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Mama Shelter Luxembourg

Luxembourg · Luxembourg

2 Rue Du Fort NiedergrunewaldView location

9.4/10Excellent291 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.2/109.2
Condition9.6/109.6
Amenities9.2/109.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mama Shelter Luxembourg

In the heart of Kirchberg, Mama Shelter Luxembourg is ideally situated to explore this multicultural city. With 145 rooms, Mama is a refuse of comfort and modernity. A time capsule where you'll feel at home, with a touch of magic!

Sip a cocktail around the bar or on the rooftop and enjoy our home-cooked cuisine in the restaurant. Finally, 2 floors dedicated to meetings and events await you and your team.

Read more about this hotelShow less

With a stay at Mama Shelter Luxembourg in Luxembourg City (Kirchberg), you'll be steps from European Court of Justice and Philharmonie Luxembourg. This hotel is 0.2 mi (0.3 km) from Grand Duke Jean Museum of Modern Art and 0.2 mi (0.3 km) from Place d'Europe.

Make yourself at home in one of the 145 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • This property caters to LGBTQ+ guests.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 14 for children
    • Self parking fee: EUR 21 per day
    • Pet fee: EUR 25 per pet, per stay
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Place d'Europe 0.3 km / 0.2 mi
European Court of Justice 0.4 km / 0.3 mi
European Convention Center Luxembourg 0.5 km / 0.3 mi
Philharmonie Luxembourg 0.5 km / 0.3 mi
European Parliament Luxembourg 0.5 km / 0.3 mi
Grand Duke Jean Museum of Modern Art 0.6 km / 0.4 mi
Luxembourg Congress Center 0.6 km / 0.4 mi
Fort Thungen 0.6 km / 0.4 mi
D'Coque National Sport Centre 1.1 km / 0.7 mi
Grand Theatre of Luxembourg 1.1 km / 0.7 mi
Plateau du Kirchberg 1.2 km / 0.8 mi
Boulevard Royal 1.3 km / 0.8 mi
Grand Duchess Charlotte Bridge 1.4 km / 0.9 mi
National Museum of History and Art 1.6 km / 1 mi
Bock Casemates 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2021
  • Total number of rooms: 145
  • Number of floors (main building): 5
  • Family rooms: 20
  • Accessible rooms: 5
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Bus/Train station
  • Airport
Show 16 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Lift access
  • ShopExtra charge
  • Luggage room
  • BarExtra charge
  • Restaurant: 2
  • Green Key (FEE)
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-7

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Shower
    • Desk
    • Mini fridge
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 29 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable14 photos

    Mama Shelter Luxembourg

    DOUBLE KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Shower
    • TV
    • Desk
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 21 m²TWN.ST
    TWIN STANDARDPhoto unavailable12 photos

    Mama Shelter Luxembourg

    TWIN STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-5

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable14 photos

    Mama Shelter Luxembourg

    DOUBLE WITH DOUBLE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Mini fridge
    • TV
    • Desk
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO KING BEDSTWIN • TWO KING BEDS • 1 Bedroom • 31 m²TWN.2K
    TWIN TWO KING BEDSPhoto unavailable9 photos

    Mama Shelter Luxembourg

    TWIN TWO KING BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2K

    Room amenities

    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 20 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable6 photos

    Mama Shelter Luxembourg

    DOUBLE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Mini fridge
    • TV
    • Hairdryer
    • Shower
    • Wheelchair-accessible
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mama Shelter Luxembourg

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mama Shelter Luxembourg

9.4
Excellent
291 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
9.2 /10
75 reviews shown
10/10
Exceptional
03 Aug 2026
Luke
Wow!! Amazing place!! The staff was wonderful!! Thank you Matteo, Fabio, Nuno & Nathan! The pizza here is the best I’ve ever had! Highly recommend!! The pizza is made with Love!!
8/10
Excellent
07 Jul 2026
Sophie
Transport from airport amaze. Get the tram. Hotel clean, great breakfast, some different and thoughtful variations. Room and bathroom nice size. Nice bar till late. Nice shopping/food places near by but down side we arrived on a Sunday most was closed and disappointed there was no information prior to arrival regarding roof top being closed Sun & Mon...
Not keen on there only being 1 universal shampoo/body wash amenities.. separate would be nicer
Friends_and_family Friends
10/10
Exceptional
24 May 2026
Jedidiah
Good hotel , I would recommend more for couples
10/10
Exceptional
04 May 2026
Kane
Free water each day, clean bathroom with a great shower, comfy beds, all round great hotel
Partner
10/10
Exceptional
22 Mar 2026
alec
The hotel is modern, cool, and conveniently located close to everything you need in Luxembourg.
It’s not our first stay there, we had 2 adjacent rooms (family of 4).
The only thing missing is a gym in the hotel, although there are 2 gyms nearby within walking distance.
Family_with_children
10/10
Exceptional
08 Mar 2026
dominique
Fantastic, fun hotel in the midst of Kirchberg, 2 minutes walk from Philhamonie tram stop, 16 minutes from the airport and 10 into the Grund. Very quirky, with lots of little touches and an excellent bar. Sunday brunch is a must, as is the boulangerie, which serves excellent coffee and a range of delicious pastries. You must try the raspberry croissant - it's sublime! Highly recommended. We will most definitely be back!
Friends
10/10
Exceptional
15 Feb 2026
Frances
Super chic place to stat
Leisure Friends
10/10
Exceptional
17 Dec 2025
Oren
Great room, amazing restaurant fab location
Self
8/10
Excellent
05 Dec 2025
Karyl
Room was clean. Hotel is modern and funky.
Business
4/10
Poor
03 Sep 2025
daniel

Poor service and cleanliness

There was an awful smell in the bathroom throughout my stay. I reported it to the front desk but nothing was done about it. I later discovered it was the shower drain but the smell was pungent
Business
10/10
Exceptional
31 Aug 2025
Michelle
Great decor! You have to get the breakfast, amazing options!! Really nice staff
Leisure Partner
10/10
Exceptional
29 Aug 2025
Marielis
Felt safe as a solo traveler. Quiet and clean
Leisure Self
10/10
Exceptional
01 Aug 2025
Bruno
Fun hotel, easy enough to get to the Ville Haute.
Leisure Partner
10/10
Exceptional
31 Jul 2025
Rano
Overall Mama loves you :)
Leisure Family
8/10
Excellent
13 Jul 2025
Paul

Pretty good

A pleasant stay. It’s in the modern part of the city and an easy tram ride to the old town. Rooms and style are what you would expect if you have stayed at a Mama Shelter before. Fun, stylish, playful. I did find having the same soap to wash your hair and body a little disconcerting and at first thought they forgot to place the shampoo and conditioner in the room. It worked though. The bed was very comfortable and it was in a very quiet location so perfect for light sleepers. Breakfast was very good. With even fresh fruit and vegetables to make your own juice Sadly, dinner was a disappointment. Grilled squid was like old shoe leather which you couldn’t even cut with a knife. It was an extremely busy night so service was hit and miss too so maybe the kitchen just couldn’t cope. A very generous garlic bread so that hit the spot. Overall, it was good and worth checking out.
Self
10/10
Exceptional
07 Jul 2025
Shannon

Will be back!

Love this hotel chain. Very fun vibe, staff was super friendly, bar was poppin late night. Will look for them again if I travel to France.
Friends_and_family Friends
8/10
Excellent
06 Jun 2025
Laurent
Personnel 5
Room 4
Ambiance 5
Breakfast 4
Restaurant (diner) 2
Value 4
Business
4/10
Poor
19 May 2025
Mason

could be much better!

It's a beautiful hotel and convenient, but I couldn't have any sleep! They have a cute restaurant onsite, that said, people were parting and music going on all night, not great as the rooms aren't soundproof! Then once the party was over morning and loud walkers started to pass by, not a great experience! They should do something to make the room soundproof!
Partner
10/10
Exceptional
05 May 2025
Carol

Great Hotel in Great Area

Wonderful stay in a great hotel in a really green and clean area. Staff were friendly and accommodating. Thank you
Friends_and_family Friends
10/10
Exceptional
23 Mar 2025
alec
Mama Shelter is conveniently located in Kirchberg, close to the tramway line. The hotel is very modern and cosy, the rooms are comfortable and generous. The restaurant and bar as well as the bakery are all good with a tasty modern and fun atmosphere.
We stayed in 2 connecting rooms with our 2 daughters. Our kids just loved the fun and cool vibe of this wonderful and not too expensive hotel. We will be back for sure !
Leisure Family_with_children
10/10
Exceptional
02 Feb 2025
Kerys

Amazing stay

Amazing luxurious stay in this cool and quirky hotel. Very easily reachable by tram from the train station and to the city centre. Delicious bakery on site of the hotel and amazing food in the restaurant. Very helpful and friendly staff. Lovely comfortable bed and amenities, would definitely recommend
Self
8/10
Excellent
24 Jan 2025
Nathaniel and Ariel

Nice place with a great bakery

My family and I had a nice stay at Mama shelter. It was a quick walk and even quicker tram ride from the Pfaffenthan-kirchberg train stop. The hotel workers were friendly and held our bags until we were able to check in. They gave us ideas about things to do in the area as well as some restaurants. We ended up getting some pastries at the Mama bakery downstairs and they was fabulous! We slept well in a quiet room with two queen size beds. It was really nice to have a large room available in Europe! The room was clean and unique. We would stay again.
Friends_and_family Family
10/10
Exceptional
19 Jan 2025
Dmitrijs

Brilliant

Amazing place
Business Self
4/10
Poor
03 Jan 2025
Jihun

Ridiculous stay!

Went to Luxembourg to stay away from the craziness of the New Year’s Eve – hence I wanted to have a quiet moment to end the year. Guess what -- it was not sadly. There was a night club-like loud event on the roof top with loud heavy metal music until 3am because it was a New Year’s Eve. This was clearly audible from my room. The fact that it had a nice room design and comfortable bedding, it had a very poor sound proof.

The reception area is very small despite the fact the hotel has huge space for a restaurant and a roof top terrace (where there was a loud event!). The reception area only had one huge table and a small table with lots of chairs. The reception area can be packed like crazy if its busy.

Worst sleep and I would not come back to this place again. Not recommended for everyone. Avoid at any cost.
Self
8/10
Excellent
15 Dec 2024
Alice
Nice stay and comfy. A shame the room wasn’t serviced day 2. Lovely Boulangerie
Partner
6/10
Pleasant
30 Oct 2024
david

Communication

Clean, easy connection to free public transport. Disappointed roof bar not open. Nothing on hotel website when booking to say bar is seasonal. Even In pre- arrival email it gave bar opening times as if roof bar would be open during stay. No space in ground floor bar for relaxing seat with drink, only at a food table or bar stool. During stay left for neighbouring hotel for evening drinks. Mini bar snacks sign says to go to floor 1 vending machine s, they were not operating. Informed to go to neighbouring hotel. Communication on website, pre arrival emails and signage needs to improve.
Friends_and_family Friends
10/10
Exceptional
15 Sep 2024
César
Excelent every thing...
Leisure Friends
10/10
Exceptional
23 Aug 2024
Vasco Gerardo
Great hotel! Looking forward to visit their different locations
Leisure Family
10/10
Exceptional
22 Aug 2024
Martyna
Crazy but great hotel
Business
10/10
Exceptional
07 Aug 2024
Alexander
Great stay, close to the free tram which takes you straight downtown. Nice restraint and coffee shop and affordable rates
Business
10/10
Exceptional
30 Jul 2024
Gustavo
I would stay again! Quirky at the beginning but then it makes sense, if that makes sense. Great staff!
Leisure Self
10/10
Exceptional
02 Jul 2024
Mark
Wonderful, quirky hotel located right across the street from the Court of Justice of the European Union.
10/10
Exceptional
01 Jul 2024
lynne
Very convenient for the trams Nice outside eating area clean and quirky rooms
Leisure Family
10/10
Exceptional
10 May 2024
Cathia
Love my stay here. The staff was super friendly and the evening ambiance was perfect for my birthday. They had a pretty cool DJ. The breakfast bar was amazing!!
Leisure Friends
8/10
Excellent
22 Nov 2023
James
Nice hotel, clean, fun atmosphere. Will definitely look out for more of this chain.
8/10
Excellent
20 Oct 2023
Alistair
Very clean and fresh.
Modern without detracting from the actual hotel function.

Rooms and bar etc seemingly lit by 20w bulbs, for people with any sight problems its like a living trip hazard test.

Breakfast was good, the pizza was good. Staff work hard and do a good job. Would be happy to return here again. The free tram to most locations is excellent and a 4 min walk from the hotel. 15 minutes from the airport so easy to reach.
Business Self
8/10
Excellent
18 Oct 2023
Verified traveler
The room is huge, and the bed is very comfortable - a good size too. Well located, and not too busy over the weekend although the bar downstairs is extremely popular, so you may hear some music playing late at night; this didn't bother me as I am normally up late but light sleepers should be mindful of this.

The only downside is that the room was not clean. I found pieces of food all over the floor and had to contact the reception twice before someone came to hoover. I wish there had been a better response, or that it didn't happen in the first place, but that was the only problem of my trip.
Self
10/10
Exceptional
14 Oct 2023
Puja
The location was great short walk to old town, hotel was great as well clean and good service.
10/10
Exceptional
08 Oct 2023
Simon H
What quirky hotel, we had a fantastic time staying and everyone wad helpful and friendly.
Partner
8/10
Excellent
08 Sep 2023
Smaili
I loved everything
10/10
Exceptional
23 May 2023
Nick

Staff stood out as being excellent

Really enjoyed my stay there which was centered around a conference... the staff was impeccable.
Business
10/10
Exceptional
27 Apr 2023
Jeff
Very funky and artistic hotel property. Great staff and great location to get around on the Tram.
Business_and_leisure Partner
10/10
Exceptional
16 Feb 2023
Lindsay
great hotel, and super friendly staff
Self
10/10
Exceptional
30 Jan 2023
Ella
Better than expected and super relaxed and friendly staff! Perfect for weekend in Luxembourg and great rate. Toothpaste was a jaw dropping 8 euros though. Don't forget!
Leisure
10/10
Exceptional
12 Dec 2022
Sarah

Weekend break

Amazing quirky decor makes the hotel feel special. Great location for public transport -the bus to and from the airport stops nearby (6 or 16). Tram stop is also just a couple of minutes walk away - stop is Philharmonie Mudam. This made it very easy to get about. Museum of Modern Art is a short walk away. Reception staff were very friendly helpful and professional. Reception also smells amazing :) Breakfast was a good selection..all the usual options croissants fresh bread english breakfast or continental selection. Fresh orange juice was good. The restaurant is really cool and also very lively in the evening. Had the pizzas for dinner and they were huge and really good. Rooms are smart..with solid eco toiletries. Only thing i would have liked is a kettle and tea / coffee in room which i did miss but overall this is a great place to stay and i would come again.
Partner
10/10
Exceptional
29 Nov 2022
David
Modern and individual style hotel. Great location for tram into centre of town and easy transfer from the airport. The rooms are stylish comfy, modern, clean with great shower! The breakfast in the bright and modern restaurant was great quality and lots of choice. The staff were all welcoming and accommodating. Highly recomment
Leisure Partner
6/10
Pleasant
22 Jun 2022
Emily
There's a bar/club open quite late IN THE HOTEL, so nobody really gets to sleep until they shut things down after 1am. No coffee in the room – charge 3 euros for one in the lobby instead. Not great. Otherwise, really nice amenities and comfortable room – just wish it felt less like an unrelenting cash grab.
Leisure Partner
6/10
Pleasant
16 May 2022
David

Service disappointment

No room services. Impossible to call the reception, no phone number. No wifi code available in the room, asked at the reception. Snack dispenser at the first floor but not available, empty and switched off. Take away for eating and waiting like other customers coming at the restaurant, and very easy to come back to the room with a large plate...The evening, Hotel doorman unwelcoming. Rooftop barmen useless, have to call them for a drink after 10min waiting, at 17h00. Staff dresscode, please. 18h, the room was not cleaned, at the reception, would you like us to clean it ? Yes...please...
Otherwise hotel decorations are nice.
Self
10/10
Exceptional
24 Apr 2022
Hussain

Excellent stay

Lovely hotel, great service, fabulous restaurant and rooftop bar
Business
8/10
Excellent
24 Apr 2022
edwin

Good Hotel

Good Location, very friendly staff, unfortunately very slow in making the room due to staff shortage.
Friends_and_family Family
8/10
Excellent
22 Feb 2022
James

Cool, funky hotel on the Main Street car line

Cool, funky hotel not too far from downtown! Entrance was slightly confusing, as you could not park at the entrance to check in. Otherwise, room was clean and fairly comfortable. One minor complaint was the bench/chair by the table. No back support and not at all comfortable to sit on.
Friends_and_family Family
8/10
Excellent
03 Jan 2022
Alba

Pleasant stay

The rooms are beautiful. They forgot to clean one day
Friends_and_family Family
8/10
Excellent
27 Nov 2021
Alexey
Nice clean hotel, close to public transport straight to the city Center. Friendly folk at reception.

Quite strange parfyme smell at the reception. Parking an breakfast adds 40% to the bill.
Self
8/10
Excellent
02 Nov 2021
IBRAHIM
Everything was good. Thanks to all staff for being so nice!

The hotel looks better and more modern than photos 👌
Partner
10/10
Exceptional
05 Jul 2021
Derek
Clean and great for the price
Partner
10/10
Exceptional
09 Jul 2026
Ali
Chambre propre. Plusieurs options de restauration autour de l'hôtel.
Self
8/10
Excellent
15 Jun 2026
Miryam
Modernes Hotel in guter Anbindung zum Zentrum. 4 /5 Stationen mit der Straßenbahn in das Zentrum und öffentliche Verkehrsmittel sind kostenlos 😊
Das Frühstück ist gut und bietet eine große Auswahl!
Das Personal ist sehr nett.
Zimmer sind sauber und modern eingerichtet.
Betten für uns leider nicht ideal.( zu hart) und leider gab es nur eine Bettdecke.
Der Parkplatz für 21 Euro im Hotel ist leider kein Schnäppchen, die Preise sind aber anscheinend Standard.
Ansonsten ist das Hotel für einen Städtetrip (1-2 Tage) zu empfehlen.
Partner
10/10
Exceptional
11 May 2026
Axel
Die Bar ist hervorragend ausgestattet und die Bartender sind super nett und hilfreich.
Partner
8/10
Excellent
04 May 2026
Matthias
Gutes Frühstück
Partner
10/10
Exceptional
03 May 2026
Lisa
Wir waren sehr zufrieden mit dem Hotel. Wir hatten ein ruhiges Zimmer. Das Hotel ist sehr gut an die öffentlichen Verkehrsmittel angeschlossen, sodass man schnell in der Altstadt ist. Bahnen fahren alle 5 Minuten, am Sonntag alle 10 Minuten. Einen Abend waren wir in der Hotelbar und diese war für uns mit eine der coolsten Hotelbars bisher. Wir kommen gerne wieder.
Partner
8/10
Excellent
01 May 2026
Charlotte
Bra hotell!
8/10
Excellent
27 Apr 2026
Jolande
Super mooi hotel, mooie en schone kamer. Eten is heerlijk! Enige wat ik jammer vond is dat ik geen raam open kon doen
Self
10/10
Exceptional
05 Apr 2026
Andre
Hotel is amazing
Partner
8/10
Excellent
20 Feb 2026
Christiane
Das Zimmer war makellos, allerdings kritisiere ich den Teppichboden und dass die Fenster nicht zu öffnen sind.
Alles andere ist sehr liebevoll gestaltet :)
Friends
10/10
Exceptional
14 Feb 2026
Kevin
Hôtel au top. Une déco top, personnel au top. Tout était parfait. Parking haut si grosse voiture. Les chambres sont insonorisées. Le tram est en face, il est gratuit dans toute la ville, et super simple à prendre.
10/10
Exceptional
08 Feb 2026
Raphael
L’ambiance, le staff et la qualité du petit déjeuner en font un hôtel agréable et nous avons passé un très bon séjour
Business Partner
10/10
Exceptional
19 Jan 2026
SZE WING INEZ
Very lovely staff member both the front desk and restaurant. Highly recommended to family and friends.
Partner
8/10
Excellent
06 Jan 2026
Fredrik
Funny bourlesk approach.
Business
10/10
Exceptional
04 Jan 2026
Alex
great hotel and location!
10/10
Exceptional
01 Jan 2026
OLIVIER
Chambre lumineuse et au calme comme demandée .
Merci
Partner
10/10
Exceptional
24 Dec 2025
Jolanda
tiptop für einen Städtetrip. sehr sauber
Self
8/10
Excellent
07 Dec 2025
MICHELINE
Buiten het lawaai van dj op vrijdagavond ( stopte wel stipt middernacht) was het heel stil. Geen gehoor van andere gasten , douches , toiletten enz.
Het ontbijt is super.
Leisure Partner
2/10
Poor
09 Nov 2025
Aksel Vestergaard
Ok
10/10
Exceptional
01 Oct 2025
Ernst
Trendiges Hotel mit cooler Ausstattung. Tolles Personal an Reception und Frühstücksraum. Grosszügiges Frühstücksbuffet mit vielen regionalen und biologischen Produkten. In paar Minuten bei Tramhaltestelle und ein paar Minuten ins Zentrum. Parkhaus direkt im Haus.
Partner
10/10
Exceptional
10 Sep 2025
JULIANA
Café da manhã MARAVILHOSO. Localização boa. Quartos grandes mas as camas podiam ser mais confortáveis.
Partner

Location & surroundings

Mama Shelter Luxembourg
2 Rue Du Fort Niedergrunewald, Luxembourg, Luxembourg

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Mama Shelter Luxembourg

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