Name: Citybox Tallinn City Center
Address: Laeva 1, Tallinn, EE

4/10

Poor

03 Aug 2026

Andrew

They've clearly tried to thread a needle of giving you exactly the bare minimum of what a nice hotel stay would be but completely missed the mark. Restricting the AC from going below 20C, no carpet in the rooms, no mini fridge no service of any kind. There are plenty of places in town you can stay for this money that have full amenities

10/10

Exceptional

02 Aug 2026

JOSE

Highly recommend. It's all done through a kiosk (luggage storage before checking in, check in, check out). There's a place to live storage and it has some safes in there for your valuables. There's also a laundromat room. The hotel is very close from old town and right next to a shopping center (supermarket included) and several restaurants.

10/10

Exceptional

02 Aug 2026

tamie

Great 5 day stay! I loved having the use of the kitchen. This really helped as I like to eat clean and not eat out all the time. I also thought it was great that they had laundry and a separate ironing room.! I need to see a doctor and the Front Desk girl spent 15 minutes helping me find a clinic. I would definitely recommend this place.!

10/10

Exceptional

31 Jul 2026

Katja

Although the hotel is quite basic, it is very modern and clean and spacious. Breakfast in the attached cafe was delicious - highly recommend staying here.

10/10

Exceptional

29 Jul 2026

Badreddine

The room was clean, parking was easy, and the location offered convenient access to nearby facilities.

10/10

Exceptional

28 Jul 2026

Jolene

Absolutely amazing, clean kitchen, perfect location!
Can’t wait to come back

10/10

Exceptional

25 Jul 2026

Cassandra

This no frills hotel was great. Right next to the port without any of the noise and also close to old town. I was able to walk to old town easily, there are many restaurants nearby in Rotterman and it was a 10 min walk to the ferry. The black out curtains were fantastic and I slept really well here. I didn’t hear any outside noise and the bed was comfortable. The check in/out process was simple with convenient computer screens there to use. The room was small but comfortable.

10/10

Exceptional

25 Jul 2026

Kieran

Modern, clean and tidy hotel. Very good location. Room size spot on. Amazing value! The free luggage storage and safe is an added bonus too!

10/10

Exceptional

22 Jul 2026

Cathy

Very clean and modern. Everything is automated, and you don't really see the staff, but everything works well nonetheless; the shared spaces are well-designed and offer practical services.

10/10

Exceptional

20 Jul 2026

Yosmel

Good

8/10

Excellent

18 Jul 2026

Sagheer

Great location—just a 10-minute walk into Old Town. The hotel is modern and uses an automated check-in system, but staff were available and helpful when I needed extra towels. My only real complaint was the lack of a TV, which was especially annoying since the World Cup was on. All in all, a solid budget hotel at a reasonable price.

Self

10/10

Exceptional

16 Jul 2026

Matea

Exceeded expectations.

Self

10/10

Exceptional

15 Jul 2026

David

Efficient electronic checkin and clean, comfortable room.

Self

10/10

Exceptional

13 Jul 2026

Kuljit

Good location and good setup. The laundry room really came in use.

Family_with_children

10/10

Exceptional

12 Jul 2026

Gabriel

If you are not familiar with the Citybox hotel chain, like I wasn't, you will be surprised by their extremely lean structure and staff. Having said that, I don't think their obsession with efficiency caused any problems with our stay. Checking in and out is extremely fast and easy, the communal kitchen is convenient and clean, the few staff members we came across were very friendly and helpful, and the premises were brand new. Rooms were initially clean and functional (although not cleaned again for any of the other 5 nights we spent there). The lack of a TV in our room wasn't particularly a big deal, but including separate hygiene products for hair and body, as well as a hair conditioner, would have been great. The particular location was great for us because it was close enough to the old city and the port.

Family

10/10

Exceptional

11 Jul 2026

Mimi

Generally nothing to complain. Very satisfying experience.

Family_with_children

10/10

Exceptional

06 Jul 2026

Alejandro

Loved the hotel. It has a very easy self check-in and self checkout computer system while maintaining 24-hour staffed desk. I personally liked the location. An Uber to the Baltic Train Station was only like 5 euros. Could have walked but it was raining. My room didn't have a TV but there were three TVs in the floor's common areas and was able to watch several World Cup matches there.

Self

10/10

Exceptional

06 Jul 2026

Royce

Very simple self login and excellent room!

Family_with_children

10/10

Exceptional

29 Jun 2026

Andrew

Comfortable self-service hotel. Very clean and comfortable. Very close to Tallink terminal and 5 minutes into the old city. Baggage drop off was simple, so was check in and check out. Very quiet area - good for a good night’s sleep.

Partner

8/10

Excellent

28 Jun 2026

Martin

This hotel is sooooo modern. I love it, very close to the ferry terminal and about a few minutes away from the old city. Staff....what staff in the 4 days we were here I didn't see one member of staff once. It's nice that you have a table tennis table on floor 1 just a pity we couldn't use it due to no bat and ball and no staff around to ask for them. Nice facilities with the hiring a umbrella for €2 for 48 hours especially as it did rain hard on one of the days we were here. The shower room was nice but the water went everywhere, how can water get near the loo sink ares when you ain't even moving much when showering lol they have TV in a shared lounge kitchen area we would have paid extra to have one in the room. Electric go karting on the bottom floor with discount with your room key but still expensive for what it is. Building Development is happening behind the hotel so don't expect a nice view of the harbour anymore only a few rooms will have it.

Partner

10/10

Exceptional

25 Jun 2026

Keith

Clean room. Quiet. Good location if using ferries

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Kavita

Really enjoyed my stay at Citybox Tallinn. I booked a single room which was compact, but very clean and thoughtfully designed. The whole hotel felt modern, functional and well maintained. I particularly appreciated the ironing room and the shared kitchen/canteen area, which were very handy during my stay. Check-in was incredibly easy and quick using my passport.

The location is excellent. It's just a short walk from the ferry terminal, right next to the Rotermann Quarter, and only about 10 minute walk to Tallinn's Old Town, making it a great base for exploring the city.

One thing to note is that my single room didn't have a TV (I'm not sure about other room types but I was aware of this when booking), but I didn't really miss it. The hotel has more of a high-quality hostel feel, with a self-service approach: rooms aren't cleaned daily and you need to request fresh towels if needed. Personally, I found this perfectly fine and appreciated the flexibility.

Overall, excellent value, great location and a clean, comfortable stay. I'd happily stay here again.

Self

8/10

Excellent

20 Jun 2026

Jarek

touch screen check in progress did not work for me, due to no fault of the hotel but rather it was Expedia transferring my name.
At $125 a night I can live without a tv in the room. Kitchen amenities were common, but I could make it work for us. Common fridge too. Plenty of room and a beautiful view in a corner room. Kind of utilitarian decor like metal and glass and concrete but In a good way.

Partner

10/10

Exceptional

14 Jun 2026

Jacqueline

Modern, clean, well equipped. Great for the port and old town

Friends

10/10

Exceptional

10 Jun 2026

Charlotte

Great location. Clean, efficient, nice work space.

Self

10/10

Exceptional

06 Jun 2026

Indrapriya

The staff was helpful. Located very close to all attractions. Good facilities.

Self

8/10

Excellent

06 Jun 2026

Ignacio

Great modern and well-located hotel. My only criticism would be the temperature of the rooms and the fact that you can’t fully open the windows. You can barely open them and the AC doesn’t work well, the last night I had issues sleeping because of the heat.

Family

10/10

Exceptional

05 Jun 2026

Gisely

I come from Stockholm to Tallin and was the best hotel in terms of location, structure and amenities.

Self

8/10

Excellent

03 Jun 2026

John

Room was modern and clean. Minimalist, but had everything you need. Bed was comfortable and the bathroom was nice. Good shower.

Good price for the room in a good location- walking distance from the old town and from the Ferry port. 30 min bus/tram from the airport.

Air con was fairly ineffective. It took the edge off the heat, but you could only reduce the target to a min of 20C and it only ever got down to 21.5C when I was there, despite having it on all the time.

The curtains were the only other downside. The room was tall, so you couldn't pull them right the way across and in the early morning they let quite a lot of light in to the room round the sides of the curtains.

Self

4/10

Poor

31 May 2026

Erikas

Temperature in the room reached 26,7 C, and A/C did not work. Room was tiny.

Business

6/10

Pleasant

30 May 2026

Dusan

Room had a good size, but was quite dusty overall. On the last day we found a massive blood stain under the mattress cover which is definitely one star down! Bathroom was clean though, just a little bit of a sewer smell when we arrived but it soon vanished. Another star is down for room temperature. Upon arrival there was 26!! degrees in the room. I immediately changed the A/C to 20, which also happened to be minimum temperature setpoint. In two days and two nights the unit was unable to bring it down lower than 24. Radiators kept heating on a full whack and it was balmy 17 degrees outside.
Other than these two downsides, hotel is sleek, modern and with good amenities like community kitchen, lounge areas, laundry/ironing room or luggage storage.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Ashley

Lovely room with lovely views. Very modern and functional design. Comfy beds and lovely facilities.

Partner

10/10

Exceptional

27 May 2026

Kevin

Ideal location less than 10 minute walk from the ferry terminal and less than 10 minute walk to the Old Town.

Partner

10/10

Exceptional

24 May 2026

Felipe

Excellent hotel and location. Very modern. Clean rooms and the perfect location to go everywhere

Family

10/10

Exceptional

24 May 2026

Janet

Clean. Very convenient location. Basic amenities.

Self

10/10

Exceptional

22 May 2026

Matteo

Great place in a great location.

Self

6/10

Pleasant

20 May 2026

Charlotte

It’s a great spot and clean, but my room was 26 degrees and even with a fan impossible to sleep in.

Self

10/10

Exceptional

15 May 2026

Jennifer

Clean, well maintained rooms. Good location near the ferry dock.

Friends

10/10

Exceptional

12 May 2026

Oliver

Simple, well designed, comfortable, clean and in a good location. It was a great base for my trip to Tallinn

Family

10/10

Exceptional

11 May 2026

Lisa

Quiet, clean and central

Partner

10/10

Exceptional

11 May 2026

Fırat

.

10/10

Exceptional

11 May 2026

Rushabh

Loved the concept of a complete digital interaction with the hotel. The check-in and luggage storage interations were seamless with the interactive card machines. Room was great and the view of the harbour was perfect.

Partner

8/10

Excellent

08 May 2026

Michael

The rooms were clean, though the floor felt a little sticky in sports. The staff when approached were helpful and professional.
The coffee machine was broken for most of my stay.
The property is not accessible. Other than The main doors there were no accessible buttons to open doors. Even for those of us without accessibility needs would find automatic doors helpful.

Self

10/10

Exceptional

04 May 2026

Neela

A well

Friends

8/10

Excellent

03 May 2026

Grant

Easy to get to and use.

Self

10/10

Exceptional

15 Apr 2026

Sharon

Citybox is a minimal hotel.If you want a pen and piece of paper beside your nightstand phone- this is not the place for you.(because there is not en-suite telephone.) But, if you want to have everything you need- a clean environment, comfortable bed and pillows, en-suite bathroom with shampoo/body wash, soap, toilet tissue, hairdryer, as well as a friendly, helpful 24 hr front desk staff- then yes, this is the place for you! The front desk did actually give me a pen and paper when I asked, and also let me borrow electric converter for the week, and set up a 3am taxi pickup for my return to the airport. The location is ideal for sightseeing travelers, as it is across the street from a train stop, and eateries, and only a few blocks away from Old Town in one direction and 2 blocks from port to catch an early ship to Helsinki for a round trip. This was my first experience with Citybox and I was very pleased. I will be looking to see what other cities I stay in have a Citybox, and will book again with them. 5 out of 5 stars from me!

Family

10/10

Exceptional

14 Apr 2026

Rossana

Easy check in, super clean and quiet

Self

10/10

Exceptional

12 Apr 2026

Boris

Clean room

Self

10/10

Exceptional

08 Apr 2026

Janette

Citybox was conveniently located close to the shipping terminal to Helsinki. Our room and bed were comfortable and the room was quiet. Having a Cafe downstairs was great for a tasty breakfast, lunch or cuppa. The neighbourhood was safe and a short walk to the Old Town, shops or restaurants. We loved our stay and will definitely book here again.

Partner

8/10

Excellent

06 Apr 2026

Albert

The room was small but clean and adequate, the location was good to visit the old town and to the ferry terminal, and the breakfast was great.

Self

10/10

Exceptional

03 Apr 2026

Jose

Clean room & nicely situated. Good privacy

8/10

Excellent

02 Apr 2026

Armela

Self service checkin and checkout is pretty straightforward, but friendly staff was available to help in case of issues. The hotel offers a kitchen with a fridge and microwave; a laundry room (7€ per wash), luggage storage, umbrellas for rent; snacks and coffees to buy. The room itself is pretty simple and lacks amenities. The small double room is pretty small but ok for one night and has a big window with view over the port area. All in all, good for the paid price, except the cleanliness. The room, especially the bathroom, was not cleaned properly. The housekeeping team needs to pay more attention to stains and not only superficially change bed sheets and towels between customers.

Self

10/10

Exceptional

30 Mar 2026

Edita

Affordable and clean room

Friends

10/10

Exceptional

30 Mar 2026

Geena

It is a very nice clean hotel.

Self

10/10

Exceptional

30 Mar 2026

Dylan

W

Friends

8/10

Excellent

25 Feb 2026

Roberto

Accessibility to public transportation

Self

10/10

Exceptional

19 Feb 2026

Evan

Clean, minimal co-living hotel, was perfect for and accompaniment to my work trip.

Great Location and affordable Will stay again!

Thanks

Self

8/10

Excellent

19 Feb 2026

Samantha

Efficient because everything was handled by computer.

10/10

Exceptional

13 Feb 2026

Alison

Great location, lovely room, excellent communal amenities

Leisure Partner

10/10

Exceptional

08 Feb 2026

VASCO

Clean efficient!! I will recommend

10/10

Exceptional

30 Jan 2026

Shalabh

Everything was great!

10/10

Exceptional

22 Jan 2026

Craig

I arrived here late at night off the ferry. The hotel was easy to find virtually right at the port and only 5 mins from both A and D terminals. I checked in which was very smooth via the electronic check in kiosks. My room was on the third floor where there’s a well equipped communal area. With fridge, vending machines selling everything including light meals. TV and work area. My room was spacious with a large bathroom. I had a small window looking on to a tiny courtyard. In the morning there is an attached cafe that has an excellent range of options for breakfast. Checkout it s very easy with the ability to leave luggage if desired. The team stop
I’m s just round the corner although you will have to take a tram then a bus to reach the airport.

Self

10/10

Exceptional

14 Jan 2026

Megan Louise

easy to find, well located for the old town

Leisure Partner

6/10

Pleasant

13 Jan 2026

Jonathan

A place to crash, nothing more. It seems like they went out of their way to be Spartan. The tiny staffed office was hidden away and had quite a line, but they were friendly and helpful once it was your turn. Would have been more acceptable had it been cheaper than other hotel options, but it wasn't. Full price for minimal accommodation and no amenities to speak of.

Friends_and_family Friends

10/10

Exceptional

13 Jan 2026

Chelsea

Fantastic room - super clean and comfy for an amazing price.

10/10

Exceptional

05 Jan 2026

Mauricio

Clean and confortable

10/10

Exceptional

05 Jan 2026

Pegi

Room was spacious and comfortable. I travelled with a blind friend and everyone was very helpful and willing to accommodate. Thank you!

Leisure Friends

10/10

Exceptional

03 Jan 2026

Mia Catherine

Everyone I talked to were so kind and welcoming! The room was spotless and very nice.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Abraham

Property was clean and beautiful. Had an amazing view of the sea port in Tallinn.

Leisure Self

10/10

Exceptional

28 Dec 2025

Richard

We loved this hotel and would definitely stay again! Check-in was efficient, the hotel was spotless and had everything we need. Not to mention the location was perfect! Rooms were quiet and comfortable and the breakfast was delicious, highly recommend getting it!

Friends_and_family Friends

10/10

Exceptional

16 Dec 2025

Nicola

All fab

Leisure Friends

8/10

Excellent

14 Dec 2025

Francesco

Everything ok as usual

Leisure Partner

8/10

Excellent

14 Dec 2025

Barbara

Garbage had not been emptied in bathroom. It was full.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Elizabeth

The room is basic but clean and totally adequate for a few nights stay..the ac/ heating control in tge room certainly makes it easy to personalize your own requirement..
Service?? Its automatic booking in...via a consol so no service there...but yes, i did interact via message Before i went and that was a positive experience...
The bed and pullows was A1...so comfy.. the shower-really good pressure. Went to the restaurant, but unable to get any ones attention to even be seated so ate in the 'old town'

Self

10/10

Exceptional

08 Dec 2025

Adrian

A very good experience. Room was clean, double bed and good bathroom, and as expected. Hotel was in a good location a short walk from the old town. Check in was automated, but easy and clear instructions provided and no waiting around for check in check out!
If you want a TV in room and other amenities perhaps not for you, although wifi good.
We fully enjoyed our stay - thank you!

Leisure Partner

8/10

Excellent

07 Dec 2025

Jackie

Only issue I had was around 1am someone started doing maintenance on the pipes. So the banging on the pipes and bolts dropping on the floor was super loud and kept me up for several hours until they finished.

The breakfast isn’t free it is 16€ and I didn’t have it but the survey didn’t allow me to not put an answer down.

Leisure Partner

4/10

Poor

07 Dec 2025

Caoimhe

Horrible room- small window to the interior of the building felt like a prison cell. No amenities in the room just 1 thin towel and no kettle. Unfriendly staff. I know this place is on the cheaper side but I think you can get better value for money somewhere else.

Self

10/10

Exceptional

04 Dec 2025

Carmen

Amazing stay for the price. Clean and comfortable, close to old town.

Friends_and_family Friends

8/10

Excellent

02 Dec 2025

Martin

The location was really convenient and the communal areas were nice.

10/10

Exceptional

29 Nov 2025

Bobby

Great place to stay. Small room with no TV, but I came to Tallinn to see the sites, not stay in the hotel room.

Leisure

10/10

Exceptional

26 Nov 2025

Mario

Staff very responsive

10/10

Exceptional

25 Nov 2025

susana

Excellent place for that price

Leisure Self

10/10

Exceptional

21 Nov 2025

sofia

Very easy check in and check out. The communal areas are very well maintained by the staff with microwave and water boiler.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Carl

Excellent hotel and comfortable room. Amazing view from the large windows which was exactly what I hoped for

6/10

Pleasant

17 Nov 2025

Lachlan

Good value hotel with modern facilities. Room did get quiet warm and unfortunately there wasn't any windows or air conditioning to use

Leisure Self

10/10

Exceptional

12 Nov 2025

Manraj

Clean, modern, convenient check-in/out, good location

10/10

Exceptional

09 Nov 2025

Karsyn

Stayed here for a few nights as a solo traveller and it was great! Check in process was easy and was able to walk into the city center easily. Was close to the Port of Tallinn which is great if you’re looking to take the ferry to Helsinki.

Leisure Self

10/10

Exceptional

08 Nov 2025

Jane

Shared kitchen was great idea

Leisure Partner

10/10

Exceptional

06 Nov 2025

Margaret

I liked its simplicity, efficiency and cleanliness. The bed was exceptionally comfortable.

Self

10/10

Exceptional

31 Oct 2025

Evan

Useful for solo travelers

10/10

Exceptional

30 Oct 2025

YUJING

Great location, eco set up, lots of common space, clean and efficient. Great value

Self

10/10

Exceptional

23 Oct 2025

Maria

My stay at the Citybox Hotel was absolutely perfect! The location is excellent — safe, a few steps to the ferry, and with very easy access to public transportation and very clean. All staff were very helpful and friendly, and went above and beyond to make my stay comfortable. Highly recommend this hotel for anyone visiting Tallin!

Leisure Self

10/10

Exceptional

19 Oct 2025

Jingmu

Very good location. A few minutes to the old town and port. Walkable to shopping areas.
Room is clean. They have a public kitchen area. Self check in and out as well as luggage storage. They do have staff on duty as well if you need help. However there was no room cleaning service when we were there for 2 days. But you did can ask for new towels from the staff.

Leisure Friends

10/10

Exceptional

18 Oct 2025

Jonathan

Perfect for what I need.

Citybox is in a perfect location, 10 minutes walk to Tallinn Old Town and 10 minute walk the other way to the ferry terminal if you’re heading to Finland.
I was upgraded to a small double room, very comfortable bed, great shower. There is also a spacious communal kitchen and living room on each floor. This place is ideal and fantastic value for money. I’ll be using again at some point!

Leisure Self

10/10

Exceptional

12 Oct 2025

Alejandro

Great location, new hotel, clean, good beds. Automated check in and almost everything without see anyone other than the cleaners. Good if you want privacy and if you are an independent traveler that do not need human interaction.

Leisure Self

10/10

Exceptional

12 Oct 2025

Niall

Wonderful Hotel!

Leisure Self

10/10

Exceptional

12 Oct 2025

Francesco

We often stay at this place. Best deal for the price. Convenient especially if travelling by ferry

Leisure Partner

10/10

Exceptional

10 Oct 2025

Corey

Clean rooms and close to old city

Partner

10/10

Exceptional

09 Oct 2025

Dustin

Easy no fuss hotel

Great hotel. Easy check-in, perfect location, and quiet rooms. I especially like no TV in the room. I highly recommend this place for anyone who wants no fuss, easy stays. I'll stay here again for sure!

10/10

Exceptional

08 Oct 2025

Yan Han

Clean and modern, with everything that you need within reach.

Friends_and_family Friends