

09 Sep 2025

Dominic

Excellent friendly staff

10/10

Exceptional

08 Sep 2025

Diane

Loved the large room and bathroom. Great value for city centre location I would definitely stay here again.

Business_and_leisure Self

10/10

Exceptional

05 Sep 2025

Craig

Was lucky to get a free upgraded room, was brilliant. Unfortunately the fire alarm went off in the evening and there was a bit of panic and there wasnt much communication from the staff as to what was going on or if we all need to evacuate. Apparently it was someone using a vape in their room. Apart from that it was 10/10

Leisure Family

10/10

Exceptional

04 Sep 2025

Kelly

Wonderful stay and would go back. Dinner and bar were great!

Partner

6/10

Pleasant

04 Sep 2025

Nik

Meh

Breakfast was poor. Full Irish buffet with only the cheapest ingredients. Generally the hotel seemed understaffed. Is ok, functional woth nice people, just not enough on reveption, concierge and breakfast

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Julie

Amazing Hotel

The Hotel was amazing,close to everything.Staff very polite and friendly, very helpful.Would highly recommend this hotel

Partner

6/10

Pleasant

30 Aug 2025

duaina

Staff very inhospitable - tried to check in before room was ready, and were told to come back in 2 hours. I had to ask if we could stow our bags, ask if there was a restaurant where we could wait, etc. No welcome at all. Room ill equipped - tissue box was empty upon check in. Toilet ran.

10/10

Exceptional

28 Aug 2025

Bob

Overnight stay at the Europa.

Extremely helpful and welcoming staff, from check-in to restaurant and bar staff, everyone was warm and friendly. Lovely rooms, clean and comfortable and amazing food, and with a good gluten free selection.
And with a city centre location, theatres and other evening venues are in walking distance.

Partner

10/10

Exceptional

27 Aug 2025

Verified traveler

We stayed at Europa Hotel on a Tuesday night. Everything was excellent staff were pleasant, room was small but very comfortable and had tasteful decor

Partner

10/10

Exceptional

27 Aug 2025

Paul

City Centre Hotel with Great staff

Great stay in Belfast City Centre. Could not have asked for more. Staff were excellent

Partner

10/10

Exceptional

21 Aug 2025

Aiden

Great location and very clean. Welcoming and pleasant staff

Self

8/10

Excellent

21 Aug 2025

Barry

Concierge were not very customer focused

Leisure Friends

10/10

Exceptional

21 Aug 2025

Nicola

Spotlessly clean , excellent service and facilities.
Walk and to bars / restaurants.
Helpful prof

Friends_and_family Friends

10/10

Exceptional

19 Aug 2025

Anne

Great stay at the Europa

Wonderful stay at the Europa. I’ve stayed at the Europa before renovations. It’s much nicer now since updates to the rooms. Air conditioning is a big plus as my room was quite warm on my pre-renovation stay. Front desk and concierge service was excellent. Service at the bar could be better in my opinion. I had to go to the bar to order a drink. No one working the bar came to my table to ask if I wanted a drink which I found strange. Europa location is as good as it gets. I highly recommend the Europa for a stay in Belfast.

Self

10/10

Exceptional

12 Aug 2025

Paul

Beautiful Hotel in City Centre

Beautiful Hotel in the city centre. Staff were great.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Ann

Had a wonderful week, staff helpful & friendly. Great dry vodka martinis, fab fish but tasteless dry burger - my only quibble

Leisure Self

10/10

Exceptional

04 Aug 2025

IVAN

Very Nice staff, clean room, and the first top hotel that I have stayed that has towells that feel new and not reused and cleaned thousand times like others 4+ stars hotel.

10/10

Exceptional

02 Aug 2025

Mark

Very close to train & walkable everywhere.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Corey

Great hotel in the heart of the city center!

Partner

10/10

Exceptional

27 Jul 2025

Ian

Very convenient to transport hub and city center, clean rooms and friendly staff.

Leisure Family

10/10

Exceptional

20 Jul 2025

Daniel

Highly recommend!

Fantastic one night stay. Clean room with a comfortable bed. Loved the piano bar and the convenience to the city centre.

Self

10/10

Exceptional

16 Jul 2025

Joseph

Belfast

Amazing hotel, great location in a beautiful city.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

jaime

Great location and friendly and helpful staff. Bar and restaurant were both great. They were the only dinning option open during the 7/12 parades in the area. Grateful the food was tasty and prices reasonable.

Leisure Partner

8/10

Excellent

06 Jul 2025

Hollie

Spacious and clean hotel room in an ideal city centre location. My only criticism would be that the bathroom within the room is completely transparent. I’m a solo traveller for this trip so it hasn’t bothered me but I wouldn’t want a bathroom in that style if staying here with my husband.

Leisure Friends

10/10

Exceptional

29 Jun 2025

Rachle

Amazing hotel.

Amazing stay, we even got a free room upgrade.

Partner

10/10

Exceptional

28 Jun 2025

David

Everything about the Europa is brilliant the staff the room, the food it's really clean the house keeping staff work so hard we have booked another stay already can't wait. 10/10

Leisure Partner

6/10

Pleasant

20 Jun 2025

Anne

Room was very clean, bathroom floor needed a scrub

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Olive

We loved that we felt comfortable in all areas of hotel.. Staff very helpful and friendly and if there was something we needed help with they dealt with it...

Leisure Friends

2/10

Poor

15 Jun 2025

Verified traveler

Didn’t follow health instructions

“For health reasons, no one should enter the room. No maid service is requested.” That is the discussion I had with the front desk. I was assured a note was left for staff. I was also instructed to leave the do not disturb sign on the door.

In spite of both of those precautions, the room was entered.

Business

10/10

Exceptional

11 Jun 2025

Helen

We loved our stay and were sad to leave! The staff are friendly and welcoming, the prices reasonable and the room was lovely. The location is great and we were able to see everything we wanted in Belfast within easy walkable distance. I’m hoping we will be back! Would have preferred black out curtains in the bedroom (just because I am a light sleeper and the lovely electric blind was just a tad too short!) and would have loved the option of smoked salmon on the breakfast buffet… we hope to visit again in the future

Leisure Partner

10/10

Exceptional

11 Jun 2025

Michael

Stay at the most bombed hotel in western europe

It was a treat to stay at the most bombed hotel in western Europe. But seriously, although a little dated, the hotel is well maintained in a great location in Belfast. Not far from the Titanic Experience. Friendly and helpful staff. Room was decent in size, but comfortable with a nice bathroom. Little tricky to avail of the free overnight parking, otherwise there is a moderate-priced parking facility nearby.

Partner

6/10

Pleasant

10 Jun 2025

Joanne

The restaurant, breakfast, is overpriced and basic. Not worth the money.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Rosemary

Enjoyed our stay as always

Partner

10/10

Exceptional

07 Jun 2025

Mary

Location great. Linens lovely. . Bar and rstaurant on the level above the main floor was great and my friends enjoyed the food and the view

10/10

Exceptional

05 Jun 2025

Kathleen

Shopping trip to Belfast. Fantastic location. Beautiful hotel.

Partner

6/10

Pleasant

31 May 2025

Andrew

Staff friendly but very busy and seemed rushed.

Litter lying around stairs gave a very bad impression of what is an expensive hotel

Partner

10/10

Exceptional

31 May 2025

sheila

Luxurious Central Hotel

We were delighted with our room and the central location of the hotel made it possible for us to walk to the event we were attending. The hotel and staff were brilliant

Partner

10/10

Exceptional

25 May 2025

Amanda

Brilliant hotel

Leisure Partner

10/10

Exceptional

25 May 2025

Wendy

Europa Belfast

Great stay. Thank you!

Friends_and_family Family

10/10

Exceptional

18 May 2025

Louise

Great spot

10/10

Exceptional

17 May 2025

Marian L.

Europa hotel was recommended to us by family who had stayed there and we were very happy to find it so conveniently located within a few minutes walk from the central train station.
It was also within an easy walk to the City Hall Centre where most of the local buses and transit circulated.
The room and bathroom was spacious and clean, and there was a nice selection of lounges, cafés, and restaurants on the premises, as well as in the neighbourhood. The piano bar on the second floor was a particularly nice spot for a late night tea or drink. The front desk staff and concierge were all extremely helpful and pleasant, and it was affirming to see the sustainability strategies that the hotel has employed.

Business_and_leisure Partner

10/10

Exceptional

11 May 2025

Emma

This was my 1st visit to the Europa and I was made to feel very welcome, the room was great and I really enjoyed the ambience in the piano lounge. I will definitely stay again.

Leisure Self

6/10

Pleasant

02 May 2025

Amy L

Spacious and clean, but not without problems

The woman who checked us in was great! She explained everything to us and was very friendly. We had booked 2 rooms, which were nicely arranged next to each other. I was impressed with the size of the room, as most rooms I’ve stayed in in Europe have been very small. The room was clean and suited our basic needs. However, when we woke up the next morning and went to shower, the shower did not work. We called the front desk asking for maintenance to come take a look and were told someone would be right up. After over an hour, no one had come. We called again and finally someone came up to see what was wrong. They were not able to fix it and we had to move to another room. This set back our day, ultimately impacting our sightseeing plans. On a positive note, they did allow us to change rooms at our own convenience so we could move on with our day and keep the keys to both rooms. Our other issue was with the piano bar. After arriving back later in the evening we stopped in to have a drink, and while several cocktail servers walked by us a few times, we were not acknowledged until we had to ask someone to help us. We were told we had to wait (almost 30-45 minutes) while the bar was closed to count the till. When the bar reopened, we could then have drinks again. This made zero sense to me! There were several customers still in the bar area, so why would you not wait to count money until closing time?
It’s a nice clean hotel, just too bad we had these little issues affect our stay

Friends_and_family Friends

10/10

Exceptional

26 Apr 2025

Joyce

This hotel is in the top ranking.

Leisure

8/10

Excellent

25 Apr 2025

David

My first experience of the hotel was the Conciege team. One chap in particular was extremely helpful and welcoming - a great first impression of the hotel.

Business Self

10/10

Exceptional

25 Apr 2025

Naomi

Had an enjoyable stay.

Overall I had an enjoyable stay. Happily I was solo but I would not appreciate the see-through bathroom door if travelling with company. It did look stylish though and room had a nice ambiance. Room was generally very clean: small point that the bathroom extractor fan looked dusty which I only noticed when using mouthwash as it was directly overhead. Minor deduction for taxi booked at check-in for next morning not turning up, but they got me a replacement in jig time. On reflection, I think it would be good if guest gets a text confirmation that taxi has in fact been booked or if receptionist books it on the spot in front of guest.

Self

10/10

Exceptional

24 Apr 2025

Thomas

Great Stay

We had a great stay as a couple at the Europa. We stayed for one night. The concierge and reception staff were lovely, and the room was excellent. A very modern and clean hotel. We’d love to stay here again at some point, and would have no hesitation in recommending.

Friends_and_family Friends

8/10

Excellent

24 Apr 2025

Gemma

Very nice hotel, breakfast very busy but lovely food.

Leisure Family

6/10

Pleasant

22 Apr 2025

Verified traveler

Room was small & dusty
Staff very good

Partner

8/10

Excellent

20 Apr 2025

Gary

Europa double room

Excellent hotel, great service from all we dealt with and perfect location. Quiet clean newly refurbed room. Word of advice for any travellers is to be aware of the bathroom in the standard double room....i should have read the description when booking.....the bathroom is a glass box so very little privacy. Not a room type for first weekends away (thankfully this wasn't one of those!) so for stays of more than one night, I'd strongly advice going up a level or 2 to get a \"normal\" bathroom and more storage. All on me, the hotel is excellent as are the staff but i should have read the description better. Would still go back no problem into a bigger room!

Partner

10/10

Exceptional

20 Apr 2025

Everything was just a short walk away. Room was very spacious and well appointed.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Martin

A touch of class

Despite a rather indifferent start( our room wasn't ready at 3:15 for check-in ) this turned out to be a memorable stay.
Our room on the 8th floor was tastefully furnished with excellent decor. Two comfortable lounge chairs and a fine size TV. The bed was huge and so comfortable. Bathroom again beautifully fitted with high quality toiletries supplied. A small crib might be the tea/ coffee tray which only had two small biscuits. Only one carton of water was supplied for a double occupancy room!
The lift experience was novel and efficient.
The Piano Bar was a real highlight and we indulged in excellent snacks there during our stay. It was such a restful and relaxing place to pass some time,enhanced by some beautiful piano playing on Sat night. It would unfair to single out any single staff member as all staff we encountered were polite, friendly and helpful.
A slight issue was the thumping music we could hear late into Sat night.

Partner

8/10

Excellent

12 Apr 2025

Verified traveler

Could improve Europa

Glass wear in Piano bar needs a deep clean
No 0.0 Guinness in stock on a Wednesday
The electronic part of door where your key opens room was missing from outside
Lift system is great

Business

10/10

Exceptional

08 Apr 2025

Derek

Lovely hotel.

Leisure Partner

4/10

Poor

03 Apr 2025

John White

Claustrophobic bathroom w very unreliable flush. Servers quick to pass by but slow to accommodate & oblivious to expressions of gratitude. Good food & attractive public rms but seriously in need of a redo in guest rms.

Leisure Self

10/10

Exceptional

01 Apr 2025

Julia

Absolutely beautiful hotel, cleanliness and staff were exceptional. Can’t wait to return.

Partner