Name: Hotel Mountain Paradise
Address: La Fortuna, Alajuela, CR

10/10

Exceptional

25 Jul 2026

James

we would highly recommend to any one planning to visit Costa Rica to come to this place and stay for all of their excursions. The staff and the facility were exceptional. everyone was very kind and especially the man that served us at breakfast.

2/10

Poor

23 Jul 2026

Matthew P

There are far too many incredible hotels in the area (like Nayara Springs or Volcano Lodge) to waste your money on a property that blatantly lies to its guests. Before booking, I explicitly reached out to ask if any construction was planned during my visit. Greivin Vega from the hotel assured me in writing on March 1st that there was \"nothing scheduled that would affect stays between June and August 2026.\" This was a flat-out lie. A significant portion of the buildings were under full construction—and clearly had been for some time. The construction started at dawn and blasted straight through until dusk, seven days a week (Monday through Sunday). So much for a peaceful and romantic vacation. They advertise two restaurants, but only one is operational. The second restaurant—located outside the hotel grounds—looked completely abandoned. The Wi-fi connection was extremely spotty. Even ignoring an \"act of God\" lightning strike on our villa, the pre-existing condition of the room was unacceptable. Almost everything had to be fixed at one point or another. The main reason I booked this hotel was for the private pool which was a total bust. Tiles were peeling off the bottom, and the jets controlling the water temperature kept shutting off. The water was constantly fluctuating between boiling hot and freezing cold. The roof leaked, and on multiple mornings we had no running water. The bathroom \"waterfall feature\" is just a cheap gimmick that adds zero value. Food and drinks only +.

8/10

Excellent

22 Jul 2026

Randall

This property is situated at the end of a road near La Fortuna. Very little signage from the main road so getting there in the dark was kinda scary. Check in was fine and the rooms are spread out in bungalows throughout the lush landscape. This was in July and the rain was constant, especially at night. The room was dissapointing as it is just basic furnishings in an open room. Our waterfall shower had a frog in it. Bugs were present, but with all the moisture it should not be surprising. The TV is up on an adjacent wall and not viewable at all. The beds were very basic. No lamps, just sconces with bad LED lighting. No fridge which was a major miss. Very easy to get lost finding your room.

The breakfast was great we did dine both nights at the restaurant but it was pricey. Just didn't want to venture out in the rain. The pool was small with a swim up bar. For some reason in CR they do not heat the hot tubs.

We never saw the volcano as it was obscured by clouds both days.

8/10

Excellent

18 Jul 2026

Alexis

Pros: the grounds are really lovely and the pool area is really nice. The male staff were all very cheerful and pleasant whereas the female staff were almost all somewhat scowling and unfriendly. I can’t figure out what that’s about but we all noticed the same.
Cons: the food offered at the restaurant is mediocre, limited, and overpriced for what it is, even considering how all food in La Fortuna and in Costa Rica in general is surprisingly expensive. The dinning area while not unattractive, is not particularly attractive. The rooms, while large, leave much to be desired as well with no hooks etc to hang wet towels, a minuscule closet and no other options to store or organize clothes and other things. A bit of of common sense and better management could improve all of the above.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Gabriella

This was absolutely one of the best and most beautiful places we have ever stayed. The location was close to everything. The rooms were very clean and spacious. The complimentary breakfast buffet was a huge perk and they had the best food! All of the staff that we encountered went above and beyond in their customer service. We didn’t have a single issue and would love to stay there again.

Family

8/10

Excellent

17 Jul 2026

Dany

Employés serviables.

Family

8/10

Excellent

15 Jul 2026

Michael

My family of 4 (two adults and two kids ages 9 and 12) stayed at this hotel for 5 nights while on vacation in La Fortuna. Overall this hotel was a great option for our family to stay at while we were on vacation. This hotel is a great value and worth the money you pay to stay here.

The room- positives:
We had a relatively basic room that we were very happy with. It was HUGE and we had lots of space that was great for us. Room was very clean and well cleaned daily. It was very quiet and excellent for sleeping after a busy day!

The room- neutral/negatives:
-There is no fridge in the room and getting access to ice wasn't easy (just a super long trek from our room and they would give you a tiny amount.) The water from the tap also isn't cold so getting cold water was difficult.

-Apparently in La Fortuna there is a water shut off that happens nightly at 10:00 p.m. It would have been nice if the front desk had given us a heads up on this when we arrived. One night I wasn't able to shower or brush my teeth as planned!

Restaurant:
- We did not like the restaurant and I would recommend avoiding it. It's expensive and the service was not good at any time of day....breakfast or dinner.

The view from this hotel is amazing and the highlight for sure. From our room we had a clear view of the volcano and it was beautiful!!

Overall we were satisfied with our stay. It was good value. It wasn't luxurious by any means but it checked all the boxes of the things we needed.

Family_with_children

10/10

Exceptional

11 Jul 2026

Wendy

Highly recommend this hotel. The property is lush and pretty. The staff is amazing, and speak multiple languages. They are also super helpful. It has a nice pool, (that is heated), with swim up bar. The rooms are clean, but expect a few friends. We had a cute frog and baby lizard in our bathroom. The rooms are a bit quirky, as evidenced by the photo’s. We stayed in the two bedroom villa with the mini private pool. The only downside is there isn’t a main sitting area, but having a private pool makes it worth it.
The daily breakfast is really good, it’s buffet style, with different breakfast options every day.

Family_with_children

8/10

Excellent

10 Jul 2026

Sarah

you will need a rental car if you stay at this resort. But overall absolutely beautiful and very friendly staff. I will be going back

Family

10/10

Exceptional

10 Jul 2026

Stephanie

We had the 2 bedroom villa with private pool and it was wonderful. The room was clean, staff was very friendly and helpful. The pool was warm, we went to the main pool a few times and it was also warm, perfect for relaxing after a long day of hiking. I would definitely stay at this property again.

Family

10/10

Exceptional

09 Jul 2026

Aixa

The staff was súper nice and very help full and the room was very clean and an amazing view

Family_with_children

8/10

Excellent

06 Jul 2026

Rajesh

Property was amazing! Beautiful views. Rooms were clean and nice. Bathroom was clean but shower and taps did not work. Shower will only give hot water. Maintenance came to fix it but was then stuck on that temperature. Shower system was very hard to maneuver and adjust. Breakfast buffet was marginal. Resturant was expensive and not so good.

Overall we enjoyed our stay!

Family_with_children

6/10

Pleasant

06 Jul 2026

Catherine

Our internet didn’t work for half the stay. The room was far from the dining and pool and it took a long time to get a ride. That’d be ok if it wasn’t downpouring. There were lots of bugs in the room and the rain was very, very loud. So loud when we finally had tv we couldn’t even hear it. There was no where to escape the rain. The tv was mounted way too high on the wall. Not a restful, fun vacation experience.

Family_with_children

10/10

Exceptional

30 Jun 2026

Daria

The view of the volcano was stunning !

Family_with_children

8/10

Excellent

28 Jun 2026

Antonio

Inmerse in the nature. Exclusive. Silence and peace. Lots of flora & fauna.

Well priced as opposed to other pricy places who charge just because having the hot springs.

Because limited ammenities, is probably more for couples or adults.

I do recommend it.

Family_with_children

6/10

Pleasant

27 Jun 2026

Sherilyn

For the price, it didn’t live up to our expectations. There are updates being made to the property. It was just an okay stay. By the time we got to breakfast, there weren’t many options left, being a vegetarian, that limits the options. The staff didn’t seem to care about replenishing the chafers, and overall not very friendly. I’m glad it was only one night.

Family_with_children

10/10

Exceptional

23 Jun 2026

INNA

Our stay at Hotel Mountain Paradise in La Fortuna was absolutely perfect from beginning to end. We stayed in a gorgeous room with a private pool and breathtaking views of Arenal Volcano. Waking up every morning to that incredible scenery felt like a dream.

The entire property is beautifully maintained, peaceful, and surrounded by nature. One of our favorite features was the heated pool with a swim-up bar — truly a hidden gem and the perfect place to relax after a day of exploring.

The food was outstanding, the restaurant exceeded our expectations, and every meal was delicious. Most importantly, the service was exceptional. Every staff member was friendly, professional, and genuinely committed to making our stay memorable.

We loved every second of our time here and couldn't have asked for a better experience. I would 100% recommend Hotel Mountain Paradise to anyone visiting La Fortuna, and we will definitely be coming back. Thank you for making our Costa Rica vacation so special!

10/10

Exceptional

11 Jun 2026

Pvitar

Nice place, washroom floors could be better

Partner

10/10

Exceptional

10 Jun 2026

Nichole

We went for my son's senior trip and it was everything we needed for our family of 5 to have 2 separate rooms, our own private pool, an amazing view of the Volcano, a heated shared pool with a swim up bar and all the food, drinks and excursions that we needed were handled with grace by the staff. Highly recommended , and we will definitely be back!

Family_with_children

10/10

Exceptional

07 Jun 2026

Jaimin

Very nice property and well maintained. Staff is very helpful.

8/10

Excellent

04 Jun 2026

Maria

Hermoso entorno, muy comodas las instalaciones y el personal muy atento. Alerta para alergicos: aun cuando no se sentia olor fuerte, he sufrido una crisis alergica bronquial al estar ahi.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Karen

Our 2 bedroom villa was wonderful. The beds were comfortable, A/C worked great and we loved the private pool. They provide toiletries and hairdryers. There is a small kitchen area with a coffee maker and mini fridge, no microwave. The only thing we missed was not having a living room to hang out together in, but there is plenty of seating on the porch. Beware the doors lock automatically when you shut them so if you are going out on the porch or pool make sure to take your key. The grounds are absolutely amazing, so lush and beautiful and a perfect view of the volcano. We saw so many birds including a toucan in the trees right outside our villa. It is a bit of a walk from the lobby to the rooms as they are spread out across the property. That makes it feel very private, but if you need help getting around they can give you a ride in a golf cart. We enjoyed the free breakfast and one morning we had to leave before breakfast and the front desk got us to go breakfasts (we requested the night before). The staff were all so friendly and helpful. We had dinner at the restaurant the night we arrived. The food was delicious but very expensive. There is also food available at the pool which was very good and cheaper. The pool water is very warm, it felt so good! We took Ubers into La Fortuna and to various activities, it’s a short ride to get around and very affordable. The lush, spacious property feels very secluded, yet is still just a 15 minute uber ride to town.

Friends

4/10

Poor

01 Jun 2026

Dave

This is not a place to go. The staff is not responsive and seems uninterested in customer service.

We had a bat in the room that started flying around and they sent someone with a pool cleaner and iphone for a light. We asked to change rooms and it took negotiation to get approval

Then in the new room there was no hot water, the front desk said they forgot to turn in on when we moved rooms.

There is a single pool, very small and focused on swim-up bar. They are updating and reconstructing rooms on the property which leaves a bit of debris all over

This would be 3 star at most and certainly not worthy of a stay

Partner

10/10

Exceptional

31 May 2026

Catherine

Room was great…pool was nice…didactic use very much because of doing tours. The staff at restaurant were very friendly and helpful. We usually had Anthony, Melinda and Gabby as servers (hope I got name’s right) I also had the Tropical Experience by LeAnn and it was above and beyond my expectations!

Partner

8/10

Excellent

31 May 2026

Anna

The staff was excellent always willing to help.
The villa was very large. We enjoyed the breakfasts as they were very filling.
We didn’t use the large main pool.
The individual villa pool was very nice.
The beds were very comfortable.
The resort a great assortment of flowers if you take the time to walk the grounds.

Family_with_children

8/10

Excellent

28 May 2026

Marcela

Beautiful gardens and nice staff

Family

6/10

Pleasant

25 May 2026

Vincent T

Ok, it was more outdated then I expected, but staff was kind. If there is fog and there was, you won’t be able to see the mountain like in all the pics. Dead frog in pool. Pool heater didn’t work. Staff was very kind

Partner

10/10

Exceptional

24 May 2026

Todd

Staffwas excellent and bilingual. Property was lush and as described. Room was spacious comfortable and well appointed. Complimentary breakfast was outstanding. Definitely stay again.

Family

10/10

Exceptional

15 May 2026

CLAUDIA

I had a wonderful stay, the staff were very friendly and the breakfast was a plus !! Volcano view and nature everywhere!!!!

10/10

Exceptional

08 May 2026

Shelby

We loved staying at Hotel Mountain Paradise! The view from our room was amazing, and birds were always singing outside our patio. The restaurant at the hotel was also great - we loved starting the day with the hotel breakfast. Pool was also a great amenity! Staff were all very friendly and helpful

Family_with_children

8/10

Excellent

08 May 2026

Carlos

Well kept, clean, a ver good hot water pool and the personnel ver attentive.

Family_with_children

6/10

Pleasant

03 May 2026

Jose

El servicio al cliente bastante malo , la mayoría hablan regañando al cliente . La habitación con una de las camas sucias .
El personal muy mal entrenado

Family

10/10

Exceptional

01 May 2026

Elizabeth

Rooms are huge. Was beautiful area, spa incredibly relaxing. Breakfast fruit was unreal and so juicy. Staff was going above and beyond.

Partner

10/10

Exceptional

01 May 2026

Casandra

Amazing place

4/10

Poor

27 Apr 2026

Adriana

The hotel is overrated for the price. It is not clean and the food was regular, even the food was with hair. They don’t have even a mini fridge for such as expensive hotel. You have to park far away from the room. It was a lizard inside the blender and the pool has a frog inside. The view is not like it is in the picture.

Family_with_children

10/10

Exceptional

25 Apr 2026

christine

Everyone was so nice. The people at the front desk were very helpful. They ordered taxis for us and gave recommendations on local sodas for us to try. It was a wonderful experience and we would definitely stay there again.

Family

6/10

Pleasant

23 Apr 2026

Jesus

Really great views from the room. They can work on the breakfast buffet. The room was just ok from the inside. The staff were great.

Family

10/10

Exceptional

22 Apr 2026

Kevin

Beautiful property, great views of the volcano from the restaurant and walking paths to villas. Pool water is nearly hot tub warm, very relaxing. Grounds are well maintained and people are very pleasant, loved our stay.

Family_with_children

10/10

Exceptional

21 Apr 2026

Julie

Gorgeous location, amazing staff. Breakfast buffet is extensive. Rooms are spacious with the most comfortable beds. We are a family of four and we all loved it here

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Prakash

Very nice experience, good breakfast and friendly staff.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

David

For the price, it’s hard to beat. It’s conveniently located near all the major attractions, the grounds are beautiful, and while the rooms are a bit dated, they’re perfectly serviceable; as long as you’re not expecting a five-star experience. One odd drawback: there’s almost no closet space. We ended up living out of our suitcases the entire stay.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Dushyanth

Great

10/10

Exceptional

07 Apr 2026

Erica

We enjoyed the cozy bungalows and particularly the waterfall shower. The grounds were lovely and the food very good.

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Victoria

This was our second stay at the Hotel Mountain Paradise, and it was just as good as we remembered! The two-bedroom villa is spacious and a great way to relax for a family of 5. We loved the plunge pool and views and enjoyed breakfast. Great location, close to town and a lot of the activities we wanted to try. It was much busier the second time round and while the main pool is lovely and warm, more chairs are needed. When we tried to visit all chairs were occupied and we had to leave our towel and belongings on a nearby rock.

Family_with_children

6/10

Pleasant

05 Apr 2026

Mei Len

The hotel was older but quaint and \"typical\" of Costa Rica. The rooms were spacious, with good air conditioning and had own bathtub outside. Had a nice big bathroom with a waterfall shower. Dissapointed that there were hardly any views from the cabins because there was too much vegetation-(do not cut the beautiful trees) However, it makes it very beautiful and private. Saw tons of birds, monkeys and even an aguouti! I do wish we had hammocks like we saw some rooms had. There was a nice view from the pool and restaurant. Like that it is not huge so not a huge amount of tourists. Dissapointed that it only had one small pool/hot springs and property not very big - wish had a \"sendero\" to take walks in the forest. The room service has nice presentation but taste was average- Breakfast not so great. Service was not consistent and some of the workers seemed like \"forced to be nice\". Overall it was average 3 star ...not a 4 star and definitely way overpriced. (We were there during Spring Break) Perhaps low season is way better prices. Cute but would not stay there again.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Yuemin

Good vibe and can see the mountain from room!
Stuff are really nice and helpful.

Friends

6/10

Pleasant

04 Apr 2026

Lien

Very basic service! A bit pricy for the basic service ! Breakfast can be a little variety. Got tired is the good selection for the 7 days stay !

Family_with_children

10/10

Exceptional

04 Apr 2026

Kirsten

Our room was great. We had separate beds in the room for the kids. It was central
to all activities in La Fortuna and the breakfast buffet is delicious along with the pool and the poolside bar. A great spot if you need a comfortable hotel as a home base for all of the activities in La Fortuna

10/10

Exceptional

04 Apr 2026

june

Food was excellent and pools were really nice

Family

10/10

Exceptional

04 Apr 2026

Charles

Amazing place. Great tropical jungle feel. Grounds are amazing. Tropical birds walking around the resort. Fun pool bar. Nice pool at our bungalow.

10/10

Exceptional

02 Apr 2026

Samuel

Room was large and comfortable. Bathroom was very quirky! Enjoyed the waterfall
Shower. The other shower was broken (didn’t work at all!). The AC was good. Coffee machine worked well. Sadly no fridge - that would have been helpful. Breakfast not exceptional but good enough. Pool very warm and swim up bar great.

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Ingrid

Really nice hotel, I would recommend it.

8/10

Excellent

30 Mar 2026

Agnes

Great location with a beautiful view and a nice, warm swimming pool. Breakfast was good, and the bungalow was clean.

Family_with_children

10/10

Exceptional

29 Mar 2026

Kristin

Nice staff. Beautiful resort. Awesome swim up bar.

Family_with_children

10/10

Exceptional

28 Mar 2026

Diana-Patricia

Enjoyed the heated pool. Clean rooms. Staff was super friendly and attentive. Parking was easy. Breakfast was alright, could have been a bit better.

Friends

8/10

Excellent

26 Mar 2026

Elena

Beautiful property, loved the campus design! Great location. My only comment on the property is it could use some upgrades. Found the mattress to be outdated and hard. They have awesome waterfall shower but the regular shower with jets needs to be cleaned from water build up for it to be usable. Overall enjoyed the stay.

10/10

Exceptional

25 Mar 2026

Jessica

everything was perfect, exceeded my expectations

Friends

10/10

Exceptional

25 Mar 2026

adam

The area was clean and beautiful.

The staff was amazing and food was phenomenal. We loved our own personal space. It was great.

Partner

10/10

Exceptional

25 Mar 2026

Archana

Beautiful property surrounded by lush green trees and birds. Breakfast was delicious. Would definitely visit again.

Family_with_children

10/10

Exceptional

24 Mar 2026

Mara

Hotel mountain paradise exceeded all of our expectations! The rooms are large and clean with amazing waterfall style bathrooms! The restaurant was tasty and the staff lovely. A wonderful choice!

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Paula

Stunning hotel and fantastic staff (sorry no names!)

10/10

Exceptional

24 Mar 2026

David

I highly recommend this hotel, the staff was very helpful in helping us get a private shuttle to our flight home. They sent us off with food at 5am in the morning and things lined up perfectly. Waking up to the sounds of animals was a really nice experience and the breakfast was a great way to get loaded up with energy. The hotel is close to go adventure park which was a really great professional place. Zip lining and horse back riding there was amazing.

Partner

10/10

Exceptional

23 Mar 2026

Kseniya

Highly recommend – a truly wonderful experience!
This property is very well maintained, with super comfy beds that made for great sleep every night. It was an amazing experience overall! The staff were great and super helpful—always ready to assist with a smile. I especially loved the facilities; everything was top-notch and added so much to the stay. Will definitely be back!

Family_with_children

10/10

Exceptional

22 Mar 2026

Amanda

Awesome view of the volcano!

Family_with_children

8/10

Excellent

22 Mar 2026

Amy

Charming location, great views, friendly staff.
The kitchen doesn’t have anything in it except for drinking glasses. There are no utensils or anything to make even a simple thing like guacamole.
There is a coffee maker. Wine glasses are there as are drinking glasses and coffee cups. Complementary coffee in the room.
There is a fridge. No microwave.
Rooms are comfortable, bedding, clean, mattresses are fantastic. We enjoyed our time here. excellent launching point for other activities.

6/10

Pleasant

20 Mar 2026

Natalia

Está muy bien ubicado y si quieres una experiencia que se adecúe al sitio en el que te encuentras es ideal, le hace falta un poco de mantenimiento

Family_with_children

10/10

Exceptional

19 Mar 2026

krisiti

Awesome property with tons of wildlife!!

Family

6/10

Pleasant

19 Mar 2026

Angie

Beautiful view from the room and from the pool area. Room was very clean, bathroom was really nice, and property was very well kept. The beds were super comfy and the room was spacious. Some negatives: the TV in the room did not work properly, there was no phone to contact the front office from the room, the bathroom didn’t have hooks for the towels. The service was pretty poor- very laid back, people seemed bothered when asked for service.

Family_with_children

10/10

Exceptional

17 Mar 2026

Autumn

Beautiful location! The staff were all very friendly. Highly recommend staying here.

8/10

Excellent

14 Mar 2026

Jaya

We enjoyed almost everything about this resort

10/10

Exceptional

14 Mar 2026

Richard

Private bungalows. Great feeling of being away from it all. Tucked away. Good base to see all the sights.

Partner

10/10

Exceptional

14 Mar 2026

William Scott

All qas great
Food fantast8c both bfast and dinner
Staff outstanding, wverything you want from a ccacation staff.
Super helpful
Very informative
Helped us avoid alot of tourist stuff.
Location was amazing
Central to everything
Easy to get around
Already planning our next stay

10/10

Exceptional

12 Mar 2026

karen michelle

Everyone was nice except the receptionist on our first night. He was rude and impatient. When I didn’t get what he said, he told me, ‘I told you that already. Do you want me to repeat? Am too fast for you?’ And smiled sarcastically. He just had a strong accent that’s why I asked again but he wasn’t too happy about it.

Friends

10/10

Exceptional

12 Mar 2026

Tyler L

Pool was nice and warm, staff were very nice and accommodating, the property is beautiful and lush with plant and animal life.

Partner

10/10

Exceptional

11 Mar 2026

Gabriel

Great location and our room with the private pool was perfect with the heated pool. We were not expecting the pools to be warm, but they were perfect to enjoy the evening in them.

Partner

10/10

Exceptional

10 Mar 2026

Andrea

Everything about the stay was wonderful! Delicious breakfast, the most friendly staff, Marlo especially was wonderful to talk to at the bar! Definitely would go back again! The only thing we wished was in our bungalow room there was no mini fridge to hold our leftover foods from dinners or our water-bottles cold! But everything else was amazing! 10/10!!!

Friends

6/10

Pleasant

10 Mar 2026

Laura

This is a beautiful property with great views, but it's all very dated. Showers have poor water pressure. The pool was nice and warm, and we saw a lot of wildlife.

Partner

8/10

Excellent

09 Mar 2026

Diana

Good restaurant. Comfy beds with great AC in rooms. Beautiful scenery and gardens.
Be aware accommodations are duplexes up a hill with walking to your rooms only. Cars are left down at reception. Golf cart was not working when we arrived. Not recommended for people with limited mobility.

Partner

10/10

Exceptional

04 Mar 2026

Hollie

We loved our stay! Staff was friendly, amazing food!

Family_with_children

10/10

Exceptional

01 Mar 2026

Lori

Room was clean. Bed was bearing but not comfortable. Staff was friendly but a few small items did go missing from our room. Breakfast buffet was good. Pool was excellent and warm. Overall great experience and we felt safe at all times.

Partner

10/10

Exceptional

01 Mar 2026

Brenda

Beautiful grounds, friendly staff, wonderful free breakfast buffet each morning. The hotel is close to many area attractions and hot springs resorts. The heated thermal pool and swim up bar was very enjoyable. Melena at the pool bar made great drinks and always had a friendly smile.his was my first visit to Costa Rica but most definitely not be my last!

10/10

Exceptional

28 Feb 2026

Renata

The rooms was very clean,

10/10

Exceptional

27 Feb 2026

Zhongcheng

Room is very large clean staff is friendly and the best part is the view from my room breathtaking very beautiful love it!

Partner

10/10

Exceptional

25 Feb 2026

Megan

Clean room shower was very neat! Pool was warm and so pretty

Family_with_children

10/10

Exceptional

20 Feb 2026

Jennifer

Loved it!!!

10/10

Exceptional

19 Feb 2026

Paola

Our stay at Hotel Mountain Paradise was absolutely unforgettable! From the moment we arrived, the staff made us feel welcomed and taken care of. The property is surrounded by lush tropical gardens with breathtaking views of the Arenal Volcano — waking up to that view every morning felt like a dream.

The rooms were spacious, clean, and very comfortable, with a private terrace that allowed us to truly relax and enjoy the peaceful atmosphere. The beds were super cozy, and everything was spotless and well maintained.

Friends

6/10

Pleasant

19 Feb 2026

Du

Room is old and wet. The rain hitting the roof is very loud.

Partner

6/10

Pleasant

18 Feb 2026

Derek

The doors don’t close properly in the bed rooms and the water pressure for showering was terrible .

Family_with_children

8/10

Excellent

17 Feb 2026

Michael

Clean large rooms with huge bathrooms that have regular showers and a waterfall shower built in.

Friends_and_family Friends

10/10

Exceptional

13 Feb 2026

Lena

Beautiful grounds and interesting design

Leisure

10/10

Exceptional

13 Feb 2026

Sandra

Amazing. Great food, clean room. Just check the jacuzzi water came dirty

6/10

Pleasant

13 Feb 2026

Michael

We didn't get the villa we had reserved/ paid for. The gardens have real potential, the pool is nice, parking secure and the staff great! Breakfast was a typical but a bit disappointing buffet. Dinners however were a pure waste of money - you're better off getting a sandwich or snacks at the pool. The place looks like it had had its day and slowly over the years deteriorating. The gardens under maintained and especially away from the reception and restaurant just kind of junky and weedy looking. Building aren't kept up very well - real potential, over priced for condition, and again the restaurant is a waste - eat out.

Leisure Friends

2/10

Poor

13 Feb 2026

Siddharth

Everything was poor from staff, cleanliness, lack of facilities, no water available, no front desk after 9pm, gates closed after 9pm.. it's crazy

Partner

10/10

Exceptional

11 Feb 2026

Victor

Great accommodating staff

Leisure Partner

10/10

Exceptional

11 Feb 2026

Shasta

This was a great hotel for us. Traveled with my family of 3 and stayed in the villa. The room was very clean and comfortable. Good AC. Had a nice view of the volcano even though it was overcast and rained everyday. Staff was very polite, helpful, and replied to requests almost immediately. Pool was beautiful. Restaurant and breakfast were very good. Safe and quiet. Would definitely stay here again.

Friends_and_family Family

8/10

Excellent

10 Feb 2026

cori

The staff were great, although it was unfortunate to have a weed wacker running outside your room when you are trying to relax in the lounge chairs on the porch. The views were amazing, and the food was delicious at breakfast and dinner.

Leisure Friends

10/10

Exceptional

08 Feb 2026

David

Great hotel, would definitely stay again

10/10

Exceptional

08 Feb 2026

Frederick

People facility food

10/10

Exceptional

04 Feb 2026

Katelyn

Such a great place in a great location. LOVED the restaurant, pool and swim up bar. Wildlife everywhere! Definitely plan to come back

Leisure Family_with_children

10/10

Exceptional

03 Feb 2026

Pat

The room was clean and everything are as shown in the pictures. Really love the surrounding with beautiful garden. The bungalow room is great, with privacy and big bathroom layout.

The front desk staffs are friendly and helpful. Especially shout out to Eric for his charms, kindness and patient.

Leisure Partner