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Los Lagos Spa & Resort

Northern Mountain Zone / Arenal · Costa Rica

6 km oeste del Parque CentralView location

9.6/10Excellent1,622 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.6/109.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Los Lagos Spa & Resort

Nestled in the countryside near La Fortuna, Hotel Los Lagos Spa & Resort is a family-friendly hotel within a 15-minute walk of Los Lagos and Paradise Hot Springs. It's also conveniently located near Arenal Volcano National Park (6. 3 km) and Tabacon Hot Springs (5. 7 km).

The hotel boasts 11 outdoor swimming pools, hot springs, and a nightclub. Guests can also indulge in spa treatments, including massages and facials. Other amenities include complimentary Wi-Fi, wedding services, and tour/ticket assistance. A surcharge shuttle service is available for exploring the surrounding area.

The 96 air-conditioned rooms feature plasma TVs, cable programming, and private bathrooms with complimentary toiletries. Guests can enjoy international cuisine at Las Palmas restaurant, or order room service during limited hours. A complimentary buffet breakfast is served daily. The hotel also offers a business center, laundry facilities, and conference space.

Free self-parking and a roundtrip airport shuttle (surcharge) are available.

Read more about this hotelShow less

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. This family-friendly hotel is 0.7 mi (1.1 km) from Baldi Hot Springs and 3.9 mi (6.3 km) from Arenal Volcano National Park.

Make yourself at home in one of the 96 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Planning an event in La Fortuna? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 2 meeting rooms.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
    • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
    • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 10 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Los Lagos Hot Springs 0.1 km / 0.1 mi
Paradise Hot Springs 0.9 km / 0.6 mi
Kalambu Hot Springs 1 km / 0.6 mi
Termales Los Laureles 1 km / 0.6 mi
Baldi Hot Springs 1.1 km / 0.7 mi
Natura Eco Park 1.6 km / 1 mi
Ecotermales Fortuna 1.6 km / 1 mi
Go Adventure Park 1.9 km / 1.2 mi
Ecoglide Arenal Park 2.4 km / 1.5 mi
Titoku Hot Springs 5.3 km / 3.3 mi
La Fortuna Park 5.8 km / 3.6 mi
Tabacon Hot Springs 6.2 km / 3.9 mi
Arenal Volcano National Park 6.3 km / 3.9 mi
Costa Rica Chocolate Tour 6.6 km / 4.1 mi
El Salto Fortuna River 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2004
  • Number of floors (main building): 1
  • Annexe (s): 1
  • Number of floors (annexe): 2
  • Single rooms: 3
  • Double rooms: 89
  • hotel
  • Diners Club
  • MasterCard
  • Visa
  • Nearest Bus / Metro Stop
  • Airport
Show 33 more facilities & services
  • Harbour
  • Check-in hour
  • Check-out hour
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Medical service
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Conference room
  • Outdoor freshwater pool: 1
  • Parasols
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR MOUNTAIN VIEWDOUBLE • SUPERIOR MOUNTAIN VIEWDBL.SU-VN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    DOUBLE SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible WITH VIEWSRoom • Accessible WITH VIEWSROO.H6-WV

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    Room Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR MOUNTAIN VIEWSINGLE • SUPERIOR MOUNTAIN VIEWSGL.SU-VN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    SINGLE SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR MOUNTAIN VIEWDouble or Twin • SUPERIOR MOUNTAIN VIEWDBT.SU-VN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    Double or Twin SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU-1

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR MOUNTAIN VIEWQUADRUPLE • SUPERIOR MOUNTAIN VIEWQUA.SU-VN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    QUADRUPLE SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR MOUNTAIN VIEWRoom • SUPERIOR MOUNTAIN VIEWROO.SU-VN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    Room SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin MOUNTAIN VIEWDouble or Twin • MOUNTAIN VIEWDBT.VN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    Double or Twin MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible WITH VIEWSDouble or Twin • Accessible WITH VIEWSDBT.H6-WV

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    Double or Twin Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible WITH VIEWSQUADRUPLE • Accessible WITH VIEWSQUA.H6-WV

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    QUADRUPLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Los Lagos Spa & Resort

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Los Lagos Spa & Resort

9.6
Excellent
1,622 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Laura
Beautiful grounds, so many great hot springs, and even great pools and slides for the kids. A lovely resort with great food, too!
10/10
Exceptional
18 Jul 2026
brock
Great place, exceeded expectations.
Family_with_children
10/10
Exceptional
17 Jul 2026
Carmen
Mucha distancia de los cuartos al lobby, transportación necesaria ofrecida por el hotel caminando es demasiado lejos. Cuartos limpios. Buen desayuno. El Staff atentos y amigables. Excelente servicio y atención.
Family
10/10
Exceptional
16 Jul 2026
Sungyub
It is always pleasant to visit and stay at Los Lagos Hotel. The price - quality ratio is very well balanced. The pools are great, breakfast service very complete.
Family
8/10
Excellent
14 Jul 2026
Robert
Great breakfast, fantastic thermal pools!!!
10/10
Exceptional
13 Jul 2026
Michelle
We had a wonderful stay at Los Lagos! Our kids absolutely loved the water slides and the variety of pools, which kept them entertained for hours. The grounds are beautifully maintained, and the stunning views of Arenal Volcano made the setting even more spectacular. It’s the perfect place for families looking to relax while enjoying everything the area has to offer.
Family_with_children
10/10
Exceptional
12 Jul 2026
Alyssa
Amazing stay
Family_with_children
10/10
Exceptional
12 Jul 2026
Angiedy
El desayuno es lo mejor del mundo. Una experiencia gastronòmica espectacular. El hotel es bello y para la familia es perfecta. Hay mucho para divertirse coml toboganes, muchas pisicnas termales y veredas para caminar. El cuarto es grande y con vistas hermosas
Family_with_children
10/10
Exceptional
11 Jul 2026
Ashlyn
The hotel was so nice. So many things to do and felt very safe.
Friends
10/10
Exceptional
11 Jul 2026
Marie-Élaine
Le service était excellent, dès qu’on appelait pour demander quelque chose, on le recevait à la chambre dans les minutes suivantes. Excellent service aux restaurants aussi. Toutes les piscines qu’il y a sur le site, c’est un vrai rêve, ainsi que le restaurant sur le bord de la piscine, abordable et la nourriture était très bonne. La proximité avec le volcan était impressionnante. C’était un très beau séjour pour toute la famille!
Family
6/10
Pleasant
10 Jul 2026
Robin
The property was great, but they put us in the wrong room and we had booked a superior room which was supposed to be away from the main hotel and have additional beds and space. We were traveling with our two adult children. When I went to the front desk they insisted that I was in the correct room. I tried to contact and deal with this issue through hotels.com chat and they were of no help. Being that I was in a foreign country and we were on vacation, we just dealt with the lack of space and size of the room, but it would have been nice for my kids to have had their own bed.
10/10
Exceptional
09 Jul 2026
Marien
El hotel es hermoso y tiene una vista hermosa al volcán Arenal. La comida es riquísima.
Family_with_children
10/10
Exceptional
08 Jul 2026
Carl
Great place to stay with our kids.
Family_with_children
10/10
Exceptional
08 Jul 2026
Terri
We spent 3 nights here and loved it! The location is perfect, just at the edge of the main road through La Fortuna. We felt extremely safe with the gated entry and huge property. Breakfast was wonderful each morning, and we can’t say enough great things about all of the thermal pools and cold pools with the slides for the kids. Drive up to Mirador point for an amazing view of the volcano and lake (cloudy or not). The rooms are enormous. Our 2 queen beds each had another bed under them to pull out. The location in the area is perfect for checking out Sky Adventures (a must) and El Salto (a free river with a rope swing). We highly recommend staying at Los Lagos!
Family_with_children
6/10
Pleasant
07 Jul 2026
nowattie
Hot springs pool
Partner
8/10
Excellent
06 Jul 2026
Jacqueline
I would only stay at this property for a family or group trip. It was a beautiful property with lovely pools, watersides and volcanic springs. However it was very touristy and busy with people everywhere. The restaurant options were good, but the food was average and pricey. The overall amenities were convenient. I was able to get laundry service and there is also room service available.
I had a huge roach in my room on the first morning that I had to kill with my shoe and there were no hooks to dry your wet clothes and towels aside from outside, and it was raining so that did not help to dry anything.
I would not book this property for a quiet romantic getaway. However, my tween kids enjoyed it immensely and liked the water slides, room service and pool grill.
The location was perfect and convenient to all the restaurants in town.
There is a lovely gift shop on site. I would buy your souvenirs here, the airport prices are almost double the prices at this store.
There is a beautiful view of the volcano via a 2 mile upward hike or via car drive.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Gee Kay
Breakfast buffet was awesome. A lot of hot springs to choose from. Beautiful landscaping. Security guard 24/7. Very short drive (less than 20 mins) to all the main attractions like Arenal Volcano hikes, La Fortuna Waterfall, Mistico Hanging Bridges, sloths tours, coffee and chocolate tours.
Family_with_children
8/10
Excellent
05 Jul 2026
Kathryn
Beautiful property, clean spacious rooms. Not sound proof at all - you will hear your neighbors loud and clear at any hour.
10/10
Exceptional
05 Jul 2026
Bradley
One of the best experiences my family has had over the years. The room was large and accommodated four adults and a teenager. The Los Lagos team was warm and welcoming, they answered all our questions. Breakfast selection was huge, be sure to try the M5 pineapple and banana bread. The thermal baths/pools help relax and restore our bodies and souls after our adventures in the rainforest.
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Isabelle
Les piscines sont fantastiques, les petits-déjeuner très bon, la végétation est luxuriante, tout est propre, très beau complexe.
Friends_and_family Family
8/10
Excellent
03 Jul 2026
khaled
I didn't like that they told us that really we have the right for a small refund and then they retreat
Family_with_children
8/10
Excellent
03 Jul 2026
Vivian
The property of the resort is beautiful and well-maintained. The breakfast has a variety of delicious options from which to choose. The servers for our daughter‘s wedding reception on the lanai of the dining room were polite, friendly, and efficient.

Our room was large, but lacked some items I would have expected (facial tissue in the bathroom, lamp with outlet on the shared nightstand between the two beds, additional towel rods in the bathroom, exhaust fan in bathroom). One negative for me was when we checked into the room, the AC appeared to be off and the bathroom window was wide open (with no screen) so any creatures or insects could have entered before we arrived. When we notified the front desk about how hot our room was, they immediately sent maintenance to adjust the unit.

Also, I was disappointed I did not get to enjoy the hot spas at all partly - due to time limitations (of the wedding schedule of events) & because they ran out of pool towels - I did not have the time to wait for them to be laundered. I noticed many people had several towels which could have been the reason for the pool towel shortage - perhaps limiting guests to two towels each might help. Overall, a good experience.
Family
10/10
Exceptional
03 Jul 2026
Anayansi
Excelente hotel sobretodo para familias con niños nos enamoramos del hotel
Family_with_children
10/10
Exceptional
02 Jul 2026
sthefania
Best trip ever
Family_with_children
10/10
Exceptional
02 Jul 2026
Yisell Rivero
Hotel lobby should be updated
Family
10/10
Exceptional
30 Jun 2026
Yanzi
⭐⭐⭐⭐⭐

We had an amazing stay at Los Lagos! The hot spring pools were wonderful—the thermal water was so relaxing, and we truly enjoyed every moment. We only wish we could have stayed longer.

The staff were incredibly friendly and welcoming, and our room was spotless and very comfortable. We also had dinner at the hotel restaurant, and it was delicious. The prices were much more reasonable than we expected, making it an even better experience.

The breakfast was outstanding! There was a huge variety of delicious food, and everything we tried was excellent. The coffee was amazing—some of the best we’ve had. I only wish I could have eaten more!

We would definitely recommend Los Lagos to anyone visiting La Fortuna and would love to come back in the future.
Family_with_children
10/10
Exceptional
30 Jun 2026
Daria
The hot springs is the must!!!!
Family_with_children
8/10
Excellent
29 Jun 2026
Jon
The property is great ane fairly centrally locates to get between the different activities, even if you rent a car.

One downside that needs to be considered is safety around the waterslides in the pool area. There was 1 lifeguard watching both slides that emptied into pools that the guests were swimming in. No one was really watching to make sure individuals were out of the way at the bottom of the slides, not is there a way to see if the pool is clear before sliding. This can lead to a trip to the emergency room, like what happened on our trip resulting in a broken wrist
Family_with_children
10/10
Exceptional
28 Jun 2026
Tatsuya
We enjoyed staying at the hotel.
Family_with_children
10/10
Exceptional
27 Jun 2026
Gabriella
Beautiful property, amazing staff. Cannot recommend enough best vacation ever!!
Friends
10/10
Exceptional
27 Jun 2026
Melissa
The property is very clean and has everything you need right on the property. The restaurant has amazing food, the staff is very helpful, and the rooms are very clean. There are several hot springs and a pool with water slides for kids. It is a great property, and we highly recommend it if you visit the La Fortuna area.
Family_with_children
10/10
Exceptional
26 Jun 2026
Brandon
The resort was fantastic with very friendly and helpful staff. The breakfast buffet had a great spread with enough variety to keep the family satisfied. The pool and hot springs were a great treat and the big water slide was great even for adults! A great value for the experience!
Family_with_children
10/10
Exceptional
25 Jun 2026
Grethel
My family and I liked everything. The room was very basic, with only two queen beds, a small table, and a small fridge. It was enough for us. My children loved the pool and the thermal spring water. Breakfast was delicious.
Family_with_children
8/10
Excellent
25 Jun 2026
Meashack
Need to put water bottles
Friends_and_family Family
8/10
Excellent
23 Jun 2026
Melissa
Overall our stay at Los Lagos was very good. We had a few problems with a doorknob and couldn't figure out how to turn on the TV (it is difficult to understand) but the property was beautiful and the hot spring pool was very nice! Overall, a really nice experience with the breakfast being excellent. We would return! La Fortuna is close by and there are restaurants nearby if you want to drive out of the hotel area ! great location!
Friends
10/10
Exceptional
23 Jun 2026
Mary
We always have a fantastic time at Los Lagos.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Ronald
We make the right decision staying at this hotel, very affordable compared to others, beautiful views, all was great we almost entended our visit for another day since we were having a wonderful time. Thank you!!!
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Sofia
Lugar lindo. Con diversas actividades. Superó nuestras expectativas
Family_with_children
8/10
Excellent
21 Jun 2026
Nancy
Great view to the volcano, amazing breakfast.
Family
6/10
Pleasant
20 Jun 2026
Yoandra
Grounds are beautiful . We went with little ones and we did not rent a car so we relied a lot on uber and the hotel’s transportation since the rooms are far away from the lobby and pools/restaurants. One thing I was disappointed it’s that they don’t offer transportation to the volcano viewpoint /mirador . I specifically booked this hotel because of that viewpoint . I talked to front office to see if I could get an uber to take us up there and they refused . Being that we had little ones with us it was hard for us to walk up there with them. It’s an uphill walk . Another thing to point out is that you gotta be there early for breakfast time or you will be rushed . We got there 45 mins before 10am and we felt rushed to eat as they were picking up leaving no glasses out for us. Staff was a hit or miss. Pool bartenders were great .
Family_with_children
8/10
Excellent
18 Jun 2026
Alison
Very good service and lovely mineral pools. Great breakfast
Family
6/10
Pleasant
18 Jun 2026
Crystal
The hotel looks amazing. The staff is not really friendly or helpful. The beds are uncomfortable. The location is the best thing about the hotel.
Partner
10/10
Exceptional
16 Jun 2026
Nathan
Clean rooms, friendly people. The pools were amazing as were the views of the volcano. Our kids loved the slides and the swim up bar. The restaurant was great as well. The whole experience was a amazing for the whole family.
Family_with_children
10/10
Exceptional
15 Jun 2026
Marcos
I can’t wait to stay there again.
The rate was very affordable and the place very beautiful.
Partner
8/10
Excellent
14 Jun 2026
Stacy
Beautiful property. Great breakfast included. Lots of pools. The walls of rooms very thin
You can hear everything. Also when it rains it is very loud in the rooms because of the metal roofs. Staff very friendly. No laundry facilities on property.
Family_with_children
10/10
Exceptional
14 Jun 2026
Johanna
Breakfast was amazing!
Family_with_children
10/10
Exceptional
14 Jun 2026
Crystal
Los Lagos hotel was clean, comfortable, and had a really great breakfast buffet included in the room fee. We would stay again! The pools were beautiful and clean.
Family_with_children
8/10
Excellent
14 Jun 2026
Candice
Rooms are very outdated but everything else was great
Family
10/10
Exceptional
12 Jun 2026
Teva
This place is so beautiful! So many options for pools/spas. The trails through the property and views are stunning. We loved our time here! Only negative is the room noise. We stayed on the ground level and the noise of the room above us was terrible. Just walking on the floors or moving around the furniture was very loud. Otherwise it was an amazing time!
Family_with_children
10/10
Exceptional
11 Jun 2026
suresh
Had a great experience with my family. The price was reasonable includes breakfast. The resort is conveniently located with helpful staff and great amenities. The shuttles were prompt. The hot springs were well maintained, the same with pools. We booked a zipline tour offered by the resort and we had lots of fun. I highly recommend.
Family_with_children
8/10
Excellent
11 Jun 2026
Kathleen
It is a very nice property. The pools were excellent. The location is perfect. The rooms were large and comfortable. The hike to the viewpoint had amazing views.
Family
10/10
Exceptional
10 Jun 2026
Amanda
The property was beautiful and well maintained. The staff was friendly and welcoming. The rooms were clean and spacious. Food and drinks were good. The breakfast buffet was amazing. The pools were amazing. I loved the different temperatures. The trails were lovely (finally saw my favourite type of frogs). The shuttle bus to take us to and from our rooms was extremely helpful.
Family
10/10
Exceptional
09 Jun 2026
Shayla
Beautiful and fun!
Family_with_children
8/10
Excellent
08 Jun 2026
Joanna
The day passes make the pool area more packed than we would have liked. My kids loved the water slides but the constant deep bass music from the bar was a bit much for us. Staff were friendly and our room was nice and big.
10/10
Exceptional
08 Jun 2026
jayant
Every thing was good
Family_with_children
10/10
Exceptional
08 Jun 2026
Nicole
What a BEAUTIFUL resort! The hot springs were AMAZING! We were so close to the volcano with amazing views, an onsite hike to the viewpoint and it was nice to have the shuttle to help get around the resort! Downtown La fortuna was less than 10 minutes away. The rooms were so spacious! If you don’t have kids, you will have an amazing time! If you do have kids, you and the kids will have an amazing time! The water slides were so fun! Even in the rainy season, we had a great time! We enjoyed the hot springs even in the rain!
10/10 recommend this resort!
10/10
Exceptional
07 Jun 2026
Brian
Staff were very friendly, pools and food were great, property is very well maintained, excellent location. And the adjacent Los Cañones zipline was an amazing experience. Pura Vida!
10/10
Exceptional
06 Jun 2026
Raymond
A beautiful wonderfully maintained resort. Breakfast is excellent and the pools very enjoyable.
Family_with_children
10/10
Exceptional
05 Jun 2026
Kerry
2nd stay in 2 years! One of the best hotels I have stayed at! Your missing out if you don't check this place out .
10/10
Exceptional
04 Jun 2026
Bryan
Nice resort, lots of hot and cool pools. Helpful staff.
Family
10/10
Exceptional
03 Jun 2026
Vivian
This place is stunning! The pools and springs were a huge hit with our large group and the grounds are breathtaking. Beautiful view of the volcano and very easily accessible to all of the activities you would want to do in the area. The included breakfast was a gem with an omlett station and delicious plantains and local cuisine. We saw a toucan, sloth and so many other birds on the property.
Family_with_children
10/10
Exceptional
03 Jun 2026
Priscilla
The property is incredible and has so much to do. The picturesque grounds are something you see in a magazine. Very clean, food is delicious and amazing views of the volcano. The staff also add to the wonderful experience. Special shout out to Arnel, Danny, and Oscar at the pool bar for making our stay even more enjoyable. I highly recommend and when I come back I will definitely plan to stay here again. I am convinced you cant get better than Los Lagos.
Partner
10/10
Exceptional
03 Jun 2026
Michael
Los Lagos exceeded our expectations. The highlights were the heated pools and the water slides. The gardens were awesome and we walked the nature trail every morning. Breakfast was great! This place was located perfectly in La Fortuna!
Family_with_children
10/10
Exceptional
31 May 2026
Jazel
The resort was excellent. The amenities satisfy both kids and adults alike.
Family_with_children
8/10
Excellent
31 May 2026
Carolyn
Customer service was not great. Room cleaned but missing coffee. And another time face towels. Should be standard. At dinner, ordered fajitas and did not get tortillas. Had to ask and then wait while food got cold. Had a large group and everyone had small issues. It is a resort they should know how to do simple daily tasks.
Family
10/10
Exceptional
31 May 2026
Jonathan
What an immersive experience from the hot springs to hearing the rain forest waking up “puravida”( if you know you know). It was a beautiful property and was enjoyed by us all from our 6 and 22 year old to their 62+ grandma. No regrets. Rooms are spacious and trundle beds pulled out from underneath.
Family_with_children
10/10
Exceptional
30 May 2026
Amanda
Absolutely amazing!
Family_with_children
10/10
Exceptional
30 May 2026
Poojan
Hotel Los Lagos was a dream!! It was absolutely beautiful, clean, incredible views, the room sizes were huge, the views from the rooms were amazing, quiet, felt like a whole other world. It felt like we wouldn't need to even leave the hotel property to enjoy ourselves. The hot springs, pool, breakfast, everything was incredible. The staff were kind and helpful. It even has its own trail to view the volcano, horseback riding, and ziplining for a fee. I know I will stay here again the next time I am in Costa Rica - thank you for an absolutely memorable stay.
Family
8/10
Excellent
30 May 2026
Lori
The property is gorgeous! We loved the hot springs. The downfall was that we had no hot water the entire trip. We asked for help numerous times but no one was ever able to fix it for us. We also had no key to our safe. Not a huge deal, but would be nice. We had no issues with theft! Would stay again… just expect to take a warm shower on vacation!
Family_with_children
10/10
Exceptional
29 May 2026
Alexis
We loved the access to the hot springs, the delicious breakfast, and the friendly staff. The rooms are fairly basic but are comfortable and roomy.
Family
8/10
Excellent
28 May 2026
Adam
A good family option, with lots of “add-on” options. Price for kids is not always advertised on booking sites. Good breakfast, but limited food options as the resort isn’t very close to the town of La Fortuna.
Family_with_children
10/10
Exceptional
28 May 2026
George
Everything was good but no microwave… there is no light at night by the big slide a little dangerous.
Family_with_children
10/10
Exceptional
27 May 2026
Meghan
Property was beautiful. Included a nice breakfast buffet. Rooms were extremely clean and spacious. Recommend this property for families. Staff was extremely helpful and friendly. Thank you Los Lagos for an amazing stay.
Family
10/10
Exceptional
25 May 2026
Amit
Great views and well maintained property. If you have car, visiting Mirador view point is a must (it’s on property but uphill drive)!!
Family_with_children
10/10
Exceptional
25 May 2026
Elizabeth
The resort hot springs and swimming pools were awesome! We loved the swim-up bar and the staff was very helpful. We were glad to have a rental car since the resorts amenities are very spread out. We loved being able to drive up to see the volcano at the look out point. We would stay here again.
Partner
10/10
Exceptional
24 May 2026
Trina
The staff was welcoming and the property is clean. It’s a wonderful location for accommodations, soaking in the hot springs, and has an incredible breakfast buffet. The swim up bar was also a fun experience for our family. We would highly recommend and return in the future!
Family
10/10
Exceptional
22 May 2026
Renee
This was a great resort to stay in. The room was reasonably priced and comfortable. The drinks and food were cheaper than anticipated at a resort but was better tasting than some restaurants I visited on this trip. The pools are super relaxing and there's so many. It's easy to find a nook to yourself. I'd return to this location again.
Self
6/10
Pleasant
22 May 2026
Antone
It’s was an okay stay, can see the potential in the property if they had to do a complete renovation
10/10
Exceptional
22 May 2026
Elizabeth
Jason from concierge was incredibly helpful and friendly. Our stay was lovely, from the room and amenities to all the staff.

Thank you!
Friends
2/10
Poor
21 May 2026
Haili
This place was busy, loud, and not well maintained. The room was very dark and outdated. There was music blasting late into the evening and trucks going by at all hours. The buffet breakfast was the worst food we had while in Costa Rica. There were lots of pools and some nice gardens on the property but tons of people. They made us put on two bracelets upon arrival, a paper in car window, and gave us plastic cards for towels. This place has too many rules. We were supposed to stay for 3 nights but quickly checked out and made another reservation. The hotel said they would refund me for the two nights we didn’t stay but they only partially refunded me. Stay far from this place. There are so many other very nice hotels in La Fortuna.
Family
10/10
Exceptional
21 May 2026
Rebecca
It was an excellent say the staff were polite courteous helpful the amenities are great that all the different pools were fantastic the towel service was fantastic loved it
Family
10/10
Exceptional
21 May 2026
Dalton
This was our favorite stay out of our entire stay. Staff and location were amazing!!
Partner
10/10
Exceptional
20 May 2026
Ariadne
Such great staff! The resort is gorgeous and probably the biggest piece of private land we've ever stayed at.

Definitely drive around and check the property out.

Beware of the pool, it's guaranteed good times.
Friends
8/10
Excellent
17 May 2026
Emily
We had a wonderful stay at Los Lagos! The staff were friendly, and then complimentary breakfast was great. The hot springs are very well maintained, as is the rest of the property. Make sure to check out the trails and the viewpoint! Our only comment is that the walls are quite thin so you can easily hear what is going on in the units next to you. Depending on who your neighbours are, this could be a bit annoying. Not much they can do about this though and we would still highly recommend!
Partner
10/10
Exceptional
14 May 2026
Joshua Jon
Beautiful place, hotsprings were very nice and relaxing. Excellent view of the volcano.
Partner
10/10
Exceptional
14 May 2026
Eva
Beautiful resort!!!!Beautiful large room, super clean, and the breakfast was great. Everyone at the hotel was wonderful and the resort itself was absolutely fabulous. The only downside was the restaurant dinner — the food was disappointing and quite expensive for the quality. Other than that, everything was perfect and we had a great stay.
Friends_and_family Family
10/10
Exceptional
14 May 2026
Kimberly
The breakfast was the biggest and best Ive ever had included at a resort! Great pools and beautiful property!
Self
10/10
Exceptional
11 May 2026
Brianna
Very spacious, private and clean rooms. Beautiful property with lots of pools and very friendly staff
Partner
10/10
Exceptional
10 May 2026
Doris
My family loved the pools and hot springs. The grounds are beautifully maintained. Staff are friendly and helpful. Would highly recommend this resort.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Tiffany
We loved our stay at Los Lagos. We stayed 4 nights with no kids. Room was very clean and spacious. Appreciated the clothesline on the deck. The grounds were so lush, green and tropical. Breakfast was fantastic with a wide variety hot buffet and a fried egg/omelet station.
We enjoyed the hot springs in the afternoon especially in the rain and spent time at the pool bar. Views were fantastic and it was close to town and very easy to use uber to get where we were going.
Partner
10/10
Exceptional
08 May 2026
Rui
The breakfast is very nice.
Friends_and_family Family
10/10
Exceptional
07 May 2026
Bayta
He had the best time at Los Lagos Hotel! The hot springs were absolutely amazing and beautiful, and the property was very clean. The staff was so nice and welcoming. The food was delicious — we had breakfast at the restaurant, and by the afternoon we were so tired we ordered room service. The restaurant even accommodated a different menu for us, including pizza for the kids, and it was delicious!
Family_with_children
10/10
Exceptional
06 May 2026
Erik
Staff was super friendly. Room although fairly basic, was very clean. What you're paying for here is the overall property and amenities --- great breakfast, nice restaurant, thermally heated pools, cold pools, souvenir shop, clean shower & locker/bathroom facilities, very close to town and attractions, and an incredible view of the volcano. In short, I would stay here again for sure. Value for your money is really good.
Partner
10/10
Exceptional
06 May 2026
Denisse
Amamos este hotel, hemos ido varias veces y siempre nos ha ido espectacular. Lo recomiendo a ojos cerrados
10/10
Exceptional
05 May 2026
Luann
Absolutely stunning resort!! So much to see within the resort itself. Hot springs and nature trails were amazing. People were friendly and accommodating. Highly recommend this resort.
Partner
10/10
Exceptional
04 May 2026
MAYA
⭐⭐⭐⭐⭐ Perfect Base for Exploring La Fortuna
If you're planning a trip to La Fortuna, this hotel checks every box. The location is unbeatable — just minutes away from the Arenal Volcano, stunning waterfalls, and the heart of La Fortuna city. Everything you came to see is practically at your doorstep.
The rooms are large, spotlessly clean, and fully air-conditioned — a true comfort after a long day of exploring. You come back and immediately feel at ease.
Breakfast is included and genuinely good — a great way to fuel up before heading out on adventures.
The amenities are a highlight in themselves. After a day of hiking and sightseeing, the hot tub on the property is an absolute treat for tired muscles. And the cold water pool is refreshing and invigorating — the perfect contrast, especially in the Costa Rican heat.
Highly recommended.
Friends
10/10
Exceptional
03 May 2026
Thomas
The staff were very friendly, great amenities with the thermal pools and shuttle. Able to walk to a great observatory of Arenal but would recommend taking a private car because the walk is steep and long. First day saw a sloth on the walking trail around the dining hall.
Family_with_children
8/10
Excellent
01 May 2026
Dawn
Wonderful resort. Only feedback is to have outlets near the beds. That was really frustrating when needing to charge your devices.
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
Christopher
Beautiful hotel
10/10
Exceptional
29 Apr 2026
Ricardo
Alll was 5 stars
Family_with_children

Location & surroundings

Los Lagos Spa & Resort
6 km oeste del Parque Central, La Fortuna, Costa Rica

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Los Lagos Spa & Resort

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