Hôtel des Tonneliers

Hôtel des Tonneliers - Cruche d'Or

France , Strasbourg
STRASBOURG, 6 Rue Des Tonneliers
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75 reviews shown

10/10

Exceptional

31 Dec 2025

Katherine

Very comfortable and conveniently located close to main attractions, such as the cathedral. The host was very kind and helpful too.

8/10

Excellent

02 Nov 2025

ALAN

Yes

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Sheena

A lovely hotel with a comfy bed and spacious bathroom. It is ideally situated for walking to La Petite France, the Cathedral, the markets and much more. We loved it!

Leisure Partner

6/10

Pleasant

04 Aug 2025

Rik

10/10

Exceptional

16 May 2025

Maryse

Charmant petit hotel, bien situé pour explorer, tranquille sur une petite rue

Partner

10/10

Exceptional

04 Dec 2024

yasar

Perfect location, retro design, very clean, that's all what we need !

Leisure Family

10/10

Exceptional

31 Oct 2024

Alfredo

Great place, our housekeeping lady was very friendly, so easy to walk to the main attractions

Leisure Partner

8/10

Excellent

27 Jul 2024

Jared

Right in the middle of all the restaurants and shops downtown. There is no full time staff here and the check in consist of grabbing an envelope with your name on it that has your room key. There is a restaurant Nextdoor though that can help you with anything for the hotel.. AC and room were good

10/10

Exceptional

11 Jun 2024

Mrs S

Overnight Salsbourg hotel

Parking a real nightmare like any city but the hotel was great value for money and the bed was wonderfully comfortable which was such a relief due to our long drive from Calais.
Also there are no lifts so if you end up on the 4th floor like we were, it was a steep climb up 4 flights of stairs with luggage !

Partner

6/10

Pleasant

20 Dec 2023

Michelle

Bad neighbours

The room itself was good - the location was excellent

Unfortunately the room next to us arrived late - and made so much noise -
We banged in the wall and they didn’t take any notice -
As we were 2 females alone we didn’t feel confident knocking on there door at 1 am -

They spent 2 hours arguing loudly and playing music then 2 hours making up very loudly !!!
The walls are very very thin and nobody is in hand to help in situations like this !

Because if this I don’t think I would stay again

Friends_and_family Family

8/10

Excellent

22 Oct 2023

brad

Great location, comfortable beds, very adequate

Partner

4/10

Poor

21 Jun 2023

Julian

I don't usually post poor reviews and I'll start with the positives - location is great, air con worked a treat and the staff were very pleasant on the extremely brief times we saw them.

On the negative, well where to start. The room was tiny, as in when you got out of bed, you had to shuffle sideways to get out of bed. Bathroom was tiny, hair dryer didn't work and there was a used soap on the sink when we arrived, presumably from the other guest.

Carpet was tired and stained, we only had one coffee pod and one towel when we arrived. This was addressed, but the next day, although the room was cleaned and towels replaced, there were no coffee pods and the dirty cups had been left.

Biggest problem is that there is no reception, so you might bump into someone, otherwise it's all by email which is daft. I'd have to say that this was a budget hotel at a 4 star price.

Leisure Partner

2/10

Poor

04 May 2023

Aaron

Sheets had large yellow stains. Air conditioning did not work.
Extremely loud streets outside.

8/10

Excellent

21 Dec 2022

Pierre

The location is perfect. Close to everything to see

Leisure Self

6/10

Pleasant

08 Dec 2022

William

We realized we are taking a room in the middle of town and did not expect much in conveniences. However, no English or German Television; and internet that didn't work more often than it did made staying in the room at night tough after a good day of walking the city.
Our room door blocked the opening of the closet door to the point that we had to put items into the closet via a half opened door.
The room was small and I truly wondered if this was the \"upgraded\" room!

Leisure Family

8/10

Excellent

24 Nov 2022

Gregory

Close to historic old town and great food. The room was quite small and just above the restaurant which was fine when it was closed but could hear them in our room when it was open. There is no lobby or front desk for assistance so it is a contactless entry.

Leisure Partner

10/10

Exceptional

24 Dec 2019

Verified traveler

Lovely family-owned hotel in the centre of town, very conveniently located (20 min to train station, 10 min to bus station and with a convenient tram stop 7 or 8 min nearby). The cathedral is 5 min away, and there are lots of restaurants in the neighbourhood (including at the ground floor of the hotel).

The hotel itself has no reception, so keep an eye for instructions re arrival and the pin to gain access. You can leave luggage and go out.

My triple room had a bath, which was very nice, and the radiator and hot water worked well. All very comfortable. Complimentary toiletries were a nice touch. My dad’s single room was great too. The walls are a bit thin so neighbours watching tv were a bit annoying, but that’s life.

Overall, a very nice stay, and I would certainly consider coming back. Strasbourg is an expensive city where hotels are concerned, and this was quite good value.

Friends_and_family Family

10/10

Exceptional

29 Oct 2019

Verified traveler

Everything was fine. I had no issues. They are very helpful here.

Business Self

10/10

Exceptional

13 Oct 2019

Verified traveler

Absolutely spectacular location, wonderful staff, and couldn't have asked for a better welcome. The rooms are not terribly insulated, and it's easy to hear through the walls, but we were lucky to have quiet neighbors! However, the hotel staff, location, and comfort of the rooms make this well worth an overnight or three!

Leisure Family

8/10

Excellent

16 May 2019

Verified traveler

As long as you have reservations and can check email for instructions on the day of your arrival, you'll be fine. There is usually no staff available. I had a single room, which was small, but clean and had everything I needed.
Hotel is located in a very safe, clean, quiet area, yet close to everything. There is a bus stop very close to the hotel, and tram D stop within a few blocks. I was able to walk from train station with rolling luggage in about 15 to 20 minutes i would stay here again.

Leisure Self

8/10

Excellent

12 Dec 2018

John

Location and value

Excellent location for good value

8/10

Excellent

16 Sep 2018

Mal

Great location but needs luggage storage.

Location is great and rooms are fine, however we arrived before check in with luggage that we wanted to leave. The hotel was unstaffed and only the cleaning lady was present. There didn’t seem to be a procedure in place for luggage storage. We left our stuff with her but it didn’t inspire confidence. In the end everything was fine and we had a nice stay.

6/10

Pleasant

27 Aug 2018

Cuneyt

Very good location with fair price

The hotel does not look attractive from outside, which is upper floor of a restaurant and you need to learn the access code in advance, cause there is no one around to open the door for you, we waited like 15 minutes in front of the hotel till another guest came out so that we were able to get in. Although we had difficulties in the beginning we liked the hotel and the room, it was a medium sized room having all the basic things, considering the price it was above our expectations. Overall, I would recommend the hotel to everyone especially taking into account the location which is in the heart of the city and close to everything.

Partner

2/10

Poor

06 Aug 2018

Debra

do not assume your room will include electricity

Came back to the room after dinner, only to find there was no electricity in our room! The guest next door arrived shortly after, and her room was also affected. The both of us desperately tried calling the emergency numbers given to us at check-in. One of them rang to the phone we were standing next to in the hallway! The other line was never picked up. (There is no overnight staff physically present, apparently). We packed up and left, spent the night in the train station, so we could have access to any power source. Made an additional trip that next morning to discuss what happened, and still there was no staff on site! I couldn’t even let anyone know we were leaving (we prepaid through hotels.com), and simply hung our room key on the pegboard by the door. And hotels.com has been extremely unhelpful about this, we would like a refund for the night our room was not habitable, they are suggesting a credit for future booking, as if I would ever use their service again.

Family

6/10

Pleasant

12 May 2018

Verified traveler

The room I rented did not match the photo. The main problem was the desk area was extremely tight to get to and to try and work.

6/10

Pleasant

20 Jan 2018

Caroline

close to the cathedral

very close to the cathedral but need to take time to walk from the train station

6/10

Pleasant

02 Feb 2026

jacques

Le personnel très courtois .
Mais quelques petites bêtes noires sous le cadre de la porte de la salle de bain.
Et pas ou peu d’isolation sonore avec la rue qui n’est que passante .

Partner

6/10

Pleasant

04 Jan 2026

Martha Eugenia

La ubicación es excelente!
Se puede mejorar la limpieza de la alfombra de la habitación y el colchón, ya que no era cómodo.

Leisure Family

8/10

Excellent

04 Jan 2026

Auriane

Pas de petit déjeuner compris mais plusieurs possibilités dans le quartier

Partner

10/10

Exceptional

01 Nov 2025

Viviana Lucia

Sehr netter Service

8/10

Excellent

03 Oct 2025

PAOLA

Pas de petit déjeuner inclus dans le prix.

Business

10/10

Exceptional

22 Aug 2025

Amandine

Très bien

Partner

8/10

Excellent

09 Aug 2025

Burre-Espagnou

Très bon emplacement pour visiter Strasbourg. Super accueil, chambre qui le job pour une ou deux nuits.

Leisure Family

10/10

Exceptional

27 Jul 2025

ALI

Harika deneyim

Merkezi konum, tarihi bina, kibar ve yardimsever otel sahibi

Friends_and_family Family

4/10

Poor

23 Jul 2025

Tina

Had rooms at the top floor under ceiling. Poorly ventilated and damp. Rooms had carpets that did not improve the indoor climate.

Friends_and_family Family

2/10

Poor

23 Jul 2025

Mehmet Serkan

Check-in saatinden çok sonra gece 11 gibi giriş yapmamıza rağmen sabun ve havlu banyoya konulmamıştı. Bu sebeple yol yorgunu olarak dinlenmek için geldiğim otelde duş alamadım.

Lavabo musluğu lavoboya o kadar yakın ki elinizi dokundurmadan yıkamak çok çok zor .

Yatak, çarşaflar ve yastıklar yeterli düzeyde temizdi.

Bir gün sonra otel personeline yukarıda bahsettiğim sabun ve havlu durumunu söyleyince hemen getirdiler.

Otel çok merkezi bu anlamda konumu çok iyiydi .

Partner

10/10

Exceptional

20 Jun 2025

STELA

Confortável e de ótima localização!

Hotel muito bem localizado, bem no centro histórico, próximo à catedral, à vários restaurantes e também à saída do passeio de barco e de trenzinho.
A rua é um charme.
O hotel é aconchegante e o quarto e o banheiro são confortáveis e de ótimo tamanho.
O hotel não serve café da manhã, mas indica um restaurante ótimo bem próximo que tem um café da manhã super completo e gostoso!

Partner

8/10

Excellent

22 Apr 2025

Maryse

Hotel trés bien placé, personnel accueillant, prix abordable, je recommande vivement ! Merci pour avoir gardé nos sacs en attendant de partir pour l’aéroport.

Leisure Friends

8/10

Excellent

21 Apr 2025

Risto

Cat Peoples

The hotel when you are travelling with Cats, is excellent. Strongly recommended!

Partner

8/10

Excellent

09 Mar 2025

Robin

Got all what you need for a good price

Leisure Self

8/10

Excellent

24 Feb 2025

Véronique

Chambre confortable et agréable, à proximité du centre.

10/10

Exceptional

22 Jan 2025

Alain

Service très bien dommage que je me le suis trouvé paralysé a l'hôtel et tous le excuses au personnel

Self

8/10

Excellent

18 Nov 2024

nathalie

Hôtel bien situé, bonne literie, bon qualité/prix

Partner

10/10

Exceptional

27 Oct 2024

Vanessa

Så trevlig personal! 10 poäng

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

Dimitrios

Εξαιρετική εξυπηρέτησης, πολύ φιλικό προσωπικό και με διάθεση να βοηθήσει, ευρύχωρο μπάνιο, το δωμάτιο ομως χωρίς αρκετό χώρο γύρω απο το κρεβάτι. Ευρύχωρη όμως ντουλάπα. Ξενοδοχείο σε κεντρική τοποθεσία.

Business

8/10

Excellent

10 Oct 2024

Sigrun

Sehr nettes Personal
Sehr zentral unkomplizierte Abwicklung.

Leisure Friends

6/10

Pleasant

29 Sep 2024

Ellen

Liegt zentral in einer Straße mit vielen Bars und Restaurants. Entsprechend laut ist es.

Leisure Self

10/10

Exceptional

18 Aug 2024

Olivier

Hotel idéalement situé dans le centre de Strasbourg. Attention, pour ceux que ça dérange, il n'y a pas d'ascenseur.
Chambre très propre et lit confortable.
La climatisation était réglée à 18°C à notre arrivée, on a dû ouvrir les fenêtres pour réchauffer la chambre. Dommage de dépenser autant d'énergie pour rien.
En tout cas, excellent rapport qualité-prix.

Partner

4/10

Poor

12 Jul 2024

nicolas

Pas.terrible

Pas de parking.
Rouille dans salle de bain
Pas de wifi.
Pas de personnel d accueil
Acces hotel difficile
Cher poir ce que sait

Friends_and_family Family

10/10

Exceptional

20 Jun 2024

Katinka

Super friendly staff, excellent location, small but beautiful and clean room, coffee, water and soaps included.

Only thing we missed was the Wi-Fi password. The ones given to us didn’t work and we couldn’t find staff again to ask for the right one.

Leisure Family_with_children

8/10

Excellent

17 Jun 2024

Verified traveler

Très bien

Hotel propre, calme et bien situé mais la chambre (pour 3 personnes) ne comporte qu'une seule prise electrique et malheureusement c'est un problème surtout si on ne le sait pas donc je vous informe, prevoyez des rallonges / prises multiple

10/10

Exceptional

08 Jun 2024

Michael

Nette Gastgeber. Sehr zentrale Lage, dadurch in der Nacht etwas lauter.

Leisure Friends

4/10

Poor

27 Apr 2024

Stefano

E’ la prima volta che riservo un tavolo al
ristorante dell’albergo alle 20,30 e quando mi presento mi si dice di aspettare 10 minuti che poi diventano 20 nella reception dicendomi che è arrivata una grossa tavolata e non avevano spazio, mi ha proposto pure di mangiare all’aperto con 8 gradi,forse era meglio dirmi che si erano dimenticati della prenotazione. Mi hanno offerto 2 cremant in bicchieri sporchi di rossetto per farmi attendere. Inqualificabile.
Unica nota positiva la posizione strategica.

Leisure Partner

8/10

Excellent

19 Dec 2023

Concepción

Zona en todo el centro _casco histórico a 1minuto de la catedral.
Habitación espaciosa y cama super cómoda.
Almohadas muy cómodas.
Todo muy limpio y práctico.
Aunque el lavabo muy aparatoso e incómodo, demasiado grande y alto.
La ducha no tenía cortina y el agua salpicaba demasiado al suelo.
En general estupenda y perfecta ubicación.

Leisure Family

4/10

Poor

25 Nov 2023

thomas

Personnel très gentil et à l’écoute.
Mais wifi très faible et discontinu, odeur de moisi dans toute la chambre, propreté douteuse. Dommage.

Business Self

10/10

Exceptional

19 Nov 2023

YASAR

At the very center of strasbourg

At the very center of everything, next to the cathedral. A lovely place to stay.

Friends_and_family Family

10/10

Exceptional

13 Nov 2023

Gomado

Bon sommeil

Tres cool j ai aimé lit très confortable

Friends_and_family Friends

8/10

Excellent

08 Nov 2023

Silvia

Très bien placé très bonne literie.

6/10

Pleasant

11 Sep 2023

Francisco Javier Melendo

Nos dejaron el sobre con la llave en un mostrador, no nos atendíó nadie, como hay que pagar por adelantado, y cuando lo dejamos se quedó la llave en un casillero.
Limpieza aceptable pero el mobiliario muy viejo y poco práctico.
La moqueta dejaba mucho que desear.

Leisure Family

10/10

Exceptional

02 Sep 2023

Matthias

Very good in the city center

2/10

Poor

20 Aug 2023

Lorena

The room was horrible loud the complete night. The walls seem to be out of paper. We could hear basically all other guest next to us and above us, speaking, shower, coffee machine. And the worst was the party next to the hotel the complete night! O would never book this hotel again!

Leisure Partner

8/10

Excellent

14 Aug 2023

Klara

wirklich kleines Zimmer (bei dem Preis eigentlich ok), aber für 1-2 Nächte ideal; man möchte die Zeit nicht auf dem Zimmer verbringen
einziger Wehmutstropfen: die Regelung der vergessen Dinge hat überhaupt nicht geklappt. Email wurde nicht beantwortet und der telefonische Rückruf erfolgte auch nicht- das ist schade.

Leisure Family

8/10

Excellent

19 May 2023

Ingrid

Sehr zentral gelegen.
Personal super nett und hilfsbereit.

Leisure Friends

10/10

Exceptional

21 Apr 2023

marianne

Un séjour parfait.
Une très belle chambre, bien équipée.
Une équipe très sympathique et a l écoute.
Un emplacement idéal, la petite place juste à côté est adorable et la cathédrale a 5 minutes.
Je recommande fortement !

Business

8/10

Excellent

19 Apr 2023

Gabriela

Kleines, sauberes, freundlich eingerichtetes Hotel direkt im historischen Stadtzentrum. Freundliches Personal, wenn auch die Kommunikation vorab per Email etwas schleppend lief. Leider wurde kein Frühstück angeboten.- Obwohl das Hotel direkt im Ausgehviertel liegt, war es überraschend ruhig.

Business Self

10/10

Exceptional

26 Mar 2023

Paule

Chambres confortables et bon rapport qualité prix pour cet hôtel très bien situé

Leisure Family_with_children

10/10

Exceptional

20 Feb 2023

JEAN-MARC

parfait

confortable, propre, bien situé

Partner

8/10

Excellent

04 Dec 2022

Maria

Bon rapport qualité prix

Leisure

2/10

Poor

03 Sep 2022

Verified traveler

Hôtel très sale

Hôtel très sale. Il avait trop de puisiere. Il n'y avait qu'une prise. Personne ne nous a accueilli... pas d'ascenseur

Friends_and_family Friends

6/10

Pleasant

30 Aug 2022

Verified traveler

Small room and bathroom. Could be cleaner. Coffee in the room.
Comfortable bed. It would be nice to add shower curtain in the bathroom.
4 floor without elevator.
Hotel directly in the city center and near to a lot of bars and restaurant.
Parking available but not so easy to find. Be careful if you have a big car because the parking is pretty small.
We contacted the hotel several times per email to book a parking place and had to call also several times to get an answer... In the meantime we were spammed with messages several times a day to get the same information about the check in and out.

Partner

8/10

Excellent

05 Aug 2022

Sylvie

un bel endroit !

Une chambre super agréable avec un très bon confort de literie ! on a très bien dormi malgré un peu de bruit en bas (les chambres donnaient sur la terrasse de restaurants) mais franchement l'isolation phonique est tout à fait correcte !

Friends_and_family Family

4/10

Poor

07 Jul 2020

Cathy

Personne dans l’hôtel à notre arrivée dans l’après-midi. Pas de serviettes dans les chambres, j’en ai trouvé en cherchant dans le couloir dans un placard, le code du wifi est erroné et il n’y a qu’une seule prise dans toute la chambre pour 3 personnes. J’envoie un message à l’hôtelier qui m’avait envoyé un sms le matin pour donner le code de la porte d’entrée, aucune réponse. Dommage car bien situé.

Leisure Family

10/10

Exceptional

05 Jan 2020

Norbert

Ein sehr angenehmes Hotel mitten in der Altstadt

Die Matratzen des großen Doppelbettes waren sehr bequem. Gute Decken, 3 Polster. Alles sauber und angenehm.
Von einem Zimmer mit französischem Bett würde ich einem (älteren) Paar abraten: es ist sehr schmal (ca. 1,40 m ?), wahrscheinlich nur eine gemeinsame Decke ...
Das Frühstück ist ausreichend, mit Croissant, Baguette, Butter, Käse, Schinken, Joghurt, Orangensaft, Tee/ , Honig, Aufstriche - auf jedenfall preiswert - 8,- Euro.
Das Comfort-Doppelzimmer ausreichend groß.
Starke Heizung. Leider ist die Beleuchtung nicht sehr stark - ein Problem beim Lesen.
Das Service sehr nett und zuverlässig. Die Zimmer werden immer gereinigt, Betten schön gemacht, Bad geputzt.
Das Zimmer war hofseitig im 1. Stock - man hört einen Ventilator durchgehend laufen. Bei geschlossenem Fenster kein Problem.
Die Klimaanlage scheint neu zu sein. Das Bad ist neu und sauber.
Die Lage ist sehr gut - schön zentral. - Draußen nette Pubs und Geschäfte.

Partner

8/10

Excellent

04 Jan 2020

OURDIA

Séjour à Strasbourg

Dans l'ensemble très bien, mais un bémol sur le petit déjeuner.
Le café était immonde, le jambon sortait du sachet encore gelé.
Quand on a demandé du thé, on nous a proposé des infusions.

Friends_and_family Family

10/10

Exceptional

17 Dec 2019

Verified traveler

部屋が綺麗

部屋が綺麗

Friends_and_family Family