Hôtel De l'Ill

France , Strasbourg
STRASBOURG, Rue Des Bateliers, 8
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75 reviews shown

6/10

Pleasant

27 Dec 2025

Thomas

Overall, the location and services of this hotel are fine, the staff is good, breakfast is fine. It all comes down to the room we had, 01 right outside off the lobby. This room is not acceptable for a modern tourist hotel. The bathroom was not separated from the rest of the room at all and the shower flooded the whole bathroom area. Outside the room, other guests and staff used the small courtyard as a smoking area and it was often completely smoke filled and smoke smelling. All but the room were ok for us

Leisure Friends

8/10

Excellent

22 Dec 2025

Stephanie

This is a lovely hotel that is clean and close to the sites of the city. You are within walking distance to the Petite France district which houses the cathedral, Christmas markets, shopping and many restaurants. We stayed in an apartment which was lovely, it was well appointed, clean and comfortable. The breakfast is a wonderful perk with generous offerings. We were, however; disappointed with the service we received. Upon arrival, we were made to wait some time and not given appropriate information for our stay including; check-out times, cleaning, the location of our apartment and assistance with our baggage even though we requested it. We were also given the keys to the wrong room and entered a room that was occupied. Our keys never worked throughout our entire stay and we had to get new ones every time we came and left which was quite inconvenient. We were told that we could not lock our room from the inside as this is why the keys were not working, which made us quite uncomfortable, We also requested cleaning and left our door sign out from 11am-11pm and our room was never cleaned. We really enjoyed the room and location of the hotel, but the service left something to be desired.

Leisure Partner

10/10

Exceptional

15 Dec 2025

jeffrey

Great place. Amazingly clean. Easy check in.

8/10

Excellent

15 Dec 2025

LINDA

Location is fantastic. Photos of exterior are not available on we site, which made it hard to understand that it's exterior is just a door on a busy street. Photos of rooms are representative. breakfast hit or miss as far as heat of goods offered. Breakfast didn't change. always had scrambled eggs (sometimes cold and barely cooked), bacon (as sometimes cold), baguette (no toaster), pastries, deli meat and cheese, and 1 coffee machine which was always busy. Beds comfortable, but sheets were rough or well worn. Would stay here again. Location to Christmas markets is very walkable and beautiful.

Leisure Friends

6/10

Pleasant

11 Dec 2025

GLORIA

We reserved an apartment. It wasn’t ready when we arrived. We went to explore the town. Came back got our key, come to find out it was already occupied. Went back down to the front desk. They gave my husband and I a one bedroom apartment and asked my son to stay in a separate room for free due to insurance purposes. Was disappointed. We asked if we could purchase breakfast, their response not possible it’s already booked.

Leisure Family

10/10

Exceptional

10 Dec 2025

Jack

Staff was incredibly helpful, room was wonderful, and the location was perfect. Highly recommend!

10/10

Exceptional

10 Dec 2025

Elena

Very clean, very friendly and helpful staff. Very close to the cathedral and old town so you can go back to your room as you need throughout the day!

Leisure Friends

10/10

Exceptional

07 Dec 2025

Marian

Small hotel, ideally located for visiting the city. Yes, rooms are small but they were more than adequate for our stay. Breakfast was included there was a good choice. You could get tea and coffee at any time day or night which was a nice touch. All of the staff we encountered were very friendly and helpful.

Leisure Family

6/10

Pleasant

07 Dec 2025

Patricia

We were two couples staying in Standard rooms. Both were very tired although obviously clean. Needing updating to flooring, painting etc. The shower in one bathroom leaked over the floor and had no holder to put the shower head in. It is such a shame. The staff are lovely and the location perfect, near to the old town, cathedral etc. But the condition of the rooms needs to be addressed for us to recommend a return.

8/10

Excellent

05 Dec 2025

Christine

Hotel L'lll has a pleasant staff and check in was easy. Our room was a handicap room and the bathroom was roomy. The breakfast was nice and a coffee machine is available 24 hours. It is a great location.

Leisure Family

10/10

Exceptional

23 Jul 2025

Gabriel

I had a fantastic stay at Hotel L’Ill in Strasbourg! The service was outstanding—every staff member was warm, helpful, and always ready to assist with a smile. The location is perfect, tucked away in a quiet spot but still just a short walk from the heart of the old town and all the main sights.

The breakfast was a pleasant surprise, with a variety of fresh and tasty options to start the day right. The entire hotel was clean and comfortable, and I felt very well looked after throughout my stay.

Highly recommend this place if you’re visiting Strasbourg—great value, wonderful people, and an unbeatable location.

Leisure Family

10/10

Exceptional

13 Dec 2024

Cheryll

The staff are very helpful.

Leisure Friends

10/10

Exceptional

08 Dec 2024

Catherine

Extremely friendly staff made to feel welcome. Very good choice at breakfast. Rooms on the small size including the bed ! Very clean though. Great location.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2024

Aysegul

This was a great hotel with friendly staff. Our triple room was clean and floor plan was practical with shower area and bathroom being separate. Breakfast spread was great with fresh bread and yummy croissants every day. There was a paid parking closeby so it was good to leave the car and walk everywhere. Cathedral and Petite France were only 10 minute walk. Will stay here again if we travel to Strasbourg.

Leisure Family

10/10

Exceptional

12 Jun 2024

Kevin

Good location. Skip breakfast at the hotel.

Leisure Family

10/10

Exceptional

14 Oct 2023

Alnoor

L’Hotel de L’Ill is exceptional value for the price. It’s very close to most places you may wish to visit in Strasbourg. It’s location is less than a minute from the river and the promenade which runs along this side of the river. The staff are friendly and welcoming and will try to accommodate you as far as it is reasonably possible.
We would strongly recommend this hotel.

Leisure Family

8/10

Excellent

24 May 2023

Harry

Perfect for a vacation stay.

Very pleasant hotel.
Excellent location in the heart of Strasbourg.
Good service.
I would highly recommend the Hotel de L'Ill.

Friends_and_family Family

10/10

Exceptional

10 Sep 2022

Verified traveler

A well run family establishment

Very friendly family run establishment. 5 minutes away from the cathedral, meters away from the quai des Bateliers. The staff was very kind and accomodating. I would stay there again in the future rather than at bigger hotel chains.

Business

10/10

Exceptional

27 Nov 2021

Valery

Excellent location with a very friendly staff. What is important - awesome spirit inside the hotel.

Business

10/10

Exceptional

17 Jul 2020

Lacey

Affordable, clean, good service.

Very friendly staff. Helpful. Everything was extremely clean and the hoteliers followed all COVID prevention measures. Our room was small but comfortable. The hotel is in a nice, quiet location close to many restaurants and about 3 minute walk from a parking garage (about €20/night) and 5-7 minute walk from the cathedral.

Partner

10/10

Exceptional

17 Dec 2019

Nazneen

Everything was great!

Super convenient location...bus stop around the corner to main station and only a few minutes walk to Cathedral. Room was clean ..no complaints.
Can't rate the staff highly enough...so nice and friendly! I will definitely stay here again when I come to Strasbourg!
Thanks for a lovely stay!

Self

8/10

Excellent

20 Nov 2018

Verified traveler

Nec plus ultra

Staff was most friendly and welcoming; gave invaluable information as to sites, restsurants, parking, getting around. Definitely eould stay here agsin for that as well as central location

Family

8/10

Excellent

14 Jul 2017

Poundie

Fine hotel.

The hotel was fine. It had an elevator that worked, the rooms were comfortable, the staff was good, and breakfast was acceptable, the location was great.

Partner

8/10

Excellent

26 Jun 2017

Julian

Strasbsbourg

Easy to find, and close to,old town incl cathedral.

6/10

Pleasant

30 May 2017

Verified traveler

AC was broken, elevator was out of service.

Partner

8/10

Excellent

10 Dec 2016

Allison R

Perfect Small and Cozy Hotel

This hotel was great overall! The staff was really friendly, personable, and were able to communicate at ease in French, English and German. The rooms were a bit small (which is typical in French hotels), but very cozy and clean. The area the hotel is in is also very close to a bus stop, a 5 minute walk from a tram stop, and a 15-20 minute walk from some of the major attractions in Strasbourg. As a solo traveller, I felt safe, looked after, and cared for staying here. I would definitely recommend it and come back again!

8/10

Excellent

03 Dec 2016

Berkley

Walk-up traditional Euro hotel

Great location, just few minutes walk from all of old Strasbourg sights. Extremely nice staff! Small room, creaky floors, OK bathroom, no elevator. Overall, the expected for the age of hotel. We enjoyed 3 nights there.

8/10

Excellent

09 Dec 2015

Philip

Relocation

2 nights stay looking at schools in Strasbourg for our move. Hotel convenient quiet and staff friendly & helpful

8/10

Excellent

24 Aug 2015

Verified traveler

Good hotel

Very pleasant and helpful staff member on reception. Our room came with a very nice balcony. Beds were pretty comfy, air condition was good. The bathroom was spacious although the shower wasn't great, you had to hold it with one hand and there was no screen/curtain so the floor got quite wet.

Also, we booked 3 singles but were given a double and a single which was a bit of a shame.

Family

6/10

Pleasant

14 Jul 2015

Hilkka

Good service, all around decent.

The hotel was cosier than big chain hotels, the location was conveniently close to the old town and the customer service was great. The personnel went out of their way to help us when the taxi strike caused us unforeseen trouble. Excellent service.

The room was nice but the bathroom was not very private, what with the unlockable glass door and windows opening to the shared terrace. No dealbreaker though.

Partner

6/10

Pleasant

30 Dec 2014

Shekhar

Average but nicely located hotel

Averagely comfortable.

Partner

10/10

Exceptional

04 Oct 2014

Verified traveler

Great value

Spotless, comfortable, good location. Helpful staff.

8/10

Excellent

11 Jun 2014

Verified traveler

Excellent service.

A very good stay. Patrick at the front desk in very knowledgable regarding local restaurants and sights. He also provides French lessons at no additional charge.

10/10

Exceptional

05 May 2013

bryna

great location; easy to walk to sites; fine restau

would certainly go back; the staff was terrific and all was very comfortable and clean...and athe price was right.

8/10

Excellent

27 Jun 2012

Junior

Great Staff, Nice Hotel, Loud Bar Next Door

The staff was very nice and friendly. Room was small compared to similar priced hotels in the US. However, it was clean and the bed very comfortable. It was warm during the day so we opened the window to cool the room. Unfortunately, the bar traffic across the street was on the loud side. Location-wise it was ideal for visiting the sites near the cathedral - an easy 5-10 minute walk.

8/10

Excellent

01 Feb 2026

Clara

Bien

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

diana

Todo estuvo excelente

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Iara

Funcionários educados , apenas a acessibilidade ao local que devido a ser por escada , se for pessoas de mais idades possa incomodar. Mas o ambiente em si é bem espaçoso e muito bem equipado

10/10

Exceptional

02 Nov 2025

Marie

Väldigt trevligt läge, nära till allt men ändå lugnt. Hjälpsam personal och trevlig frukost.

Partner

4/10

Poor

26 Sep 2025

Francesco

La camera è molto piccola e buia (illuminazione quasi assente). Non c’è spazio neppure per appoggiare una valigia. Insonorizzazione assente e chiunque passi nel corridoio è come fosse in camera. Colazione discreta e posizione ottima per visitare la città.

Business

10/10

Exceptional

17 Sep 2025

Isabelle

Self

10/10

Exceptional

12 Sep 2025

Irmgard

Aussergewöhnlich freundliches Personal.

Leisure Friends

8/10

Excellent

07 Aug 2025

Miguel

El hotel es muy modesto, no está a la altura de 3*. Eso sí, muy nuevo, muy limpio y muy amables. Dan café y bollos gratis todo el día, lo que hace que les suba la puntuación.

Leisure Partner

8/10

Excellent

17 Jun 2025

Sandra

Gute Lage, viele Sehenswürdigkeiten sind zu Fuss innerhalb 15-30 Gehminuten zu erreichen.
Abzug, Rührei, Speck, etc. waren am Frühstücksbuffet kalt.
Sehr warm im Zimmer und der Ventilator hilft nur bedingt.

Leisure Self

8/10

Excellent

08 Jun 2025

DOMINIQUE

Notre passage à Strasbourg

Nous gardons un très bon souvenir de cet hôtel que je recommande sans hésitation
Proche du centre et proche d'un parking souterrain
Personnel parfait et à l'écoute
Ma note serait de 9/10

Partner

10/10

Exceptional

26 May 2025

Verified traveler

Charmantes Hotel am Rande der Altstadt

Charmantes Hotel, mit Bus Nr. 10 ab dem Gare Centrale sehr gut erreichbar, in unmittelbarer Nähe der Altstadt (zur Kathedrale ca. 5 Min. Fussweg), sehr freundliches Personal, Kaffee sowie Croissant, Pain au Chocolat und Früchte konnte man im Frühstücksraum jederzeit kostenlos geniessen.

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

David

Hotel muy bien situado, cerca de la catedral.

Hotel muy bien situado, cerca de la catedral. Habitación y baño pequeño pero funcional. Desayuno excelente, no paraban de reponer!! Excelente, 100% recomendable.

Partner

10/10

Exceptional

03 Apr 2025

Olivier

Chambre minimaliste , SDB moderne et petit déjeuner varié. Le plus : boisson et gâteaux / viennoiseries/fruits en libre service gratuit .

Partner

8/10

Excellent

30 Mar 2025

Andreas

Great location near the \"vieille ville\". Park the car and do the rest by foot. The house itself could use some renovation, but this is more than made up by the very friendly and helpful staff and the cleanliness of the rooms. Good breakfast. Bottom line: a very good base to discover the heart of Strasbourg. We would stay there again.

Leisure Partner

10/10

Exceptional

29 Jan 2025

Cecile

Stras pour les intimes

L’hôtel est à proximité, du cœur du centre historique, ce qui nous a permis de visiter cette ville, chargée d’histoire.

Partner

10/10

Exceptional

29 Dec 2024

Marie-Luc

Tout était parfait!

Leisure Family

10/10

Exceptional

23 Dec 2024

Diana

La struttura è in una posizione ottimale, vicino alla Cattedrale di Strasburgo. Nonostante questo è anche un posto silenzioso. Il personale è gentilissimo e sempre disponibile a rispondere prontamente a qualsiasi esigenza.

Leisure Friends

8/10

Excellent

03 Oct 2024

François

Very good rénovation !

Leisure Partner

10/10

Exceptional

24 Aug 2024

Nathalie

Strasbourg facile.

Chambre triple agréable et confortable. Belle sdb avec double vasque. Produits de bain disponibles.
Très bon petit déjeuner sucré et salé.
Très proche du centre ville.
Bon rapport qualité-prix pour Strasbourg. Parking gratuit de 19h a 9h dans la rue.

Friends_and_family Family

10/10

Exceptional

15 Aug 2024

Daniel

Les petits déjeuners sont excellents . Tranquille, matelas confortable, on y dort bien. Très très bien situé, tout à pied. Seul point négatif, pas de petit réfrigérateur dans les chambres.

Leisure Family

8/10

Excellent

15 Jul 2024

Wim

Nice staf good hotel

Leisure Family

6/10

Pleasant

12 Jul 2024

Torben

Great location

Nice small city hotel.
The receptionist was a one-man army, taking care of reception and breakfast 👍
Breakfast was not overwhelming, but it had all you needed.
Short walking distance to the beautiful city centre.
I'll never be a fan of separated toilet and bathroom, hence lower score.
Lights in the room and in the bathroom did not work..

Friends_and_family Family

8/10

Excellent

09 Jul 2024

Verified traveler

Familjär känsla

Mysigt hotell med väldigt trevlig personal. Ett äldre hus och rum med egen karaktär, mer känsla av att bo hemma hos någon än ett hotell. Härlig terass utanför rummet. Frukosten var rätt liten men fräsch. Närheten i Strasbourg är ett plus.

Friends_and_family Family

10/10

Exceptional

01 Jul 2024

Ricardo

A nossa estadia foi ótimo, o atendimento muito bom, o Atendente fala ingles, frances e Alemão o que ajuda demais. O quarto é muito bom e curtimos demais nossa estadia. O cafe da manha achamos um pouco fraco mas mesmo assim ainda é bom.

Friends_and_family Family

6/10

Pleasant

11 Apr 2024

Eduardo

Sin parking,

Leisure Partner

10/10

Exceptional

05 Mar 2024

Nathalie

très agréable séjour

Séjour très agréable; l'accueil est particulièrement chaleureux et le service très efficace. La propreté est parfaite, le petit déjeuner copieux.

Partner

10/10

Exceptional

11 Oct 2023

Anne

Hyggelig eiere. Lettvindt, midt i byen, trygt da døren er låst hele døgnet og en må ha k8de for å komme inn. Bra frokost, bør stå rett pris på frokosten.

Leisure

10/10

Exceptional

22 Sep 2023

FABIEN

Excellente adresse

Très bien situé, à 2 pas du centre historique, cet hotel est très propre et l'accueil est vraiment sympathique .Chambre et salle bain correctes, pas de bruit alors que l'hôtel était complet Seul petit bemol, le petit-déjeuner est moyen (une seule viennoiserie, baguette bon marché, salade de fruit bof...)

Partner

10/10

Exceptional

20 Sep 2023

Juyong

깨끗하고 좋습니다. 직원들도 친절하고 패밀리 호텔이라 호텔 운영에 진심이 느껴집니다.

Business Self

10/10

Exceptional

20 May 2023

Veronika

Das Hotel lag direkt am Fluss, wenige Schritte von der Altstadt entfernt und direkt am Studentenviertel. Das Zimmer war klein, aber alles drin, das Personal ausgesprochen freundlich und hilfreich. Das Preis-Leistungs-Verhältnis war unglaublich!

Leisure Partner

10/10

Exceptional

17 Apr 2023

Verified traveler

Hôtel familial de bonne qualité

L'accueil était très sympathique.
La chambre était certes assez petite mais avec un grand lit confortable et le tout d'une grande propreté.

Self

8/10

Excellent

03 Nov 2022

Marcus

Schade war, dass man in der Nacht das Fenster nicht öffnen konnte. Es war eine Durchgangsstraße zwischen zwei Feiervierteln. ansonsten wirklich top.

Leisure Family

8/10

Excellent

18 Oct 2022

Margarethe

Super Lage für den Städtetrip, die Innenstadt ist in ein paar Minuten erreichbar. Das nahe Parkhaus ist zwar nicht gerade günstig, aber empfehlenswert. Das Frühstück auch sehr gut. Am Abend hatten wir wegen lautem Partylärm die Fenster geschlossen. Fazit: Preis - Leistung voll ok, wir kommen wieder gerne.

Leisure Partner

10/10

Exceptional

11 Aug 2022

Birger

Strassbourg med venner.

perfekt beliggenhed. sød og venlig betjening. dejligt morgenbord(med det \"hele\") meget effektiv aircon.

Friends_and_family Family

10/10

Exceptional

31 Jul 2022

Naoki

スタッフとの距離の近い家族経営的なホテル

滞在中に個人的な困難が発生したのですが，親身になって対応していただき大変感謝しております．安心して滞在できるとても良いホテルです．周囲環境も良く，静かだし，旧市街からも近いです．レストランも豊富です．

Business

10/10

Exceptional

25 Dec 2021

Yousra

A refaire

Super hôtel ! Personnel très accueillant ! Hôtel familial et proche des places emblématiques. Très bon rapport qualité prix . Nous avons séjourné dans une chambre pour trois adultes. La chambre est spacieuse et fonctionnelle.

10/10

Exceptional

18 Nov 2021

Thomas

Séjour très agréable dans un hôtel familial

Séjour très agréable dans un petit hôtel familial situé au cœur de Strasbourg. L'hôtel se démarque surtout de part son accueil très chaleureux et son ambiance authentique. Le lieu certes sans grandes prétentions, est extrêmement propre et bien entretenu. On s'y sens très bien et les lits sont très confortables !
Le petit déjeuner est également très bon et généreux.
C'est selon moi un hôtel parfait si vous souhaitez découvrir Strasbourg de façon authentique tout en vous sentant comme à la maison.

Business

8/10

Excellent

25 Nov 2019

Christoff

goede ligging, vriendelijke ontvangst, gewoon ontbijt, kamers wat klein en aan vernieuwing toe

Leisure Friends

8/10

Excellent

06 Oct 2019

Verified traveler

Accueil agréable, petit déjeuner très copieux.
La chambre (prix entrée de gamme) est un peu petite surtout un coté du lit double est à moins de 30 cm du mur, ce qui risque de poser problème à personne forte ou avec un léger handicap moteur, donc à préciser à la réservation.
Sinon rien à signaler

Leisure Partner

8/10

Excellent

26 Aug 2019

jerome

adresse à recommander

Étant à Strasbourg pour visiter la ville à pieds, nous avons apprécié la proximité du centre historique, l'accueil et la disponibilité du personnel , la qualité du couchage et les petits dejeuners copieux (et ce malgré l'étroitesse bien secondaire de la salle de bain).

Partner