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Hotel emblemático Hi Suites

Tenerife · Spain

calle Emilio Calzadilla, 40View location

9.8/10Excellent230 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.6/109.6
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel emblemático Hi Suites

Thank you for informing us of your estimated time of arrival. Our reception hours are from 08:00-20:00 from Monday to Sunday. Outside our reception hours we offer self-check-in, provide contact telephone number and email to send self-check-in info.

Hotel Emblemático Hi Suites is located in a completely restored building from the early 1900s, where we have respected the charm and primitive façade.

The property has been endowed with spectacular landscaping, both indoors and outdoors, so that tranquility and harmony accompany the guest from the moment they enter the establishment.

Our spacious rooms, divided into lofts and suites, have been designed to enjoy a zen, calm and inspiring atmosphere, designed to live an unbeatable atmosphere during your stay in the heart of Santa Cruz, whether you visit us for work or relaxation.

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A stay at Hotel emblemático Hi Suites places you in the heart of Santa Cruz de Tenerife, steps from Municipal Museum of Fine Arts and Museo de Belle Artes. This hotel is 8.2 mi (13.1 km) from Teresitas Beach and 0.5 mi (0.9 km) from Almeyda Military Museum.

Make yourself at home in one of the 13 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Sunday: 8:00 AM - midnight
    Guests will receive an access code. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve high chair
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
    • Self parking fee: EUR 18 per day
    • Pet deposit: EUR 300 per stay
    • Pet fee: EUR 20 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Municipal Museum of Fine Arts 0.2 km / 0.1 mi
Museo de Belle Artes 0.2 km / 0.1 mi
San Francisco de Asis Parish 0.2 km / 0.1 mi
Nuestra Senora del Pilar Parish 0.2 km / 0.1 mi
Plaza de Espana 0.4 km / 0.3 mi
Garcia Sanabria Park 0.5 km / 0.3 mi
La Recova Art Center 0.5 km / 0.3 mi
Guimera Theater 0.6 km / 0.4 mi
Nuestra Senora de la Concepcion Church 0.7 km / 0.4 mi
Plaza Iglesia 0.7 km / 0.4 mi
Tenerife Space of the Arts 0.8 km / 0.5 mi
Mercado de Nuestra Señora de África 0.8 km / 0.5 mi
Almeyda Military Museum 0.8 km / 0.5 mi
Canarias Regional Military Museum 0.8 km / 0.5 mi
Rambla de Santa Cruz 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • Number of floors (main building): 3
  • Connecting rooms
  • hotel
  • American Express
  • EC
  • JCBExtra charge
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 24 more facilities & services
  • EuroCard
  • Euro 6000
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Transfer service
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Concierge
  • Toaster
  • Electric kettle
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE GRAND SUPERIORSUITE • GRAND SUPERIOR • 50 m²SUI.GD-SU
    SUITE GRAND SUPERIORPhoto unavailable6 photos

    Hotel emblemático Hi Suites

    SUITE GRAND SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    GRAND SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-SU

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Hotel emblemático Hi Suites

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Hotel emblemático Hi Suites

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO GRAND SUPERIORSTUDIO • GRAND SUPERIOR • 55 m²STU.GD-SU
    STUDIO GRAND SUPERIORPhoto unavailable5 photos

    Hotel emblemático Hi Suites

    STUDIO GRAND SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    GRAND SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.GD-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIOR • 43 m²STU.SU-1
    STUDIO SUPERIORPhoto unavailable9 photos

    Hotel emblemático Hi Suites

    STUDIO SUPERIOR

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 35 m²SUI.DX
    SUITE DELUXEPhoto unavailable6 photos

    Hotel emblemático Hi Suites

    SUITE DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LOFTDOUBLE • LOFTDBL.LO

    Photos are not available for this room type.

    Hotel emblemático Hi Suites

    DOUBLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIOR • 40 m²SUI.SU-1
    SUITE SUPERIORPhoto unavailable6 photos

    Hotel emblemático Hi Suites

    SUITE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LOFTRoom • LOFTROO.LO

    Photos are not available for this room type.

    Hotel emblemático Hi Suites

    Room LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel emblemático Hi Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-1

    Photos are not available for this room type.

    Hotel emblemático Hi Suites

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Hotel emblemático Hi Suites

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXE • 35 m²STU.DX-1
    STUDIO DELUXEPhoto unavailable12 photos

    Hotel emblemático Hi Suites

    STUDIO DELUXE

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-1

    Room amenities

    • Shower: 1
    • Housekeeping
    • TV
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Smoke detector
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel emblemático Hi Suites

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel emblemático Hi Suites

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE SUPERIORSTUDIO • EXECUTIVE SUPERIOR • 55 m²STU.EJ-SU
    STUDIO EXECUTIVE SUPERIORPhoto unavailable9 photos

    Hotel emblemático Hi Suites

    STUDIO EXECUTIVE SUPERIOR

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel emblemático Hi Suites

9.8
Excellent
230 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Dean
Wonderful property well situated to explore the surrounding area!! Friendly, welcoming and helpful staff. The rooms are stunning with every amenity available. Would highly recommend for holidays or business!!!
Partner
10/10
Exceptional
07 Jul 2026
Sean
Great location, fantastic room, very nice staff.
Partner
10/10
Exceptional
26 May 2026
Robert
Good location, lovely rooms and friendly staff.
Partner
10/10
Exceptional
17 Apr 2026
troy
La habitación fué muy cómoda, acogedora y muy limpia. El servicio de recepción excelente, muy amables y siempre atentos a lo que uno necesita. La ubicación es céntrica.
Partner
10/10
Exceptional
15 Apr 2026
Emily
They gave us a free upgraded room and it was BEAUTIFUL!!! Very spacious, clean and luxurious. The staff was friendly and helpful. Location was great for walking.
10/10
Exceptional
15 Apr 2026
Yvon
Our room was fantastic, a spacious bedroom, nice living room with little kitchen. The hotel is well located in the city center. The only problem is to find a parking around the hotel but it is often like this in Tenerife.
Partner
10/10
Exceptional
11 Mar 2026
Kaitlin
Clean and great location
Partner
10/10
Exceptional
06 Mar 2026
Raphael
Hotel was lovely and so was the staff. The room was beautifully appointed and really clean. We felt like it was a little oasis!
Partner
10/10
Exceptional
19 Feb 2026
Nathalie
Room spotless. Staff very friendly.
Very central. Loved it!!
Partner
10/10
Exceptional
05 Feb 2026
Lucia
We stayed in a studio with a microwave, plates and cutlery and a sofa. It’s spacious and well-kept. The bed is comfortable. The central location makes it easy walking everywhere (including the ferry port and the bus depot). The staff (Eva, Elena, Maria) are friendly and helpful.
Partner
10/10
Exceptional
28 Jan 2026
Valerie
Clean and tidy
Staff courteous
Friends_and_family Family
8/10
Excellent
22 Jan 2026
Kieran
At check in, Eva was superb. She was easy to talk to, not only because of her excellent English but her easy manner. She took us to our room to show us around as well.
The room was very good. One set of curtains did not open well and part of the glass staircase was very weal. The sofa was not very comfortable. The room service breakfast was not worth the money. Only these few things kept me from awarding an excellent rating.
Partner
10/10
Exceptional
13 Jan 2026
Iris
The hotel is located in a quiet street very close to the city center with many bars, cafes and shops around. There is no breakfast but many options nearby. The hotel has 2 parking spots (costing 18 euros per day) which was important for us.
Partner
10/10
Exceptional
11 Jan 2026
Vanessa
Loved everything about this hotel. I go to this town pretty often and know many hotels in the area. This one is now my number one in Santa Cruz. The rooms are beautiful and spacious. It is an old building that has been refurbished to a high standard. Yes, you can hear some noise from other guests but that's normal in old Spanish building and it didn't really bothered me as I think guests at the time managed to keep noise to the minimum. No sound from the streets tho, and the hotel is located in a quiet area but still close to everything. Also, the girls at reception were lovely and accommodating. I arrived too early for check-in and they looked after my luggage and took it to the room when it was ready, while I went to explore all the shops. 10/10, thank you very much for the awesome hospitality.
Self
10/10
Exceptional
06 Jan 2026
amy
Visitied over the 3 kings days. Excellent room, bed comfy. Enjoyed having fridge microwave and facilities to cook/eat comfortablely.. unfortunately we booked this as it said rooms were soundproof. I.e quiet. We understood there would be noise over the festivities but just didn't expect to hear so much of it when away from the main area and with windows/curtains shut. The noise of the hallway also echoes through the room. This is the only thing that let the hotel down. Maybe soundproof means something else.. but we struggled with the noise even thought we were on a high floor
10/10
Exceptional
03 Jan 2026
Jorge
HI Emblemático Suites provides an excellent opportunity to enjoy the wonderful city of Santa Cru de Tenerife in a magnificent places
The staff is superb, attentive and close to your needs, the cleaning team is fenomenal, taking such a good care of this nice building. The environment is safe and close to everything. The parking facilities are convenient and safe. And the value you get for what you paid is amazing. Love this place
Leisure Family
10/10
Exceptional
02 Jan 2026
KENNETH
Nice hotel. Good location. Staff is frendly.
Partner
10/10
Exceptional
07 Dec 2025
Brigitte
Très grande chambre, moderne, d'une propreté remarquable. Très bien situé. Seul bémol, le petit déjeuner ne vaut pas le coup!
Partner
8/10
Excellent
01 Dec 2025
Patricia
Lively room, super staff thank you
10/10
Exceptional
29 Nov 2025
Terence
The room was beautiful and spacious. The staff was very friendly and helpful. We enjoyed the hotel design and appreciated the bathroom amenities.
Leisure Partner
10/10
Exceptional
27 Nov 2025
Maria
Beautiful room, elegant decor, spotless clean, comfortable bed. Everything you need for a short or long stay. Excellent location. Friendly, and professional staff. Truly recommending it for a most enjoyable experience in the city.
Leisure Family
10/10
Exceptional
27 Nov 2025
Joan
Loved the floor to ceiling grand window
10/10
Exceptional
23 Nov 2025
Devorah
This was one of the most exceptional stays I've ever had on holiday. The place was top notch clean, staff were wonderful and so helpful, the room was so cosy and just so inviting.
I would highly recommend and will be staying again should I find myself holidaying in that area in the near future.
Leisure Friends
10/10
Exceptional
17 Nov 2025
Neil
Friendly and helpful staff. Rooms were clean and spacious. Great for a short or long term stay.
Leisure Partner
10/10
Exceptional
17 Nov 2025
Laurel
Great service!
8/10
Excellent
08 Nov 2025
Shaun
Good location; great staff - really abive and beyond; very clean and safe; parking was a bit of a hassle but staff were accomodating.
Leisure Partner
10/10
Exceptional
21 Oct 2025
JETHO
Great Hotel, comfortable and spacious. Staff was very helpful and competent and always had a smile. Thoroughly enjoyed our four day stay. Would definately stay there again if we visit Santa Cruz De Tenerife.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Raul
Wonderful experience in every way!
From the friendly reception by María, to impecable facility, room amenities and quiet, but convenient location, we consider this hotel a great choice.
Partner
10/10
Exceptional
29 Aug 2025
Samira
It was beautiful experience. We really appreciate all the support. Staff was amezing.
Friends_and_family Family
10/10
Exceptional
20 May 2025
Ana
The apartment suite is incredibly beautiful and well equipped! Great for families. Excellent location.
Leisure Family
10/10
Exceptional
30 Apr 2025
Timothy
VERY comfortable bed. Spacious (Superior room) room, good extras. Would stay there again.
Leisure Partner
8/10
Excellent
27 Apr 2025
Paul
All excellent. Up-Scale property in the centre of everything.
No English tv channels & street noise an issue at times.
Leisure Partner
10/10
Exceptional
21 Apr 2025
Paula
Amazing room and staff
Partner
10/10
Exceptional
20 Apr 2025
Susan
Gorgeous stylish room. Don’t think twice, this is the place to stay. Santa Cruz de Tenerife is very walkable and this is a great location.
Leisure Partner
10/10
Exceptional
09 Apr 2025
John
Great
Leisure Family
10/10
Exceptional
08 Apr 2025
Martin
Friendly staff and clean room
10/10
Exceptional
16 Mar 2025
Caroline

Amazing

Amazing spacious suite, comfortable high end furnishing. Hotel in the centre of the action but in a quiet side street.
Self
10/10
Exceptional
11 Feb 2025
Ian

Tenerife

Great place to stay, very central.
Partner
10/10
Exceptional
08 Feb 2025
Jonas
This hotel was just top notch all around. I almost never write reviews bu t I had such a good expyhere I felt I needed to share.
Leisure Self
10/10
Exceptional
06 Feb 2025
Verified traveler

Spacious, attractive and clean suites

Spacious, clean suites in a great location. Reception staff are friendly and smiley. Rooms are spotlessly clean. Photos are true to how the rooms are. The beds are very firm. Lots of restaurants nearby. Definitely would recommend the Hi Suites. (Be aware, this is the Emblematico Hi Suites - and different from the nearby Emblematico hotel).
Partner
10/10
Exceptional
28 Jan 2025
Terry
Loved this property
Leisure
10/10
Exceptional
12 Jan 2025
Valerie

A good central base in Santa Cruz

Our second visit centrally situated friendly staff and extremely clean this hotel is a good base for us We like the mini kitchen in room and the staffed reception We were very comfortable on our city break
Partner
10/10
Exceptional
11 Jan 2025
Guillaume

Most beautiful hotel room we ever had!

We stayed for two nights, as a party of 3, on Jan 4-5 2025. We stayed in a 2-story executive stateroom that was simply breathtaking: full kitchen with dining table, beautiful bathroom, bed on the second floor, 4 balconies around the spacious living room. The lady working at the front office was so nice and helpful, and so was the cleaning staff. The room was very clean and the decor was simply beautiful. The location is ideal and within walking distance of everything you need! We were there for the celebrations of the Three Kings Days and we were so close to the action, as the hotel was just one street corner away from the parade! We would recommend and would 100% come back if we return to Tenerife! Our favorite accomodation we had on the island for sure! Don't hesitate and book!
Friends_and_family Family
10/10
Exceptional
26 Dec 2024
Michel

Beautiful suites

Large confortable suite with a couch, a full kitchen, king bed, big shower, as central as it can get in Santa cruz. Just perfect.
Friends_and_family Friends
8/10
Excellent
10 Dec 2024
Robert Thomas
Very nice place
Partner
10/10
Exceptional
02 Dec 2024
Jong Hyun

You must stay at this hotel in Santa Cruz

Super value hotel. Apartment type hotel. Amazing quality. Super clean. Super reasonable price. Amazing location.
Friends_and_family Family
10/10
Exceptional
02 Nov 2024
Robert
Everything about this place was perfect. Can’t wait to come back!
Self
10/10
Exceptional
10 Sep 2024
John
Incredible gem of a hotel. Comfortable, clean, generously large rooms, tranquil setting. PERFECT!
Leisure Self
8/10
Excellent
25 Jun 2024
Rolf

Stylish but has constraints due to old location.

If arriving by car, check-in is difficult because there is no reception spot or area parking. Room was remodeled and very stylish but the narrow glass lined stairway to the loft bedding is very unpractical to get a suitcase up. Staff was very professional and friendly.
Partner
10/10
Exceptional
10 Jun 2024
Liliana
Very convinient located, excellent room, very clean!
Leisure Family
10/10
Exceptional
04 Jun 2024
marta
Todo fantástico, el lugar, la tranquilidad, la “habitación “. 10/10
10/10
Exceptional
22 May 2024
Leah
Modern and clean hotel, with a nice vibe and generous sized rooms. Our luggage was lost and the lady at reception loaned us adapters so we could charge our phones which was appreciated- all the staff were friendly there. Location was perfect, with plenty of cafes, bars and great restaurants nearby, as well as transport links. The picturesque little park around the corner was also useful in helping us know what to aim for at the end of the day!
Leisure Partner
10/10
Exceptional
11 Apr 2024
Laurie
Close to everything we needed
Leisure
8/10
Excellent
10 Apr 2024
J Howard
Staff was pleasant
Only downside was narrow steep stairs up to bedroom which are quite dangerous for a 88 year old
Leisure Partner
10/10
Exceptional
02 Apr 2024
Christopher Margo
A coffee machine in the reception area would be nice.
Leisure Family
10/10
Exceptional
30 Mar 2024
Helen
Very good stay for three nights. Centrally located but quiet.
Leisure Self
8/10
Excellent
29 Feb 2024
Chris

Nice place - just bring your own coffee!

Very nice place in a great location, with comfortable beds. The only complaint was that leaving just 2 Nespresso pods for the whole week feels a bit cheap.
Self
8/10
Excellent
23 Jan 2024
Michael

Poor advice regarding stay

Fantastic stay although they advertise their state of the art TV offering do not log on with your Netflix account
What they do not promote is that every customer after your stay will have access to your Netflix account
Very poor service
8/10
Excellent
19 Jan 2024
Lisa
Very nice place to stay, but they offer parking via one of the local parking lots for 16 euros a day. We went to wrong parkade and only paid 19 euros for the weekend. Best to check rates at parkade before you accept the 16 ad day.
10/10
Exceptional
13 Jan 2024
Joannah
Recommended. I would love to stay again.
Self
8/10
Excellent
09 Jan 2024
Graham
Grand Designs influenced interior.
Leisure Partner
10/10
Exceptional
27 Aug 2023
Susan

Night in Santa Cruz

Beautiful duplex room, very comfortable.
Partner
10/10
Exceptional
27 May 2023
Norka

A peaceful home away from home

I loved this hotel! It was perfect in every possible way!
Partner
10/10
Exceptional
11 Apr 2023
GARY
very central and one of the cleanest hotels I have ever stayed in. Fridge coffee machine,kettle and microwave unexpected for any hotel room I have ever had in spain.
Leisure Partner
10/10
Exceptional
02 Mar 2023
Kevin
Could not have asked for a better stay!!
Great communication with hotel staff before we even arrived.
Natasha made check in a breeze, made sure we didn’t have any questions and even arranged a taxi 🚕 to the airport.
Will definitely stay here again if/when we get back to the Canary Islands.
Leisure
10/10
Exceptional
28 Feb 2023
Caroline
Lovely careful staff plus spacious new & clean room. Fabulous
Self
10/10
Exceptional
19 Dec 2022
Verified traveler

Great place

Was an amazing place to stay in the center of the city. Went with a baby and they provided all the comforts need for her.
Business Family
10/10
Exceptional
18 Dec 2022
Anthony

Excellent option to stay in Santa Cruz

Fantastic location in the heart of Santa Cruz and within reasonable walking distance to the bus terminal. Service was friendly and the room was very well cleaned daily. The rooms are huge, it feels like a flat. Would 100% recommend staying there. Only thing I didn’t quite like is their bath products (irritating bath gel & no shampoo) so bring your own if you can.
Self
10/10
Exceptional
05 Dec 2022
JULIO

Great stay

We stayed for one night, but the place aas excellent. The decoration and room layout was very nice and there were basic amenities already there (coffee, toothpaste, etc). The director and host was very welcoming and helpful.
Partner
10/10
Exceptional
29 Nov 2022
Glenn
what a fabulous surprise. location was great
easy walking & lots of restaurants & shopping
sooo convenient
Leisure Family
10/10
Exceptional
06 Jul 2022
Michael
The apartment was well presented and very clean.

The reception staff were well presented and worked hard to please and had local knowledge to assist with any questions I had.

The cleaning staff worked hard to ensure the room was cleaned daily and went to an exceptional standard.

The location is excellent, all main points of interest for me were in close vicinity.

I would definitely stay again,
Leisure Self
8/10
Excellent
30 Jun 2026
EMETERIO
Bien, el lugar muy céntrico.
Partner
10/10
Exceptional
14 Jun 2026
Alfredo
Este pequeño hotel en el centro de Santa Cruz ha sido una sorpresa muy positiva y lo recomiendo sin dudas. Esta exquisitamente decorado, las habitaciones son amplias y modernas con todas las comodidades: el staff del hotel es súper amable y siempre dispuestos a ayudar.
Self
8/10
Excellent
16 Apr 2026
Florian
Chambre très belle et très propre et personnel accueillant! Côté point négatif parking un peu cher pour une place dans la rue
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Fausto
Camera pulitissima e posizione comodissima. Personale molto gentile.
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Torsten
Schlafzimmer mit Bad auf einer Empore. Das Bad befand sich am Ende ohne direkte Belüftung und fest zu schließen der Tür (nur eine recht offene Milchglasschiebetür) unmittelbar neben dem Bett.
Daher war die Belüftung der Toilette und Dusche direkt neben dem Bett war nicht gut gelöst, auch der Zugang mit hellen Licht ist bei Benutzung alleine kein Problem, zu zweit sehr störend.

Treppe zum Schlafbereich und Bad hatte zwei wackelnde Holzstufen.
10/10
Exceptional
17 Mar 2026
blanca
Todo perfecto. El personal súper atento y amable y la suite, solo hay que verla, una pasada!
Self
10/10
Exceptional
07 Mar 2026
Lars
Schones
10/10
Exceptional
04 Feb 2026
Adeline
Impeccable, la chambre était très agréable. À l’accueil le personnel était prévenant. Une belle nuit, nous reviendrons
Partner
10/10
Exceptional
04 Feb 2026
Kirsten
Nyistandsat velindrettet lejlighed. God beliggenhed, venligt personale. Virkeligt value for money
Partner
10/10
Exceptional
03 Feb 2026
Sissel L
Veldig flott opphold her. Nydelig og delikat rom og veldig stille. Alt av utstyr du trenger til et by opphold. Super sentralt og gangavstand til alt du trenger. Mulig å leie parkering rett utenfor hotellet. Veldig behjelpelig og hyggelige resepsjonister. Nøkkelkort og kode gjorde til at vi kunne komme å gå som vi ville. Anbefaler stedet. Hilsen Sissel
Partner
8/10
Excellent
24 Jan 2026
Jonas
Venligt og imødekommende personale, god service med morgenmad som roomservice. Dejlig lejlighed med rar atmosfære. God stor seng, rigtig fin barneseng og højstol. Overordnet set et godt ophold, men der er alligevel nogle ting, der kunne forbedres. Dette er beskrevet nedenfor:

Aircondition virkede ikke tilstrækkeligt, kunne kun varme, selv om vi havde brug for, at den kølede. Havde stor betydning for vores ophold.
Chromecast i fjernsynet i stuen tillod jævnligt andre i ejendommen at koble sig på vores fjernsyn, hvilket afbrød det, vi var i gang med at se. Frustrerende.
Pletter på de “rene” håndklæder gentagende gange.
Sofa i dårlig kvalitet, hvilket betød dårlig siddekomfort.
Friends_and_family Family
10/10
Exceptional
20 Jan 2026
Katariina
Huone oli siisti, avara ja viihtyisä. Henkilökunta mukavaa. Saavuimme aamulla ja jätimme matkalaukut hotellille ennen sisäänkirjautumista. Ystävällinen henkilökunta oli vienyt matkalaukut valmiiksi huoneeseemme. Hotellin sijainti onerinomainen.
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Miguel
La habitación estaba perfecta, como siempre; y la atención del personal fue perfecta.
Partner
10/10
Exceptional
13 Jan 2026
alexander
Great service. Very friendly and quick checkin. Also they took our bags to our room.
Fantastic rooms.
And locatiionnfor a city room was excellent and close to the best restaurants in the city
Partner
10/10
Exceptional
10 Jan 2026
Kotaro
市内中心地や大型スーパーから近くて便利。また部屋も広くきれいで、赤ちゃん連れだったが快適なステイだった。シャワーの水圧も良好。ベビーベッドやハイチェアも貸してもらえた。またサンタ・クルス行く機会があれば利用したい。
Leisure Family_with_children
10/10
Exceptional
28 Dec 2025
Suvi
Huone oli siisti ja miellyttävä, henkilökunta avulias ja ystävällinen. Kaiken kaikkiaan miellyttävä vierailu.
Friends_and_family Family
10/10
Exceptional
18 Dec 2025
Claudia
Die beste Wahl in Santa Cruz. Die Suiten sind grosszügig, sauber und topmodern, das Personal hervorragend (sehr freundlich, spricht Englisch und ggf. auch Deutsch). Internet geht gut. Das Quartier ist gut (abends ruhig).
Partner
10/10
Exceptional
18 Dec 2025
guenhael
Surclassement et accuel
Partner
10/10
Exceptional
15 Dec 2025
Charles
Un endroit rêvé
Chambre avec beaucoup espace, hôtel tranquille au milieu de l’action du centre-ville
Des gens courtois et éveillés
Leisure
10/10
Exceptional
08 Dec 2025
Ulf
Rummet var elegant, modernt och rent. Känns lyxigt med både en vardagsrumsdel, litet pentry och sovrum och badrum en trappa upp på loftet. Personalen är mycket vänlig och hjälpsam.
10/10
Exceptional
01 Dec 2025
Daniela
Der Empfang durch Eva war außergewöhnlich freundlich!
Vielen Dank, Eva!
Ein wunderschönens, außergewöhnliches und überaus freundliches Hotel!!!
Das Zimmer war ein Traum und fantastisch ausgestattet!
Wir haben uns sehr wohl gefühlt!
Die Betten waren bequem und meine kleinen Sonderwünsche wurden sofort erfüllt!
100% Weiterempfehlung von uns!
Wir kommen gerne wieder!!!
Herzliche Grüße
Daniela & Dietmar

Leisure Partner
10/10
Exceptional
01 Dec 2025
Nancy
Magnifique chambre
Leisure Partner
10/10
Exceptional
30 Nov 2025
Marianne
Parfait bel accueil, magnifique Chambre, spacieuse, propre, literie confortable. je ne peux pas noter le petit déjeuner car nous sommes partis avant 8h.
Partner
10/10
Exceptional
27 Nov 2025
Nancy
Excellent séjour. Chambre magnifique, grande, propre et fraîchement rénovée. Je recommande à 100%
Leisure Partner
10/10
Exceptional
22 Nov 2025
Stephanie
We had a wonderful stay at this beautiful boutique hotel. The design is lovely, our two-floor room was spacious, and everything was in perfect condition. What we especially loved were the incredibly friendly and helpful women at the reception. Our warmest recommendation!
Partner
10/10
Exceptional
15 Nov 2025
Audrey
Superbe! Nous avons adoré. Beau, spacieux, près de tout.
Leisure Partner
10/10
Exceptional
04 Nov 2025
Remy
We hebben enorm genoten van de prachtige kamer, de uitstekende en vriendelijke service.
Partner
8/10
Excellent
01 Nov 2025
OLIVIER
Chambre et emplacement
Friends_and_family Family
10/10
Exceptional
31 Oct 2025
Catalina
El hotel es súper lindo y la atención genial
Leisure Partner

Location & surroundings

Hotel emblemático Hi Suites
calle Emilio Calzadilla, 40, Santa Cruz De Tenerife, Spain

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Hotel emblemático Hi Suites

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